Find Your Dream Job at a Company that Shares Your Values

👋 Hello from the Recruiting Team at Customer.io! We're expanding our sales team and seeking motivated and successful Account Executives at the Mid-Market level to join us in January 2025! We are looking to expand our team across the UK, Ireland, and the Americas (Canada and the USA). This role offers a unique opportunity to take your sales career to the next level, with potential for upward mobility.

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As an Account Executive, you’ll represent Customer.io to prospective customers and drive growth within key market segments. This is a full-cycle sales role (prospect, demo, close), where you'll be fielding both inbound and outbound demand. 

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Hiring Timeline:

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We're gearing up to bring fresh talent on board as we head into the new year. Our hiring process will start in late October and conclude in November, with onboarding set for January 2025. If you're looking for an exciting opportunity to begin a new chapter, we’d love to hear from you!

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Responsibilities:

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• Pipeline Development and Management: Build and manage a pipeline through self-sourced leads and SDR-supported leads to drive new customer acquisition.
• Full-Cycle Sales Execution: Lead the entire sales process from prospecting and discovery through demo and closing, focusing on new business acquisition within targeted accounts.
• Customer Needs Analysis and Solution Alignment: Conduct discovery calls to understand customer business challenges and goals. Position Customer.io's solutions to meet these needs effectively.
• Collaboration and Cross-Functional Feedback: Work closely with the SDR team for lead quality feedback and collaborate with Customer Success and Technical Support for a smooth hand-off post-sale.
• Performance Tracking and Reporting: Own and report on individual sales metrics, including pipeline status and progress towards targets, to support informed decision-making.

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Qualifications:

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• Experience: 2+ years of experience in full-cycle B2B SaaS or MarTech sales, handling mid-market accounts
• Location: We are currently hiring for positions based in the UK, Ireland, and the Americas (Canada and the USA). Candidates must be located in one of these regions to be considered for the role.
• B2B SaaS or MarTech Experience: Proven success in new customer acquisition and closing deals within the B2B SaaS space, preferably MarTech
• Sales Methodology: Familiarity with MEDDPICC or a similar framework that supports consultative selling and discovery to close.
• Communication Skills: Excellent written and verbal communication skills, with a professional and engaging presence to build rapport with new prospects.
• Problem Solving: Strong ability to identify customer business needs and position relevant solutions effectively to drive acquisition
• Deal Focus: Primarily handles mid-market accounts with shorter sales cycles and lower ACV deals
• Support: Works closely with our SDR team for lead generation, with a balance between inbound and self-sourced opportunities
• Responsibilities:

+ Engage in high-volume prospecting, cold and warm outreach

+ Manage the full sales cycle for deals typically under $50,000 ACV

+ Drive growth within mid-sized clients, nurturing relationships and uncovering business needs

• Compensation: We are offering a compensation package of $95,000 base + $95,000 variable for a total $190,000 OTE USD (or equivalent in local currency), subject to market rate adjustment.

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About Customer.io

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Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,500 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

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Benefits at Customer.io include:

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• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks paid parental leave (including adoption and foster care)
• 100% paid insurance premiums for you and your dependents
• 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
• $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

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All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

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Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

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Join us!

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Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

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How to apply

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Apply at the link below and tell us why you're interested in the position! We plan to respond to all applicants with a status update about your application.

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At Customer.io, we prioritize authentic interest and applications in our hiring process. To ensure fairness and integrity, the use of AI or automation during interviews or assessments is prohibited. Candidates who do not adhere to this will be removed from consideration.

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Here's what you can expect from our hiring process:

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1. 30-minute video call with a Recruiter
2. 45-minute video call with the Hiring Manager
3. 60-minute Mock Call w/ the Hiring Team

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Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io.

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Role overview

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CarGurus seeks a Director, Product Management to join our Dealer Product team reporting into our VP, Product. You will be responsible for driving the product strategy and managing a team to build and launch high impact products that fuel critical areas of the dealer customer journey including sourcing, financing and retailing. We are looking for a customer-focused product leader that can work collaboratively across the business to deliver products that delight our users. 

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What you'll do

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• Gain a deep understanding of our existing B2B product suite, including consumer-to-dealer & dealer-to-dealer products and our finance & digital retail products
• Partner with sales, marketing, operations, and CarOffer teams to collect, validate, and prioritize ideas for potential products and ways to improve the existing CarGurus product set
• Spend time with our dealers in focus groups and 1-on-1 conversations to solicit feedback, identify pain points, and test and refine product initiatives
• Evaluate competitor offerings, feature sets, pricing models, and key messages to develop the best way for CarGurus to bring new products to market
• Analyze data on product usage and performance to optimize and improve our business
• Collaborate cross-functionally to roll out new products and initiatives, working closely with employees from across the organization to ensure success growth and profitability for the business.
• Coach and mentor your team, helping bring consistency and best practices to our product development process
• Help us hire the next generation of incredible product managers at CarGurus as you scale up your team

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What you'll bring

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• 10+ years of professional product management experience with at least 3+ years in a product leadership position with direct reports
• Experience within a two sided marketplace is desired: ideal candidates could have work experience at SaaS companies selling B2B or B2C
• Strong analytical and problem-solving skills required. SQL proficiency a plus.
• World-class people management skills and a love of team building
• Ability to lead projects of varying size and scope simultaneously while prioritizing appropriately
• Excellent interpersonal skills and presentation experience
• Tenacious self-starter with the ability to work independently

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 About AutolistFor most people, shopping for a vehicle is an experience we'd rather forget. Navigating a sea of endless options, spending hours at the dealership and negotiating toe-to-toe with a dealer who does all this every day leaves automotive shoppers feeling exhausted and overwhelmed while hopeful, but not sure, they got a vehicle in good condition for a fair price. Autolist is on a mission to rewire the automotive industry by making it easier for everyone to find and get a vehicle they love. We are creating an on-demand automotive shopping experience for every stage of the automotive life cycle - buying, selling, owning - and we're well on our way. As an independent brand and subsidiary of CarGurus (NASDAQ: CARG) we're a startup within the worldwide category leader in automotive shopping, helping millions of monthly users via our award-winning apps and web shopping platforms. Our efforts to streamline the automotive shopping experience is supported by a strong passion to empower people with the knowledge and experience they need for everything automotive, a commitment to equity, inclusion, and belonging, and world-class benefits.   

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About the RoleAutolist is looking for a Senior Product Manager to lead our Consumer mobile app team and own the end to end app experience. You'll work with a strong, entrepreneurial, and product-focused group of engineers and designers in a highly collaborative environment to deliver exceptional products and a best-in-class mobile shopping experience.

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Are you a driven collaborator with a strong track record of building customer-centric mobile products? Do you bring curiosity, creativity, a passion for innovation, and analytical and leadership skills? Are you excited by the mission to help millions of shoppers find their next car? Look no further; we'd love to invite you to apply!

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What You'll Do

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• Serve as our go-to PM thought leader on the consumer app experience
• Lead a team through the ideation, technical development, and launch of innovative products
• Establish shared vision across the company by building consensus on strategies and priorities leading to product execution
• Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction
• Work closely with your Product Analytics partners to define and analyze metrics that inform the success of products

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What you’ll bring

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• Minimum of 5+ years of Product Management experience with at least 3+ years in Mobile App Product Management and/or Mobile App Product Design
• 4+ years of experience working collaboratively with engineering, design and analytics teams
• A deep understanding of mobile app platforms.
• Familiarity with mobile app platform design principles on both iOS and Android
• Exceptional communication skills and highly collaborative
• Strong quantitative, analytical, and problem solving skills
• Constant attention to detail

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Nice to have

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• BA/BS in Computer Science or related field
• Experience in a consumer mobile app company
• Experience building e-commerce or marketplace products

As Senior Distributed Systems Engineer (Machine Learning), you will play an instrumental role in advancing the services and systems comprising our Machine Learning Platform. Your technical skills will be leveraged to drive the development and deployment of high quality, scalable AI solutions. This is an opportunity to work end-to-end on a large-scale machine-learning system that touches millions of customers, and a chance to continuously learn and help improve our solution as the field evolves.

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This role will be reporting to the Director of Engineering (AI).

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Responsibilities

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• Develop scalable, highly available, and fault tolerant services powering our Machine Learning platform according to industry standards for performance, monitoring, orchestration, and testing.
• Design, deploy, and maintain Machine Learning services such as a feature store, experimentation platform, model endpoint management/blue-green deployment, vector databases, etc.
• Collaborate with product and engineering stakeholders to empathetically understand and define requirements for complex systems, and develop complex projects from conception into rigorous technical specifications with a clear path to production.
• Minimize risk across platform/system deployments, features, and processes.
• Foster close collaboration with AI research teams to ensure that their innovations are effectively integrated into the product development process.
• Build systems that deliver measurable and tangible business value.

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Requirements

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• 4+ years software engineering experience
• Experience architecting, building, and maintaining production distributed systems at scale
• Exemplary software engineering skills (design, unit testing, git, code review, CI/CD)
• Proficiency with Python
• Experience with large-scale data processing frameworks (we use SQL, PySpark, Kafka)
• Experience with cloud computing platforms (we use Google Cloud Platform (GCP))
• Experience with modern cloud technologies (we use Kubernetes, Terraform, etc)
• Experience implementing performant microservices (we use gRPC)
• Proficient in database management, including designing database schema, crafting efficient queries, performing basic DBA tasks, and knowledgeable regarding common databases relevant to Python development
• Enjoys collaborating with AI researchers, product managers, and other engineering teams
• A desire to always be learning and contributing to a collaborative environment

As Senior Distributed Systems Engineer (Machine Learning), you will play an instrumental role in advancing the services and systems comprising our Machine Learning Platform. Your technical skills will be leveraged to drive the development and deployment of high quality, scalable AI solutions. This is an opportunity to work end-to-end on a large-scale machine-learning system that touches millions of customers, and a chance to continuously learn and help improve our solution as the field evolves.

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This role will be reporting to the Director of Engineering (AI).

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Responsibilities

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• Develop scalable, highly available, and fault tolerant services powering our Machine Learning platform according to industry standards for performance, monitoring, orchestration, and testing.
• Design, deploy, and maintain Machine Learning services such as a feature store, experimentation platform, model endpoint management/blue-green deployment, vector databases, etc.
• Collaborate with product and engineering stakeholders to empathetically understand and define requirements for complex systems, and develop complex projects from conception into rigorous technical specifications with a clear path to production.
• Minimize risk across platform/system deployments, features, and processes.
• Foster close collaboration with AI research teams to ensure that their innovations are effectively integrated into the product development process.
• Build systems that deliver measurable and tangible business value.

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Requirements

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• 4+ years software engineering experience
• Experience architecting, building, and maintaining production distributed systems at scale
• Exemplary software engineering skills (design, unit testing, git, code review, CI/CD)
• Proficiency with Python
• Experience with large-scale data processing frameworks (we use SQL, PySpark, Kafka)
• Experience with cloud computing platforms (we use Google Cloud Platform (GCP))
• Experience with modern cloud technologies (we use Kubernetes, Terraform, etc)
• Experience implementing performant microservices (we use gRPC)
• Proficient in database management, including designing database schema, crafting efficient queries, performing basic DBA tasks, and knowledgeable regarding common databases relevant to Python development
• Enjoys collaborating with AI researchers, product managers, and other engineering teams
• A desire to always be learning and contributing to a collaborative environment

As a Senior Backend Developer (Python), you will play an instrumental role in advancing the services and systems comprising the DaVinci platform on the Core Integrations team. Your technical expertise and leadership skills will be leveraged to drive the development and deployment of high quality, scalable solutions. The fast pace of research and product releases in this field means that there is always something new and exciting to work on, which keeps the role engaging and challenging. By combining digital marketing and AI, you have the potential to make a significant impact on the way businesses interact with their customers. 

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The role will be reporting to the Manager of the DaVinci Core Integrations team.

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Responsibilities:

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• Work with other teams to build integration solutions that facilitate seamless connections between our product and third-party marketing technology platforms
• Design and build our next generation integration platform for email service provider integrations.
• Help build a turnkey integration architecture that will minimize onboarding of new clients and increase the market availability of our main web application services.

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Qualifications:

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• 5+ years of software engineering experience
• Strong proficiency with Python (our core integrations and tooling are written in python)
• Experience building and maintaining distributed systems at scale that are fault tolerant and highly concurrent, as well as experience with debugging, tuning, and monitoring large distributed systems.
• Exemplary software engineering skills (design, unit testing, git, code review, CI/CD)
• Familiarity with functional programming languages, or interest in learning Elixir
• An understanding of common web based API architectures (RESTful, GraphQL, Async) and technologies (gRPC, SOAP, OAuth, TLS)
• Experience with a cloud provider e.g. AWS, Azure, GCP (we use Google Cloud Platform)
• Experience with modern distributed workload and micro service technologies (we use Kubernetes, Kafka, RabbitMQ, etc)
• Experience with both OLTP/RDBMS and OLAP systems, including designing schemas and optimizing queries.
• Familiar with Software Development Lifecycle practices, such as continuous integration/continuous delivery and automated deployment (we use tools such as Docker, Kubernetes, Github Actions, etc.)
• Strong technical leadership skills with the ability to collaborate with others and communicate effectively, and mentor more junior engineers.
• Exceptional problem-solving skills, including the ability to efficiently identify, analyze, and resolve complex issues, and communicate to others on the team how to contribute to the solutions for these issues.
• A willingness and eagerness to continuously learn, adapt to evolving technologies, and strive for personal and professional improvement
• You independently find the right solutions and can solve ambiguous and open-ended problems
• You proactively reduce toil and technical debt via personal investment and advocacy and develop and share practices and tooling to improve team efficiency

As a Strategic Account Director, AI you will consult with senior marketing executives to deliver AI-powered digital transformation and personalization solutions. This role offers the opportunity to craft custom enterprise solutions that solve the complex challenges of large scale CRM programs. In the role, you will drive new business acquisition while unlocking cross-sell opportunities across Movable Ink’s diverse portfolio of innovative enterprise clients. You’ll receive extensive training on the MEDDICC framework, equipping you to build consultant-level business cases that tackle complex business challenges. This is an opportunity to evolve into a true business partner, working alongside clients to craft strategic solutions and manage organizational change.

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Responsibilities:

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• Champion Movable Ink’s cutting-edge AI solutions with an entrepreneurial approach to new market opportunities
• Drive growth by building and closing a robust pipeline across new business and cross-sell opportunities
• Advocate for AI’s ability to solve some of the top challenges in marketing performance, positioning Movable Ink as a strategic partner to enterprise clients
• Partner closely with Core Sellers, Client Experience, Partner Sales, Implementation, and Solutions Consulting teams to ensure smooth deal execution and drive lasting client success
• Develop long-term, strategic solutions and plans that map directly to C-Level strategic priorities and initiatives
• Ensure accuracy in pipeline forecasting, including deal size, probability, and close dates.
• Drive value through meetings and quarterly business reviews; safe future travel conditions permitting, ~25% travel

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Qualifications:

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• 5+ years of successful experience selling enterprise marketing solutions to CEOs, CMOs, VPs and Directors of Marketing
• Curiosity and enthusiasm for the potential of Artificial Intelligence solutions to revolutionize marketing technology
• Deep understanding of the digital marketing landscape
• Experience introducing new products to market, managing strategic deal processes and helping customers navigate organizational change
• Proven track record of closing large and high quality deals
• Technical aptitude and/or background in technology
• A consultative sales style, strong experience selling solutions and the ability to thrive in a fast-paced environment

As a Lead Backend Developer (Python), you will play an instrumental role in advancing the services and systems comprising the DaVinci platform on the Core Integrations team. Your technical expertise and leadership skills will be leveraged to drive the development and deployment of high quality, scalable solutions. The fast pace of research and product releases in this field means that there is always something new and exciting to work on, which keeps the role engaging and challenging. By combining digital marketing and AI, you have the potential to make a significant impact on the way businesses interact with their customers. 

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The role will be reporting to the Manager of the DaVinci Core Integrations team.

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Responsibilities:

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• Work with other team leads to create, implement, and maintain integration solutions that facilitate seamless connections between our product and third-party marketing technology platforms
• Design and build our next generation integration platform for email service provider integrations.
• Help build a turnkey integration architecture that will minimize onboarding of new clients and increase the market availability of our main web application services.

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Qualifications:

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• 7+ years software engineering experience
• Strong proficiency with Python (our core integrations and tooling are written in Python)
• Experience architecting, building, and maintaining distributed systems at scale that are fault tolerant and highly concurrent, as well as experience with debugging, tuning, monitoring large distributed systems.
• Exemplary software engineering skills (design, unit testing, git, code review, CI/CD)
• Experience with or a strong desire to learn a functional programming language (we use Elixir)
• A strong understanding of web based API architectures (RESTful, GraphQL, Async) and technologies (gRPC, SOAP, OAuth, TLS)
• In-depth experience with a cloud provider e.g AWS, Azure, or GCP (We use Google Cloud Platform)
• Experience with modern distributed workload and micro service technologies (we use Kubernetes, Kafka, RabbitMQ, etc)
• Proficient in database management and technologies, including designing database schemas, crafting efficient queries, and working with both OLTP/RDBMS and OLAP database systems.
• Experience with the full breadth of the Software Development Lifecycle, such as continuous integration/continuous delivery and automated deployment (we use tools such as Docker, Kubernetes, Github Actions, etc.)
• Strong technical leadership skills with the ability to collaborate with others, communicate effectively, and mentor more junior engineers.
• Exceptional problem-solving skills, including the ability to efficiently identify, analyze, and resolve complex issues, and communicate to others on the team how to contribute to the solutions for these issues.
• A willingness and eagerness to continuously learn, adapt to evolving technologies, and strive for personal and professional improvement
• You autonomously deliver on major team objectives, often requiring cross-team dependencies
• You set ambitious goals, take reasonable risks, and share learnings with others modeling a high standard of excellence

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Account Executives at Movable Ink take a consultative, value-based approach to selling while they build revenue-generating relationships with digital marketing leaders. Our Account Executives sell our innovative technology to senior executives in the Retail/eCommerce, Financial Services, Travel, and Entertainment verticals, and have the opportunity to experience the thrill of the win, enjoy high earnings and thrive in a fast-paced, start-up environment.

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Responsibilities:

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• Penetrating assigned accounts through effective territory planning; building and closing a strong pipeline of net new logo opportunities across verticals.
• Working as a trusted advisor to deeply understand prospective and current client’s challenges and mapping Movable Ink solutions to help them achieve both digital marketing and broader company goals.
• Collaborate with Movable Ink’s customer success organization to optimize client value and drive upsell, cross-sell and renewals.
• Develop a sophisticated knowledge of the Movable Ink platform, partner network, and digital marketing landscape.

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Basic Qualifications:

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• 2+ years of successful experience selling SaaS marketing solutions to CEOs, CMOs, VPs and Directors of Marketing
• Technical aptitude and/or background in technology
• Solid understanding of the digital marketing landscape
• High performance in selling in a large geographic territory
• Proven track record of closing high quality deals
• A consultative sales style, strong experience selling solutions and the ability to thrive in a fast-paced environment
• Exceptional organizational, presentation, and communication skills – both verbal and written
• Knowledge of Movable Ink and/or Email Marketing is a plus

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The base pay range for this position is $67,500/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

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As an experienced Sales professional you will be responsible for selling Movable Ink’s market leading personalisation software to large enterprise customers in Germany and the wider DACH region. You will identify senior marketing stakeholders within our target prospect list, selling personalisation solutions to innovative companies in the retail, financial services, travel, hospitality, telecom, media, banking and entertainment verticals.

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You will leverage your proven DACH knowledge and experience to play an active role in helping to localise Movable Ink’s successful sales and Go-to-market strategies, developing custom and creative enterprise solutions that leverage the power of Movable Ink's visual experience platform to combat the challenges faced by Fortune 1000 marketing leaders now and in the next decade. 

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Responsibilities of the Senior Account Executive, Strategic:

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• Owning/leading meetings at stakeholder level, leading larger strategy sessions on personalised marketing best practices across email, mobile, and other channels, leveraging Movable Ink's strategies and playbooks for each channel and each vertical
• Building and forecasting a high-value pipeline accurately with expected close date, projected deal size, and projected deal probability
• Leveraging your comprehensive knowledge of the DACH market to understand the client's business, program goals, objectives and drive value through onsite meetings and quarterly business reviews; ~30%-50% travel when safe travel conditions allow
• Work collaboratively with Movable Ink’s Client Experience, Partner Sales, and Solutions Consulting teams to ensure successful sales outcomes leading to happy clients
• Build upon the strong MI Regional portfolio presence and your own personal brand to earn trust and deepen relationships across the DACH region

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Required Qualifications

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• 3+ successful years experience in enterprise martech sales to CEOs, CMOs, VPs and Directors of Marketing
• Proven track record of closing large and high-quality deals
• Technical aptitude and/or background in technology
• Solid understanding of the digital marketing landscape
• A consultative sales style, strong experience selling solutions and the ability to thrive in a fast-paced environment
• Strong collaboration, communication, leadership and account ownership skills
• Be collaborative with outstanding stakeholder management
• Expert knowledge in Email marketing, CDP, CRM or Mobile
• Fluent in German and English

We are seekingtalented Senior Frontend Engineers to join our growing engineering team! As a key member of our team, you'll leverage your frontend expertise to enhance the user experience for a wide range of customers—from startups to global enterprises. You'll also play a pivotal role in shaping the features and innovations that will help our product thrive.

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Why You’ll Love Working Here:

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• You will enhance a platform that impacts a vast array of customers daily, from burgeoning startups to global enterprises, ensuring they can engage meaningfully with their customers.
• At Customer.io, you will help drive innovation that shapes the future of customer communications by turning ambitious ideas into accessible solutions.
• Our remote-first, highly collaborative team offers the flexibility to work from anywhere. We’re committed to supporting your professional growth while respecting and valuing the diverse perspectives each team member brings to the table.

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Some Things You'll Do:

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• Build and refine robust web applications that simplify complex data-driven interactions into seamless user experiences.
• Work closely with Product Managers, Designers, and Backend Engineers to implement features that enhance our product's functionality and user satisfaction.
• Spearhead the adoption of cutting-edge frontend technologies and advocate for best practices in frontend architecture.
• Create responsive and accessible UI components that offer a seamless experience across multiple devices and platforms.
• Provide guidance and mentorship to those around you and promote a culture of excellence and continuous improvement within the team.

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What We're Looking For:

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• 7+ years of frontend development experience, with a solid portfolio of complex applications built using modern JavaScript frameworks.
• Advanced knowledge of JavaScript, CSS, and HTML. Experience with React is highly valued, as well as familiarity with Ember.js or willingness to learn on the job.
• Adept at transforming complex technical challenges into user-friendly solutions. You think not just about the code, but about how the code impacts the user.
• Exceptional collaboration skills, with a track record of working effectively in a distributed team environment.
• Passion for pushing the boundaries of web technologies to create the best possible user experience.
• It would be great if you had expertise in frontend performance testing and optimization techniques, but I won’t be too greedy!
• Works in North/South American time zones

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If you're excited to be part of a team that shapes the future of how businesses communicate with their customers, we’d love to hear from you! This role offers the opportunity to make substantial contributions to a dynamic, innovative company, with a competitive salary, comprehensive benefits, and a flexible work environment.

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About Customer.io

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Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,500 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

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We are offering a starting salary of $160,000 - $184,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.

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Benefits at Customer.io include:

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• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks paid parental leave (including adoption and foster care)
• 100% paid insurance premiums for you and your dependents
• 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
• $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

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All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

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Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

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Join us!

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Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

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How to apply

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Apply at the link below and tell us why you're interested in the position! ***We aim to respond to all applicants with a status update about your application, provided no technical issues or other limitations prevent us from doing so. Please keep an eye on your email for updates.

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At Customer.io, we prioritize authentic interest and applications in our hiring process. To ensure fairness and integrity, the use of AI or automation during interviews or assessments is prohibited. Candidates who do not adhere to this will be removed from consideration.

​

Here's what you can expect from our hiring process:

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1. 30 minute video call with a Recruiter
2. 60 minute Technical Interview
3. Take Home Assignment + 60 minute Assignment Review Call
4. 60-minute Interview with Hiring Manager

The Strategic Account Representative’s (StrAR) goal is to fill the Sales team’s pipeline with qualified opportunities with our most Strategic prospects. The StrAR role is instrumental in the success and growth of the business and gives individuals ample opportunity to use their personality & creative/strategic thinking abilities to directly influence conversations with our prospects. The StrAR role is designed to provide individuals with hands-on experience in a fast-paced start-up environment where things are constantly changing and evolving. Success in this role will lead to internal opportunities in Sales, Client Experience, Marketing, Partnerships, Strategic Accounts, etc. within 18-24 months.

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Responsibilities:

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• Develop new relationships through phone, email, and social media communications in order to establish meetings with senior level decision makers in companies across your assigned North America territory
• Assess the prospect's needs, identify and build upon pain points, explain Movable Ink solutions, and qualify/disqualify prospects on introduction/discovery calls and meetings to then hand off for your Account Director to begin their sales process
• Work with your Account Director(s) to build and maintain a healthy sales pipeline
• Take & log organized notes, build out presentation decks, gather contact information & nurture contacts post-opportunity
• Research accounts and prospects thoroughly, identifying pain points, company-wide initiatives, and director-level objectives in order to formulate an outreach and execution strategy with your Account Director
• Build mock-ups for prospects that illustrate how Movable Ink can provide additional value beyond what they’re currently doing
• Utilize our sales database and prospecting tools to manage your pipeline and maintain accurate information about suspects, prospects, and their companies

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Qualifications:

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• Self-motivation and the desire to work successfully in a fast-paced, highly strategic sales environment
• Experience with prioritization and organization in a professional environment; both in person and remotely
• Proven ability to collaborate effectively with colleagues, management, and other departments
• 2+ years of experience in a marketing or sales development role

​

The base pay range for this position is $60,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

​

We are looking for a Senior Product Marketing Manager to lead go to market efforts for CarGurus’ consumer products. You will partner closely with our Product team to influence the product roadmap, launch new products & features, and ensure their ongoing success.. You are the expert on our consumers turning insights into actionable strategies. Additionally, you'll partner closely with our Performance team to drive performance improvements across our site, email and paid marketing channels through creative and messaging optimization. The ideal candidate is able to balance big picture strategy with detailed execution, while making it their mission to ensure that customer satisfaction is at the core of everything we do.

​

What you'll do:

​

• Partner with Product and Commercial across the entire product lifecycle to: help shape the product roadmap, develop and execute GTM strategies, and leverage insights to strategically drive product success.
• Drive customer research (including NPS) to develop a deep understanding of our customers and products. Represent the voice of the customer and advocate for their needs on our product roadmap and with all internal teams.
• Influence action and stakeholder understanding through compelling storytelling that  uses  data visualization and packaging to show the “why” behind the recommendations.
• Lead, develop and continually validate product positioning and messaging.
• Develop creative for digital marketing campaigns and partner with the Performance Marketing team to continually improve customer acquisition efficiency.
• Optimize product landing pages for conversion and results.

​

What you'll bring:

​

• Bachelor's degree
• 6-8 years of experience with 4+ in product marketing
• Excellent written and verbal communication skills. You are a strong storyteller with a knack for creating compelling content that will drive results.
• Excellent copywriting and creative judgment to ensure that all marketing communications are clear, concise, compelling, and drive results.
• Excellent project management and relationship skills. Ability to manage complex cross-functional dependencies and decision-making.
• Proven track record of developing and executing successful go-to-market strategies.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Strong work ethic; efficient, creative and resourceful in identifying solutions to our biggest challenges.

​

​

As a Personalization Producer L3 you will work on marketing campaigns for some of the world’s best known brands. You will use Movable Ink’s Visual Experience Platform to deliver unique, personalized visual experiences for our clients’ marketing campaigns across email, web and other channels. You will manage a growing portfolio of client campaigns, responsible for all stages of a campaign build from brief through to final asset delivery.

​

Responsibilities:

​

• Develop a deep understanding of our Visual Experience platform
• Build dynamic content using the apps in our platform based on detailed client briefs using HTML/CSS/Javascript
• Reply to campaign requests from clients and manage campaign builds using our ticketing system
• Test each build to make sure it meets all the requirements (zero errors)
• Track your time for each build
• Manage a growing portfolio of client campaigns

​

Qualifications:

​

• Proficiency in written and spoken English
• Strong communication skills, as you'll be working with our Client Experience team
• Strong foundation in HTML, CSS and Javascript
• Comfortable troubleshooting code through debugging issues efficiently and effectively
• Experience building pixel-perfect content against creative files (ie. Photoshop)
• Self-starter with a strong work ethic
• Self-awareness, a positive attitude and empathy; detail oriented

​

​

Role overview

​

We are seeking a highly skilled and experienced People Strategist to join our CarOffer team. This position will play a pivotal role in shaping our organizational culture, driving employee engagement, development and implementing strategic People & Talent initiatives to support our business objectives.

​

Reporting to the CarGurus' Director, People Strategist (Go To Market), you will partner with CarGurus People & Talent Centers of Excellence to co-create the P&T practices, policies and processes to enable the CarOffer business. This role will provide onsite guidance, coaching and alignment amongst the existing CarOffer P&T team members, while also being a trusted partner to the CarOffer Leadership team.

​

This position will require a comfortability with ambiguity, excellent communication skills and confidence to make informed decisions in our fast-paced environment. This high-impact role is critical in our efforts to foster a high-performing and highly-engaged workforce.

​

What you'll do

​

• Cultivate a best-in-class employee experience by fostering and operationalizing a culture of excellence within the CarOffer People & Talent team, ensuring we are a team employees are excited to partner with.
• Strategic HR Planning: Collaborate across peer groups and with CarGurus Centers of Excellence to co-create People & Talent policies and processes
• Develop and implement P&T strategies aligned with the company's overall objectives. Collaborate with senior management to identify talent priorities and initiatives that support business growth and sustainability.
• Talent Acquisition and Management: Oversee the recruitment and selection process to attract top talent. Develop innovative strategies for sourcing, assessing, and onboarding new employees. Implement performance management systems to foster employee development and retention.
• Employee Relations: Serve as a trusted advisor to employees and management on all HR-related matters. Manage employee relations issues, including conflict resolution, disciplinary actions, and grievance procedures. Promote a positive work environment built on trust, respect, and open communication.
• Compensation and Benefits: In conjunction with CarGurus, develop and administer competitive compensation and benefits programs to attract and retain high-performing employees. Conduct regular market analyses to ensure our total rewards package remains competitive and aligned with industry standards.
• Training and Development: Design and implement training and development programs to enhance employee skills and competencies. Identify training needs, deliver learning initiatives, and measure the effectiveness of training interventions.
• HR Compliance: Ensure compliance with all relevant employment laws and regulations. Stay abreast of changes in legislation and industry best practices to mitigate legal risks and maintain a fair and equitable workplace.
• People Metrics and Analytics: Utilize metrics and analytics to track key performance indicators and measure the effectiveness of People programs and initiatives. Use data-driven insights to inform decision-making and drive continuous improvement.

​

What you'll bring

​

• 5-8 years of experience working across a wide range of Human Resources functions (experience as an HRBP is a bonus) with an ability to translate business needs into talent solutions that drive engagement and performance
• Proven experience in a fast-paced, high-growth technology company and/or start-up environment
• Experience working with high performing, driven commissions sales teams
• Experience managing employees/prospects in various stages of the immigration process (H1-B and green card)
• Demonstrated foundation of US employment law and experience applying it effectively as a trusted HR advisor
• Comfort navigating ambiguity and adapting to frequent change with excellent problem-solving skills and decision-making ability
• Entrepreneurial spirit, and a track record of taking initiative with excellent project management, negotiation and mediation skills
• Ability to work with a very high level of confidentiality and discretion
• An effective communicator and natural relationship-builder who can collaborate with and influence a variety of work styles and personalities

CarOffer fully became part of the CarGurus (NASDAQ: CARG) family in 2023, and is an industry leader in the digital wholesale marketplace. We are automating a dealer’s ability to buy, sell, and trade cars. By bringing these two companies together, we are giving consumers and dealers alike the power to reach their destination through a full suite of digital transaction platforms.

​

This is a hybrid position based out of our Addison, TX office.

​

Role overviewCarOffer is seeking an experienced Senior Product Manager to join its Product team. The team is highly cross-functional, requires strong analytical skills, creative problem solving, and a keen eye for the drivers of product success. At CarOffer, a CarGurus company, you will be building a data and insights powered platform that enables teams to manage the entire wholesale transaction including everything from logistics to billing. In this role you will have the chance to chart a path for the next generation of our marketplace, ensure the improvement and reliability of key systems, and identify and drive opportunities for operational efficiency.

​

What you'll do

​

• Develop the vision and strategy for platform products that drive our operations forward.
• Identify user needs and translate those insights into impactful platform innovations.
• Solicit input via surveys, focus groups and direct 1-on-1 conversations to test and refine product initiatives.
• Partner closely with our engineering and design team to lead the discovery process and write detailed specs for development and messaging of these new products.
• Analyze data on product usage to drive product performance optimization.
• Work cross functionally with the broader business and effectively communicate team plans and results.
• Communicate with senior leaders across the company to define strategy, work plans and results of new product initiatives.

​

What you'll bring

​

• 5+ years of product management experience in a fast paced, dynamic environment.
• Have taken a lead product role in developing platform products to fuel operational efficiency.
• Strong analytical and creative problem-solving skills.
• Startup mentality; willing to pitch in wherever needed and wear many hats. Knows when to pivot.
• Excellent verbal and written communication skills and presentation experience.
• Ability and experience working and influencing cross-functionally with multiple teams across the organization.
• Ability to manage projects of varying size and scope simultaneously while prioritizing appropriately.
• Ability to effectively liaison with internal teams, and able to adapt style to work closely with varying personality types.

​

Learn More About CarOffer's Culture and Benefits Here: https://www.caroffer.com/about/careers  

​

Senior Account Executives, Commercial at Movable Ink take a consultative, value-based approach to selling while they build revenue-generating relationships with digital marketing leaders. Our Senior Account Executives sell our innovative technology to senior executives in the Retail/eCommerce, Financial Services, Travel, and Entertainment verticals, and have the opportunity to experience the thrill of the win, enjoy high earnings and thrive in a fast-paced, start-up environment.

​

 Responsibilities:

​

• Penetrating assigned accounts through effective territory planning; building and closing a strong pipeline of net new logo opportunities across verticals.
• Working as a trusted advisor to deeply understand prospective and current client’s challenges and mapping Movable Ink solutions to help them achieve both digital marketing and broader company goals.
• Collaborate with Movable Ink’s customer success organization to optimize client value and drive upsell, cross-sell and renewals.
• Develop a sophisticated knowledge of the Movable Ink platform, partner network, and digital marketing landscape.

​

Basic Qualifications:

​

• 3+ years of successful experience selling SaaS marketing solutions to CEOs, CMOs, VPs and Directors of Marketing
• Technical aptitude and/or background in technology
• Solid understanding of the digital marketing landscape
• High performance in selling in a large geographic territory
• Proven track record of closing high quality deals
• A consultative sales style, strong experience selling solutions and the ability to thrive in a fast-paced environment
• Exceptional organizational, presentation, and communication skills – both verbal and written
• Knowledge of Movable Ink and/or Email Marketing is a plus

​

The base pay range for this position is $82,500/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

Senior Account Executives, Commercial at Movable Ink take a consultative, value-based approach to selling while they build revenue-generating relationships with digital marketing leaders. Our Senior Account Executives sell our innovative technology to senior executives in the Retail/eCommerce, Financial Services, Travel, and Entertainment verticals, and have the opportunity to experience the thrill of the win, enjoy high earnings and thrive in a fast-paced, start-up environment.

​

 Responsibilities:

​

• Penetrating assigned accounts through effective territory planning; building and closing a strong pipeline of net new logo opportunities across verticals.
• Working as a trusted advisor to deeply understand prospective and current client’s challenges and mapping Movable Ink solutions to help them achieve both digital marketing and broader company goals.
• Collaborate with Movable Ink’s customer success organization to optimize client value and drive upsell, cross-sell and renewals.
• Develop a sophisticated knowledge of the Movable Ink platform, partner network, and digital marketing landscape.

​

Basic Qualifications:

​

• 3+ years of successful experience selling SaaS marketing solutions to CEOs, CMOs, VPs and Directors of Marketing
• Technical aptitude and/or background in technology
• Solid understanding of the digital marketing landscape
• High performance in selling in a large geographic territory
• Proven track record of closing high quality deals
• A consultative sales style, strong experience selling solutions and the ability to thrive in a fast-paced environment
• Exceptional organizational, presentation, and communication skills – both verbal and written
• Knowledge of Movable Ink and/or Email Marketing is a plus

​

The base pay range for this position is $82,500/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

​

​

​

Account Executives at Movable Ink take a consultative, value-based approach to selling while they build revenue-generating relationships with digital marketing leaders. Our Account Executives sell our innovative technology to senior executives in the Retail/eCommerce, Financial Services, Travel, and Entertainment verticals, and have the opportunity to experience the thrill of the win, enjoy high earnings and thrive in a fast-paced, start-up environment.

​

Responsibilities:

​

• Penetrating assigned accounts through effective territory planning; building and closing a strong pipeline of net new logo opportunities across verticals.
• Working as a trusted advisor to deeply understand prospective and current client’s challenges and mapping Movable Ink solutions to help them achieve both digital marketing and broader company goals.
• Collaborate with Movable Ink’s customer success organization to optimize client value and drive upsell, cross-sell and renewals.
• Develop a sophisticated knowledge of the Movable Ink platform, partner network, and digital marketing landscape.

​

Basic Qualifications:

​

• 2+ years of successful experience selling SaaS marketing solutions to CEOs, CMOs, VPs and Directors of Marketing
• Technical aptitude and/or background in technology
• Solid understanding of the digital marketing landscape
• High performance in selling in a large geographic territory
• Proven track record of closing high quality deals
• A consultative sales style, strong experience selling solutions and the ability to thrive in a fast-paced environment
• Exceptional organizational, presentation, and communication skills – both verbal and written
• Knowledge of Movable Ink and/or Email Marketing is a plus

​

The base pay range for this position is $67,500/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

​

​

​

Account Executives at Movable Ink take a consultative, value-based approach to selling while they build revenue-generating relationships with digital marketing leaders. Our Account Executives sell our innovative technology to senior executives in the Retail/eCommerce, Financial Services, Travel, and Entertainment verticals, and have the opportunity to experience the thrill of the win, enjoy high earnings and thrive in a fast-paced, start-up environment.

​

Responsibilities:

​

• Penetrating assigned accounts through effective territory planning; building and closing a strong pipeline of net new logo opportunities across verticals.
• Working as a trusted advisor to deeply understand prospective and current client’s challenges and mapping Movable Ink solutions to help them achieve both digital marketing and broader company goals.
• Collaborate with Movable Ink’s customer success organization to optimize client value and drive upsell, cross-sell and renewals.
• Develop a sophisticated knowledge of the Movable Ink platform, partner network, and digital marketing landscape.

​

Basic Qualifications:

​

• 2+ years of successful experience selling SaaS marketing solutions to CEOs, CMOs, VPs and Directors of Marketing
• Technical aptitude and/or background in technology
• Solid understanding of the digital marketing landscape
• High performance in selling in a large geographic territory
• Proven track record of closing high quality deals
• A consultative sales style, strong experience selling solutions and the ability to thrive in a fast-paced environment
• Exceptional organizational, presentation, and communication skills – both verbal and written
• Knowledge of Movable Ink and/or Email Marketing is a plus

​

The base pay range for this position is $67,500/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

Role overview

​

As a Senior Salesforce Engineer, you will play a key role in developing, maintaining, and enhancing Salesforce-centered applications. Collaborating closely with stakeholders and Product Managers, you will evaluate the impact of new requirements on interconnected applications, ensuring the implementation of effective solutions. You will leverage your deep understanding of Salesforce architecture, application programming, and security principles to create scalable, high-performance solutions.

​

What you'll do

​

• Solution Design, Development & Deployment:

+ Lead the development of high-quality, complex code using Apex, LWC, SOQL, Visualforce, and declarative tools to build robust Salesforce customizations and integrations.

+ Ensure scalable and maintainable solutions by following best practices for both declarative and programmatic approaches.

+ Oversee package building, deployment across multiple environments, and manage the release cycle with proper versioning and rollbacks.

• Architecture, Performance & Scalability:

+ Actively participate in architectural decisions with a focus on optimizing performance, scalability, and security.

+ Conduct impact assessments for new requirements, ensuring alignment with both upstream and downstream systems and processes.

• API & Integration Management:  

​

+ Design, build, and manage integrations between Salesforce and external applications, including telephony, payment, live chat/SMS solutions.

+ Utilize REST APIs, Web Services, JSON, and Platform Events to create seamless connections between systems.

• Quality Assurance & Testing:  

​

+ Lead comprehensive quality testing efforts, including creating test plans, executing test cases, and tracking defects for enterprise applications.

+ Implement advanced testing strategies, such as automated and performance testing frameworks, to ensure the reliability and efficiency of Salesforce solutions.

• Analytics, Reporting & System Optimization:  

​

+ Leverage Salesforce analytics and enterprise-level tools to extract insights and drive data-driven decision-making.

+ Ensure the continuous optimization of system performance, monitoring for potential issues and areas for improvement.

• Troubleshooting & Root Cause Analysis:  

​

+ Lead troubleshooting and root cause analysis for both development and production environments.

+ Use system metrics and analysis to identify and resolve issues promptly, minimizing downtime and ensuring smooth operation.

• Collaboration & Continuous Improvement:  

​

+ Collaborate with stakeholders, peers, and junior team members to review technical designs, conduct peer reviews, and share best practices.

+ Work within an Agile methodology, ensuring iterative development and continuous feedback.

+ Stay updated on the latest Salesforce technologies and security trends, improving your skills in areas like performance enhancement and threat remediation.

​

​

What you'll bring

​

• Salesforce Expertise:

+ Strong knowledge of Salesforce Service and Sales Cloud, including opportunities, leads, Salesforce CPQ, cases, entitlements, Omni-Channel Routing, reporting, security/sharing, automation, and data imports.

+ Experience integrating Salesforce with document management, billing, and subscription management tools.

• Technical Skills:  

​

+ Proficiency in Apex, LWC, SOQL, Visualforce, and Platform Events.

+ Experience with REST APIs, Web Services, JSON, and other integrations.

+ Familiarity with AppExchange and the ability to quickly learn 3rd-party applications.

+ Proficiency with GitHub or a similar version control system.

+ Understanding of error monitoring tools and practices.

• Development Experience:  

​

+ Minimum of 5 years of experience working with Salesforce Sales and Service Cloud in a developer role.

+ 5+ years of professional experience administering and developing SaaS applications.

+ Experience with Java or similar object-oriented programming languages.

• Soft Skills:  

​

+ Strong presentation and communication skills, with fluency in professional English (verbal and written).

+ Ability to manage multiple projects simultaneously while meeting deadlines.

+ Experience working in Agile environments and collaborating with teams.

• Education & Certifications:  

​

+ Bachelor’s degree in Computer Science, Information Technology, or a related field.

+ Salesforce certifications such as Certified Administrator and Platform Developer I and II are preferred.

​

​

As a Principal Data Engineer you will help drive the direction of our Data Warehouse.  You will be hands-on with teammates across all departments enabling them to access the data and empowering teams to make data-driven decisions about the direction of our business.  You will play a pivotal role in owning the infrastructure and code for our data pipelines within our Data Platform. You will be responsible for designing, implementing, and optimizing ingestion pipelines, enabling seamless extraction and loading of data from various sources such as customer warehouses, business systems, and events messaging buses. Movable Ink collects campaign data resulting from Billions of requests served each day.  Come and help us manage and make sense of the massive amount of data we’re ingesting! 

​

Responsibilities:

---------------------

​

• Partner with internal operations teams to identify, collect, and integrate data from various business systems, ensuring comprehensive and accurate data capture
• Design, implement, and maintain robust data pipelines that feed data into our Data Platform, ensuring high performance, scalability, and reliability
• Ensure data pipelines adhere to best practices and are optimized for performance and scalability
• Conduct thorough testing of data pipelines to validate data accuracy and integrity
• Monitor data pipelines, troubleshoot any issues that arise, and make improvements to these issues where applicable
• Establish and track SLAs for data processing and delivery, ensuring timely and reliable access to data for all users
• Become a mentor for less experienced team members, and establish patterns and practices that can be followed to increase quality, accuracy, and efficiency of solutions produced by the team
• Work with other teams in order to ensure access to data corresponds with company policies, and ensure data access, processing, and storage is in compliance with regulatory (e.g. GDPR, CCPA, etc.) requirements

​

Qualifications:

-------------------

​

• 12+ years of professional experience in data engineering, software engineering, database administration, business intelligence, or related field with 8+ years of that experience as a Data Engineer with a focus on cloud-based Data Warehouse platforms (Redshift, Snowflake, Firebolt, BigQuery).  We currently use Redshift.
• Elite-level understanding on how to work with and optimize multi-petabyte, mission-critical databases, ensuring high availability, performance, and reliability informed by a strong understanding of database internals
• Elite-level proficiency with Python and SQL languages, and significant experience building robust data pipelines with these languages
• Elite-level proficiency in using, deploying and managing at least one data pipeline orchestration tool/framework such as Apache Airflow, Prefect, etc.  We currently use Apache Airflow.
• Significant experience in building solutions that comply with regulatory requirements such as GDPR and CCPA
• Significant experience in designing and implementing solutions that can support both batch and real-time data consumption models
• Significant experience in building solutions that implement data security best practices within an AWS environment
• Significant experience in providing technical leadership, setting best practices, and successfully driving the adoption of new technologies and methodologies within a fast-moving organization
• Significant data modeling experience spanning more than one data modeling paradigm (e.g. Data Vault, Kimball/Ross, Inmon)
• Experience working in an Agile/Scrum environment, has experience working with technical managers and product owners/manager to break down high-level requirements into actionable cards
• Experience working with streaming platforms such as Apache Kafka and Apache Pulsar
• Excellent communication skills for effective collaboration with cross-functional teams

As Director of Data Science, you will own all AI Insights work at Movable Ink. This includes our internal reporting stack and guiding what improvements we can make to our model suite, working with our client-facing teams and our clients directly to realize the best outcomes for our clients, and the roadmap for our Insights capability. This is an opportunity to build out Movable Ink’s Analytics center of excellence.

​

Responsibilities:

​

• Manage a data team
• Own the product analytics roadmap that informs and determines priorities for future modeling initiatives
• Build out and maintain our internal reporting stack and insights generation capability for ongoing reporting, including managing escalations through a ticket queue
• Provide mentorship and training to our customer-facing teams on engaging with clients on personalization-related measurement and analytics problems
• Present directly to senior leaders and executives we work with in client organizations
• Own the roadmap for our Analytics product “Insights IQ”, which provides business reporting as well as advanced, proprietary model-grounded insights into personalization performance

​

Qualifications:

​

• Advanced quantitative degree at the intersection of business/economics/mathematics or equivalent experience
• Experience owning product analytics and reporting for a complex consumer-facing product; ideally you have previously worked with machine-learning systems
• Solid foundations in statistics and online controlled experiments (a/b testing) - previous Marketing experience is a plus but not required
• You enjoy going deep and hands on and have a high comfort level reasoning through data backends and writing SQL, setting up and using reporting tools such as Looker/Tableau as well as higher-level business equivalents such as Excel/Google Sheets
• 5+ years of management experience, building and coaching a team
• Comfort driving a cross-team roadmap including multiple (technical) teams
• Ability to drive multiple initiatives and prioritize between short-term and long-term solutions
• A desire to always be learning and contributing to a collaborative environment

​

​

The base pay range for this position is $250,000-$275,000/year. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

Company Overview

====================

​

Deepgram is a foundational AI company on a mission to transform human-machine interaction using natural language. We give any developer access to the fastest, most powerful voice AI platform including access to models for speech-to-text, text-to-speech, and spoken language understanding with just an API call. From transcription to sentiment analysis to voice synthesis, Deepgram is the preferred partner for builders of voice AI applications.

​

Deepgram is looking for a Mid Market/Enterprise Account Executive to drive new customers and revenue to our rapidly growing company.  You will have the opportunity to sell a patented world-class speech recognition system that has been enabling our customers to achieve things previously not attainable with automated speech recognition.  We are looking for hungry and talented sales professionals to help us take our top-line revenue to new heights!

​

What You'll Do

​

• Self-prospecting to build a strong sales pipeline of new logos, striving to exceed quarterly and annual sales targets, as well as partnering with the Marketing and SDR teams to generate meetings
• Work closely with cross-functional teams (especially Sales Ops and Sales Engineers) to ensure sales effectiveness
• Have a depth of understanding regarding customer needs in the ASR space, competition, and Deepgram products to be able to articulate Deepgram’s value proposition fully
• Establish and maintain relationships with key stakeholders, work with CSMs to drive upsell opportunities and manage existing accounts ongoing

​

You’ll Love This Role If You

​

• Value having leadership that has tenure and a track record of success
• Thrive working with A Players as cross-functional partners across GTM
• Understand the importance of selling a product that is market validated and can deliver on its technical promise
• Believe there should be no cap to upside and want control of account up-sell potential
• Are passionate about what Deepgram is building and how we are changing what is possible with speech

​

It’s Important to Us That You Have

​

• Proven experience in a technical full-cycle sales role
• Experience building your own pipeline from scratch and closing accounts
• Consistent overachievement against sales targets in past experiences
• Strong written and verbal communication skills
• Empathy and a unique ability to understand customer needs
• Highly organized with exceptional follow-up skills due to managing multiple opportunities at any given time
• Ability to drive a consistent and repeatable sales process

​

It Would Be Great If You Had

​

• Familiarity with Challenger or Triangle sales methodology
• Experience selling to a technical audience in a similar space

​

Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $85 million in total funding after closing our Series B funding round last year. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you!

​

Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.

​

We are happy to provide accommodations for applicants who need them.

​

Company Overview

====================

​

Deepgram is a foundational AI company on a mission to transform human-machine interaction using natural language. We give any developer access to the fastest, most powerful voice AI platform including access to models for speech-to-text, text-to-speech, and spoken language understanding with just an API call. From transcription to sentiment analysis to voice synthesis, Deepgram is the preferred partner for builders of voice AI applications.

​

Deepgram is looking for a Mid Market/Enterprise Account Executive to drive new customers and revenue to our rapidly growing company.  You will have the opportunity to sell a patented world-class speech recognition system that has been enabling our customers to achieve things previously not attainable with automated speech recognition.  We are looking for hungry and talented sales professionals to help us take our top-line revenue to new heights!

​

What You'll Do

​

• Self-prospecting to build a strong sales pipeline of new logos, striving to exceed quarterly and annual sales targets, as well as partnering with the Marketing and SDR teams to generate meetings
• Work closely with cross-functional teams (especially Sales Ops and Sales Engineers) to ensure sales effectiveness
• Have a depth of understanding regarding customer needs in the ASR space, competition, and Deepgram products to be able to articulate Deepgram’s value proposition fully
• Establish and maintain relationships with key stakeholders, work with CSMs to drive upsell opportunities and manage existing accounts ongoing

​

You’ll Love This Role If You

​

• Value having leadership that has tenure and a track record of success
• Thrive working with A Players as cross-functional partners across GTM
• Understand the importance of selling a product that is market validated and can deliver on its technical promise
• Believe there should be no cap to upside and want control of account up-sell potential
• Are passionate about what Deepgram is building and how we are changing what is possible with speech

​

It’s Important to Us That You Have

​

• Proven experience in a technical full-cycle sales role
• Experience building your own pipeline from scratch and closing accounts
• Consistent overachievement against sales targets in past experiences
• Strong written and verbal communication skills
• Empathy and a unique ability to understand customer needs
• Highly organized with exceptional follow-up skills due to managing multiple opportunities at any given time
• Ability to drive a consistent and repeatable sales process

​

It Would Be Great If You Had

​

• Familiarity with Challenger or Triangle sales methodology
• Experience selling to a technical audience in a similar space

​

Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $85 million in total funding after closing our Series B funding round last year. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you!

​

Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.

​

We are happy to provide accommodations for applicants who need them.

​

Company Overview

====================

​

Deepgram is a foundational AI company on a mission to transform human-machine interaction using natural language. We give any developer access to the fastest, most powerful voice AI platform including access to models for speech-to-text, text-to-speech, and spoken language understanding with just an API call. From transcription to sentiment analysis to voice synthesis, Deepgram is the preferred partner for builders of voice AI applications.

​

Deepgram is looking for a Mid Market/Enterprise Account Executive to drive new customers and revenue to our rapidly growing company.  You will have the opportunity to sell a patented world-class speech recognition system that has been enabling our customers to achieve things previously not attainable with automated speech recognition.  We are looking for hungry and talented sales professionals to help us take our top-line revenue to new heights!

​

What You'll Do

​

• Self-prospecting to build a strong sales pipeline of new logos, striving to exceed quarterly and annual sales targets, as well as partnering with the Marketing and SDR teams to generate meetings
• Work closely with cross-functional teams (especially Sales Ops and Sales Engineers) to ensure sales effectiveness
• Have a depth of understanding regarding customer needs in the ASR space, competition, and Deepgram products to be able to articulate Deepgram’s value proposition fully
• Establish and maintain relationships with key stakeholders, work with CSMs to drive upsell opportunities and manage existing accounts ongoing

​

You’ll Love This Role If You

​

• Value having leadership that has tenure and a track record of success
• Thrive working with A Players as cross-functional partners across GTM
• Understand the importance of selling a product that is market validated and can deliver on its technical promise
• Believe there should be no cap to upside and want control of account up-sell potential
• Are passionate about what Deepgram is building and how we are changing what is possible with speech

​

It’s Important to Us That You Have

​

• Proven experience in a technical full-cycle sales role
• Experience building your own pipeline from scratch and closing accounts
• Consistent overachievement against sales targets in past experiences
• Strong written and verbal communication skills
• Empathy and a unique ability to understand customer needs
• Highly organized with exceptional follow-up skills due to managing multiple opportunities at any given time
• Ability to drive a consistent and repeatable sales process

​

It Would Be Great If You Had

​

• Familiarity with Challenger or Triangle sales methodology
• Experience selling to a technical audience in a similar space

​

Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $85 million in total funding after closing our Series B funding round last year. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you!

​

Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.

​

We are happy to provide accommodations for applicants who need them.

​

Company Overview

====================

​

Deepgram is a foundational AI company on a mission to transform human-machine interaction using natural language. We give any developer access to the fastest, most powerful voice AI platform including access to models for speech-to-text, text-to-speech, and spoken language understanding with just an API call. From transcription to sentiment analysis to voice synthesis, Deepgram is the preferred partner for builders of voice AI applications.

​

Deepgram is looking for a Mid Market/Enterprise Account Executive to drive new customers and revenue to our rapidly growing company.  You will have the opportunity to sell a patented world-class speech recognition system that has been enabling our customers to achieve things previously not attainable with automated speech recognition.  We are looking for hungry and talented sales professionals to help us take our top-line revenue to new heights!

​

What You'll Do

​

• Self-prospecting to build a strong sales pipeline of new logos, striving to exceed quarterly and annual sales targets, as well as partnering with the Marketing and SDR teams to generate meetings
• Work closely with cross-functional teams (especially Sales Ops and Sales Engineers) to ensure sales effectiveness
• Have a depth of understanding regarding customer needs in the ASR space, competition, and Deepgram products to be able to articulate Deepgram’s value proposition fully
• Establish and maintain relationships with key stakeholders, work with CSMs to drive upsell opportunities and manage existing accounts ongoing

​

You’ll Love This Role If You

​

• Value having leadership that has tenure and a track record of success
• Thrive working with A Players as cross-functional partners across GTM
• Understand the importance of selling a product that is market validated and can deliver on its technical promise
• Believe there should be no cap to upside and want control of account up-sell potential
• Are passionate about what Deepgram is building and how we are changing what is possible with speech

​

It’s Important to Us That You Have

​

• Proven experience in a technical full-cycle sales role
• Experience building your own pipeline from scratch and closing accounts
• Consistent overachievement against sales targets in past experiences
• Strong written and verbal communication skills
• Empathy and a unique ability to understand customer needs
• Highly organized with exceptional follow-up skills due to managing multiple opportunities at any given time
• Ability to drive a consistent and repeatable sales process

​

It Would Be Great If You Had

​

• Familiarity with Challenger or Triangle sales methodology
• Experience selling to a technical audience in a similar space

​

Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $85 million in total funding after closing our Series B funding round last year. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you!

​

Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.

​

We are happy to provide accommodations for applicants who need them.

​

Company Overview

====================

​

Deepgram is a foundational AI company on a mission to transform human-machine interaction using natural language. We give any developer access to the fastest, most powerful voice AI platform including access to models for speech-to-text, text-to-speech, and spoken language understanding with just an API call. From transcription to sentiment analysis to voice synthesis, Deepgram is the preferred partner for builders of voice AI applications.

​

Deepgram is looking for a Mid Market/Enterprise Account Executive to drive new customers and revenue to our rapidly growing company.  You will have the opportunity to sell a patented world-class speech recognition system that has been enabling our customers to achieve things previously not attainable with automated speech recognition.  We are looking for hungry and talented sales professionals to help us take our top-line revenue to new heights!

​

What You'll Do

​

• Self-prospecting to build a strong sales pipeline of new logos, striving to exceed quarterly and annual sales targets, as well as partnering with the Marketing and SDR teams to generate meetings
• Work closely with cross-functional teams (especially Sales Ops and Sales Engineers) to ensure sales effectiveness
• Have a depth of understanding regarding customer needs in the ASR space, competition, and Deepgram products to be able to articulate Deepgram’s value proposition fully
• Establish and maintain relationships with key stakeholders, work with CSMs to drive upsell opportunities and manage existing accounts ongoing

​

You’ll Love This Role If You

​

• Value having leadership that has tenure and a track record of success
• Thrive working with A Players as cross-functional partners across GTM
• Understand the importance of selling a product that is market validated and can deliver on its technical promise
• Believe there should be no cap to upside and want control of account up-sell potential
• Are passionate about what Deepgram is building and how we are changing what is possible with speech

​

It’s Important to Us That You Have

​

• Proven experience in a technical full-cycle sales role
• Experience building your own pipeline from scratch and closing accounts
• Consistent overachievement against sales targets in past experiences
• Strong written and verbal communication skills
• Empathy and a unique ability to understand customer needs
• Highly organized with exceptional follow-up skills due to managing multiple opportunities at any given time
• Ability to drive a consistent and repeatable sales process

​

It Would Be Great If You Had

​

• Familiarity with Challenger or Triangle sales methodology
• Experience selling to a technical audience in a similar space

​

Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $85 million in total funding after closing our Series B funding round last year. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you!

​

Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.

​

We are happy to provide accommodations for applicants who need them.

​

Company Overview

====================

​

Deepgram is a foundational AI company on a mission to transform human-machine interaction using natural language. We give any developer access to the fastest, most powerful voice AI platform including access to models for speech-to-text, text-to-speech, and spoken language understanding with just an API call. From transcription to sentiment analysis to voice synthesis, Deepgram is the preferred partner for builders of voice AI applications.

​

Deepgram is looking for a Mid Market/Enterprise Account Executive to drive new customers and revenue to our rapidly growing company.  You will have the opportunity to sell a patented world-class speech recognition system that has been enabling our customers to achieve things previously not attainable with automated speech recognition.  We are looking for hungry and talented sales professionals to help us take our top-line revenue to new heights!

​

What You'll Do

​

• Self-prospecting to build a strong sales pipeline of new logos, striving to exceed quarterly and annual sales targets, as well as partnering with the Marketing and SDR teams to generate meetings
• Work closely with cross-functional teams (especially Sales Ops and Sales Engineers) to ensure sales effectiveness
• Have a depth of understanding regarding customer needs in the ASR space, competition, and Deepgram products to be able to articulate Deepgram’s value proposition fully
• Establish and maintain relationships with key stakeholders, work with CSMs to drive upsell opportunities and manage existing accounts ongoing

​

You’ll Love This Role If You

​

• Value having leadership that has tenure and a track record of success
• Thrive working with A Players as cross-functional partners across GTM
• Understand the importance of selling a product that is market validated and can deliver on its technical promise
• Believe there should be no cap to upside and want control of account up-sell potential
• Are passionate about what Deepgram is building and how we are changing what is possible with speech

​

It’s Important to Us That You Have

​

• Proven experience in a technical full-cycle sales role
• Experience building your own pipeline from scratch and closing accounts
• Consistent overachievement against sales targets in past experiences
• Strong written and verbal communication skills
• Empathy and a unique ability to understand customer needs
• Highly organized with exceptional follow-up skills due to managing multiple opportunities at any given time
• Ability to drive a consistent and repeatable sales process

​

It Would Be Great If You Had

​

• Familiarity with Challenger or Triangle sales methodology
• Experience selling to a technical audience in a similar space

​

Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $85 million in total funding after closing our Series B funding round last year. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you!

​

Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.

​

We are happy to provide accommodations for applicants who need them.

​

Company Overview

====================

​

Deepgram is a foundational AI company on a mission to transform human-machine interaction using natural language. We give any developer access to the fastest, most powerful voice AI platform including access to models for speech-to-text, text-to-speech, and spoken language understanding with just an API call. From transcription to sentiment analysis to voice synthesis, Deepgram is the preferred partner for builders of voice AI applications.

​

Deepgram is looking for a Mid Market/Enterprise Account Executive to drive new customers and revenue to our rapidly growing company.  You will have the opportunity to sell a patented world-class speech recognition system that has been enabling our customers to achieve things previously not attainable with automated speech recognition.  We are looking for hungry and talented sales professionals to help us take our top-line revenue to new heights!

​

What You'll Do

​

• Self-prospecting to build a strong sales pipeline of new logos, striving to exceed quarterly and annual sales targets, as well as partnering with the Marketing and SDR teams to generate meetings
• Work closely with cross-functional teams (especially Sales Ops and Sales Engineers) to ensure sales effectiveness
• Have a depth of understanding regarding customer needs in the ASR space, competition, and Deepgram products to be able to articulate Deepgram’s value proposition fully
• Establish and maintain relationships with key stakeholders, work with CSMs to drive upsell opportunities and manage existing accounts ongoing

​

You’ll Love This Role If You

​

• Value having leadership that has tenure and a track record of success
• Thrive working with A Players as cross-functional partners across GTM
• Understand the importance of selling a product that is market validated and can deliver on its technical promise
• Believe there should be no cap to upside and want control of account up-sell potential
• Are passionate about what Deepgram is building and how we are changing what is possible with speech

​

It’s Important to Us That You Have

​

• Proven experience in a technical full-cycle sales role
• Experience building your own pipeline from scratch and closing accounts
• Consistent overachievement against sales targets in past experiences
• Strong written and verbal communication skills
• Empathy and a unique ability to understand customer needs
• Highly organized with exceptional follow-up skills due to managing multiple opportunities at any given time
• Ability to drive a consistent and repeatable sales process

​

It Would Be Great If You Had

​

• Familiarity with Challenger or Triangle sales methodology
• Experience selling to a technical audience in a similar space

​

Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $85 million in total funding after closing our Series B funding round last year. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you!

​

Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.

​

We are happy to provide accommodations for applicants who need them.

​

Company Overview

====================

​

Deepgram is a foundational AI company on a mission to transform human-machine interaction using natural language. We give any developer access to the fastest, most powerful voice AI platform including access to models for speech-to-text, text-to-speech, and spoken language understanding with just an API call. From transcription to sentiment analysis to voice synthesis, Deepgram is the preferred partner for builders of voice AI applications.

​

Deepgram is looking for a Mid Market/Enterprise Account Executive to drive new customers and revenue to our rapidly growing company.  You will have the opportunity to sell a patented world-class speech recognition system that has been enabling our customers to achieve things previously not attainable with automated speech recognition.  We are looking for hungry and talented sales professionals to help us take our top-line revenue to new heights!

​

What You'll Do

​

• Self-prospecting to build a strong sales pipeline of new logos, striving to exceed quarterly and annual sales targets, as well as partnering with the Marketing and SDR teams to generate meetings
• Work closely with cross-functional teams (especially Sales Ops and Sales Engineers) to ensure sales effectiveness
• Have a depth of understanding regarding customer needs in the ASR space, competition, and Deepgram products to be able to articulate Deepgram’s value proposition fully
• Establish and maintain relationships with key stakeholders, work with CSMs to drive upsell opportunities and manage existing accounts ongoing

​

You’ll Love This Role If You

​

• Value having leadership that has tenure and a track record of success
• Thrive working with A Players as cross-functional partners across GTM
• Understand the importance of selling a product that is market validated and can deliver on its technical promise
• Believe there should be no cap to upside and want control of account up-sell potential
• Are passionate about what Deepgram is building and how we are changing what is possible with speech

​

It’s Important to Us That You Have

​

• Proven experience in a technical full-cycle sales role
• Experience building your own pipeline from scratch and closing accounts
• Consistent overachievement against sales targets in past experiences
• Strong written and verbal communication skills
• Empathy and a unique ability to understand customer needs
• Highly organized with exceptional follow-up skills due to managing multiple opportunities at any given time
• Ability to drive a consistent and repeatable sales process

​

It Would Be Great If You Had

​

• Familiarity with Challenger or Triangle sales methodology
• Experience selling to a technical audience in a similar space

​

Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $85 million in total funding after closing our Series B funding round last year. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you!

​

Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.

​

We are happy to provide accommodations for applicants who need them.

​

Company Overview

====================

​

Deepgram is a foundational AI company on a mission to transform human-machine interaction using natural language. We give any developer access to the fastest, most powerful voice AI platform including access to models for speech-to-text, text-to-speech, and spoken language understanding with just an API call. From transcription to sentiment analysis to voice synthesis, Deepgram is the preferred partner for builders of voice AI applications.

​

Deepgram is looking for a Mid Market/Enterprise Account Executive to drive new customers and revenue to our rapidly growing company.  You will have the opportunity to sell a patented world-class speech recognition system that has been enabling our customers to achieve things previously not attainable with automated speech recognition.  We are looking for hungry and talented sales professionals to help us take our top-line revenue to new heights!

​

What You'll Do

​

• Self-prospecting to build a strong sales pipeline of new logos, striving to exceed quarterly and annual sales targets, as well as partnering with the Marketing and SDR teams to generate meetings
• Work closely with cross-functional teams (especially Sales Ops and Sales Engineers) to ensure sales effectiveness
• Have a depth of understanding regarding customer needs in the ASR space, competition, and Deepgram products to be able to articulate Deepgram’s value proposition fully
• Establish and maintain relationships with key stakeholders, work with CSMs to drive upsell opportunities and manage existing accounts ongoing

​

You’ll Love This Role If You

​

• Value having leadership that has tenure and a track record of success
• Thrive working with A Players as cross-functional partners across GTM
• Understand the importance of selling a product that is market validated and can deliver on its technical promise
• Believe there should be no cap to upside and want control of account up-sell potential
• Are passionate about what Deepgram is building and how we are changing what is possible with speech

​

It’s Important to Us That You Have

​

• Proven experience in a technical full-cycle sales role
• Experience building your own pipeline from scratch and closing accounts
• Consistent overachievement against sales targets in past experiences
• Strong written and verbal communication skills
• Empathy and a unique ability to understand customer needs
• Highly organized with exceptional follow-up skills due to managing multiple opportunities at any given time
• Ability to drive a consistent and repeatable sales process

​

It Would Be Great If You Had

​

• Familiarity with Challenger or Triangle sales methodology
• Experience selling to a technical audience in a similar space

​

Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $85 million in total funding after closing our Series B funding round last year. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you!

​

Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.

​

We are happy to provide accommodations for applicants who need them.

​