Product Designer
Drake Software, a private company founded in 1977, provides software solutions to over 70,000 tax and accounting firms that file more than 40 million tax returns every year. Known for its award-winning customer service team, Drake is also consistently recognized for excellence in quality, value, and reliability. As part of its commitment to innovation and customer success, the company has continued to expand product offerings, integrations, and customer-service efforts—more than doubling its customers over the past decade. For more information, visit DrakeSoftware.com or call 800.890.9500.
Job Description
Position Summary
Taxwell is recruiting a Product Designer to join its User Experience Design team. This individual will collaborate closely with the product management and development teams to solve critical customer problems that help more and more Americans file their taxes. The Product Designer will be responsible for creating intuitive and accessible designs that align with business goals and elevate the user experience.
Essential Duties & Responsibilities
- Design and deliver user-centered experiences that align with user needs, business objectives, and technical capabilities across digital platforms.
- Create intuitive interfaces and interactive elements, following best practices in usability and design consistency.
- Collaborate closely with cross-functional teams, including product managers, engineers, content strategists, and data scientists, to create cohesive product experiences.
- Translate research and user insights into actionable design solutions, incorporating feedback to refine designs.
- Contribute to brainstorming sessions and provide input to support the creative process, ensuring innovative solutions are explored.
- Present design ideas and concepts to team members and stakeholders, clearly communicating the design rationale and incorporating constructive feedback.
- Support project timelines by effectively managing workload, balancing creativity and efficiency to deliver high-quality results.
- Grow in expertise through mentorship from senior team members and by engaging in continuous learning and development.
Education And Experience
- 3+ years of experience in UX design, interaction design, product design, or a related field, preferably within software or technology.
- Bachelor's degree in Product Design, Human-Computer Interaction, or a relevant field.
- Solid understanding of design principles and user-centered methodologies, with a focus on improving user experiences.
- Curious and creative mindset with a willingness to experiment and drive continuous improvement.
- Effective communicator and presenter with the ability to articulate design decisions and collaborate effectively with cross-functional teams.
- Proficiency in wireframing, storyboarding, and prototyping to effectively convey design concepts.
- Portfolio demonstrating strong design skills and a user-focused approach to solving problems.
At Taxwell, we believe our work benefits from the diverse perspectives of our employees. As such, Taxwell welcomes and celebrates diversity and inclusion and is committed to equal opportunity employment. At Taxwell, you can expect a supportive, open, and inclusive atmosphere and a team that values your contributions.
Taxwell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, veteran status, and any other status protected under applicable law. Taxwell considers information gathered in the hiring process, including information on this application, confidential, and only shares it on a need-to-know basis or as required by law.
If you need assistance or accommodation due to a disability, you may contact us at HR@Taxwell.com or by calling 828-349-5703 extension 6049 to speak with a member of the HR Talent Acquisition team.
