Find Your Dream Job at a Company that Shares Your Values

At Hudson River Trading (HRT), we program computers to intelligently trade on the stock market, and make the world’s markets more financially efficient using smart algorithms. Algo Engineers (AEs) are programmers who develop the software that powers our trading and research. They are the type of engineers that thrive on constant interaction and discussion, and they don’t mind juggling a few projects at once – from long-term new system roll-outs to fire-fighting live issues. 

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We’re looking for an Algo Engineer to join our high frequency trading team here in New York. In this role, you will join a team that's embedded in our HFT business and will be tasked with building and maintaining critical trading infrastructure and research tooling to optimize our high frequency effort across major global exchanges. 

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Our environment is particularly well-suited to driven, self-motivated programmers. We apply a bottom-up approach that encourages everyone on the team to generate ideas and dictate the direction of projects together. We pride ourselves on writing clean code and building thoughtfully-designed systems.

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Responsibilities

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• Partner with researchers and traders to build and expand our high frequency trading platform and research environment
• Lead the implementation and optimization of our research tools
• Participate in projects to accelerate our trading strategy implementation and deployment, improve our backtesting infrastructure, and automate and improve our trade management
• Manage codebase quality and build out and maintain critical data pipelines

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Qualifications

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• Bachelor's degree in Computer Science, Engineering, or a related field
• Advanced C++ experience is required (daily use preferred)
• Experience collaborating closely with quantitative researchers & traders required
• Experience working on a HFT system required
• Phenomenal design, debugging, and problem solving skills
• Knowledge of UNIX operating systems (we use Linux), system/processor performance, and network communication preferred
• Familiarity with Python preferred

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Annual base salary range of $175,000 to $250,000. Pay (base and bonus) may vary depending on job-related skills and experience. A sign-on and discretionary performance bonus may be provided as part of the total compensation package, in addition to company-paid medical and/or other benefits.

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Hudson River Trading (HRT) is looking for an IT Operations Engineer to join the IT team. In this role, you will be responsible for the technical support of HRTers globally. You will partner with IT management to deliver on projects, meet SLAs, and improve internal processes.

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This individual will be comfortable working in a fast-paced environment, and have terrific communication and collaboration skills. They’ll bring a positive attitude with a customer service mindset to provide excellent support to our internal customers. This role is expected to be onsite at least 80% of the time.

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Responsibilities

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• Provide technical support to colleagues, on-site and remote, as it relates to end user hardware, software, and everything in between
• Escalate issues to the appropriate sub-teams as needed in a timely and efficient manner through various approved tools
• Assist with the administration of our tech stack with platforms such as Okta, Google Workspace, Jira, O365, Slack, Zoom, and much more
• Work with our Technical Procurement team to ensure assets are being tracked and maintained properly
• Share ownership of the user account and hardware onboarding process for your region
• Create and update documentation as needed to provide internal and external resources for teammates and colleagues
• Participate in an on-call IT support rotation

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Qualifications

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• 5+ years experience of IT support in high-growth tech-centric companies
• Strong macOS, Linux, and Windows experience
• Experience with a variety of SaaS tools such as Okta, Google Workspace, Jira, Slack, and Zoom
• Experience using code revision control, including Git and others, with an understanding of supporting developers using CI/CD tooling
• A positive attitude and motivated by customer success
• A problem solver who thinks critically and independently about issues and can detect trends and patterns with ease

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Annual base salary range of $125,000 to $145,000. Pay (base and bonus) may vary depending on job-related skills and experience. A sign-on and discretionary performance bonus may be provided as part of the total compensation package, in addition to company-paid medical and/or other benefits.

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Hudson River Trading is hiring a Technical Product Manager to join our small but growing Technical Product Management team! You will impact how teams within HRT strategically collaborate to drive the company forward and help create the future of trading. Responsibilities will involve debugging and programming for our highly technical user base, so a CS degree or significant programming experience is required to succeed in this role.

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Our Algorithmic Development (Algo) team builds the predictive models and strategies that drive our trading. Our highly-skilled engineers write the libraries and tools that the Algo team uses to generate and back-test strategies  in our distributed compute cluster. As our Product Manager, you will be responsible for the success and improvement of the tools that support development, research, and trading at HRT (the "products"), help set long-term vision and strategy for selective products, and collaborate with the Software Development team to meet the needs of both Algo and Engineering teams (the "users").

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Responsibilities

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• You will dig deeply into the Algo team’s user experience and workflows to determine which new tools or improvements to existing tools will be the most impactful to HRT.
• You will collect information on the Algo team’s requirements through surveys, conversations, feedback sessions, and automated reporting. You will become adept at anticipating the needs of HRT’s Algo Developers.
• You will work closely with Software Engineers across Algo, Trading Technology, and Research & Development to set technical strategy and prioritize development work.
• You will take the lead on our 2-year strategic plans for critical tooling and Algo-facing resources.

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Profile

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• You have 3-5 years of product management experience working in a highly technical environment.
• You have a strong foundation in software development that supports your product management experience.
• You have demonstrated success in your current role and/or demonstrated advancement in career trajectory.
• You are a “people person.” Now, this doesn’t have to mean that you love to chit-chat with strangers in grocery stores or elevators (although if that is the case, you’ll have lots of fun in our cafeteria lunch line). For us, it means that you are empathetic, an active listener, and value building collaborative and sustainable relationships.
• You have a curious disposition and want to know things. You constantly itch to discover the “why.”
• You thrive working in fast-paced environments with rapidly shifting priorities.

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Qualifications

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• Bachelor’s degree in computer science, engineering, or another technical field
• Solid understanding of data structures and algorithms
• Basic knowledge and understanding of trading concepts is a plus
• Substantial Python experience
• You know your way around a Linux command line
• Strong verbal and communication skills
• Strong technical design and documentation skills
• Fantastic time management and task prioritization skills
• Critical thinking skills; able to take feedback and transform it into strategic action

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Annual base salary range of $150,000 to $200,000. Pay (base and bonus) may vary depending on job-related skills and experience. A sign-on and discretionary performance bonus may be provided as part of the total compensation package, in addition to company-paid medical and/or other benefits.

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Hudson River Trading (HRT) is seeking a highly skilled Software Engineer to lead projects focused on enhancing our high-performance computing (HPC) storage infrastructure. This role presents an exciting opportunity to work on critical projects that impact all trading teams and significantly improve data storage workflows for performance and reliability. 

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You will work collaboratively with cross-functional teams and over time, as our efforts scale,  you’ll have an opportunity to influence the overall direction of the team which may require growth and leadership. Your primary focus will be on enhancing data replication, optimizing research workflows, and developing APIs to manage concurrency, all while ensuring the seamless operation of our large distributed-compute cluster.

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Responsibilities

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• Utilize C++ (and other languages such as Python) to design, develop, test, and deploy software solutions for HPC storage
• Ensure code quality, maintainability, and scalability in a distributed computing environment
• Develop and implement tooling to simplify, automate, and improve the performance and reliability of replication across data centers, making it more user-friendly and efficient
• Collaborate with researchers to optimize workflows for enhanced performance and ease of use, particularly for filers
• Collaborate effectively with cross-functional teams, providing clear and concise communication of project progress and technical concepts
• Mentor junior team members and foster knowledge sharing within the organization
• Analyze system and processor performance, and optimize network communication within a high-performance computing environment

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Qualifications:

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• Bachelor's or Master's degree in Computer Science, Computer Engineering, or a related field
• Expert-level skills in C++ programming are required, with Python experience being a plus
• Familiarity with storage solutions, protocols, and technologies such as ZFS, NFS, object stores, S3, Google Cloud Storage, Lustre, and databases
• Strong software design, testing, deployment, and monitoring skills in a large distributed compute cluster
• Excellent communication and collaboration skills to work effectively with cross-functional teams

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Profile:

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• You’re a top performing developer in your current organization, as measured by productivity, technical capability, and helpfulness to other devs
• In your spare time you: code, tinker, read, explore, break things, and have an insatiable curiosity for all things computer related... you'll find like-minded people here
• You are capable of working independently as well as part of a team
• You can analyze and fix problems quickly
• You can look at code, figure out how it works, and how to make it better
• You can describe software designs at a high level (the abstract interface), low level (step-by-step algorithm), or anywhere in between

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Annual base salary range of $175,000 to $250,000. Pay (base and bonus) may vary depending on job-related skills and experience. A sign-on and discretionary performance bonus may be provided as part of the total compensation package, in addition to company-paid medical and/or other benefits.

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Hudson River Trading is hiring a Market Structure Optimization Engineer for our brand new Market Structure Analytics team. In joining this team, you will be responsible for employing data-driven methodologies to minimize friction in our real-time interaction with financial markets. This role is crucial to helping HRT optimize the way we connect with unique trading venues.

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As a Market Structure Optimization Engineer you’ll have an incredible opportunity to make an immediate and direct impact through measurable improvements to the performance of HRT’s trading. 

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Responsibilities

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• Analyze time series network and exchange protocol captures
• Become familiar with the details of specific markets, attend presentations and liaise with exchange counterparts
• Research exchange features, capabilities, and architecture
• Automate collection and visualization of metrics that quantify efficacy of exchange communication
• Formulate and conduct controlled experiments that measure impact of calculated changes to HRT’s trading infrastructure
• Communicate ideas, requirements, and results across disparate teams
• Improve fill rate of our hardware-based trading strategy
• Reduce incidence of cancel-reject responses
• Investigate and report details of various latency-sensitive exchanges

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Profile

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• You possess a degree in Data Analytics or a related field
• You can collect and interpret network and/or financial market data
• You have professional experience in latency reduction, preferably in finance
• You have a basic understanding of proprietary trading and exchange technologies

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 Skills

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• Proficiency in data analytics including statistics, data visualization, and working with large data sets
• Basic understanding of TCP and UDP network protocols
• Extensive experience with Python and relevant data libraries (Pandas, Numpy/Scipy)
• Some familiarity with the details of modern computer systems and networks
• Experience with real time exchange market data and order entry a plus

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Annual base salary range of $150,000 to $200,000. Pay (base and bonus) may vary depending on job-related skills and experience. A sign-on and discretionary performance bonus may be provided as part of the total compensation package, in addition to company-paid medical and/or other benefits.

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Please only apply to one job posting. We recommend you apply for the position/office you are most interested in. Upon review of your application, if your skill sets are better suited for another position, we will reach out and let you know. If you are interested in multiple offices, you will have the opportunity to indicate that below in the application questions.

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This role is directed at graduates seeking a 2024 start date. For 2025 start dates please take a look at our internships.

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Working as a Software Engineer at Hudson River Trading (HRT) means the code you write is our business. At HRT, our engineers create and maintain critical technology and infrastructure that is integral to the success of our trading. Their work spans our incredible live trading system and a powerful research environment. Software Engineers bring deep knowledge of C++, OS internals, CPU architecture, and networking hardware and protocols.  

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In this role, you will work closely with other engineers across the firm who design trading algorithms and monitor trading in an extremely fast-paced, real-time environment! We are looking for smart programmers who love to code, like being challenged, and can thrive in an open and collaborative company culture.

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Qualifications

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• You are a full-time undergraduate student studying Computer Science or a related field who is eligible for full-time roles in 2024
• Excellent design, debugging and problem solving skills
• Working experience with C/C++ is required, as are good CS fundamentals
• Knowledge of UNIX operating systems (we use Linux), system/processor performance, and network communication
• Interest in low-level architecture, logic design, and/or verification is a plus

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Profile

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• In your spare time you: code, tinker, read, explore, break things, and have an insatiable curiosity for all things computer-related — you'll find like-minded people here
• You are capable of working both independently, as well as part of a team and can analyze and fix problems quickly
• You can look at code, figure out how it works, and identify how to make it better
• You can describe software designs at a high level (the abstract interface), low level (step-by-step algorithm), and anywhere in between
• You really like to work with people who push you to be better at what you do

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Annual base salary range of $175,000 to $250,000. Pay (base and bonus) may vary depending on job-related skills and experience. A sign-on and discretionary performance bonus will be provided as part of the total compensation package, in addition to company-paid medical and/or other benefits.

​

Please only apply to one job posting. We recommend you apply for the position/office you are most interested in. Upon review of your application, if your skill sets are better suited for another position, we will reach out and let you know. If you are interested in multiple offices, you will have the opportunity to indicate that below in the application questions.

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HRT is seeking highly motivated full-time students for our software engineering summer internship program. We are looking for smart programmers who love to code, love to learn, and who can thrive in an entrepreneurial environment. At HRT, our engineers create and maintain critical technology and infrastructure that is integral to the success of our trading. 

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What to Expect

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• A hands-on introduction to all technical facets of software engineering in the algorithmic trading industry
• Independent programming projects in C, C++, or Python, depending on the needs of the project
• As you go through structured and hands-on trainings, you’ll transition right into projects within the first week
• You'll have an opportunity to learn all about HRT's research and trading infrastructure, even in areas you may not be working in directly
• In addition to technical project work and mentorship, you’ll also gain a deeper understanding of global financial markets

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Requirements

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• You are a full-time undergraduate student studying Computer Science or a related field who is eligible for full-time roles in 2025
• Programming experience in C, C++, or Python is required
• A passion for technology and writing code that is elegant, readable, and efficient
• Exceptional problem solving skills
• Strong communication skills
• Knowledge of trading and/or financial markets is not required for this position

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Weekly base salary of $4,800 in addition to company-paid housing, meals, and other perks.

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Please only apply to one job posting. We recommend you apply for the position/office you are most interested in. Upon review of your application, if your skill sets are better suited for another position, we will reach out and let you know. If you are interested in multiple offices, you will have the opportunity to indicate that below in the application questions.

​

This role is directed at graduates seeking a 2024 start date. For 2025 start dates please take a look at our internships.

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Algorithm Developers are responsible for building and maintaining the models that drive our trading. A typical day involves applying rigorous statistical analysis to vast quantities of market and financial data to produce provably predictive trading models. You will run models live on our high-performance trading infrastructure and analyze their daily performance to maintain ongoing profitability. Working in close collaboration with fellow Algorithm Developers and Software Engineers, you will research, develop, and test novel order execution and model training methods to increase trading efficiency.

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 Qualifications

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• You are a full-time undergraduate, masters, or PhD student in a quantitative discipline (math, physics, computer science, statistics, or a related program) who is eligible for full-time roles in 2024
• Experience programming in Python and/or C++
• Experience with statistical analysis, numerical programming, or machine learning in Python, Pandas/Numpy, R, and/or MATLAB
• A passion for applying quantitative models and technology toward solving real-world problems
• Brilliant analytical and problem-solving skills
• Ability to work creatively and independently on long-term technical problems

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Profile

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• You are capable of working independently as well as part of a team
• You can analyze and fix problems efficiently
• You learn quickly and apply new skills effectively

​

Annual base salary range of $175,000 to $250,000. Pay (base and bonus) may vary depending on job-related skills and experience. A sign-on and discretionary performance bonus will be provided as part of the total compensation package, in addition to company-paid medical and/or other benefits.

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The Credit team at Hudson River Trading (HRT) is looking for a Portfolio Manager to join our Credit desk. Algo Credit is a relatively new vertical that partners closely with other Algo teams at HRT. We deploy market-neutral strategies designed to deliver returns in all market environments. Our credit portfolios consist of liquid positions across corporate capital structures and their derivatives (corporate bonds, credit default swaps, ETFs, and equities). Our search for idiosyncratic returns extends across the globe with investments in several industries, and our quantitatively-driven investment strategies span the spectrum of credit investing, from traditional fundamental analysis to purely systematic. 

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This role is an opportunity to make an impact on a new initiative within a meritocratic environment. You will join a team that is motivated by genuine collaboration; it is a fundamental part of how we define success. You will contribute to our growing Credit presence at HRT, joining a team with diverse backgrounds across the industry.  

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Responsibilities

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• Manage semi-systematic or quantamental, market-neutral portfolios of sub-Investment Grade credit positions
• Collaborate with researchers and developers to improve our investment process, utilizing your understanding of market technicals and credit fundamentals

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Qualifications

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• Bachelor's degree
• 5+ years experience of risk taking responsibility, buy-side strongly preferred
• You possess an in-depth understanding of over-the-counter trading in high yield credit markets
• Strong fundamental analysis skill sets; ability to understand, analyze and digest fundamental credit research
• In-depth understanding of the impact and influence of factors in portfolio construction
• Extensive experience with Bloomberg terminal, Microsoft Excel
• Basic proficiency in Python preferred
• You understand that independence is important but teamwork is critical
• High attention to detail and accuracy

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Annual base salary range of $200,000 to $300,000. Pay (base and bonus) may vary depending on job-related skills and experience. A sign-on and discretionary performance bonus may be provided as part of the total compensation package, in addition to company-paid medical and/or other benefits.

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Hudson River Trading is looking for an experienced lawyer with a strong background in employment law to join our Legal team. This role is based in our New York City office. 

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This role requires extremely close teamwork and collaboration within the Legal team and with People Operations. As a strategic partner, you will provide multi-state and cross-border employment advice, ensuring compliance with applicable laws and regulations throughout all jurisdictions in which HRT has offices. 

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The ideal candidate has a hands-on approach, strong attention to detail, and the ability to make risk-weighted assessments and recommendations to stakeholders. 

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Responsibilities

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• Identify and assess legal risks and opportunities within the labor and employment area and advise accordingly
• Partner with HR on employment-related legal matters, including but not limited to offers and separations, data privacy, employee handbooks, etc.
• Strategize and manage post-employment negotiations and dispute resolutions
• Supervise outside counsel on employment-related matters

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Qualifications

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• Juris Doctorate from an accredited law school required
• 10+ years of experience practicing employment law
• In-house experience is a must
• In-depth knowledge of US employment law
• Familiarity with employment laws in Singapore, the United Kingdom, Ireland, China and/or India strongly preferred
• Experience in the financial services industry preferred but not required

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Annual base salary range of $200,000 to $300,000. Pay (base and bonus) may vary depending on job-related skills and experience. A sign-on and discretionary performance bonus may be provided as part of the total compensation package, in addition to company-paid medical and/or other benefits.

​

👋 Well, hello! My name is Maria Diaz — I’m a Recruiter here at Customer.io. Thank you for taking the time to consider this opportunity. The Sales Team and I are proactively seeking qualified candidates for future Account Executive (AE) positions on our team.

​

While we may not be actively hiring for this role at the moment, we are eager to connect with talented individuals who are interested in getting the ball rolling. This evergreen posting serves as an opportunity for you to express your interest in joining our Sales team.

​

About the job

​

This is a unique opportunity to join a thriving, fast-paced team to take your sales career to the next level and help lead our expansion into the EMEA market. If you’ve worked deals in the MarTech or SaaS space and are looking for a role with upward mobility potential, this role could be the perfect fit for you.

​

Our AEs run the full sales cycle (prospect, demo, close). In addition to sourcing your own opportunities, you'll be fielding qualified inbound demand, as well as qualified outbound demand sourced through our SDR team.

​

We have a fantastic supportive Customer Success team that you'll be handing customers off to and a wonderful Technical Support team that helps support our customers with their intricate technical questions and problems, so you're joining a company and team that is well-equipped to support our customers.

​

Some things you'll do...

​

• Prospect into our ICP (ideal customer profile) within the EMEA region to create your own pipeline of prospective customers. This not only includes cold and warm outreach through phone calls, emails, and LinkedIn touches.
• Take over qualified leads from our outbound and inbound sales teams; run discovery calls (qualifying through MEDDPICC) and full sale cycle to close customers.
• Work with our SDR team to give great feedback on lead quality and sales strategy, so we're constantly sourcing better leads that Customer.io can help and turn into happy customers
• Schedule and perform online demos with qualified prospects.
• Uncover key business needs and problems, match Customer.io's solutions and features
• Own your key numbers! Report present and past sales, trends and costs, estimated and realized revenue, and administrative commitments for management
• Explain and demonstrate the features and merits of our products and services

​

About you...

​

• You have a minimum of 2 years’ experience as a top performer in a B2B Saas based Account Executive role, ideally within the Marketing Technology landscape
• Proven track record of quota and goal achievement
• Familiarity with MEDDPICC or a similar sales framework
• Excellent written and verbal communication skills are a must, as well as a professional and engaging phone presence
• Ability to identify customer business needs in order to recommend relevant solutions
• Ability to prioritize responsibilities in a fast-paced and dynamic environment
• You're a creative problem solver who can understand the customer's problem and find the best solution regardless of what the customer is asking for
• You have a Growth Mindset, and always put your customers first!

​

About Customer.io

​

Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,600 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

​

We are offering a starting salary of $90,000 USD Base + $90,000 Variable = $180,000 USD OTE (or equivalent in local currency) depending on experience and subject to market rate adjustment.

​

Benefits at Customer.io include:

​

• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks of paid parental leave
• 100% paid insurance premiums for you and your dependents, for medical, dental, vision,
• Retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)$250/monthly stipend added to your monthly pay for Remote Work - to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work! People often use this on a standing desk, ergonomic chair, monitor, mouse, headphones, and any other equipment you'll need. Please submit your reimbursement requests within 3 months of your start date.
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

​

All final candidates will be asked to complete an employment and education verification authorization form (which allows us to verify your job history and education listed on your resume) as part of our pre-employment process.

​

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact!

​

​

👋 Well, hello! My name is Maria Diaz — I’m a Recruiter here at Customer.io. Thank you for taking the time to consider this opportunity. The Sales Team and I are proactively seeking qualified candidates for future Account Executive (AE) positions on our team.

​

While we may not be actively hiring for this role at the moment, we are eager to connect with talented individuals who are interested in getting the ball rolling. This evergreen posting serves as an opportunity for you to express your interest in joining our Sales team.

​

About the job

​

This is a unique opportunity to join a thriving, fast-paced team to take your sales career to the next level and help lead our expansion into the EMEA market. If you’ve worked deals in the MarTech or SaaS space and are looking for a role with upward mobility potential, this role could be the perfect fit for you.

​

Our AEs run the full sales cycle (prospect, demo, close). In addition to sourcing your own opportunities, you'll be fielding qualified inbound demand, as well as qualified outbound demand sourced through our SDR team.

​

We have a fantastic supportive Customer Success team that you'll be handing customers off to and a wonderful Technical Support team that helps support our customers with their intricate technical questions and problems, so you're joining a company and team that is well-equipped to support our customers.

​

Some things you'll do...

​

• Prospect into our ICP (ideal customer profile) within the EMEA region to create your own pipeline of prospective customers. This not only includes cold and warm outreach through phone calls, emails, and LinkedIn touches.
• Take over qualified leads from our outbound and inbound sales teams; run discovery calls (qualifying through MEDDPICC) and full sale cycle to close customers.
• Work with our SDR team to give great feedback on lead quality and sales strategy, so we're constantly sourcing better leads that Customer.io can help and turn into happy customers
• Schedule and perform online demos with qualified prospects.
• Uncover key business needs and problems, match Customer.io's solutions and features
• Own your key numbers! Report present and past sales, trends and costs, estimated and realized revenue, and administrative commitments for management
• Explain and demonstrate the features and merits of our products and services

​

About you...

​

• You have a minimum of 2 years’ experience as a top performer in a B2B Saas based Account Executive role, ideally within the Marketing Technology landscape
• Proven track record of quota and goal achievement
• Familiarity with MEDDPICC or a similar sales framework
• Excellent written and verbal communication skills are a must, as well as a professional and engaging phone presence
• Ability to identify customer business needs in order to recommend relevant solutions
• Ability to prioritize responsibilities in a fast-paced and dynamic environment
• You're a creative problem solver who can understand the customer's problem and find the best solution regardless of what the customer is asking for
• You have a Growth Mindset, and always put your customers first!

​

About Customer.io

​

Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,600 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

​

We are offering a starting salary of $90,000 USD Base + $90,000 Variable = $180,000 USD OTE (or equivalent in local currency) depending on experience and subject to market rate adjustment.

​

Benefits at Customer.io include:

​

• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks of paid parental leave
• 100% paid insurance premiums for you and your dependents, for medical, dental, vision,
• Retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)$250/monthly stipend added to your monthly pay for Remote Work - to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work! People often use this on a standing desk, ergonomic chair, monitor, mouse, headphones, and any other equipment you'll need. Please submit your reimbursement requests within 3 months of your start date.
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

​

All final candidates will be asked to complete an employment and education verification authorization form (which allows us to verify your job history and education listed on your resume) as part of our pre-employment process.

​

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact!

​

​

👋 Well, hello! My name is Maria Diaz — I’m a Recruiter here at Customer.io. Thank you for taking the time to consider this opportunity. The Sales Team and I are proactively seeking qualified candidates for future Account Executive (AE) positions on our team.

​

While we may not be actively hiring for this role at the moment, we are eager to connect with talented individuals who are interested in getting the ball rolling. This evergreen posting serves as an opportunity for you to express your interest in joining our Sales team.

​

About the job

​

This is a unique opportunity to join a thriving, fast-paced team to take your sales career to the next level and help lead our expansion into the EMEA market. If you’ve worked deals in the MarTech or SaaS space and are looking for a role with upward mobility potential, this role could be the perfect fit for you.

​

Our AEs run the full sales cycle (prospect, demo, close). In addition to sourcing your own opportunities, you'll be fielding qualified inbound demand, as well as qualified outbound demand sourced through our SDR team.

​

We have a fantastic supportive Customer Success team that you'll be handing customers off to and a wonderful Technical Support team that helps support our customers with their intricate technical questions and problems, so you're joining a company and team that is well-equipped to support our customers.

​

Some things you'll do...

​

• Prospect into our ICP (ideal customer profile) within the EMEA region to create your own pipeline of prospective customers. This not only includes cold and warm outreach through phone calls, emails, and LinkedIn touches.
• Take over qualified leads from our outbound and inbound sales teams; run discovery calls (qualifying through MEDDPICC) and full sale cycle to close customers.
• Work with our SDR team to give great feedback on lead quality and sales strategy, so we're constantly sourcing better leads that Customer.io can help and turn into happy customers
• Schedule and perform online demos with qualified prospects.
• Uncover key business needs and problems, match Customer.io's solutions and features
• Own your key numbers! Report present and past sales, trends and costs, estimated and realized revenue, and administrative commitments for management
• Explain and demonstrate the features and merits of our products and services

​

About you...

​

• You have a minimum of 2 years’ experience as a top performer in a B2B Saas based Account Executive role, ideally within the Marketing Technology landscape
• Proven track record of quota and goal achievement
• Familiarity with MEDDPICC or a similar sales framework
• Excellent written and verbal communication skills are a must, as well as a professional and engaging phone presence
• Ability to identify customer business needs in order to recommend relevant solutions
• Ability to prioritize responsibilities in a fast-paced and dynamic environment
• You're a creative problem solver who can understand the customer's problem and find the best solution regardless of what the customer is asking for
• You have a Growth Mindset, and always put your customers first!

​

About Customer.io

​

Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,600 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

​

We are offering a starting salary of $90,000 USD Base + $90,000 Variable = $180,000 USD OTE (or equivalent in local currency) depending on experience and subject to market rate adjustment.

​

Benefits at Customer.io include:

​

• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks of paid parental leave
• 100% paid insurance premiums for you and your dependents, for medical, dental, vision,
• Retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)$250/monthly stipend added to your monthly pay for Remote Work - to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work! People often use this on a standing desk, ergonomic chair, monitor, mouse, headphones, and any other equipment you'll need. Please submit your reimbursement requests within 3 months of your start date.
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

​

All final candidates will be asked to complete an employment and education verification authorization form (which allows us to verify your job history and education listed on your resume) as part of our pre-employment process.

​

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact!

​

​

👋 Well, hello! My name is Maria Diaz — I’m a Recruiter here at Customer.io. Thank you for taking the time to consider this opportunity. The Sales Team and I are proactively seeking qualified candidates for future Account Executive (AE) positions on our team.

​

While we may not be actively hiring for this role at the moment, we are eager to connect with talented individuals who are interested in getting the ball rolling. This evergreen posting serves as an opportunity for you to express your interest in joining our Sales team.

​

About the job

​

This is a unique opportunity to join a thriving, fast-paced team to take your sales career to the next level and help lead our expansion into the EMEA market. If you’ve worked deals in the MarTech or SaaS space and are looking for a role with upward mobility potential, this role could be the perfect fit for you.

​

Our AEs run the full sales cycle (prospect, demo, close). In addition to sourcing your own opportunities, you'll be fielding qualified inbound demand, as well as qualified outbound demand sourced through our SDR team.

​

We have a fantastic supportive Customer Success team that you'll be handing customers off to and a wonderful Technical Support team that helps support our customers with their intricate technical questions and problems, so you're joining a company and team that is well-equipped to support our customers.

​

Some things you'll do...

​

• Prospect into our ICP (ideal customer profile) within the EMEA region to create your own pipeline of prospective customers. This not only includes cold and warm outreach through phone calls, emails, and LinkedIn touches.
• Take over qualified leads from our outbound and inbound sales teams; run discovery calls (qualifying through MEDDPICC) and full sale cycle to close customers.
• Work with our SDR team to give great feedback on lead quality and sales strategy, so we're constantly sourcing better leads that Customer.io can help and turn into happy customers
• Schedule and perform online demos with qualified prospects.
• Uncover key business needs and problems, match Customer.io's solutions and features
• Own your key numbers! Report present and past sales, trends and costs, estimated and realized revenue, and administrative commitments for management
• Explain and demonstrate the features and merits of our products and services

​

About you...

​

• You have a minimum of 2 years’ experience as a top performer in a B2B Saas based Account Executive role, ideally within the Marketing Technology landscape
• Proven track record of quota and goal achievement
• Familiarity with MEDDPICC or a similar sales framework
• Excellent written and verbal communication skills are a must, as well as a professional and engaging phone presence
• Ability to identify customer business needs in order to recommend relevant solutions
• Ability to prioritize responsibilities in a fast-paced and dynamic environment
• You're a creative problem solver who can understand the customer's problem and find the best solution regardless of what the customer is asking for
• You have a Growth Mindset, and always put your customers first!

​

About Customer.io

​

Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,600 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

​

We are offering a starting salary of $90,000 USD Base + $90,000 Variable = $180,000 USD OTE (or equivalent in local currency) depending on experience and subject to market rate adjustment.

​

Benefits at Customer.io include:

​

• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks of paid parental leave
• 100% paid insurance premiums for you and your dependents, for medical, dental, vision,
• Retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)$250/monthly stipend added to your monthly pay for Remote Work - to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work! People often use this on a standing desk, ergonomic chair, monitor, mouse, headphones, and any other equipment you'll need. Please submit your reimbursement requests within 3 months of your start date.
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

​

All final candidates will be asked to complete an employment and education verification authorization form (which allows us to verify your job history and education listed on your resume) as part of our pre-employment process.

​

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact!

​

​