Find Your Dream Job at a Company that Shares Your Values

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Role overview

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We are looking for an experienced Senior Credit & Collections Analyst to join our growing team! In this role, you’ll take ownership of high-risk, complex, and escalated accounts while contributing to key reporting and analytics efforts. The ideal candidate brings a strong mix of B2B collections expertise, advanced analytical skills, and the confidence to resolve tough scenarios independently. This is a great opportunity for someone who enjoys balancing relationship management with data-driven decision-making.

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What you'll do

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• Own a portfolio of high-value accounts: Manage a set of strategic customer accounts, ensuring timely collections and building strong working relationships.
• Tackle high-risk and escalated cases: Conduct outbound outreach focused on resolving complex, sensitive, or overdue balances.
• Negotiate and resolve disputes: Lead conversations with customers to reach favorable outcomes, resolving issues while protecting company interests.
• Provide strategic insights: Support reporting and analytics initiatives that help drive collections performance and inform business decisions.
• Ensure compliance and improve processes: Maintain adherence to company policies and internal controls, while identifying ways to streamline and enhance existing workflows.

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What you'll bring

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• 5+ years of hands-on B2B Credit & Collections experience.
• A track record of independently managing complex customer escalations and dispute resolution.
• Strong negotiation skills and sound judgment in high-stakes scenarios.
• Analytical mindset with experience building and interpreting reports (Excel or Google Sheets proficiency required).
• Excellent communication skills—both written and verbal.
• Highly organized, detail-oriented, and comfortable managing competing priorities in a dynamic environment.
• A proactive, problem-solving attitude and a sense of ownership.
• A degree in Finance or a related field is preferred, but equivalent practical experience is also valued.

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Role overview

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CarGurus is looking for a User Experience Designer to join our growing Product Design and User Research team. In this role, you’ll help design intuitive, engaging, and visually compelling user experiences across our marketplace and platform.

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We’re looking for a designer who can think holistically, iterate quickly, and refine designs with care. You’ll collaborate with engineers, product managers, analysts, content strategists, and researchers to deliver meaningful solutions to real user problems. You’ll be expected to balance creativity with structure - producing work that’s well-reasoned, well-crafted, and aligned to business and user goals.You’ll report to a Senior UX Design Manager, who will support your professional growth and performance and your day-to-day work will be guided by one of our Lead Designers, who provides design direction, mentorship, and helps ensure high-quality, consistent execution within your product area.

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An online portfolio is required. Your work should demonstrate clear problem-solving, user-centered thinking, polished visual design, and the ability to iterate toward thoughtful solutions.

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What you'll do

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• Collaborate with product and engineering partners to design high-impact, user-friendly, and visually engaging experiences
• Translate research and requirements into user flows, wireframes, prototypes, and polished, production-ready UI designs
• Iterate quickly by exploring multiple directions, incorporating feedback, and continuously improving your work
• Apply accessibility and responsive design best practices
• Use data (e.g., usability testing, A/B tests, analytics) to inform and validate design decisions
• Receive direction and mentorship from a Lead Designer and contribute to team-wide critiques and rituals
• Contribute to shared design systems, uphold design quality, and help create a cohesive product experience

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What you'll bring

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• 3+ years of experience in UX/product design, ideally within agile, cross-functional product teams
• A strong portfolio that showcases polished visual design, user-centered thinking, and clear design rationale
• Proficiency with tools like Figma, and familiarity with prototyping and working within design systems
• Strong communication skills, both verbal and visual—able to clearly explain ideas and decisions to different audiences
• Experience applying accessibility, inclusive design, and responsive principles to your work
• A growth mindset and an iterative approach to problem-solving
• Curiosity about emerging design practices, including thoughtful use of AI tools to support ideation, content exploration, or research synthesis—used in service of better user outcomes, not as shortcuts for quality

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Role overview

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CarGurus is looking for a User Experience Designer to join our mobile team, helping to build intuitive, delightful, and high-performing experiences for our iOS and Android apps. This mid-career role is a great opportunity for a mobile-focused UX designer who is curious, collaborative, and passionate about solving real-world problems through user-centered design.

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You’ll work cross-functionally with engineers, product managers, researchers, and data analysts to ideate, prototype, and validate mobile experiences that support millions of users on one of the biggest financial decisions of their lives - buying or selling a car.

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You will be embedded within our Mobile design pod, working under the guidance and mentorship of our Mobile Lead. Our mobile team builds using React Native, so familiarity with this environment is highly desirable. We’re especially excited about candidates who are experimenting with AI tools, enjoy rapid iteration, and bring an entrepreneurial spirit to their work. Our mobile team is in growth mode, so the ability to execute quickly without sacrificing quality is key. You'll also need to be comfortable navigating shifting priorities and frequent context switching - this is a fast-paced environment where multitasking is essential. Our team values diverse perspectives and learning from one another, and we welcome applicants from all backgrounds. A portfolio or samples of your work are required.

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What you'll do

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• Design intuitive and effective mobile experiences for iOS and Android platforms, contributing to both feature work and longer-term UX strategy for the mobile app
• Collaborate with product managers, engineers, and researchers to understand user needs, define problems, and explore a range of solutions through wireframes, flows, and prototypes
• Apply user research insights, behavioral data, and A/B test results to iterate and improve designs
• Participate in discovery efforts, helping identify the right problems to solve and how to validate proposed ideas
• Use tools like Figma to create production-ready designs, with a strong emphasis on visual polish and attention to detail
• Design and communicate micro interactions, transitions, and motion design to enhance mobile UX and create a more fluid and engaging user experience, using best practices for mobile animation and interaction design
• Rapidly prototype experiences using design tools, AI-enhanced workflows, or light front-end technologies to convey interaction intent and support iterative testing
• Move quickly and confidently through the design process, adapting to fast-changing priorities while maintaining a user-first approach
• Support and contribute to the CarGurus design system, helping ensure consistency across the mobile app experience
• Consider accessibility and inclusive design principles in all of your work

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What you'll bring

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• 3-5 years of UX/product design experience with a strong focus on mobile app design (iOS and/or Android), proficiency with tools like Figma and comfort working in agile, cross-functional teams
• A solid understanding of mobile UX/UI best practices, trends, and platform guidelines
• Demonstrated experience with interaction and motion design, including the thoughtful use of animation to guide, inform, and delight users on mobile platforms
• Familiarity with user-centered design, including usability testing, rapid prototyping, and evidence-based iteration
• Experience using data and analytics to inform design decisions, and a desire to improve designs based on what users actually do
• Strong communication skills - you can explain your design thinking clearly to designers, engineers, and product leaders
• A growth mindset and a passion for continuous learning, including experimentation with AI-powered design tools and emerging UX methods
• Ability to work quickly and efficiently while upholding high design standards in a fast-paced, context-switching environment
• Familiarity with accessibility principles and a commitment to creating inclusive user experiences
• Experience working with React Native and an understanding of how it influences mobile UX implementation is highly desirable
• Familiarity with prototyping tools and techniques - including AI-enhanced design workflows and light coding - to communicate design intent and support usability validation

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Role overview

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CarGurus is seeking a Product Manager, Competitive & Market Intelligence to lead the development of innovative reporting and insights tools that empower auto dealers with a deeper understanding of their local markets and competitive landscape. This role will be pivotal in shaping the dealer experience by providing data-driven guidance that helps them make more informed business decisions.

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In this role, you’ll work closely with Engineering, Data Science, Product Data Analytics, Sales, Marketing, and Customer Success teams to deliver scalable, insightful, and intuitive market intelligence solutions. If you're a strategic thinker who thrives on transforming complex data into impactful, easy-to-understand insights, we’d love to hear from you!

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What you'll do

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• Own the vision and roadmap for dealer-facing market intelligence products, including competitor benchmarking, pricing insights, inventory trends, and local market dynamics.
• Collaborate with Engineering, Data Science and Product Data Analytics teams to translate complex models and data sets into intuitive reporting tools and dashboards.
• Drive the development of localized and personalized insights that help dealers optimize pricing, inventory mix, and advertising strategies.
• Partner with Sales and Customer Success teams to gather feedback, validate use cases, and ensure solutions meet real-world dealer needs.
• Ensure roadmap prioritization aligns with business goals, user pain points, and strategic initiatives.  

  Maintain high levels of engagement with stakeholders through roadmaps, presentations, and frequent updates.

• Advocate for data quality and consistency, ensuring reliable and actionable insights for dealers.
• Collaborate with go-to-market teams on training, enablement, and messaging to support adoption.

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What you'll bring

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• 3+ years of product management experience, including building data-driven or analytics-focused products.
• Experience delivering reporting, dashboards, or insights to external customers, ideally in a B2B or marketplace environment.
• Strong understanding of data visualization best practices, and a track record of translating analytics into customer-facing tools.
• Proven ability to work cross-functionally with Engineering, Data Science, and GTM teams.
• High emotional intelligence and the ability to collaborate across diverse stakeholders with different priorities.
• Self-starter mindset with the ability to drive clarity and progress in a matrixed organization.
• Excellent written and verbal communication skills.  

  Experience in the automotive, retail, or marketplace space is a plus.

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About the Role

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As an Executive Business Partner to our CEO, you’ll be at the tempo keeper of Metronome’s leadership engine. You will bring order to the daily chaos—managing calendars with precision, building systems that keep us organized, and making sure the team is always set up to focus on what matters most. Your work will help keep our execs aligned, energized, and rowing in the same direction.

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More than just logistics, this role is a key cultural connector. You'll play a big part in shaping how we work together and show up as a team. You'll report directly to the CEO and work closely with leaders across the company.

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This position is based in the Bay Area and requires 2–3 days a week in our San Francisco office, plus occasional travel for onsite and offsite events (roughly once per quarter). We do not offer relocation for this role.

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What You'll Do

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• Own and manage complex, ever-evolving calendars—prioritizing what’s most impactful and coordinating seamlessly with internal and external stakeholders
• Attend meetings, taking notes, following up on action items, and helping to create decks
• Coordinate detailed domestic and international travel
• Plan and execute high-impact events—from team dinners to multi-day offsites—handling everything from logistics to vibe
• Take charge of monthly expense reports and step in on special projects that keep things moving forward
• Act as an extension of our CEO —representing Metronome with professionalism, warmth, and great judgment both internally and externally

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Impact You'll Have

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• Help drive the rhythm of the business by supporting exec staff meetings, Quarterly Business Reviews, offsites, and other key operating cadences
• With the visibility you will have across the business, you’ll spot gaps, risks, and opportunities before they surface
• Our admin team is the glue that holds everything together, and as an EBP to the CEO, you’ll play a key role in how Metronome operates and scales

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Qualifications

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• 4+ years of experience in a similar role—ideally supporting founders or C-suite at a fast-paced tech company
• A proactive mindset and a track record of going the extra mile without being asked
• Comfortable working with urgency, shifting priorities, and occasional after-hours communication to keep things moving
• Exceptional organizational skills—you can juggle multiple priorities without dropping the ball
• Calm, collaborative, and approachable under pressure (bonus points for a good sense of humor)
• Strong judgment and a deep respect for confidentiality
• Sharp eye for detail and high standards for accuracy
• Clear, thoughtful communicator across all formats—written, verbal, async, live
• Confident navigating Google Calendar, Gmail, and taking notes like a pro
• Aligned with our values— you take ownership, stay gritty, and meet the moment with a can-do attitude

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Bonus points

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• Project management experience
• Event planning experience

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Compensation

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The estimated base salary range for this role is $130,000 - $170,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

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The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

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We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

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Role overview

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The Engagement team at CarGurus is looking for a skilled front-end engineer to help mentor others and drive exciting projects in the automotive and communications space. We are looking for a front end expert with full stack chops, who  will act as the lead front end engineer and play a huge part in helping transform the way CarGurus communicates with its users and help increase site stickiness. This includes SMS, Push, Email and on site experiences.

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This is a very exciting time for CarGurus and is a huge opportunity for you to be a part of something truly amazing.  Our startup DNA means we particularly value a diverse set of backgrounds and perspectives. Come help build the next phase of CarGurus!

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What you'll do

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• Collaborate with fellow engineers, designers, product managers, and data analysts to take an idea from concept to technical design to implementation to testing to measurement.
• Pitch in wherever there will be the greatest impact. This could be anything from implementing a new full consumer facing feature, to integrating with a key partner or technology, to a quick vapor or A/B test to help determine what’s next.
• Be deeply engaged in the full development lifecycle designing, developing, testing, deploying, maintaining, monitoring and improving software.
• Advocate for new technology and new methodologies
• Continuously learn and expand your capabilities
• Have fun!

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What you'll bring

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• Expert understanding of modern JavaScript and ES6 concepts, ideally in fast paced environments
• Good understanding of full stack development so you can pitch in on backend focused Java tasks too
• Excel at developing well-structured, performant web applications using modern a JavaScript framework like React, Remix and and other front end technologies
• Experience with email/sms/push notifications a plus
• Experience with CSS and HTML5
• Passionate about building a great UI/UX experience through continuous improvements and testing (E2E and unit tests)
• Experience developing large-scale application software
• A solid understanding of data structures
• Have the ability to iterate and ship ideas quickly, with loose direction
• You’re a skilled communicator with a collaborative spirit
• 3+ years of relevant work experience needed

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About the Role

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As Executive Assistant to our Chief Product Officer and Chief Operating Officer, you’ll be the go-to force behind the scenes, making sure our leaders—and their teams—stay on track and in sync. You’ll manage complex calendars, prep for key meetings, and support day-to-day operations that keep R&D and Go-to-Market teams running smoothly. You’ll also help bring people together by coordinating team events and supporting planning for offsites.

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This role is all about execution, organization, and creating space for our leaders to focus on the right stuff. You'll report directly to either the CPO or COO and collaborate with teams across the company.

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This position is based in the Bay Area and requires 2–3 days a week in our San Francisco office, with occasional travel for onsites and offsites (roughly once per quarter). Relocation is not offered for this role.

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What You'll Do

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• Manage fast-moving calendars and sensitive information with care—coordinating across internal teams and external partners
• Attend meetings, taking notes, following up on action items, and helping to create decks
• Book and coordinate travel (both domestic and international)
• Team up with the CEO’s Executive Assistant to plan team events and offsites
• Handle monthly expense reports and jump in on special projects as needed
• Be a trusted representative of your execs—building strong relationships across the company and with external partners

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Impact You'll Have

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• You will help your leaders stay focused on what matters most—protecting their time and prioritizing high-impact work over day-to-day fire drills
• By supporting key execs, you will play a central role in shaping how our teams work and connect
• With your visibility across the org, you will often be the first to spot what’s missing, what’s off track, or what needs attention before it becomes urgent
• Our admin team is the glue that holds everything together—and you will be a critical part of it!

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Qualifications

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• 2+ years of professional experience in an administrative or operational support role, ideally in a fast-paced tech environment
• Strong calendar management chops—you know how to build a smart, flexible schedule and protect focus time where you can
• Exceptionally organized with the ability to juggle multiple tasks and priorities
• Detail-oriented and reliable — you’re the kind of person people trust to catch what others might miss
• Friendly, approachable, and calm under pressure (you bring good vibes, even on busy days)
• Discreet and trustworthy—you know how to handle sensitive information with care
• Comfortable owning logistics for team events, internal meetings, and cross-functional coordination
• Excellent communicator across email, Slack, and in person
• Confident with Google Calendar, Gmail, Docs, and other standard tools
• Aligned with our values— you take initiative, bring a “no job too small” mindset, and care about building a great team culture

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Bonus points

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• Experience supporting executives in different departments
• Project management experience
• Event planning experience

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Compensation

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The estimated base salary range for this role is $100,000 - $140,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

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The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

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We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

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Role overview

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We are seeking a strategic, people-first leader to serve as Director of Benefits and oversee the full scope of CarGurus’ global benefits programs. In this role, you will define and deliver a competitive, cost-effective benefits strategy that supports the diverse needs of our employees and aligns with our values and long-term business objectives.

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As the most senior leader overseeing benefits, you will be responsible for designing, implementing, and continuously improving programs that span health and welfare, retirement, leave, wellbeing, and perks across the U.S., Canada, the UK, and Ireland. You’ll serve as a trusted advisor to senior leadership and a key partner to Finance, Legal, and HR stakeholders, ensuring that our offerings are compliant, market-relevant, and operationally sound.

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This role blends strategic planning with hands-on leadership of program execution and team development—balancing big-picture thinking with the operational rigor required to deliver a high-impact employee experience.

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What you'll do

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Strategic Leadership & Program Design

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• Own and evolve CarGurus’ global benefits strategy, ensuring offerings are competitive, inclusive, and aligned with employee needs and business priorities
• Analyze market trends, employee feedback, and internal data to drive thoughtful, data-informed enhancements to program design
• Collaborate with Finance to manage budgeting, cost modeling, and forecasting for all benefits-related programs and initiatives

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Plan Management & Optimization

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• Lead the design, implementation, and administration of employee benefits programs, including medical, dental, vision, life and disability insurance, 401(k), commuter benefits, tuition reimbursement, wellness programs, and other perks
• Continuously evaluate plan performance and utilization, identify opportunities for optimization, and ensure benefit offerings remain high-value and cost-effective
• Drive the annual Open Enrollment process, including communications, vendor coordination, and operational execution in partnership with HRIS and internal comms

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Compliance & Vendor Oversight

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• Ensure full compliance with all federal, state, and local regulations (ACA, ERISA, HIPAA, COBRA, etc.), as well as international benefits requirements where applicable
• Oversee all regulatory filings and reporting (e.g., 5500s, non-discrimination testing, Medicare Part D disclosures, CMS/HIRD reporting, etc.)
• Manage external broker and vendor relationships, negotiate renewals and contracts, and hold partners accountable to service-level standards

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Leave, Accommodation & Employee Experience

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• Oversee administration of leave of absence and accommodation programs including FMLA, ADA, parental leave, and disability
• Partner with Legal and People Business Partners to support escalated leave cases and ensure consistent, employee-centered handling
• Serve as the senior subject matter expert for benefits-related matters, providing guidance to the HR team and supporting employee escalations when needed

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Cross-Functional Collaboration & Leadership

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• Collaborate with HRIS, Payroll, Finance, Legal, and People Operations teams to ensure operational excellence and data integrity
• Develop and execute effective employee communication strategies to drive engagement and understanding of benefits offerings
• Lead and mentor a high-performing team, fostering a collaborative, growth-oriented culture within the benefits function

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What you'll bring

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• 15+ years of progressive experience in employee benefits, with ownership of program strategy, operations, and compliance
• Proven success overseeing domestic and international benefits programs, with deep understanding of industry trends and regulatory frameworks
• Demonstrated experience managing large-scale benefits budgets, vendor relationships, and cross-functional partnerships
• Strong analytical mindset with the ability to use data to drive decision-making and present insights to leadership
• Excellent written and verbal communication skills; ability to simplify complex topics for a broad audience
• High degree of integrity, discretion, and empathy in managing sensitive information and employee needs
• Familiarity with Workday or similar HRIS systems; CEBS certification or related credentials a plus

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Role overview

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We are seeking a highly organized and passionate People Operations Coordinator to join our People Operations team. This position is perfect for an enthusiastic individual eager to kick-start their career in talent acquisition and human resources. As the first point of contact for candidates, your role will be pivotal in orchestrating a smooth and welcoming recruitment process, reflecting our commitment to attracting and retaining top talent.

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What you’ll do

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• Coordinate interview scheduling, ensuring a seamless experience for both candidates and interviewers, including the arrangement of virtual and onsite interviews.
• Communicate professionally and maintain a high level of confidentiality at all times, both internally and externally, with potential candidates.
• Facilitate interview-related travel logistics, providing candidates with a positive experience that aligns with our brand's values.
• Process offer requests with attention to detail and timeliness, contributing to an efficient hiring cycle.
• Maintain our applicant tracking system (ATS) to ensure information is up-to-date and compliant for all candidates.
• Engage in recruitment activities beyond scheduling, such as career fairs, university relations, and networking events, to build a strong employer brand presence.
• Assist in the onboarding process, working alongside the HR team to welcome new hires and facilitate a smooth transition into the organization.
• Contribute to the continuous improvement of our talent acquisition processes, identifying opportunities for efficiency and effectiveness.
• Provide administrative support by preparing interview materials, compiling HR metrics, managing personnel records, and assisting with the coordination of People Operations activities.

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What you'll bring

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• Bachelor's degree in Human Resources, Business Administration, or related field preferred.
• Demonstrated interest in human resources and talent acquisition, with a willingness to learn and take on increasing responsibilities.
• Exceptional organizational skills and the ability to prioritize multiple tasks in a fast-paced environment.
• Strong communication skills, maintaining professionalism and confidentiality with sensitive information.
• Proficient with Google Suite and experience with Applicant Tracking Systems (ATS), preferably Greenhouse.
• A proactive team player with a positive attitude and the ability to work independently when necessary.

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Role Overview

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CarGurus is seeking a detail-oriented and collaborative Payroll Analyst to join our People & Talent team. In this role, you'll support the launch and ongoing operations of both bi-weekly and semi-monthly payroll cycles. This position plays a key part in ensuring that employees across the U.S. and internationally (UK, Ireland, and Canada) are paid accurately and on time.

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The Payroll Analyst will also be responsible for generating recurring reports, supporting annual payroll projects, and partnering with Accounting on journal entries. Our Payroll team also leads commission and bonus payrolls, manages benefit accruals, and ensures compliance across all payroll processes.

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What You’ll Do

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• Support end-to-end payroll processing across multiple countries (U.S., UK, Ireland, and Canada).
• Collect and validate payroll data across departments and teams.
• Input and maintain payroll data within Workday HRIS.
• Ensure accurate recordkeeping of payroll transactions and documentation.
• Manage payroll workflows to ensure timely and precise processing.
• Maintain employee tax allocations in Workday.
• Reconcile payroll prior to transmission and validate results post-processing.
• Ensure employee hours are submitted and approved accurately in Workday.
• Assist with payroll amendments and year-end reporting (W-2s, W-2cs, 1095-Cs).
• Build and maintain ad hoc payroll and financial reports
• Process off-cycle and manual payments as needed.
• Manage the payroll inbox and respond promptly to inquiries.
• Complete employment verification requests.
• Support the Payroll Manager with daily operations and issue resolution.
• Assist with internal and external payroll audits.
• Collaborate with the People Operations team on special projects.
• Support payroll-related equity transactions.

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What You’ll Bring

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• 3–4 years of hands-on experience processing multi-state and multi-cycle payrolls.
• Solid understanding of payroll best practices and compliance standards.
• Working knowledge of payroll tax regulations, fringe benefits, employee benefits, and equity compensation.
• Familiarity with federal, state, and local payroll regulations.
• Proficiency with Excel and other Microsoft Office applications.
• Experience using Workday HRIS for payroll processing.
• High level of integrity and ability to handle sensitive and confidential data.
• Strong communication skills—both written and verbal.
• Analytical mindset with strong problem-solving abilities.
• Excellent organizational skills and ability to prioritize tasks effectively.
• Understanding of FLSA regulations and record-keeping requirements.
• Bachelor’s degree required.

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Role Overview

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As a Senior Accounts Receivable & Billing Analyst, you’ll serve as a vital link between Finance, Customer Success, and Sales Operations. In this role, you'll take ownership of the end-to-end billing and accounts receivable (AR) functions, helping to ensure accurate financial operations and a smooth customer experience. You’ll work cross-functionally to streamline processes, drive efficiencies, and provide actionable insights that improve cash flow and strengthen internal collaboration.

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What You’ll Do

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• Own and manage incoming cash application across all payment types (Lockbox, EFT, Credit Card/ACH), following internal policies and procedures
• Reconcile cash activity between bank statements and ERP system data.
• Analyze trends in unapplied cash and credit balances to identify root causes and resolution paths.
• Maintain and monitor customer account balances, ensuring alignment with customer expectations.
• Perform daily reconciliations of AR-related bank accounts across multiple ERP platforms.
• Identify and implement automation and process improvement opportunities for billing and cash application functions.
• Support internal and external audits by ensuring adherence to operational, regulatory, and policy requirements.
• Handle a high volume of billing and payment-related transactions and inquiries.
• Analyze billing trends, customer behavior, and feedback to inform process improvements and enhance the customer experience.
• Act as a key liaison between the AR/Billing function and the Revenue, Accounting, and Sales teams.
• Develop and document standard operating procedures (SOPs) to ensure consistency and alignment with best practices.
• Define and report on key performance indicators (KPIs), building repeatable reporting to share performance trends with senior leadership.

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What You’ll Bring

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• Bachelor’s degree in Accounting, Finance, or a related business field.
• 5+ years of hands-on experience in Accounts Receivable and/or Billing.
• Proficiency with ERP systems such as Zuora, NetSuite, or equivalent platforms.
• Advanced Excel skills with the ability to build and analyze reports.
• Strong customer service orientation and communication skills.
• Demonstrated success in identifying and implementing process improvements and automation.
• Exceptional accuracy and attention to detail, with strong organizational and problem-solving abilities.

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Role overview

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We are looking for an experienced Senior Credit & Collections Analyst to join our growing team! In this role, you’ll take ownership of high-risk, complex, and escalated accounts while contributing to key reporting and analytics efforts. The ideal candidate brings a strong mix of B2B collections expertise, advanced analytical skills, and the confidence to resolve tough scenarios independently. This is a great opportunity for someone who enjoys balancing relationship management with data-driven decision-making.

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What you'll do

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• Own a portfolio of high-value accounts: Manage a set of strategic customer accounts, ensuring timely collections and building strong working relationships.
• Tackle high-risk and escalated cases: Conduct outbound outreach focused on resolving complex, sensitive, or overdue balances.
• Negotiate and resolve disputes: Lead conversations with customers to reach favorable outcomes, resolving issues while protecting company interests.
• Provide strategic insights: Support reporting and analytics initiatives that help drive collections performance and inform business decisions.
• Ensure compliance and improve processes: Maintain adherence to company policies and internal controls, while identifying ways to streamline and enhance existing workflows.

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What you'll bring

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• 5+ years of hands-on B2B Credit & Collections experience.
• A track record of independently managing complex customer escalations and dispute resolution.
• Strong negotiation skills and sound judgment in high-stakes scenarios.
• Analytical mindset with experience building and interpreting reports (Excel or Google Sheets proficiency required).
• Excellent communication skills—both written and verbal.
• Highly organized, detail-oriented, and comfortable managing competing priorities in a dynamic environment.
• A proactive, problem-solving attitude and a sense of ownership.
• A degree in Finance or a related field is preferred, but equivalent practical experience is also valued.

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Role overview

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The Developer Experience team at CarGurus is looking for a skilled Senior Software Engineer to help us improve overall engineering performance through architectural improvements, developer tooling, creating core frameworks & libraries, and authoring guidance around best practices.  These projects are complex and challenging and provide the opportunity to work with sophisticated tools and technologies.

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To succeed in this role, you must be able to learn and adapt quickly and collaborate with other engineers to deliver solutions. Potential project opportunities: creating new microservices, improving backend/UI performance, re-architecting core components, defining new templates & processes, and building developer tools to improve the developer experience. You will own your projects and collaborate with fellow engineers and product partners as you solve interesting problems with a global impact. And no, you do not need to know about cars to work here.

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What you'll do

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• Contribute to the technical direction and architectural vision
• Collaborate with engineers and managers across the organization to understand and solve technical challenges
• Work with Java, Spring Boot, AWS, Kubernetes, and other technologies to improve the architecture at CarGurus
• Advance and promote software engineering best practices and processes
• Continuously assess and evolve technology and core components.

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What you'll bring

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• Experience developing performant large scale web applications and knowledge of modern technologies that enable them
• Five or more years hands-on software design and development experience with at least 2 years of Java
• Comfortable writing unit tests, root causing issues, & using observability tools to understand system health & performance
• Curious and plays well with others
• Eager to learn and expand your capabilities
• Bachelor's degree in Computer Science or equivalent

​

​

Role overview

​

The Developer Experience team at CarGurus is looking for a skilled Senior Software Engineer to help us improve overall engineering performance through architectural improvements, developer tooling, creating core frameworks & libraries, and authoring guidance around best practices.  These projects are complex and challenging and provide the opportunity to work with sophisticated tools and technologies.

​

To succeed in this role, you must be able to learn and adapt quickly and collaborate with other engineers to deliver solutions. Potential project opportunities: creating new microservices, improving backend/UI performance, re-architecting core components, defining new templates & processes, and building developer tools to improve the developer experience. You will own your projects and collaborate with fellow engineers and product partners as you solve interesting problems with a global impact. And no, you do not need to know about cars to work here.

​

What you'll do

​

• Contribute to the technical direction and architectural vision
• Collaborate with engineers and managers across the organization to understand and solve technical challenges
• Work with Java, Spring Boot, AWS, Kubernetes, and other technologies to improve the architecture at CarGurus
• Advance and promote software engineering best practices and processes
• Continuously assess and evolve technology and core components.

​

What you'll bring

​

• Experience developing performant large scale web applications and knowledge of modern technologies that enable them
• Five or more years hands-on software design and development experience with at least 2 years of Java
• Comfortable writing unit tests, root causing issues, & using observability tools to understand system health & performance
• Curious and plays well with others
• Eager to learn and expand your capabilities
• Bachelor's degree in Computer Science or equivalent

​

​

Role Overview

​

CarGurus is seeking a detail-oriented and collaborative Payroll Analyst to join our People & Talent team. In this role, you'll support the launch and ongoing operations of both bi-weekly and semi-monthly payroll cycles. This position plays a key part in ensuring that employees across the U.S. and internationally (UK, Ireland, and Canada) are paid accurately and on time.

​

The Payroll Analyst will also be responsible for generating recurring reports, supporting annual payroll projects, and partnering with Accounting on journal entries. Our Payroll team also leads commission and bonus payrolls, manages benefit accruals, and ensures compliance across all payroll processes.

​

What You’ll Do

​

• Support end-to-end payroll processing across multiple countries (U.S., UK, Ireland, and Canada).
• Collect and validate payroll data across departments and teams.
• Input and maintain payroll data within Workday HRIS.
• Ensure accurate recordkeeping of payroll transactions and documentation.
• Manage payroll workflows to ensure timely and precise processing.
• Maintain employee tax allocations in Workday.
• Reconcile payroll prior to transmission and validate results post-processing.
• Ensure employee hours are submitted and approved accurately in Workday.
• Assist with payroll amendments and year-end reporting (W-2s, W-2cs, 1095-Cs).
• Build and maintain ad hoc payroll and financial reports
• Process off-cycle and manual payments as needed.
• Manage the payroll inbox and respond promptly to inquiries.
• Complete employment verification requests.
• Support the Payroll Manager with daily operations and issue resolution.
• Assist with internal and external payroll audits.
• Collaborate with the People Operations team on special projects.
• Support payroll-related equity transactions.

​

What You’ll Bring

​

• 3–4 years of hands-on experience processing multi-state and multi-cycle payrolls.
• Solid understanding of payroll best practices and compliance standards.
• Working knowledge of payroll tax regulations, fringe benefits, employee benefits, and equity compensation.
• Familiarity with federal, state, and local payroll regulations.
• Proficiency with Excel and other Microsoft Office applications.
• Experience using Workday HRIS for payroll processing.
• High level of integrity and ability to handle sensitive and confidential data.
• Strong communication skills—both written and verbal.
• Analytical mindset with strong problem-solving abilities.
• Excellent organizational skills and ability to prioritize tasks effectively.
• Understanding of FLSA regulations and record-keeping requirements.
• Bachelor’s degree required.

​

​

​

Role overview

​

We are looking for an experienced Senior Credit & Collections Analyst to join our growing team! In this role, you’ll take ownership of high-risk, complex, and escalated accounts while contributing to key reporting and analytics efforts. The ideal candidate brings a strong mix of B2B collections expertise, advanced analytical skills, and the confidence to resolve tough scenarios independently. This is a great opportunity for someone who enjoys balancing relationship management with data-driven decision-making.

​

What you'll do

​

• Own a portfolio of high-value accounts: Manage a set of strategic customer accounts, ensuring timely collections and building strong working relationships.
• Tackle high-risk and escalated cases: Conduct outbound outreach focused on resolving complex, sensitive, or overdue balances.
• Negotiate and resolve disputes: Lead conversations with customers to reach favorable outcomes, resolving issues while protecting company interests.
• Provide strategic insights: Support reporting and analytics initiatives that help drive collections performance and inform business decisions.
• Ensure compliance and improve processes: Maintain adherence to company policies and internal controls, while identifying ways to streamline and enhance existing workflows.

​

What you'll bring

​

• 5+ years of hands-on B2B Credit & Collections experience.
• A track record of independently managing complex customer escalations and dispute resolution.
• Strong negotiation skills and sound judgment in high-stakes scenarios.
• Analytical mindset with experience building and interpreting reports (Excel or Google Sheets proficiency required).
• Excellent communication skills—both written and verbal.
• Highly organized, detail-oriented, and comfortable managing competing priorities in a dynamic environment.
• A proactive, problem-solving attitude and a sense of ownership.
• A degree in Finance or a related field is preferred, but equivalent practical experience is also valued.

​

​

​

Role Overview

​

As a Senior Accounts Receivable & Billing Analyst, you’ll serve as a vital link between Finance, Customer Success, and Sales Operations. In this role, you'll take ownership of the end-to-end billing and accounts receivable (AR) functions, helping to ensure accurate financial operations and a smooth customer experience. You’ll work cross-functionally to streamline processes, drive efficiencies, and provide actionable insights that improve cash flow and strengthen internal collaboration.

​

What You’ll Do

​

• Own and manage incoming cash application across all payment types (Lockbox, EFT, Credit Card/ACH), following internal policies and procedures
• Reconcile cash activity between bank statements and ERP system data.
• Analyze trends in unapplied cash and credit balances to identify root causes and resolution paths.
• Maintain and monitor customer account balances, ensuring alignment with customer expectations.
• Perform daily reconciliations of AR-related bank accounts across multiple ERP platforms.
• Identify and implement automation and process improvement opportunities for billing and cash application functions.
• Support internal and external audits by ensuring adherence to operational, regulatory, and policy requirements.
• Handle a high volume of billing and payment-related transactions and inquiries.
• Analyze billing trends, customer behavior, and feedback to inform process improvements and enhance the customer experience.
• Act as a key liaison between the AR/Billing function and the Revenue, Accounting, and Sales teams.
• Develop and document standard operating procedures (SOPs) to ensure consistency and alignment with best practices.
• Define and report on key performance indicators (KPIs), building repeatable reporting to share performance trends with senior leadership.

​

What You’ll Bring

​

• Bachelor’s degree in Accounting, Finance, or a related business field.
• 5+ years of hands-on experience in Accounts Receivable and/or Billing.
• Proficiency with ERP systems such as Zuora, NetSuite, or equivalent platforms.
• Advanced Excel skills with the ability to build and analyze reports.
• Strong customer service orientation and communication skills.
• Demonstrated success in identifying and implementing process improvements and automation.
• Exceptional accuracy and attention to detail, with strong organizational and problem-solving abilities.

​

​

​

Role overview

​

The Developer Experience team at CarGurus is looking for a skilled Senior Software Engineer to help us improve overall engineering performance through architectural improvements, developer tooling, creating core frameworks & libraries, and authoring guidance around best practices.  These projects are complex and challenging and provide the opportunity to work with sophisticated tools and technologies.

​

To succeed in this role, you must be able to learn and adapt quickly and collaborate with other engineers to deliver solutions. Potential project opportunities: creating new microservices, improving backend/UI performance, re-architecting core components, defining new templates & processes, and building developer tools to improve the developer experience. You will own your projects and collaborate with fellow engineers and product partners as you solve interesting problems with a global impact. And no, you do not need to know about cars to work here.

​

What you'll do

​

• Contribute to the technical direction and architectural vision
• Collaborate with engineers and managers across the organization to understand and solve technical challenges
• Work with Java, Spring Boot, AWS, Kubernetes, and other technologies to improve the architecture at CarGurus
• Advance and promote software engineering best practices and processes
• Continuously assess and evolve technology and core components.

​

What you'll bring

​

• Experience developing performant large scale web applications and knowledge of modern technologies that enable them
• Five or more years hands-on software design and development experience with at least 2 years of Java
• Comfortable writing unit tests, root causing issues, & using observability tools to understand system health & performance
• Curious and plays well with others
• Eager to learn and expand your capabilities
• Bachelor's degree in Computer Science or equivalent

​

​

Role Overview

​

CarGurus is seeking a detail-oriented and collaborative Payroll Analyst to join our People & Talent team. In this role, you'll support the launch and ongoing operations of both bi-weekly and semi-monthly payroll cycles. This position plays a key part in ensuring that employees across the U.S. and internationally (UK, Ireland, and Canada) are paid accurately and on time.

​

The Payroll Analyst will also be responsible for generating recurring reports, supporting annual payroll projects, and partnering with Accounting on journal entries. Our Payroll team also leads commission and bonus payrolls, manages benefit accruals, and ensures compliance across all payroll processes.

​

What You’ll Do

​

• Support end-to-end payroll processing across multiple countries (U.S., UK, Ireland, and Canada).
• Collect and validate payroll data across departments and teams.
• Input and maintain payroll data within Workday HRIS.
• Ensure accurate recordkeeping of payroll transactions and documentation.
• Manage payroll workflows to ensure timely and precise processing.
• Maintain employee tax allocations in Workday.
• Reconcile payroll prior to transmission and validate results post-processing.
• Ensure employee hours are submitted and approved accurately in Workday.
• Assist with payroll amendments and year-end reporting (W-2s, W-2cs, 1095-Cs).
• Build and maintain ad hoc payroll and financial reports
• Process off-cycle and manual payments as needed.
• Manage the payroll inbox and respond promptly to inquiries.
• Complete employment verification requests.
• Support the Payroll Manager with daily operations and issue resolution.
• Assist with internal and external payroll audits.
• Collaborate with the People Operations team on special projects.
• Support payroll-related equity transactions.

​

What You’ll Bring

​

• 3–4 years of hands-on experience processing multi-state and multi-cycle payrolls.
• Solid understanding of payroll best practices and compliance standards.
• Working knowledge of payroll tax regulations, fringe benefits, employee benefits, and equity compensation.
• Familiarity with federal, state, and local payroll regulations.
• Proficiency with Excel and other Microsoft Office applications.
• Experience using Workday HRIS for payroll processing.
• High level of integrity and ability to handle sensitive and confidential data.
• Strong communication skills—both written and verbal.
• Analytical mindset with strong problem-solving abilities.
• Excellent organizational skills and ability to prioritize tasks effectively.
• Understanding of FLSA regulations and record-keeping requirements.
• Bachelor’s degree required.

​

​

​

Role overview

​

We are looking for an experienced Senior Credit & Collections Analyst to join our growing team! In this role, you’ll take ownership of high-risk, complex, and escalated accounts while contributing to key reporting and analytics efforts. The ideal candidate brings a strong mix of B2B collections expertise, advanced analytical skills, and the confidence to resolve tough scenarios independently. This is a great opportunity for someone who enjoys balancing relationship management with data-driven decision-making.

​

What you'll do

​

• Own a portfolio of high-value accounts: Manage a set of strategic customer accounts, ensuring timely collections and building strong working relationships.
• Tackle high-risk and escalated cases: Conduct outbound outreach focused on resolving complex, sensitive, or overdue balances.
• Negotiate and resolve disputes: Lead conversations with customers to reach favorable outcomes, resolving issues while protecting company interests.
• Provide strategic insights: Support reporting and analytics initiatives that help drive collections performance and inform business decisions.
• Ensure compliance and improve processes: Maintain adherence to company policies and internal controls, while identifying ways to streamline and enhance existing workflows.

​

What you'll bring

​

• 5+ years of hands-on B2B Credit & Collections experience.
• A track record of independently managing complex customer escalations and dispute resolution.
• Strong negotiation skills and sound judgment in high-stakes scenarios.
• Analytical mindset with experience building and interpreting reports (Excel or Google Sheets proficiency required).
• Excellent communication skills—both written and verbal.
• Highly organized, detail-oriented, and comfortable managing competing priorities in a dynamic environment.
• A proactive, problem-solving attitude and a sense of ownership.
• A degree in Finance or a related field is preferred, but equivalent practical experience is also valued.

​

​

​

Role Overview

​

As a Senior Accounts Receivable & Billing Analyst, you’ll serve as a vital link between Finance, Customer Success, and Sales Operations. In this role, you'll take ownership of the end-to-end billing and accounts receivable (AR) functions, helping to ensure accurate financial operations and a smooth customer experience. You’ll work cross-functionally to streamline processes, drive efficiencies, and provide actionable insights that improve cash flow and strengthen internal collaboration.

​

What You’ll Do

​

• Own and manage incoming cash application across all payment types (Lockbox, EFT, Credit Card/ACH), following internal policies and procedures
• Reconcile cash activity between bank statements and ERP system data.
• Analyze trends in unapplied cash and credit balances to identify root causes and resolution paths.
• Maintain and monitor customer account balances, ensuring alignment with customer expectations.
• Perform daily reconciliations of AR-related bank accounts across multiple ERP platforms.
• Identify and implement automation and process improvement opportunities for billing and cash application functions.
• Support internal and external audits by ensuring adherence to operational, regulatory, and policy requirements.
• Handle a high volume of billing and payment-related transactions and inquiries.
• Analyze billing trends, customer behavior, and feedback to inform process improvements and enhance the customer experience.
• Act as a key liaison between the AR/Billing function and the Revenue, Accounting, and Sales teams.
• Develop and document standard operating procedures (SOPs) to ensure consistency and alignment with best practices.
• Define and report on key performance indicators (KPIs), building repeatable reporting to share performance trends with senior leadership.

​

What You’ll Bring

​

• Bachelor’s degree in Accounting, Finance, or a related business field.
• 5+ years of hands-on experience in Accounts Receivable and/or Billing.
• Proficiency with ERP systems such as Zuora, NetSuite, or equivalent platforms.
• Advanced Excel skills with the ability to build and analyze reports.
• Strong customer service orientation and communication skills.
• Demonstrated success in identifying and implementing process improvements and automation.
• Exceptional accuracy and attention to detail, with strong organizational and problem-solving abilities.

​

Facing History & Ourselves is a global education non-profit organization that challenges teachers and students to use lessons of history to stand up to racism, antisemitism, and other forms of bigotry and hate.

​

Position Description: The Associate Director provides technical leadership, solutions architecture, senior web development skills and strategic guidance to build, extend, and sustain Facing History’s digital infrastructure. This role oversees the architecture, design, and development of core platforms, systems, and applications, with a primary focus on FacingHistory.org, a Drupal-based platform, and its interconnected third-party systems.

​

You will drive the technical implementation, ensuring our digital infrastructure delivers seamless, secure, and scalable experiences for educators and administrators. Your work will prioritize best practices in user experience, accessibility, and web development.

​

Collaborating across teams—including product, design, and engineering—you will lead the technical development and delivery of impactful digital products. As part of the Technology team, you’ll join a culture that values flexibility, a growth mindset, and humor as we navigate the organization’s evolving needs.

​

Who You Are: You are a collaborative and growth-minded technical leader who excels at navigating complex technical landscapes while fostering inclusive and equitable team environments. Known for your ability to think critically and execute effectively, you balance technical expertise with empathy and communication to ensure the needs of both end-users and team members are met. You embrace challenges as opportunities to innovate, consistently demonstrating accountability, resilience, and a commitment to building trust and strong relationships across diverse stakeholders.

​

Who We Are: The Technology team is collaborative, supportive, and flexible. We are customer focused and appreciate our role in supporting the work and mission of Facing History and Ourselves. We embrace a growth-mindset and we are able to pivot/adapt to changes and are good natured in our approach to shifting priorities. We value the strengths we each bring to our team. We deal with complex and sensitive issues, and work to maintain professionalism and a good sense of humor, too.

​

You Will:

​

• Oversee the Dev Ops and technical architecture for Facing History, www.facinghistory.org (Drupal). Lead development efforts for our sprints, ensuring alignment with key objectives and metrics.
• Supervise and provide direction for one internal developer while effectively interfacing with external technical partners and developers to ensure alignment, quality, and timely delivery of platform enhancements.
• Collaborate with our project manager to assess and prioritize tickets based on our goals, timelines and stakeholder needs to ensure the successful delivery of development tasks.
• Scope and write clear technical requirements documents using tools such as JIRA or ClickUp.
• Estimate tickets, manage engineering capacity in coordination with the internal and external project managers, and monitor and adapt when estimates are inaccurate.
• Translate technical challenges into actionable opportunities that support long-term scalability, and ongoing optimization of functionality, integrations, and system performance.
• Work on development tickets, both front-end and back-end, and complete code reviews for peers.
• Maintain and monitor SSO integrations (Google, Clever, Canvas), multidevs, and major platform integrations.
• Oversee testing, QA, and release management to ensure high-quality deployments. Execute code deploys.
• Troubleshoot complex and/or urgent website issues, coordinate effectively with external developers, internal leadership, and 3rd party vendors. Occasionally requires off-hours work.
• Support best practices for coding standards, security, stability UX design, accessibility, and iterative development.
• Partner with teams to integrate third-party platforms (e.g., Salesforce, event registration systems) with Drupal-based solutions, and support the ongoing documentation and quality of these integrations.
• Define and track key performance indicators (KPIs) for platform health and operational efficiency. Standardize and provide regular reporting on health or the platform.
• Create and maintain documentation for technical solutions, workflows, and product specifications. Lead technical training and troubleshooting efforts by developing resources and providing guidance to stakeholders.

​

​

• Manage and provide web development support to end users through Salesforce cases and for internal teams through Slack channels. Ensure efficient issue resolution and identify opportunities for process improvements.

​

​

Professional Development

​

• Maintain proficiency, obtain certifications, and increase expertise in Drupal, CMSs, technical architecture, and nonprofit technology solutions and use cases by attending trainings, reading industry-relevant resources, attending conferences and more
• Model and nurture Professional Development plan development and knowledge acquisition and knowledge sharing practices for team
• Seek opportunities to submit proposals, join panels, and present our work

​

​

Community & Commitment

In addition, qualified candidates can expect to:

​

• Center principles of equity, inclusion, and belonging in all work.
• Demonstrate a commitment to the mission of Facing History & Ourselves.
• Demonstrate a commitment to diversity using a personal approach that values all individuals and respects differences in regards to race, ethnicity, age, gender identity and expression, sexual orientation, religion, disability and socio-economic circumstance.
• Demonstrate a commitment to work collaboratively and respectfully toward resolving obstacles and/or conflicts.

​

Essential Skills, Qualifications and Competencies:

Facing History understands that restrictive job requirements may exclude historically marginalized groups from applying to jobs for which they are qualified. We take an equitable and holistic screening approach. If you feel you have demonstrated experience and expertise relevant to perform this role, please don’t hesitate to apply!

​

• Customarily requires BS/BA in related discipline or equivalent related experience. Specific certification may be preferred.
• At Least 5 years experience as a technology lead deploying enterprise-class solutions for managing data, content, and transactions, at least 3+ years specifically with Drupal. Experience with Drupal-Salesforce integration is highly preferred.
• Outstanding communication and collaboration skills, with the demonstrated ability to effectively communicate complex technical solutions to non-technology staff, and to be able to translate business needs into clear technical requirements.
• Consistently demonstrate strong ownership of projects end-to-end, a track record of successfully rolling out infrastructure, and collaborating with multiple stakeholders to deliver successful solutions.
• Strategic thinker and contributor with in-depth knowledge of web development tools (CSS, HTML) and programming languages (PHP, JavaScript).
• Knowledge and experience in established best practices for web development, accessibility, security and performance. CMS management, and content authoring. Proven experience with Agile methods strongly preferred.
• Maintains an understanding of and a perspective on web technology trends within the Drupal space and beyond to understand how they can be applied to maintain stability and enable opportunities for product growth.

​

​

Benefits Summary: In addition to meaningful and rewarding work, Facing History provides an excellent and competitive compensation and benefits package including medical with a fully employer-sponsored health reimbursement account (HRA), dental, vision, life & AD&D, long-term & short-term disability insurance, 403(B) retirement plan with a discretionary organizational contribution, generous paid time off, an employee assistance program, travel assistance plan, pre-tax commuter spending accounts, flexible spending accounts, voluntary Colonial Life group plans, robust wellness programs through aHealthyMe, an employee discounted marketplace through BenefitHub, weekly virtual yoga and meditation, 403(B) advisement, and a friendly work environment.

​

Facing History values a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law. We are an Equal Employment Opportunity Employer.

​

Facing History’s Commitment to Diversity, Equity and Inclusion. At Facing History, we honor and value the uniqueness of each and every human being. Our strength as an organization that provides and distributes educational content and pedagogy to teachers across the globe is directly tied to our diversity of staff, leadership, educators, students, scholars, and volunteers. Our commitment is to treat individuals with dignity and to build and maintain a community of full participation, inclusive of the voices, needs, and contributions of all. As an organization, we are deeply aware of the legacies of injustices that persist in society and in the workplace, and we value and promote diversity, equity, and inclusion in their association with excellence.

​

Remote-first/Hybrid Work Model: Facing History and Ourselves operates in a remote-first/hybrid work model, allowing staff flexibility in both schedules and work locations. This particular position is home-based. Some travel is required.

​

Title: Associate Director, Website Development

Reports To: Senior Director, Digital Operations and Strategy

Location: Home Based Office (US)

Status: Full time; Exempt (IC3/B7)

Salary Range*: $105,000 - $125,000

​

IN LIEU OF A COVER LETTER, PLEASE REVIEW THE PRE-SCREEN QUESTIONS

​

* We strive to offer competitive salaries commensurate with experience in a similar position. New hires are typically brought into the organization at a salary range between the minimum and midpoint depending on experience and in alignment with internal parity.

​

Role Overview

​

The Autolist Engineering team is looking for a skilled frontend software engineer to help drive exciting projects in the consumer automotive space. We are reimagining our user experience to help our customers research and discover the perfect car for them. As a member of this team, you will have the opportunity to build our user base, drive traffic to our website and grow the user journey. This position offers the opportunity to make a significant impact by developing new features and A/B tests for an important audience.

​

What You'll Do

​

• Develop and maintain frontend components and pages primarily using React
• Collaborate with UX and Product teams to build accessible, user-friendly features
• Write clean, well-tested, and efficient code across the stack
• Participate in the full development lifecycle from design to deployment to monitoring
• Contribute to architectural discussions and technology selection
• Optimize site performance and user experience
• Help troubleshoot production issues across frontend and backend systems
• Participate in code reviews and knowledge sharing with the team

​

What You'll Bring

​

• 3-5 years of experience with modern frontend technologies (React, Redux, TypeScript)
• Solid understanding of JavaScript fundamentals and design patterns
• Familiarity with RESTful APIs and how to integrate them into frontend applications
• Knowledge of responsive design principles and cross-browser compatibility
• Familiarity with frontend testing frameworks and methodologies
• Strong problem-solving skills and attention to detail
• Effective communication skills and collaborative approach
• Ability to work independently while contributing to team goals

​

Role Overview

​

The Autolist Engineering team is looking for a skilled frontend software engineer to help drive exciting projects in the consumer automotive space. We are reimagining our user experience to help our customers research and discover the perfect car for them. As a member of this team, you will have the opportunity to build our user base, drive traffic to our website and grow the user journey. This position offers the opportunity to make a significant impact by developing new features and A/B tests for an important audience.

​

What You'll Do

​

• Develop and maintain frontend components and pages primarily using React
• Collaborate with UX and Product teams to build accessible, user-friendly features
• Write clean, well-tested, and efficient code across the stack
• Participate in the full development lifecycle from design to deployment to monitoring
• Contribute to architectural discussions and technology selection
• Optimize site performance and user experience
• Help troubleshoot production issues across frontend and backend systems
• Participate in code reviews and knowledge sharing with the team

​

What You'll Bring

​

• 3-5 years of experience with modern frontend technologies (React, Redux, TypeScript)
• Solid understanding of JavaScript fundamentals and design patterns
• Familiarity with RESTful APIs and how to integrate them into frontend applications
• Knowledge of responsive design principles and cross-browser compatibility
• Familiarity with frontend testing frameworks and methodologies
• Strong problem-solving skills and attention to detail
• Effective communication skills and collaborative approach
• Ability to work independently while contributing to team goals

​

Role Overview

​

The Autolist Engineering team is looking for a skilled frontend software engineer to help drive exciting projects in the consumer automotive space. We are reimagining our user experience to help our customers research and discover the perfect car for them. As a member of this team, you will have the opportunity to build our user base, drive traffic to our website and grow the user journey. This position offers the opportunity to make a significant impact by developing new features and A/B tests for an important audience.

​

What You'll Do

​

• Develop and maintain frontend components and pages primarily using React
• Collaborate with UX and Product teams to build accessible, user-friendly features
• Write clean, well-tested, and efficient code across the stack
• Participate in the full development lifecycle from design to deployment to monitoring
• Contribute to architectural discussions and technology selection
• Optimize site performance and user experience
• Help troubleshoot production issues across frontend and backend systems
• Participate in code reviews and knowledge sharing with the team

​

What You'll Bring

​

• 3-5 years of experience with modern frontend technologies (React, Redux, TypeScript)
• Solid understanding of JavaScript fundamentals and design patterns
• Familiarity with RESTful APIs and how to integrate them into frontend applications
• Knowledge of responsive design principles and cross-browser compatibility
• Familiarity with frontend testing frameworks and methodologies
• Strong problem-solving skills and attention to detail
• Effective communication skills and collaborative approach
• Ability to work independently while contributing to team goals

​

Role Overview

​

The Autolist Engineering team is looking for a skilled frontend software engineer to help drive exciting projects in the consumer automotive space. We are reimagining our user experience to help our customers research and discover the perfect car for them. As a member of this team, you will have the opportunity to build our user base, drive traffic to our website and grow the user journey. This position offers the opportunity to make a significant impact by developing new features and A/B tests for an important audience.

​

What You'll Do

​

• Develop and maintain frontend components and pages primarily using React
• Collaborate with UX and Product teams to build accessible, user-friendly features
• Write clean, well-tested, and efficient code across the stack
• Participate in the full development lifecycle from design to deployment to monitoring
• Contribute to architectural discussions and technology selection
• Optimize site performance and user experience
• Help troubleshoot production issues across frontend and backend systems
• Participate in code reviews and knowledge sharing with the team

​

What You'll Bring

​

• 3-5 years of experience with modern frontend technologies (React, Redux, TypeScript)
• Solid understanding of JavaScript fundamentals and design patterns
• Familiarity with RESTful APIs and how to integrate them into frontend applications
• Knowledge of responsive design principles and cross-browser compatibility
• Familiarity with frontend testing frameworks and methodologies
• Strong problem-solving skills and attention to detail
• Effective communication skills and collaborative approach
• Ability to work independently while contributing to team goals

​

​

The Customer Marketing Manager is responsible for programs that deepen customer relationships, support pipeline, and highlight customer success. You’ll work cross-functionally with Sales, Customer Experience, and Marketing to develop campaigns, content, and experiences that celebrate our customers and fuel engagement, expansion, and retention.  You’ll work closely with our most passionate customers, turning their successes into stories that shape the future of marketing.

​

This role reports to the VP of Communications, Content, and Customer Marketing

​

Responsibilities:

​

• Lead the Customer Advisory Board (CAB). Lead the planning and execution quarterly CAB meetings to be a world-class customer experience, fueling engagement, retention, and upsell opportunities
• Expand the Gifting Program. Transform and rethink the company’s gifting program to support business objectives (i.e., pipeline goals) and drive engagement (i.e., account-based, milestone, etc.)
• Expand the Customer Marketing Program. Collaborate closely with Lifecycle and Content Marketing teams to identify new opportunities to engage customers, leveraging data to track customer engagement and campaign effectiveness, continuously optimizing for performance to generate interest among target accounts and advance existing opportunities
• Drive Customer Engagement. Work closely with Growth Marketing to develop comprehensive Account-Based Marketing strategy to increase customer engagement, build relationships (i.e., with executive audiences), and drive revenue growth.

​

Qualifications:

​

• 3+ years of experience in customer marketing, lifecycle marketing, or B2B SaaS marketing
• Excellent communication and storytelling skills with a customer-first mindset
• Experience working cross-functionally in a fast-paced, collaborative environment
• Strong attention to detail and experience balancing a budget
• Data-driven approach with proficiency in using marketing automation, CRM tools (e.g., Marketo, Salesforce, Reachdesk), and analytics platforms
• Creative thinker with the ability to bring fresh ideas to customer engagement

​

The base pay range for this position is $85,000-$100,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

​

​

Summary

-------

​

In this role, you'll have the opportunity to directly impact the industry's evolution, working on the core of our platform: the agent's operating system. This system is not just a tool, but the foundation of our brokers’ daily work.

​

As a vital member of our engineering team, your day-to-day responsibilities will be diverse and impactful. You'll engage in both backend and frontend development, collaborate with product and design teams to innovate new functionalities, and work with other engineers to scale our solutions for a rapidly growing customer base. Embracing a data-driven approach, you will play a crucial role in developing technology that not only meets current needs but also anticipates future challenges, ensuring Spark continues to deliver exceptional value and performance to our top brokers.

​

What you’ll do

------------------

​

• Work across Spark’s full stack in JavaScript and Python to build and maintain Spark’s agent and member-facing products
• Collaborate regularly with senior members of the Engineering team on ongoing projects
• Meet regularly with product and design to provide constructive feedback on design mockups and product scope
• Work closely with product to deeply understand the relationship between agents and Medicare beneficiaries, focusing on developing features that ultimately improve retiree outcomes
• Actively contribute to the tech team’s development standards, promoting best practices and continual improvement

​

What we're looking for

----------------------

​

• Experience using web development frameworks such as Vue or React for frontend and Django or Rails for backend
• Familiarity with ES6+ JavaScript, HTML5, and CSS3
• Experience building API-driven products
• Strong sense of web design and the fundamentals of user experience
• Product intuition and a keen interest in how tech investments drive intended business outcomes
• Comfort with ambiguity and the ability to thrive in fast-paced environments
• Strong communication and project management skills
• A collaborative nature and comfort working with team members across the company
• A commitment to continuous learning and growth
• Experience receiving and implementing constructive feedback

​

Nice To Have

------------

​

• Background with development tools like Docker, Git, and Webpack
• Experience working with component-based CSS frameworks like Tailwind CSS

​

Compensation

------------

​

​

​

Summary

-------

​

The Contracting Success Operations Associate will join a dynamic customer success team tasked with supporting medicare insurance agents and agency principals through efficient contract processing operations, live video walkthroughs, and troubleshooting challenges related to contracting and implementation. The ideal candidate is an extremely detail-oriented, adaptable multi-tasker with strong communication skills and a desire to deliver outstanding, high-touch, customer experiences.

​

You will report directly to the Manager of Contracting Operations and collaborate closely with them to ensure fast feedback loops and continuously improve processes.

​

Please Note: This is a remote first position with a preference for an individual living in the CST, MST or PST time zones.

​

Key Responsibilities

--------------------

​

• Provide exceptional support to agents through email, 1-on-1 calls, and group video walkthroughs, offering troubleshooting assistance and clear guidance.
• Coordinate contracting workflows seamlessly between Spark, insurance carriers, and Medicare brokers, ensuring accuracy and timeliness.
• Respond promptly and professionally to Medicare broker inquiries across a range of contracting-related topics.
• Deliver top-tier customer experiences during Medicare broker implementation and ongoing high-touch support.
• Efficiently process new and transferring contracts for Medicare agents and agency principals.
• Identify opportunities to streamline workflows and recommend improvements to enhance team efficiency.

​

What Success Looks Like

-----------------------

​

• The team operates effectively and exceeds service level agreement (SLA) goals, with your contributions playing a critical role.
• Agents consistently receive clear, patient, and professional support throughout their implementation and troubleshooting journeys.
• Contracts are processed quickly and accurately, reducing delays and minimizing friction for agents.
• Workflows are optimized and streamlined, thanks to your keen eye for identifying process improvements.

​

Skills, Knowledge and Expertise

-------------------------------

​

• 1-3 years of experience in operations, customer support, success, or a similar role.
• A customer-obsessed approach to problem-solving, with a passion for delivering high-quality experiences.
• A proactive mindset, are resourceful and have the ability to identify areas for improvement within workflows.
• Proven ability to:  

  + Meet and exceed Service Level Agreements (SLAs) in a fast-paced environment.

  + Maintain extreme attention to detail while managing multiple tasks.

  + Excellent verbal and written communication skills.

  + Quickly adapt to new technologies, workflows, and processes.

  + Deliver exceptional customer service with patience and professionalism.

​

Nice to Haves

-------------

​

• Experience working with insurance agents, contracts, or Medicare (1-3 years) is a plus but not required.
• Familiarity with ticketing software and communication tools.
• A strong interest or background in supporting small business owners or independent agents.

​

Compensation

------------

​

​

​

Summary

-------

​

In this role, you'll have the opportunity to directly impact the industry's evolution, working on the core of our platform: the agent's operating system. This system is not just a tool, but the foundation of our brokers’ daily work.

​

As a vital member of our engineering team, your day-to-day responsibilities will be diverse and impactful. You'll engage in both backend and frontend development, collaborate with product and design teams to innovate new functionalities, and work with other engineers to scale our solutions for a rapidly growing customer base. Embracing a data-driven approach, you will play a crucial role in developing technology that not only meets current needs but also anticipates future challenges, ensuring Spark continues to deliver exceptional value and performance to our top brokers.

​

What you’ll do

------------------

​

• Work across Spark’s full stack in JavaScript and Python to build and maintain Spark’s agent and member-facing products
• Collaborate regularly with senior members of the Engineering team on ongoing projects
• Meet regularly with product and design to provide constructive feedback on design mockups and product scope
• Work closely with product to deeply understand the relationship between agents and Medicare beneficiaries, focusing on developing features that ultimately improve retiree outcomes
• Actively contribute to the tech team’s development standards, promoting best practices and continual improvement

​

What we're looking for

----------------------

​

• Experience using web development frameworks such as Vue or React for frontend and Django or Rails for backend
• Familiarity with ES6+ JavaScript, HTML5, and CSS3
• Experience building API-driven products
• Strong sense of web design and the fundamentals of user experience
• Product intuition and a keen interest in how tech investments drive intended business outcomes
• Comfort with ambiguity and the ability to thrive in fast-paced environments
• Strong communication and project management skills
• A collaborative nature and comfort working with team members across the company
• A commitment to continuous learning and growth
• Experience receiving and implementing constructive feedback

​

Nice To Have

------------

​

• Background with development tools like Docker, Git, and Webpack
• Experience working with component-based CSS frameworks like Tailwind CSS

​

Compensation

------------

​

​

​

Summary

-------

​

The Contracting Success Operations Associate will join a dynamic customer success team tasked with supporting medicare insurance agents and agency principals through efficient contract processing operations, live video walkthroughs, and troubleshooting challenges related to contracting and implementation. The ideal candidate is an extremely detail-oriented, adaptable multi-tasker with strong communication skills and a desire to deliver outstanding, high-touch, customer experiences.

​

You will report directly to the Manager of Contracting Operations and collaborate closely with them to ensure fast feedback loops and continuously improve processes.

​

Please Note: This is a remote first position with a preference for an individual living in the CST, MST or PST time zones.

​

Key Responsibilities

--------------------

​

• Provide exceptional support to agents through email, 1-on-1 calls, and group video walkthroughs, offering troubleshooting assistance and clear guidance.
• Coordinate contracting workflows seamlessly between Spark, insurance carriers, and Medicare brokers, ensuring accuracy and timeliness.
• Respond promptly and professionally to Medicare broker inquiries across a range of contracting-related topics.
• Deliver top-tier customer experiences during Medicare broker implementation and ongoing high-touch support.
• Efficiently process new and transferring contracts for Medicare agents and agency principals.
• Identify opportunities to streamline workflows and recommend improvements to enhance team efficiency.

​

What Success Looks Like

-----------------------

​

• The team operates effectively and exceeds service level agreement (SLA) goals, with your contributions playing a critical role.
• Agents consistently receive clear, patient, and professional support throughout their implementation and troubleshooting journeys.
• Contracts are processed quickly and accurately, reducing delays and minimizing friction for agents.
• Workflows are optimized and streamlined, thanks to your keen eye for identifying process improvements.

​

Skills, Knowledge and Expertise

-------------------------------

​

• 1-3 years of experience in operations, customer support, success, or a similar role.
• A customer-obsessed approach to problem-solving, with a passion for delivering high-quality experiences.
• A proactive mindset, are resourceful and have the ability to identify areas for improvement within workflows.
• Proven ability to:  

  + Meet and exceed Service Level Agreements (SLAs) in a fast-paced environment.

  + Maintain extreme attention to detail while managing multiple tasks.

  + Excellent verbal and written communication skills.

  + Quickly adapt to new technologies, workflows, and processes.

  + Deliver exceptional customer service with patience and professionalism.

​

Nice to Haves

-------------

​

• Experience working with insurance agents, contracts, or Medicare (1-3 years) is a plus but not required.
• Familiarity with ticketing software and communication tools.
• A strong interest or background in supporting small business owners or independent agents.

​

Compensation

------------

​

​

​

Role overview

​

CarGurus is looking for a User Experience Designer to join our growing Product Design and User Research team. In this role, you’ll help design intuitive, engaging, and visually compelling user experiences across our marketplace and platform.

​

We’re looking for a designer who can think holistically, iterate quickly, and refine designs with care. You’ll collaborate with engineers, product managers, analysts, content strategists, and researchers to deliver meaningful solutions to real user problems. You’ll be expected to balance creativity with structure - producing work that’s well-reasoned, well-crafted, and aligned to business and user goals.You’ll report to a Senior UX Design Manager, who will support your professional growth and performance and your day-to-day work will be guided by one of our Lead Designers, who provides design direction, mentorship, and helps ensure high-quality, consistent execution within your product area.

​

An online portfolio is required. Your work should demonstrate clear problem-solving, user-centered thinking, polished visual design, and the ability to iterate toward thoughtful solutions.

​

What you'll do

​

• Collaborate with product and engineering partners to design high-impact, user-friendly, and visually engaging experiences
• Translate research and requirements into user flows, wireframes, prototypes, and polished, production-ready UI designs
• Iterate quickly by exploring multiple directions, incorporating feedback, and continuously improving your work
• Apply accessibility and responsive design best practices
• Use data (e.g., usability testing, A/B tests, analytics) to inform and validate design decisions
• Receive direction and mentorship from a Lead Designer and contribute to team-wide critiques and rituals
• Contribute to shared design systems, uphold design quality, and help create a cohesive product experience

​

What you'll bring

​

• 3+ years of experience in UX/product design, ideally within agile, cross-functional product teams
• A strong portfolio that showcases polished visual design, user-centered thinking, and clear design rationale
• Proficiency with tools like Figma, and familiarity with prototyping and working within design systems
• Strong communication skills, both verbal and visual—able to clearly explain ideas and decisions to different audiences
• Experience applying accessibility, inclusive design, and responsive principles to your work
• A growth mindset and an iterative approach to problem-solving
• Curiosity about emerging design practices, including thoughtful use of AI tools to support ideation, content exploration, or research synthesis—used in service of better user outcomes, not as shortcuts for quality