Aristocrat is seeking a SaaS engineer to join the Productivity & Collaboration Team within Aristocrat Labs. The right candidate should possess in-depth experience supporting SaaS applications focused on efficiency such as Jira, Confluence, Testrail and Slack. The ideal candidate will have experience growing and working in a fast-paced, customer focused environment. This role will partner with and support domain experts and team members throughout Aristocrat Labs, and IT globally.
The SaaS engineer is crucial in leading and supporting the organization's SaaS applications. This position encompasses a diverse array of responsibilities, deployment, administration, security, and optimization and improvements of SaaS solutions. We seek a highly organized, diligent individual with deep technical skills and a genuine passion for enhancing business efficiency through technology.
What You'll Do
- Atlassian Deployment and Configuration
+ Set up and coordinate user accounts, permissions, and access levels.
+ Coordinate the configuration and management of integrations between various cloud-based software solutions.
- Atlassian Security and Compliance:
+ Safeguard the security and privacy of sensitive data within SaaS applications.
+ Identify and mitigate potential security risks associated with SaaS usage.
- Atlassian Usage and Optimization:
+ Provide training and support to end-users in the proficient operation of SaaS applications.
+ Monitor SaaS usage patterns to pinpoint areas for improvement and cost optimization.
+ Identify and eliminate redundant subscriptions while optimizing usage to reduce costs.
- Atlassian Administration:
+ Troubleshoot and resolve issues related to Atlassian application usage.
+ Maintain and update SaaS application configurations as needed.
+ Stay informed about the latest trends and best practices in SaaS management.
+ Work with users to migrate to new solutions and implement new features
+ Troubleshoot and resolve issues related to Slack application usage.
+ Maintain and update SaaS application configurations as needed.
+ Remain aware of recent innovations and proven strategies in SaaS management.
+ Collaborate with users to transition to new solutions and roll out new features
- SaaS Deployment and Configuration
+ Configure and manage user profiles, authorizations, and access privileges.
+ Lead the configuration and coordination of integrations connecting different SaaS applications.
+ Management, standardization and rollout of new SaaS applications
- SaaS Security and Compliance
+ Protect the confidentiality and integrity of sensitive data in SaaS applications.
+ Detect and address possible security threats related to SaaS usage.
- SaaS Usage and Optimization
+ Deliver training and assistance to end-users on effectively using SaaS applications.
+ Track SaaS usage trends to find opportunities for improvement and cost savings.
+ Detect and remove overlapping subscriptions while improving usage efficiency to lower expenses.
+ Diagnose and resolve issues related to SaaS application usage.
+ Regularly review and modify SaaS application settings as required.
+ Stay updated on the newest developments and leading approaches in SaaS management.
+ Collaborate with users to transition to new solutions and introduce new features
What We're Looking For
- 5 years of experience in SaaS engineering or a related IT role supporting Productivity and Collaboration tools.
- Solid understanding of cloud computing concepts and technologies.
- Experience with various SaaS applications (e.g., Jira, Confluence, Testrail, Unity and Slack).
- Superb communication, interpersonal, and problem-solving skills.
- Strong analytical and interpersonal abilities, with the capacity to prioritize and run multiple tasks effectively.
Why Aristocrat?
Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.
We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V
- World Leader in Gaming Entertainment
- Robust benefits package
- Global career opportunities
Our Values
- All about the Player
- Talent Unleashed
- Collective Brilliance
- Good Business Good Citizen
Travel Expectations
None
Pay Range
$88,200 - $163,800 per year
Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.
This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at https://atibenefits.com/.
Additional Information
This role is subject to mandatory background screening and regulatory approvals. As part of your employment with Aristocrat, you may be required to complete a criminal background check, submit fingerprints, and obtain licenses or registrations with applicable gaming regulatory authorities.
Aristocrat operates in a highly regulated environment and holds licenses in over 340 gaming jurisdictions worldwide. To meet our global compliance obligations, you will be required to provide the disclosure of relevant personal and background information to government agencies, sovereign nations/tribal regulators, and other applicable gaming regulatory bodies. This is a condition of Aristocrat’s gaming licenses. The specific information required may vary depending on the jurisdiction and project assignment.
At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.
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