Director, Compliance
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We’re Spark, a mission-driven company helping independent Medicare brokers build the insurance business of their dreams. The vast majority of beneficiaries select benefits with the help of an independent broker, but technology and support for brokers is woefully antiquated. We provide workflows and services to help brokers achieve transformative growth.
Job Description
Summary
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Spark is hiring a Director of Compliance to lead and evolve our compliance organization as we scale. This is a rare opportunity to define what best-in-class compliance looks like in Medicare distribution, an industry growing rapidly in both scale and regulatory complexity. You’ll define how we respond to serious escalations, design systems that reduce risk at scale, and serve as a thought partner to carriers and leadership alike.
You’ll report directly to Spark’s Co-Founder and COO while collaborating closely with the broader leadership team. We’re seeking a candidate with deep regulatory expertise—whether in Medicare or another highly complex environment—who is eager to apply their knowledge in a fast-growing startup and help shape its future.
Key Responsibilities
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- Own the strategic vision and roadmap for compliance at Spark
- Proactively ensure our partners have the education, tools, and support they need to meet Spark’s compliance standards
- Manage Spark’s overall approach to escalations and allegations from triage through resolution and documentation
- Represent Spark to carriers and regulators, ensuring we meet our compliance commitments while earning their trust
- Design and implement scalable policies, workflows, and training that reduce compliance risk across our brokers and agency partners
- Partner across Legal, People, IT, and Success to ensure Spark stays ahead of emerging risks and regulatory expectations
- Build the structure, tools, and team needed to support Spark’s next stage of growth
- Monitor regulatory and Medicare-specific changes, guiding Spark’s response and sharing insights with both internal and external stakeholders
Skills Knowledge and Expertise
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- Extensive experience in compliance roles within regulated industries, including corporate and/or Medicare compliance
- Proven track record of taking ownership of building systems, policies, and documentation in dynamic or fast-changing environments
- Experience managing escalations and investigations with sound judgment, empathy, and consistency
- Prior experience leading compliance teams or managing direct reports in a high-accountability, fast-paced environment
- Excellent communicator with deep experience collaborating cross-functionally
- Comfortable building from ambiguity and scaling structure alongside a fast-moving business
- Familiarity with Medicare compliance is a strong plus, but not required; must be excited to learn and engage with the space deeply
Compensation
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Summary
Spark is hiring a Director of Compliance to lead and evolve our compliance organization as we scale. This is a rare opportunity to define what best-in-class compliance looks like in Medicare distribution, an industry growing rapidly in both scale and regulatory complexity. You’ll define how we respond to serious escalations, design systems that reduce risk at scale, and serve as a thought partner to carriers and leadership alike.
You’ll report directly to Spark’s Co-Founder and COO while collaborating closely with the broader leadership team. We’re seeking a candidate with deep regulatory expertise—whether in Medicare or another highly complex environment—who is eager to apply their knowledge in a fast-growing startup and help shape its future.
Key Responsibilities
- Own the strategic vision and roadmap for compliance at Spark
- Proactively ensure our partners have the education, tools, and support they need to meet Spark’s compliance standards
- Manage Spark’s overall approach to escalations and allegations from triage through resolution and documentation
- Represent Spark to carriers and regulators, ensuring we meet our compliance commitments while earning their trust
- Design and implement scalable policies, workflows, and training that reduce compliance risk across our brokers and agency partners
- Partner across Legal, People, IT, and Success to ensure Spark stays ahead of emerging risks and regulatory expectations
- Build the structure, tools, and team needed to support Spark’s next stage of growth
- Monitor regulatory and Medicare-specific changes, guiding Spark’s response and sharing insights with both internal and external stakeholders
Skills Knowledge and Expertise
- Extensive experience in compliance roles within regulated industries, including corporate and/or Medicare compliance
- Proven track record of taking ownership of building systems, policies, and documentation in dynamic or fast-changing environments
- Experience managing escalations and investigations with sound judgment, empathy, and consistency
- Prior experience leading compliance teams or managing direct reports in a high-accountability, fast-paced environment
- Excellent communicator with deep experience collaborating cross-functionally
- Comfortable building from ambiguity and scaling structure alongside a fast-moving business
- Familiarity with Medicare compliance is a strong plus, but not required; must be excited to learn and engage with the space deeply
