Find Your Dream Job at a Company that Shares Your Values

About the Role:

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Are you ready to embark on an exhilarating journey of shaping the future of cloud computing? At CoreWeave, we're not just another cloud provider - we're pioneers revolutionizing the industry by putting bleeding-edge GPU technology on top of the industry's fastest and most adaptable infrastructure. We are on the hunt for remarkable Technical Program Managers who share our passion, have an understanding of GPU infrastructure and AI Applications to join our Solutions Architecture (SA) Organization. The SA team is responsible for educating prospective customers on the technical value of CoreWeave, designing and defining customer deliverables and integration points, onboarding and enabling customers, and ensuring successful ongoing operations of CoreWeave within customer environments.

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Your Role:

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As a Technical Program Manager in the Solutions Architecture organization at CoreWeave, you'll have the opportunity to:

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• Lead Strategic Customer Relationships: Serve as the primary point of contact for customer requests and inquiries.
• Define Customer Requirements: Collaborate with partners and customers to define and deliver on technical requirements that meet the needs customers have for GPUs.
• Drive End-to-End Program Execution: Oversee the execution of complex programs, including planning, resource management, risk assessment, and contributor engagement to ensure successful outcomes.
• Engage with Stakeholders/Influence product strategy: Gather, document, and communicate program requirements to ensure clarity, feasibility, and alignment with critical objectives. Share customer feedback with Product Management and Engineering influencing product direction.
• Foster Collaboration: Facilitate effective communication among various teams, including engineering, product management, operations, support, and sales.
• Build Strong Relationships: Establish and maintain strong relationships with stakeholders to align program objectives and secure necessary resources and support.
• Proactively Manage Risks: Identify potential risks and issues throughout the program and proactively communicate to relevant stakeholders to drive resolutions and minimize impact.
• Measure Success: Define and track key performance indicators (KPIs) and metrics to measure program success and effectiveness.
• Drive Improvements: Identify and address inefficiencies to enhance operational speed and quality outcomes.

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What We're Looking For:

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We believe in investing in our people and value candidates who bring diversified experiences to our teams. If any of the following resonates with you, we’d love to talk:

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• Education: B.S. in Computer Science or a related technical discipline, or equivalent experience.
• Experience: Five or more years of experience in software engineering, systems engineering, hardware engineering, technical program management, or delivery management within a professional services organization, with a focus on GPU infrastructure and AI/ML applications.
• Track Record: Successfully organized and coordinated the efforts of multiple teams to deliver long-running, complex projects with visibility to senior stakeholders.
• Hands-On Approach: Willing to get your hands dirty to unblock customers, whether that means answering support questions or helping to ship software yourself.
• Leadership Style: Comfortable working in a bottoms-up leadership-style organization that focuses on enablement, communication, organization, and inspiration over task management.
• Self-Awareness: Recognizes when to seek help and is willing to ask for it in a timely manner within a safe environment.
• Excitement for Growth: Excited about making a mark on the lives and products of a fast-paced, dynamic organization experiencing hypergrowth.

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Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $165,000-$200,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

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Hybrid Workplace

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Successful candidates will be expected to attend onboarding training at our NJ Headquarters within their first several weeks of employment, with subsequent quarterly travel requirements of 1 week duration.

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If you reside within a 30-mile radius of our New Jersey, New York, or Philadelphia offices, we're excited for you to join us at the office at least three times a week, recognizing the significance we place on fostering connections, collaboration, and creativity within our office culture. Our commitment to operating as a hybrid workplace underscores our dedication to enabling our employees to tailor their work-life balance to their individual preferences.

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We are seeking a Distributed Systems Engineer who will be responsible for the design and implementation of distributed software systems that handle data at massive speeds and scale. The role offers the opportunity for innovation and impact through the development of sophisticated multi-tiered systems, delivering value to the world’s biggest brands. You will create and deliver technically impressive and impactful products while driving the development and deployment of high quality, scalable AI solutions by writing code.

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Responsibilities:

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• Design, develop, and test high performance systems that operate at massive scale
• Gain an understanding of existing systems, determine areas of complexity, and potential risks
• Perform code and design reviews
• Act as a Subject Matter Expert on projects in which they have been involved
• Stay actively involved in ongoing maintenance of software

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Qualifications:

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• Familiarity with GRPC and Protobuf
• 3+ years of Python experience
• 1+ years of experience using Kafka and Redis
• 1+ years of experience using a columnar database
• Demonstrate proficiency in back-end development concepts, including APIs, databases, and authentication/authorization mechanisms
• Able to write design documents that identify requirements, dependencies, and risks
• Interest in learning additional technologies such as Elixir
• Practitioner with bias toward action/execution/building
• Enjoys working in a fast-paced, goal-driven environment
• Having working knowledge of DevOps practices, such as continuous integration/continuous delivery and automated deployment
• Works effectively in a fast-paced, goal-driven environment
• Ability to collaborate with technical partners – you’ll be working closely with other teams to determine requirements for your work and to make design decisions that affect our stack

As a Principal Data Engineer, you will help drive the direction of our Data Warehouse, and be hands on with teammates across all departments to enable access to our data and empower teams to make data driven decisions about the direction of our business.  You will play a pivotal role in owning the infrastructure and code for our ETL processes within our Data Platform. You will be responsible for designing, implementing, and optimizing ingestion pipelines, enabling seamless extraction and loading of data from various sources such as customer warehouses, business systems, and events messaging buses. Movable Ink collects campaign data resulting from Billions of requests served each day.  Come and help us manage and make sense of the massive amount of data we’re ingesting! 

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Responsibilities:

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• Partner with internal operations teams to identify, collect, and integrate data from various business systems, ensuring comprehensive and accurate data capture.
• Design, implement, and maintain robust ETL pipelines that feed data into the Data Warehouse, ensuring high performance, scalability, and reliability.
• Conduct thorough testing of ETL processes to validate data accuracy and integrity, and troubleshoot any issues that arise.
• Facilitate the loading of data into Data Vault 2.0 models, ensuring adherence to best practices and optimizing for performance and scalability.
• Establish and track SLAs for data processing and delivery, ensuring timely and reliable access to data for all users.
• Enforce robust Role-Based Access Control (RBAC) and Row-Level Security (RLS) policies to ensure data security and compliance with regulatory requirements.

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Qualifications:

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• 8+ years of professional experience as a Data Engineer, with a focus on cloud-based Data Warehouse platforms (Redshift, Snowflake, Firebolt, BigQuery).
• Proven expertise in managing and optimizing multi-petabyte, mission-critical databases, ensuring high availability, performance, and reliability.
• Proficiency in high-level programming languages, particularly Python.
• Hands-on experience with data engineering tools and frameworks, including DBT, Apache Pulsar for distributed messaging and Apache Airflow for workflow automation and orchestration.
• Strong skills in designing and implementing scalable data architectures.
• Excellent communication skills for effective collaboration with cross-functional teams.
• Strong understanding of data security best practices within an AWS environment and compliance with regulatory requirements.
• Experience in providing technical leadership, setting best practices, and driving the adoption of new technologies and methodologies. Mentoring other engineers, fostering a collaborative team environment.

About the Role:

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CoreWeave is looking for a motivated and talented Account Executive to join our growing team. At CoreWeave, we are building the next generation public cloud for accelerated workloads. Your primary responsibilities are to understand client goals and establish how CoreWeave Cloud can meet their needs, specifically within Machine Learning and Batch Processing use cases. We are seeking an Enterprise Account Executive to join our dynamic team. In this role, you will be responsible for regularly hitting quotas for new business. This position requires creativity, attention to detail, value-based sales skills, and an insatiable desire to help clients succeed. We are looking for great sellers making positive contributions to the company’s culture in an environment that focuses on growth both for individual team members and the company as a whole.

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Responsibilities:

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• Proactively identify, qualify, and close a sales pipeline of net new logos in order to exceed quarterly targets
• Develop an Enterprise Account Plan by leveraging sales methodologies, such as MEDDPICC, then drive the execution of that plan to success
• Focused on selling business value to Engineering and Technology stakeholders using ROI and BVA models, rather than competing on "features & functions"
• Manage all sales activity and monthly forecasting of revenue in Salesforce
• Maximize prospecting tools such as Sales Navigator, ZoomInfo, and Outreach

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Qualifications:

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• 8+ years of sustained sales performance within SaaS or Cloud
• 3+ years selling into Enterprise sized organizations
• Strong executive presence – very comfortable with C-level executives, especially CTOs
• Strong experience in outbound prospecting into new accounts and conducting technical demonstrations in a value-based sales environment
• Ability to identify enterprise client pains and develop unique and compelling value propositions that focus on delivering ROI to the client
• Experience at a start-up or in a fast-paced and competitive environment
• Bachelor’s degree preferred

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Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $250,000—$320,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

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For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter.

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Customer.io is looking for a Senior Product Designer to join our product design team. We’re working hard to build a product that enables companies to communicate authentically with their customers in inventive and flexible ways. You'll join a team of highly skilled and empowered designers in a remote and distributed company of about 250 team members across 17 countries.

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This role will join the Pipelines squad, which builds the tools for connecting data in and out of the platform, and making sense of that data for daily users. You'll research and design solutions while also working with the squad to prioritize projects, build customer empathy, and measure the success of new features. You'll push the entire design team to create more impactful experiences by giving great feedback, iterating on team processes, and holding people accountable for our culture and quality standards.

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What you'll do…

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• Develop an understanding and compassion for customers through research
• Create design proposals for new features and collaborate with engineers on prototypes
• Participate in the product team's prioritization of work, advocating for the customer experience
• Help shape the design team's culture and design processes, including sharing thoughtful 1:1 feedback with peers

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About you…

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• You’re an experienced product designer with 3+ years of experience in a software development setting
• You have prior success working on complex software products and an ability to learn and understand detailed technical constraints
• You are comfortable approaching problems from first principles, repeatedly asking “why?” and using that insight to explore unique, innovative solutions to complex problems
• Your design executions display a high level of craft, and you have a strong ability to communicate the thinking behind your designs to partners and stakeholders
• You have a growth mindset and a willingness to receive and provide feedback, and learn from mistakes
• You thrive with autonomy and ownership, and are comfortable navigating ambiguity
• You are comfortable communicating asynchronously, including across time zones
• You have a passion for making complex functionality more approachable
• You have experience and passion for taking complex concepts and making them more understandable in you designs

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What we're looking for…

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• Prior experience in a B2B SaaS setting, preferably working on surfaces involving a developer personae and comfort with concepts like SQL and JSON
• Able to commit to at least 3 hrs of working overlap with the Americas (GMT-8 to GMT-5 timezone)
• Familiarity designing within the constraints of a design system and how interfaces are built from components
• Experience conducting your own user research to gather customer insights and incorporate it into your design decision-making
• Experience with tools like Mixpanel, Amplitude, or Fullstory
• Proficiency with Figma

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About Design at Customer.io

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While your daily work will be as part of a cross-functional squad, the design team will be your home for support and growth. We meet as a design team multiple times each week to give feedback on in-progress work, and communicate daily about new things we learn, improvements to our design system, and collaboratively define and develop our design culture.

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About Customer.io

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Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,400 internet businesses use Customer.io to manage, send, and track performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

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We are offering a starting salary of $140,000-$155,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.

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Customer.io takes a market-based approach to pay, and pay may vary depending on your location. U.S., and international, locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

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Zone 1: USD $170,000 - USD $186,000

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Zone 2: USD $155,000 - USD $170,000

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Zone 3: USD $140,000 - USD $155,000

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Zone 4: USD $112,000 - USD $124,000

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Please speak with a recruiter for additional information about zone locations.

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Benefits at Customer.io include:

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• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks paid parental leave (including adoption and foster care)
• 100% paid insurance premiums for you and your dependents
• 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
• $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

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All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

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Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

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Join us!

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Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

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How to apply

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Apply at the link below and tell us why you're interested in the position! ****We plan to respond to all applicants with a status update about your application.

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At Customer.io, we prioritize authentic interest and applications in our hiring process. To ensure fairness and integrity, the use of AI or automation during interviews or assessments is prohibited. Candidates who do not adhere to this will be removed from consideration.

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Here's what you can expect from our hiring process:

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1. 30-minute intro call with a Recruiter
2. 60 minute video call with the Hiring Manager
3. Portfolio Review:
   1. 1 hour video call with senior design team members & cross-functional partners
4. Final Stage:
   1. 1 hour video call exercise with a Principal Product Designer
   2. 30 min video call with a Product Manager
   3. 30 min video call with Engineering Manager

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Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io.

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About this Role:

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CoreWeave is seeking a highly skilled and motivated Infrastructure Engineer to join our Hardware Engineering Development team (METALDEV), reporting to the Director of Compute Architecture. In this role, you will play a crucial part in the development of the services that automate and test our server infrastructure. You will collaborate closely with cross-functional teams, external vendors, and stakeholders to ensure the successful delivery of highly performant and reliable hardware solutions.

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Responsibilities:

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• Develop and maintain Go and Python server management services
• Collaborate with upstream communities, including Go and Redfish based projects
• Document hardware automation workflows and processes
• Create CI/CD pipelines for server hardware compliance tests
• Develop and maintain hardware/firmware management services
• Automate all aspects of the server hardware lifecycle
• Serve as the senior point of contact for hardware escalation and troubleshooting
• Collaborate with cross-functional teams to define hardware requirements, specifications, and system architecture
• Create and maintain accurate documentation of hardware designs, specifications, test procedures, and results
• Analyze and optimize the performance of hardware systems, identify bottlenecks, and propose improvements for enhanced efficiency
• Establish processes for internal hardware testing, deployment, and performance optimization

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Requirements:

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• Must have at least 5 years of profession experience:
• Proficiency with Go and Python
• Previous experience deploying containerized applications using Kubernetes
• Excellent documentation skills and attention to detail
• Strong analytical and problem-solving abilities

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Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $175,000 - $210,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

​

As a Principal Data Engineer you will help drive the direction of our Data Warehouse.  You will be hands-on with teammates across all departments enabling them to access the data and empowering teams to make data-driven decisions about the direction of our business.  You will play a pivotal role in owning the infrastructure and code for our data pipelines within our Data Platform. You will be responsible for designing, implementing, and optimizing ingestion pipelines, enabling seamless extraction and loading of data from various sources such as customer warehouses, business systems, and events messaging buses. Movable Ink collects campaign data resulting from Billions of requests served each day.  Come and help us manage and make sense of the massive amount of data we’re ingesting! 

​

Responsibilities:

---------------------

​

• Partner with internal operations teams to identify, collect, and integrate data from various business systems, ensuring comprehensive and accurate data capture
• Design, implement, and maintain robust data pipelines that feed data into our Data Platform, ensuring high performance, scalability, and reliability
• Ensure data pipelines adhere to best practices and are optimized for performance and scalability
• Conduct thorough testing of data pipelines to validate data accuracy and integrity
• Monitor data pipelines, troubleshoot any issues that arise, and make improvements to these issues where applicable
• Establish and track SLAs for data processing and delivery, ensuring timely and reliable access to data for all users
• Become a mentor for less experienced team members, and establish patterns and practices that can be followed to increase quality, accuracy, and efficiency of solutions produced by the team
• Work with other teams in order to ensure access to data corresponds with company policies, and ensure data access, processing, and storage is in compliance with regulatory (e.g. GDPR, CCPA, etc.) requirements

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Qualifications:

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• 12+ years of professional experience in data engineering, software engineering, database administration, business intelligence, or related field with 8+ years of that experience as a Data Engineer with a focus on cloud-based Data Warehouse platforms (Redshift, Snowflake, Firebolt, BigQuery).  We currently use Redshift.
• Elite-level understanding on how to work with and optimize multi-petabyte, mission-critical databases, ensuring high availability, performance, and reliability informed by a strong understanding of database internals
• Elite-level proficiency with Python and SQL languages, and significant experience building robust data pipelines with these languages
• Elite-level proficiency in using, deploying and managing at least one data pipeline orchestration tool/framework such as Apache Airflow, Prefect, etc.  We currently use Apache Airflow.
• Significant experience in building solutions that comply with regulatory requirements such as GDPR and CCPA
• Significant experience in designing and implementing solutions that can support both batch and real-time data consumption models
• Significant experience in building solutions that implement data security best practices within an AWS environment
• Significant experience in providing technical leadership, setting best practices, and successfully driving the adoption of new technologies and methodologies within a fast-moving organization
• Significant data modeling experience spanning more than one data modeling paradigm (e.g. Data Vault, Kimball/Ross, Inmon)
• Experience working in an Agile/Scrum environment, has experience working with technical managers and product owners/manager to break down high-level requirements into actionable cards
• Experience working with streaming platforms such as Apache Kafka and Apache Pulsar
• Excellent communication skills for effective collaboration with cross-functional teams

Hi, I’m Paul, VP Engineering at Customer.io.

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I’m looking for someone to manage the engineering team for our newest product: Data Pipelines. Launched in the middle of 2023, Data Pipelines is an opportunity to work on a startup-within-a-startup. You’ll get to move fast and own broad scope in something new, while having the support and resources of a 250-person company. You’ll lead a team solving challenging problems in both scalable distributed systems while building an intuitive user experience.

​

At Customer.io, we are tired of the fact that most messages people receive are dull, mistimed, repetitive, and overbearing. We aim to fix that. The first product we introduced is Journeys: the industry’s most flexible automation platform for customer communication (email, mobile push, SMS, and more). Our second product is Data Pipelines: a Customer Data Platform (CDP) that empowers marketers at companies big and small to bring accurate, real-time data to all customer touch points.

​

Help us make an impact on the high-growth CDP market like we already have in the marketing automation market!

​

As an Engineering Manager at Customer.io, you will...

​

• Lead effective squad rituals, and ensure production readiness through quality peer-review, QA, documentation, deployment, logging, and monitoring practices
• Ensure your squad’s solutions are scalable, architecturally sound, flexible, and secure
• Create accountability for delivery timelines while fostering an inclusive, collaborative, and empathetic work environment
• Provide direct, timely, and specific coaching and development opportunities for your direct reports across backend, frontend, fullstack, and QA
• Hire, onboard, transfer, and manage performance to ensure the right people are in place to accomplish business objectives within your squad
• Understand Customer.io’s vision, business model, target markets, acquisition channels, competitors, and products well enough to ask questions that drive meaningful investigation within your squad
• Build and maintain a partnership with your Product Management and Design peers

​

We're looking for someone who…

​

• Works in North/South American time zones
• Has at least 3+ years experience as an Engineering Manager working on a SaaS product (B2B or B2C) at an (ideally early-to-mid-stage) SaaS company
• Understands SaaS software architecture, languages, technologies, and cloud infrastructure deeply enough to represent their squad’s technical choices across the company
• Makes time to understand technical architecture, tinker with new technologies, review proposals, and provide feedback to level up the engineers around them
• Builds and nurtures high performing teams
• Is fueled to reach higher when our customers are having a bad day
• Communicates concisely, accurately, and directly, both verbally and in writing

​

About Customer.io

​

Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,100 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

​

This is a fully remote role. We are offering a starting salary of $187,000 - $205,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.  

Customer.io takes a market-based approach to pay, and pay may vary depending on your location. U.S., and international, locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

​

• Zone 1: $224,000 - $246,000 USD
• Zone 2: $205,000 - $225,000 USD
• Zone 3: $187,000 - $205,000 USD
• Zone 4: $150,000 - $$165,000 USD

​

Please speak with a recruiter for additional information about zone locations.

​

Benefits at Customer.io include:

​

• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks paid parental leave (including adoption and foster care)
• 100% paid insurance premiums for you and your dependents
• 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
• $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

​

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

​

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

​

Join us!

------------

​

Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

​

How to apply

​

Apply at the link below and tell us why you're interested in the position! We will respond to all applicants with a status update about your application.

​

Here's what you can expect from our hiring process (order is subject to change):

​

1. 30 minute video call with Recruiter
2. Take Home Coding Assignment + 60 minute Follow-Up and Q&A Interview
3. 60 minute Career Accomplishment Interview + 45 minute Leadership Interview
4. Take Home Writing Exercise + 60 minute Follow-Up and Q&A Interview

Hi, I’m Paul, VP Engineering at Customer.io.

​

I’m looking for someone to manage the engineering team for our newest product: Data Pipelines. Launched in the middle of 2023, Data Pipelines is an opportunity to work on a startup-within-a-startup. You’ll get to move fast and own broad scope in something new, while having the support and resources of a 250-person company. You’ll lead a team solving challenging problems in both scalable distributed systems while building an intuitive user experience.

​

At Customer.io, we are tired of the fact that most messages people receive are dull, mistimed, repetitive, and overbearing. We aim to fix that. The first product we introduced is Journeys: the industry’s most flexible automation platform for customer communication (email, mobile push, SMS, and more). Our second product is Data Pipelines: a Customer Data Platform (CDP) that empowers marketers at companies big and small to bring accurate, real-time data to all customer touch points.

​

Help us make an impact on the high-growth CDP market like we already have in the marketing automation market!

​

As an Engineering Manager at Customer.io, you will...

​

• Lead effective squad rituals, and ensure production readiness through quality peer-review, QA, documentation, deployment, logging, and monitoring practices
• Ensure your squad’s solutions are scalable, architecturally sound, flexible, and secure
• Create accountability for delivery timelines while fostering an inclusive, collaborative, and empathetic work environment
• Provide direct, timely, and specific coaching and development opportunities for your direct reports across backend, frontend, fullstack, and QA
• Hire, onboard, transfer, and manage performance to ensure the right people are in place to accomplish business objectives within your squad
• Understand Customer.io’s vision, business model, target markets, acquisition channels, competitors, and products well enough to ask questions that drive meaningful investigation within your squad
• Build and maintain a partnership with your Product Management and Design peers

​

We're looking for someone who…

​

• Works in North/South American time zones
• Has at least 3+ years experience as an Engineering Manager working on a SaaS product (B2B or B2C) at an (ideally early-to-mid-stage) SaaS company
• Understands SaaS software architecture, languages, technologies, and cloud infrastructure deeply enough to represent their squad’s technical choices across the company
• Makes time to understand technical architecture, tinker with new technologies, review proposals, and provide feedback to level up the engineers around them
• Builds and nurtures high performing teams
• Is fueled to reach higher when our customers are having a bad day
• Communicates concisely, accurately, and directly, both verbally and in writing

​

About Customer.io

​

Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,100 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

​

This is a fully remote role. We are offering a starting salary of $187,000 - $205,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.  

Customer.io takes a market-based approach to pay, and pay may vary depending on your location. U.S., and international, locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

​

• Zone 1: $224,000 - $246,000 USD
• Zone 2: $205,000 - $225,000 USD
• Zone 3: $187,000 - $205,000 USD
• Zone 4: $150,000 - $$165,000 USD

​

Please speak with a recruiter for additional information about zone locations.

​

Benefits at Customer.io include:

​

• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks paid parental leave (including adoption and foster care)
• 100% paid insurance premiums for you and your dependents
• 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
• $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

​

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

​

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

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Join us!

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Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

​

How to apply

​

Apply at the link below and tell us why you're interested in the position! We will respond to all applicants with a status update about your application.

​

Here's what you can expect from our hiring process (order is subject to change):

​

1. 30 minute video call with Recruiter
2. Take Home Coding Assignment + 60 minute Follow-Up and Q&A Interview
3. 60 minute Career Accomplishment Interview + 45 minute Leadership Interview
4. Take Home Writing Exercise + 60 minute Follow-Up and Q&A Interview

As a Senior Deep Learning Engineer, you will play an instrumental role in advancing our core machine learning solution and infrastructure. The pace of research and product releases in this field means that there is always something new and exciting to work on, which keeps the role engaging and challenging. By combining digital marketing and AI, you have the potential to make a significant impact on the way businesses interact with their customers. 

​

​

Responsibilities

​

• You will work end-to-end from data analysis to building scalable models and deploying them to production as commercial products that meet the needs of our clients
• Your work will fall into one of these areas: algorithmic email send decisioning; content decisioning (recommender systems); asset generation (NLP & generative AI)
• See through feature release to measurement of tangible business value in a six-weekly release cycle
• Collaborate with data engineers and platform engineers on advancing our ML platform to continuously improve Movable Ink’s ML development experience.

​

​

Requirements

​

• 6+ years of machine learning experience; 4+ years deep learning experience
• Advanced degree or equivalent experience in Computer Science, Mathematics, Engineering, or related technical field
• Experience building and training models using common deep learning frameworks (we use PyTorch), as well as other typical scientific and ML libraries in Python (sklearn, XGBoost, etc.)
• Solid understanding of machine learning theory and fundamentals
• Solid software engineering skills (design, unit testing, git, code review, CI/CD)
• Experience with large-scale data processing frameworks (SQL, PySpark)
• Experience with cloud computing platforms (GCP)
• Able to collaborate with product managers and other engineering teams
• A desire to always be learning and contributing to a collaborative environment

​

​

The base pay range for this position is $180,000-$220,000 USD/ year. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

As a Machine Learning Engineer, you will be part of our Applied AI and Machine Learning team. You will work alongside other scientists and engineers in a collaborative environment, contributing features and machine learning models to our core recommender systems and our DaVinci Personalization product.  This is an opportunity to work end-to-end on a large-scale machine-learning system that touches millions of customers, and a chance to continuously learn and help improve our solution as the field evolves.

​

​

Responsibilities:

​

• Generate insights into customer behavior and derive modeling ideas for improving our content recommender system
• Work with data engineers to define what additional customer data we might want to collect and help make it available in a format suitable for modeling purposes
• Create meaningful machine-learning features that improve our content recommender’s performance measured through offline metrics and online  a/b tests
• Build machine learning models and deploy them as part of our recommender system

​

​

Qualifications:

​

• Master’s degree or equivalent experience (2+ years)  in a relevant field or industry
• Solid understanding of machine learning fundamentals
• High comfort level in Python or other programming language
• Familiarity with an ML stack such as typical scientific Python libraries (pandas, numpy, sklearn, xgboost) or deep learning frameworks (we use Pytorch)
• Familiarity with data analysis through SQL or a big-data processing framework such as Spark
• Ability to collaborate with technical partners – you’ll be working closely with other teams to determine requirements for your work and to make design decisions that affect our stack
• The idea of writing  and deploying production code, and getting real-world feedback on your models excites you
• A desire to always be learning and contributing to a collaborative environment

​

​

The base pay range for this position is $160,000-180,000 USD/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

As a Senior Data Engineer, you will play an instrumental role in advancing our core machine learning solution. Your technical expertise and leadership skills will be leveraged to drive the development and deployment of high-quality, scalable data pipelines and products.  You will work alongside scientists and engineers in a collaborative environment, contributing features and data pipelines to power our core recommender systems and our DaVinci Personalization product.  This is an opportunity to work end-to-end on a large-scale machine-learning system that touches millions of customers, and a chance to continuously learn and help improve our solution as the field evolves.

​

This role will be reporting to the Director of Engineering (AI).

​

​

Responsibilities

​

• Implement production data products and pipelines that are scalable, reliable, and of high quality.
• Build, maintain, and optimize our machine learning Data Lake.
• Continuously improve data infrastructure for greater scalability.
• Support the data needs of ML Engineers and Scientists for machine learning model development.
• Release features that deliver measurable and tangible business value.

​

​

Requirements

​

• 4+ years of data engineering experience
• Experience with large-scale data processing frameworks (we use PySpark, SQL)
• Expertise in Spark DataFrame API
• Experience with event stream data (we use Kafka)
• Strong software development skills in Python (unit testing, git, code review, CI/CD)
• Experience with cloud computing platforms and cluster configuration, optimization, and scaling (GCP)
• Experience in data storage formats (we use Parquet, Delta Lake)
• Ability to collaborate with technical partners – you’ll be working closely with other teams to determine requirements for your work and to make design decisions that affect our stack
• Enjoys working in a fast-paced, goal-driven environment

​

​

As a Senior Full Stack Engineer on the Mobile team, you will be responsible for developing and maintaining our mobile product offering, with both marketers and mobile developers as user personas. You will work closely with product managers, product designers and other engineers to deliver high-quality and scalable software, and be closely involved in customer discussions and product discovery.

​

Responsibilities

​

• Contribute heavily to the codebase and collaborate extensively with your teammates while considering the end goal and weighing the options and trade offs
• Conduct code reviews and provide helpful feedback to teammates
• Improve our existing services and troubleshoot customer issues. Join customer discovery calls and hear first hand their problems and desires.
• Have an interest in learning new tools, languages, workflows, and philosophies to grow

​

Requirements

​

• Experience working with Ember, React (or other modern Javascript frameworks)
• Experience working with Ruby, Rails and ActiveRecord
• Experience working with data through Postgres, Redis, and other data stores
• Experience working with Git
• Unit and Integration testing experience
• Excellent problem-solving and communication skills, and ability to work collaboratively with cross-functional teams including product managers, designers, and software engineers
• Ability to collaborate with technical partners
• Enjoys working in a fast-paced, goal-driven environment

​

The base pay range for this position is $175,000-$190,000 USD/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

As a Senior Data Engineer, you will play an instrumental role in advancing our core machine learning solution. Your technical expertise and leadership skills will be leveraged to drive the development and deployment of high-quality, scalable data pipelines and products.  You will work alongside scientists and engineers in a collaborative environment, contributing features and data pipelines to power our core recommender systems and our DaVinci Personalization product.  This is an opportunity to work end-to-end on a large-scale machine-learning system that touches millions of customers, and a chance to continuously learn and help improve our solution as the field evolves.

​

This role will be reporting to the Director of Engineering (AI).

​

​

Responsibilities

​

• Implement production data products and pipelines that are scalable, reliable, and of high quality.
• Build, maintain, and optimize our machine learning Data Lake.
• Continuously improve data infrastructure for greater scalability.
• Support the data needs of ML Engineers and Scientists for machine learning model development.
• Release features that deliver measurable and tangible business value.

​

​

Requirements

​

• 4+ years of data engineering experience
• Experience with large-scale data processing frameworks (we use PySpark, SQL)
• Expertise in Spark DataFrame API
• Experience with event stream data (we use Kafka)
• Strong software development skills in Python (unit testing, git, code review, CI/CD)
• Experience with cloud computing platforms and cluster configuration, optimization, and scaling (GCP)
• Experience in data storage formats (we use Parquet, Delta Lake)
• Ability to collaborate with technical partners – you’ll be working closely with other teams to determine requirements for your work and to make design decisions that affect our stack
• Enjoys working in a fast-paced, goal-driven environment

​

​

As a Senior Full Stack Engineer on the Mobile team, you will be responsible for developing and maintaining our mobile product offering, with both marketers and mobile developers as user personas. You will work closely with product managers, product designers and other engineers to deliver high-quality and scalable software, and be closely involved in customer discussions and product discovery.

​

Responsibilities

​

• Contribute heavily to the codebase and collaborate extensively with your teammates while considering the end goal and weighing the options and trade offs
• Conduct code reviews and provide helpful feedback to teammates
• Improve our existing services and troubleshoot customer issues. Join customer discovery calls and hear first hand their problems and desires.
• Have an interest in learning new tools, languages, workflows, and philosophies to grow

​

Requirements

​

• Experience working with Ember, React (or other modern Javascript frameworks)
• Experience working with Ruby, Rails and ActiveRecord
• Experience working with data through Postgres, Redis, and other data stores
• Experience working with Git
• Unit and Integration testing experience
• Excellent problem-solving and communication skills, and ability to work collaboratively with cross-functional teams including product managers, designers, and software engineers
• Ability to collaborate with technical partners
• Enjoys working in a fast-paced, goal-driven environment

​

The base pay range for this position is $175,000-$190,000 USD/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

Strategic Account Directors at Movable Ink take a consultative approach to selling digital transformation personalization solutions to senior executives across many verticals. You will have the opportunity to develop custom and creative enterprise solutions that leverage the power of Movable Ink’s visual experience platform to tackle the challenges faced by Fortune 500 marketing leaders. As a Strategic Account Director you will be responsible for bringing on new business as well as working with existing clients to drive strategy and sophistication in an effort to fully embed Movable Ink technology into the client’s workflow. Strategic Account Directors will receive extensive training on the MEDDICC framework for enterprise solution selling, develop and manage senior executive relationships, and be a part of the fastest-growing personalization software company in the world. 

​

Responsibilities:

​

• Penetrate assigned accounts which includes new business, renewal, cross-sell and upsell; build and close a strong pipeline of opportunities
• Consult on personalized marketing best practices across various marketing channels, leveraging Movable Ink's strategies and playbooks for each channel and each vertical
• Work collaboratively with Movable Ink’s Client Experience, Partner Sales, and Solutions Consulting teams to ensure successful sales outcomes leading to happy clients
• Build long-term, strategic plans in collaboration with internal business partners to maximize clients' success with the Movable Ink platform while maximizing revenue for Movable Ink; understand C-level initiatives at strategic clients and how Movable Ink's solutions map to those objectives
• Forecast pipeline accurately, including expected close date, projected deal size, and projected deal probability
• Drive value through meetings and quarterly business reviews; safe future travel conditions permitting, ~25% travel

​

Qualifications:

​

• 5+ years of successful experience selling enterprise marketing solutions to CEOs, CMOs, VPs and Directors of Marketing
• Solid understanding of the digital marketing landscape
• Experience introducing new products to market
• Proven track record of closing large and high quality deals
• Technical aptitude and/or background in technology
• High performance selling in a specific geographic territory
• A consultative sales style, strong experience selling solutions and the ability to thrive in a fast-paced environment
• Experience with strategic deal design
• Proven ability to sell collaboratively with multiple internal stakeholders and teams

​

The base pay range for this position is $140,000-$150,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

Senior Account Executives at Movable Ink take a consultative approach to selling digital transformation personalization solutions to innovative senior executives across retail, financial services, travel, hospitality, telecom, media, and entertainment. You will have an opportunity to develop custom and creative enterprise solutions that leverage the power of Movable Ink's visual experience platform to combat the challenges faced by Fortune 1000 marketing leaders now and in the next decade. Senior Account Executives will receive extensive training on the MEDDIC (Metrics, Economic buyer, Decision criteria, Decision process, Identify pain, and Champion) framework for enterprise solution selling, develop and manage senior executive relationships, and be a part of the fastest-growing personalization software company in the world.

​

Responsibilities:

​

• Penetrate assigned accounts which includes new business, renewal, cross-sell and upsell; build and close a strong pipeline of opportunities
• Consult on personalized marketing best practices across various marketing channels, leveraging Movable Ink's strategies and playbooks for each channel and each vertical
• Work collaboratively with Movable Ink’s Client Experience, Partner Sales, and Solutions Consulting teams to ensure successful sales outcomes leading to happy clients
• Build long-term, strategic plans in collaboration with internal business partners to maximize clients' success with the Movable Ink platform while maximizing revenue for Movable Ink; understand C-level initiatives at strategic clients and how Movable Ink's solutions map to those objectives
• Forecast pipeline accurately, including expected close date, projected deal size, and projected deal probability
• Drive value through meetings and quarterly business reviews; safe future travel conditions permitting, ~25% travel

​

Qualifications:

​

• 3+ years of successful experience selling enterprise solutions to CEOs, CMOs, VPs and Directors of Marketing
• Technical aptitude and/or background in technology
• High performance in selling in a specific geographic territory
• Proven track record of closing large and high quality deals
• A consultative sales style, strong experience selling solutions and the ability to thrive in a fast-paced environment
• Experience with strategic deal design
• Experience introducing new products to market
• Proven ability to sell collaboratively with multiple internal stakeholders and teams

​

​

The base pay range for this position is $100,000-$115,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

Strategic Account Directors at Movable Ink take a consultative approach to selling digital transformation personalization solutions to senior executives across many verticals. You will have the opportunity to develop custom and creative enterprise solutions that leverage the power of Movable Ink’s visual experience platform to tackle the challenges faced by Fortune 500 marketing leaders. As a Strategic Account Director you will be responsible for bringing on new business as well as working with existing clients to drive strategy and sophistication in an effort to fully embed Movable Ink technology into the client’s workflow. Strategic Account Directors will receive extensive training on the MEDDICC framework for enterprise solution selling, develop and manage senior executive relationships, and be a part of the fastest-growing personalization software company in the world. 

​

Responsibilities:

​

• Penetrate assigned accounts which includes new business, renewal, cross-sell and upsell; build and close a strong pipeline of opportunities
• Consult on personalized marketing best practices across various marketing channels, leveraging Movable Ink's strategies and playbooks for each channel and each vertical
• Work collaboratively with Movable Ink’s Client Experience, Partner Sales, and Solutions Consulting teams to ensure successful sales outcomes leading to happy clients
• Build long-term, strategic plans in collaboration with internal business partners to maximize clients' success with the Movable Ink platform while maximizing revenue for Movable Ink; understand C-level initiatives at strategic clients and how Movable Ink's solutions map to those objectives
• Forecast pipeline accurately, including expected close date, projected deal size, and projected deal probability
• Drive value through meetings and quarterly business reviews; safe future travel conditions permitting, ~25% travel

​

Qualifications:

​

• 5+ years of successful experience selling enterprise marketing solutions to CEOs, CMOs, VPs and Directors of Marketing
• Solid understanding of the digital marketing landscape
• Experience introducing new products to market
• Proven track record of closing large and high quality deals
• Technical aptitude and/or background in technology
• High performance selling in a specific geographic territory
• A consultative sales style, strong experience selling solutions and the ability to thrive in a fast-paced environment
• Experience with strategic deal design
• Proven ability to sell collaboratively with multiple internal stakeholders and teams

​

The base pay range for this position is $140,000-$150,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

Senior Account Executives at Movable Ink take a consultative approach to selling digital transformation personalization solutions to innovative senior executives across retail, financial services, travel, hospitality, telecom, media, and entertainment. You will have an opportunity to develop custom and creative enterprise solutions that leverage the power of Movable Ink's visual experience platform to combat the challenges faced by Fortune 1000 marketing leaders now and in the next decade. Senior Account Executives will receive extensive training on the MEDDIC (Metrics, Economic buyer, Decision criteria, Decision process, Identify pain, and Champion) framework for enterprise solution selling, develop and manage senior executive relationships, and be a part of the fastest-growing personalization software company in the world.

​

Responsibilities:

​

• Penetrate assigned accounts which includes new business, renewal, cross-sell and upsell; build and close a strong pipeline of opportunities
• Consult on personalized marketing best practices across various marketing channels, leveraging Movable Ink's strategies and playbooks for each channel and each vertical
• Work collaboratively with Movable Ink’s Client Experience, Partner Sales, and Solutions Consulting teams to ensure successful sales outcomes leading to happy clients
• Build long-term, strategic plans in collaboration with internal business partners to maximize clients' success with the Movable Ink platform while maximizing revenue for Movable Ink; understand C-level initiatives at strategic clients and how Movable Ink's solutions map to those objectives
• Forecast pipeline accurately, including expected close date, projected deal size, and projected deal probability
• Drive value through meetings and quarterly business reviews; safe future travel conditions permitting, ~25% travel

​

Qualifications:

​

• 3+ years of successful experience selling enterprise solutions to CEOs, CMOs, VPs and Directors of Marketing
• Technical aptitude and/or background in technology
• High performance in selling in a specific geographic territory
• Proven track record of closing large and high quality deals
• A consultative sales style, strong experience selling solutions and the ability to thrive in a fast-paced environment
• Experience with strategic deal design
• Experience introducing new products to market
• Proven ability to sell collaboratively with multiple internal stakeholders and teams

​

​

The base pay range for this position is $100,000-$115,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

CoreWeave is a specialized cloud provider, delivering a massive scale of GPU compute resources on top of the industry’s fastest and most flexible infrastructure. CoreWeave builds cloud solutions for compute intensive use cases — VFX and rendering, machine learning and AI, batch processing, and Pixel Streaming — that are up to 35 times faster and 80% less expensive than the large, generalized public clouds. Learn more at www.coreweave.com.

​

Your Role:

​

The Data Center Security Manager is responsible for the implementation and enforcement of Physical Security standards and policy in CoreWeave’s data center spaces.  The candidate will  manage facility access policies, conduct audits, and be the administrator for access requests and revocations.  The Data Center Security Manager will be a liaison between CoreWeave and our collocation partners and will advocate for the highest level of security to protect CoreWeave’s personnel, infrastructure, and intellectual property.  The candidate will create and implement training programs for CoreWeave’s employees as well as our visitors and contractors.  

​

To be successful as a Data Center Security Manager, you must have an in-depth knowledge of Physical Security principles and be passionate about making our facilities more secure.  CoreWeave is searching for a candidate with a broad background in Physical Security and a commitment to continuing education and improvement.  Desired skills include strong organizational discipline, writing skills, and comfort with public speaking.  Top candidates will have an amiable personality and an aptitude for customer service.  

​

The position will require up to 10% travel to oversee site security and conduct training sessions.  The position will report directly to the Director of Physical Security at CoreWeave.

​

• Day-to-day administration of security policy at CoreWeave’s data centers

+ Work with our collocation partners to enforce security policy

+ Produce timely audit reports

+ Enforce a principle of “least privilege” for access

​

• Create security training programs

+ Establish regular cadence for security training

+ Create accessible archive of security policy documentation

+ Onboard new employees

+ Maintain a continuing security training program

​

• Inspections and Audits

+ Regularly tour and inspect data centers

+ Create inspection reports with findings

+ Create program to remediate findings and track to successful conclusion

+ Lead investigations of security incidents

​

• CoreWeave customers

+ Be knowledgeable and have ownership of our customer’s security programs

+ Meet regularly with CoreWeave customers to ensure we are meeting their needs

​

• Strong time management, good technical writing, presentation, and documentation skills
• Ability to work with minimal supervision, attention to detail, and follow-through
• Perform other work-related duties as assigned
• Willingness to learn new technologies/toolsets as part of the job responsibilities

​

Your Experience:

​

• 5+ years in a physical security field.  Law enforcement/military experience may be applicable if served in a physical security capacity.
• High school diploma or GED
• Degree in computer science, criminal justice, or a related field is preferable
• Strong analytical, diagnostic, and problem-solving skills
• Proficiency using office tools such as MAC/Windows/Google Workspace
• Prior Law Enforcement and Military background is considered to be valuable

​

Nice-to-haves:

​

• Electronic Physical Security Certifications, such as Genetec, Axis
• Professional certification (e.g. PSP, CPP, CPTED, etc.)
• IT and computer networking experience
• Prior experience as a people manager and team leader
• Physical Security design experience
• Project management experience

​

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $85,000/year in our lowest geographic market up to $100,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

​

The Data Center Technician must work well with others and will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position involves hardware and network diagnostics followed by physical repair and may include participation in an on-call rotation. 

​

• Maintain data center operations to ensure availability and reliability of service levels
• Conduct hardware and network diagnostics and repairs
• Root cause analysis of hardware and software failures
• Training of internal teams
• Development of documentation
• Provide technical support to data center teams
• Development of scripts to update server and networking hardware
• Maintain inventory
• Assemble and install equipment
• Perform maintenance of test and tools equipment
• Occasional travel to other data centers as needed

​

Requirements:

​

• Computer Hardware experience (troubleshooting, assembling)
• Linux Operating System experience
• All physical requirements are expected with reasonable accommodations
• Candidates should be able to lift up to 50 lbs and/or work in elevated locations
• Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed
• Excellent time management, organizational and communication skills
• Must be able to prioritize tasks and react quickly to issues

Role overview

​

The Regional Sales Director will seek to build relationships in the assigned geographical market with dealer decision makers and automotive dealership groups. The Director's primary responsibility will be to represent CarGurus in a designated territory, consult with that territory's automotive retailers, reviewing on-line business practices, and consulting with dealership management and Internet department staff.

​

What you'll do

​

• Develop, preserve, and grow direct relationships in a designated geography through prospecting, sales calls, and relationship development and management
• Create and manage relationships with area automotive retailers by demonstrating value as an on-line marketing strategy consultant
• Ensure customer satisfaction by responding quickly and accurately to dealer concerns and needs and following thru on prompt resolution
• Provide in-depth analyses and reports regarding field activities and dealership progress
• Provide written and verbal feedback to the product and operational teams on new product ideas and/or suggested modifications to existing products
• Collaborate internally with various operational teammates to maximize client retention and relationship growth efforts.

​

What you'll bring

​

• 5+ years of direct sales experience
• Automotive experience required
• Willingness and ability to travel on a frequent basis within a defined territory
• Strong business consulting, analysis and reporting skills
• Ability to work independently from a remote/home office
• Motivated self-starter with the desire to succeed in a fast-paced rapidly growing company
• Collaborative background working with various internal teammates to execute go-to-market strategy effectively and efficiently
• Proficient in Google Workspace
• Salesforce Experience a plus

We are seeking Senior Backend Engineers to join our growing Engineering team! 

​

Customer.io is looking for collaborative senior scaling developers who love solving interesting puzzles and are excited to help us build a scalable platform that our customers love. Our small, remote-first team is fun-loving, passionate, and highly effective. We offer many opportunities to grow and refine your skills while having a significant impact. Our team members have backgrounds in various industries, from AdTech to Gaming. We believe embracing our unique perspectives and expertise is the key to our success as a collaborative team.

​

As a distributed company, we value diversity and are committed to giving you the flexibility and freedom to work from anywhere in the world on a schedule that fits your family and your life.

​

Some things you'll do...

​

• Be a model and mentor for writing well-architected, well-tested, and easy-to-understand services in Go that help our customers easily send timely & relevant messages at scale.
• Apply your unique perspective to help us define and build the next generation of features and infrastructure needed to help our customers and company flourish.
• Work with our tech support teams to diagnose operational issues and help our customers achieve their goals with our product.
• Take an active role in a friendly, supportive team that encourages you and the company to grow as individuals, professionals, and teams.
• Mentor your coworkers through code review, pair programming, team collaboration, and training to help improve our collective knowledge and best practices.

​

What we're looking for...

​

• Works in North/South American time zones
• 7+ years in relevant roles, demonstrating increasing levels of responsibility and impact.
• Strong skills in Golang, cloud infrastructure, and UNIX environments.
• Deep understanding of and experience with building scalable and performant distributed applications.
• Proficiency with relational database systems, particularly MySQL.
• Excellent communication skills and a collaborative approach to decision-making.
• Ability to understand customer needs and translate them into effective solutions.
• Desire and capability to mentor team members through code reviews, pair programming, and training.
• Ability to quickly and independently solve complex technical challenges.
• Experience and comfort with working in a distributed, remote-first environment.

​

About Customer.io

​

Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,400 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

​

We are offering a starting salary of $160,000 - $184,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.

​

Benefits at Customer.io include:

​

• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks paid parental leave (including adoption and foster care)
• 100% paid insurance premiums for you and your dependents
• 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
• $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

​

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

​

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

​

Join us!

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​

Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

​

How to apply

​

Apply at the link below and tell us why you're interested in the position! ****We aim to respond to all applicants with a status update about your application, provided no technical issues or other limitations prevent us from doing so. Please keep an eye on your email for updates.

​

At Customer.io, we prioritize authentic interest and applications in our hiring process. To ensure fairness and integrity, the use of AI or automation during interviews or assessments is prohibited. Candidates who do not adhere to this will be removed from consideration.

​

Here's what you can expect from our hiring process:

​

1. 30 minute video call with a Recruiter
2. 60 minute Technical Interview with two members of our engineering team
3. Take Home Assignment
4. 60 minute Assignment Review Call with two members of our engineering team
5. 60-minute Interview with Hiring Manager

About the Role:

​

As the Senior Manager, Quality at CoreWeave, you will play a pivotal role in managing and optimizing our global supply chain operations. You will be responsible for the efficient and effective management of our reverse logistics operations, including returns, exchanges, and product repairs. You will be responsible for creating and implementing new RMA processes from scratch, as well as optimizing existing processes to improve efficiency and reduce costs.

​

Responsibilities:

​

• Lead the development, implementation, and maintenance of a robust QMS aligned with industry regulations and best practices.
• Develop and implement quality control plans for products and services.
• Partner with Engineering, DC Operations and other departments to integrate quality principles throughout the product lifecycle (Control Plans, PFMEA, etc.).
• Develop and maintain quality documentation, including standard operating procedures (SOPs), troubleshooting guides for deployment assets, etc.
• Establish FPY baseline and engage with external vendors during NPI to drive improvements.
• Implement appropriate supplier performance metrics and management around quality, in collaboration with FleetOps, Supply Chain, and Data Center Operations.
• Create and implement new RMA processes, ensuring they are efficient, effective, and customer-centric.
• Manage the day-to-day operations of the RMA process, including receiving, inspecting, repairing/replacing, and disposing of returned products.
• Identify and analyze data to identify trends and root causes of observed failures.
• Develop and implement corrective actions both within the organization and externally with suppliers.
• Work with cross-functional teams, such as Customer Service, Operations, and Engineering, to resolve customer issues and facilitate efficient returns processing.
• Prepare and present reports on RMA activities and quality performance metrics.
• Continuously improve on developed quality processes by identifying and implementing new technologies and best practices.

​

Qualifications:

​

• Bachelor's degree in Engineering, Supply Chain Management, Logistics, or a related field.
• Minimum of 7 years of experience in a quality, reverse logistics or related role.
• Proven experience in creating and implementing RMA processes from scratch.
• Strong analytical and problem-solving skills.
• Excellent communication, interpersonal, and organizational skills.
• Ability to manage multiple tasks and prioritize effectively.
• Proficient in Microsoft Office Suite and ERP systems (Netsuite preferred).
• Experience with lean principles is a plus.
• Experience in the High Performance Compute sector is a plus.

​

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $180,000-$210,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

​

Hybrid Workplace

​

Successful candidates will be expected to attend onboarding training at our NJ Headquarters within their first several weeks of employment, with subsequent quarterly travel requirements of 1 week duration.

​

If you reside within a 30-mile radius of our New Jersey, New York, or Philadelphia offices, we're excited for you to join us at the office at least three times a week, recognizing the significance we place on fostering connections, collaboration, and creativity within our office culture. Our commitment to operating as a hybrid workplace underscores our dedication to enabling our employees to tailor their work-life balance to their individual preferences.

​

About the Role:

​

We are looking for a highly analytical and detail-oriented Global Supply Manager - US to join our dynamic team. In this role, you will play a crucial part in bridging the gap between demand forecasts and optimized supply. While your primary focus will be on ensuring efficient material and inventory management through meticulous tracking and mapping, you will also gain valuable experience in contributing to the ongoing development and refinement of our demand planning processes.

​

Responsibilities

​

• Determine and communicate supply needs on numerous projects, based on collaboration with engineering and historical consumption models.
• Identify optimal material and inventory levels to meet projected demand while minimizing holding costs.
• Track purchase orders, supplier lead times, and inventory locations to ensure timely delivery and availability of materials.
• Develop and implement supply visibility tools and reports to enhance operational efficiency.
• Identify and communicate potential supply chain disruptions and proactively propose solutions.
• Assist in the development and implementation of inventory buffer strategies to handle demand fluctuations.
• Collaborate effectively with cross-functional teams, including Procurement, Production, and Logistic to ensure on-time delivery of raw material.
• Manage multiple priorities and deadlines effectively in a fast-paced environment.

​

Qualifications

​

• Bachelor's Degree in Engineering, Industrial Engineering, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field
• 4+ years demonstrated experience in supply chain engineering in a complex, and/or large-scale manufacturing supply chain environments.
• 2 + years' experience with world-class inventory management tools such as SAP/IBP.
• Strong analytical skills with proficiency in data analysis tools and techniques (e.g., Excel, SQL).
• Excellent communication and interpersonal skills with the ability to collaborate effectively in a team environment.
• Strong organizational and time management skills.
• Demonstrated commitment to continuous learning and development.
• While experience in demand planning is not required, candidates with some exposure or an eagerness to learn are highly encouraged to apply.

​

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $88,000-$120,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

​

Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts. 

​

Bitwarden seeks a Sales Leader to scale our rapidly growing U.S. Enterprise team. This role will primarily have you focus on managing a team of Enterprise Account Executives who employ the following sales motions:

​

• Direct sales, including bottoms-up product-led selling and top-down enterprise sales
• Expansion sales
• Channel sales involving resellers, distributors and managed service providers

​

The Bitwarden go-to-market strategy combines fully automated self-service with sales-assisted facilitation and deal closing. The Enterprise Sales Leader will commit themselves to building and managing a world-class group of sellers. We seek a candidate that is committed to working on deals with Account Executives, with a dedication to coaching and training and adherence to our sales playbook. We also seek an individual who will translate insights from across deals to steer playbook improvements, change management, and product enhancements.

​

The ideal candidate will be a strong leader and developer of sales talent – someone who has consistently overachieved in high-growth environments and has actively contributed to building high-performance selling organizations as Bitwarden solidifies its market leadership. This role will report to our Chief Sales Officer. 

​

This is an all-remote team and we’re looking for someone located in the U.S. We do not offer visa sponsorship at this time. 

​

ABOUT YOU

​

• World-class leadership and people management skills - proven ability to motivate and inspire others to over perform
• Excellent communication and presentation skills - must have the energy and charisma to influence people and the gravitas to build strong, trusted relationships
• Ability to motivate from afar, including asynchronous communications with team members around the world
• Strategic and commercial thinker with the ability to grasp new concepts rapidly and think creatively - ability to analyze and resolve problems in a timely manner
• The intellectual capacity to contribute to the overall leadership and direction of the business
• Hands-on and level-headed with a proven ability to perform under pressure and deliver results in a fast-paced, entrepreneurial, high-growth environment

​

RESPONSIBILITIES

​

• Drive Revenue Success: Own and exceed monthly sales targets
• Steer Deal Planning with AEs: Develop and execute toward increasing close rates
• Create Trust-Based Relationships: Partner with customers for the long term
• Distill Customer Needs and Value: Understand buyer needs and objectives
• Manage the Front-Line Voice of Bitwarden: Effectively communicate the value proposition through proposals and presentations
• Read the Market: Understand category-specific landscapes and trends, reporting on the forces that shift tactical budgets and strategic direction of accounts
• Build and Manage the A-Team: Hire and manage a growing team of sales executives, coach them via joint selling and regular pipeline reviews, and instill a culture of accountability and proactivity
• Create Revenue Predictability: Produce weekly forecasts based on pipeline trends and deal assessments
• Partner with Marketing: Contribute to top-of-funnel outreach efforts, target acquisition, and nurture campaigns

​

WHAT YOU BRING TO BITWARDEN

​

• 5-7+ years experience managing enterprise sellers in a fast paced, high growth SaaS environment
• Proven and substantial sales achievements
• A passion for coaching and developing
• Excellent interpersonal, leadership, organizational, and communication skills
• Inside sales experience
• Understanding of security and password management technologies
• Collaborative and adaptable mindset
• Openness and authenticity combined with excellent communication skills
• Excitement and enthusiasm for open source and for better internet security
• Excellent problem-solving skills – you might not know all the answers, but you know how to find and communicate the solution

​

WHAT TO EXPECT IN THE INTERVIEW PROCESS

​

Selected candidates will be invited to schedule an introduction call and potentially progress through the following stages:

​

• Meeting with our Recruiting Manager
• Interview with our CSO
• Interview/s with team members
• Reference calls
• Interview with our CEO

​

A FEW REASONS TO WORK WITH US

​

• Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations.
• Become an expert. You’ll get immersed in the prominent technology markets of security and open source software.
• We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world and take part in productive and fun meetups.
• Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development.

​

We recognize and understand that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you don’t meet 100% of the qualifications for the position, you should still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process.

​

A note to outside sourcers: We do not accept solicitations from recruiters, recruiting agencies, headhunters, or outsourcing organizations. Please remove us from all such contact lists.

​

Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts. 

​

Bitwarden is expanding its sales footprint and is looking for a Mid-Market Account Executive based in the U.S.

​

We are seeking an energetic and motivated sales professional with strong sales skills and channel experience to join our team. The ideal candidate will have 4-8 years of new account or business development experience with a proven track record of engaging the Partner ecosystem to drive success. In your role, you will be responsible for achieving an assigned quota number while also managing lead flow, closing deals, recruiting partners and developing geographical go to market plans.

​

RESPONSIBILITIES

​

• Effective prospecting and lead management building a 3-5X pipeline within your territory
• Predominant focus on closing business in companies with between 51 and 1000 employees
• Managing and reporting a sales pipeline within our CRM, bringing the visibility of the revenue accurately, quarterly
• Territory planning and any sales support required
• Focus on activities and opportunities delivering short term and long-term revenue
• Effective and regular networking to attract and influence Partner sales and grow our Partner relationships
• Use your existing relationships to recruit and onboarding new partners, get them to agree to engage in proactive demand generation activities
• Maintain a regional partner plan mapping partner strengths (customer relationships, vertical focus, technology specialty) to accounts and target opportunities
• Track and manage lead flow both inbound and outbound between partners and the Bitwarden Sales team. Proactively communicate with Bitwarden sales leaders on the channel pipeline and forecast
• Work closely with marketing to deliver marketing events/programs/campaigns that create interest and awareness among partners’ customers. Build and execute joint partner business plans with measurable success
• Set financial goals for focus partners and ensure goals achievement
• Drive multiple key channel initiatives in parallel across technical, professional services, and sales

​

WHAT YOU BRING TO BITWARDEN

​

• Located in the U.S.
• Bachelor’s degree or equivalent work experience
• 4-8 years of outside high-tech IT sales experience.  IT security product experience is desirable but not mandatory
• Experience at a startup or pre $100M revenue company is desirable
• A proven track-record of driving continued partner growth and revenue
• Knowledge and strong relationships with SMB and SME focused resellers and MSP partners within a multistate region will be necessary
• Ability to drive influence and build effective relationships with decision makers across all levels of partner organizations
• Motivated and focused self-starter with strong leadership skills who can multitask, work independently or within a team
• Exceptional communication skills including listening, writing and public speaking.
• Can work in a fast paced, start-up environment
• An avid channel leader who knows how to teach, enable and motivate partners to find and close business
• Relationships and strong relationships with top VARs and Integrators
• Must demonstrate a consistent track record of achieving annual quota targets while providing specific details on key customer wins
• Possesses a competitive attitude, strong work ethic and thrives in a fast pace, high growth and matrixed organizational environment
• Positive history of collaborative selling
• Must be a proficient user of CRM tools and other Gsuite and MS Office tools

​

WHAT TO EXPECT IN THE INTERVIEW PROCESS

​

Selected candidates will be invited to schedule an introduction call and potentially progress through the following stages:

​

• Screening call with our Recruiting Manager
• Interview with our Sales Manager
• Interview with our CSO
• AE Roleplay Interview
• Final Interview with our CEO
• Reference Checks

​

A FEW REASONS TO WORK WITH US

​

• Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone––from our friends and family to the world’s largest organizations.
• Become an expert in a growing market. You’ll get immersed in the prominent technology markets of security and open source software.
• Learn and grow professionally. Embrace the opportunity to build up your demand generation and product-led growth expertise in a fast-growing startup.
• We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world and take part in productive and fun meetups.

​

We recognize and understand that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you don’t meet 100% of the qualifications for the position, you should still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process.

​

A note to outside sourcers: We do not accept solicitations from recruiters, recruiting agencies, headhunters, or outsourcing organizations. Please remove us from all such contact lists.

​

Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts. 

​

As a Sales Development Representative (SDR) at Bitwarden, you will play a pivotal role as a Product Specialist, acting as the first point of contact for potential customers. Your responsibilities will include developing a deep understanding of our sales process, researching leads, initiating new relationships, and setting the stage for our sales team's success. You will engage in both inbound and outbound sales activities, showcasing our offerings compellingly through various channels.

​

This is an all-remote team and we’re looking for candidates located in Western Europe or candidates who are comfortable working Western European Time Zone hours. 

​

RESPONSIBILITIES

​

• Proactively respond to inbound sales inquiries from potential customers and partners.
• Generate sales leads by effectively prospecting and engaging potential clients through outbound outreach.
• Manage and maintain both an inbound and outbound sales pipeline ensuring optimal lead and prospect qualification.
• Identify and respond to potential client’s needs and suggest appropriate solutions.
• Follow the sales playbook to guide sales leads through an Account Executive-led buying process.
• Adhere to service-level agreements on lead response time and follow-up intervals.

​

WHAT YOU BRING TO BITWARDEN

​

• Located in the EMEA region
• 1 - 3 years of relevant sales experience in the technology / SaaS space.
• Strong verbal communication skills with the ability to quickly articulate technical information concisely.
• Effective problem-solving abilities, coupled with strong time management, and organizational skills.
• Innovative thinker who thrives in a dynamic and evolving environment.
• Collaborative team player willing to share best practices and learn from others.
• Demonstrates persistence, resilience, and a proactive approach to issue resolution.
• A 4-year degree or equivalent is preferred.

​

NICE-TO-HAVE’S

​

• Previous experience as a Sales Development Representative.
• Experience using a CRM tool such as HubSpot, Salesloft, or a similar engagement tool.
• Experience using prospecting tools like LinkedIn Sales Navigator, ZoomInfo, or similar, particularly in Enterprise B2B environments.

​

WHAT TO EXPECT IN THE INTERVIEW PROCESS

​

Selected candidates will be invited to progress through the following stages: 

​

• Screening Call with Recruiting Manager
• Interview with SDR Manager
• SDR Skills Assessment
• Interview with Productivity Leader
• Interview with CSO
• References

​

A FEW REASONS TO WORK WITH US

​

• Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations.
• Become an expert. You’ll get immersed in the prominent technology markets of security and open source software.
• We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world and take part in productive and fun meetups.
• Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development.

Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts. 

​

As a Sales Development Representative (SDR) at Bitwarden, you will play a pivotal role as a Product Specialist, acting as the first point of contact for potential customers. Your responsibilities will include developing a deep understanding of our sales process, researching leads, initiating new relationships, and setting the stage for our sales team's success. You will engage in both inbound and outbound sales activities, showcasing our offerings compellingly through various channels.

​

This is an all-remote team and we’re looking for someone located in the U.S. We do not offer visa sponsorship at this time. 

​

RESPONSIBILITIES

​

• Proactively respond to inbound sales inquiries from potential customers and partners.
• Generate sales leads by effectively prospecting and engaging potential clients through outbound outreach.
• Manage and maintain both an inbound and outbound sales pipeline ensuring optimal lead and prospect qualification.
• Identify and respond to potential client’s needs and suggest appropriate solutions.
• Follow the sales playbook to guide sales leads through an Account Executive-led buying process.
• Adhere to service-level agreements on lead response time and follow-up intervals.

​

WHAT YOU BRING TO BITWARDEN

​

• 1 - 3 years of relevant sales experience in the technology / SaaS space.
• Strong verbal communication skills with the ability to quickly articulate technical information concisely.
• Effective problem-solving abilities, coupled with strong time management, and organizational skills.
• Innovative thinker who thrives in a dynamic and evolving environment.
• Collaborative team player willing to share best practices and learn from others.
• Demonstrates persistence, resilience, and a proactive approach to issue resolution.
• A 4-year degree or equivalent is preferred.

​

NICE-TO-HAVE’S

​

• Previous experience as a Sales Development Representative.
• Experience using a CRM tool such as HubSpot, Salesloft, or a similar engagement tool.
• Experience using prospecting tools like LinkedIn Sales Navigator, ZoomInfo, or similar, particularly in Enterprise B2B environments.

​

WHAT TO EXPECT IN THE INTERVIEW PROCESS

​

Selected candidates will be invited to progress through the following stages: 

​

• Screening Call with Recruiting Manager
• Interview with SDR Manager
• SDR Skills Assessment
• Interview with Productivity Leader
• Interview with CSO
• References

​

A FEW REASONS TO WORK WITH US

​

• Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations.
• Become an expert. You’ll get immersed in the prominent technology markets of security and open source software.
• We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world and take part in productive and fun meetups.
• Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development.

Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts. 

​

As a Senior Software Development Engineer in Test at Bitwarden, you will contribute directly to the future of the Bitwarden product across mobile, web and server components while working with a great team and amazing open source community. We’re looking for someone who can help our team grow confidently by creating a suite of automated regression tests, help facilitate a total quality approach to software development and delivery, as well as establish guidelines and processes around the testing of community and internal product contributions.

​

This is an all-remote team and we’re looking for someone located in the U.S. We do not offer visa sponsorship at this time. 

​

RESPONSIBILITIES

​

• Develop and maintain automated test scripts for web, browser extension, mobile, desktop, and CLI applications using C# and Selenium/Appium frameworks.
• Design and implement robust test automation frameworks to support various application types, ensuring scalability, reusability, and maintainability.
• Collaborate with development and QA teams to understand requirements, identify test scenarios, and automate test cases to ensure comprehensive test coverage.
• Conduct code reviews of test automation scripts to ensure adherence to coding standards, best practices, and maintainability.
• Execute automated tests and analyze results to identify defects, performance issues, and areas for improvement.
• Participate in Agile/Scrum ceremonies to provide updates on test automation progress, discuss blockers, and plan testing activities for upcoming sprints.
• Identify and implement opportunities for test automation to improve efficiency, reduce manual testing efforts, and increase test coverage.
• Contribute to the continuous integration and delivery (CI/CD) pipeline by integrating automated tests and ensuring their successful execution in build pipelines.
• Collaborate with cross-functional teams to troubleshoot and resolve automation-related issues in different application environments.
• Stay updated with the latest automation trends and technologies to continuously improve test automation strategies and practices.
• Document test automation frameworks and processes to facilitate knowledge sharing and ensure maintainability.
• Provide mentorship and guidance to junior team members on test automation best practices, coding standards, and frameworks.

​

WHAT YOU BRING TO BITWARDEN

​

• Strong proficiency in C# programming
• Strong understanding of mobile testing using Appium
• Experience setting up and maintaining CI/CD pipelines
• Experience with remote testing using tools such as Sauce Labs, Browser Stack, etc
• Solid understanding of software testing principles and methodologies
• Experience with AI and machine learning (nice to have)
• Collaborative and adaptable mindset
• Openness and authenticity combined with excellent communication skills
• Excitement and enthusiasm for open source and for better internet security
• Excellent problem-solving skills – you might not know all the answers, but you know how to find and communicate the solution

​

WHAT TO EXPECT IN THE INTERVIEW PROCESS

​

Selected candidates will be invited to schedule an introduction call and potentially progress through the following stages:

​

• Interview with hiring manager
• Interview/s with team members
• Reference calls
• Interview with department leader

​

A FEW REASONS TO WORK WITH US

​

• Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations.
• Become an expert. You’ll get immersed in the prominent technology markets of security and open source software.
• We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world and take part in productive and fun meetups.
• Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development.

​

We recognize and understand that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you don’t meet 100% of the qualifications for the position, you should still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process.

​

A note to outside sourcers: We do not accept solicitations from recruiters, recruiting agencies, headhunters, or outsourcing organizations. Please remove us from all such contact lists.

​

Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts. 

​

As Sr. Product Manager, End User (Password Manager) at Bitwarden, you will lead the strategy on simplifying our end user experience for Bitwarden Password Manager to get users to build new security habits on creating and using strong, unique passwords. You obsess over the default, out-of-box experience and how to build an intuitive product to guide folks in as few steps as possible. You will use qualitative user and customer feedback in addition to adoption metrics to inform new roadmap initiatives. You also will think deeply about the end user experience in the context of our business customers who invest deeply in training to get their employees to adopt security habits. 

​

This is an all-remote team and we’re looking for someone located in the U.S. with no preference for time zone. We do not offer visa sponsorship at this time. 

​

RESPONSIBILITIES

​

• Be the product and technology expert in how competitors solve end user adoption as well as benchmarking against reference products in other industries
• Engage directly with customers and prospects to discover and understand problems in the market
• Define and prioritize the roadmap for your product area
• Write clear, easy-to-understand product strategy documents, outlining problem and solution space for your initiatives to create shared understanding
• Define key metrics and business outcomes
• Obsess over product quality, inclusive of details in design, micro-copy, QA issues, and written GTM assets
• Collaborate with cross-functional teams including engineering, design, customer success and go-to-market teams to ensure successful product and feature launches
• Review and regularly communicate business performance post-launch
• Engage with the Bitwarden community across different channels to provide updates to our end users on upcoming releases, community PRs, and bugs

​

WHAT YOU BRING TO BITWARDEN

​

• 4+ years experience in product management
• Experience in B2C/D2C products or PLG-companies a strong plus
• Ability to empathize with the needs of customers as well as high emotional intelligence to build positive working relationships with internal teams in a distributed working environment
• Ability to have technical discussions across engineering teams
• Extremely organized and able to make highly informed prioritization & trade off decisions with engineering
• Excellent written and verbal communication skills
• A growth mindset and a desire to learn from others
• Excitement and enthusiasm for open source and for better internet security

​

WHAT TO EXPECT IN THE INTERVIEW PROCESS

​

• Interview with Director of Product
• Interview with Sr. PM
• Interview with Director of Product Design
• Interview with Product Designer
• Interview with CCO
• Reference calls
• Interview with the CEO

​

Successful candidates will be asked to authorize and complete a background check. 

​

A FEW REASONS TO WORK WITH US

​

• Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations.
• Become an expert. You’ll get immersed in the prominent technology markets of security and open source software.
• We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world and take part in productive and fun meetups.
• Learn and grow. Take on new challenges with the support of your team.

​

We recognize and understand that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you don’t meet 100% of the qualifications for the position, you should still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process.

​

A note to outside sourcers: We do not accept solicitations from recruiters, recruiting agencies, headhunters, or outsourcing organizations. Please remove us from all such contact lists.

​

Hello! While we may not have the exact role you're looking for right now, we're always looking for passionate, curious, and empathetic people to join our team. Please apply below and tell us what excites you about working at Customer.io.

​

About Customer.io

​

Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,100 internet businesses use Customer.io to manage, send, and track performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

​

Our core values

​

When you join Customer.io, you are becoming a part of a global, remote-first team of 200+ individuals who live by our core values:

​

• Empathy - Treat people with courtesy and kindness while trying to understand where they’re coming from.
• Transparency - Build trust and commitment through openness, dialogue, and accountability, within our team and with our customers.
• Responsibility - When people act and think like owners, everyone feels empowered to make our company the best it can be.
• Awkwardness - Celebrate the things that make you unique and do the same for your co-workers.

​

Benefits at Customer.io

​

• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks paid parental leave (including adoption and foster care)
• 100% paid insurance premiums for you and your dependents
• 401k retirement matching - up to 5% dollar for dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
• $250/monthly Remote Work Stipend a to be used for home internet, cell phone and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in-person with your peers throughout the year

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Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

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If you're excited to work alongside a talented group of individuals spanning 14 countries, and for a people-first company that empowers you to succeed, please apply below. Include a cover letter and tell us more about the work you love to do, and why you're excited to join Customer.io. We look forward to hearing from you!

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