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Job DescriptionBoomi - Software Support Engineer – Backend Team  

Boomi is looking for an enthusiastic individual with a perfect blend of technical understanding and communication skills passionate for helping customers.  As a Boomi Software Support Engineer on the Triage Team, you enjoy working with customers, troubleshooting issues, and finding creative solutions to complex technical problems.   

Responsibilities  

Triage Team members are the catalysts to creating a world-class software support experience for Boomi customers.  Working via chat, phone, email, and Boomi’s Support Portal, you will engage with our customers to troubleshoot and resolve complex issues with Boomi’s IPaaS solutions while setting the priorities and driving the day-to-day activities of the Boomi Support Organization.  Working in a fast-paced environment, quickly adapting to changing priorities, and working across organizations are vital skills a Software Support Engineer on the Triage Team must possess.   

As a Boomi Software Support Engineer on the Backend Team, you will also work closely with other members of the Product Support Organization, Customer Engineering, Customer Success, and internal Business Operations Teams to prioritize work and drive problem resolution while effectively managing customer expectations.  

A Boomi Software Support Engineer on the Triage Team knows that to make our customers wildly successful, they need to be an expert in Boomi and a wide range of IT concepts. Still, they must also be a teacher detail-oriented and attentive to customer needs.  

As this is a customer-facing role, strong communication and presentation skills and customer empathy are paramount. You will need to be able to manage customer expectations, set priorities, and communicate complex technical issues across a broad audience with technical and non-technical backgrounds.    

The ideal candidate will be a decisive troubleshooter, have a passion for helping customers, and comfortable working in a fast-paced environment.  

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Requirements:  

Working hours are Monday – Friday, 9:30am-6:30 pm IST.  

Willingness to work a rotating shift, if needed  

Strong presentation and communication skills  

Detail-oriented, attentive, and empathetic to customer needs  

Desire to work with customers daily  

Ability to excel in a face-paced environment  

Strong written and verbal communication skills with a focus on being able to summarize and articulate complex technical topics to technical and non-technical audiences  

Willingness and ability to be on-call  

A passion for solving customer problems using your refined communication skills to coach and train customers  

Practical experience installing, administering, and troubleshooting software applications running on the Cloud.  Preferred experience with Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP)  

Knowledge of and practical experience working with software applications running on Linux and Windows.

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Strong understanding and experience with API/MDH.  

Fundamental understanding of JVMs   

Practical understanding of basic networking concepts and protocols such as Firewalls, Load Balancers, TLS, HTTP/S, SSL, TCP/IP, S/FTP  

Preferred experience with programming and scripting languages  

Java, JavaScript, React, Groovy  

Preferred experience administrating  

Netsuite, Salesforce, Hadoop, Relational and NoSQL Databases  

Preferred experience with Orchestration and Containerization   

Kubernetes, Docker

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The Boomi Global Customer Support team guides our customers to optimize the Boomi platform to achieve their business outcomes. Our global team provides around-the-clock support to ensure our customers' success with the Boomi platform.

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As a Boomi Software Support Engineer on our Backlog, you will:

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• Provide exceptional engagement as our customer’s initial contact with the Global Customer Support team
• Acknowledge the customer’s concern, empathizing with them, analyzing the information they’ve provided
• Asking questions that refine your initial analysis
• Leverage your technical expertise to ensure timely, accurate solutions
• Determine when deeper technical investigation and collaboration are necessary.
• Engage with our customers through virtual meetings, chat, and email to manage their expectations, set priorities and resolve technical issues related to our products, including configuration and networking.
• Work closely with our Product and Engineering teams providing customer feedback to help identify new features and functions
• Drive support cases from 9:30a-6:30p IST (Monday - Friday); participate in on-call rotations; have hours flexibility
• Work remotely

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As a Boomi Software Support Engineer, you are:

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• An enthusiastic troubleshooter with a passion for helping customers in a fast-paced, collaborative environment
• Able to quickly understand the customer’s challenges, identify the root cause, and find creative solutions to technical problems
• A skilled communicator able to clearly share your knowledge and recommendations to a wide audience including those with technical and non-technical backgrounds
• Committed to delivering excellence to our customers, our company, and our colleagues.

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Essential Requirements

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• Effective communication and presentation skills with both technical and non-technical
• Ability to empathize with the customer
• Experience troubleshooting customer issues
• Ability to read, write, and interpret multiple programming and scripting languages, such as Java, React, Groovy, Java Script
• Windows and Linux OS experience
• Cloud-based software application experience, including installation, administration, and troubleshooting
• Ability to analyze error logs for Java programs, Windows OS, Linux OS
• Passion to continue learning

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Desired Experience

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• Advanced knowledge of performance tuning techniques and tools
• Amazon Web Services (AWS), Microsoft Azure, and/or Google Cloud Platform (GCP)
• Understanding of database administration
• Understanding of network fundamentals, including network trace analysis
• API design and development experience
• Thorough understanding of how data is transmitted securely across the network
• Boomi platform certifications and/or knowledge
• NetSuite, Salesforce, Hadoop, Linux system administration
• Knowledge of Postman and OAuth 2.0
• IT Consultant or Software Developer experience
• 4 years of work experience

The Boomi Global Customer Support team guides our customers to optimize the Boomi platform to achieve their business outcomes. Our global team provides around-the-clock support to ensure our customers' success with the Boomi platform.

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As a Boomi Software Support Engineer on our Backlog, you will:

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• Provide exceptional engagement as our customer’s initial contact with the Global Customer Support team
• Acknowledge the customer’s concern, empathizing with them, analyzing the information they’ve provided
• Asking questions that refine your initial analysis
• Leverage your technical expertise to ensure timely, accurate solutions
• Determine when deeper technical investigation and collaboration are necessary.
• Engage with our customers through virtual meetings, chat, and email to manage their expectations, set priorities and resolve technical issues related to our products, including configuration and networking.
• Work closely with our Product and Engineering teams providing customer feedback to help identify new features and functions
• Drive support cases from 9:30a-6:30p IST (Monday - Friday); participate in on-call rotations; have hours flexibility
• Work remotely

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As a Boomi Software Support Engineer, you are:

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• An enthusiastic troubleshooter with a passion for helping customers in a fast-paced, collaborative environment
• Able to quickly understand the customer’s challenges, identify the root cause, and find creative solutions to technical problems
• A skilled communicator able to clearly share your knowledge and recommendations to a wide audience including those with technical and non-technical backgrounds
• Committed to delivering excellence to our customers, our company, and our colleagues.

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Essential Requirements

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• Effective communication and presentation skills with both technical and non-technical
• Ability to empathize with the customer
• Experience troubleshooting customer issues
• Ability to read, write, and interpret multiple programming and scripting languages, such as Java, React, Groovy, Java Script
• Windows and Linux OS experience
• Cloud-based software application experience, including installation, administration, and troubleshooting
• Ability to analyze error logs for Java programs, Windows OS, Linux OS
• Passion to continue learning

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Desired Experience

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• Advanced knowledge of performance tuning techniques and tools
• Amazon Web Services (AWS), Microsoft Azure, and/or Google Cloud Platform (GCP)
• Understanding of database administration
• Understanding of network fundamentals, including network trace analysis
• API design and development experience
• Thorough understanding of how data is transmitted securely across the network
• Boomi platform certifications and/or knowledge
• NetSuite, Salesforce, Hadoop, Linux system administration
• Knowledge of Postman and OAuth 2.0
• IT Consultant or Software Developer experience
• 4 years of work experience

Professional Services Consultant

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**-Translate business processes and requirements into technical integration requirements and designs.  

-Recommend and Implement Boomi best practices for implementing integrations using the Boomi AtomSphere integration platform.  

-Mitigates risk by following established procedures, spotting key errors and demonstrating strong ethical behavior.                              

-Provide documentation and workstream outputs that allow for education and oversite of all integration work.  

-Work closely with Application/Operational teams to ensure business processes are efficient and productive and eliminate errors.  

-Delivering high-quality outputs aligned to internal SLAs and timelines.  

-As a Boomi Integration Platform Developer you will be supporting Boomi Platform implementation remotely for clients based all over the US, EMEA, and APJ.**

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**Qualification / Essential Requirements  

BE/B.Tech Degree or ME/M.Tech (or equivalent)  

- Minimum of 7 to 8 years of IT work experience.  

Professional services/consulting, architecting, and delivering the solutions in the Systems Integration space, SaaS experience desirable.  

- Min 5+ years of experience in Boomi architecting, designing, and developing Boomi projects.  

- Experience in a customer-facing environment such as technical consulting.  

- Knowledge of Linux/Unix and Windows environments.  

- Technical understanding of Web Services technologies including REST, SOAP is required.   

- Experience with enterprise integration tools, middleware technologies, and application and data integration patterns including ESB, MOM, JMS, SOAP/REST web services, databases, ETL.  

- Demonstrated ability to communicate, present and influence credibly and effectively.  

- Ability to prioritize, multi-task, and perform effectively under pressure  

- Aptitude both for analyzing technical concepts and translating them into business terms and for mapping business requirements to technical features.  

- Excellent written, verbal, and presentation skills appropriate to both technical and management clients.  

- Experience managing a high volume of activity, and a large number of projects, in a fast-paced growing organization. Ability to self-manage and prioritize workload.  

- Travel 10%**

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**Desirable Requirements  

-Familiarity with Boomi Elements like EDI, API Management, Master Data Hub(MDH), and other visual-based integration middleware platforms.**

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**-Database skills including SQL, data modeling, and databases (e.g. Oracle, MS SQL, MySQL)  

-Messaging/Streaming knowledge including Solace, Kafka, JMS (e.g. ActiveMQ, MQSeries, OracleAQ)  

-Preferred experience in Java, JavaScript, Groovy  

-Agile and DevOps methodologies.**

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**-Familiarity with Mulesoft/Apigee/Workato/Tibco  

-Integration end point experience with SAP, Workday, NetSuite, Coupa, Solace, Kafka, MS Dynamics 365,Salesforce.  

-Knowledge of Continuous Integration and Continuous Delivery (CICD)  

-Exposure to Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP), SAP, Kubernetes, Docker.**

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Join us as a Software Engineer (FullStack-DevOps) on our Engineering team in Conshohocken, PA.

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How You’ll Make An Impact

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As a Software Engineer (FullStack & DevOps),you will be responsible for learning and developing sophisticated systems and software based on the customer’s business goals, needs and general business environment. You will work with engineering teams, product, and customer success teams to support and develop cutting edge new product features and enhancements across various areas of Boomi offerings. This dual-role demands gaining an understanding of both GWT development and DevOps practices, ensuring the delivery of high-quality, performant, and reliable web applications.

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What You’ll Do

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(GWT)

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• Front-End Development:

+ UI Design and Implementation: Develop rich internet applications using GWT, focusing on creating responsive and user-friendly interfaces.

+ Java to JavaScript Compilation: Write application code in Java, which GWT compiles into optimized JavaScript for deployment.

+ Widget Creation: Design and develop custom GWT widgets and components to enhance user experience.

+ Event Handling and DOM Manipulation: Implement event-driven programming models and manipulate the DOM efficiently.

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• Performance Optimization:

+ Code Splitting: Use GWT's code-splitting capabilities to improve the initial load time and performance of web applications.

+ Deferred Binding: Leverage deferred binding to reduce code size and enhance performance by loading only the necessary code for the specific runtime environment.

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• Testing and Debugging:

+ Unit Testing: Write unit tests for GWT components and use GWT TestCase for client-side logic testing using PlayWright.

+ Integration Testing: Implement integration tests to ensure seamless interaction between front-end and back-end components.

+ Debugging: Use GWT's debugging tools to identify and fix issues in the application.

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• Collaboration:

+ Cross-Functional Collaboration: Work closely with back-end developers, designers, and other stakeholders to ensure the application meets user requirements and business goals.

+ Code Reviews: Participate in code reviews to maintain code quality and share knowledge with team members.

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(DevOps)

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• Infrastructure Management:

+ Cloud Services: Manage and configure cloud infrastructure (AWS, Azure, GCP) for hosting GWT applications.

+ Containerization: Implement containerization technologies like Docker to ensure consistent environments across development, testing, and production.

+ Configuration Management: Use tools like Terraform, Ansible, or Chef to automate infrastructure configuration and management.

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• CI/CD Pipeline:

+ Continuous Integration: Set up CI pipelines to automate the building and testing of GWT applications using tools like Harness, Bamboo, and Jenkins

+ Continuous Deployment: Create CD pipelines to automate the deployment of GWT applications to various environments (staging, production).

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• Monitoring and Logging:

+ Application Monitoring: Implement monitoring or observability tools (NewRelic) to track the performance and health of GWT applications in production.

+ Logging: Set up centralized logging systems (Splunk) to aggregate and analyze application logs for troubleshooting and performance analysis.

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• Security and Compliance:

+ Security Practices: Implement security measures such as SSL/TLS, secure coding practices, and regular vulnerability assessments (Snyk) to protect the application and data.

+ Compliance: Ensure the application and infrastructure comply with relevant industry standards and regulations.

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• Automation and Scripting:

+ Automation: Automate repetitive tasks and workflows using scripting languages (Python) to improve efficiency and reduce errors.

+ Backup and Recovery: Implement backup and recovery strategies to ensure data integrity and availability.

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The Experience You Bring

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• 2+ years of software development experience
• Development experience with Java, JavaScript, HTML, and CSS
• 0+ years of experience in DevOps role
• A basic understanding of DevOps principles and practices.
• Experience with CI/CD tools such as Harness/Jenkins, GitLab CI, or AWS CodePipeline is a plus.
• Analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Most importantly, a willingness to learn and bringing in the right aptitude

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Desirable Requirements

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• Familiarity with front-end libraries or frameworks such as React or Angular.
• Familiarity with Agile/Scrum methodologies.
• Knowledge of containerization technologies like Docker and Kubernetes is a plus.

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Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!

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Location

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Conshohocken, PA Hybrid

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Compensation and Benefits

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Boomi is committed to fair and equitable compensation practices. An overview of our benefits can be found here.

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#LI-ES1

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Join us as a Software Principal Engineeron our Software Engineering team in India to do the best work of your career and make a profound social impact. (Hybrid Role - Bangalore)

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What you’ll achieve

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As a Software Principal (FE) Engineer, you will be responsible for developing sophisticated systems and software based on the customer’s business goals, needs and general business environment. You will work with product management, other engineering teams, customer success and support to develop cutting edge new product features and enhancements across various areas of Boomi offerings.

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You will:

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• Be a key member of an Agile team, collaboratively realizing front-end features to ensure the best possible user experience
• Guide and participate in design, development, unit testing, and deployment of Boomi products and services including enhancements and/or resolution of any issues that may be reported
• Investigate and resolve complex customer issues
• Work independently with a minimal level of guidance from technical leadership
• Mentor other Boomi engineers, including design collaboration and code reviews
• Research, validate, recommend technology decisions and evaluate technical feasibility of UI/UX designs of new features

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Essential Requirements

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• Bachelor's degree in CSE
• 10+ years of experience in software development with strong proficiency in HTML, CSS and JavaScript
• 5+ years of experience working with React
• Experience in software development with a solid understanding of object-oriented design concepts for delivering and maintaining a software product
• Experience with Web Services technologies such as REST, SOAP and WSDL
• Strong technical communication skills (verbal and written) to interface with cross functional technical teams within the organization

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Desirable Requirements

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• Basic understanding of Application Integration and/or Data Management
• Experience developing GWT based applications
• Experience using Linux/Unix environments

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#LI-NR1

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About Boomi and What Makes Us Special

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Are you ready to work on world-changing technologies?  Today, organizations need to move with increased agility and insight to grow and thrive. Boomi is one of the hottest tech companies in the SaaS/Cloud industry, named a leader for eight years in a row in the Gartner Enterprise iPaaS Magic Quadrant, and recently recognized by Inc. Magazine as one of the best workplaces. Our award-winning, patented technology is transforming the world of integration by making enterprise-class integration technology accessible and affordable to companies of all sizes.  

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Boomi provides the foundation on which businesses can evolve and innovate. We help organizations connect everything and engage everywhere across any channel, device, or platform. More than 18,000 organizations are using Boomi to run better, faster, and smarter.

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Working at Boomi means doing what you love. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact in technology, and want to build something big. If you are passionate about solving hard problems, enjoy working with world-class people, and developing cutting-edge technology, we want to talk to you.

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Boomi Software Engineer 2

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Are you ready to work on world changing technologies? Today, organizations need to move with increased agility and insight to grow and thrive. Boomi is one of the hottest tech companies in the SaaS/Cloud industry, named a Leader for the eighth year in a row in the Gartner Enterprise iPaaS Magic Quadrant and recently recognized by Inc. Magazine as one of the best workplaces. Our award-winning, patented technology is transforming the world of integration by making enterprise-class integration technology accessible and affordable to companies of all sizes.

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Boomi provides the foundation on which your business can evolve and innovate. According to a recent survey by Vanson Bourne, connected businesses are far outpacing their competitors. We help organizations connect everything and engage everywhere across any channel, device or platform. More than 17,000 customers are using Boomi to run better, faster and smarter.

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Working at Boomi means doing what you love. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact in technology and want to build something big. If you are passionate about solving hard problems, enjoy working with world-class people and developing cutting edge technology, you should explore a career with Boomi. Learn more at http://www.boomi.com/ or visit Boomi Careers.

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What you’ll achieve:

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As a Software Engineer , you will be responsible for developing sophisticated systems and software basis the customer’s business goals, needs and general business environment creating software solutions. You will:

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• Be a member of an Agile team, collaboratively realizing features through the software development lifecycle

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• Participate in design, development, unit testing, and deployment of Boomi products and services including enhancements and/or resolution of any issues that may be reported

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• Work independently with a moderate level of guidance from technical leadership

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• Research, validate, and recommend technology decisions for new features

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• Investigate and resolve complex customer issues

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• Dissect and correct critical production issues as part of an on-call rotation

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Here’s what we are looking for with this role:

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Essential Requirements

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• 3-5 years of experience designing and developing full-stack, highly scalable, distributed applications, products, and services.
• 3+ years of in-depth experience and demonstrated proficiency in any of OOPS languages, preferably JAVA
• Excellent problem-solving skills and ability to analyze and infer requirements, working in an Agile team environment.
• Demonstrated ability for critical thinking & passion for learning & adopting new concepts, ideas & technologies
• Experience with source control systems, continuous integration tools

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Desirable Requirements

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• Familiarity with Front end frameworks like React, Angular,  Vue.js
• Experience with Jenkins, Maven, Git, CICD tools
• Experience using Linux/Unix environments
• Familiarity/exposure to AWS services, Docker, GraphQL, Ansible
• Familiarity with security technology and concepts (Authentication, Authorisation, and Single Sign-On, etc.)
• Familiarity with highly scalable, high throughput web applications and backend systems
• Familiarity with SQL, relational database systems, and ORM tools like Hibernate
• Practitioner of Agile (Scrum) methodologies & experience with tools such as JIRA and Confluence

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At Boomi we show up for each other with empathy, compassion, and purpose because, at Boomi, we win as one––that’s why we strive to integrate more diverse voices for a stronger and smarter team.

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Boomi is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Boomi are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Boomi will not tolerate discrimination or harassment based on any of these characteristics. Boomi encourages applicants of all ages.

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Boomi is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind.

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#LI- KG1

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Are you looking for a one-of-a-kind opportunity and ready to work on world-changing technologies? Are you passionate about analytics and knowledgeable about the supporting platforms enabling analytic solutions? Do you want to build the next-generation of the industry’s #1 Integration Platform as-a Service?. 

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We are looking for backend software engineers with strong technical expertise and familiarity with AI/ML technologies. This person will be part of a fast growing, driven team playing a key role in Boomi’s future initiatives. Successful candidates will be expected to thrive in challenging environments and have a track record of delivering on commitments. Applicants are expected to work within a fast-paced Agile environment where priorities and deliverables change based on tactical and strategic business needs. 

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Team Environment:

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Our team is collaborative, enjoys working with each other, and we are eager to help each other succeed. We are self-starters with technical curiosity and have a willingness to learn. We are open to sharing new ideas and improvements. We build and deploy smart services that are core to our platform. We take pride in our work. If this sounds like you, then you may be a good

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candidate for our team! 

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Responsibilities:

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• As a key member of the Agile team, collaborate throughout the software development lifecycle.
• Guide and participate in the design, development, unit testing, and deployment of Boomi products and services including enhancements and/or resolution of any reported issues.
• Work independently with a minimal level of guidance from technical leadership.
• Should deliver on commitments and meet deadlines on complex initiatives.
• Collaborate on organization-wide initiatives with other Agile development teams.
• Research, validate, and recommend technologies to deliver robust, secure, and scalable services and architectures.
• Set up, develop, and maintain best practices for the team including thorough code reviews.
• Ability to ramp up quickly and efficiently on new technologies
• Provide architecture and detailed design documents enabling grooming and planning.
• Investigate and resolve complex customer issues.
• Mentor team members.
• Keep up on the latest developments in the field by continuous learning and proactively championing promising new methods relevant to the problems at hand.
• Collaborate closely with data scientists, data engineers, and front-end engineers in a multidisciplinary work environment.

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Requirements:

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• Bachelor's degree in computer science or a related field.
• Knowledgeable about the developments happening in the world of Generative AI technologies, LLMs, AI Agents.
• 4+ years of development experience with Python, Java or related programming languages & frameworks.
• Proficiency in SQL and Database technologies.
• Experience of working with AWS services or similar cloud technologies.
• Experience with developing highly scalable, high throughput web applications and backend systems.
• Experience using Linux/Unix environments.
• Knowledge of developing micro services applications.
• Knowledge of Infrastructure provisioning tools like Terraform, Cloud Formation, Ansible
• Strong problem-solving skills with an emphasis on product development.
• Strong analytical, written, and verbal communication skills.

The impact you’ll make: We are looking for a motivated and enthusiastic Account Executive Intern to join our sales team. This internship provides a unique opportunity for students interested in pursuing a career in sales and account management. You will assist in various sales activities, work closely with seasoned account executives, and gain hands-on experience in a fast-paced, client-facing environment.

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Expected Internship Dates: May 28, 2025 to August 15, 2025

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What you’ll do:

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• Sales Support: Assist the sales team in identifying and qualifying leads, preparing proposals, and managing customer communications.
• Research and Analysis: Conduct market research to identify potential customers and gather insights on industry trends and competitive landscape.
• Customer Engagement: Participate in customer meetings, taking notes, and documenting customer needs and feedback to inform future sales strategies.
• Collaboration: Work closely with marketing and product teams to align sales efforts and develop effective sales pitches tailored to client needs.
• Data Management: Update and maintain the customer relationship management (CRM) system with accurate data related to leads, opportunities, and customer interactions.
• Reporting: Assist in preparing sales reports and presentations for internal meetings to track performance and share insights with the team.
• Learning and Development: Shadow experienced account executives to understand the sales process and develop essential skills in customer relationship management.

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The Experience You Bring:

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• Currently enrolled in a College, Bachelor’s or  Master’s program in Business, Marketing, Sales, or a related field.
• Strong verbal and written communication skills.
• A proactive and self-motivated approach with a genuine interest in sales and customer engagement.
• Basic understanding of sales concepts and CRM tools is a plus.
• Ability to work collaboratively in a team environment and manage multiple tasks effectively.
• Eagerness to learn, adapt, and contribute in a fast-paced setting

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Boomi is committed to fair and equitable compensation practices. The hourly rate of pay will range from CAD $17.40 - CAD $25 / Hour. Final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location.

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In a world powered by technology, our customers need their systems and applications to be reliable. That's the remit of our IT App Management team. Both proactive and reactive, we’re responsible for the technical administration of enterprise application suites, including ERP and CRM. We’re experts in undertaking design, support, monitoring and system tuning activities across the entire application stack, including end-user UI, web and application servers and databases. We also analyze software and hardware problems, coordinate workable solutions and perform system software upgrades.

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Join us to do the best work of your career and make a profound social impact as a Manager of IT Business Applications Development on our Information Technology team in Bangalore.

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What you’ll achieve

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Manage the administration and development lifecycle of the software and integration systems; including gathering requirements, software development, database management, documentation, testing, implementation, drives user follow up, UAT, and support. Come join a team focused on innovation, customer delight and building exciting solutions with Boomi technology!  As a Manager of IT applications development, you will be responsible for 

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• Plan, coordinate, and supervise team members and activities related to packaged and custom enterprise applications, integrations, data, and reporting systems
• Oversee projects and provide technical leadership to team members through hands-on software development, coaching, and mentoring
• Oversee the development and implementation of change control processes for the development team to follow
• Provide ad-hoc reporting and decision support required for management decision processes, strong resources and capacity planning experiences
• Assist in the ongoing development of technical best practices for data movement, data quality, data cleansing and other ETL related activities
• Coordinate and escalate complex situations with vendor support or internal technical staff
• Work with build teams on software improvement opportunities, process testing, and documenting procedures
• Understand challenges and recommend solutions that allow the business to achieve its goals; become an expert on internal procedures and business processes
• Identify gaps in requirements and current capabilities while recommending system and process enhancements
• Solution architecture and data integration for business applications
• Develop data definitions, standards and ensure data integrity across applications

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Take the first step towards your dream career. Every Boomi team member brings something unique to the table. Here’s what we are looking for with this role:

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Essential Requirements

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• 10+ Yrs experience as a Technical manager
• Experience in any Combination or any one of the applications is a Must (Netsuite, ServiceNow, Workday, UIpath )
• Plan, coordinate, and supervise team members and activities related to packaged and custom enterprise applications, integrations, data, and reporting systems
• Oversee projects and provide technical leadership to team members through hands-on software development, coaching, and mentoring
• Oversees the development and implementation of change control processes for the development team to follow
• Provides ad-hoc reporting and decision support required for management decision processes, strong resources and capacity planning experiences
• Assist in the ongoing development of technical best practices for data movement, data quality, data cleansing and other ETL related activities
• Coordinate and escalate complex situations with vendor support or internal technical staff
• Work with build teams on software improvement opportunities, process testing, and documenting procedures
• Understand challenges and recommend solutions that allow the business to achieve its goals; become an expert on internal procedures and business processes
• Identify gaps in requirements and current capabilities while recommending system and process enhancements
• Solution architecture and data integration for business applications
• Develop data definitions, standards and ensure data integrity across applications

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Desirable Requirements

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• Good knowledge of Boomi technology platform products
• Strong familiarity with web app/site front end design and development principles
• Understanding of Enterprise software at-large.

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Here’s our story; now tell us yours

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Boomi helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

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What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

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We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

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You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

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Boomi is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Boomi are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Boomi will not tolerate discrimination or harassment based on any of these characteristics. Boomi encourages applicants of all ages.

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#LI-KG1

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JOB DUTIES: Responsible for completeness and quality of automated test software and frameworks by guiding quality engineers through development practices and designs. Develop and monitor automated tests on Boomi software to optimize application integration across platforms. Ensure various testing methods are properly executed, including acceptance testing, boundary value testing, graphical user interface testing, load testing and performance testing, browser and OS compatibility testing, functional testing, end-to-end testing and integration testing, to improve both functions and processes in the software environment. Identify, utilize, and coordinate complex testing equipment, as well as mentor quality engineering resources to detect and resolve software development and production issues. Develop project reporting, planning, and tracking according to Agile methodologies to successfully oversee software development projects to completion, and incorporate them into CI/CD pipelines and lifecycle. Review and approve the work of less experienced quality engineers, guiding them into improving their work and contributions. Browse and edit database resources as well as create and edit tables, views, stored procedures, triggers and more with SQL databases. Own the performance testing and performance regressions of applications with Java-based load testing tools, and provide statistical feedback to developers to ensure partners are notified of ongoing issues and problem resolution status. 100% Telecommuting permitted. 10% domestic travel required.

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REQUIREMENTS: Master’s degree, or foreign equivalent, in Applied Computer Science, Computer Science, Computer Engineering, or related field of study and three (3) years of experience in the job offered, Software Engineer, Quality Assurance Engineer, or related occupation. Alternatively, the employer will accept Bachelor’s degree, or foreign equivalent, in Applied Computer Science, Computer Science, Computer Engineering, or related field of study and five (5) years of experience in the job offered, Software Engineer, Quality Assurance Engineer, or related occupation.

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Requires demonstrated experience with: developing automated test cases on both backend and frontend sides of the applications using Java and JavaScript programming languages on top of Selenium and other custom built test frameworks; SQL and relational database systems; executing testing using Platform as a Service (IPaaS); working with web application, API and web services testing, using REST and SOAP protocols, on top of Linux operating system; conducting performance testing and performance regressions of applications with Javabased load testing tools, such as Jmeter, under varying loads; maintaining manual and automated test cases and data sets; using source control systems (Git or similar); and CI/CD.

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CONTACT:  To apply, please send resumes to jobpostings@boomi.com. Reference #: 000087

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How You'll Make An Impact

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We are seeking a Software Engineer to join our Integration Runtime engineering team and help drive the next phase of technology and architecture modernization. Our focus is on achieving extreme scalability through modern containerization technologies to meet the evolving demands of our customers. The Boomi Runtime engineering team is responsible for the execution engine that powers our customers' data integration processes, ensuring they meet critical business requirements.

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This role involves the full software development lifecycle, including development, quality assurance, and maintenance of all components of the Boomi execution engine. You will work on designing and building scalable, high-performance solutions that operate across a large, distributed infrastructure.

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As a Software Engineer, you will play a key role in developing sophisticated systems and software aligned with customer business goals. This is a hybrid role based in Conshohocken, PA.

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What You Will Do

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• Be a key member of an Agile team, collaboratively realizing features through the software development lifecycle
• Guide and participate in development, unit testing, and deployment of Boomi products and services including enhancements and/or resolution of any issues that may be reported
• Investigate and resolve complex customer issues
• Work independently with a minimal level of guidance from technical leadership
• Participate and collaborate in design discussions and code reviews

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The Experience You Bring 

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• Ability to learn new tools, languages, and operating systems with some training and on-the-job experience
• Experience with enterprise software development using object-oriented languages like Java
• Solid understanding of object-oriented design concepts for delivering and maintaining a software product and familiarity with established design patterns.
• Familiarity with Web Services technologies including REST, SOAP, and WSDL

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Bonus Points If You Have

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• 2+ years of experience in software development
• Experience using Linux/Unix environments
• Experience designing well-defined Restful APIs, API documentation tools like openAPI, testing tools like Postman and SOAP UI
• Experience using Devops and build tools like Jenkins, Maven and other CI/CD tools
• Familiarity with cloud ecosystems like AWS, Azure and associated connectivity

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Location

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Conshohocken, PA - Hybrid

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Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!

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Compensation and Benefits

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Boomi is committed to fair and equitable compensation practices. An overview of our benefits can be found here.

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#LI-ES1

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Join us as a Services Program Manager on our Customer Operations & Strategy - Shared Services team to do the best work of your career and make a profound social impact.

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What you’ll achieve

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As a Services Program Manager, you’ll help empower and enable the service delivery teams, ensure delivery excellence, engage in service offer governance, and be a stakeholder in the offer lifecycle process. This role will require you to deeply partner with the business (Sales, Marketing, Product, Support, Services) and our customers to develop and enable our post sales technical services to drive CE/CX and customer stickiness.

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Please also note that this is a hybrid office/remote role where you will work at least 3 days per week from our stunning Barcelona office; and 2 days from home.

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You will:

• Develop post-sales perpetual services strategy and roadmap
• Execute strategy and ensure service delivery exceeds business metrics and KPIs
• Partner with sales to research and propose service iterations and/or new services to address any opportunities
• Develop delivery and continuity playbooks to support growth and scale
• Build and maintain business processes and procedures to track and manage customer accounts, health, deliverables and feedback
• Identify and develop plans to improve scalability through process improvements and automation investments
• Partner with PSO and Customer Success leaders to develop and maintain optimal customer onboarding and co-delivery strategies
• Create and present project status reports that provide visibility into the health and activity of programs
• Positively guide and advise teams through program challenges
• Keep the team productive and organized by building consensus, knocking down barriers, and managing to an aggressive, yet realistic schedule
• Anticipate what might fall through the cracks and employ a proactive approach to ensure things run smoothly and productively
• Proactively highlight and resolve risks and issues and clearly communicate those risks to stakeholders
• Conduct program governance and effective change management
• Lead efforts to resolve program issues, escalations, and prioritization conflicts by establishing clear decision points and resolution paths

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Take the first step towards your dream career with Boomi

Essential Requirements

• Bachelor's degree in business, computer science, or related field
• Minimum of 6+ years of technical program management experience, preferably in a matrix and agile environment; SaaS experience is a plus
• Extensive experience developing and executing post-sales service strategies
• PMI, PMP, and ITIL certifications are a plus
• Adept at effective stakeholder, risk, and communication management
• Working knowledge of JIRA/Confluence, Google Apps, and MS Office

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Desirable Skills & Experience

• Strong interpersonal skills and an outcome-based approach to collaboration
• Highly comfortable in facilitating the healthy debate of ideas
• Lead by example and manage cross-functional programs through a positive, fact-based approach
• Solve complex problems with tenacity and collaboration
• Proficiency in adapting to change and ability to manage multiple projects concurrently
• Ability to establish credibility and rapport with senior executives, technical and nontechnical team members alike
• A service-oriented mindset who "Thinks Customer"

Job Summary:

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As a Boomi Product Support Engineer, you are an enthusiastic troubleshooter with a passion for helping customers in a fast-paced, collaborative environment. You’re able to quickly understand customer challenges, identify the root cause, and find creative solutions to technical problems. A skilled communicator, you’re able to clearly share your knowledge and recommendations to a wide audience including those with technical and non-technical backgrounds. You are committed to delivering excellence to our customers, our company, and our colleagues.

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You’ll be a valued member of the Boomi Global Customer Support team, empowering our customers to optimize the Boomi platform to achieve their business outcomes. Our global team provides around-the-clock support to our customers to ensure their success with the Boomi platform.

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What you’ll do:

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• Provide exceptional engagement for our customer’s initial contact with the Global Customer Support team
• Engage with customers through virtual meetings, chat, and email to manage their expectations, set priorities and resolve technical issues related to our products, including configuration and networking
• Acknowledge customer’s concerns, empathizing and analyzing the information they’ve provided, and asking questions that refine your initial analysis
• Utilize technical knowledge to ensure timely, accurate solutions, and determine when deeper technical investigation and collaboration is necessary
• Collaborate with Product and Engineering teams providing customer feedback to help identify new features and functions.

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*Work hours: 1:30am - 10:30am IST / 4pm - 12am ET (Monday - Friday); hours flexibility; Hyderabad/hybrid

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The experience you bring:

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• 3-4 years work experience with 1-2 years customer facing experience
• Ability to explain technical details to both technical and non-technical audiences
• Basic knowledge of programming and scripting languages, such as Java, React, Groovy, Java Script
• Basic knowledge of Windows and Linux OS
• Basic knowledge of cloud-based software applications (including installation, administration, and troubleshooting)
• Able to show patience, empathy, and compassion
• Passion for problem solving, continuous learning, and staying up to date on new technology and trends

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Bonus points if you have:

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• Advanced knowledge of performance tuning techniques and tools
• Amazon Web Services (AWS), Microsoft Azure, and/or Google Cloud Platform (GCP)
• Understanding of database administration
• Understanding of network fundamentals, including network trace analysis
• API design and development experience
• Thorough understanding of how data is transmitted securely across the network
• Boomi platform certifications and/or knowledge
• NetSuite, Salesforce, Hadoop, Linux system administration
• Knowledge of Postman and OAuth 2.0
• IT Consultant or Software Developer experience

How You'll Make An Impact

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The Sales Development Manager will be instrumental in cultivating a proactive, customer-centric,  Sales Development team with a focus on driving expansion within existing customer accounts. This leader will guide the team to identify growth opportunities within customer accounts, expanding current relationships and generating additional pipeline opportunities for the Enterprise Sales organization. A key aspect of the role will be positioning Boomi's products and services in ways that add value to existing customers' evolving needs. The Sales Development Manager will collaborate closely with Account Managers, Customer Success teams, and Sales Leaders to develop and execute targeted communication designed to increase account penetration, product adoption, and long-term customer value.  

What You'll Do

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• Build and manage a high-performing team of 8-10 Sales Development Representatives.
• Collaborate with Sales and Marketing to develop and execute a sales plan and strategy aimed at generating new pipeline and revenue within the Enterprise Sales segment.
• Participate in the recruitment, hiring, onboarding, and training of new team members.
• Lead the SDR team in creating new pipeline opportunities for Account Management  Sales Teams by partnering with Marketing to design tailored communication campaigns targeting key personas within Boomi’s customer base.
• Facilitate bi-weekly team meetings to review sales and pipeline generation results, discuss strategies, and conduct sales and product training sessions.
• Conduct weekly, goal-oriented coaching sessions to assess the capabilities, motivations, and aspirations of each team member, partnering with them to fully develop their potential and career paths.
• Foster a high-energy culture centered on empowerment, creativity, and fun.

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The Experience You Bring

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• 5+ years of SaaS sales experience in a quota-driven environment.
• 3+ years of management experience.
• Proven ability to coach and mentor sales representatives.
• Strong track record of achieving sales targets.
• Goal-oriented, team player, and self-starter with a high motivation to succeed.
• Excellent written and verbal communication skills.
• Proficient in Google Suite, Salesforce, SalesLoft, ZoomInfo, Sales Navigator, and Power BI.

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Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!  

Compensation

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Boomi is committed to fair and equitable compensation practices. The On Target Earnings (OTE) ranges from $150,000 - $180,000 CAD annually. Final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location.

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How You’ll Make An Impact

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As an API Management Technical Lead, you will be responsible for developing sophisticated systems and software based on the customer’s business goals, needs and general business environment. You will work with product management, other engineering teams, customer success and support on developing cutting edge new product features and enhancements across various areas of Boomi offerings.

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What You Will Do

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• Be a key member and lead an Agile team, collaboratively realizing features through the software development lifecycle processes and test driven development methodologies
• Guide and participate in design, development, unit testing, and deployment of Boomi’s Cloud API Management services including enhancements and/or resolution of any issues that may be reported
• Investigate and resolve complex customer issues
• Work independently with a minimal level of guidance from technical leadership
• Mentor other Boomi engineers, including design collaboration and code reviews
• Research, validate, and recommend application architecture and technology decisions
• Drive organization-wide initiatives across agile development teams
• Work closely with Product Management to perform high-level problem analysis and solution design

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The Experience You Bring

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• Excellent interpersonal and communication skills with the ability to earn trust of the team and lead by example
• Expert level experience with highly scalable, high throughput web applications, API services and backend systems
• Experience in developing software products, including the use of IDE with a solid understanding of object-oriented design concepts and software development lifecycle processes.
• Demonstrated proficiency with following technologies: Java, Eclipse, OSGi, Maven, ReST, SOAP, JUnit 4 and 5, RDBMS, Caching software
• Proficient in understanding micro services and container technologies (Docker, K8S)
• Demonstrated experience in writing multi-threaded clean code in large codebases is required.
• Experience with agile software development processes like Sprint models and collaboration tools, such as JIRA and Confluence.
• Strong understanding of Computer Science fundamentals; Algorithms and Data structures is required.

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Desirable Requirements

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• 15+ years of experience in software development
• 3+ years of experience in technical leadership
• Good understanding of java runtime and internals of Java Virtual Machine
• Familiarity with scripting languages like Python and Eclipse and plugin development is a plus.
• Knowledge/experience in OAuth, JWT, OpenID is a plus.
• Exposure to cloud computing services like AWS, AZURE, GCP and experience in deploying applications
• Familiarity with Devops tools like Harness, Jenkins and other CI/CD tools
• Experience designing well-defined Restful APIs, API documentation tools like openAPI, testing tools like Postman and SOAP UI
• Familiarity with SQL, relational database systems, and ORM tools like Hibernate, Eclipselink, and JPA

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Location

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Conshohocken, PA - Hybrid preferred

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Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!

​

Compensation and Benefits

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Boomi is committed to fair and equitable compensation practices. Base compensation for this position in our corporate headquarters in Conshohocken, PA ranges from $169,000- $212,000. Final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location. An overview of our benefits can be found here. 

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#LI-ES1

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How You’ll Make An Impact

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As a Senior Site Reliability Engineer, you will be responsible for developing sophisticated systems and software based on the customer’s business goals, needs and general business environment. You will work with product management, other engineering teams, customer success and support on developing cutting edge new product features and enhancements across various areas of Boomi offerings.

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What You’ll Do

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• Participate actively in detecting, remediating and reporting on Production incidents, ensuring the SLAs/ SLOs are defined and met.
• Participate in on-call rotation to ensure coverage for planned/unplanned events.
• Engage with other Engineering organizations to implement processes, identify improvements, and drive consistent results.
• Working with your SRE and Engineering counterparts for driving DR exercises, Game days, training and other response readiness efforts.
• Collaborate with Service Engineering organizations to build and automate tooling, implement best practices on Observability and manage the Boomi services in production and consistently achieve our market leading SLA.
• Improving the scalability and reliability of Boomi’s systems in production.
• Automate the provisioning and maintenance of Boomi’s infrastructure.
• Work independently with a minimal level of guidance from technical leadership.
• Mentor other Boomi engineers, including design collaboration and code reviews.

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The Experience You Bring

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• Passionate about SRE, DevOps, Automation and infrastructure platforms. Expert in developing Ansible playbooks and automation for Infrastructure as code using Terraform and Cloud Formation Templates.
• Expert in defining, measuring, and improving Reliability Metrics (SLO/SLI/ Error budgets).
• Strong in implementing observability practices (Monitoring, Logging, Distributed Tracing etc.) preferably using Splunk and New Relic. Experience should not be limited to using the dashboards, but creating them from scratch.
• Experience in conducting and automating DR exercise in AWS cloud thus validating RPOs and RTOs.
• Strong understanding and working experience with AWS components.
• Ability to design and implement API’s for use by internal teams.

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Bonus Points If You Have

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• 5–8 years of related experience in the software engineering industry, with experience supporting large scale software systems in production.
• Certified in Cloud (AWS/Azure/GCP), experience in using services such as computers,  containers and databases.
• Experience in Ansible/Terraform and Python.
• A grasp of Cloud Native concepts, containerization best practices and security awareness in Cloud will be a strong plus.
• Experience in Observability, creating dashboards for SLA/SLI/SLO.

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Location

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Conshohocken, PA - Hybrid

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Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!

​

Compensation and Benefits

​

Boomi is committed to fair and equitable compensation practices. An overview of our benefits can be found here.

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#LI-ES1

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Join us as a Principal Software Engineer on our Software Engineering team in Germany to do the best work of your career and make a profound impact.

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How You'll Make An Impact

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Join the API Control Plane team as a Principal Software Engineer and help shape the future of API Management. In this role, you will lead the design and architecture of sophisticated features, collaborating with product management, engineering teams, customer success, and support to drive Boomi's API Management vision forward. You will focus on creating scalable solutions that streamline API governance, improve security, and manage APIs across hybrid and multi-cloud environments. You will provide technical direction, mentor other engineers and ensure that our platform realizes the full potential of our customers' APIs for their business goals and requirements.

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This is a hybrid position located in Darmstadt, Hesse*

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What You'll Do

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• Be a key member of an Agile team, collaboratively realizing features through the software development lifecycle
• Guide and participate in the design, development, unit testing, and deployment of Boomi products and services including enhancements and/or resolution of any issues that may be reported
• Investigate and resolve complex customer issues
• Design moderate to complex features with little or no guidance from technical leadership
• Work independently with a minimal level of guidance from technical leadership
• Mentor other Boomi engineers, including design collaboration and code reviews
• Research, validate, and recommend technology decisions for new features

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Take the first step towards your dream career with Boomi

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The Experience You Bring

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• 8+ years of experience in software development
• Ability to learn new tools, languages, and operating systems with some training and on-the-job experience
• Experience in software development, including the use of some IDE with a solid understanding of object-oriented design concepts for delivering and maintaining a software product
• Experience with Java/Kotlin, source control systems, continuous integration tools
• Experience with agile collaboration tools, such as JIRA and Confluence
• Experience with Web Services technologies including REST, GraphQL
• English language skills

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Bonus Points If You Have

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• Experience using Linux/Unix environments
• Experience designing well-defined Restful APIs, API documentation tools like open API, testing tools like Postman and SOAP UI
• Experience using DevOps tools like Jenkins/Harness or  other CI/CD tools
• Familiarity with highly scalable, high throughput web applications and backend systems
• Familiarity using AWS technologies such as Cloudformation, S3, ECS, EKS, and EC2
• Familiarity with SQL, relational database systems, and ORM tools like Hibernate
• German language is beneficial as it is often spoken in the office!

Join us as a Senior Software Engineer on our Software Engineering team in Germany to do the best work of your career and make a profound impact.

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How You'll Make An Impact

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Join the API Control Plane team as a Senior Software Engineer and help shape the future of API Management. In this role, you will work closely with product management, other engineering teams, customer success, and support to develop cutting-edge features and enhancements across Boomi’s API Management offerings. You will focus on building solutions that streamline API governance, improve security, and provide a consistent user experience while managing APIs across hybrid and multi-cloud environments. Your contributions will ensure that our platform unlocks the full potential of the customer’s APIs for their business goals and needs.

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*This is a hybrid position located in Darmstadt, Hesse*

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What You'll Do

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• Be a key member of an Agile team, collaboratively realizing features through the software development lifecycle
• Participate in the design, development, unit testing, and deployment of Boomi products and services including enhancements and/or resolution of any issues that may be reported
• Investigate and resolve complex customer issues
• Design simple to moderately complex features with little or no guidance from technical leadership
• Work independently with a minimal level of guidance from technical leadership
• Mentor other Boomi engineers, including design collaboration and code reviews

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Take the first step towards your dream career with Boomi

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The Experience You Bring

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• 4+ years of experience in software development
• Ability to learn new tools, languages, and operating systems with some training and on-the-job experience
• Experience in software development, including the use of some IDE with a solid understanding of object-oriented design concepts for delivering and maintaining a software product
• Experience with Java / Kotlin / Springboot, source control systems, continuous integration tools
• Experience with agile collaboration tools, such as JIRA and Confluence
• Experience with Web Services technologies including REST, GraphQL
• English language skills

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Bonus Points If You Have

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• Experience using Linux/Unix environments
• Experience designing well-defined Restful APIs, API documentation tools like open API, testing tools like Postman and SOAP UI
• Experience using DevOps tools like Jenkins/Harness or other CI/CD tools
• Familiarity with highly scalable, high throughput web applications and backend systems
• Familiarity using AWS technologies such as Cloudformation, S3, ECS, EKS, and EC2
• Familiarity with SQL, relational database systems, and ORM tools like Hibernate
• German is spoken in the office so it's beneficial!

How You'll Make An ImpactAs a Mid-Market Account Manager, you will be responsible for expanding a set of existing customer accounts in the Mid-Market segment, Boomi’s high-volume, high-velocity segment. You will work with customers in complex business environments to devise new and innovative solutions to address their business processes and data management challenges.

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What You'll Do

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• Act as a trusted business advisor to C-level business audiences as you use your in-depth knowledge of Boomi technology, products, and services to help customers formulate strategy and direction
• Utilize strategic probing to identify, evaluate, design, and propose business solutions
• Design appropriate post-sale implementation plans
• Collaborate effectively with other parties involved in the accounts: renewals, customer success, professional services and partners
• Analyze multiple market factors to both anticipate and identify customer problems/needs and recommends appropriate solution
• Engage cross-functional resources in order to achieve goals and meet customer needs
• Develop and implement account plans that drive the attainment of critical business objectives
• Earn prospective customer’s confidence by demonstrating expertise, professionalism, and reliability throughout sales engagement

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The Experience You Bring

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• Bachelor’s degree or equivalent experience
• 5+ years experience in complex relationship selling
• MEDDPICC sales methodology experience preferred
• Accurately forecast future sales
• Execute on pipeline and bookings growth strategies
• Track & report on critical sales and account metrics

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Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!

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Compensation

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Boomi is committed to fair and equitable compensation practices. The On Target Earnings (OTE) ranges from $160,000- $200,000 CAD annually (inclusive of commission). Final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location.

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Join us as aSoftware Quality Principal Engineeron our Software Engineering team in Germany to do the best work of your career and make a profound impact.

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How You'll Make An Impact

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Join the API Control Plane team as a Software Quality Principal Engineer and help shape the future of API Management. The API Control Plane streamlines API governance, improves security, and provides a consistent user experience while managing APIs across hybrid and multi-cloud environments. In this role, you will work closely with product management, other engineering teams, customer success, and support to develop cutting-edge features and enhancements across Boomi’s API Management offerings. You will be instrumental in driving the quality of our solutions, contributing to both manual and automated testing to ensure the stability of the software. Your expertise in identifying edge cases, advocating for automation and solving complex customer problems will ensure that our platform realizes the full potential of our customers' APIs for their business goals and requirements.

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*This is a hybrid position located in Darmstadt, Hesse*

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What You'll Do

​

• Be a key member of an Agile team, collaboratively realizing features through the software development lifecycle
• Guide and participate in the design, development testing, and deployment of Boomi products and services including enhancements and/or resolution of any issues that may be reported
• Investigate and resolve complex customer issues
• Work independently with a minimal level of guidance from technical leadership
• Gather information to help formulate acceptance criteria, be a user advocate, and be comfortable challenging and discussing the intent of stories to surface edge cases and improve outcomes
• Contribute to manual and automated testing suites to ensure future software stability and be an advocate for automation first

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Take the first step towards your dream career with Boomi

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The Experience You Bring

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• 8+ years experience in software quality assurance and testing
• ​Ability to learn new tools, languages, and operating systems with some training and on-the-job experience
• Experience in web application testing using frameworks such as Selenium WebDriver, Playwright
• Experience with API / backend testing and automation
• Experience with Java, source control systems, continuous integration tools
• Experience with agile collaboration tools, such as JIRA and Confluence
• Experience with Web Services technologies including REST and GraphQL
• English language skills

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Bonus Points If You Have

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• Understanding of Application Integration
• Experience using Linux/Unix environments
• Familiarity with cloud technologies (e.g. AWS)
• Familiarity with containerization such as EKS, and infrastructure as code such as Cloudformation and Terraform
• Experience working in the SaaS domain
• German language is beneficial as it is spoken in the office!

How You'll Make An Impact (Working Location - Bangalore)

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As a Senior Software Engineer, you will be responsible for developing sophisticated systems and software based on the customer’s business goals, needs and general business environment. You will work with product management, other engineering teams, customer success and support on developing cutting edge new product features and enhancements across various areas of Boomi offerings.

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This role is within the Advanced Support Engineering team which is uniquely positioned with responsibilities in both customer support as well as in software development. The team is responsible for Tier 3 customer support cases. As part of this role, you will investigate the most challenging customer issues, perform deep investigation into the product code base to identify root cause and assist with resolution of issues.

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The Advanced Support Engineering team develops software changes across all Boomi products with a focus on improving the supportability of the products. You will also develop tools for direct delivery to customers in order to assist with their usage of the products.

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The Advanced Support Engineer must demonstrate skills and interest in both software development as well as customer issue resolution.

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What You Will Do

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• Be a key part of the full product development lifecycle of software applications offered by Boomi
• Investigate and resolve complex customer issues; maintain high customer satisfaction
• Work independently with a moderate level of guidance from engineering management
• Work comfortably within a high pressure environment
• Design, implement and unit test changes to Boomi products including enhancements, defect fixes and/or configuration adjustments
• Recommend best practices and techniques to customers

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• Research, validate and recommend key solutions

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• Mentor other Boomi engineers, including design collaboration and code reviews
• Be an active member of an Agile team, collaboratively realizing features through continuous development, test and delivery

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The Experience You Bring

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• Bachelor’s or Master’s degree in Engineering or Computer Science
• 7+ years of commercial experience in software development using the Java programming language including the use of some IDE with a solid understanding of object oriented design concepts for delivering and maintaining a software product
• Experience in designing and implementing highly scalable, high throughput web applications and backend systems
• Technical understanding of SQL, Hibernate, XML and JSON
• Knowledge of SOA concepts
• Technical understanding of Web Services technologies including REST, SOAP and WSDL is required
• Exposure to mature development processes including use of source code control systems like Git
• Demonstrated comfort with videoconferencing systems such as Zoom and Microsoft Teams
• Strong reading, writing and oral communication skills
• Experience working with AI to automate work efforts and research knowledge

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Bonus Points If You Have:

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• Knowledge of front end technologies, especially Javascript; GWT is a plus
• Knowledge of Agile development methodology
• Knowledge of Linux/Unix environments
• Work experience within an enterprise software or web company is important
• Experience with training an AI/ML model

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#LI-NR1

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How You'll Make An Impact ( Work Location- Hyderabad)

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As a Senior Software Engineer, you will be responsible for developing sophisticated systems and software based on the customer’s business goals, needs and general business environment. You will work with product management, other engineering teams, customer success and support on developing cutting edge new product features and enhancements across various areas of Boomi offerings.

​

​

This role is within the Advanced Support Engineering team which is uniquely positioned with responsibilities in both customer support as well as in software development. The team is responsible for Tier 3 customer support cases. As part of this role, you will investigate the most challenging customer issues, perform deep investigation into the product code base to identify root cause and assist with resolution of issues.

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The Advanced Support Engineering team develops software changes across all Boomi products with a focus on improving the supportability of the products. You will also develop tools for direct delivery to customers in order to assist with their usage of the products.

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The Advanced Support Engineer must demonstrate skills and interest in both software development as well as customer issue resolution.

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What You Will Do

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• Be a key part of the full product development lifecycle of software applications offered by Boomi
• Investigate and resolve complex customer issues; maintain high customer satisfaction
• Work independently with a moderate level of guidance from engineering management
• Work comfortably within a high pressure environment
• Design, implement and unit test changes to Boomi products including enhancements, defect fixes and/or configuration adjustments
• Recommend best practices and techniques to customers

​

• Research, validate and recommend key solutions

​

• Mentor other Boomi engineers, including design collaboration and code reviews
• Be an active member of an Agile team, collaboratively realizing features through continuous development, test and delivery

​

​

The Experience You Bring

​

• Bachelor’s or Master’s degree in Engineering or Computer Science
• 10+ years of commercial experience in software development using the Java programming language including the use of some IDE with a solid understanding of object oriented design concepts for delivering and maintaining a software product
• Experience in designing and implementing highly scalable, high throughput web applications and backend systems
• Technical understanding of SQL, Hibernate, XML and JSON
• Knowledge of SOA concepts
• Technical understanding of Web Services technologies including REST, SOAP and WSDL is required
• Exposure to mature development processes including use of source code control systems like Git
• Demonstrated comfort with videoconferencing systems such as Zoom and Microsoft Teams
• Strong reading, writing and oral communication skills
• Experience working with AI to automate work efforts and research knowledge

​

​

Bonus Points If You Have:

​

• Knowledge of front end technologies, especially Javascript; GWT is a plus
• Knowledge of Agile development methodology
• Knowledge of Linux/Unix environments
• Work experience within an enterprise software or web company is important
• Experience with training an AI/ML model

​

#LI-NR1

​

Senior Software Engineer  

The Software Engineering team delivers next-generation application enhancements and new products for a changing world. Working at the cutting edge, we design and develop software for platforms, peripherals, applications and diagnostics — all with the most advanced technologies, tools, software engineering methodologies and the collaboration of internal and external partners.  

Join us as a Senior Software Engineer on our Engineering Development team in [Location] to do the best work of your career and make a profound social impact.  

What you’ll achieve  

As a Senior Software Engineer, you will be responsible for developing sophisticated systems and software basis the customer’s business goals, needs and general business environment creating software solutions.  

You will:  

• Contribute to the design and architecture of new or re-engineered software/storage environments  

• Prepare written software/storage specifications for sophisticated products from architectural diagrams and documents  

• Build and review design, functional, technical and/or user documentation, as needed  

• Develop, review and implement test strategies for software products and systems  

Take the first step towards your dream career  

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:  

Essential Requirements  

• Validated knowledge of programming languages; operating systems; firmware; BIOS; device drivers; databases; system, network, operating system, and application administration; embedded software/firmware; tools and utilities  

• Ability to code/debug more sophisticated programs using either written or verbal design specifications  

• Capacity to achieve proficiency of new tools, languages and operating systems with training and on-the-job experience  

• 5–8 years of related experience  

Desirable Requirements  

• Bachelor’s degree  

Boomi is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Boomi are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Boomi will not tolerate discrimination or harassment based on any of these characteristics. Boomi encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.

​

#LI- NR1

​

As a Boomi Software Support Engineer, you are an enthusiastic troubleshooter with a passion for helping customers in a fast-paced, collaborative environment. You’re able to quickly understand customer challenges, identify the root cause, and find creative solutions to technical problems. A skilled communicator, you’re able to clearly share your knowledge and recommendations to a wide audience including those with technical and non-technical backgrounds. You are committed to delivering excellence to our customers, our company, and our colleagues.  

You're a valued member of the Boomi Global Customer Support team, empowering our customers to optimize the Boomi platform to achieve their business outcomes. Our global team provides around-the-clock support to our customers to ensure their success with the Boomi platform.What you’ll do:* Provide exceptional engagement for our customer’s initial contact with the Global Customer Support team

• Engage with customers through virtual meetings, chat, and email to manage their expectations, set priorities and resolve technical issues related to our products, including configuration and networking
• Acknowledge customer’s concerns, empathizing and analyzing the information they’ve provided, and asking questions that refine your initial analysis
• Utilize technical knowledge to ensure timely, accurate solutions, and determine when deeper technical investigation and collaboration is necessary
• Collaborate with Product and Engineering teams providing customer feedback to help identify new features and functions.

​

*Work hours:  11AM - 8PM ET (8:30 PM - 5:30 AM IST)  **(Monday - Friday); on-call rotations; hours flexibility; remote  

The experience you bring:* 1-2 years customer facing experience**

• Ability to explain technical details to both technical and non-technical audiences
• Basic knowledge of programming and scripting languages, such as Java, React, Groovy, Java Script
• Basic knowledge of Windows and Linux OS
• Basic knowledge of cloud-based software applications, (including installation, administration, and troubleshooting)
• Able to show patience, empathy, and compassion
• Passion for problem solving, continuous learning, and staying up to date on new technology and trends
• Ability to work an on-call rotation

​

Bonus points if you have:* Boomi platform certifications and/or knowledge

• Windows and Linux OS experience
• Cloud-based software application experience, including installation, administration, and troubleshooting
• Ability to analyze error logs for Java programs, Windows OS, Linux OS
• Ability to read, write, and interpret multiple programming and scripting languages, such as Java, React, Groovy, Java Script
• Advanced knowledge of performance tuning techniques and tools
• Amazon Web Services (AWS), Microsoft Azure, and/or Google Cloud Platform (GCP)
• Understanding of database administration
• Understanding of network fundamentals, including network trace analysis
• API design and development experience
• Thorough understanding of how data is transmitted securely across the network
• NetSuite, Salesforce, Hadoop, Linux system administration
• Knowledge of Postman and OAuth 2.0
• IT Consultant or Software Developer experience

Join us as a Software Sr. Engineer on our Software Engineering team in Pune to do the best work of your career and make a profound social impact.

​

About us

​

Boomi’s Cloud API Management, the pioneer in the API management space, was born out of key business needs in the market to enable faster app development and partner growth, provide better, secure API performance, and deliver data-powered insights. We help customers launch their API programs quickly to get new products and services to market faster and connect with business partners more easily to foster innovation and expand routes to market. We can also deliver successful API performance with integrated security, and ensure that analytics and a performance dashboard help users understand what works, what doesn’t, and how to improve governance for the API program.

​

​

What you’ll achieve

-------------------

​

As a Software Sr. Engineer, you will be responsible for developing sophisticated systems and software based on the customer’s business goals, needs and general business environment. You will work with product management, other engineering teams, customer success and support on developing cutting edge new product features and enhancements across various areas of Boomi offerings.

​

You will:

​

• Be a member of an Agile team, collaboratively realizing features through the software development lifecycle processes
• Participate in design, development, unit testing, and deployment of Boomi’s Cloud API Management services including enhancements and/or resolution of any issues that may be reported
• Investigate and resolve complex customer issues
• Work independently with a minimal level of guidance from technical leadership
• Research, validate, and recommend technology decisions for new features

​

​

Take the first step towards your dream career with Boomi

--------------------------------------------------------

​

Essential Requirements

----------------------

​

• Experience in developing software products, including the use of IDE with a solid understanding of object-oriented design concepts, software development lifecycle processes and test driven development methodologies.
• Demonstrated proficiency with following technologies: Java, Eclipse, OSGi, Maven, ReST, SOAP, JUnit 4 and 5, RDBMS, Caching software
• Proficient in understanding micro services and container technologies (Docker, K8S)
• Demonstrated experience in writing multi-threaded clean code in large codebases is required.
• Experience with agile software development processes like Sprint models and collaboration tools, such as JIRA and Confluence.
• Strong understanding of Computer Science fundamentals; Algorithms and Data structures is required.

​

Desirable Requirements 

​

• 5+ years of experience in software development
• Good understanding of java runtime and internals of Java Virtual Machine
• Familiarity with scripting languages like Python and Eclipse and plugin development is a plus.
• Knowledge/experience in OAuth, JWT, OpenID is a plus.
• Exposure to cloud computing services like AWS, AZURE, GCP and experience in deploying applications
• Familiarity with Devops tools like Harness, Jenkins and other CI/CD tools
• Experience designing well-defined Restful APIs, API documentation tools like openAPI, testing tools like Postman and SOAP UI
• Familiarity with SQL, relational database systems, and ORM tools like Hibernate, Eclipselink, and JPA

How You'll Make An Impact (Working Location - Hyderabad)

​

​

As a Software Principal Engineer, you will be responsible for developing sophisticated systems and software based on the customer’s business goals, needs and general business environment. You will work with product management, other engineering teams, customer success and support on developing cutting edge new product features and enhancements across various areas of Boomi offerings.

​

​

This role is within the Advanced Support Engineering team which is uniquely positioned with responsibilities in both customer support as well as in software development. The team is responsible for Tier 3 customer support cases. As part of this role, you will investigate the most challenging customer issues, perform deep investigation into the product code base to identify root cause and assist with resolution of issues.

​

​

The Advanced Support Engineering team develops software changes across all Boomi products with a focus on improving the supportability of the products. You will also develop tools for direct delivery to customers in order to assist with their usage of the products.

​

​

The Advanced Support Engineer must demonstrate skills and interest in both software development as well as customer issue resolution.

​

​

What You Will Do

​

• Be a key part of the full product development lifecycle of software applications offered by Boomi
• Investigate and resolve complex customer issues; maintain high customer satisfaction
• Work independently with a moderate level of guidance from engineering management
• Work comfortably within a high pressure environment
• Design, implement and unit test changes to Boomi products including enhancements, defect fixes and/or configuration adjustments
• Recommend best practices and techniques to customers

​

• Research, validate and recommend key solutions

​

• Mentor other Boomi engineers, including design collaboration and code reviews
• Be an active member of an Agile team, collaboratively realizing features through continuous development, test and delivery

​

​

The Experience You Bring

​

• Bachelor’s or Master’s degree in Engineering or Computer Science
• 10+ years of commercial experience in software development using the Java programming language including the use of some IDE with a solid understanding of object oriented design concepts for delivering and maintaining a software product
• Experience in designing and implementing highly scalable, high throughput web applications and backend systems
• Technical understanding of SQL, Hibernate, XML and JSON
• Knowledge of SOA concepts
• Technical understanding of Web Services technologies including REST, SOAP and WSDL is required
• Exposure to mature development processes including use of source code control systems like Git
• Demonstrated comfort with videoconferencing systems such as Zoom and Microsoft Teams
• Strong reading, writing and oral communication skills
• Experience working with AI to automate work efforts and research knowledge

​

​

Bonus Points If You Have:

​

• Knowledge of front end technologies, especially Javascript; GWT is a plus
• Knowledge of Agile development methodology
• Knowledge of Linux/Unix environments
• Work experience within an enterprise software or web company is important
• Experience with training an AI/ML model

Job Summary:

​

As a Boomi Product Support Engineer, you are an enthusiastic troubleshooter with a passion for helping customers in a fast-paced, collaborative environment. You’re able to quickly understand customer challenges, identify the root cause, and find creative solutions to technical problems. A skilled communicator, you’re able to clearly share your knowledge and recommendations to a wide audience including those with technical and non-technical backgrounds. You are committed to delivering excellence to our customers, our company, and our colleagues.

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

​

You're a valued member of the Boomi Global Customer Support team, empowering our customers to optimize the Boomi platform to achieve their business outcomes. Our global team provides around-the-clock support to our customers to ensure their success with the Boomi platform.

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

​

What you’ll do:

​

• Provide exceptional engagement for our customer’s initial contact with the Global Customer Support team

-------------------------------------------------------------------------------------------------------

• Engage with customers through virtual meetings, chat, and email to manage their expectations, set priorities and resolve technical issues related to our products, including configuration and networking

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

• Acknowledge customer’s concerns, empathizing and analyzing the information they’ve provided, and asking questions that refine your initial analysis

---------------------------------------------------------------------------------------------------------------------------------------------------

• Utilize technical knowledge to ensure timely, accurate solutions, and determine when deeper technical investigation and collaboration is necessary

--------------------------------------------------------------------------------------------------------------------------------------------------

• Collaborate with Product and Engineering teams providing customer feedback to help identify new features and functions.

-----------------------------------------------------------------------------------------------------------------------

​

*Work hours: 9:30am - 6:30pm IST (Monday - Friday); hours flexibility; Hyderabad/hybrid

------------------------------------------------------------------------------------------

​

The experience you bring:

​

• 3-4 years work experience with 1-2 years customer facing experience

---------------------------------------------------------------------

• Ability to explain technical details to both technical and non-technical audiences

-----------------------------------------------------------------------------------

• Basic knowledge of programming and scripting languages, such as Java, React, Groovy, Java Script

------------------------------------------------------------------------------------------------

• Basic knowledge of Windows and Linux OS

---------------------------------------

• Basic knowledge of cloud-based software applications, (including installation, administration, and troubleshooting)

--------------------------------------------------------------------------------------------------------------------

• Able to show patience, empathy, and compassion

----------------------------------------------

• Passion for problem-solving, continuous learning, and staying up to date on new technology and trends

------------------------------------------------------------------------------------------------------

• Ability to work an on-call rotation

------------------------------------

​

Bonus points if you have:

​

• Boomi platform certifications and/or knowledge

----------------------------------------------

• Windows and Linux OS experience

-------------------------------

• Cloud-based software application experience, including installation, administration, and troubleshooting

---------------------------------------------------------------------------------------------------------

• Ability to analyze error logs for Java programs, Windows OS, Linux OS

---------------------------------------------------------------------

• Ability to read, write, and interpret multiple programming and scripting languages, such as Java, React, Groovy, Java Script

----------------------------------------------------------------------------------------------------------------------------

• Advanced knowledge of performance tuning techniques and tools

-------------------------------------------------------------

• Amazon Web Services (AWS), Microsoft Azure, and/or Google Cloud Platform (GCP)

------------------------------------------------------------------------------

• Understanding of database administration

----------------------------------------

• Understanding of network fundamentals, including network trace analysis

-----------------------------------------------------------------------

• API design and development experience

-------------------------------------

• Thorough understanding of how data is transmitted securely across the network

-----------------------------------------------------------------------------

• NetSuite, Salesforce, Hadoop, Linux system administration

---------------------------------------------------------

• Knowledge of Postman and OAuth 2.0

-----------------------------------

• IT Consultant or Software Developer experience

----------------------------------------------

The Senior Client Experience Manager (SCXM) works with Movable Ink clients to ensure success using our platform and helps world class brands achieve measurable ROI lifts with Intelligent creative. As a SCXM at Movable Ink you will operate strategically and with a level of autonomy while working with a variety of world class brands across many verticals and use a technology that truly works, alongside a stellar product and solutions team. Not to mention, you will get to do all of this while working alongside the most talented CX org in a collaborative environment that invests in its talent and culture.

​

Responsibilities: 

​

• You will be the day to day point of contact for a book of business, communicating and collaborating through campaigns and projects, and holding regularly scheduled calls with clients, when applicable, with a healthy level of autonomy
• Act as the internal point of contact for updates on account health and escalating churn risks as needed
• Collaborate positively with the Sales team to identify and foster up-sell and cross-sell opportunities within existing client-base
• Act as an internal project manager for custom, technical solutions for your clients, partnering closely with solutions developers, engineers, architects and product owners
• Independently lead interactive brainstorming sessions to find new and innovative ways to use our technology; conceive, develop, and execute client-specific email marketing strategies
• Posses a comprehensive understanding of client's business, program goals and objectives; drive strategic use cases to ensure Movable Ink’s software drives measurable and scalable value
• Instill testing best practices to prove ROI value of Movable Ink
• Maintain a best in class retention rate and realize growth within your covered book of business
• Train and/or mentor other team members, as needed
• Build a strong MI Regional portfolio presence and personal brand to earn trust and deepen relationships across the DACH region
• Ability to travel 20-40%

​

Qualifications:

​

• 3+ years of Account Management, Client Services or Digital Marketing Experience
• Experience building relationships to grow business. Clients think of you as a “partner,” not just a vendor
• Domain knowledge of two or more of the following: SaaS, mobile, ESPs, APIs, marketing automation, marketing analytics or programming
• Familiarity with HTML and CSS
• Proven knowledge of key digital marketing metrics and strategies that can increase engagement (web, display, mobile, email, etc.)
• Experience presenting and influencing client audiences that are Director-level and above with demonstrated ability to renew relationships for consecutive years
• Fluent in German and English

The Associate Director of Strategy will be charged with driving quantifiable, measurable and winning strategies for applications of Movable Ink software. The focus of the role will be to drive adoption of our AI Decisioning suite, while being able to support customers leveraging our Content Generation solution, with a goal of solving C level problems with Movable Ink technology. This is an exciting opportunity to influence some of the world's largest brands and most sophisticated marketers on innovative programs. The AD of Retail will join an existing team of Directors and Associate Directors that support accounts in the US, ANZ, EMEA, and APAC, and will predominantly focus on our EMEA region. The AD will play a critical role in our go to market strategy and engagement models, as well as the development of our AI solutions.

​

​

Responsibilities:

​

• Closely align themselves with the Client Experience teams on strategic accounts to understand their email programs, goals, and how they are leveraging AI-driven personalization techniques
• For 3-4 brands each quarter, collaborate with the Client Experience, Solutions Architecture, and the Sales team to devise integrated strategies that sell in the vision of our AI-driven personalization, leveraging reporting and data to showcase short term impact and long term opportunity
• Support MI growth and churn prevention objectives by devising strategic roadmaps for leveraging our Content Generation solutions.
• Devise and manage test plans to measure the incremental impact of the strategies.
• Own end-to-end reporting of the impact of recommendations and AI personalization.
• Develop and own close relationships to senior clients (VP and above)
• Partner closely with sales and marketing on managing and hosting client events and presenting at internal as well as external conferences
• Align closely with PR to develop thought leadership
• Act as a subject matter expert on all topics related to email marketing trends, best practices, retail trends, and AI driven personalization
• Author original research and vertical specific content on a monthly basis to support broader CX Account Team to then present at industry events, QBRs, internal education events
• Act as a representative of clients on the pioneering edge of our AI decisioning tool, leveraging your client side expertise to address key questions

​

Requirements:

​

• 7+ years digital industry experience at a large retailer - specifically email marketing / CRM, and mobile marketing a plus
• Experience navigating large public companies from the outside, and the tenacity and resourcefulness to overcome challenges, roadblocks and distractions to stay focussed on successful delivery
• Deep strategy experience within Retail, able to identify quantifiable trends across campaigns
• Ability to influence enterprise tech investments based on near term and long term business cases
• Proven ability to project manage and leverage strong organizational skills
• Manages multiple deadlines and deliverables, as well as the ability to solve blockers or delays and escalate accordingly
• Experience with complex AI personalization is a plus

Account Executives at Movable Ink take a consultative approach to selling digital transformation personalisation solutions to innovative senior executives across retail, financial services, travel, hospitality, telecom, media, and entertainment. You will have an opportunity to develop custom and creative enterprise solutions that leverage the power of Movable Ink's visual experience platform to combat the challenges faced by Fortune 1000 marketing leaders now and in the next decade. Senior Account Executives will receive extensive training on the MEDDIC (Metrics, Economic buyer, Decision criteria, Decision process, Identify pain, and Champion) framework for enterprise solution selling, develop and manage senior executive relationships, and be a part of the fastest-growing personalisation software company in the world.

​

Responsibilities:

​

• Penetrate assigned accounts which includes new business, renewal, cross-sell and upsell; build and close a strong pipeline of opportunities
• Consult on personalised marketing best practices across various marketing channels, leveraging Movable Ink's strategies and playbooks for each channel and each vertical
• Work collaboratively with Movable Ink’s Client Experience, Partner Sales, and Solutions Consulting teams to ensure successful sales outcomes leading to happy clients
• Build long-term, strategic plans in collaboration with internal business partners to maximise clients' success with the Movable Ink platform while maximising revenue for Movable Ink; understand C-level initiatives at strategic clients and how Movable Ink's solutions map to those objectives
• Forecast pipeline accurately, including expected close date, projected deal size, and projected deal probability
• Drive value through meetings and quarterly business reviews

​

Qualifications:

​

• 2+ years of successful experience selling Mid-Market marketing solutions to CEOs, CMOs, VPs and Directors of Marketing
• Technical aptitude and/or background in technology
• Proven track record of closing Strategic and solution-oriented deals
• A consultative sales style, strong experience selling solutions and the ability to thrive in a fast-paced environment
• Experience with strategic deal design
• Experience introducing new products to market
• Proven ability to sell collaboratively with multiple internal stakeholders and teams
• Knowledge of Movable Ink and/or Email Marketing is a plus

The Global Payroll Manager will lead the global payroll team, manage payroll processes across diverse geographic regions, and ensure compliance with country-specific regulations. The role will require collaboration with HR, Finance, and external vendors and an eye for process optimization and best practices.

​

Your Role:

​

• Oversee global payroll operations across all regions, ensuring timely, accurate payroll processing.
• Manage and review payroll calculations, tax deductions, benefits, and other withholdings, ensuring accuracy and compliance with all country-specific regulations.
• Manage and review payroll accounting and close tasks: monthly accrue. Balance sheet reconciliations
• Stay current with local, state, and international payroll laws and regulations; ensure payroll processes meet all legal standards.
• Manage payroll audits, both internal and external, to ensure compliance and improve processes.
• Ensure appropriate payroll records are maintained in compliance with statutory requirements.
• Identify and implement improvements in payroll processes and systems to increase efficiency and accuracy.
• Evaluate and implement payroll software or other technology solutions to streamline operations.
• Develop and maintain payroll policies and procedures documentation, ensuring consistency across all regions.
• Manage relationships with third-party payroll providers to ensure cost-effective, high-quality service.
• Assist HR in selecting and implementing a global HRIS system.

​

Your Experience:

​

• Bachelor’s degree in finance, Accounting, Business Administration, or related field.
• 10+ years in payroll management, with at least 5 years in a global payroll capacity.
• Proficiency in payroll systems (e.g., Rippling, ADP, Workday), advanced knowledge of Microsoft Excel, and familiarity with HRIS and financial software.
• Solid understanding of multi-country payroll compliance, including tax, social security, and labor law requirements.
• Strong analytical and problem-solving skills and a keen eye for detail.
• Excellent written and verbal communication skills; ability to explain complex payroll issues to a diverse audience
• Demonstrated experience in managing and developing teams across multiple locations.

​

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $125,000-$150,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

​