Posted on
Mar 18, 2025
Provider Implementations Manager
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Parachute Health
Parachute Health is modernizing healthcare through digital connectivity.
The Parachute Platform empowers healthcare providers with delightfully simple ePrescribing for medical equipment (DME), supplies, and services and powers suppliers with digital transformation tools - to streamline workflows, increase clinician satisfaction and improve patient outcomes.
ePrescribing DME on the Parachute Platform generates clean, complete orders, with no re-work required. This means fewer hassles for providers and insurers, all to enhance patient care.
Job Description
What You’ll Do
- Digital Transformations - Work closely with our Customer Success team to coordinate partner launches post-sale. Onboard health systems, payors, and post-acute referrals to the Parachute Platform utilizing strong project management principles. Partner with customer leaders to drive rapid growth of Digital Ordering across their network.
- Activations - Dig deep on process and recommend workflow solutions to streamline client operations and improve the user experience. Retain clients by using feedback and data to identify at-risk behaviors and proactively engage with clients to provide solutions.
- End User Training - Roll-up your sleeves to lead demos & trainings tailored for each partner and ensure users have appropriate support
- Integrations - Become an expert in Parachute Platform interoperability and utilize our many EHR integration opportunities to embed seamlessly within our partners’ workflows
- Data Reporting - Develop and share insights externally to partners and collaborate on opportunities/challenges cross-functionally
- Process Improvement - Identify and execute on process improvements to make our onboarding and transformation process more effective
- New Product Launches - Show partners the delightfully simple experiences we build and roll them out, communicating feedback to our Product teams
About You
- Process oriented; develop roadmaps to operationalize account strategy
- Problem solver; adaptable with a relentless solutions mindset
- Demonstrated leader and self-starter within a cross-functional team
- Strong communicator who can extract and synthesize info from experts
- Customer centric with expertise in account or client management
- Fast-learner who can come up to speed on detailed topics quickly
Requirements
- Passionate about improving patient outcomes in the healthcare space
- Minimum 3-5 years in consulting or project-based work in healthcare
- Customer-facing experience within healthcare, focusing on institutional players (hospitals, health systems, payors) preferred
- Prior software or SaaS experience highly preferred
Benefits
- Medical, Dental, and Vision Coverage
- 401(k) Retirement Plan
- Remote-First Company with the option to work at our offices located in Denver and New York City
- Equity Incentive Plan
- Annual Company-Wide Bonus (up to 15%)
- Flexible Vacation Policy
- Summer Fridays - 5 Fridays Off During Summer (Separate From PTO)
- Monthly Internet Stipend
- Annual Home Office Stipend
- Co-Working Space Reimbursement
- Annual stipend for education and development
Base Salary
Manager - $75k-$120k
What You’ll Do
- Digital Transformations - Work closely with our Customer Success team to coordinate partner launches post-sale. Onboard health systems, payors, and post-acute referrals to the Parachute Platform utilizing strong project management principles. Partner with customer leaders to drive rapid growth of Digital Ordering across their network.
- Activations - Dig deep on process and recommend workflow solutions to streamline client operations and improve the user experience. Retain clients by using feedback and data to identify at-risk behaviors and proactively engage with clients to provide solutions.
- End User Training - Roll-up your sleeves to lead demos & trainings tailored for each partner and ensure users have appropriate support
- Integrations - Become an expert in Parachute Platform interoperability and utilize our many EHR integration opportunities to embed seamlessly within our partners’ workflows
- Data Reporting - Develop and share insights externally to partners and collaborate on opportunities/challenges cross-functionally
- Process Improvement - Identify and execute on process improvements to make our onboarding and transformation process more effective
- New Product Launches - Show partners the delightfully simple experiences we build and roll them out, communicating feedback to our Product teams
About You
- Process oriented; develop roadmaps to operationalize account strategy
- Problem solver; adaptable with a relentless solutions mindset
- Demonstrated leader and self-starter within a cross-functional team
- Strong communicator who can extract and synthesize info from experts
- Customer centric with expertise in account or client management
- Fast-learner who can come up to speed on detailed topics quickly
Requirements
- Passionate about improving patient outcomes in the healthcare space
- Minimum 3-5 years in consulting or project-based work in healthcare
- Customer-facing experience within healthcare, focusing on institutional players (hospitals, health systems, payors) preferred
- Prior software or SaaS experience highly preferred
Benefits
- Medical, Dental, and Vision Coverage
- 401(k) Retirement Plan
- Remote-First Company with the option to work at our offices located in Denver and New York City
- Equity Incentive Plan
- Annual Company-Wide Bonus (up to 15%)
- Flexible Vacation Policy
- Summer Fridays - 5 Fridays Off During Summer (Separate From PTO)
- Monthly Internet Stipend
- Annual Home Office Stipend
- Co-Working Space Reimbursement
- Annual stipend for education and development
Base Salary
Manager - $75k-$120k
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