Find Your Dream Job at a Company that Shares Your Values

CarOffer fully became part of the CarGurus (NASDAQ: CARG) family in 2023, and is an industry leader in the digital wholesale marketplace. We are automating a dealer’s ability to buy, sell, and trade cars. By bringing these two companies together, we are giving consumers and dealers alike the power to reach their destination through a full suite of digital transaction platforms. With ~14,000 dealerships in the CarOffer network, we make it easy for our dealer customers to automate inventory, connect with the right buyers, and ultimately grow their profitability.

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Role overview

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The Sales Development Representative role is responsible for creating sales pipeline with prospective dealers and previously churned dealers. A Sales Development Representative (SDR) has a positive relationship with both internal (Inside Sales Executive, Sales Leadership) and external (Dealer) stakeholders. SDRs are tasked with calling into dealerships to set meetings and scheduled demos for the Inside Sales Executives. The ideal candidate will have a “hunting” mindset and passion for engaging directly with dealers. They will support a collaborative and high-performance environment that enables the team to grow CarOffer's market presence, transaction revenue, and recurring services revenue. This role is based in Addison, Texas with at-least 60% in-office presence required.

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What you'll do

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• Achieve monthly quota for new dealer activations, transactions, and revenue.
• Drive growth within the dealer market by successfully managing the sales cycle from prospect to meeting set and creating strong pipeline for Inside Sales Executives.
• Maintain a deep understanding of CarOffer products and services to effectively communicate their value.
• Collaborate with the team to develop tailored solutions that address client pain points, drive value, and maximize dealer lifetime value.

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What you'll bring

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• Bachelor's degree in Business Administration, Marketing, or a related field preferred.
• 1-3 years of inside/outside sales/BDR experience, with a strong track record of success.
• Stay updated on industry trends, market conditions, and vehicle demand to provide insights to others.
• Strategic thinker with the ability to analyze data, identify trends, and develop actionable insights to inform decision-making.
• Excellent communication and interpersonal skills, with the ability to build rapport and negotiate effectively with internal and external stakeholders.
• Previous experience working in a CRM (preferably HubSpot).

Role Overview:

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We are looking for a Senior Product Marketing Manager to lead GTM efforts for CarGurus’ dealer products. You will partner closely with Sales and Product to influence the product roadmap, bring our products to market and drive product success. You are the expert on our dealer customers and are able to translate insights into action. The ideal candidate is able to think big picture while also diving into the details and makes it their mission to ensure we are delighting our dealer customers.

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What you'll do:

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• Partner with product and sales across the entire product lifecycle: working collaboratively to shape the product roadmap, developing and executing GTM strategies, and leveraging insights to drive product success.
• Align team’s priorities with product and revenue objectives and measure results to ensure we are driving business impact
• Represent the voice of the customer and develop a deep understanding of our customers and products. Leverage NPS and other customer insights to identify opportunities for improvement and influence the product roadmap.
• Demonstrate the ability to tell a story to stakeholders (driving the “why” behind the work) based on the customer insights that you pull from the data and aggregate
• Develop the strategy behind product positioning and messaging across our suite of dealer products.
• Work closely with the sales team to make strategic recommendations and provide the tools and resources needed to effectively communicate the value of our dealer products to customers. Create marketing collateral, pitch decks, and other sales enablement materials that are clear, consistent, aligned with CarGurus brand, and also resonating with dealers.
• Develop the creative strategy & portfolio of assets for the B2B Marketing team to drive demand gen and customer retention
• Demonstrate a strong command of copywriting and creative judgment, ensuring that all marketing communications are clear, concise, and compelling, while also being customer-centric.
• Able to develop and implement project management strategies that align with the organization's overall goals and objectives by identifying and managing cross-functional dependencies and leading project teams through complex problem-solving and decision-making.

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What you'll bring:

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• Bachelor's degree
• 6-8 years of experience with 4+ in product marketing
• Excellent written and verbal communication skills. You are a strong storyteller with a knack for creating compelling content that will drive results.
• Proven track record of developing and executing successful go-to-market strategies for B2B products.
• Excellent at developing cross-functional relationships and working in close partnership with product and sales
• Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously.

Role overview

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The Regional Sales Director will seek to build relationships in the assigned geographical market with dealer decision makers and automotive dealership groups. The Director's primary responsibility will be to represent CarGurus in a designated territory, consult with that territory's automotive retailers, reviewing on-line business practices, and consulting with dealership management and Internet department staff.

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What you'll do

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• Develop, preserve, and grow direct relationships in a designated geography through prospecting, sales calls, and relationship development and management
• Create and manage relationships with area automotive retailers by demonstrating value as an on-line marketing strategy consultant
• Ensure customer satisfaction by responding quickly and accurately to dealer concerns and needs and following thru on prompt resolution
• Provide in-depth analyses and reports regarding field activities and dealership progress
• Provide written and verbal feedback to the product and operational teams on new product ideas and/or suggested modifications to existing products
• Collaborate internally with various operational teammates to maximize client retention and relationship growth efforts.

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What you'll bring

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• 5+ years of direct sales experience
• Automotive experience required
• Willingness and ability to travel on a frequent basis within a defined territory
• Strong business consulting, analysis and reporting skills
• Ability to work independently from a remote/home office
• Motivated self-starter with the desire to succeed in a fast-paced rapidly growing company
• Collaborative background working with various internal teammates to execute go-to-market strategy effectively and efficiently
• Proficient in Google Workspace
• Salesforce Experience a plus

Role overview

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The Account Executive will focus on growing CarGurus' existing customer base in the US market by building strong relationships within a book of dealer clients. It will be your responsibility to work with Business Development, Product Specialists, and Account Managers to ensure high levels of product and customer retention. Within this role, you will:

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What you'll do

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• Create, preserve, and grow relationships within a designated book of business through prospecting, sales calls, and rapport-building
• Identify and close cross-sell/up-sell opportunities using the CarGurus suite of products
• Grow your book of business through new acquisition opportunities in partnership with Business Development
• Increase revenue per client by re-negotiating subscription rates
• Work with an Account Manager to ensure high customer retention within your book of business
• Work with a Product Specialist to introduce your book of business to and sell CarGurus' newest product offerings
• Accurately forecast monthly sales and retention achievement to management
• Contribute feedback to the larger CarGurus organization by utilizing strong analytical thinking, presentation, and problem-solving skills

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What you'll bring

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• 1-2 years of proven inside sales experience and closing ability
• Strong account management skills
• Good organizational skills
• Strong internal motivation
• Sandler Sales Training is a plus
• SaaS or Auto Industry Experience is a Plus
• The role requires higher levels of collaboration with multiple teams, mostly with the field team

Role overview

​

The Regional Sales Director will seek to build relationships in the assigned geographical market with dealer decision makers and automotive dealership groups. The Director's primary responsibility will be to represent CarGurus in a designated territory, consult with that territory's automotive retailers, reviewing on-line business practices, and consulting with dealership management and Internet department staff.

​

What you'll do

​

• Develop, preserve, and grow direct relationships in a designated geography through prospecting, sales calls, and relationship development and management
• Create and manage relationships with area automotive retailers by demonstrating value as an on-line marketing strategy consultant
• Ensure customer satisfaction by responding quickly and accurately to dealer concerns and needs and following thru on prompt resolution
• Provide in-depth analyses and reports regarding field activities and dealership progress
• Provide written and verbal feedback to the product and operational teams on new product ideas and/or suggested modifications to existing products
• Collaborate internally with various operational teammates to maximize client retention and relationship growth efforts.

​

What you'll bring

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• 5+ years of direct sales experience
• Automotive experience required
• Willingness and ability to travel on a frequent basis within a defined territory
• Strong business consulting, analysis and reporting skills
• Ability to work independently from a remote/home office
• Motivated self-starter with the desire to succeed in a fast-paced rapidly growing company
• Collaborative background working with various internal teammates to execute go-to-market strategy effectively and efficiently
• Proficient in Google Workspace
• Salesforce Experience a plus

Role Overview

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CarGurus’ looking to hire aTechnical Fellow  as part of our Engineering Platform team to help us drive towards highly-scalable, resilient, cloud-architected services and applications that address our long term business goals. We are constantly modernizing our technology and are looking for someone who is experienced in architecting cloud-first services on top of AWS cloud while ensuring they provide a great developer experience. 

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What you’ll do:

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• Lead the architectural design and strategy to achieve scalable, reliable, and secure cloud-architected services within AWS
• Make specific recommendations of AWS technologies and offerings which complement or replace internally developed systems to accelerate delivery and reduce long-term maintenance.
• Provide technical leadership and guidance to the engineering team, mentoring junior engineers, conducting code reviews, and promoting a culture of engineering excellence operating in the cloud.
• Drive the adoption of best practices for cloud-native development, continuous integration/continuous deployment (CI/CD), and infrastructure as code (IaC).
• Collaborate with cross-functional teams to define and prioritize architectural requirements, ensuring alignment with business goals and customer needs.
• Drive platform innovation and modernization initiatives, evaluating emerging technologies and industry trends to enhance developer productivity, improve operational efficiency, and optimize costs.
• Communicate effectively with stakeholders to provide updates on platform initiatives, solicit feedback, and address concerns or issues.
• Lead efforts to optimize platform performance, scalability, and cost efficiency, leveraging cloud-native services and infrastructure.

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Who you are:

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• 10+ years of experience in software and systems architecture with at least 5 years experience in AWS architecture.
• Experience with helping organizations manage iterative cloud transformation while delivering value at each stage of progress.
• Proven track record of designing and implementing scalable, reliable, and secure cloud services.
• Comfortable operating in a wide array of software languages such as: Java, JavaScript, Golang, and Python.
• Solid understanding of Docker, Kubernetes, Terraform, Prometheus, and GitHub.
• Experienced software engineer with a deep understanding of architecture, cloud computing, and platform engineering.
• Excellent communication skills and can effectively articulate technical concepts to both technical and non-technical stakeholders.
• Proactive and forward-thinking, constantly seeking out opportunities to innovate and drive the evolution of the platform.
• Committed to ensuring the reliability, security, and performance of production systems and services, and takes pride in delivering value to customers through a robust and resilient platform.
• Passionate about improving developer productivity and efficiency through the adoption of best practices, automation, and tooling.

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Role overview

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The Regional Sales Director will seek to build relationships in the assigned geographical market with dealer decision makers and automotive dealership groups. The Director's primary responsibility will be to represent CarGurus in a designated territory, consult with that territory's automotive retailers, reviewing on-line business practices, and consulting with dealership management and Internet department staff.

​

What you'll do

​

• Develop, preserve, and grow direct relationships in a designated geography through prospecting, sales calls, and relationship development and management
• Create and manage relationships with area automotive retailers by demonstrating value as an on-line marketing strategy consultant
• Ensure customer satisfaction by responding quickly and accurately to dealer concerns and needs and following thru on prompt resolution
• Provide in-depth analyses and reports regarding field activities and dealership progress
• Provide written and verbal feedback to the product and operational teams on new product ideas and/or suggested modifications to existing products
• Collaborate internally with various operational teammates to maximize client retention and relationship growth efforts.

​

What you'll bring

​

• 5+ years of direct sales experience
• Automotive experience required
• Willingness and ability to travel on a frequent basis within a defined territory
• Strong business consulting, analysis and reporting skills
• Ability to work independently from a remote/home office
• Motivated self-starter with the desire to succeed in a fast-paced rapidly growing company
• Collaborative background working with various internal teammates to execute go-to-market strategy effectively and efficiently
• Proficient in Google Workspace
• Salesforce Experience a plus

Role overview

​

The Regional Sales Director will seek to build relationships in the assigned geographical market with dealer decision makers and automotive dealership groups. The Director's primary responsibility will be to represent CarGurus in a designated territory, consult with that territory's automotive retailers, reviewing on-line business practices, and consulting with dealership management and Internet department staff.

​

What you'll do

​

• Develop, preserve, and grow direct relationships in a designated geography through prospecting, sales calls, and relationship development and management
• Create and manage relationships with area automotive retailers by demonstrating value as an on-line marketing strategy consultant
• Ensure customer satisfaction by responding quickly and accurately to dealer concerns and needs and following thru on prompt resolution
• Provide in-depth analyses and reports regarding field activities and dealership progress
• Provide written and verbal feedback to the product and operational teams on new product ideas and/or suggested modifications to existing products
• Collaborate internally with various operational teammates to maximize client retention and relationship growth efforts.

​

What you'll bring

​

• 5+ years of direct sales experience
• Automotive experience required
• Willingness and ability to travel on a frequent basis within a defined territory
• Strong business consulting, analysis and reporting skills
• Ability to work independently from a remote/home office
• Motivated self-starter with the desire to succeed in a fast-paced rapidly growing company
• Collaborative background working with various internal teammates to execute go-to-market strategy effectively and efficiently
• Proficient in Google Workspace
• Salesforce Experience a plus

As a Data Engineer, you will help drive the direction of our Data Warehouse, work hands-on with teammates across the organization to get access to relevant data, and empower teams to make data driven decisions about the direction of our business.  Movable Ink collects campaign data resulting from Billions of requests served each day.  Come and help us manage and make sense of the massive amount of data we’re ingesting!

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Responsibilities:

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• Partner with other Data Engineers and other stakeholders to model ingested data into consumable objects tied to business/stakeholder need
• Implement and test data pipelines
• Document data lineage for transformation of data as it flows from source to target
• Create comprehensive data products with well-defined SLAs
• Partner with Analysts to build dashboards and reports in a BI tool
• Partner with Software Engineers to build in-platform reports
• Work with team to help administer various aspects of our data platform
• Occasionally participate in “Show and Tell” events to demonstrate recent work

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Qualifications:

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• 3+ years experience as a Data Engineer for a SaaS or SaaS-like company with a focus on Cloud-based Data Warehouse platforms (e.g. AWS Redshift, Google BigQuery, Snowflake).  We use AWS Redshift.
• Experience with data modeling in a data warehouse environment (Kimball, Inmon, DataVault).  We use Kimball and DataVault 2.0
• Experience with creating code-based data pipelines (we use Python and SQL) and orchestrating them with tools such Apache Airflow, Luigi, Dagster.  We use Airflow.
• Experience building data pipelines from structured, unstructured, and semi-structured data.
• Experience working with version control tools (e.g. git).  We use Git/Github.
• Experience working within the Continuous Integration / Continuous Delivery (CI/CD) paradigm.  We use Gitlab CI/CD.
• Experience working with Linux/BSD shell commands.  Our Linux-based servers run Ubuntu Linux, and our employee computers are Macbook Pros.
• Experience with at least one Enterprise BI Tool (e.g. Tableau Server, QlikSense, etc.).  We use Tableau/Tableau Server on Linux.
• Experience building data pipelines from APIs published by third party SaaS platforms. Some of the third-party SaaS platforms we need to extract data from are: Salesforce.com, Zendesk, Netsuite, Shortcut.
• Strong documentation skills and in particular has experience documenting source-to-target mappings (STMs).
• Experience working in an Agile environment

The Strategic Account Representative’s (StrAR) goal is to fill the Sales team’s pipeline with qualified opportunities with our most Strategic prospects. The StrAR role is instrumental in the success and growth of the business and gives individuals ample opportunity to use their personality & creative/strategic thinking abilities to directly influence conversations with our prospects. The StrAR role is designed to provide individuals with hands-on experience in a fast-paced start-up environment where things are constantly changing and evolving. Success in this role will lead to internal opportunities in Sales, Client Experience, Marketing, Partnerships, Strategic Accounts, etc. within 18-24 months.

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Responsibilities:

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• Develop new relationships through phone, email, and social media communications in order to establish meetings with senior level decision makers in companies across your assigned North America territory
• Assess the prospect's needs, identify and build upon pain points, explain Movable Ink solutions, and qualify/disqualify prospects on introduction/discovery calls and meetings to then hand off for your Account Director to begin their sales process
• Work with your Account Director(s) to build and maintain a healthy sales pipeline
• Take & log organized notes, build out presentation decks, gather contact information & nurture contacts post-opportunity
• Research accounts and prospects thoroughly, identifying pain points, company-wide initiatives, and director-level objectives in order to formulate an outreach and execution strategy with your Account Director
• Build mock-ups for prospects that illustrate how Movable Ink can provide additional value beyond what they’re currently doing
• Utilize our sales database and prospecting tools to manage your pipeline and maintain accurate information about suspects, prospects, and their companies

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Qualifications:

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• Self-motivation and the desire to work successfully in a fast-paced, highly strategic sales environment
• Experience with prioritization and organization in a professional environment; both in person and remotely
• Proven ability to collaborate effectively with colleagues, management, and other departments
• 2+ years of experience in a marketing or sales development role

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The base pay range for this position is $60,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

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As a Senior Full Stack Engineer on the Platform team, you will be responsible for developing and maintaining the foundation of our core platform, which powers our company's products and services. You will work closely with product managers, product designers and other engineers to deliver high-quality and scalable software solutions.

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Responsibilities

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• Work with other Engineers to design and implement secure, scalable, highly available services using our core web technologies - Rails, Javascript, NodeJS, PostgreSQL
• Collaborate with product and design partners to create reliable solutions
• Conduct code reviews and provide helpful feedback to teammates
• Improve our existing services and troubleshoot customer issues
• Have an interest in learning new tools, languages, workflows, and philosophies to grow

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Requirements

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• Experience working with Ember, React (or other modern Javascript frameworks)
• Experience working with Rails (or similar web application frameworks)
• Experience working with Git
• Unit and Integration testing experience
• Excellent problem-solving and communication skills, and ability to work collaboratively with cross-functional teams including product managers, designers, and software engineers

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The base pay range for this position is $175,000-$190,000/year. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

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The Client Experience Manager (CXM) works with Movable Ink clients to ensure success using our platform and helps world class brands achieve measurable ROI lifts with Intelligent creative. As a CXM at Movable Ink you will operate strategically and with a level of autonomy while working with a variety of world class brands across many verticals and use a technology that truly works, alongside a stellar product and solutions team. Not to mention, you will get to do all of this while working alongside the most talented CX org in a collaborative environment that invests in its talent and culture.

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Responsibilities:

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• You will be the day to day point of contact for a book of business, communicating and collaborating through campaigns and projects, and holding regularly scheduled calls with clients, when applicable, with a healthy level of autonomy
• Act as the internal point of contact for updates on account health and escalating churn risks as needed
• Collaborate positively with the Sales team to identify and foster up-sell and cross-sell opportunities within existing client-base
• Act as an internal project manager for custom, technical solutions for your clients, partnering closely with solutions developers, engineers, architects and product owners
• Independently lead interactive brainstorming sessions to find new and innovative ways to use our technology; conceive, develop, and execute client-specific email marketing strategies
• Posses a comprehensive understanding of client's business, program goals and objectives; drive strategic use cases to ensure Movable Ink’s software drives measurable and scalable value
• Instill testing best practices to prove ROI value of Movable Ink
• Maintain a best in class retention rate and realize growth within your covered book of business
• Train and/or mentor other team members, as needed

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Qualifications:

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• 2+ years of Account Management, Client Services or Digital Marketing Experience
• Experience building relationships to grow business. Clients think of you as a “partner,” not just a vendor
• Domain knowledge of two or more of the following: SaaS, mobile, ESPs, APIs, marketing automation, marketing analytics or programming
• Familiarity with HTML and CSS
• Proven knowledge of key digital marketing metrics and strategies that can increase engagement (web, display, mobile, email, etc.)
• Experience presenting and influencing client audiences

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The base pay range for this position is $70,000-$85,000/year, which can include additional bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

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The Client Experience Manager (CXM) works with Movable Ink clients to ensure success using our platform and helps world class brands achieve measurable ROI lifts with Intelligent creative. As a CXM at Movable Ink you will operate strategically and with a level of autonomy while working with a variety of world class brands across many verticals and use a technology that truly works, alongside a stellar product and solutions team. Not to mention, you will get to do all of this while working alongside the most talented CX org in a collaborative environment that invests in its talent and culture.

​

Responsibilities:

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• You will be the day to day point of contact for a book of business, communicating and collaborating through campaigns and projects, and holding regularly scheduled calls with clients, when applicable, with a healthy level of autonomy
• Act as the internal point of contact for updates on account health and escalating churn risks as needed
• Collaborate positively with the Sales team to identify and foster up-sell and cross-sell opportunities within existing client-base
• Act as an internal project manager for custom, technical solutions for your clients, partnering closely with solutions developers, engineers, architects and product owners
• Independently lead interactive brainstorming sessions to find new and innovative ways to use our technology; conceive, develop, and execute client-specific email marketing strategies
• Posses a comprehensive understanding of client's business, program goals and objectives; drive strategic use cases to ensure Movable Ink’s software drives measurable and scalable value
• Instill testing best practices to prove ROI value of Movable Ink
• Maintain a best in class retention rate and realize growth within your covered book of business
• Train and/or mentor other team members, as needed

​

Qualifications:

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• 2+ years of Account Management, Client Services or Digital Marketing Experience
• Experience building relationships to grow business. Clients think of you as a “partner,” not just a vendor
• Domain knowledge of two or more of the following: SaaS, mobile, ESPs, APIs, marketing automation, marketing analytics or programming
• Familiarity with HTML and CSS
• Proven knowledge of key digital marketing metrics and strategies that can increase engagement (web, display, mobile, email, etc.)
• Experience presenting and influencing client audiences

​

The base pay range for this position is $70,000-$85,000/year, which can include additional bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

The Client Experience Manager (CXM) works with Movable Ink clients to ensure success using our platform and helps world class brands achieve measurable ROI lifts with Intelligent creative. As a CXM at Movable Ink you will operate strategically and with a level of autonomy while working with a variety of world class brands across many verticals and use a technology that truly works, alongside a stellar product and solutions team. Not to mention, you will get to do all of this while working alongside the most talented CX org in a collaborative environment that invests in its talent and culture.

​

Responsibilities:

​

• You will be the day to day point of contact for a book of business, communicating and collaborating through campaigns and projects, and holding regularly scheduled calls with clients, when applicable, with a healthy level of autonomy
• Act as the internal point of contact for updates on account health and escalating churn risks as needed
• Collaborate positively with the Sales team to identify and foster up-sell and cross-sell opportunities within existing client-base
• Act as an internal project manager for custom, technical solutions for your clients, partnering closely with solutions developers, engineers, architects and product owners
• Independently lead interactive brainstorming sessions to find new and innovative ways to use our technology; conceive, develop, and execute client-specific email marketing strategies
• Posses a comprehensive understanding of client's business, program goals and objectives; drive strategic use cases to ensure Movable Ink’s software drives measurable and scalable value
• Instill testing best practices to prove ROI value of Movable Ink
• Maintain a best in class retention rate and realize growth within your covered book of business
• Train and/or mentor other team members, as needed

​

Qualifications:

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• 2+ years of Account Management, Client Services or Digital Marketing Experience
• Experience building relationships to grow business. Clients think of you as a “partner,” not just a vendor
• Domain knowledge of two or more of the following: SaaS, mobile, ESPs, APIs, marketing automation, marketing analytics or programming
• Familiarity with HTML and CSS
• Proven knowledge of key digital marketing metrics and strategies that can increase engagement (web, display, mobile, email, etc.)
• Experience presenting and influencing client audiences

​

The base pay range for this position is $70,000-$85,000/year, which can include additional bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

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As a Lead Backend Engineer, specializing in integrations, you will help design, develop, and maintain seamless and secure connections between our product and third-party marketing technology platforms, driven by a client-centric mindset and a commitment to technical excellence. You will be empowered to be a technological bridge builder, connecting our innovative product with the vast and evolving world of marketing technology, all while making a tangible impact on our clients' success and satisfaction. You can expect a dynamic career with opportunities for technical growth, innovation, and direct impact on product success. You will collaborate with diverse teams, engage with clients, and contribute to an innovative work culture.

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Responsibilities:

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• Work with other team leads to create, implement, and maintain integration solutions that facilitate seamless connections between our product and third-party marketing technology platforms
• Develop and consistently maintain top-tier, robust, and secure code for all integration projects
• Enhance our product's interoperability by assessing and integrating new third-party solutions
• Help address integration-related issues, ensuring minimal disruption to our clients' operational continuity

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Qualifications:

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• 7+  years of professional experience in software development
• High level of proficiency with Python, an understanding of API design, integration platforms (e.g., REST, SOAP, gRPC), authentication mechanisms, and familiarity with other programming languages and security protocols
• Exceptional problem-solving skills, including the ability to efficiently identify, analyze, and resolve complex integration issues, and communicate to others on the team how to contribute to the solutions for these issues.
• Strong communication skills, enabling collaboration with cross-functional teams and clients, translating technical concepts into easily understandable language, and getting the team aligned on technical proposals
• Meticulous attention to detail when designing and implementing integration solutions, including the use of comprehensive testing and validation to ensure data accuracy and reliability
• Demonstrate empathy toward client needs, with a commitment to truly understanding their challenges and goals, ensuring that integration solutions align with their requirements
• Ability to lead a team in adhering to software development best practices, encompassing coding standards, version control, and documentation
• A willingness and eagerness to continuously learn, adapt to evolving technologies, and strive for personal and professional improvement
• Demonstrated ability to design and implement distributed software solutions

Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts. 

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Bitwarden seeks a Sales Leader to scale our rapidly growing Mid-Market team. This role will primarily have you focus on managing a team of Account Executives who employ the following sales motions:

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•   Direct sales, including bottoms-up product-led selling and top-down sales

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•   Expansion sales

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•   Channel sales involving resellers, distributors and managed service providers

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The Bitwarden go-to-market strategy combines fully automated self-service with sales-assisted facilitation and deal closing. The Sales Leader will commit themselves to building and managing a world-class group of sellers. We seek a candidate that is committed to working on deals with Account Executives, with a dedication to coaching and training and adherence to our sales playbook. We also seek an individual who will translate insights from across deals to steer playbook improvements, change management, and product enhancements.

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The ideal candidate will be a strong leader and developer of sales talent – someone who has consistently overachieved in high-growth environments and has actively contributed to building high-performance selling organizations as Bitwarden solidifies its market leadership. This role will report to our Chief Sales Officer. 

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ABOUT YOU

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• World-class leadership and people management skills - proven ability to motivate and inspire others to over perform
• Excellent communication and presentation skills - must have the energy and charisma to influence people and the gravitas to build strong, trusted relationships
• Ability to motivate from afar, including asynchronous communications with team members around the world
• Strategic and commercial thinker with the ability to grasp new concepts rapidly and think creatively - ability to analyze and resolve problems in a timely manner
• The intellectual capacity to contribute to the overall leadership and direction of the business
• Hands-on and level-headed with a proven ability to perform under pressure and deliver results in a fast-paced, entrepreneurial, high-growth environment

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RESPONSIBILITIES

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• Drive Revenue Success: Own and exceed monthly sales targets
• Steer Deal Planning with AEs: Develop and execute toward increasing close rates
• Create Trust-Based Relationships: Partner with customers for the long term
• Distill Customer Needs and Value: Understand buyer needs and objectives
• Manage the Front-Line Voice of Bitwarden: Effectively communicate the value proposition through proposals and presentations
• Read the Market: Understand category-specific landscapes and trends, reporting on the forces that shift tactical budgets and strategic direction of accounts
• Build and Manage the A-Team: Hire and manage a growing team of sales executives, coach them via joint selling and regular pipeline reviews, and instill a culture of accountability and proactivity
• Create Revenue Predictability: Produce weekly forecasts based on pipeline trends and deal assessments
• Partner with Marketing: Contribute to top-of-funnel outreach efforts, target acquisition, and nurture campaigns

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WHAT YOU BRING TO BITWARDEN

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• 5-7+ years experience managing mid-market sellers in a fast paced, high growth SaaS environment
• Proven and substantial sales achievements
• A passion for coaching and developing
• Excellent interpersonal, leadership, organizational, and communication skills
• Inside sales experience
• Understanding of security and password management technologies
• Collaborative and adaptable mindset
• Openness and authenticity combined with excellent communication skills
• Excitement and enthusiasm for open source and for better internet security
• Excellent problem-solving skills – you might not know all the answers, but you know how to find and communicate the solution

​

WHAT TO EXPECT IN THE INTERVIEW PROCESS

​

Selected candidates will be invited to schedule an introduction call and potentially progress through the following stages:

​

• Meeting with our Recruiting Manager
• Interview with our CSO
• Interview/s with Sales team members
• Reference calls
• Interview with our CEO

​

A FEW REASONS TO WORK WITH US

​

• Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations.
• Become an expert. You’ll get immersed in the prominent technology markets of security and open source software.
• We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world and take part in productive and fun meetups.
• Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development.

​

A note to outside sourcers: We do not accept solicitations from recruiters, recruiting agencies, headhunters, or outsourcing organizations. Please remove us from all such contact lists.

​

Company Overview

====================

​

Deepgram is a foundational AI company on a mission to transform human-machine interaction using natural language. We give any developer access to the fastest, most powerful voice AI platform including access to models for speech-to-text, text-to-speech, and spoken language understanding with just an API call. From transcription to sentiment analysis to voice synthesis, Deepgram is the preferred partner for builders of voice AI applications.

​

The Opportunity

​

Despite the proliferation of text-based communication, voice remains the preferred medium for humans to interact with machines.  Delivering real-world voice AI solutions to our customers' most challenging problems ultimately drives our mission. At Deepgram, you will have the unique opportunity to innovate, experiment, and build -- significantly shaping our products and AI capabilities. We value tenacious problem-solving and the ability to iterate, learn and adapt.  Domain-specific expertise in speech or language AI is not required.   As such, you're encouraged to deepen your skills on-the-job, broadening your knowledge and expertise through constant iteration and invention.   Our start-up environment offers a stunning growth trajectory due to a level of ownership and an on-ground connection with end-customers that larger research labs simply cannot provide. Embark on a journey to redefine voice technology with us at Deepgram.

​

The Role

​

Deepgram is currently looking for strong Research Scientists who have demonstrated experience in solving hard problems using deep learning.  At Deepgram, you will apply your skills to uncover breakthroughs that define the future of voice-enabled applications and experiences.  Your work will revolve around harnessing vast audio and text datasets to train foundation models that go beyond transcribing speech and comprehending text -- the models you’ll be building will unlock nuanced meanings in complex conversation, adapt robustly to diverse speech patterns, and generate empathic responses with human-like, contextualized speech.  You will collaborate with product & engineering to help deploy these models in the most scalable voice API on the planet.  We look forward to you bringing your whole self to work, sharing learnings from your latest experiments, and collaborating with us to advance the state of AI and voice technology.

​

What You’ll Do

​

• Design and carry out experimental programs to build new speech and language AI foundation models across modalities and tasks, that solve critical problems for our customers.
• Drive large-scale training jobs successfully on massive distributed computing infrastructure.
• Optimize model architectures to make them as fast and memory-efficient as possible; deploy new models into production for use at massive scale.
• Document and present results and complex technical concepts clearly for internal and external audiences
• Stay up to date with the latest advances in deep learning with a particular eye towards their implications and applications within our products.

​

You’ll Love This Role If You

​

• Are passionate about AI and interested in leveraging data to solve hard problems
• Enjoy building from the ground up and love to create new systems from scratch
• Are data-driven and prefer to solve problems using iterative experimentation

​

It’s Important To Us That You Have

​

• PhD in Physics, Electrical Engineering, Computer Science or another related field
• Prior experience in designing and conducting experimental programs aimed at understanding complex phenomena, with the ability to rapidly iterate and change course as needed.
• Proven experience building models from a blank page and owning the entire deep learning stack including data curation, characterization and cleaning, architecture design and model building, distributed large-scale training, and model optimization for inference.
• Strong communication skills and the ability to translate complex concepts in simple terms, depending on the target audience
• Strong software engineering skills with particular emphasis on developing clean, modular code in Python and working with Pytorch.

​

It Would Be Great if You Had

​

• Prior industry experience in building deep learning models to solve complex problems, with a solid understanding toward the applications and implications of different neural network types, architectures, and loss mechanisms.
• Deep understanding and experience working with state-of-the-art network architectures including transformers.
• Understanding of different parallelism paradigms for efficient distributed training.

​

Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $85 million in total funding after closing our Series B funding round last year. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you!

​

Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.

​

We are happy to provide accommodations for applicants who need them.

​

Company Overview

====================

​

Deepgram is a foundational AI company on a mission to transform human-machine interaction using natural language. We give any developer access to the fastest, most powerful voice AI platform including access to models for speech-to-text, text-to-speech, and spoken language understanding with just an API call. From transcription to sentiment analysis to voice synthesis, Deepgram is the preferred partner for builders of voice AI applications.

​

The Opportunity

​

Despite the proliferation of text-based communication, voice remains the preferred medium for humans to interact with machines.  Delivering real-world voice AI solutions to our customers' most challenging problems ultimately drives our mission. At Deepgram, you will have the unique opportunity to innovate, experiment, and build -- significantly shaping our products and AI capabilities. We value tenacious problem-solving and the ability to iterate, learn and adapt.  Domain-specific expertise in speech or language AI is not required.   As such, you're encouraged to deepen your skills on-the-job, broadening your knowledge and expertise through constant iteration and invention.   Our start-up environment offers a stunning growth trajectory due to a level of ownership and an on-ground connection with end-customers that larger research labs simply cannot provide. Embark on a journey to redefine voice technology with us at Deepgram.

​

The Role

​

Deepgram is currently looking for strong Research Scientists who have demonstrated experience in solving hard problems using deep learning.  At Deepgram, you will apply your skills to uncover breakthroughs that define the future of voice-enabled applications and experiences.  Your work will revolve around harnessing vast audio and text datasets to train foundation models that go beyond transcribing speech and comprehending text -- the models you’ll be building will unlock nuanced meanings in complex conversation, adapt robustly to diverse speech patterns, and generate empathic responses with human-like, contextualized speech.  You will collaborate with product & engineering to help deploy these models in the most scalable voice API on the planet.  We look forward to you bringing your whole self to work, sharing learnings from your latest experiments, and collaborating with us to advance the state of AI and voice technology.

​

What You’ll Do

​

• Design and carry out experimental programs to build new speech and language AI foundation models across modalities and tasks, that solve critical problems for our customers.
• Drive large-scale training jobs successfully on massive distributed computing infrastructure.
• Optimize model architectures to make them as fast and memory-efficient as possible; deploy new models into production for use at massive scale.
• Document and present results and complex technical concepts clearly for internal and external audiences
• Stay up to date with the latest advances in deep learning with a particular eye towards their implications and applications within our products.

​

You’ll Love This Role If You

​

• Are passionate about AI and interested in leveraging data to solve hard problems
• Enjoy building from the ground up and love to create new systems from scratch
• Are data-driven and prefer to solve problems using iterative experimentation

​

It’s Important To Us That You Have

​

• PhD in Physics, Electrical Engineering, Computer Science or another related field
• Prior experience in designing and conducting experimental programs aimed at understanding complex phenomena, with the ability to rapidly iterate and change course as needed.
• Proven experience building models from a blank page and owning the entire deep learning stack including data curation, characterization and cleaning, architecture design and model building, distributed large-scale training, and model optimization for inference.
• Strong communication skills and the ability to translate complex concepts in simple terms, depending on the target audience
• Strong software engineering skills with particular emphasis on developing clean, modular code in Python and working with Pytorch.

​

It Would Be Great if You Had

​

• Prior industry experience in building deep learning models to solve complex problems, with a solid understanding toward the applications and implications of different neural network types, architectures, and loss mechanisms.
• Deep understanding and experience working with state-of-the-art network architectures including transformers.
• Understanding of different parallelism paradigms for efficient distributed training.

​

Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $85 million in total funding after closing our Series B funding round last year. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you!

​

Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.

​

We are happy to provide accommodations for applicants who need them.

​

Company Overview

====================

​

Deepgram is a foundational AI company on a mission to transform human-machine interaction using natural language. We give any developer access to the fastest, most powerful voice AI platform including access to models for speech-to-text, text-to-speech, and spoken language understanding with just an API call. From transcription to sentiment analysis to voice synthesis, Deepgram is the preferred partner for builders of voice AI applications.

​

The Opportunity

​

Despite the proliferation of text-based communication, voice remains the preferred medium for humans to interact with machines.  Delivering real-world voice AI solutions to our customers' most challenging problems ultimately drives our mission. At Deepgram, you will have the unique opportunity to innovate, experiment, and build -- significantly shaping our products and AI capabilities. We value tenacious problem-solving and the ability to iterate, learn and adapt.  Domain-specific expertise in speech or language AI is not required.   As such, you're encouraged to deepen your skills on-the-job, broadening your knowledge and expertise through constant iteration and invention.   Our start-up environment offers a stunning growth trajectory due to a level of ownership and an on-ground connection with end-customers that larger research labs simply cannot provide. Embark on a journey to redefine voice technology with us at Deepgram.

​

The Role

​

Deepgram is currently looking for strong Research Scientists who have demonstrated experience in solving hard problems using deep learning.  At Deepgram, you will apply your skills to uncover breakthroughs that define the future of voice-enabled applications and experiences.  Your work will revolve around harnessing vast audio and text datasets to train foundation models that go beyond transcribing speech and comprehending text -- the models you’ll be building will unlock nuanced meanings in complex conversation, adapt robustly to diverse speech patterns, and generate empathic responses with human-like, contextualized speech.  You will collaborate with product & engineering to help deploy these models in the most scalable voice API on the planet.  We look forward to you bringing your whole self to work, sharing learnings from your latest experiments, and collaborating with us to advance the state of AI and voice technology.

​

What You’ll Do

​

• Design and carry out experimental programs to build new speech and language AI foundation models across modalities and tasks, that solve critical problems for our customers.
• Drive large-scale training jobs successfully on massive distributed computing infrastructure.
• Optimize model architectures to make them as fast and memory-efficient as possible; deploy new models into production for use at massive scale.
• Document and present results and complex technical concepts clearly for internal and external audiences
• Stay up to date with the latest advances in deep learning with a particular eye towards their implications and applications within our products.

​

You’ll Love This Role If You

​

• Are passionate about AI and interested in leveraging data to solve hard problems
• Enjoy building from the ground up and love to create new systems from scratch
• Are data-driven and prefer to solve problems using iterative experimentation

​

It’s Important To Us That You Have

​

• PhD in Physics, Electrical Engineering, Computer Science or another related field
• Prior experience in designing and conducting experimental programs aimed at understanding complex phenomena, with the ability to rapidly iterate and change course as needed.
• Proven experience building models from a blank page and owning the entire deep learning stack including data curation, characterization and cleaning, architecture design and model building, distributed large-scale training, and model optimization for inference.
• Strong communication skills and the ability to translate complex concepts in simple terms, depending on the target audience
• Strong software engineering skills with particular emphasis on developing clean, modular code in Python and working with Pytorch.

​

It Would Be Great if You Had

​

• Prior industry experience in building deep learning models to solve complex problems, with a solid understanding toward the applications and implications of different neural network types, architectures, and loss mechanisms.
• Deep understanding and experience working with state-of-the-art network architectures including transformers.
• Understanding of different parallelism paradigms for efficient distributed training.

​

Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $85 million in total funding after closing our Series B funding round last year. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you!

​

Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.

​

We are happy to provide accommodations for applicants who need them.

​

Company Overview

====================

​

Deepgram is a foundational AI company on a mission to transform human-machine interaction using natural language. We give any developer access to the fastest, most powerful voice AI platform including access to models for speech-to-text, text-to-speech, and spoken language understanding with just an API call. From transcription to sentiment analysis to voice synthesis, Deepgram is the preferred partner for builders of voice AI applications.

​

The Opportunity

​

Despite the proliferation of text-based communication, voice remains the preferred medium for humans to interact with machines.  Delivering real-world voice AI solutions to our customers' most challenging problems ultimately drives our mission. At Deepgram, you will have the unique opportunity to innovate, experiment, and build -- significantly shaping our products and AI capabilities. We value tenacious problem-solving and the ability to iterate, learn and adapt.  Domain-specific expertise in speech or language AI is not required.   As such, you're encouraged to deepen your skills on-the-job, broadening your knowledge and expertise through constant iteration and invention.   Our start-up environment offers a stunning growth trajectory due to a level of ownership and an on-ground connection with end-customers that larger research labs simply cannot provide. Embark on a journey to redefine voice technology with us at Deepgram.

​

The Role

​

Deepgram is currently looking for strong Research Scientists who have demonstrated experience in solving hard problems using deep learning.  At Deepgram, you will apply your skills to uncover breakthroughs that define the future of voice-enabled applications and experiences.  Your work will revolve around harnessing vast audio and text datasets to train foundation models that go beyond transcribing speech and comprehending text -- the models you’ll be building will unlock nuanced meanings in complex conversation, adapt robustly to diverse speech patterns, and generate empathic responses with human-like, contextualized speech.  You will collaborate with product & engineering to help deploy these models in the most scalable voice API on the planet.  We look forward to you bringing your whole self to work, sharing learnings from your latest experiments, and collaborating with us to advance the state of AI and voice technology.

​

What You’ll Do

​

• Design and carry out experimental programs to build new speech and language AI foundation models across modalities and tasks, that solve critical problems for our customers.
• Drive large-scale training jobs successfully on massive distributed computing infrastructure.
• Optimize model architectures to make them as fast and memory-efficient as possible; deploy new models into production for use at massive scale.
• Document and present results and complex technical concepts clearly for internal and external audiences
• Stay up to date with the latest advances in deep learning with a particular eye towards their implications and applications within our products.

​

You’ll Love This Role If You

​

• Are passionate about AI and interested in leveraging data to solve hard problems
• Enjoy building from the ground up and love to create new systems from scratch
• Are data-driven and prefer to solve problems using iterative experimentation

​

It’s Important To Us That You Have

​

• PhD in Physics, Electrical Engineering, Computer Science or another related field
• Prior experience in designing and conducting experimental programs aimed at understanding complex phenomena, with the ability to rapidly iterate and change course as needed.
• Proven experience building models from a blank page and owning the entire deep learning stack including data curation, characterization and cleaning, architecture design and model building, distributed large-scale training, and model optimization for inference.
• Strong communication skills and the ability to translate complex concepts in simple terms, depending on the target audience
• Strong software engineering skills with particular emphasis on developing clean, modular code in Python and working with Pytorch.

​

It Would Be Great if You Had

​

• Prior industry experience in building deep learning models to solve complex problems, with a solid understanding toward the applications and implications of different neural network types, architectures, and loss mechanisms.
• Deep understanding and experience working with state-of-the-art network architectures including transformers.
• Understanding of different parallelism paradigms for efficient distributed training.

​

Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $85 million in total funding after closing our Series B funding round last year. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you!

​

Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.

​

We are happy to provide accommodations for applicants who need them.

​

Hi, I’m Paul, VP Engineering at Customer.io. I’m looking for a Director of Engineering to join our team.

​

At Customer.io, we are on a mission to transform customer communication, ensuring that each interaction is not just timely and personalized but truly impactful. Our comprehensive suite of products includes Journeys, a marketing automation platform, Data Pipelines, a pioneering Customer Data Platform (CDP), and Parcel, an innovative email coding platform designed to streamline email development. By empowering marketers with the tools they need to deliver real-time, accurate data to every customer touchpoint, we enable our customers to Say More, More Powerfully, and forge deeper connections with their audience.

​

As a Director of Engineering at Customer.io, you will...

​

• Lead and manage a team of engineering managers and engineers to ensure the successful delivery of projects across the engineering organization, providing guidance and support throughout the process.
• Foster a culture of accountability, inclusivity, collaboration, and empathy across multiple engineering teams promoting a positive and productive work environment.
• Oversee the scalability, architectural integrity, flexibility, and security of solutions developed by multiple engineering teams, ensuring alignment with customer needs and company objectives.
• Collaborate with company stakeholders to align engineering efforts with overall business objectives and customer needs, ensuring that projects contribute to the company's strategic goals.
• Manage department budgets effectively, allocating resources efficiently to support engineering initiatives while maintaining financial sustainability.
• Design and implement engineering strategies to drive innovation, scalability, and technical excellence across the organization, keeping abreast of industry best practices.
• Ensure safety standards and best practices are upheld in all engineering processes and projects, prioritizing the well-being of team members and stakeholders.

​

We're looking for someone with…

​

• Demonstrated experience leading multiple engineering teams within a product- or engineering-led environment, preferably at an early-to-mid-stage SaaS company.
• A deep understanding of SaaS software architecture, languages, technologies, and cloud infrastructure.
• A proven track record of building and nurturing high-performing teams, with a focus on individual growth and development.
• Strong communication skills, both verbal and written, with the ability to convey complex technical concepts concisely and accurately.
• A high degree of conscientiousness. You are willing to do a thorough job regardless of the task. You keep your commitments.
• A passion for continuous learning and experimentation, with a willingness to explore new technologies and provide mentorship to engineers.
• Ability to thrive in a dynamic, customer-centric environment, where adaptability and resilience are essential qualities.

​

For this position, we’re seeking candidates located within North/South American time zones to facilitate collaboration with remote team members.

​

About Customer.io

​

Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,400 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

​

We are offering a starting salary of $220,000-$240,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.

​

Benefits at Customer.io include:

​

• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks paid parental leave (including adoption and foster care)
• 100% paid insurance premiums for you and your dependents
• 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
• $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

​

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

​

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

​

Join us!

------------

​

Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

​

How to apply

​

Apply at the link below and tell us why you're interested in the position! ****We aim to respond to all applicants with a status update about your application, provided no technical issues or other limitations prevent us from doing so. Please keep an eye on your email for updates.

​

At Customer.io, we prioritize authentic interest and applications in our hiring process. To ensure fairness and integrity, the use of AI or automation during interviews or assessments is prohibited. Candidates who do not adhere to this will be removed from consideration.

​

Here's what you can expect from our hiring process:

​

1. 30 minute video call with Recruiter
2. 60 minute Career Accomplishment Interview with Hiring Manager
3. 60 minute Architecture Interview
4. Take Home Writing Exercise + 60 minute Review call
5. 60 minute Bar Raiser Interview

As a Principal Data Engineer, you will help drive the direction of our Data Warehouse, and be hands on with teammates across all departments to enable access to our data and empower teams to make data driven decisions about the direction of our business.  You will play a pivotal role in owning the infrastructure and code for our ETL processes within our Data Platform. You will be responsible for designing, implementing, and optimizing ingestion pipelines, enabling seamless extraction and loading of data from various sources such as customer warehouses, business systems, and events messaging buses. Movable Ink collects campaign data resulting from Billions of requests served each day.  Come and help us manage and make sense of the massive amount of data we’re ingesting! 

​

Responsibilities:

---------------------

​

• Partner with internal operations teams to identify, collect, and integrate data from various business systems, ensuring comprehensive and accurate data capture.
• Design, implement, and maintain robust ETL pipelines that feed data into the Data Warehouse, ensuring high performance, scalability, and reliability.
• Conduct thorough testing of ETL processes to validate data accuracy and integrity, and troubleshoot any issues that arise.
• Facilitate the loading of data into Data Vault 2.0 models, ensuring adherence to best practices and optimizing for performance and scalability.
• Establish and track SLAs for data processing and delivery, ensuring timely and reliable access to data for all users.
• Enforce robust Role-Based Access Control (RBAC) and Row-Level Security (RLS) policies to ensure data security and compliance with regulatory requirements.

​

Qualifications:

-------------------

​

• 8+ years of professional experience as a Data Engineer, with a focus on cloud-based Data Warehouse platforms (Redshift, Snowflake, Firebolt, BigQuery).
• Proven expertise in managing and optimizing multi-petabyte, mission-critical databases, ensuring high availability, performance, and reliability.
• Proficiency in high-level programming languages, particularly Python.
• Hands-on experience with data engineering tools and frameworks, including DBT, Apache Pulsar for distributed messaging and Apache Airflow for workflow automation and orchestration.
• Strong skills in designing and implementing scalable data architectures.
• Excellent communication skills for effective collaboration with cross-functional teams.
• Strong understanding of data security best practices within an AWS environment and compliance with regulatory requirements.
• Experience in providing technical leadership, setting best practices, and driving the adoption of new technologies and methodologies. Mentoring other engineers, fostering a collaborative team environment.

As a Principal Data Engineer you will help drive the direction of our Data Warehouse.  You will be hands-on with teammates across all departments enabling them to access the data and empowering teams to make data-driven decisions about the direction of our business.  You will play a pivotal role in owning the infrastructure and code for our data pipelines within our Data Platform. You will be responsible for designing, implementing, and optimizing ingestion pipelines, enabling seamless extraction and loading of data from various sources such as customer warehouses, business systems, and events messaging buses. Movable Ink collects campaign data resulting from Billions of requests served each day.  Come and help us manage and make sense of the massive amount of data we’re ingesting! 

​

Responsibilities:

---------------------

​

• Partner with internal operations teams to identify, collect, and integrate data from various business systems, ensuring comprehensive and accurate data capture
• Design, implement, and maintain robust data pipelines that feed data into our Data Platform, ensuring high performance, scalability, and reliability
• Ensure data pipelines adhere to best practices and are optimized for performance and scalability
• Conduct thorough testing of data pipelines to validate data accuracy and integrity
• Monitor data pipelines, troubleshoot any issues that arise, and make improvements to these issues where applicable
• Establish and track SLAs for data processing and delivery, ensuring timely and reliable access to data for all users
• Become a mentor for less experienced team members, and establish patterns and practices that can be followed to increase quality, accuracy, and efficiency of solutions produced by the team
• Work with other teams in order to ensure access to data corresponds with company policies, and ensure data access, processing, and storage is in compliance with regulatory (e.g. GDPR, CCPA, etc.) requirements

​

Qualifications:

-------------------

​

• 12+ years of professional experience in data engineering, software engineering, database administration, business intelligence, or related field with 8+ years of that experience as a Data Engineer with a focus on cloud-based Data Warehouse platforms (Redshift, Snowflake, Firebolt, BigQuery).  We currently use Redshift.
• Elite-level understanding on how to work with and optimize multi-petabyte, mission-critical databases, ensuring high availability, performance, and reliability informed by a strong understanding of database internals
• Elite-level proficiency with Python and SQL languages, and significant experience building robust data pipelines with these languages
• Elite-level proficiency in using, deploying and managing at least one data pipeline orchestration tool/framework such as Apache Airflow, Prefect, etc.  We currently use Apache Airflow.
• Significant experience in building solutions that comply with regulatory requirements such as GDPR and CCPA
• Significant experience in designing and implementing solutions that can support both batch and real-time data consumption models
• Significant experience in building solutions that implement data security best practices within an AWS environment
• Significant experience in providing technical leadership, setting best practices, and successfully driving the adoption of new technologies and methodologies within a fast-moving organization
• Significant data modeling experience spanning more than one data modeling paradigm (e.g. Data Vault, Kimball/Ross, Inmon)
• Experience working in an Agile/Scrum environment, has experience working with technical managers and product owners/manager to break down high-level requirements into actionable cards
• Experience working with streaming platforms such as Apache Kafka and Apache Pulsar
• Excellent communication skills for effective collaboration with cross-functional teams

Senior Account Executives at Movable Ink take a consultative approach to selling digital transformation personalization solutions to innovative senior executives across retail, financial services, travel, hospitality, telecom, media, and entertainment. You will have an opportunity to develop custom and creative enterprise solutions that leverage the power of Movable Ink's visual experience platform to combat the challenges faced by Fortune 1000 marketing leaders now and in the next decade. Senior Account Executives will receive extensive training on the MEDDIC (Metrics, Economic buyer, Decision criteria, Decision process, Identify pain, and Champion) framework for enterprise solution selling, develop and manage senior executive relationships, and be a part of the fastest-growing personalization software company in the world.

​

Responsibilities:

​

• Penetrate assigned accounts which includes new business, renewal, cross-sell and upsell; build and close a strong pipeline of opportunities
• Consult on personalized marketing best practices across various marketing channels, leveraging Movable Ink's strategies and playbooks for each channel and each vertical
• Work collaboratively with Movable Ink’s Client Experience, Partner Sales, and Solutions Consulting teams to ensure successful sales outcomes leading to happy clients
• Build long-term, strategic plans in collaboration with internal business partners to maximize clients' success with the Movable Ink platform while maximizing revenue for Movable Ink; understand C-level initiatives at strategic clients and how Movable Ink's solutions map to those objectives
• Forecast pipeline accurately, including expected close date, projected deal size, and projected deal probability
• Drive value through meetings and quarterly business reviews; safe future travel conditions permitting, ~25% travel

​

Qualifications:

​

• 3+ years of successful experience selling enterprise solutions to CEOs, CMOs, VPs and Directors of Marketing
• Technical aptitude and/or background in technology
• High performance in selling in a specific geographic territory
• Proven track record of closing large and high quality deals
• A consultative sales style, strong experience selling solutions and the ability to thrive in a fast-paced environment
• Experience with strategic deal design
• Experience introducing new products to market
• Proven ability to sell collaboratively with multiple internal stakeholders and teams

​

​

The base pay range for this position is $100,000-$115,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

Senior Account Executives at Movable Ink take a consultative approach to selling digital transformation personalization solutions to innovative senior executives across retail, financial services, travel, hospitality, telecom, media, and entertainment. You will have an opportunity to develop custom and creative enterprise solutions that leverage the power of Movable Ink's visual experience platform to combat the challenges faced by Fortune 1000 marketing leaders now and in the next decade. Senior Account Executives will receive extensive training on the MEDDIC (Metrics, Economic buyer, Decision criteria, Decision process, Identify pain, and Champion) framework for enterprise solution selling, develop and manage senior executive relationships, and be a part of the fastest-growing personalization software company in the world.

​

Responsibilities:

​

• Penetrate assigned accounts which includes new business, renewal, cross-sell and upsell; build and close a strong pipeline of opportunities
• Consult on personalized marketing best practices across various marketing channels, leveraging Movable Ink's strategies and playbooks for each channel and each vertical
• Work collaboratively with Movable Ink’s Client Experience, Partner Sales, and Solutions Consulting teams to ensure successful sales outcomes leading to happy clients
• Build long-term, strategic plans in collaboration with internal business partners to maximize clients' success with the Movable Ink platform while maximizing revenue for Movable Ink; understand C-level initiatives at strategic clients and how Movable Ink's solutions map to those objectives
• Forecast pipeline accurately, including expected close date, projected deal size, and projected deal probability
• Drive value through meetings and quarterly business reviews; safe future travel conditions permitting, ~25% travel

​

Qualifications:

​

• 3+ years of successful experience selling enterprise solutions to CEOs, CMOs, VPs and Directors of Marketing
• Technical aptitude and/or background in technology
• High performance in selling in a specific geographic territory
• Proven track record of closing large and high quality deals
• A consultative sales style, strong experience selling solutions and the ability to thrive in a fast-paced environment
• Experience with strategic deal design
• Experience introducing new products to market
• Proven ability to sell collaboratively with multiple internal stakeholders and teams

​

​

The base pay range for this position is $100,000-$115,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

CoreWeave is seeking a Staff Accountant who is excited about taking on new challenges and focused on professional growth. The right candidate will have exposure to every aspect of CoreWeave’s accounting function and meet month-end close deadlines. 

​

In this role, you can expect to:

​

• Own the full Accounts Payable (AP) cycle including but not limited to: Work with procurement and interact with vendors on credit term negotiation, process daily vendor invoices, process ACH, wire payment, review AP aging and address any issues.
• Review credit card spending in the expense reporting tool RAMP to ensure correct coding: accounts, cost centers, ensure company expense policy is followed.
• Review, match and reconcile daily bank transactions, book JE as needed.
• Prepare monthly expense accrue journal entries.
• Work with procurement to monitor PO status: goods receipts, and invoice receipts.
• Work closely with Fixed Assets team on data center fixed assets ledger management through the acquisition, disposition, and depreciation cycles.
• Balance Sheet Reconciliation across the bank accounts, corporate credit card, and prepaid expense accounts, among others
• Prepare monthly, quarterly, and annual financial reports, providing insights on financial status and performance.
• Assist with annual financial statements audit, prepare supporting schedules and documentation.
• Review transactions to ensure proper accounting treatment and allocation of expenses to various departments.
• Assisting with development and operation of internal controls to ensure effective operation.
• Perform various analysis and ad hoc projects as required.

​

To thrive in this role, you have:

​

• Bachelor’s degree in accounting, finance, or related field required.
• Combination of public accounting (Big 4 preferred) and industry experience with accounts payable and general ledger.
• Strong knowledge of finance and accounting principles including generally accepted accounting principles (GAAP), practices and procedures (CPA preferred).
• Solid written and verbal communication skills and be able to work effectively with departments throughout the organization.
• Experience and strong understanding of internal control.
• Maintain flexibility in a fast-paced environment, and continuously evolving to meet changing business needs.
• Quick learner and problem solver when faced with new issues or challenges.
• NetSuite experience a plus.

​

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $70,000-$85,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

​

Hybrid Workplace

​

Successful candidates will be expected to attend onboarding training at our NJ Headquarters within their first several weeks of employment, with subsequent quarterly travel requirements of 1 week duration.

​

If you reside within a 30-mile radius of our New Jersey, New York, or Philadelphia offices, we're excited for you to join us at the office at least three times a week, recognizing the significance we place on fostering connections, collaboration, and creativity within our office culture. Our commitment to operating as a hybrid workplace underscores our dedication to enabling our employees to tailor their work-life balance to their individual preferences.

​

Senior Account Executives at Movable Ink take a consultative approach to selling digital transformation personalization solutions to innovative senior executives across retail, financial services, travel, hospitality, telecom, media, and entertainment. You will have an opportunity to develop custom and creative enterprise solutions that leverage the power of Movable Ink's visual experience platform to combat the challenges faced by Fortune 1000 marketing leaders now and in the next decade. Senior Account Executives will receive extensive training on the MEDDIC (Metrics, Economic buyer, Decision criteria, Decision process, Identify pain, and Champion) framework for enterprise solution selling, develop and manage senior executive relationships, and be a part of the fastest-growing personalization software company in the world.

​

Responsibilities:

​

• Penetrate assigned accounts which includes new business, renewal, cross-sell and upsell; build and close a strong pipeline of opportunities
• Consult on personalized marketing best practices across various marketing channels, leveraging Movable Ink's strategies and playbooks for each channel and each vertical
• Work collaboratively with Movable Ink’s Client Experience, Partner Sales, and Solutions Consulting teams to ensure successful sales outcomes leading to happy clients
• Build long-term, strategic plans in collaboration with internal business partners to maximize clients' success with the Movable Ink platform while maximizing revenue for Movable Ink; understand C-level initiatives at strategic clients and how Movable Ink's solutions map to those objectives
• Forecast pipeline accurately, including expected close date, projected deal size, and projected deal probability
• Drive value through meetings and quarterly business reviews; safe future travel conditions permitting, ~25% travel

​

Qualifications:

​

• 3+ years of successful experience selling enterprise solutions to CEOs, CMOs, VPs and Directors of Marketing
• Technical aptitude and/or background in technology
• High performance in selling in a specific geographic territory
• Proven track record of closing large and high quality deals
• A consultative sales style, strong experience selling solutions and the ability to thrive in a fast-paced environment
• Experience with strategic deal design
• Experience introducing new products to market
• Proven ability to sell collaboratively with multiple internal stakeholders and teams

​

​

The base pay range for this position is $100,000-$115,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

The Client Experience Manager (CXM) works with Movable Ink clients to ensure success using our platform and helps world class brands achieve measurable ROI lifts with Intelligent creative. As a CXM at Movable Ink, you will get to work with a variety of world class brands across many verticals and use a technology that truly works, alongside a stellar product and solutions team. Not to mention, you will get to do all of this while working alongside the most talented CX org in a collaborative environment that invests in its talent and culture.

​

Responsibilities: 

​

• You will be the day to day point of contact for a book of business, communicating and collaborating through campaigns and projects, and holding regularly scheduled calls with clients, when applicable, with a healthy level of autonomy
• Act as the internal point of contact for updates on account health and escalating churn risks as needed
• Collaborate positively with the Sales team to identify and foster up-sell and cross-sell opportunities within existing client-base
• Act as an internal project manager for custom, technical solutions for your clients, partnering closely with solutions developers, engineers, architects and product owners
• Independently lead interactive brainstorming sessions to find new and innovative ways to use our technology; conceive, develop, and execute client-specific email marketing strategies
• Posses a comprehensive understanding of client's business, program goals and objectives; drive strategic use cases to ensure Movable Ink’s software drives measurable and scalable value
• Instill testing best practices to prove ROI value of Movable Ink
• Maintain a best in class retention rate and realize growth within your covered book of business
• Train and/or mentor other team members, as needed

​

Qualifications:

​

• 3+ years of Account Management, Client Services or Digital Marketing Experience
• Experience building relationships to grow business. Clients think of you as a “partner,” not just a vendor
• Domain knowledge of two or more of the following: SaaS, mobile, ESPs, APIs, marketing automation, marketing analytics or programming
• Familiarity with HTML and CSS
• Proven knowledge of key digital marketing metrics and strategies that can increase engagement (web, display, mobile, email, etc.)
• Experience presenting and influencing client audiences that are Director-level and above with demonstrated ability to renew relationships for consecutive years

Senior Account Executives at Movable Ink take a consultative approach to selling digital transformation personalization solutions to innovative senior executives across retail, financial services, travel, hospitality, telecom, media, and entertainment. You will have an opportunity to develop custom and creative enterprise solutions that leverage the power of Movable Ink's visual experience platform to combat the challenges faced by Fortune 1000 marketing leaders now and in the next decade. Senior Account Executives will receive extensive training on the MEDDIC (Metrics, Economic buyer, Decision criteria, Decision process, Identify pain, and Champion) framework for enterprise solution selling, develop and manage senior executive relationships, and be a part of the fastest-growing personalization software company in the world.

​

Responsibilities:

​

• Penetrate assigned accounts which includes new business, renewal, cross-sell and upsell; build and close a strong pipeline of opportunities
• Consult on personalized marketing best practices across various marketing channels, leveraging Movable Ink's strategies and playbooks for each channel and each vertical
• Work collaboratively with Movable Ink’s Client Experience, Partner Sales, and Solutions Consulting teams to ensure successful sales outcomes leading to happy clients
• Build long-term, strategic plans in collaboration with internal business partners to maximize clients' success with the Movable Ink platform while maximizing revenue for Movable Ink; understand C-level initiatives at strategic clients and how Movable Ink's solutions map to those objectives
• Forecast pipeline accurately, including expected close date, projected deal size, and projected deal probability
• Drive value through meetings and quarterly business reviews; safe future travel conditions permitting, ~25% travel

​

Qualifications:

​

• 3+ years of successful experience selling enterprise solutions to CEOs, CMOs, VPs and Directors of Marketing
• Technical aptitude and/or background in technology
• High performance in selling in a specific geographic territory
• Proven track record of closing large and high quality deals
• A consultative sales style, strong experience selling solutions and the ability to thrive in a fast-paced environment
• Experience with strategic deal design
• Experience introducing new products to market
• Proven ability to sell collaboratively with multiple internal stakeholders and teams

​

​

The base pay range for this position is $100,000-$115,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

Hi, I’m Paul, VP Engineering at Customer.io.

​

I’m looking for someone to manage the engineering team for our newest product: Data Pipelines. Launched in the middle of 2023, Data Pipelines is an opportunity to work on a startup-within-a-startup. You’ll get to move fast and own broad scope in something new, while having the support and resources of a 250-person company. You’ll lead a team solving challenging problems in both scalable distributed systems while building an intuitive user experience.

​

At Customer.io, we are tired of the fact that most messages people receive are dull, mistimed, repetitive, and overbearing. We aim to fix that. The first product we introduced is Journeys: the industry’s most flexible automation platform for customer communication (email, mobile push, SMS, and more). Our second product is Data Pipelines: a Customer Data Platform (CDP) that empowers marketers at companies big and small to bring accurate, real-time data to all customer touch points.

​

Help us make an impact on the high-growth CDP market like we already have in the marketing automation market!

​

As an Engineering Manager at Customer.io, you will...

​

• Lead effective squad rituals, and ensure production readiness through quality peer-review, QA, documentation, deployment, logging, and monitoring practices
• Ensure your squad’s solutions are scalable, architecturally sound, flexible, and secure
• Create accountability for delivery timelines while fostering an inclusive, collaborative, and empathetic work environment
• Provide direct, timely, and specific coaching and development opportunities for your direct reports across backend, frontend, fullstack, and QA
• Hire, onboard, transfer, and manage performance to ensure the right people are in place to accomplish business objectives within your squad
• Understand Customer.io’s vision, business model, target markets, acquisition channels, competitors, and products well enough to ask questions that drive meaningful investigation within your squad
• Build and maintain a partnership with your Product Management and Design peers

​

We're looking for someone who…

​

• Works in North/South American time zones
• Has at least 3+ years experience as an Engineering Manager working on a SaaS product (B2B or B2C) at an (ideally early-to-mid-stage) SaaS company
• Understands SaaS software architecture, languages, technologies, and cloud infrastructure deeply enough to represent their squad’s technical choices across the company
• Makes time to understand technical architecture, tinker with new technologies, review proposals, and provide feedback to level up the engineers around them
• Builds and nurtures high performing teams
• Is fueled to reach higher when our customers are having a bad day
• Communicates concisely, accurately, and directly, both verbally and in writing

​

About Customer.io

​

Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,100 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

​

This is a fully remote role. We are offering a starting salary of $187,000 - $205,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.  

Customer.io takes a market-based approach to pay, and pay may vary depending on your location. U.S., and international, locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

​

• Zone 1: $224,000 - $246,000 USD
• Zone 2: $205,000 - $225,000 USD
• Zone 3: $187,000 - $205,000 USD
• Zone 4: $150,000 - $$165,000 USD

​

Please speak with a recruiter for additional information about zone locations.

​

Benefits at Customer.io include:

​

• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks paid parental leave (including adoption and foster care)
• 100% paid insurance premiums for you and your dependents
• 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
• $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

​

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

​

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

​

Join us!

------------

​

Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

​

How to apply

​

Apply at the link below and tell us why you're interested in the position! We will respond to all applicants with a status update about your application.

​

Here's what you can expect from our hiring process (order is subject to change):

​

1. 30 minute video call with Recruiter
2. Take Home Coding Assignment + 60 minute Follow-Up and Q&A Interview
3. 60 minute Career Accomplishment Interview + 45 minute Leadership Interview
4. Take Home Writing Exercise + 60 minute Follow-Up and Q&A Interview

Hi, I'm Ahmed, Engineering Manager at Customer.io. I'm seeking a Senior Android Engineer to join our growing Engineering team.

​

We're seeking a seasoned software engineer with extensive native Android expertise. You will play a pivotal role in guiding our team, mentoring junior engineers, and uphold our high performance and quality standards as well as solid engineering practices. The ideal candidate will have a strong track record of delivering high-quality Android SDKs, demonstrated leadership skills, and a willingness to learn and support other platforms such as iOS, Flutter, and ReactNative.

​

Some things you'll do

​

• Develop and lead the development of our mobile SDKs.
• Mentor junior team members and foster a collaborative environment.
• Engage in architectural design discussions and problem-solving.
• Contribute to continuous improvement and innovation.
• Maintain and improve code quality through writing unit, integration, and E2E tests.
• Collaborate with cross-functional teams and partners to define, design, and ship new features.

​

Qualifications

​

• 5+ years of experience in native Android development.
• Proficiency in Kotlin, Java, and Android SDK.
• Strong understanding of Android architecture, design patterns, and best practices.
• Experience with Android dependency management tools like Gradle and Maven.
• Experience in leading projects, and mentoring junior engineers.
• Excellent problem-solving skills and a product-minded approach.
• Able to work core hours of 2PM and 5PM GMT to interact with the team.

​

Good to have:

​

• Experience with other mobile technologies (iOS, React Native, Flutter).
• Familiarity with Behavior Driven Development.
• Contributions to open-source projects.
• Backend or full-stack development experience.

​

Why Join Us?

​

• Competitive compensation and perks.
• Be part of a diverse and inclusive team that values each member's unique contributions.
• Enjoy a culture that promotes work-life balance and continuous learning.
• Fully remote work environment.

​

About Customer.io

​

Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,600 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

​

We are offering a starting salary of $160,000 - $184,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.

​

Benefits at Customer.io include:

​

• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks paid parental leave (including adoption and foster care)
• 100% paid insurance premiums for you and your dependents
• 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
• $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

​

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

​

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

​

Join us!

------------

​

Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

​

How to apply

​

Apply at the link below and tell us why you're interested in the position! ****We plan to respond to all applicants with a status update about your application.

​

Here's what you can expect from our hiring process:

​

1. 30-minute video call with a Recruiter
2. 60-minute live coding interview with our engineers
3. 60-minutes team lead assessment with the team Engineering Manager and Product Manager
4. Final Interview

Hi, I’m Terry, Director of Engineering Platform Experience at Customer.io. I’m looking for an Enablement Engineer to join our growing Engineering team.

​

Customer.io is looking for a collaborative senior engineer who loves to reduce complexity, improve development velocity, and decrease time to market by providing self-service solutions, engineering standards, and best practices. Our small, remote-first team is fun-loving, passionate, and highly effective. We offer many opportunities to grow and refine your skills while having a significant impact. Other members of our team have backgrounds in various industries, from AdTech to Gaming. We believe that embracing our unique perspectives and expertise is key to our success as a collaborative team.

​

We value diversity, and, as a distributed company, are committed to giving you the flexibility and freedom to work from anywhere in the world, on a schedule that fits your family and your life.

​

What you'll do:

​

• Develop novel solutions to reduce engineering drag
• Jointly develop and execute a roadmap for solving identified developer productivity challenges
• Work closely with engineering leaders and managers within our company focused on improving quality and reliability
• Build internal processes and tools that optimize the developer experience at Customer.io
• Take an active role in a friendly, supportive team that encourages you and the entire company to grow as individuals, professionals, and teams
• Mentor your coworkers through code review, pair programming, team collaboration, and training to help improve our collective knowledge and best practices together

​

What we're looking for:

​

• A collaborative mindset backed by excellent communication skills and a desire to help us make great decisions in an empathetic and respectful way
• Experience working with engineers and applying a deep understanding of their needs to produce timely solutions to their real-world problems
• Comfort working in UNIX environments and applying modern collaborative development practices.
• Proficiency in Go
• Proficiency in using front-end technologies like JavaScript and CSS to build complex web applications. Ember.js experience is nice to have.
• Ability to deliver high-quality solutions quickly and without mentorship
• Experience working within a distributed company is preferred

​

About Customer.io

​

Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,100 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

​

This is a fully remote role. We are offering a starting salary of $145,000 - $160,000 USD USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.

​

Benefits at Customer.io include:

​

• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks paid parental leave (including adoption and foster care)
• 100% paid insurance premiums for you and your dependents
• 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
• $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

​

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

​

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

​

Join us!

------------

​

Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

​

How to apply

​

Apply at the link below and tell us why you're interested in the position! We will respond to all applicants with a status update about your application.

​

Here's what you can expect from our hiring process (order is subject to change):

​

1. 30-minute video call with a Recruiter
2. 60-minute video call with the Hiring Manager
3. Take Home Assignment
4. 90-minute Technical Interview & Assignment Review Call
5. Final Interview with the Hiring Manager