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Posted on
Jun 6, 2024
Senior Manager, Business Service Partnerships
New York
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Justworks
Justworks is a technology company that levels the playing field for all small
businesses. Through our software and as a partner, we help our customers take care of their teams, streamline their operations, and navigate the complex aspects of managing a workforce with confidence.
Job Description
Who You Are
===============
Justworks’ Partnerships organization is responsible for driving revenue growth through channel partnerships. The Sr. Manager, Business Services will develop and execute strategies for how best to acquire and develop new partnerships with venture capital / private equity firms, franchise organizations, trade associations, consultants, banks, law firms and other small business service providers. They will be responsible for developing strategic relationships with key partner stakeholders, developing joint go-to-market strategies and goals, and then enabling partners for success, and delivering on commitments. The Sr. Manager will be hands-on in personally executing and refining the Business Services partner strategy while also building and training their new team. This is a quota-carrying role within the sales organization reporting to the Director, Partnerships & Business Development.
Your Success Profile
========================
What You Will Work On
-------------------------
- Develop and oversee the channel strategy across our ecosystem of business service partners nationwide.
- Manage the business service channels program P&L and conduct thorough research on competitor partner programs to benchmark incentives.
- Innovate ways to deliver non-monetary value back to business service partners and measure the success of these initiatives through KPI analysis, prioritizing strategies that yield the highest value.
- Manage and mentor Channel Managers, directing their focus and efforts to maximize the program’s impact.
- Coordinate with partners, setting up meetings and conducting Quarterly Business Reviews (QBRs) to strengthen relationships and explore new collaborative opportunities.
- Achieve individual and team quarterly revenue targets by proactively sourcing referral business and nurturing partner engagements.
- Build relationships within the sales team and collaborate cross-functionally with finance, marketing, customer service, and business operations to enhance partnership outcomes.
- Travel to other US cities to expand the partner channel into multiple markets, adhering to safety guidelines as necessary.
- Improve reporting structures, data integrity, and processes essential for scaling business service channels efficiently.
How You Will Do Your Work
-----------------------------
As a Senior Manager, Business Service Partnerships, how results are achieved is paramount for your success and that of our organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:
- Good Judgment - Use critical thinking to analyze situations thoroughly, foresee potential issues, and develop proactive solutions to mitigate risks.
- Detail-Oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.
- Foundational Sales Knowledge - Utilize expert knowledge of sales processes (prospecting, engaging, negotiating) and in-depth understanding of the market and trends to drive exchanges of value effectively.
- Results-Driven - Remain committed to achieving goals consistently, even under challenging circumstances, with a clear focus on delivering results.
- Clear Communication - Express ideas clearly and engage effectively at all levels using both oral and written communication skills; listen well to synthesize feedback and understand partner needs.
In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:
- Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
- Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
- Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
- Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
- Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”
Qualifications
------------------
- A self-starter who thrives in a fast-moving, dynamic environment where no two days are alike
- 7-8 years of experience in a quota-carrying role within business development, partnerships, or enterprise sales.
- Proven capability in networking with and/or selling into the business services community; prior experience here is highly advantageous.
- Some managerial experience is preferred, showcasing the ability to lead and direct team efforts effectively.
- Demonstrated track record of building robust business relationships and executing complex partnership agreements.
- Proficiency in Salesforce or similar CRM systems; knowledge of Tableau and other analytical tools is a plus.
- Exceptional communication, interpersonal, and emotional intelligence skills, with a strong ability to negotiate and persuade.
- Extensive knowledge of building lasting relationships, startup go-getter who isn’t afraid to roll their sleeves up doing event planning, marketing, sales operations, whatever is necessary
- A well-connected individual within the business services community is preferable but not required.
The base wage range for this position based in our New York City Office is targeted at $155,500.00 to $178,825.00 per year.
#LI-Hybrid #LI-JT1
Who We Are
At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.
We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.
We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.
If this sounds like you, you’ll fit right in.
Who You Are
Justworks’ Partnerships organization is responsible for driving revenue growth through channel partnerships. The Sr. Manager, Business Services will develop and execute strategies for how best to acquire and develop new partnerships with venture capital / private equity firms, franchise organizations, trade associations, consultants, banks, law firms and other small business service providers. They will be responsible for developing strategic relationships with key partner stakeholders, developing joint go-to-market strategies and goals, and then enabling partners for success, and delivering on commitments. The Sr. Manager will be hands-on in personally executing and refining the Business Services partner strategy while also building and training their new team. This is a quota-carrying role within the sales organization reporting to the Director, Partnerships & Business Development.
Your Success Profile
What You Will Work On
- Develop and oversee the channel strategy across our ecosystem of business service partners nationwide.
- Manage the business service channels program P&L and conduct thorough research on competitor partner programs to benchmark incentives.
- Innovate ways to deliver non-monetary value back to business service partners and measure the success of these initiatives through KPI analysis, prioritizing strategies that yield the highest value.
- Manage and mentor Channel Managers, directing their focus and efforts to maximize the program’s impact.
- Coordinate with partners, setting up meetings and conducting Quarterly Business Reviews (QBRs) to strengthen relationships and explore new collaborative opportunities.
- Achieve individual and team quarterly revenue targets by proactively sourcing referral business and nurturing partner engagements.
- Build relationships within the sales team and collaborate cross-functionally with finance, marketing, customer service, and business operations to enhance partnership outcomes.
- Travel to other US cities to expand the partner channel into multiple markets, adhering to safety guidelines as necessary.
- Improve reporting structures, data integrity, and processes essential for scaling business service channels efficiently.
How You Will Do Your Work
As a Senior Manager, Business Service Partnerships, how results are achieved is paramount for your success and that of our organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:
- Good Judgment - Use critical thinking to analyze situations thoroughly, foresee potential issues, and develop proactive solutions to mitigate risks.
- Detail-Oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.
- Foundational Sales Knowledge - Utilize expert knowledge of sales processes (prospecting, engaging, negotiating) and in-depth understanding of the market and trends to drive exchanges of value effectively.
- Results-Driven - Remain committed to achieving goals consistently, even under challenging circumstances, with a clear focus on delivering results.
- Clear Communication - Express ideas clearly and engage effectively at all levels using both oral and written communication skills; listen well to synthesize feedback and understand partner needs.
In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:
- Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
- Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
- Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
- Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
- Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”
Qualifications
- A self-starter who thrives in a fast-moving, dynamic environment where no two days are alike
- 7-8 years of experience in a quota-carrying role within business development, partnerships, or enterprise sales.
- Proven capability in networking with and/or selling into the business services community; prior experience here is highly advantageous.
- Some managerial experience is preferred, showcasing the ability to lead and direct team efforts effectively.
- Demonstrated track record of building robust business relationships and executing complex partnership agreements.
- Proficiency in Salesforce or similar CRM systems; knowledge of Tableau and other analytical tools is a plus.
- Exceptional communication, interpersonal, and emotional intelligence skills, with a strong ability to negotiate and persuade.
- Extensive knowledge of building lasting relationships, startup go-getter who isn’t afraid to roll their sleeves up doing event planning, marketing, sales operations, whatever is necessary
- A well-connected individual within the business services community is preferable but not required.
The base wage range for this position based in our New York City Office is targeted at $155,500.00 to $178,825.00 per year.
#LI-Hybrid #LI-JT1
Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.
For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks.
Diversity At Justworks
Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.
We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at accommodations@justworks.com. Your comfort and success matter to us, and we're here to ensure an inclusive experience.
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