Posted on 
Mar 24, 2025

Senior Account Manager

Boston
Mid-Senior ICs
Sales/Biz Dev
CarGurus
CarGurus
CarGurus
Public
1001-5000
Consumer Products & Tech

Headquartered in Boston, Massachusetts, CarGurus is the all-in-one platform that’s moving the entire car shopping journey online and guiding customers through each step. This includes everything from selling an old car to financing, purchasing, and delivering a new one. Today, millions of consumers visit cargurus.com each month, and more than 30,000 dealerships use our products. We have a people-first culture that fosters kindness, collaboration, and innovation, while empowering our Gurus with tools and resources to fuel their career growth. Our goal is to give all people—consumers, dealers, and our employees—the power to reach their destination. 

Job Description

Role Overview

The Account Manager (AM) role leads the success, retention, and growth of their book of business throughout the customer lifecycle. An AM has a positive relationship with both internal (Account Executives) and external (Dealer Partners) stakeholders. As the primary contact for dealers and dealer groups, AMs are responsible for providing an effective and communicative consultative performance analysis and technical support experience to ensure dealers are getting a positive value from their CarGurus subscription.

What you'll do

Account Managers (AM) work closely with Account Executives (AE) to drive growth within the existing customer base through product upgrades, new product sales, and renewals. Through effective relationship management and proactive engagement, the primary objective of an AM is to protect against dealership churn and drive the growth of product and services usage.

What you'll bring

  • Excellent verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven
  • ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize tasks.
  • Ability to function well in a high-paced and at times
  • stressful environment.
  • Proficient with Microsoft Office Suite or related
  • software.
  • Account Manage experience is required
  • Education & Experience
  • Bachelors degree or equivalent
  • At least 1 years of related experience required

Role Overview

The Account Manager (AM) role leads the success, retention, and growth of their book of business throughout the customer lifecycle. An AM has a positive relationship with both internal (Account Executives) and external (Dealer Partners) stakeholders. As the primary contact for dealers and dealer groups, AMs are responsible for providing an effective and communicative consultative performance analysis and technical support experience to ensure dealers are getting a positive value from their CarGurus subscription.

What you'll do

Account Managers (AM) work closely with Account Executives (AE) to drive growth within the existing customer base through product upgrades, new product sales, and renewals. Through effective relationship management and proactive engagement, the primary objective of an AM is to protect against dealership churn and drive the growth of product and services usage.

What you'll bring

  • Excellent verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven
  • ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize tasks.
  • Ability to function well in a high-paced and at times
  • stressful environment.
  • Proficient with Microsoft Office Suite or related
  • software.
  • Account Manage experience is required
  • Education & Experience
  • Bachelors degree or equivalent
  • At least 1 years of related experience required
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Boston
Boston
Java
Java
JavaScript
JavaScript
JQuery
JQuery
Node.Js
Node.Js
Python
Python
R
R
React
React
Redux
Redux
Ruby
Ruby
Spring
Spring
SQL
SQL
AWS
AWS
Kubernetes
Kubernetes
Docker
Docker
Jenkins
Jenkins
Elasticsearch
Elasticsearch
Kafka
Kafka
Sales/Biz Dev
Sales/Biz Dev
In-Person
In-Person