Product Designer II
Lessen makes caring for, and improving real estate properties simpler, faster, and better through best-in-class, fully outsourced, and on-demand property services. For commercial and residential properties, we deliver faster renovations and turns, hassle-free maintenance, reduced issues through preventive maintenance, and capital projects that are on time and on budget, all while improving the experience of tenants/residents.
𝗪𝗵𝗼 𝘄𝗲 𝘀𝗲𝗿𝘃𝗲
Our customers include distributed real-estate portfolio owners and managers in both commercial and residential markets. In commercial markets, we serve distributed properties such as commercial banks, healthcare, retail, grocery, REITs, telecommunications, logistics, and industrial businesses. Our residential customers include owners/operators of single-family home portfolios, multi-family units, home builders, and warranty providers.
𝗣𝗼𝘄𝗲𝗿𝗲𝗱 𝗯𝘆 𝘁𝗲𝗰𝗵 -- 𝗽𝗲𝗿𝗳𝗲𝗰𝘁𝗲𝗱 𝗯𝘆 𝗽𝗲𝗼𝗽𝗹𝗲
Lessen's technology suite, One by Lessen™ connects clients with property owners and our network of over 30,000 vendors in over 55 trades. One by Lessen helps clients manage work orders, streamline processes, and control costs. It enables improved communications through user-friendly mobile apps for operations, tenants/residents, and vendors that shorten repair times, and optimize projects.
Lessen's professional field project managers offer boots-on-the-ground services and streamlined processes that leverage Lessen’s network of service professionals in over 100 markets nationally. We help our customers overcome labor shortages, reduce headcount and overhead, and grow and scale their businesses. Both clients and vendor affiliates also benefit from our supply chain and buying power to secure project materials at lower costs.
Lessen LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago. To learn more, please visit http://www.lessen.com.
Job Description
Job Summary
The Product Designer II draws from their previous work experience to raise the bar of what we deliver to our users. You will work closely with Lessen business and technology leadership, product managers, engineers, and our users to craft experiences across multiple channels and platforms. This role will draw on your knowledge of the product design lifecycle to help define and create solutions that address user needs and Lessen’s business goals.
The Product Designer II participates in these areas of Product Design discipline:
- User research & testing
- Ideation & brainstorming
- Low-fi wireframing to dev ready prototypes
- Content strategy & information architecture
What You'll Do
- Leverage your past work experience to contribute ideas and designs for your assigned scrum team within your first 30 days.
- Thrive in a fast-paced environment that demands rapidly concepting, iterating and testing concepts.
- Ability to work on both greenfield and brownfield products.
- Design elegant, smart, and usable solutions for web and mobile applications.
- Create and prioritize your tasks effectively. Demonstrate strong self-management skills.
- Use design thinking methodologies to empathize, learn, ideate, and refine.
- Be curious about the industry, the company, its users, your teammates, and yourself.
- Take ownership of the end-to-end Product Design for your assigned scrum teams. Gather product requirements independently and drive the design review cycle.
- Communicate design strategy and rationale to product managers, clients, users, developers, and other team members.
- Craft copy that helps users complete the task at hand.
- Adhere and enhance our Design System.
- Research and share knowledge of the industry’s latest trends and tools.
- Work with team members across time zones.
- Perform ad-hoc projects and other duties as assigned.
Role Specific Skills
- Proficient in Figma and Miro.
- Proficient in working with design system UI libraries.
- Ability to present UX research to build empathy for users, UX deliverables to convey workflows, and Figma prototypes to bring experiences to fruition.
- Ability to convey user experience through stories and presentations and frame problems for a diverse audience of stakeholders, helping them envision potential design opportunities.
- Working knowledge of usability principles, conventions, and techniques
- Able to proactively manage expectations and communicate accurate timelines.
- Passionate and vocal advocate about all things Product Design and other areas of design and innovation
- Passionate about taking complex processes and making them simple to navigate.
- Has a track record of delivering work that demonstrates consideration for multiple inputs and perspectives to arrive at a robust solution that works for users and the business.
- Demonstrates an understanding of typography, color theory, and layout basics across various platforms and devices.
- Ability to apply Figma best practices with component work, variants, and auto layout to ensure consistency and streamline implementation.
Qualifications
Minimum Qualifications
- 2+ years of experience creating digital designs from inception through to implementation.
- Bachelor’s Degree or equivalent work experience
- UX/HCI education at a boot camp, college, or graduate school, or equivalent work experience.
- Experience collaborating with Product Management and Engineering counterparts.
- Experience contributing to a project’s entire product lifecycle.
Preferred Qualifications
- Experience in designing SaaS products.
- Experience working in fast-paced agile environments.
Compensation
$80-85K
- Pay is determined by several compensable factors, such as qualifications, skill level, competencies, and work location.
Why Lessen
- Competitive compensation
- Health, Dental, Vision, Life, Disability options
- 401K retirement savings plan
- Paid vacation, federal and floating holidays
- Maternity/Paternity Pay
- Career advancement opportunities
- All the tools you’ll need to be successful
Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building. Lessen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
