Find Your Dream Job at a Company that Shares Your Values

Hi, I’m Terry, Director of Engineering Platform Experience at Customer.io. I’m looking for an Enablement Engineer to join our growing Engineering team.

​

Customer.io is looking for a collaborative senior engineer who loves to reduce complexity, improve development velocity, and decrease time to market by providing self-service solutions, engineering standards, and best practices. Our small, remote-first team is fun-loving, passionate, and highly effective. We offer many opportunities to grow and refine your skills while having a significant impact. Other members of our team have backgrounds in various industries, from AdTech to Gaming. We believe that embracing our unique perspectives and expertise is key to our success as a collaborative team.

​

We value diversity, and, as a distributed company, are committed to giving you the flexibility and freedom to work from anywhere in the world, on a schedule that fits your family and your life.

​

What you'll do:

​

• Develop novel solutions to reduce engineering drag
• Jointly develop and execute a roadmap for solving identified developer productivity challenges
• Work closely with engineering leaders and managers within our company focused on improving quality and reliability
• Build internal processes and tools that optimize the developer experience at Customer.io
• Take an active role in a friendly, supportive team that encourages you and the entire company to grow as individuals, professionals, and teams
• Mentor your coworkers through code review, pair programming, team collaboration, and training to help improve our collective knowledge and best practices together

​

What we're looking for:

​

• A collaborative mindset backed by excellent communication skills and a desire to help us make great decisions in an empathetic and respectful way
• Experience working with engineers and applying a deep understanding of their needs to produce timely solutions to their real-world problems
• Comfort working in UNIX environments and applying modern collaborative development practices.
• Proficiency in Go
• Proficiency in using front-end technologies like JavaScript and CSS to build complex web applications. Ember.js experience is nice to have.
• Ability to deliver high-quality solutions quickly and without mentorship
• Experience working within a distributed company is preferred

​

About Customer.io

​

Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,100 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

​

This is a fully remote role. We are offering a starting salary of $145,000 - $160,000 USD USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.

​

Benefits at Customer.io include:

​

• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks paid parental leave (including adoption and foster care)
• 100% paid insurance premiums for you and your dependents
• 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
• $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

​

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

​

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

​

Join us!

------------

​

Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

​

How to apply

​

Apply at the link below and tell us why you're interested in the position! We will respond to all applicants with a status update about your application.

​

Here's what you can expect from our hiring process (order is subject to change):

​

1. 30-minute video call with a Recruiter
2. 60-minute video call with the Hiring Manager
3. Take Home Assignment
4. 90-minute Technical Interview & Assignment Review Call
5. Final Interview with the Hiring Manager

Hi, I'm Ahmed, Engineering Manager at Customer.io. I'm seeking a Senior Android Engineer to join our growing Engineering team.

​

We're seeking a seasoned software engineer with extensive native Android expertise. You will play a pivotal role in guiding our team, mentoring junior engineers, and uphold our high performance and quality standards as well as solid engineering practices. The ideal candidate will have a strong track record of delivering high-quality Android SDKs, demonstrated leadership skills, and a willingness to learn and support other platforms such as iOS, Flutter, and ReactNative.

​

Some things you'll do

​

• Develop and lead the development of our mobile SDKs.
• Mentor junior team members and foster a collaborative environment.
• Engage in architectural design discussions and problem-solving.
• Contribute to continuous improvement and innovation.
• Maintain and improve code quality through writing unit, integration, and E2E tests.
• Collaborate with cross-functional teams and partners to define, design, and ship new features.

​

Qualifications

​

• 5+ years of experience in native Android development.
• Proficiency in Kotlin, Java, and Android SDK.
• Strong understanding of Android architecture, design patterns, and best practices.
• Experience with Android dependency management tools like Gradle and Maven.
• Experience in leading projects, and mentoring junior engineers.
• Excellent problem-solving skills and a product-minded approach.
• Able to work core hours of 2PM and 5PM GMT to interact with the team.

​

Good to have:

​

• Experience with other mobile technologies (iOS, React Native, Flutter).
• Familiarity with Behavior Driven Development.
• Contributions to open-source projects.
• Backend or full-stack development experience.

​

Why Join Us?

​

• Competitive compensation and perks.
• Be part of a diverse and inclusive team that values each member's unique contributions.
• Enjoy a culture that promotes work-life balance and continuous learning.
• Fully remote work environment.

​

About Customer.io

​

Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,600 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

​

We are offering a starting salary of $160,000 - $184,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.

​

Benefits at Customer.io include:

​

• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks paid parental leave (including adoption and foster care)
• 100% paid insurance premiums for you and your dependents
• 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
• $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

​

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

​

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

​

Join us!

------------

​

Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

​

How to apply

​

Apply at the link below and tell us why you're interested in the position! ****We plan to respond to all applicants with a status update about your application.

​

Here's what you can expect from our hiring process:

​

1. 30-minute video call with a Recruiter
2. 60-minute live coding interview with our engineers
3. 60-minutes team lead assessment with the team Engineering Manager and Product Manager
4. Final Interview

Hi, I’m Terry, Director of Engineering Platform Experience at Customer.io. I’m looking for an Enablement Engineer to join our growing Engineering team.

​

Customer.io is looking for a collaborative senior engineer who loves to reduce complexity, improve development velocity, and decrease time to market by providing self-service solutions, engineering standards, and best practices. Our small, remote-first team is fun-loving, passionate, and highly effective. We offer many opportunities to grow and refine your skills while having a significant impact. Other members of our team have backgrounds in various industries, from AdTech to Gaming. We believe that embracing our unique perspectives and expertise is key to our success as a collaborative team.

​

We value diversity, and, as a distributed company, are committed to giving you the flexibility and freedom to work from anywhere in the world, on a schedule that fits your family and your life.

​

What you'll do:

​

• Develop novel solutions to reduce engineering drag
• Jointly develop and execute a roadmap for solving identified developer productivity challenges
• Work closely with engineering leaders and managers within our company focused on improving quality and reliability
• Build internal processes and tools that optimize the developer experience at Customer.io
• Take an active role in a friendly, supportive team that encourages you and the entire company to grow as individuals, professionals, and teams
• Mentor your coworkers through code review, pair programming, team collaboration, and training to help improve our collective knowledge and best practices together

​

What we're looking for:

​

• A collaborative mindset backed by excellent communication skills and a desire to help us make great decisions in an empathetic and respectful way
• Experience working with engineers and applying a deep understanding of their needs to produce timely solutions to their real-world problems
• Comfort working in UNIX environments and applying modern collaborative development practices.
• Proficiency in Go
• Proficiency in using front-end technologies like JavaScript and CSS to build complex web applications. Ember.js experience is nice to have.
• Ability to deliver high-quality solutions quickly and without mentorship
• Experience working within a distributed company is preferred

​

About Customer.io

​

Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,100 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

​

This is a fully remote role. We are offering a starting salary of $145,000 - $160,000 USD USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.

​

Benefits at Customer.io include:

​

• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks paid parental leave (including adoption and foster care)
• 100% paid insurance premiums for you and your dependents
• 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
• $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

​

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

​

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

​

Join us!

------------

​

Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

​

How to apply

​

Apply at the link below and tell us why you're interested in the position! We will respond to all applicants with a status update about your application.

​

Here's what you can expect from our hiring process (order is subject to change):

​

1. 30-minute video call with a Recruiter
2. 60-minute video call with the Hiring Manager
3. Take Home Assignment
4. 90-minute Technical Interview & Assignment Review Call
5. Final Interview with the Hiring Manager

Hi, I'm Ahmed, Engineering Manager at Customer.io. I'm seeking a Senior Android Engineer to join our growing Engineering team.

​

We're seeking a seasoned software engineer with extensive native Android expertise. You will play a pivotal role in guiding our team, mentoring junior engineers, and uphold our high performance and quality standards as well as solid engineering practices. The ideal candidate will have a strong track record of delivering high-quality Android SDKs, demonstrated leadership skills, and a willingness to learn and support other platforms such as iOS, Flutter, and ReactNative.

​

Some things you'll do

​

• Develop and lead the development of our mobile SDKs.
• Mentor junior team members and foster a collaborative environment.
• Engage in architectural design discussions and problem-solving.
• Contribute to continuous improvement and innovation.
• Maintain and improve code quality through writing unit, integration, and E2E tests.
• Collaborate with cross-functional teams and partners to define, design, and ship new features.

​

Qualifications

​

• 5+ years of experience in native Android development.
• Proficiency in Kotlin, Java, and Android SDK.
• Strong understanding of Android architecture, design patterns, and best practices.
• Experience with Android dependency management tools like Gradle and Maven.
• Experience in leading projects, and mentoring junior engineers.
• Excellent problem-solving skills and a product-minded approach.
• Able to work core hours of 2PM and 5PM GMT to interact with the team.

​

Good to have:

​

• Experience with other mobile technologies (iOS, React Native, Flutter).
• Familiarity with Behavior Driven Development.
• Contributions to open-source projects.
• Backend or full-stack development experience.

​

Why Join Us?

​

• Competitive compensation and perks.
• Be part of a diverse and inclusive team that values each member's unique contributions.
• Enjoy a culture that promotes work-life balance and continuous learning.
• Fully remote work environment.

​

About Customer.io

​

Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,600 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

​

We are offering a starting salary of $160,000 - $184,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.

​

Benefits at Customer.io include:

​

• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks paid parental leave (including adoption and foster care)
• 100% paid insurance premiums for you and your dependents
• 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
• $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

​

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

​

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

​

Join us!

------------

​

Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

​

How to apply

​

Apply at the link below and tell us why you're interested in the position! ****We plan to respond to all applicants with a status update about your application.

​

Here's what you can expect from our hiring process:

​

1. 30-minute video call with a Recruiter
2. 60-minute live coding interview with our engineers
3. 60-minutes team lead assessment with the team Engineering Manager and Product Manager
4. Final Interview

Hi, I’m Terry, Director of Engineering Platform Experience at Customer.io. I’m looking for an Enablement Engineer to join our growing Engineering team.

​

Customer.io is looking for a collaborative senior engineer who loves to reduce complexity, improve development velocity, and decrease time to market by providing self-service solutions, engineering standards, and best practices. Our small, remote-first team is fun-loving, passionate, and highly effective. We offer many opportunities to grow and refine your skills while having a significant impact. Other members of our team have backgrounds in various industries, from AdTech to Gaming. We believe that embracing our unique perspectives and expertise is key to our success as a collaborative team.

​

We value diversity, and, as a distributed company, are committed to giving you the flexibility and freedom to work from anywhere in the world, on a schedule that fits your family and your life.

​

What you'll do:

​

• Develop novel solutions to reduce engineering drag
• Jointly develop and execute a roadmap for solving identified developer productivity challenges
• Work closely with engineering leaders and managers within our company focused on improving quality and reliability
• Build internal processes and tools that optimize the developer experience at Customer.io
• Take an active role in a friendly, supportive team that encourages you and the entire company to grow as individuals, professionals, and teams
• Mentor your coworkers through code review, pair programming, team collaboration, and training to help improve our collective knowledge and best practices together

​

What we're looking for:

​

• A collaborative mindset backed by excellent communication skills and a desire to help us make great decisions in an empathetic and respectful way
• Experience working with engineers and applying a deep understanding of their needs to produce timely solutions to their real-world problems
• Comfort working in UNIX environments and applying modern collaborative development practices.
• Proficiency in Go
• Proficiency in using front-end technologies like JavaScript and CSS to build complex web applications. Ember.js experience is nice to have.
• Ability to deliver high-quality solutions quickly and without mentorship
• Experience working within a distributed company is preferred

​

About Customer.io

​

Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,100 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

​

This is a fully remote role. We are offering a starting salary of $145,000 - $160,000 USD USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.

​

Benefits at Customer.io include:

​

• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks paid parental leave (including adoption and foster care)
• 100% paid insurance premiums for you and your dependents
• 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
• $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

​

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

​

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

​

Join us!

------------

​

Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

​

How to apply

​

Apply at the link below and tell us why you're interested in the position! We will respond to all applicants with a status update about your application.

​

Here's what you can expect from our hiring process (order is subject to change):

​

1. 30-minute video call with a Recruiter
2. 60-minute video call with the Hiring Manager
3. Take Home Assignment
4. 90-minute Technical Interview & Assignment Review Call
5. Final Interview with the Hiring Manager

Hi, I'm Ahmed, Engineering Manager at Customer.io. I'm seeking a Senior Android Engineer to join our growing Engineering team.

​

We're seeking a seasoned software engineer with extensive native Android expertise. You will play a pivotal role in guiding our team, mentoring junior engineers, and uphold our high performance and quality standards as well as solid engineering practices. The ideal candidate will have a strong track record of delivering high-quality Android SDKs, demonstrated leadership skills, and a willingness to learn and support other platforms such as iOS, Flutter, and ReactNative.

​

Some things you'll do

​

• Develop and lead the development of our mobile SDKs.
• Mentor junior team members and foster a collaborative environment.
• Engage in architectural design discussions and problem-solving.
• Contribute to continuous improvement and innovation.
• Maintain and improve code quality through writing unit, integration, and E2E tests.
• Collaborate with cross-functional teams and partners to define, design, and ship new features.

​

Qualifications

​

• 5+ years of experience in native Android development.
• Proficiency in Kotlin, Java, and Android SDK.
• Strong understanding of Android architecture, design patterns, and best practices.
• Experience with Android dependency management tools like Gradle and Maven.
• Experience in leading projects, and mentoring junior engineers.
• Excellent problem-solving skills and a product-minded approach.
• Able to work core hours of 2PM and 5PM GMT to interact with the team.

​

Good to have:

​

• Experience with other mobile technologies (iOS, React Native, Flutter).
• Familiarity with Behavior Driven Development.
• Contributions to open-source projects.
• Backend or full-stack development experience.

​

Why Join Us?

​

• Competitive compensation and perks.
• Be part of a diverse and inclusive team that values each member's unique contributions.
• Enjoy a culture that promotes work-life balance and continuous learning.
• Fully remote work environment.

​

About Customer.io

​

Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,600 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

​

We are offering a starting salary of $160,000 - $184,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.

​

Benefits at Customer.io include:

​

• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks paid parental leave (including adoption and foster care)
• 100% paid insurance premiums for you and your dependents
• 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
• $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

​

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

​

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

​

Join us!

------------

​

Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

​

How to apply

​

Apply at the link below and tell us why you're interested in the position! ****We plan to respond to all applicants with a status update about your application.

​

Here's what you can expect from our hiring process:

​

1. 30-minute video call with a Recruiter
2. 60-minute live coding interview with our engineers
3. 60-minutes team lead assessment with the team Engineering Manager and Product Manager
4. Final Interview

Hi, I’m Terry, Director of Engineering Platform Experience at Customer.io. I’m looking for an Enablement Engineer to join our growing Engineering team.

​

Customer.io is looking for a collaborative senior engineer who loves to reduce complexity, improve development velocity, and decrease time to market by providing self-service solutions, engineering standards, and best practices. Our small, remote-first team is fun-loving, passionate, and highly effective. We offer many opportunities to grow and refine your skills while having a significant impact. Other members of our team have backgrounds in various industries, from AdTech to Gaming. We believe that embracing our unique perspectives and expertise is key to our success as a collaborative team.

​

We value diversity, and, as a distributed company, are committed to giving you the flexibility and freedom to work from anywhere in the world, on a schedule that fits your family and your life.

​

What you'll do:

​

• Develop novel solutions to reduce engineering drag
• Jointly develop and execute a roadmap for solving identified developer productivity challenges
• Work closely with engineering leaders and managers within our company focused on improving quality and reliability
• Build internal processes and tools that optimize the developer experience at Customer.io
• Take an active role in a friendly, supportive team that encourages you and the entire company to grow as individuals, professionals, and teams
• Mentor your coworkers through code review, pair programming, team collaboration, and training to help improve our collective knowledge and best practices together

​

What we're looking for:

​

• A collaborative mindset backed by excellent communication skills and a desire to help us make great decisions in an empathetic and respectful way
• Experience working with engineers and applying a deep understanding of their needs to produce timely solutions to their real-world problems
• Comfort working in UNIX environments and applying modern collaborative development practices.
• Proficiency in Go
• Proficiency in using front-end technologies like JavaScript and CSS to build complex web applications. Ember.js experience is nice to have.
• Ability to deliver high-quality solutions quickly and without mentorship
• Experience working within a distributed company is preferred

​

About Customer.io

​

Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,100 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

​

This is a fully remote role. We are offering a starting salary of $145,000 - $160,000 USD USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.

​

Benefits at Customer.io include:

​

• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks paid parental leave (including adoption and foster care)
• 100% paid insurance premiums for you and your dependents
• 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
• $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

​

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

​

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

​

Join us!

------------

​

Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

​

How to apply

​

Apply at the link below and tell us why you're interested in the position! We will respond to all applicants with a status update about your application.

​

Here's what you can expect from our hiring process (order is subject to change):

​

1. 30-minute video call with a Recruiter
2. 60-minute video call with the Hiring Manager
3. Take Home Assignment
4. 90-minute Technical Interview & Assignment Review Call
5. Final Interview with the Hiring Manager

Hi, I'm Julia, Engineering Manager at Customer.io. I'm seeking a Senior Backend Engineer to join our growing Engineering team.

​

Customer.io is looking for collaborative senior scaling developers who love solving interesting puzzles and are excited to help us build a scalable platform that our customers love. Our small, remote-first team is fun-loving, passionate, and highly effective. We offer many opportunities to grow and refine your skills while having a significant impact. Our team members have backgrounds in various industries, from AdTech to Gaming. We believe embracing our unique perspectives and expertise is the key to our success as a collaborative team.

​

As a distributed company, we value diversity and are committed to giving you the flexibility and freedom to work from anywhere in the world on a schedule that fits your family and your life.

​

Some things you'll do

​

• Be a model and mentor for writing well-architected, well-tested, and easy-to-understand services in Go that help our customers easily send timely & relevant messages at scale.
• Apply your unique perspective to help us define and build the next generation of features and infrastructure needed to help our customers and company flourish.
• Work with our tech support teams to diagnose operational issues and help our customers achieve their goals with our product.
• Take an active role in a friendly, supportive team that encourages you and the company to grow as individuals, professionals, and teams.
• Mentor your coworkers through code review, pair programming, team collaboration, and training to help improve our collective knowledge and best practices.

​

What we're looking for

​

• A track record of delivering performant and scalable distributed applications on cloud infrastructure in Golang
• A collaborative mindset backed by excellent communication skills and a desire to help us make great decisions in an empathetic and respectful way
• Experience working with customers and applying a deep understanding of their needs to produce timely solutions to their real-world problems.
• A solid understanding of scalability problems and experience building out performant distributed applications on cloud infrastructure.
• Comfort working in UNIX environments and applying modern collaborative development practices.
• Experience in working with RDB systems, preferably MySQL.
• Ability to deliver high-quality solutions quickly and without mentorship.
• Experience working within a distributed company is preferred.
• Preferably 7+ years of relevant experience
• Able to work core hours of 8AM-11AM EST to interact with the team.

​

About Customer.io

​

Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,600 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

​

We are offering a starting salary of $160,000 - $184,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.

​

Benefits at Customer.io include:

​

• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks paid parental leave (including adoption and foster care)
• 100% paid insurance premiums for you and your dependents
• 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
• $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

​

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

​

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

​

Join us!

------------

​

Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

​

How to apply

​

Apply at the link below and tell us why you're interested in the position! ****We plan to respond to all applicants with a status update about your application.

​

Here's what you can expect from our hiring process:

​

1. 30 minute video call with a Recruiter
2. 60 minute Technical Interview with two members of our engineering team
3. Take Home Assignment
4. 60 minute Assignment Review Call with two members of our engineering team
5. 60-minute Interview with Hiring Manager

Hi, I'm Julia, Engineering Manager at Customer.io. I'm seeking a Senior Backend Engineer to join our growing Engineering team.

​

Customer.io is looking for collaborative senior scaling developers who love solving interesting puzzles and are excited to help us build a scalable platform that our customers love. Our small, remote-first team is fun-loving, passionate, and highly effective. We offer many opportunities to grow and refine your skills while having a significant impact. Our team members have backgrounds in various industries, from AdTech to Gaming. We believe embracing our unique perspectives and expertise is the key to our success as a collaborative team.

​

As a distributed company, we value diversity and are committed to giving you the flexibility and freedom to work from anywhere in the world on a schedule that fits your family and your life.

​

Some things you'll do

​

• Be a model and mentor for writing well-architected, well-tested, and easy-to-understand services in Go that help our customers easily send timely & relevant messages at scale.
• Apply your unique perspective to help us define and build the next generation of features and infrastructure needed to help our customers and company flourish.
• Work with our tech support teams to diagnose operational issues and help our customers achieve their goals with our product.
• Take an active role in a friendly, supportive team that encourages you and the company to grow as individuals, professionals, and teams.
• Mentor your coworkers through code review, pair programming, team collaboration, and training to help improve our collective knowledge and best practices.

​

What we're looking for

​

• A track record of delivering performant and scalable distributed applications on cloud infrastructure in Golang
• A collaborative mindset backed by excellent communication skills and a desire to help us make great decisions in an empathetic and respectful way
• Experience working with customers and applying a deep understanding of their needs to produce timely solutions to their real-world problems.
• A solid understanding of scalability problems and experience building out performant distributed applications on cloud infrastructure.
• Comfort working in UNIX environments and applying modern collaborative development practices.
• Experience in working with RDB systems, preferably MySQL.
• Ability to deliver high-quality solutions quickly and without mentorship.
• Experience working within a distributed company is preferred.
• Preferably 7+ years of relevant experience
• Able to work core hours of 8AM-11AM EST to interact with the team.

​

About Customer.io

​

Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,600 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

​

We are offering a starting salary of $160,000 - $184,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.

​

Benefits at Customer.io include:

​

• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks paid parental leave (including adoption and foster care)
• 100% paid insurance premiums for you and your dependents
• 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
• $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

​

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

​

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

​

Join us!

------------

​

Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

​

How to apply

​

Apply at the link below and tell us why you're interested in the position! ****We plan to respond to all applicants with a status update about your application.

​

Here's what you can expect from our hiring process:

​

1. 30 minute video call with a Recruiter
2. 60 minute Technical Interview with two members of our engineering team
3. Take Home Assignment
4. 60 minute Assignment Review Call with two members of our engineering team
5. 60-minute Interview with Hiring Manager

Hi, I'm Julia, Engineering Manager at Customer.io. I'm seeking a Senior Backend Engineer to join our growing Engineering team.

​

Customer.io is looking for collaborative senior scaling developers who love solving interesting puzzles and are excited to help us build a scalable platform that our customers love. Our small, remote-first team is fun-loving, passionate, and highly effective. We offer many opportunities to grow and refine your skills while having a significant impact. Our team members have backgrounds in various industries, from AdTech to Gaming. We believe embracing our unique perspectives and expertise is the key to our success as a collaborative team.

​

As a distributed company, we value diversity and are committed to giving you the flexibility and freedom to work from anywhere in the world on a schedule that fits your family and your life.

​

Some things you'll do

​

• Be a model and mentor for writing well-architected, well-tested, and easy-to-understand services in Go that help our customers easily send timely & relevant messages at scale.
• Apply your unique perspective to help us define and build the next generation of features and infrastructure needed to help our customers and company flourish.
• Work with our tech support teams to diagnose operational issues and help our customers achieve their goals with our product.
• Take an active role in a friendly, supportive team that encourages you and the company to grow as individuals, professionals, and teams.
• Mentor your coworkers through code review, pair programming, team collaboration, and training to help improve our collective knowledge and best practices.

​

What we're looking for

​

• A track record of delivering performant and scalable distributed applications on cloud infrastructure in Golang
• A collaborative mindset backed by excellent communication skills and a desire to help us make great decisions in an empathetic and respectful way
• Experience working with customers and applying a deep understanding of their needs to produce timely solutions to their real-world problems.
• A solid understanding of scalability problems and experience building out performant distributed applications on cloud infrastructure.
• Comfort working in UNIX environments and applying modern collaborative development practices.
• Experience in working with RDB systems, preferably MySQL.
• Ability to deliver high-quality solutions quickly and without mentorship.
• Experience working within a distributed company is preferred.
• Preferably 7+ years of relevant experience
• Able to work core hours of 8AM-11AM EST to interact with the team.

​

About Customer.io

​

Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,600 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

​

We are offering a starting salary of $160,000 - $184,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.

​

Benefits at Customer.io include:

​

• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks paid parental leave (including adoption and foster care)
• 100% paid insurance premiums for you and your dependents
• 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
• $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

​

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

​

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

​

Join us!

------------

​

Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

​

How to apply

​

Apply at the link below and tell us why you're interested in the position! ****We plan to respond to all applicants with a status update about your application.

​

Here's what you can expect from our hiring process:

​

1. 30 minute video call with a Recruiter
2. 60 minute Technical Interview with two members of our engineering team
3. Take Home Assignment
4. 60 minute Assignment Review Call with two members of our engineering team
5. 60-minute Interview with Hiring Manager

Hi, I'm Julia, Engineering Manager at Customer.io. I'm seeking a Senior Backend Engineer to join our growing Engineering team.

​

Customer.io is looking for collaborative senior scaling developers who love solving interesting puzzles and are excited to help us build a scalable platform that our customers love. Our small, remote-first team is fun-loving, passionate, and highly effective. We offer many opportunities to grow and refine your skills while having a significant impact. Our team members have backgrounds in various industries, from AdTech to Gaming. We believe embracing our unique perspectives and expertise is the key to our success as a collaborative team.

​

As a distributed company, we value diversity and are committed to giving you the flexibility and freedom to work from anywhere in the world on a schedule that fits your family and your life.

​

Some things you'll do

​

• Be a model and mentor for writing well-architected, well-tested, and easy-to-understand services in Go that help our customers easily send timely & relevant messages at scale.
• Apply your unique perspective to help us define and build the next generation of features and infrastructure needed to help our customers and company flourish.
• Work with our tech support teams to diagnose operational issues and help our customers achieve their goals with our product.
• Take an active role in a friendly, supportive team that encourages you and the company to grow as individuals, professionals, and teams.
• Mentor your coworkers through code review, pair programming, team collaboration, and training to help improve our collective knowledge and best practices.

​

What we're looking for

​

• A track record of delivering performant and scalable distributed applications on cloud infrastructure in Golang
• A collaborative mindset backed by excellent communication skills and a desire to help us make great decisions in an empathetic and respectful way
• Experience working with customers and applying a deep understanding of their needs to produce timely solutions to their real-world problems.
• A solid understanding of scalability problems and experience building out performant distributed applications on cloud infrastructure.
• Comfort working in UNIX environments and applying modern collaborative development practices.
• Experience in working with RDB systems, preferably MySQL.
• Ability to deliver high-quality solutions quickly and without mentorship.
• Experience working within a distributed company is preferred.
• Preferably 7+ years of relevant experience
• Able to work core hours of 8AM-11AM EST to interact with the team.

​

About Customer.io

​

Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,600 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

​

We are offering a starting salary of $160,000 - $184,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.

​

Benefits at Customer.io include:

​

• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks paid parental leave (including adoption and foster care)
• 100% paid insurance premiums for you and your dependents
• 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
• $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

​

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

​

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

​

Join us!

------------

​

Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

​

How to apply

​

Apply at the link below and tell us why you're interested in the position! ****We plan to respond to all applicants with a status update about your application.

​

Here's what you can expect from our hiring process:

​

1. 30 minute video call with a Recruiter
2. 60 minute Technical Interview with two members of our engineering team
3. Take Home Assignment
4. 60 minute Assignment Review Call with two members of our engineering team
5. 60-minute Interview with Hiring Manager

👋 Well, hello! My name is Maria Diaz — I’m a Recruiter here at Customer.io. Thank you for taking the time to consider this opportunity. The Sales Team and I are proactively seeking qualified candidates for future Account Executive (AE) positions on our team.

​

While we may not be actively hiring for this role at the moment, we are eager to connect with talented individuals who are interested in getting the ball rolling. This evergreen posting serves as an opportunity for you to express your interest in joining our Sales team.

​

About the job

​

This is a unique opportunity to join a thriving, fast-paced team to take your sales career to the next level and help lead our expansion into the EMEA market. If you’ve worked deals in the MarTech or SaaS space and are looking for a role with upward mobility potential, this role could be the perfect fit for you.

​

Our AEs run the full sales cycle (prospect, demo, close). In addition to sourcing your own opportunities, you'll be fielding qualified inbound demand, as well as qualified outbound demand sourced through our SDR team.

​

We have a fantastic supportive Customer Success team that you'll be handing customers off to and a wonderful Technical Support team that helps support our customers with their intricate technical questions and problems, so you're joining a company and team that is well-equipped to support our customers.

​

Some things you'll do...

​

• Prospect into our ICP (ideal customer profile) within the EMEA region to create your own pipeline of prospective customers. This not only includes cold and warm outreach through phone calls, emails, and LinkedIn touches.
• Take over qualified leads from our outbound and inbound sales teams; run discovery calls (qualifying through MEDDPICC) and full sale cycle to close customers.
• Work with our SDR team to give great feedback on lead quality and sales strategy, so we're constantly sourcing better leads that Customer.io can help and turn into happy customers
• Schedule and perform online demos with qualified prospects.
• Uncover key business needs and problems, match Customer.io's solutions and features
• Own your key numbers! Report present and past sales, trends and costs, estimated and realized revenue, and administrative commitments for management
• Explain and demonstrate the features and merits of our products and services

​

About you...

​

• You have a minimum of 2 years’ experience as a top performer in a B2B Saas based Account Executive role, ideally within the Marketing Technology landscape
• Proven track record of quota and goal achievement
• Familiarity with MEDDPICC or a similar sales framework
• Excellent written and verbal communication skills are a must, as well as a professional and engaging phone presence
• Ability to identify customer business needs in order to recommend relevant solutions
• Ability to prioritize responsibilities in a fast-paced and dynamic environment
• You're a creative problem solver who can understand the customer's problem and find the best solution regardless of what the customer is asking for
• You have a Growth Mindset, and always put your customers first!

​

About Customer.io

​

Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,600 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

​

We are offering a starting salary of $90,000 USD Base + $90,000 Variable = $180,000 USD OTE (or equivalent in local currency) depending on experience and subject to market rate adjustment.

​

Benefits at Customer.io include:

​

• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks of paid parental leave
• 100% paid insurance premiums for you and your dependents, for medical, dental, vision,
• Retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)$250/monthly stipend added to your monthly pay for Remote Work - to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work! People often use this on a standing desk, ergonomic chair, monitor, mouse, headphones, and any other equipment you'll need. Please submit your reimbursement requests within 3 months of your start date.
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

​

All final candidates will be asked to complete an employment and education verification authorization form (which allows us to verify your job history and education listed on your resume) as part of our pre-employment process.

​

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact!

​

​

👋 Well, hello! My name is Maria Diaz — I’m a Recruiter here at Customer.io. Thank you for taking the time to consider this opportunity. The Sales Team and I are proactively seeking qualified candidates for future Account Executive (AE) positions on our team.

​

While we may not be actively hiring for this role at the moment, we are eager to connect with talented individuals who are interested in getting the ball rolling. This evergreen posting serves as an opportunity for you to express your interest in joining our Sales team.

​

About the job

​

This is a unique opportunity to join a thriving, fast-paced team to take your sales career to the next level and help lead our expansion into the EMEA market. If you’ve worked deals in the MarTech or SaaS space and are looking for a role with upward mobility potential, this role could be the perfect fit for you.

​

Our AEs run the full sales cycle (prospect, demo, close). In addition to sourcing your own opportunities, you'll be fielding qualified inbound demand, as well as qualified outbound demand sourced through our SDR team.

​

We have a fantastic supportive Customer Success team that you'll be handing customers off to and a wonderful Technical Support team that helps support our customers with their intricate technical questions and problems, so you're joining a company and team that is well-equipped to support our customers.

​

Some things you'll do...

​

• Prospect into our ICP (ideal customer profile) within the EMEA region to create your own pipeline of prospective customers. This not only includes cold and warm outreach through phone calls, emails, and LinkedIn touches.
• Take over qualified leads from our outbound and inbound sales teams; run discovery calls (qualifying through MEDDPICC) and full sale cycle to close customers.
• Work with our SDR team to give great feedback on lead quality and sales strategy, so we're constantly sourcing better leads that Customer.io can help and turn into happy customers
• Schedule and perform online demos with qualified prospects.
• Uncover key business needs and problems, match Customer.io's solutions and features
• Own your key numbers! Report present and past sales, trends and costs, estimated and realized revenue, and administrative commitments for management
• Explain and demonstrate the features and merits of our products and services

​

About you...

​

• You have a minimum of 2 years’ experience as a top performer in a B2B Saas based Account Executive role, ideally within the Marketing Technology landscape
• Proven track record of quota and goal achievement
• Familiarity with MEDDPICC or a similar sales framework
• Excellent written and verbal communication skills are a must, as well as a professional and engaging phone presence
• Ability to identify customer business needs in order to recommend relevant solutions
• Ability to prioritize responsibilities in a fast-paced and dynamic environment
• You're a creative problem solver who can understand the customer's problem and find the best solution regardless of what the customer is asking for
• You have a Growth Mindset, and always put your customers first!

​

About Customer.io

​

Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,600 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

​

We are offering a starting salary of $90,000 USD Base + $90,000 Variable = $180,000 USD OTE (or equivalent in local currency) depending on experience and subject to market rate adjustment.

​

Benefits at Customer.io include:

​

• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks of paid parental leave
• 100% paid insurance premiums for you and your dependents, for medical, dental, vision,
• Retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)$250/monthly stipend added to your monthly pay for Remote Work - to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work! People often use this on a standing desk, ergonomic chair, monitor, mouse, headphones, and any other equipment you'll need. Please submit your reimbursement requests within 3 months of your start date.
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

​

All final candidates will be asked to complete an employment and education verification authorization form (which allows us to verify your job history and education listed on your resume) as part of our pre-employment process.

​

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact!

​

​

👋 Well, hello! My name is Maria Diaz — I’m a Recruiter here at Customer.io. Thank you for taking the time to consider this opportunity. The Sales Team and I are proactively seeking qualified candidates for future Account Executive (AE) positions on our team.

​

While we may not be actively hiring for this role at the moment, we are eager to connect with talented individuals who are interested in getting the ball rolling. This evergreen posting serves as an opportunity for you to express your interest in joining our Sales team.

​

About the job

​

This is a unique opportunity to join a thriving, fast-paced team to take your sales career to the next level and help lead our expansion into the EMEA market. If you’ve worked deals in the MarTech or SaaS space and are looking for a role with upward mobility potential, this role could be the perfect fit for you.

​

Our AEs run the full sales cycle (prospect, demo, close). In addition to sourcing your own opportunities, you'll be fielding qualified inbound demand, as well as qualified outbound demand sourced through our SDR team.

​

We have a fantastic supportive Customer Success team that you'll be handing customers off to and a wonderful Technical Support team that helps support our customers with their intricate technical questions and problems, so you're joining a company and team that is well-equipped to support our customers.

​

Some things you'll do...

​

• Prospect into our ICP (ideal customer profile) within the EMEA region to create your own pipeline of prospective customers. This not only includes cold and warm outreach through phone calls, emails, and LinkedIn touches.
• Take over qualified leads from our outbound and inbound sales teams; run discovery calls (qualifying through MEDDPICC) and full sale cycle to close customers.
• Work with our SDR team to give great feedback on lead quality and sales strategy, so we're constantly sourcing better leads that Customer.io can help and turn into happy customers
• Schedule and perform online demos with qualified prospects.
• Uncover key business needs and problems, match Customer.io's solutions and features
• Own your key numbers! Report present and past sales, trends and costs, estimated and realized revenue, and administrative commitments for management
• Explain and demonstrate the features and merits of our products and services

​

About you...

​

• You have a minimum of 2 years’ experience as a top performer in a B2B Saas based Account Executive role, ideally within the Marketing Technology landscape
• Proven track record of quota and goal achievement
• Familiarity with MEDDPICC or a similar sales framework
• Excellent written and verbal communication skills are a must, as well as a professional and engaging phone presence
• Ability to identify customer business needs in order to recommend relevant solutions
• Ability to prioritize responsibilities in a fast-paced and dynamic environment
• You're a creative problem solver who can understand the customer's problem and find the best solution regardless of what the customer is asking for
• You have a Growth Mindset, and always put your customers first!

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About Customer.io

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Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,600 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

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We are offering a starting salary of $90,000 USD Base + $90,000 Variable = $180,000 USD OTE (or equivalent in local currency) depending on experience and subject to market rate adjustment.

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Benefits at Customer.io include:

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• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks of paid parental leave
• 100% paid insurance premiums for you and your dependents, for medical, dental, vision,
• Retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)$250/monthly stipend added to your monthly pay for Remote Work - to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work! People often use this on a standing desk, ergonomic chair, monitor, mouse, headphones, and any other equipment you'll need. Please submit your reimbursement requests within 3 months of your start date.
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

​

All final candidates will be asked to complete an employment and education verification authorization form (which allows us to verify your job history and education listed on your resume) as part of our pre-employment process.

​

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact!

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👋 Well, hello! My name is Maria Diaz — I’m a Recruiter here at Customer.io. Thank you for taking the time to consider this opportunity. The Sales Team and I are proactively seeking qualified candidates for future Account Executive (AE) positions on our team.

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While we may not be actively hiring for this role at the moment, we are eager to connect with talented individuals who are interested in getting the ball rolling. This evergreen posting serves as an opportunity for you to express your interest in joining our Sales team.

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About the job

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This is a unique opportunity to join a thriving, fast-paced team to take your sales career to the next level and help lead our expansion into the EMEA market. If you’ve worked deals in the MarTech or SaaS space and are looking for a role with upward mobility potential, this role could be the perfect fit for you.

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Our AEs run the full sales cycle (prospect, demo, close). In addition to sourcing your own opportunities, you'll be fielding qualified inbound demand, as well as qualified outbound demand sourced through our SDR team.

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We have a fantastic supportive Customer Success team that you'll be handing customers off to and a wonderful Technical Support team that helps support our customers with their intricate technical questions and problems, so you're joining a company and team that is well-equipped to support our customers.

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Some things you'll do...

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• Prospect into our ICP (ideal customer profile) within the EMEA region to create your own pipeline of prospective customers. This not only includes cold and warm outreach through phone calls, emails, and LinkedIn touches.
• Take over qualified leads from our outbound and inbound sales teams; run discovery calls (qualifying through MEDDPICC) and full sale cycle to close customers.
• Work with our SDR team to give great feedback on lead quality and sales strategy, so we're constantly sourcing better leads that Customer.io can help and turn into happy customers
• Schedule and perform online demos with qualified prospects.
• Uncover key business needs and problems, match Customer.io's solutions and features
• Own your key numbers! Report present and past sales, trends and costs, estimated and realized revenue, and administrative commitments for management
• Explain and demonstrate the features and merits of our products and services

​

About you...

​

• You have a minimum of 2 years’ experience as a top performer in a B2B Saas based Account Executive role, ideally within the Marketing Technology landscape
• Proven track record of quota and goal achievement
• Familiarity with MEDDPICC or a similar sales framework
• Excellent written and verbal communication skills are a must, as well as a professional and engaging phone presence
• Ability to identify customer business needs in order to recommend relevant solutions
• Ability to prioritize responsibilities in a fast-paced and dynamic environment
• You're a creative problem solver who can understand the customer's problem and find the best solution regardless of what the customer is asking for
• You have a Growth Mindset, and always put your customers first!

​

About Customer.io

​

Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,600 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

​

We are offering a starting salary of $90,000 USD Base + $90,000 Variable = $180,000 USD OTE (or equivalent in local currency) depending on experience and subject to market rate adjustment.

​

Benefits at Customer.io include:

​

• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks of paid parental leave
• 100% paid insurance premiums for you and your dependents, for medical, dental, vision,
• Retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)$250/monthly stipend added to your monthly pay for Remote Work - to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work! People often use this on a standing desk, ergonomic chair, monitor, mouse, headphones, and any other equipment you'll need. Please submit your reimbursement requests within 3 months of your start date.
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

​

All final candidates will be asked to complete an employment and education verification authorization form (which allows us to verify your job history and education listed on your resume) as part of our pre-employment process.

​

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact!

​

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