IT Specialist III

CoreWeave is a specialized cloud provider, delivering a massive scale of GPU compute resources on top of the industry’s fastest and most flexible infrastructure. CoreWeave builds cloud solutions for compute intensive use cases — VFX and rendering, machine learning and AI, batch processing, and Pixel Streaming — that are up to 35 times faster and 80% less expensive than the large, generalized public clouds. Learn more at www.coreweave.com.

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About the Role:

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CoreWeave is a growing company seeking a diligent and experienced IT Specialist III to be responsible for owning and troubleshooting our daily Internal IT operations here at CoreWeave.This candidate is accountable for providing consistent, high-quality IT and reliability support that is both sustainable and replicable across the organization. This individual will serve as a senior contributor, essential in establishing, maintaining, troubleshooting, and decommissioning user accounts, tools (including security tools), office technology, software setups, network administration, VDI user workstations, and related access, while also addressing all IT support issues.

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• Resolve IT issues covering hardware/software & escalating issues to management when they arise.
• Create clear and detailed instructions for internal teams on how to set up and use software in the CoreWeave IT system.
• Supporting the day-to-day operations of the CoreWeave IT assets and endpoints.
• Lead internal IT systems administration efforts, troubleshoot internal systems and applications, ensuring high availability and end-user satisfaction.
• Ability to present complex, technical information to both technical and non-technical audiences
• IdP management - including user ID creation, user group creation via Terraform
• Independently lead onboarding and off boarding IT tasks, including the issuance of IT hardware, digital identities and training new hires on how to use and access CoreWeave software and 3rd Party tools
• Engage in project-oriented tasks, including automating and enhancing internal processes to optimize daily IT system administration efforts.

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Qualifications:

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• 3-5 years of experience within IT, engineering or a related field
• High school diploma or GED
• Degree in computer science or a related field is preferable
• Proficiency in one or more programming languages
• Advance experience within variety of operating systems (Linux OS, Windows OS and macOS)
• Knowledge of Kubernetes computing concepts and basic commands
• Experience administrating *nix and MacOS operating systems
• Excellent grasp of troubleshooting and debugging techniques and procedures for Mac and *nix operating systems
• Proficiency in Python and Bash scripting languages
• Strong analytical, diagnostic, and problem-solving skills
• In-depth experience with configuration management tooling
• Hybrid flexibility - on-site Sunnyvale office support at least 3 days per week

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Nice-to-haves:

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• Previous experience in a fast-paced start-up environment
• Configuration management experience
• Expert knowledge of IT office network topology and physical setup
• Intermediate cyber security tools such as EDR, Email security and MDM tool

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CoreWeave is a fast growth startup, and you are flexible and responsive to the demands of our dynamic environment. Internal IT plays a crucial role in ensuring optimal business performance. There will be a required weekend rotational shift 8AM-5PM PST/9AM-6PM CST which will be required around once per month. There may be times where the IT Support Specialist will need to be available outside of regular business hours to support critical issues or meetings. 

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Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $100,000-$125,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

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