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Lead Product Manager, Developer Experience

 • 
CoreWeave
Brooklyn
Private
101-250

CoreWeave is a specialized cloud provider focused on GPU accelerated use cases including VFX, AI/ML, Batch Processing and Real Time Experiences. We support countless AI/ML services in the text to image, NLP and broader AI/ML space, reducing client’s infrastructure management requirements with our Kubernetes based serverless GPU cloud offerings.

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About the Role:

CoreWeave is a leading AI Hyperscaler, offering one of the industry’s most performant and reliable infrastructure services for building and deploying accelerated computing applications. Some of the latest LLMs and GenerativeAI applications are built and deployed on CoreWeave. As we are rapidly growing our product portfolio are seeking a Lead Product Manager focused on our developer experience to join our team. This crucial role is designed for individuals passionate about taking a holistic approach to developer experience, considering a broad array of services and a potentially broad array of developer interfaces (UI, API, CLI, SDKs, Infrastructure-as-Code) to define a unified vision and drive execution and delivery resulting in a best-in-class experience for developers on our platform. 

As the Lead Product Manager for Developer Experience, you will champion the developer's perspective within CoreWeave, comprehending their needs, challenges, and ambitions. Your objective will be to devise and execute a product strategy that delivers outstanding developer tools and interfaces, fostering a superior development environment.

Key Responsibilities:

  • Strategic Vision: Develop and implement a cohesive product strategy for CoreWeave’s developer interfaces, aligning with market demands and CoreWeave’s strategic goals.
  • Developer Advocacy: Be the voice of the developer community within CoreWeave, translating their feedback and needs into actionable product improvements and innovations.
  • Product Leadership: Lead cross-functional teams in the design, development, and launch of tools and interfaces for developers, with a focus on usability.
  • Service Optimization: Continuously evaluate and enhance the developer experiences we offer as they support customers from onboarding to large-scale production workloads.
  • Market Analysis: Stay informed about industry trends, developer needs, and competitive offerings to ensure CoreWeave’s developer experiences position us to be regarded as a best-in-class platform for developers.
  • Performance Metrics: Use metrics and feedback loops to measure the effectiveness of our various developer interfaces, making data-driven decisions to refine and improve the product offering.

Wondering if you’re a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk.

  • 5+ years of product management experience, particularly with web UIs and APIs intended for a developer audience.
  • Deep understanding of UI and API design, and industry-standard practices such as GitOps and Infrastructure-as-Code.
  • Excellent leadership and communication skills, capable of inspiring teams and articulating product vision and strategy to varied audiences.
  • Strong technical background, analytical and problem-solving skills, with the ability to not only make data-informed decisions but also intuitively balance customer benefit and engineering complexity.
  • Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field, providing a solid foundation in software development and cloud computing principles.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $180,000-$215,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

2024-08-20

Apply NowApply Now

https://www.hiretechladies.com/jobs/lead-product-manager-developer-experience-coreweave-zi?utm_source=hiretechladies&ref=hiretechladies&utm_medium=job_board

Lead Product Manager, Security

 • 
CoreWeave
Brooklyn
Private
101-250

CoreWeave is a specialized cloud provider focused on GPU accelerated use cases including VFX, AI/ML, Batch Processing and Real Time Experiences. We support countless AI/ML services in the text to image, NLP and broader AI/ML space, reducing client’s infrastructure management requirements with our Kubernetes based serverless GPU cloud offerings.

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CoreWeave is a leading AI Hyperscaler, offering one of the industry’s fastest and most flexible infrastructure & managed services for building & deploying accelerated computing applications. Some of the latest LLMs and GenerativeAI applications are built and deployed on CoreWeave. As we are rapidly growing our product portfolio are seeking a Lead Product Manager focused on our security story to join our team. This crucial role is designed for individuals passionate about enterprise-grade security who can drive a robust security story across a broad array of services. 

As the Lead Product Manager for Security, you will champion the voice of our customers’ security teams within CoreWeave, comprehending their needs, challenges, and ambitions. Your objective will be to devise and execute a product strategy that defines an enterprise-grade posture for CoreWeave that satisfies customers in highly regulated industries, while enhancing rather than hindering developer productivity.

Key Responsibilities:

  • Strategic Vision: Develop and implement a cohesive product strategy for security, aligning with market demands and CoreWeave’s strategic goals.
  • Advocacy:  Represent the voice of multiple customer personas, including CTOs, CISOs, infrastructure engineers, and software developers, synthesizing their needs and translating them into actionable product requirements that improve the security posture of our platform and simplify workflows for developers.
  • Product Leadership: Lead cross-functional teams in the design, development, and launch of security features, with a focus on usability, integration capabilities, and, of course, security.
  • Service Optimization: Continuously evaluate and enhance the end-to-end user experience for CoreWeave’s security features, evolving them as our product portfolio and customer base grow.
  • Market Analysis: Stay informed about industry trends, customers needs, and competitive offerings to ensure CoreWeave’s security story enables customers to confidently bring production workloads onto our platforms.
  • Performance Metrics: Use metrics and feedback loops to measure the effectiveness of our security features, making data-driven decisions to refine and improve the product offering.

Wondering if you’re a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk.

  • 5+ years of product management experience, particularly with security services for enterprise-grade platforms.
  • Deep understanding of identity and access management, storage encryption, credential management, and security monitoring.
  • You have some experience using Kubernetes with a conceptual understanding of its major components.
  • Excellent leadership and communication skills, capable of inspiring teams and articulating product vision and strategy to varied audiences.
  • Strong technical background, analytical and problem-solving skills, with the ability to not only make data-informed decisions but also intuitively balance customer benefit and engineering complexity.
  • Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field, providing a solid foundation in software development and cloud computing principles.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $180,000-$215,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

2024-08-20

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https://www.hiretechladies.com/jobs/lead-product-manager-security-coreweave-jt?utm_source=hiretechladies&ref=hiretechladies&utm_medium=job_board

Senior Product Manager, Billing

 • 
CoreWeave
Brooklyn
Private
101-250

CoreWeave is a specialized cloud provider focused on GPU accelerated use cases including VFX, AI/ML, Batch Processing and Real Time Experiences. We support countless AI/ML services in the text to image, NLP and broader AI/ML space, reducing client’s infrastructure management requirements with our Kubernetes based serverless GPU cloud offerings.

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About the Role:

CoreWeave is a leading AI Hyperscaler, offering one of the industry’s most performant and reliable infrastructure services for building and deploying accelerated computing applications. Some of the latest LLMs and GenerativeAI applications are built and deployed on CoreWeave. We are seeking a Senior Product Manager focused on our Billing features and platform to join our team. This crucial role is designed for individuals passionate about delivering solutions which will both delight customers and improve operational efficiency of our business.

As the Senior Product Manager for Billing, you will play a highly visible and collaborative role within CoreWeave. Your objective will be to devise and execute a product strategy that delivers billing experiences that meet our customers’ needs as well our internal needs across sales, finance, and business operations. By collaborating with engineering and UX/UI teams, you will drive your strategy and ensure high quality execution to deliver best-in-class experiences.

Key Responsibilities:

  • Strategic Vision: Develop and implement a cohesive product strategy for Billing, aligning with external demands, internal demands, and CoreWeave’s strategic goals.
  • Product Leadership: Lead cross-functional teams in the design, development, and launch of Billing features, with a focus on usability, performance, and accuracy.
  • Service Optimization: Continuously evaluate and enhance the end-to-end user experience for CoreWeave’s Billing features, as our customer base and product portfolio evolve.
  • Market Analysis: Stay informed about industry trends, customer needs, third-party solutions, and competitive offerings to ensure CoreWeave’s Billing story remains solid and builds trust with our customers.
  • Performance Metrics: Use metrics and feedback loops to measure the effectiveness of Billing features, making data-driven decisions to refine and improve the product offering.

Wondering if you’re a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk.

  • 3+ years of product management experience, working on highly technical enterprise products.
  • Experience building billing systems is a huge plus.
  • Excellent leadership and communication skills, capable of inspiring teams and articulating product vision and strategy to varied audiences.
  • Strong technical background, analytical and problem-solving skills, with the ability to not only make data-informed decisions but also intuitively balance customer benefit and engineering complexity.
  • Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field, providing a solid foundation in software development and cloud computing principles.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $175,000-$190,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

2024-08-19

Apply NowApply Now

https://www.hiretechladies.com/jobs/senior-product-manager-billing-coreweave-6d?utm_source=hiretechladies&ref=hiretechladies&utm_medium=job_board

Master Scheduler

 • 
CoreWeave
Roseland
Private
101-250

CoreWeave is a specialized cloud provider focused on GPU accelerated use cases including VFX, AI/ML, Batch Processing and Real Time Experiences. We support countless AI/ML services in the text to image, NLP and broader AI/ML space, reducing client’s infrastructure management requirements with our Kubernetes based serverless GPU cloud offerings.

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We are seeking a highly organized and detail-oriented Master Scheduler to join our dynamic team. As the mastermind behind the efficient flow of materials across our data center projects, you will play a critical role in ensuring timely completion and cost-effectiveness. Your ability to juggle complex schedules, navigate demanding deadlines, and collaborate effectively will be key to our success.

Responsibilities

  • Develop and maintain master schedules for raw material delivery for multiple data center projects, considering lead times, material availability, and project milestones.
  • Analyze project specifications and identify material requirements, proactively forecasting needs and securing timely procurement.
  • Coordinate with internal teams (Project Management, Procurement, Logistics) to ensure seamless delivery and availability of materials on-site.
  • Track material deliveries and manage any discrepancies or delays, implementing corrective actions as needed.
  • Monitor project progress and adjust schedules as required to prevent bottlenecks and maintain project timelines.
  • Collaborate effectively with cross-functional teams to ensure project alignment and communication of schedule updates.
  • Communicate clearly and concisely with both internal and external stakeholders, including suppliers and contractors.
  • Participate in regular project meetings and provide accurate status reports on material management.
  • Proficiency in scheduling software and related planning tools (e.g., Primavera, MS Project).
  • Strong data analysis and reporting skills, utilizing spreadsheets and data visualization tools.
  • Familiarity with inventory management systems is a plus.

Qualifications

  • Bachelor's degree in Supply Chain Management, Construction Management, or a related field preferred.
  • Minimum 3-4 years of experience in project scheduling or logistics, ideally within the construction or data center industry.
  • Proven track record of successfully managing complex schedules and overcoming unforeseen challenges.
  • Excellent organizational and time management skills, with the ability to prioritize multiple tasks under pressure.
  • Strong analytical and problem-solving skills.
  • Exceptional communication and interpersonal skills, with the ability to build trust and rapport with diverse stakeholders.
  • Proficiency in scheduling software and data analysis tools.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120,000-$145,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

2024-08-19

Apply NowApply Now

https://www.hiretechladies.com/jobs/master-scheduler-coreweave-oz?utm_source=hiretechladies&ref=hiretechladies&utm_medium=job_board

Customer Success Operations Manager

 • 
CoreWeave
Roseland
Private
101-250

CoreWeave is a specialized cloud provider focused on GPU accelerated use cases including VFX, AI/ML, Batch Processing and Real Time Experiences. We support countless AI/ML services in the text to image, NLP and broader AI/ML space, reducing client’s infrastructure management requirements with our Kubernetes based serverless GPU cloud offerings.

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As the Customer Success Operations Manager, you will drive customer success by leading cross-functional collaboration efforts, managing the tech stack, and developing efficient processes to deliver exceptional customer-centric solutions and service. Additionally, you will develop comprehensive customer engagement strategies to foster product onboarding, adoption, and retention while focusing on continuous improvement and strategic leadership.

Responsibilities:

  • Lead Program Development: Design, build, and operationalize the Customer Success Operations program from the ground up. Define the vision, set goals, and ensure alignment with broader company objectives.
  • Cross-Functional Collaboration: Work closely with teams within Customer Success and collaborate with departments such as Solutions Architects, Engineering, Sales and Product Management to deliver seamless, customer-centric solutions.
  • Manage Technology Stack: Oversee the selection, implementation, and management of the Customer Success technology stack, ensuring it meets team needs, performs optimally, and integrates smoothly with existing workflows.
  • Process Design and Implementation: Develop and implement processes to improve efficiency and effectiveness within the Customer Success division. Lead the rollout of new workflows, train teams, monitor adoption, and iterate based on feedback.
  • Drive Customer Engagement: Develop strategies for product onboarding, adoption, and retention, focusing on educating customers, overcoming barriers, and enhancing satisfaction and loyalty.
  • Monitor and Improve Performance: Track key performance indicators (KPIs) such as customer satisfaction, churn rate, and customer lifetime value. Use these insights to continuously refine strategies and processes.
  • Strategic Leadership: Collaborate with the Senior Director of Customer Success to execute strategic initiatives. Provide data-driven insights and stay updated on industry trends to recommend improvements and maintain a competitive edge.
  • Change Management: Lead and manage change initiatives within the Customer Success division to ensure smooth transitions while implementing new processes, tools, or strategies.

Work Conditions:

  • Fast-Paced Environment: This position operates in a dynamic, fast-paced environment within a global 24/7 support team, requiring the ability to manage multiple tasks and priorities simultaneously.
  • Flexibility: Requires flexibility to collaborate across different time zones, ensuring effective communication and coordination with global teams.
  • Work Location: Depending on your location, this role may offer an on-site office environment, a hybrid model, or fully remote work options. Specific arrangements will be discussed during the hiring process.
  • Travel Requirements: Limited travel is required, with up to 10% of the time (~25 days/year) potentially involving domestic or international travel for team meetings and industry events.
  • Availability: You may occasionally need to be available outside of standard working hours to address urgent issues or participate in global team meetings.
  • Growth OpportunitiesThis role offers significant growth potential within the company as we continue to expand and mature. As the company scales, you'll have the opportunity to take on increased responsibilities, lead cross-functional projects, and potentially advance into leadership roles within the Customer Success organization.

Experience:

  • Customer Success Expertise: Minimum of 2 years in Customer Success, with proven experience in building and scaling operations, developing efficient workflows, and implementing one-to-many (tech-touch) strategies. Strong understanding of customer journey mapping and best practices in a dynamic environment.
  • Bachelor's Degree: In a relevant field such as Business Administration, Customer Relationship Management, or a related area.
  • Technical Expertise: Strong proficiency in selecting, implementing, and managing the Customer Success tech stack, including tools like Pendo, Zendesk, or other CRM and customer engagement platforms. Skilled at identifying the right tools to enhance efficiency and drive customer success and successfully integrating them into overall operations.
  • Process Improvement: Experience in designing and leading the implementation of new processes, with a focus on operationalizing them within a team or organization.
  • Data-Driven Decision-Making: Proficient in using advanced data analytics platforms to create dashboards and leverage KPIs for executive reporting, strategic decision-making, and continuous improvement.
  • Training and Development: Experience in developing and delivering training programs to ensure team members are well-versed in new processes, tools, or customer success strategies.
  • Communication and Presentation Skills: Strong written and verbal communication skills, with the ability to clearly convey complex issues to a range of audiences, from team members to senior leadership, through well-crafted presentations and discussions.

Nice to Have:

  • Change Management: Experience in managing organizational change and fostering a culture of continuous improvement.
  • Cloud Infrastructure Experience: Prior experience working in a cloud infrastructure company, with a solid understanding of the unique challenges and goals of a customer success program in this environment.
  • Experience in High-Growth Environments: Experience working in rapidly scaling companies or startups, where agility and adaptability are critical for success.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $105,000-$135,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

2024-08-16

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https://www.hiretechladies.com/jobs/customer-success-operations-manager-coreweave-xk?utm_source=hiretechladies&ref=hiretechladies&utm_medium=job_board

Business Development Representative, UK

 • 
Movable Ink
Series D
251-1000

Movable Ink is a software company that provides marketers with technology and expert services to create unique customer experiences.

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The Business Development Representative’s goal is to fill the Sales team’s pipeline with qualified opportunities. The BDR role is instrumental in the success and growth of the business and gives individuals ample opportunity to use your personality & creative/strategic thinking abilities to directly influence conversations with our prospects. The BDR role is designed to provide individuals with hands-on experience in a fast-paced start-up environment where things are constantly changing and evolving. Success in this role will lead to internal opportunities in Sales, Client Experience, Marketing, Partnerships, Strategic Accounts, etc. within 12-24 months.

Responsibilities:

  • Develop new relationships through email, LinkedIn and phone communications in order to establish meetings with senior level decision makers in companies that could benefit from Movable Ink’s solutions
  • Assess the prospect's needs, identify and build upon pain points, explain Movable Ink solutions, and qualify/disqualify prospects on introduction/discovery calls and meetings to then hand off for your Account Executive to begin the sales process
  • Work with your Account Executive to build and maintain a healthy sales pipeline
  • Take & log organised notes, build out presentation decks, gather contact information & nurture contacts post-opportunity
  • Research accounts and prospects thoroughly, identifying pain points, company-wide initiatives, and director-level objectives in order to formulate an outreach and execution strategy with your Account Executive
  • Build mock-ups for prospects that illustrate how Movable Ink can provide additional value beyond what they’re currently doing
  • Utilize our sales database and prospecting tools to manage your pipeline and maintain accurate information about suspects, prospects, and their companies

Qualifications

  • Self-motivation and the ability to work successfully in a fast-paced, highly strategic sales environment
  • Ability to effectively communicate with stakeholders of varying levels at enterprise brands
  • Experience with prioritisation and organisation in a professional environment
  • Proven ability to deal with ambiguity and collaborate effectively with colleagues, management, and other departments

2024-08-09

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https://www.hiretechladies.com/jobs/business-development-representative-uk-movable-ink-xc?utm_source=hiretechladies&ref=hiretechladies&utm_medium=job_board

IT Systems Engineer

 • 
CoreWeave
Roseland
Private
101-250

CoreWeave is a specialized cloud provider focused on GPU accelerated use cases including VFX, AI/ML, Batch Processing and Real Time Experiences. We support countless AI/ML services in the text to image, NLP and broader AI/ML space, reducing client’s infrastructure management requirements with our Kubernetes based serverless GPU cloud offerings.

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About the Role:

The IT Systems Engineer is responsible for developing and automating the technologies that power CoreWeave. This candidate is responsible for helping develop the synergies between existing internal technologies, and evaluate new technologies in order to deliver on IT’s productivity commitments to the broader organization. This person must thrive in working within a high functioning, rapid pace team, delivering high quality, repeatable and sustainable IT solutions. This person will be an individual contributor, working alongside other motivated engineers and technologists, and directly responsible for executing hands-on testing, configuration, and implementation of bleeding edge technologies to support the productivity within CoreWeave.

To be successful as an IT Systems Engineer, you should have an in-depth knowledge of various hardware and software technologies, including IDPs, MDMs, internal communication tools, and the middleware needed to connect multiple independent tools together. You have led POCs with new tools in the past, and have implemented new technologies at scale. Top candidates will have strong scripting skills and are not afraid to get into the weeds of internal IT software in order to deliver results needed from internal IT infrastructure and tools.

Responsibilities:

  • Provide senior level technical guidance and serve as an escalation point for Engineering and Security teams,
  • Manage user access and security through our Identity Provider to ensure secure administration of all IT systems
  • Single Sign-On (SSO) Integration: Integrate applications and systems with Okta for seamless single sign-on experiences. Troubleshoot and resolve issues related to SSO integrations. Remove applications as required.
  • Identity Lifecycle Management: Manage the complete lifecycle of user identities, including provisioning, de-provisioning, and access modifications. Implement and maintain automated workflows for user onboarding and off-boarding.
  • Create and manage access policies to improve security and adhere to compliance standards.
  • Administer and optimize VDI solutions to provide a seamless and secure virtual desktop experience. Collaborate with end-users and IT teams to troubleshoot VDI-related issues and ensure optimal performance.
  • Collaborate with Engineering and Security teams to coordinate on IT policies.
  • Build policies and scripts using vendor APIs to support company owned devices and SaaS services such as Google Workspace, Slack and Zoom.
  • Develop and maintain documentation for supported applications, processes, and training material to internal employees and IT staff
  • Work with Security, PeopleOps and IT to develop automated onboarding and offboarding processes.
  • Develop tooling and processes to facilitate end-user asset management, provisioning and tracking.
  • Build and maintain cross-functional relationships with internal teams to drive initiatives.

Experience:

  • 3-5 years of experience administering SaaS applications such as Okta (Okta Identity Engine & Identity Governance), Google Workspace, Slack, and Zoom
  • In-depth knowledge of identity and access management concepts and practices.
  • Hands-on experience supporting Microsoft, Linux and Mac users
  • Developing automation workflows and integrations for repetitive or manual tasks
  • Experience working with CI/CD tools and Git
  • Experience in one or more programming languages (Python/Go)

Nice to Have:

  • Kubernetes experience
  • Automation Tooling experience (Ansible/Terraform/Chef/etc)

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $110,000-$150,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

2024-08-08

Apply NowApply Now

https://www.hiretechladies.com/jobs/it-systems-engineer-coreweave-1y?utm_source=hiretechladies&ref=hiretechladies&utm_medium=job_board

Senior Engineer - Billing

 • 
CoreWeave
Roseland
Private
101-250

CoreWeave is a specialized cloud provider focused on GPU accelerated use cases including VFX, AI/ML, Batch Processing and Real Time Experiences. We support countless AI/ML services in the text to image, NLP and broader AI/ML space, reducing client’s infrastructure management requirements with our Kubernetes based serverless GPU cloud offerings.

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About the role:

The Billing Team owns our cloud billing system that is responsible for translating customer resource usage into billing data. They ensure CoreWeave’s customers are reliably billed and invoiced for their resource usage, and artifacts are available for internal and external consumption through intuitive and well-designed interfaces.

We are seeking Senior Engineers who are passionate about solving complex problems with simple systems to join the Billing Team and help us build the next generation of this critical platform. Individuals will join a fast-paced, high-performing team and have the opportunity to play a crucial role in designing and developing the billing system in a communicative and supportive environment. As a member of the Billing Team, you will have the opportunity to:

  • Collaborate cross-functionally with product, business operations, accounting, and other stakeholders to determine the requirements and scope of projects.
  • Design, develop, scale, and maintain the next-generation cloud billing system.
  • Identify and resolve bottlenecks and inefficiencies in billing processes.
  • Work with a passionate team of engineers in an iterative, agile environment.
  • Participate in code reviews, design discussions, and architecture decisions to ensure high-quality software development practices.

Wondering if you’re a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are some qualities we’ve found compatible with our team. If a portion of this resonates with you, we’d love to talk.

  • You have five or more years of experience in a senior or tech leadership software engineering role.
  • Prior experience building reliable and scalable platform services that process large amounts of data.
  • Experience with Prometheus/PromQL and/or solid understanding of time series data.
  • Proficiency in any of Python, TypeScript or Go.
  • You have some experience using Kubernetes with a conceptual understanding of its major components.
  • Passion for problem solving in a fast-paced environment.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $165,000- $200,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

Hybrid Workplace

Successful candidates will be expected to attend onboarding training at our NJ Headquarters within their first several weeks of employment, with subsequent quarterly travel requirements of 1 week duration.

If you reside within a 30-mile radius of our New Jersey, New York, or Philadelphia offices, we're excited for you to join us at the office at least three times a week, recognizing the significance we place on fostering connections, collaboration, and creativity within our office culture. Our commitment to operating as a hybrid workplace underscores our dedication to enabling our employees to tailor their work-life balance to their individual preferences.

2024-08-02

Apply NowApply Now

https://www.hiretechladies.com/jobs/senior-engineer-billing-coreweave-7n?utm_source=hiretechladies&ref=hiretechladies&utm_medium=job_board

Data Center Technician

 • 
CoreWeave
Newark
Private
101-250

CoreWeave is a specialized cloud provider focused on GPU accelerated use cases including VFX, AI/ML, Batch Processing and Real Time Experiences. We support countless AI/ML services in the text to image, NLP and broader AI/ML space, reducing client’s infrastructure management requirements with our Kubernetes based serverless GPU cloud offerings.

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The Data Center Technician must work well with others and will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position is a full-time, salaried exempt, 100% in-person role that involves hardware and network diagnostics followed by physical repair and may include participation in an on-call rotation.

  • Maintain data center operations to ensure availability and reliability of service levels
  • Conduct hardware and network diagnostics and repairs
  • Root cause analysis of hardware and software failures
  • Training of internal teams
  • Development of documentation
  • Provide technical support to data center teams
  • Development of scripts to update server and networking hardware
  • Maintain inventory
  • Assemble and install equipment
  • Perform maintenance of test and tools equipment
  • Occasional travel to other data centers as needed

Requirements:

  • Computer Hardware experience (troubleshooting, assembling)
  • Linux Operating System experience
  • All physical requirements are expected with reasonable accommodations
  • Candidates should be able to lift up to 50lbs and/or work in elevated locations
  • Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed
  • Excellent time management, organizational and communication skills
  • Must be able to prioritize tasks and react quickly to issues

Education/Experience

Hands-on OR educational based experience with any of the following areas:

  • Computer Hardware, including troubleshooting and repair skills experience
  • Five years Data Center experience (minimum)
  • Computer Networking experience
  • Python, Bash or other scripting languages experience
  • Experience with Cisco IOS and/or Juniper JunOS
  • An Associates Degree or equivalent experience in an IT related field

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $65,000-$85,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

2024-08-02

Apply NowApply Now

https://www.hiretechladies.com/jobs/data-center-technician-coreweave-29?utm_source=hiretechladies&ref=hiretechladies&utm_medium=job_board

Data Center Technician

 • 
CoreWeave
Private
101-250

CoreWeave is a specialized cloud provider focused on GPU accelerated use cases including VFX, AI/ML, Batch Processing and Real Time Experiences. We support countless AI/ML services in the text to image, NLP and broader AI/ML space, reducing client’s infrastructure management requirements with our Kubernetes based serverless GPU cloud offerings.

dGSR,q2Ex
TP7V
xFI9
7sOb

The Data Center Technician must work well with others and will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position is a full-time, salaried, 100% in-person role that involves hardware and network diagnostics followed by physical repair and may include participation in an on-call rotation.

  • Maintain data center operations to ensure availability and reliability of service levels
  • Conduct hardware and network diagnostics and repairs
  • Root cause analysis of hardware and software failures
  • Training of internal teams
  • Development of documentation
  • Provide technical support to data center teams
  • Development of scripts to update server and networking hardware
  • Maintain inventory
  • Assemble and install equipment
  • Perform maintenance of test and tools equipment
  • Occasional travel to other data centers as needed

Requirements:

  • Computer Hardware experience (troubleshooting, assembling)
  • Linux Operating System experience
  • All physical requirements are expected with reasonable accommodations
  • Candidates should be able to lift up to 50 lbs and/or work in elevated locations
  • Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed
  • Excellent time management, organizational and communication skills
  • Must be able to prioritize tasks and react quickly to issues

2024-08-01

Apply NowApply Now

https://www.hiretechladies.com/jobs/data-center-technician-coreweave-0j?utm_source=hiretechladies&ref=hiretechladies&utm_medium=job_board

Customer Retention Marketing Manager

 • 
Bitwarden
Private
101-250

Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts. 

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Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts.

========================================================================================================================================================================================================================================================================================================================================================================================================================================================================================================

As our customer retention marketing manager, you will build successful customer onboarding experiences and journeys, lead customer programs that drive advocacy, loyalty, and retention. Collaborating closely with customer success engagement, sales, and growth teams, you will help identify successful customer use cases and stories across segments, industries, and products.

=====================================================================================================================================================================================================================================================================================================================================================================================

RESPONSIBILITIES

====================

  • Onboarding and retention at scale

=================================

  • Design and implement customer programs including customer events, advisory boards, loyalty programs, speaking opportunities, thought leadership, and digital content.

=====================================================================================================================================================================

  • Build, develop and nurture marketing relationships with Bitwarden customers across segments, industries, and products.

======================================================================================================================

  • Partner with customer success engagement team to build onboarding programs and materials.

=========================================================================================

  • Partner with the sales team to build a pipeline of referenceable customers globally.

====================================================================================

  • Foster relationships with stand-out customer accounts to capture impactful stories for use by marketing (case studies, testimonials, media interviews and quotes, video and more)

==================================================================================================================================================================================

  • Work closely with the growth team to optimize current campaigns (12 month journey, user onboarding, and more)

=============================================================================================================

WHAT YOU BRING TO BITWARDEN

===============================

  • Minimum 5 years of customer marketing or customer retention marketing experience at high growth B2B technology companies. Being a part of a product led growth company is a plus

================================================================================================================================================================================

  • Possess strong communication skills with a deep understanding of customer behavior

==================================================================================

  • Ability to build and maintain strong customer engagement across the customer lifecycle

======================================================================================

  • Understand how your programs lead to customer retention, referrals, and adoption  – how to measure and analyze the effectiveness of these programs

==================================================================================================================================================

  • Passionate about writing, editing, and proofreading with a strong attention to detail

=====================================================================================

WHAT TO EXPECT IN THE INTERVIEW PROCESS

===========================================

Selected candidates will be invited to schedule a 30-minute screening call and then progress through the following stages:

===========================================================================================================================

  • Interview with Senior Director of Marketing

===========================================

  • Interview with Chief Customer Officer

=====================================

  • Interview with CEO

==================

  • References

==========

A FEW REASONS TO WORK WITH US

=================================

  • Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations.

=======================================================================================================================================================================================================================

  • Become an expert. You’ll get immersed in the prominent technology markets of security and open source software.

===============================================================================================================

  • We are dedicated to building an incredible team. Work remotely with motivated and innovative team members and take part in productive and fun meetups.

======================================================================================================================================================

  • Learn and grow. Take on new challenges with the support of your team.

=====================================================================

A note to outside sourcers: we do not accept solicitations from recruiters, recruiting agencies, headhunters, or outsourcing organizations and request to be removed from all such contact lists.

===================================================================================================================================================================================================

2024-07-30

Apply NowApply Now

https://www.hiretechladies.com/jobs/customer-retention-marketing-manager-bitwarden-u2?utm_source=hiretechladies&ref=hiretechladies&utm_medium=job_board

Customer Retention Marketing Manager

 • 
Bitwarden
Private
101-250

Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts. 

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RbsH,jtli,YaSS
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Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts.

========================================================================================================================================================================================================================================================================================================================================================================================================================================================================================================

As our customer retention marketing manager, you will build successful customer onboarding experiences and journeys, lead customer programs that drive advocacy, loyalty, and retention. Collaborating closely with customer success engagement, sales, and growth teams, you will help identify successful customer use cases and stories across segments, industries, and products.

=====================================================================================================================================================================================================================================================================================================================================================================================

RESPONSIBILITIES

====================

  • Onboarding and retention at scale

=================================

  • Design and implement customer programs including customer events, advisory boards, loyalty programs, speaking opportunities, thought leadership, and digital content.

=====================================================================================================================================================================

  • Build, develop and nurture marketing relationships with Bitwarden customers across segments, industries, and products.

======================================================================================================================

  • Partner with customer success engagement team to build onboarding programs and materials.

=========================================================================================

  • Partner with the sales team to build a pipeline of referenceable customers globally.

====================================================================================

  • Foster relationships with stand-out customer accounts to capture impactful stories for use by marketing (case studies, testimonials, media interviews and quotes, video and more)

==================================================================================================================================================================================

  • Work closely with the growth team to optimize current campaigns (12 month journey, user onboarding, and more)

=============================================================================================================

WHAT YOU BRING TO BITWARDEN

===============================

  • Minimum 5 years of customer marketing or customer retention marketing experience at high growth B2B technology companies. Being a part of a product led growth company is a plus

================================================================================================================================================================================

  • Possess strong communication skills with a deep understanding of customer behavior

==================================================================================

  • Ability to build and maintain strong customer engagement across the customer lifecycle

======================================================================================

  • Understand how your programs lead to customer retention, referrals, and adoption  – how to measure and analyze the effectiveness of these programs

==================================================================================================================================================

  • Passionate about writing, editing, and proofreading with a strong attention to detail

=====================================================================================

WHAT TO EXPECT IN THE INTERVIEW PROCESS

===========================================

Selected candidates will be invited to schedule a 30-minute screening call and then progress through the following stages:

===========================================================================================================================

  • Interview with Senior Director of Marketing

===========================================

  • Interview with Chief Customer Officer

=====================================

  • Interview with CEO

==================

  • References

==========

A FEW REASONS TO WORK WITH US

=================================

  • Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations.

=======================================================================================================================================================================================================================

  • Become an expert. You’ll get immersed in the prominent technology markets of security and open source software.

===============================================================================================================

  • We are dedicated to building an incredible team. Work remotely with motivated and innovative team members and take part in productive and fun meetups.

======================================================================================================================================================

  • Learn and grow. Take on new challenges with the support of your team.

=====================================================================

A note to outside sourcers: we do not accept solicitations from recruiters, recruiting agencies, headhunters, or outsourcing organizations and request to be removed from all such contact lists.

===================================================================================================================================================================================================

2024-07-30

Apply NowApply Now

https://www.hiretechladies.com/jobs/customer-retention-marketing-manager-bitwarden-hk?utm_source=hiretechladies&ref=hiretechladies&utm_medium=job_board

Senior Site Reliability Engineer, Developer Productivity

 • 
CoreWeave
Roseland
Private
101-250

CoreWeave is a specialized cloud provider focused on GPU accelerated use cases including VFX, AI/ML, Batch Processing and Real Time Experiences. We support countless AI/ML services in the text to image, NLP and broader AI/ML space, reducing client’s infrastructure management requirements with our Kubernetes based serverless GPU cloud offerings.

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About the Role:

The Developer Productivity Team functions as the lubricant that keeps CoreWeave’s gears of innovation turning fast and friction-free. This team is responsible for the development, integration, and operation of platforms central to the engineering experience, with the ultimate objective of enabling engineers across CoreWeave to do more and better. Central to the Developer Productivity team’s mission is to standardize the SDLC and software development processes across the company, ensuring a seamless and efficient experience for all CoreWeave’s engineers. This role offers a unique opportunity to work on a large scale and make a tangible impact on developer efficiency and productivity.

Engineers on this team will endeavor to discover and remove engineer friction across CoreWeave’s engineering teams through the development of boilerplate, integrations, automation, and the operation of shared platforms.

We are seeking a Site Reliability Engineer who can help us execute on the mission of making developers’ lives easier. This individual will work with a team of 6-8 mixed-specialization engineers and have the opportunity to work on the full gamut of rewarding challenges that come with the business of building a cloud in a communicative, supportive, and high-performing environment. As a member of the Developer Productivity Team, you would have the opportunity to:

  • Design and implement services and tools to reduce friction and toil in the lives of our engineering and operations.
  • Streamline repetitive tasks and eliminate bottlenecks to improve development velocity with automated workflows and processes.
  • Partner with developers to understand their pain points and develop tailored solutions that enhance their productivity.
  • Champion best practices and advocate for new tools and technologies to drive ongoing productivity gains.
  • Tackle complex issues related to build systems, testing frameworks, code analysis, and other developer tooling.
  • Enable and evangelize the practice of reliability engineering across CoreWeave’s engineering teams.
  • Grow, change, invest in your teammates, be invested-in, share your ideas, listen to others, be curious, have fun, and most importantly, be yourself.

Wondering if you’re a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are some qualities we’ve found compatible with our team. If a portion of this resonates with you, we’d love to talk.

  • You have 5+ years of experience in the software or infrastructure engineering industry
  • You enjoy helping your colleagues achieve more with less effort.
  • Experience with Python, Go or another scripting language
  • Experience with how to containerize applications and/or have experience using Kubernetes to manage deployments.
  • Experience with Git
  • Experience with Linux shell scripting and/or can navigate a *nix-based operating system
  • Experience creating and maintaining GitHub Actions to automate workflows.
  • You have experience deploying services in production and are interested in learning reliability-at-scale engineering concepts such as the different types of testing, progressive deployments, error budgets, role observability, and fault-tolerant design.
  • You have experience refining SDLC, doing code reviews, and providing technical support
  • You’re excited about being part of a team of diverse perspectives and backgrounds that believe in tackling challenges, growing hand in hand, and winning together.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $175,000-$210,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

2024-07-30

Apply NowApply Now

https://www.hiretechladies.com/jobs/senior-site-reliability-engineer-developer-productivity-coreweave-4j?utm_source=hiretechladies&ref=hiretechladies&utm_medium=job_board

Engineering Manager - Pipelines

 • 
Customer.io
Series A
251-1000

Customer.io is a versatile marketing automation tool for sending relevant messages based on behavior across web and mobile products. 

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Hi, I’m Paul, VP Engineering at Customer.io.

I’m looking for someone to manage the engineering team for our newest product: Data Pipelines. Launched in the middle of 2023, Data Pipelines is an opportunity to work on a startup-within-a-startup. You’ll get to move fast and own broad scope in something new, while having the support and resources of a 250-person company. You’ll lead a team solving challenging problems in both scalable distributed systems while building an intuitive user experience.

At Customer.io, we are tired of the fact that most messages people receive are dull, mistimed, repetitive, and overbearing. We aim to fix that. The first product we introduced is Journeys: the industry’s most flexible automation platform for customer communication (email, mobile push, SMS, and more). Our second product is Data Pipelines: a Customer Data Platform (CDP) that empowers marketers at companies big and small to bring accurate, real-time data to all customer touch points.

Help us make an impact on the high-growth CDP market like we already have in the marketing automation market!

As an Engineering Manager at Customer.io, you will...

  • Lead effective squad rituals, and ensure production readiness through quality peer-review, QA, documentation, deployment, logging, and monitoring practices
  • Ensure your squad’s solutions are scalable, architecturally sound, flexible, and secure
  • Create accountability for delivery timelines while fostering an inclusive, collaborative, and empathetic work environment
  • Provide direct, timely, and specific coaching and development opportunities for your direct reports across backend, frontend, fullstack, and QA
  • Hire, onboard, transfer, and manage performance to ensure the right people are in place to accomplish business objectives within your squad
  • Understand Customer.io’s vision, business model, target markets, acquisition channels, competitors, and products well enough to ask questions that drive meaningful investigation within your squad
  • Build and maintain a partnership with your Product Management and Design peers

We're looking for someone who…

  • Works in North/South American time zones
  • Has at least 3+ years experience as an Engineering Manager working on a SaaS product (B2B or B2C) at an (ideally early-to-mid-stage) SaaS company
  • Understands SaaS software architecture, languages, technologies, and cloud infrastructure deeply enough to represent their squad’s technical choices across the company
  • Makes time to understand technical architecture, tinker with new technologies, review proposals, and provide feedback to level up the engineers around them
  • Builds and nurtures high performing teams
  • Is fueled to reach higher when our customers are having a bad day
  • Communicates concisely, accurately, and directly, both verbally and in writing

About Customer.io

Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,100 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

This is a fully remote role. We are offering a starting salary of $187,000 - $205,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.  

  

Customer.io takes a market-based approach to pay, and pay may vary depending on your location. U.S., and international, locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

  • Zone 1: $224,000 - $246,000 USD
  • Zone 2: $205,000 - $225,000 USD
  • Zone 3: $187,000 - $205,000 USD
  • Zone 4: $150,000 - $$165,000 USD

Please speak with a recruiter for additional information about zone locations.

Benefits at Customer.io include:

  • Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
  • 16 weeks paid parental leave (including adoption and foster care)
  • 100% paid insurance premiums for you and your dependents
  • 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
  • $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
  • $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
  • $300/month co-working space rental reimbursement
  • $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
  • $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
  • One month sabbatical after five years at Customer.io
  • We also have opportunities to meet in person with your peers throughout the year

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

Join us!

------------

Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

How to apply

Apply at the link below and tell us why you're interested in the position! We will respond to all applicants with a status update about your application.

Here's what you can expect from our hiring process (order is subject to change):

  1. 30 minute video call with Recruiter
  2. Take Home Coding Assignment + 60 minute Follow-Up and Q&A Interview
  3. 60 minute Career Accomplishment Interview + 45 minute Leadership Interview
  4. Take Home Writing Exercise + 60 minute Follow-Up and Q&A Interview

2024-07-25

Apply NowApply Now

https://www.hiretechladies.com/jobs/engineering-manager-pipelines-customerio-p9?utm_source=hiretechladies&ref=hiretechladies&utm_medium=job_board

Engineering Manager - Pipelines

 • 
Customer.io
Series A
251-1000

Customer.io is a versatile marketing automation tool for sending relevant messages based on behavior across web and mobile products. 

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TLAP,bkb2
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Hi, I’m Paul, VP Engineering at Customer.io.

I’m looking for someone to manage the engineering team for our newest product: Data Pipelines. Launched in the middle of 2023, Data Pipelines is an opportunity to work on a startup-within-a-startup. You’ll get to move fast and own broad scope in something new, while having the support and resources of a 250-person company. You’ll lead a team solving challenging problems in both scalable distributed systems while building an intuitive user experience.

At Customer.io, we are tired of the fact that most messages people receive are dull, mistimed, repetitive, and overbearing. We aim to fix that. The first product we introduced is Journeys: the industry’s most flexible automation platform for customer communication (email, mobile push, SMS, and more). Our second product is Data Pipelines: a Customer Data Platform (CDP) that empowers marketers at companies big and small to bring accurate, real-time data to all customer touch points.

Help us make an impact on the high-growth CDP market like we already have in the marketing automation market!

As an Engineering Manager at Customer.io, you will...

  • Lead effective squad rituals, and ensure production readiness through quality peer-review, QA, documentation, deployment, logging, and monitoring practices
  • Ensure your squad’s solutions are scalable, architecturally sound, flexible, and secure
  • Create accountability for delivery timelines while fostering an inclusive, collaborative, and empathetic work environment
  • Provide direct, timely, and specific coaching and development opportunities for your direct reports across backend, frontend, fullstack, and QA
  • Hire, onboard, transfer, and manage performance to ensure the right people are in place to accomplish business objectives within your squad
  • Understand Customer.io’s vision, business model, target markets, acquisition channels, competitors, and products well enough to ask questions that drive meaningful investigation within your squad
  • Build and maintain a partnership with your Product Management and Design peers

We're looking for someone who…

  • Works in North/South American time zones
  • Has at least 3+ years experience as an Engineering Manager working on a SaaS product (B2B or B2C) at an (ideally early-to-mid-stage) SaaS company
  • Understands SaaS software architecture, languages, technologies, and cloud infrastructure deeply enough to represent their squad’s technical choices across the company
  • Makes time to understand technical architecture, tinker with new technologies, review proposals, and provide feedback to level up the engineers around them
  • Builds and nurtures high performing teams
  • Is fueled to reach higher when our customers are having a bad day
  • Communicates concisely, accurately, and directly, both verbally and in writing

About Customer.io

Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,100 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

This is a fully remote role. We are offering a starting salary of $187,000 - $205,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.  

  

Customer.io takes a market-based approach to pay, and pay may vary depending on your location. U.S., and international, locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

  • Zone 1: $224,000 - $246,000 USD
  • Zone 2: $205,000 - $225,000 USD
  • Zone 3: $187,000 - $205,000 USD
  • Zone 4: $150,000 - $$165,000 USD

Please speak with a recruiter for additional information about zone locations.

Benefits at Customer.io include:

  • Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
  • 16 weeks paid parental leave (including adoption and foster care)
  • 100% paid insurance premiums for you and your dependents
  • 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
  • $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
  • $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
  • $300/month co-working space rental reimbursement
  • $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
  • $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
  • One month sabbatical after five years at Customer.io
  • We also have opportunities to meet in person with your peers throughout the year

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

Join us!

------------

Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

How to apply

Apply at the link below and tell us why you're interested in the position! We will respond to all applicants with a status update about your application.

Here's what you can expect from our hiring process (order is subject to change):

  1. 30 minute video call with Recruiter
  2. Take Home Coding Assignment + 60 minute Follow-Up and Q&A Interview
  3. 60 minute Career Accomplishment Interview + 45 minute Leadership Interview
  4. Take Home Writing Exercise + 60 minute Follow-Up and Q&A Interview

2024-07-25

Apply NowApply Now

https://www.hiretechladies.com/jobs/engineering-manager-pipelines-customerio-p4?utm_source=hiretechladies&ref=hiretechladies&utm_medium=job_board

Engineering Manager - Pipelines

 • 
Customer.io
Series A
251-1000

Customer.io is a versatile marketing automation tool for sending relevant messages based on behavior across web and mobile products. 

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Hi, I’m Paul, VP Engineering at Customer.io.

I’m looking for someone to manage the engineering team for our newest product: Data Pipelines. Launched in the middle of 2023, Data Pipelines is an opportunity to work on a startup-within-a-startup. You’ll get to move fast and own broad scope in something new, while having the support and resources of a 250-person company. You’ll lead a team solving challenging problems in both scalable distributed systems while building an intuitive user experience.

At Customer.io, we are tired of the fact that most messages people receive are dull, mistimed, repetitive, and overbearing. We aim to fix that. The first product we introduced is Journeys: the industry’s most flexible automation platform for customer communication (email, mobile push, SMS, and more). Our second product is Data Pipelines: a Customer Data Platform (CDP) that empowers marketers at companies big and small to bring accurate, real-time data to all customer touch points.

Help us make an impact on the high-growth CDP market like we already have in the marketing automation market!

As an Engineering Manager at Customer.io, you will...

  • Lead effective squad rituals, and ensure production readiness through quality peer-review, QA, documentation, deployment, logging, and monitoring practices
  • Ensure your squad’s solutions are scalable, architecturally sound, flexible, and secure
  • Create accountability for delivery timelines while fostering an inclusive, collaborative, and empathetic work environment
  • Provide direct, timely, and specific coaching and development opportunities for your direct reports across backend, frontend, fullstack, and QA
  • Hire, onboard, transfer, and manage performance to ensure the right people are in place to accomplish business objectives within your squad
  • Understand Customer.io’s vision, business model, target markets, acquisition channels, competitors, and products well enough to ask questions that drive meaningful investigation within your squad
  • Build and maintain a partnership with your Product Management and Design peers

We're looking for someone who…

  • Works in North/South American time zones
  • Has at least 3+ years experience as an Engineering Manager working on a SaaS product (B2B or B2C) at an (ideally early-to-mid-stage) SaaS company
  • Understands SaaS software architecture, languages, technologies, and cloud infrastructure deeply enough to represent their squad’s technical choices across the company
  • Makes time to understand technical architecture, tinker with new technologies, review proposals, and provide feedback to level up the engineers around them
  • Builds and nurtures high performing teams
  • Is fueled to reach higher when our customers are having a bad day
  • Communicates concisely, accurately, and directly, both verbally and in writing

About Customer.io

Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,100 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

This is a fully remote role. We are offering a starting salary of $187,000 - $205,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.  

  

Customer.io takes a market-based approach to pay, and pay may vary depending on your location. U.S., and international, locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

  • Zone 1: $224,000 - $246,000 USD
  • Zone 2: $205,000 - $225,000 USD
  • Zone 3: $187,000 - $205,000 USD
  • Zone 4: $150,000 - $$165,000 USD

Please speak with a recruiter for additional information about zone locations.

Benefits at Customer.io include:

  • Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
  • 16 weeks paid parental leave (including adoption and foster care)
  • 100% paid insurance premiums for you and your dependents
  • 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
  • $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
  • $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
  • $300/month co-working space rental reimbursement
  • $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
  • $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
  • One month sabbatical after five years at Customer.io
  • We also have opportunities to meet in person with your peers throughout the year

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

Join us!

------------

Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

How to apply

Apply at the link below and tell us why you're interested in the position! We will respond to all applicants with a status update about your application.

Here's what you can expect from our hiring process (order is subject to change):

  1. 30 minute video call with Recruiter
  2. Take Home Coding Assignment + 60 minute Follow-Up and Q&A Interview
  3. 60 minute Career Accomplishment Interview + 45 minute Leadership Interview
  4. Take Home Writing Exercise + 60 minute Follow-Up and Q&A Interview

2024-07-25

Apply NowApply Now

https://www.hiretechladies.com/jobs/engineering-manager-pipelines-customerio-we?utm_source=hiretechladies&ref=hiretechladies&utm_medium=job_board

Senior Technical Product Manager

 • 
Movable Ink
Series D
251-1000

Movable Ink is a software company that provides marketers with technology and expert services to create unique customer experiences.

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vVtL,qhTY,1MUZ,Gxmm,a2jd,nIjk,vQ9N,YVqe,LPku,ts5I,0tw4,sTeo,TIO4,L4f7,SbUW,4zXF,pDHn
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As a Senior Technical Product Manager on our Studio team you will bring the customer point of view to everything, so we build and deliver solutions that our customers love. You will help drive innovation and create the future of our Studio product. You’ll be joining a growing team and will collaborate across product, engineering, design to create a product roadmap that delights customers and grows our business. This role will focus on our Studio Core roadmap which includes identity, user, role and permissions management, security, reporting and additional services that all customers use. 

Responsibilities:

  • Bring the customer POV to everything we do in Engineering, Product and Design
  • Work directly with customers to understand needs and opportunities
  • Create a high value roadmap with your partners in engineering and design that aligns with our business goals and helps us achieve our product vision
  • Write use cases and user stories to build a shared understanding around user needs and the definition of success
  • Prioritize upcoming sprints, features, and enhancements in the backlog
  • Inform decisions with qualitative and quantitative data
  • Define & track key performance indicators (KPIs) to measure & continually iterate features & functionality
  • Identify and solve problems across teams and disciplines by partnering with other product managers, Program Management, and Go-To-Market teams
  • Work directly with customers in Early Access programs to drive iteration and GA launch

Qualifications:

  • 6+ years experience in B2B Product Management
  • Engineering or technical background required
  • Ability to communicate with technical and non-technical audiences
  • Can confidently demo product and manage conversations with customers and stakeholders
  • Demonstrated ability to drive through complexity to achieve results
  • Experience with Agile methodologies, sprints, and prioritization
  • Prior experience in marketing technology preferred

The base pay range for this position is $180,000-$200,000/year. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

2024-07-24

Apply NowApply Now

https://www.hiretechladies.com/jobs/senior-technical-product-manager-movable-ink-w7?utm_source=hiretechladies&ref=hiretechladies&utm_medium=job_board

Senior Technical Product Manager

 • 
Movable Ink
Series D
251-1000

Movable Ink is a software company that provides marketers with technology and expert services to create unique customer experiences.

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vVtL,qhTY,1MUZ,Gxmm,a2jd,nIjk,vQ9N,YVqe,LPku,ts5I,0tw4,sTeo,TIO4,L4f7,SbUW,4zXF,pDHn
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As a Senior Technical Product Manager on our Studio team you will bring the customer point of view to everything, so we build and deliver solutions that our customers love. You will help drive innovation and create the future of our Studio product. You’ll be joining a growing team and will collaborate across product, engineering, design to create a product roadmap that delights customers and grows our business. This role will focus on our Studio Core roadmap which includes identity, user, role and permissions management, security, reporting and additional services that all customers use. 

Responsibilities:

  • Bring the customer POV to everything we do in Engineering, Product and Design
  • Work directly with customers to understand needs and opportunities
  • Create a high value roadmap with your partners in engineering and design that aligns with our business goals and helps us achieve our product vision
  • Write use cases and user stories to build a shared understanding around user needs and the definition of success
  • Prioritize upcoming sprints, features, and enhancements in the backlog
  • Inform decisions with qualitative and quantitative data
  • Define & track key performance indicators (KPIs) to measure & continually iterate features & functionality
  • Identify and solve problems across teams and disciplines by partnering with other product managers, Program Management, and Go-To-Market teams
  • Work directly with customers in Early Access programs to drive iteration and GA launch

Qualifications:

  • 6+ years experience in B2B Product Management
  • Engineering or technical background required
  • Ability to communicate with technical and non-technical audiences
  • Can confidently demo product and manage conversations with customers and stakeholders
  • Demonstrated ability to drive through complexity to achieve results
  • Experience with Agile methodologies, sprints, and prioritization
  • Prior experience in marketing technology preferred

The base pay range for this position is $180,000-$200,000/year. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

2024-07-24

Apply NowApply Now

https://www.hiretechladies.com/jobs/senior-technical-product-manager-movable-ink-qi?utm_source=hiretechladies&ref=hiretechladies&utm_medium=job_board

Lead Data Scientist, Personalization Analytics

 • 
Movable Ink
Series D
251-1000

Movable Ink is a software company that provides marketers with technology and expert services to create unique customer experiences.

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As a Lead Data Scientist, you will be part of our Applied AI and Machine Learning team. You will own the work with our client-facing teams on testing and optimizing our DaVinci Personalization product to realize the best outcomes for our clients and for Movable Ink. This includes running a/b tests and conducting deep dives into data to identify opportunities for improving the product and how we deploy it. You will also work on driving improvements to our working model and process, driving training and technical investments for how to make more of our analytics self-serve. This is an opportunity to become Movable Ink’s resident expert for how we run experiments and how best to operate our modeling solutions to maximize their real-world impact.

  

  

Responsibilities:

  • Run a/b tests for our DaVinci personalization product and own the reporting for their business outcomes - you will serve as our resident expert for a/b testing, work with advanced techniques for variance reduction, and influence metrics and test success criteria
  • Determine and conduct deep dives as necessary to understand the behavior of our recommender models and to identify opportunities for improving our system – this includes both correlational and causal analysis
  • Help customer-facing teams and our clients resolve issues that come up during tests and answer questions about how to optimize setups - you will own a ticket queue and the process for resolving issues, ensuring resolution happens within an SLA
  • Help determine BI tooling needs to make testing, reporting, and analytics lower lift, and partner with engineers and client-facing teams to make improvements
  • Help design documentation and other materials for educating adjacent teams on our recommender system behavior and self-serve insights generation

 

Qualifications:

  • 5+ years of industry experience owning reporting and analytics required to operate a machine-learning system
  • Solid foundations in statistics and online controlled experiments (a/b testing), including advanced measurement techniques such as Causal Inference or model-based variance reduction (e.g. ANCOVA, CUPED)
  • High comfort level with SQL, reporting tools such as Looker/Google Sheets, and some programming skill (e.g. in Python) to be able to reason about logic in code
  • Intuitive understanding of machine learning models and systems
  • You enjoy helping others find pragmatic solutions to the daily challenges they face and have the ability to abstract from these challenges and identify process, training, and technical improvements we can make
  • Ability to collaborate and drive projects that involve multiple teams
  • A desire to always be learning and contributing to a collaborative environment

 

The base pay range for this position is $200,000 - $230,000 USD/ year. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

2024-07-22

Apply NowApply Now

https://www.hiretechladies.com/jobs/lead-data-scientist-personalization-analytics-movable-ink-0r?utm_source=hiretechladies&ref=hiretechladies&utm_medium=job_board

Lead Data Scientist, Personalization Analytics

 • 
Movable Ink
Series D
251-1000

Movable Ink is a software company that provides marketers with technology and expert services to create unique customer experiences.

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vVtL,qhTY,1MUZ,Gxmm,a2jd,nIjk,vQ9N,YVqe,LPku,ts5I,0tw4,sTeo,TIO4,L4f7,SbUW,4zXF,pDHn
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TLAP
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As a Lead Data Scientist, you will be part of our Applied AI and Machine Learning team. You will own the work with our client-facing teams on testing and optimizing our DaVinci Personalization product to realize the best outcomes for our clients and for Movable Ink. This includes running a/b tests and conducting deep dives into data to identify opportunities for improving the product and how we deploy it. You will also work on driving improvements to our working model and process, driving training and technical investments for how to make more of our analytics self-serve. This is an opportunity to become Movable Ink’s resident expert for how we run experiments and how best to operate our modeling solutions to maximize their real-world impact.

  

  

Responsibilities:

  • Run a/b tests for our DaVinci personalization product and own the reporting for their business outcomes - you will serve as our resident expert for a/b testing, work with advanced techniques for variance reduction, and influence metrics and test success criteria
  • Determine and conduct deep dives as necessary to understand the behavior of our recommender models and to identify opportunities for improving our system – this includes both correlational and causal analysis
  • Help customer-facing teams and our clients resolve issues that come up during tests and answer questions about how to optimize setups - you will own a ticket queue and the process for resolving issues, ensuring resolution happens within an SLA
  • Help determine BI tooling needs to make testing, reporting, and analytics lower lift, and partner with engineers and client-facing teams to make improvements
  • Help design documentation and other materials for educating adjacent teams on our recommender system behavior and self-serve insights generation

 

Qualifications:

  • 5+ years of industry experience owning reporting and analytics required to operate a machine-learning system
  • Solid foundations in statistics and online controlled experiments (a/b testing), including advanced measurement techniques such as Causal Inference or model-based variance reduction (e.g. ANCOVA, CUPED)
  • High comfort level with SQL, reporting tools such as Looker/Google Sheets, and some programming skill (e.g. in Python) to be able to reason about logic in code
  • Intuitive understanding of machine learning models and systems
  • You enjoy helping others find pragmatic solutions to the daily challenges they face and have the ability to abstract from these challenges and identify process, training, and technical improvements we can make
  • Ability to collaborate and drive projects that involve multiple teams
  • A desire to always be learning and contributing to a collaborative environment

 

The base pay range for this position is $200,000 - $230,000 USD/ year. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

2024-07-22

Apply NowApply Now

https://www.hiretechladies.com/jobs/lead-data-scientist-personalization-analytics-movable-ink-qn?utm_source=hiretechladies&ref=hiretechladies&utm_medium=job_board

Senior Full Stack Engineer

 • 
Movable Ink
Series D
251-1000

Movable Ink is a software company that provides marketers with technology and expert services to create unique customer experiences.

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As a Senior Full Stack Engineer on the Platform team, you will be responsible for developing and maintaining the foundation of our core platform, which powers our company's products and services. You will work closely with product managers, product designers and other engineers to deliver high-quality and scalable software solutions.

Responsibilities

  • Work with other Engineers to design and implement secure, scalable, highly available services using our core web technologies - Rails, Javascript, NodeJS, PostgreSQL
  • Collaborate with product and design partners to create reliable solutions
  • Conduct code reviews and provide helpful feedback to teammates
  • Improve our existing services and troubleshoot customer issues
  • Have an interest in learning new tools, languages, workflows, and philosophies to grow

Requirements

  • Experience working with Ember, React (or other modern Javascript frameworks)
  • Experience working with Rails (or similar web application frameworks)
  • Experience working with Git
  • Unit and Integration testing experience
  • Excellent problem-solving and communication skills, and ability to work collaboratively with cross-functional teams including product managers, designers, and software engineers

The base pay range for this position is $175,000-$190,000/year. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

2024-07-20

Apply NowApply Now

https://www.hiretechladies.com/jobs/senior-full-stack-engineer-movable-ink-se?utm_source=hiretechladies&ref=hiretechladies&utm_medium=job_board

Client Experience Manager

 • 
Movable Ink
Series D
251-1000

Movable Ink is a software company that provides marketers with technology and expert services to create unique customer experiences.

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The Client Experience Manager (CXM) works with Movable Ink clients to ensure success using our platform and helps world class brands achieve measurable ROI lifts with Intelligent creative. As a CXM at Movable Ink you will operate strategically and with a level of autonomy while working with a variety of world class brands across many verticals and use a technology that truly works, alongside a stellar product and solutions team. Not to mention, you will get to do all of this while working alongside the most talented CX org in a collaborative environment that invests in its talent and culture.

Responsibilities:

  • You will be the day to day point of contact for a book of business, communicating and collaborating through campaigns and projects, and holding regularly scheduled calls with clients, when applicable, with a healthy level of autonomy
  • Act as the internal point of contact for updates on account health and escalating churn risks as needed
  • Collaborate positively with the Sales team to identify and foster up-sell and cross-sell opportunities within existing client-base
  • Act as an internal project manager for custom, technical solutions for your clients, partnering closely with solutions developers, engineers, architects and product owners
  • Independently lead interactive brainstorming sessions to find new and innovative ways to use our technology; conceive, develop, and execute client-specific email marketing strategies
  • Posses a comprehensive understanding of client's business, program goals and objectives; drive strategic use cases to ensure Movable Ink’s software drives measurable and scalable value
  • Instill testing best practices to prove ROI value of Movable Ink
  • Maintain a best in class retention rate and realize growth within your covered book of business
  • Train and/or mentor other team members, as needed

Qualifications:

  • 2+ years of Account Management, Client Services or Digital Marketing Experience
  • Experience building relationships to grow business. Clients think of you as a “partner,” not just a vendor
  • Domain knowledge of two or more of the following: SaaS, mobile, ESPs, APIs, marketing automation, marketing analytics or programming
  • Familiarity with HTML and CSS
  • Proven knowledge of key digital marketing metrics and strategies that can increase engagement (web, display, mobile, email, etc.)
  • Experience presenting and influencing client audiences

The base pay range for this position is $70,000-$85,000/year, which can include additional bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

2024-07-18

Apply NowApply Now

https://www.hiretechladies.com/jobs/client-experience-manager-movable-ink-vr?utm_source=hiretechladies&ref=hiretechladies&utm_medium=job_board

Client Experience Manager

 • 
Movable Ink
Series D
251-1000

Movable Ink is a software company that provides marketers with technology and expert services to create unique customer experiences.

sQnP
vVtL,qhTY,1MUZ,Gxmm,a2jd,nIjk,vQ9N,YVqe,LPku,ts5I,0tw4,sTeo,TIO4,L4f7,SbUW,4zXF,pDHn
vr2v
TLAP
HNzb

The Client Experience Manager (CXM) works with Movable Ink clients to ensure success using our platform and helps world class brands achieve measurable ROI lifts with Intelligent creative. As a CXM at Movable Ink you will operate strategically and with a level of autonomy while working with a variety of world class brands across many verticals and use a technology that truly works, alongside a stellar product and solutions team. Not to mention, you will get to do all of this while working alongside the most talented CX org in a collaborative environment that invests in its talent and culture.

Responsibilities:

  • You will be the day to day point of contact for a book of business, communicating and collaborating through campaigns and projects, and holding regularly scheduled calls with clients, when applicable, with a healthy level of autonomy
  • Act as the internal point of contact for updates on account health and escalating churn risks as needed
  • Collaborate positively with the Sales team to identify and foster up-sell and cross-sell opportunities within existing client-base
  • Act as an internal project manager for custom, technical solutions for your clients, partnering closely with solutions developers, engineers, architects and product owners
  • Independently lead interactive brainstorming sessions to find new and innovative ways to use our technology; conceive, develop, and execute client-specific email marketing strategies
  • Posses a comprehensive understanding of client's business, program goals and objectives; drive strategic use cases to ensure Movable Ink’s software drives measurable and scalable value
  • Instill testing best practices to prove ROI value of Movable Ink
  • Maintain a best in class retention rate and realize growth within your covered book of business
  • Train and/or mentor other team members, as needed

Qualifications:

  • 2+ years of Account Management, Client Services or Digital Marketing Experience
  • Experience building relationships to grow business. Clients think of you as a “partner,” not just a vendor
  • Domain knowledge of two or more of the following: SaaS, mobile, ESPs, APIs, marketing automation, marketing analytics or programming
  • Familiarity with HTML and CSS
  • Proven knowledge of key digital marketing metrics and strategies that can increase engagement (web, display, mobile, email, etc.)
  • Experience presenting and influencing client audiences

The base pay range for this position is $70,000-$85,000/year, which can include additional bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

2024-07-18

Apply NowApply Now

https://www.hiretechladies.com/jobs/client-experience-manager-movable-ink-sh?utm_source=hiretechladies&ref=hiretechladies&utm_medium=job_board

Client Experience Manager

 • 
Movable Ink
Series D
251-1000

Movable Ink is a software company that provides marketers with technology and expert services to create unique customer experiences.

sQnP
vVtL,qhTY,1MUZ,Gxmm,a2jd,nIjk,vQ9N,YVqe,LPku,ts5I,0tw4,sTeo,TIO4,L4f7,SbUW,4zXF,pDHn
vr2v
TLAP
HNzb

The Client Experience Manager (CXM) works with Movable Ink clients to ensure success using our platform and helps world class brands achieve measurable ROI lifts with Intelligent creative. As a CXM at Movable Ink you will operate strategically and with a level of autonomy while working with a variety of world class brands across many verticals and use a technology that truly works, alongside a stellar product and solutions team. Not to mention, you will get to do all of this while working alongside the most talented CX org in a collaborative environment that invests in its talent and culture.

Responsibilities:

  • You will be the day to day point of contact for a book of business, communicating and collaborating through campaigns and projects, and holding regularly scheduled calls with clients, when applicable, with a healthy level of autonomy
  • Act as the internal point of contact for updates on account health and escalating churn risks as needed
  • Collaborate positively with the Sales team to identify and foster up-sell and cross-sell opportunities within existing client-base
  • Act as an internal project manager for custom, technical solutions for your clients, partnering closely with solutions developers, engineers, architects and product owners
  • Independently lead interactive brainstorming sessions to find new and innovative ways to use our technology; conceive, develop, and execute client-specific email marketing strategies
  • Posses a comprehensive understanding of client's business, program goals and objectives; drive strategic use cases to ensure Movable Ink’s software drives measurable and scalable value
  • Instill testing best practices to prove ROI value of Movable Ink
  • Maintain a best in class retention rate and realize growth within your covered book of business
  • Train and/or mentor other team members, as needed

Qualifications:

  • 2+ years of Account Management, Client Services or Digital Marketing Experience
  • Experience building relationships to grow business. Clients think of you as a “partner,” not just a vendor
  • Domain knowledge of two or more of the following: SaaS, mobile, ESPs, APIs, marketing automation, marketing analytics or programming
  • Familiarity with HTML and CSS
  • Proven knowledge of key digital marketing metrics and strategies that can increase engagement (web, display, mobile, email, etc.)
  • Experience presenting and influencing client audiences

The base pay range for this position is $70,000-$85,000/year, which can include additional bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

2024-07-18

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https://www.hiretechladies.com/jobs/client-experience-manager-movable-ink-1q?utm_source=hiretechladies&ref=hiretechladies&utm_medium=job_board

Director, Data Center Engineering

 • 
CoreWeave
Roseland
Private
101-250

CoreWeave is a specialized cloud provider focused on GPU accelerated use cases including VFX, AI/ML, Batch Processing and Real Time Experiences. We support countless AI/ML services in the text to image, NLP and broader AI/ML space, reducing client’s infrastructure management requirements with our Kubernetes based serverless GPU cloud offerings.

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About the Role:

We are seeking a highly skilled and experienced Director of Data Center Engineering to lead our engineering team. This individual will be responsible for overseeing the design, construction, and maintenance of our data center facilities, ensuring optimal performance, efficiency, and scalability.

Travel required to various data center sites. 

Key Responsibilities:

  • Lead and manage data center engineering initiatives, providing strategic direction and technical guidance.
  • Oversee the design, construction, and commissioning of new data center facilities.
  • Develop and implement engineering standards, processes, and best practices.
  • Collaborate with cross-functional teams including IT, operations, and project management to ensure seamless integration and operation of data center infrastructure.
  • Ensure compliance with industry standards, regulations, and safety protocols.
  • Drive continuous improvement initiatives to enhance data center performance, reliability, and efficiency.
  • Manage budgets, schedules, and resources for engineering projects.
  • Monitor and analyze data center performance metrics to identify areas for improvement and implement corrective actions.
  • Foster a culture of innovation, collaboration, and excellence within the engineering team.

Qualifications:

  • Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field. Advanced degree preferred.
  • 10+ years of experience in data center engineering, with at least 5 years in a leadership role.
  • Proven track record of successfully managing data center design, construction, and operations.
  • Strong knowledge of data center infrastructure systems including power, cooling, and network connectivity.
  • Experience with large-scale, high-density data centers and cloud infrastructure.
  • Excellent leadership, communication, and project management skills.
  • Ability to work effectively in a fast-paced, dynamic environment.
  • Strong problem-solving and analytical skills.
  • Professional certifications (e.g., Uptime Institute, BICSI, or similar) are a plus.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $190,000-$235,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

2024-07-17

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https://www.hiretechladies.com/jobs/director-data-center-engineering-coreweave-nz?utm_source=hiretechladies&ref=hiretechladies&utm_medium=job_board

Lead Backend (Python) Engineer - Embedded Integrations

 • 
Movable Ink
Series D
251-1000

Movable Ink is a software company that provides marketers with technology and expert services to create unique customer experiences.

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As a Lead Backend Engineer, specializing in integrations, you will help design, develop, and maintain seamless and secure connections between our product and third-party marketing technology platforms, driven by a client-centric mindset and a commitment to technical excellence. You will be empowered to be a technological bridge builder, connecting our innovative product with the vast and evolving world of marketing technology, all while making a tangible impact on our clients' success and satisfaction. You can expect a dynamic career with opportunities for technical growth, innovation, and direct impact on product success. You will collaborate with diverse teams, engage with clients, and contribute to an innovative work culture.

 

Responsibilities:

  • Work with other team leads to create, implement, and maintain integration solutions that facilitate seamless connections between our product and third-party marketing technology platforms
  • Develop and consistently maintain top-tier, robust, and secure code for all integration projects
  • Enhance our product's interoperability by assessing and integrating new third-party solutions
  • Help address integration-related issues, ensuring minimal disruption to our clients' operational continuity

 

Qualifications:

  • 7+  years of professional experience in software development
  • High level of proficiency with Python, an understanding of API design, integration platforms (e.g., REST, SOAP, gRPC), authentication mechanisms, and familiarity with other programming languages and security protocols
  • Exceptional problem-solving skills, including the ability to efficiently identify, analyze, and resolve complex integration issues, and communicate to others on the team how to contribute to the solutions for these issues.
  • Strong communication skills, enabling collaboration with cross-functional teams and clients, translating technical concepts into easily understandable language, and getting the team aligned on technical proposals
  • Meticulous attention to detail when designing and implementing integration solutions, including the use of comprehensive testing and validation to ensure data accuracy and reliability
  • Demonstrate empathy toward client needs, with a commitment to truly understanding their challenges and goals, ensuring that integration solutions align with their requirements
  • Ability to lead a team in adhering to software development best practices, encompassing coding standards, version control, and documentation
  • A willingness and eagerness to continuously learn, adapt to evolving technologies, and strive for personal and professional improvement
  • Demonstrated ability to design and implement distributed software solutions

2024-07-17

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https://www.hiretechladies.com/jobs/lead-backend-python-engineer-embedded-integrations-movable-ink-ne?utm_source=hiretechladies&ref=hiretechladies&utm_medium=job_board

Senior Deep Learning Engineer

 • 
Movable Ink
Series D
251-1000

Movable Ink is a software company that provides marketers with technology and expert services to create unique customer experiences.

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As a Senior Deep Learning Engineer, you will play an instrumental role in advancing our core machine learning solution and infrastructure. The pace of research and product releases in this field means that there is always something new and exciting to work on, which keeps the role engaging and challenging. By combining digital marketing and AI, you have the potential to make a significant impact on the way businesses interact with their customers. 

 

Responsibilities

  • You will work end-to-end from data analysis to building scalable models and deploying them to production as commercial products that meet the needs of our clients
  • Your work will fall into one of these areas: algorithmic email send decisioning; content decisioning (recommender systems); asset generation (NLP & generative AI)
  • See through feature release to measurement of tangible business value in a six-weekly release cycle
  • Collaborate with data engineers and platform engineers on advancing our ML platform to continuously improve Movable Ink’s ML development experience.

 

Requirements

  • 6+ years of machine learning experience; 4+ years deep learning experience
  • Advanced degree or equivalent experience in Computer Science, Mathematics, Engineering, or related technical field
  • Experience building and training models using common deep learning frameworks (we use PyTorch), as well as other typical scientific and ML libraries in Python (sklearn, XGBoost, etc.)
  • Solid understanding of machine learning theory and fundamentals
  • Solid software engineering skills (design, unit testing, git, code review, CI/CD)
  • Experience with large-scale data processing frameworks (SQL, PySpark)
  • Experience with cloud computing platforms (GCP)
  • Able to collaborate with product managers and other engineering teams
  • A desire to always be learning and contributing to a collaborative environment

 

The base pay range for this position is $180,000-$220,000 USD/ year. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

2024-07-17

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https://www.hiretechladies.com/jobs/senior-deep-learning-engineer-movable-ink-jn?utm_source=hiretechladies&ref=hiretechladies&utm_medium=job_board

Infrastructure Finance Manager

 • 
CoreWeave
Roseland
Private
101-250

CoreWeave is a specialized cloud provider focused on GPU accelerated use cases including VFX, AI/ML, Batch Processing and Real Time Experiences. We support countless AI/ML services in the text to image, NLP and broader AI/ML space, reducing client’s infrastructure management requirements with our Kubernetes based serverless GPU cloud offerings.

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CoreWeave is a specialized cloud provider, delivering a massive scale of GPU compute resources on top of the industry's fastest and most flexible infrastructure. CoreWeave builds cloud solutions for compute intensive use cases — VFX and rendering, machine learning and AI, batch processing, and Pixel Streaming — that are up to 35 times faster and 80% less expensive than the large, generalized public clouds. Learn more at www.coreweave.com.

About the role:

We are seeking a high-performing, self-sufficient FP&A Manager to join our strategic finance team. The FP&A Manager will support the Head of FP&A, CFO, CPO, and CSO of revenue to prepare, analyze, and report financial and operational information to increase financial transparency, drive performance, and promote proactive business planning. This person will work cross-functionally with a variety of stakeholders at all levels of Coreweave and have frequent opportunities to interact with and support key executive level decision makers. Optimally, this person will have previous experience with digital infrastructure, cloud infrastructure, data centers or similar verticals.

Responsibilities:

  • Lead the server and networking infrastructure finance function
  • Manage the published costing for all hardware infrastructure
  • Partner with supply chain and infrastructure teams to drive efficiencies on server and networking infrastructure costs
  • Drive financial planning and forecasting, including the maintenance, updating, and refining of existing financial forecast models, budget models, and databases
  • Independently build, rigorously maintain, and report forecasts and analyses on a project-by-project basis
  • Own infrastructure reporting and forecasts, including complex multiregional capital expenditure models and unit economics analysis across a large fleet of computing assets
  • Coordinate closely with Engineering and Operations teams to track, report, and forecast infrastructure-related KPIs
  • Generate monthly, quarterly, and annual reports on financial results, budget variance analysis, scenario analysis, stress tests, and KPI results, communicating the analyses to key stakeholders like executive leadership, board members, and other CoreWeave departments
  • Collaborate with CFO and CSO to assist with highly impactful, complex, and visible projects, including large scale capital markets and fundraising initiatives
  • Support Accounting team on improvement of accounting and reporting processes

Requirements:

  • A bachelor’s degree in finance, accounting, applied mathematics, economics, or other business major is required, or an equivalent combination of education and experience.  Advanced degree (i.e. MBA, MS) is preferred.
  • 7-10+ year(s) of experience in a general finance, FP&A, corporate development, investment banking, private equity, or similar roles
  • Previous experience in Cloud or Data Center Infrastructure (data centers, cloud, etc.) is required
  • Excellent financial modeling and analytical skills, with a demonstrated track record of executing complicated financial analyses
  • Excellent verbal and written communication skills, with a preference for candidates that have demonstrably interacted with management or other executive-level stakeholders
  • Strong understanding of financial principles, including GAAP, financial modeling, and budgeting.
  • High level of self-sufficiency with proven success at self-teaching and a high intellectual motor
  • Strong analytical, quantitative, and problem-solving skills
  • Exceptional attention to detail, organizational skills, and ability to manage multiple competing priorities simultaneously
  • Advanced proficiency with Microsoft Office Suite, particularly Excel and PowerPoint
  • Experience with NetSuite, Mosaic.tech, Salesforce, SQL or Power BI experience a plus

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $150,000-$180,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

2024-07-15

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https://www.hiretechladies.com/jobs/infrastructure-finance-manager-coreweave-13?utm_source=hiretechladies&ref=hiretechladies&utm_medium=job_board

Senior Product Data Analyst

 • 
Customer.io
Series A
251-1000

Customer.io is a versatile marketing automation tool for sending relevant messages based on behavior across web and mobile products. 

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Hi, I'm Will, Head of Analytics at Customer.io. I'm looking for a new senior data analyst/analytics engineer to join our team supporting our Product organization with a particular focus on supporting our Product-Lead-Growth (PLG) initiatives and other Product team-driven priorities!

As a member of our Analytics team, we'll work together to curate our data, uncover insights, and create dashboards. By helping stakeholders across our team understand how each element of the business is operating, you'll help us move smarter and faster.

You'll be a consultant and trusted advisor to folks across our functional teams, but particularly focused on supporting our Engineering, Product, and Design (EPD) org as they work to improve our product and our customers’ experience. While data helps inform many decisions at Customer.io, it’s one factor alongside other things like customer research, our experience, and intuition. You won’t find us running experiments to figure out which of 50 shades of blue is the best one for a button color! You'll be helping us make decisions that matter.

A bit about how we work...

We get data into our Snowflake warehouse though a mix of scalable SaaS ETL tools (Stitch, Customer.io’s Data Pipelines) and engineering-managed data pipelines for data originating from our production systems. We curate that raw data into an analytics layer using dbt and then build charts and dashboards on top of that layer in Sigma or build Mixpanel dashboards based on product usage events. Sometimes we'll take that data into Sheets to build a forecast or pipe it into a specialized tool for more exploration. We're always interested in exploring new ways to unearth insights.

As our new Senior Product Data Analyst, you will...

  • Own our Product Analytics data catalogue and work with various EPD squads to ensure we’re tracking the right things in the right way to generate valuable insights.
  • Review our PLG customer journey, the data we have available, inclusive of quality, and make a plan to improve data quality and comprehensiveness to deliver a clean PLG channel dashboard and funnel.
  • Study our existing product analytics and usage data to align the team around specific “aha” moments that drive desired outcomes and metric definitions for those outcomes. You would then use these findings and metrics to, for example, work with our Growth squad to devise a series of experiments to decrease time to aha for newly onboarding self-serve customers.
  • Work with our Growth squad to create a framework for managing experiments within the PLG funnel and provide recommendations around the team’s experimentation calendar and specific experiments.
  • Work with various EPD squads to understand the impacts of changes to the product experience on outcomes like retention and customer experience or input metrics that drive those outcomes.
  • Solve other data problems for the company as-needed.

You are...

  • An independent problem-solver, but aren’t afraid to ask for help or collaboration when you need to.
  • Curious, inquisitive, and constantly seeking to understand how things work.
  • Capable of digging through the weeds to find a nugget of insight, but willing to step back before you've lost a week to a fruitless search.
  • Empathetic and able to put yourself into the shoes of your stakeholders to better understand what they care about and help them answer the questions they may not yet know they need to ask.
  • You know how to build and maintain clean, intuitive datasets that will enable you to answer new questions quickly and accurately.
  • A strong communicator - particularly in written form since clear writing will be important to sharing your insights with others across our distributed team.
  • Based in UTC -4 to -7 (North or South America) to maximize working hours overlap.

What we're looking for

  • 6+ years of data analysis experience, leveraging descriptive and predictive data techniques
  • 4+ years of experience focused on feature and usage metrics, A/B testing, conversion and retention, segmentation, and developing user archetypes and their usage patterns
  • 2+ years of experience supporting product teams
  • 2+ years of experience uncovering data insights to form hypothesis, designing product experiments, evaluating results and making recommendations
  • Multiple years of experience working with Product Analytics tools like Mixpanel and Amplitude and a point of view on what belongs there vs a general purpose BI tool.
  • An exceptional story-teller who can communicate complex analyses in digestible ways to a non-technical audience.
  • Someone who will help business leaders and EPD squads see around corners and drive impactful change to the business.
  • Fluency in SQL to query and dbt to transform data.

Ideally, but not required...

  • You’ve used tools in our stack like: dbt, Mixpanel, Snowflake, Sigma, Stitch Data, Customer.io Data Pipelines or Paradime.
  • You’ve worked with data from CRM tools like Salesforce or Salesloft.
  • You’ve worked with data from payment applications like Stripe or Ordway.

About Customer.io

Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,400 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

We are offering a starting salary of $140,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.

Benefits at Customer.io include:

  • Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
  • 16 weeks paid parental leave (including adoption and foster care)
  • 100% paid insurance premiums for you and your dependents
  • 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
  • $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
  • $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
  • $300/month co-working space rental reimbursement
  • $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
  • $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
  • One month sabbatical after five years at Customer.io
  • We also have opportunities to meet in person with your peers throughout the year

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

Join us!

------------

Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

How to apply

Apply at the link below and tell us why you're interested in the position! We aim to respond to all applicants with a status update about your application, provided no technical issues or other limitations prevent us from doing so. Please keep an eye on your email for updates.

At Customer.io, we prioritize authentic interest and applications in our hiring process. To ensure fairness and integrity, the use of AI or automation during interviews or assessments is prohibited. Candidates who do not adhere to this will be removed from consideration.

Here's what you can expect from our hiring process:

  1. 30-minute video call with a Recruiter
  2. 45-minute video call with the Hiring Manager
  3. 45-minute video call with two potential peers
  4. Take-Home Assignment & Review Call with the team
  5. 45-minute video call with two potential stakeholders

 

2024-07-12

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https://www.hiretechladies.com/jobs/senior-product-data-analyst-customerio-qp?utm_source=hiretechladies&ref=hiretechladies&utm_medium=job_board

Senior Security Engineer, Infrastructure Security

 • 
CoreWeave
Roseland
Private
101-250

CoreWeave is a specialized cloud provider focused on GPU accelerated use cases including VFX, AI/ML, Batch Processing and Real Time Experiences. We support countless AI/ML services in the text to image, NLP and broader AI/ML space, reducing client’s infrastructure management requirements with our Kubernetes based serverless GPU cloud offerings.

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CoreWeave is looking for a curious and creative Security Engineer to join our Infrastructure Security team.  The InfraSec team is responsible for the security posture and security tooling around our core Kubernetes infrastructure and provides security-focused solutions to the larger engineering organization. As a Senior Security Engineer, you will be responsible for  overseeing and ensuring the efficiency of our Kubernetes deployments.  In this role, you’ll be part of a team developing new approaches to securing Kubernetes at a never-before-seen scale and complexity.

Responsibilities:

  • Maintain security tooling including just-in-time access systems and zero-trust infrastructure
  • Develop reference security frameworks to support standardized approaches to security challenges
  • Work cross-functionally to maintain and evolve authorization frameworks to support evolving business needs
  • Build and maintain core security tooling documentation for internal self-service use and reference
  • Participate in engineering design discussions from a security perspective
  • Participate in a rotating on call rotation

Qualifications & Experience:

  • 3+ years working with Kubernetes and, more specifically, securing it
  • 5+ years working with Linux
  • Proficient in Go and/or Python (you can write software in one of these languages)
  • Demonstrated experience working with and developing containerized applications
  • Demonstrated experience contributing to technical and procedural documentation and policies
  • Experience with CI/CD tools and approaches
  • Experience with Infrastructure-as-Code software and tooling

Nice to Have:

  • Experience with remote-access products such as Teleport
  • Understanding of SSO protocols, specifically OIDC and SAML
  • Experience leveraging PKI and mTLS

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $165,000 - $210,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

2024-07-10

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https://www.hiretechladies.com/jobs/senior-security-engineer-infrastructure-security-coreweave-ih?utm_source=hiretechladies&ref=hiretechladies&utm_medium=job_board

Mid-Market Sales Manager

 • 
Bitwarden
Private
101-250

Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts. 

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Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts. 

Bitwarden seeks a Sales Leader to scale our rapidly growing Mid-Market team. This role will primarily have you focus on managing a team of Account Executives who employ the following sales motions:

  •   Direct sales, including bottoms-up product-led selling and top-down sales

  •   Expansion sales

  •   Channel sales involving resellers, distributors and managed service providers

The Bitwarden go-to-market strategy combines fully automated self-service with sales-assisted facilitation and deal closing. The Sales Leader will commit themselves to building and managing a world-class group of sellers. We seek a candidate that is committed to working on deals with Account Executives, with a dedication to coaching and training and adherence to our sales playbook. We also seek an individual who will translate insights from across deals to steer playbook improvements, change management, and product enhancements.

The ideal candidate will be a strong leader and developer of sales talent – someone who has consistently overachieved in high-growth environments and has actively contributed to building high-performance selling organizations as Bitwarden solidifies its market leadership. This role will report to our Chief Sales Officer. 

ABOUT YOU

  • World-class leadership and people management skills - proven ability to motivate and inspire others to over perform
  • Excellent communication and presentation skills - must have the energy and charisma to influence people and the gravitas to build strong, trusted relationships
  • Ability to motivate from afar, including asynchronous communications with team members around the world
  • Strategic and commercial thinker with the ability to grasp new concepts rapidly and think creatively - ability to analyze and resolve problems in a timely manner
  • The intellectual capacity to contribute to the overall leadership and direction of the business
  • Hands-on and level-headed with a proven ability to perform under pressure and deliver results in a fast-paced, entrepreneurial, high-growth environment

RESPONSIBILITIES

  • Drive Revenue Success: Own and exceed monthly sales targets
  • Steer Deal Planning with AEs: Develop and execute toward increasing close rates
  • Create Trust-Based Relationships: Partner with customers for the long term
  • Distill Customer Needs and Value: Understand buyer needs and objectives
  • Manage the Front-Line Voice of Bitwarden: Effectively communicate the value proposition through proposals and presentations
  • Read the Market: Understand category-specific landscapes and trends, reporting on the forces that shift tactical budgets and strategic direction of accounts
  • Build and Manage the A-Team: Hire and manage a growing team of sales executives, coach them via joint selling and regular pipeline reviews, and instill a culture of accountability and proactivity
  • Create Revenue Predictability: Produce weekly forecasts based on pipeline trends and deal assessments
  • Partner with Marketing: Contribute to top-of-funnel outreach efforts, target acquisition, and nurture campaigns

WHAT YOU BRING TO BITWARDEN

  • 5-7+ years experience managing mid-market sellers in a fast paced, high growth SaaS environment
  • Proven and substantial sales achievements
  • A passion for coaching and developing
  • Excellent interpersonal, leadership, organizational, and communication skills
  • Inside sales experience
  • Understanding of security and password management technologies
  • Collaborative and adaptable mindset
  • Openness and authenticity combined with excellent communication skills
  • Excitement and enthusiasm for open source and for better internet security
  • Excellent problem-solving skills – you might not know all the answers, but you know how to find and communicate the solution

WHAT TO EXPECT IN THE INTERVIEW PROCESS

Selected candidates will be invited to schedule an introduction call and potentially progress through the following stages:

  • Meeting with our Recruiting Manager
  • Interview with our CSO
  • Interview/s with Sales team members
  • Reference calls
  • Interview with our CEO

A FEW REASONS TO WORK WITH US

  • Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations.
  • Become an expert. You’ll get immersed in the prominent technology markets of security and open source software.
  • We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world and take part in productive and fun meetups.
  • Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development.

A note to outside sourcers: We do not accept solicitations from recruiters, recruiting agencies, headhunters, or outsourcing organizations. Please remove us from all such contact lists.

2024-07-03

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https://www.hiretechladies.com/jobs/mid-market-sales-manager-bitwarden-pm-6f53d?utm_source=hiretechladies&ref=hiretechladies&utm_medium=job_board

Mid-Market Sales Manager

 • 
Bitwarden
Private
101-250

Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts. 

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Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts. 

Bitwarden seeks a Sales Leader to scale our rapidly growing Mid-Market team. This role will primarily have you focus on managing a team of Account Executives who employ the following sales motions:

-   Direct sales, including bottoms-up product-led selling and top-down sales

-   Expansion sales

-   Channel sales involving resellers, distributors and managed service providers

The Bitwarden go-to-market strategy combines fully automated self-service with sales-assisted facilitation and deal closing. The Sales Leader will commit themselves to building and managing a world-class group of sellers. We seek a candidate that is committed to working on deals with Account Executives, with a dedication to coaching and training and adherence to our sales playbook. We also seek an individual who will translate insights from across deals to steer playbook improvements, change management, and product enhancements.

The ideal candidate will be a strong leader and developer of sales talent – someone who has consistently overachieved in high-growth environments and has actively contributed to building high-performance selling organizations as Bitwarden solidifies its market leadership. This role will report to our Chief Sales Officer. 

ABOUT YOU

  • World-class leadership and people management skills - proven ability to motivate and inspire others to over perform
  • Excellent communication and presentation skills - must have the energy and charisma to influence people and the gravitas to build strong, trusted relationships
  • Ability to motivate from afar, including asynchronous communications with team members around the world
  • Strategic and commercial thinker with the ability to grasp new concepts rapidly and think creatively - ability to analyze and resolve problems in a timely manner
  • The intellectual capacity to contribute to the overall leadership and direction of the business
  • Hands-on and level-headed with a proven ability to perform under pressure and deliver results in a fast-paced, entrepreneurial, high-growth environment

RESPONSIBILITIES

  • Drive Revenue Success: Own and exceed monthly sales targets
  • Steer Deal Planning with AEs: Develop and execute toward increasing close rates
  • Create Trust-Based Relationships: Partner with customers for the long term
  • Distill Customer Needs and Value: Understand buyer needs and objectives
  • Manage the Front-Line Voice of Bitwarden: Effectively communicate the value proposition through proposals and presentations
  • Read the Market: Understand category-specific landscapes and trends, reporting on the forces that shift tactical budgets and strategic direction of accounts
  • Build and Manage the A-Team: Hire and manage a growing team of sales executives, coach them via joint selling and regular pipeline reviews, and instill a culture of accountability and proactivity
  • Create Revenue Predictability: Produce weekly forecasts based on pipeline trends and deal assessments
  • Partner with Marketing: Contribute to top-of-funnel outreach efforts, target acquisition, and nurture campaigns

WHAT YOU BRING TO BITWARDEN

  • 5-7+ years experience managing mid-market sellers in a fast paced, high growth SaaS environment
  • Proven and substantial sales achievements
  • A passion for coaching and developing
  • Excellent interpersonal, leadership, organizational, and communication skills
  • Inside sales experience
  • Understanding of security and password management technologies
  • Collaborative and adaptable mindset
  • Openness and authenticity combined with excellent communication skills
  • Excitement and enthusiasm for open source and for better internet security
  • Excellent problem-solving skills – you might not know all the answers, but you know how to find and communicate the solution

WHAT TO EXPECT IN THE INTERVIEW PROCESS

Selected candidates will be invited to schedule an introduction call and potentially progress through the following stages:

  • Meeting with our Recruiting Manager
  • Interview with our CSO
  • Interview/s with Sales team members
  • Reference calls
  • Interview with our CEO

A FEW REASONS TO WORK WITH US

  • Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations.
  • Become an expert. You’ll get immersed in the prominent technology markets of security and open source software.
  • We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world and take part in productive and fun meetups.
  • Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development.

A note to outside sourcers: We do not accept solicitations from recruiters, recruiting agencies, headhunters, or outsourcing organizations. Please remove us from all such contact lists.

In the United States, the starting base compensation range for this role is $80,000 - $135,000, plus uncapped variable compensation. Actual compensation may vary based on level, relevant experience, and skill set as assessed in the interview process, as well as market data by location. See our careers page for a list of benefits. Please note that compensation outside the U.S. will differ based on the market.

2024-07-03

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https://www.hiretechladies.com/jobs/mid-market-sales-manager-bitwarden-pm-46bc6?utm_source=hiretechladies&ref=hiretechladies&utm_medium=job_board

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