Technical Documentation Engineer
Metronome is the leading usage-based billing platform built for modern software companies. We help teams launch products faster, iterate on pricing quickly, and deliver a first-class billing experience—all with speed, control, and confidence.
Job Description
About the Role
--------------
We're seeking a Technical Documentation Engineer who will own our documentation strategy and contribute to our broader developer experience initiatives. This role combines strong technical writing expertise with hands-on engineering skills to create comprehensive documentation and tools that help developers succeed with our platform.
Responsibilities
----------------
Documentation Leadership
- Own and execute our technical documentation strategy
- Create clear, concise, and accurate documentation for APIs, SDKs, and integrations
- Design and maintain our documentation infrastructure and tooling
- Develop tutorials, guides, and sample applications that showcase best practices
- Produce engaging video content demonstrating key features and integration workflows
- Establish style guides and documentation standards
Developer Experience
- Identify and implement improvements to the developer journey
- Create and maintain SDK examples and starter projects
- Build internal tools to improve documentation workflows
- Contribute to the design of developer-facing features
- Gather and analyze developer feedback to drive documentation improvements
Technical Communication
- + Write technical blog posts and integration guides
+ Create content for developer communications
+ Contribute to developer support channels
+ Help identify and document common integration patterns and issues
+ Participate in developer community events
Qualifications
--------------
- 5+ years of technical experience, with at least 3 years focused on documentation
- Strong software development background with hands-on coding experience
- Excellent technical writing skills with a portfolio of documentation work
- Experience with API documentation and developer guides
- Proficiency in multiple programming languages
- Experience with documentation tools and static site generators
- Strong communication skills and ability to explain complex technical concepts
- Experience with version control systems (Git) and collaborative development workflows
Nice to Have
------------
- Experience building and maintaining documentation infrastructure
- Background in creating technical video content
- Experience with documentation-as-code approaches
- Knowledge of developer metrics and analytics
- Experience with OpenAPI/Swagger specifications
- Understanding of developer experience (DX) best practices
- Knowledge of continuous integration/continuous deployment (CI/CD) practices
About the Role
We're seeking a Technical Documentation Engineer who will own our documentation strategy and contribute to our broader developer experience initiatives. This role combines strong technical writing expertise with hands-on engineering skills to create comprehensive documentation and tools that help developers succeed with our platform.
Responsibilities
Documentation Leadership
- Own and execute our technical documentation strategy
- Create clear, concise, and accurate documentation for APIs, SDKs, and integrations
- Design and maintain our documentation infrastructure and tooling
- Develop tutorials, guides, and sample applications that showcase best practices
- Produce engaging video content demonstrating key features and integration workflows
- Establish style guides and documentation standards
Developer Experience
- Identify and implement improvements to the developer journey
- Create and maintain SDK examples and starter projects
- Build internal tools to improve documentation workflows
- Contribute to the design of developer-facing features
- Gather and analyze developer feedback to drive documentation improvements
Technical Communication
- Write technical blog posts and integration guides
- Create content for developer communications
- Contribute to developer support channels
- Help identify and document common integration patterns and issues
- Participate in developer community events
Qualifications
- 5+ years of technical experience, with at least 3 years focused on documentation
- Strong software development background with hands-on coding experience
- Excellent technical writing skills with a portfolio of documentation work
- Experience with API documentation and developer guides
- Proficiency in multiple programming languages
- Experience with documentation tools and static site generators
- Strong communication skills and ability to explain complex technical concepts
- Experience with version control systems (Git) and collaborative development workflows
Nice to Have
- Experience building and maintaining documentation infrastructure
- Background in creating technical video content
- Experience with documentation-as-code approaches
- Knowledge of developer metrics and analytics
- Experience with OpenAPI/Swagger specifications
- Understanding of developer experience (DX) best practices
- Knowledge of continuous integration/continuous deployment (CI/CD) practices
