Find Your Dream Job at a Company that Shares Your Values

About the Role:

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CoreWeave’s Cyber Security team is seeking an experienced and talented offensive security engineer to join our team. As part of the Cyber Security Organization at CoreWeave, security engineers work to measure and improve the security of internal and external infrastructure and application offerings that provide high-power compute to customers. CoreWeave Security engineers integrate within engineering to act as a security liaison between product, engineering, and security.  They provide assurance to business & network partners that CoreWeave’s capabilities and technologies have been adequately hardened.

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Responsibilities:

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• Perform penetration testing as well as purple- and red-team exercises
• Conduct threat modeling, code reviews, and design reviews for development teams within the business
• Research/stay abreast of new hacking techniques and find ways to counter them
• Find effective solutions to cybersecurity problems
• Develop best practices and improve security standards for the organization to adhere to while maintaining our internal compliance stance and security posture
• Ability to provide solutions to complex issues; handle multiple tasks in a fast-paced environment; set priorities; meet deadlines per project scope
• Demonstrated ability to present complex, technical information to both technical and non-technical audiences
• Strong time management, good technical writing, presentation, and documentation skills
• Ability to work with minimal supervision, attention to detail, and follow-through
• Other work-related duties as assigned

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Required Skills:

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• Proficiency in using at least one programming or scripting language (e.g. GoLang, Python, C/++) to solve automatable tasks and perform code reviews
• At least five years of experience in the offensive cybersecurity industry
• Penetration Testing experience
• Strong technical background and experience writing and using offensive security tooling
• Experience using Kubernetes and Kubernetes-related security measures
• Extensive experience with Linux OS environments
• Ability to navigate ambiguity and determine solutions to underlying problems
• Excellent interpersonal, verbal, and written communication skills with strong attention to detail
• Ability to work with minimal supervision while handling multiple tasks in a fast-paced environment
• A strong desire to learn new technologies and skills

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Nice-to-haves:

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• Certifications like Sec+, Net+, OSCP, or other relevant industry certifications.
• An understanding of best practices and how to implement them at a business-wide level
• 5+ years' experience in the cybersecurity industry or related role
• Experience with EDR tuning, detections-as-code, and threat hunting as a Blue Team member

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The Security Engineer works standard business hours. CoreWeave is a fast growth startup, and the selected candidate must be willing to be flexible when they are needed. There will be times when the Security Engineer needs to be available outside of regular business hours to support critical issues or meetings.

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Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $240,000-$275,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

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Hybrid Workplace

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Successful candidates will be expected to attend onboarding training at our NJ Headquarters within their first several weeks of employment, with subsequent quarterly travel requirements of 1 week duration.

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If you reside within a 30-mile radius of our New Jersey, New York, or Philadelphia offices, we're excited for you to join us at the office at least three times a week, recognizing the significance we place on fostering connections, collaboration, and creativity within our office culture. Our commitment to operating as a hybrid workplace underscores our dedication to enabling our employees to tailor their work-life balance to their individual preferences.

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About the Role:

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CoreWeave is seeking a highly skilled and motivated Systems Performance Engineer to join our Kernel HAVOCK Team, reporting into the Manager of Systems Engineering. In this role, you will play a crucial part in designing, developing, and optimizing our bare-metal systems from POST through joining a Kubernetes cluster. The team’s primary responsibilities include maintaining a custom Linux kernel, various OS images (Ubuntu-based), the virtualization stack (kubevirt/qemu/vfio), and the container/pod runtime stack (containerd/nydus/kubelet). You will collaborate closely with cross-functional teams, up stack engineering teams, and stakeholders to ensure our low-level software stack is performant in the context of hardware updates; and providing data, metrics, dashboards, and analysis to substantiate performance assertions.  

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Kernel Hardware - Acceleration - Virtualization - Operating Systems - Containerization - Kubelet

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Our Team’s Stack:

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• Python, Go, bash/sh, C
• Prometheus, Victoria Metrics, Grafana
• Linux Kernel (custom build), Ubuntu
• Intel/AMD/ARM CPUs, Nvidia GPUs, DPUs, Infiniband and Ethernet NICs
• Docker, kubernetes (k8s), KubeVirt, containerd, kubelet

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Responsibilities:

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• Develop and maintain tools for establishing systems performance baselines
• Develop and maintain performance regression analysis testing automation
• Development of telemetry for performance analysis across distributed clusters of servers
• Triage and fix performance issues in Linux
• Collect data, produce metrics and visualizations that communicate performance information compared to benchmarks; this data should lead to appropriate business decisions and toward greater automation that improves customer experience in relation to performance
• Collaborate with cross-functional teams to define Linux and OS requirements, specifications, and system architecture in relation to systems performance

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Requirements:

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• 5+ years of professional experience in Systems Performance Engineering
• Extensive, deep experience in Linux internals
• Fluency with a programming language geared toward automation (Python preferred, but others possible)
• Experience writing robust, testable code
• Experience diagnosing and fixing systems performance issues
• Experiencing with implementing automation testing
• Ability to effectively prioritize and communicate proposed features and fixes in a remote-employee environment
• Strong passion for automation, with a commitment to automating processes comprehensively
• Excellent documentation skills and attention to detail
• Strong analytical and problem-solving abilities

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Nice-to-haves:

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• Familiarity with QA/QE best practices
• Familiarity with Golang
• Opinions about software version control and team collaboration
• Experience working in Cloud environments
• Experience as a software engineer writing large-scale applications
• Experience in open-source community software development
• Experience with machine learning is a huge bonus

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Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $165,000-$185,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

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Hybrid Workplace

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Successful candidates will be expected to attend onboarding training at our NJ Headquarters within their first several weeks of employment, with subsequent quarterly travel requirements of 1 week duration.

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If you reside within a 30-mile radius of our New Jersey, New York, or Philadelphia offices, we're excited for you to join us at the office at least three times a week, recognizing the significance we place on fostering connections, collaboration, and creativity within our office culture. Our commitment to operating as a hybrid workplace underscores our dedication to enabling our employees to tailor their work-life balance to their individual preferences.

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CarOffer fully became part of the CarGurus (NASDAQ: CARG) family in 2023, and is an industry leader in the digital wholesale marketplace. We are automating a dealer’s ability to buy, sell, and trade cars. By bringing these two companies together, we are giving consumers and dealers alike the power to reach their destination through a full suite of digital transaction platforms.

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This is a hybrid position based out of our Addison, TX office.

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Role overviewCarOffer is seeking an experienced Senior Product Manager to join its Product team. The team is highly cross-functional, requires strong analytical skills, creative problem solving, and a keen eye for the drivers of product success. At CarOffer, a CarGurus company, you will be building a data and insights powered platform that enables teams to manage the entire wholesale transaction including everything from logistics to billing. In this role you will have the chance to chart a path for the next generation of our marketplace, ensure the improvement and reliability of key systems, and identify and drive opportunities for operational efficiency.

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What you'll do

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• Develop the vision and strategy for platform products that drive our operations forward.
• Identify user needs and translate those insights into impactful platform innovations.
• Solicit input via surveys, focus groups and direct 1-on-1 conversations to test and refine product initiatives.
• Partner closely with our engineering and design team to lead the discovery process and write detailed specs for development and messaging of these new products.
• Analyze data on product usage to drive product performance optimization.
• Work cross functionally with the broader business and effectively communicate team plans and results.
• Communicate with senior leaders across the company to define strategy, work plans and results of new product initiatives.

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What you'll bring

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• 5+ years of product management experience in a fast paced, dynamic environment.
• Have taken a lead product role in developing platform products to fuel operational efficiency.
• Strong analytical and creative problem-solving skills.
• Startup mentality; willing to pitch in wherever needed and wear many hats. Knows when to pivot.
• Excellent verbal and written communication skills and presentation experience.
• Ability and experience working and influencing cross-functionally with multiple teams across the organization.
• Ability to manage projects of varying size and scope simultaneously while prioritizing appropriately.
• Ability to effectively liaison with internal teams, and able to adapt style to work closely with varying personality types.

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Learn More About CarOffer's Culture and Benefits Here: https://www.caroffer.com/about/careers  

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Senior Account Executives, Commercial at Movable Ink take a consultative, value-based approach to selling while they build revenue-generating relationships with digital marketing leaders. Our Senior Account Executives sell our innovative technology to senior executives in the Retail/eCommerce, Financial Services, Travel, and Entertainment verticals, and have the opportunity to experience the thrill of the win, enjoy high earnings and thrive in a fast-paced, start-up environment.

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 Responsibilities:

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• Penetrating assigned accounts through effective territory planning; building and closing a strong pipeline of net new logo opportunities across verticals.
• Working as a trusted advisor to deeply understand prospective and current client’s challenges and mapping Movable Ink solutions to help them achieve both digital marketing and broader company goals.
• Collaborate with Movable Ink’s customer success organization to optimize client value and drive upsell, cross-sell and renewals.
• Develop a sophisticated knowledge of the Movable Ink platform, partner network, and digital marketing landscape.

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Basic Qualifications:

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• 3+ years of successful experience selling SaaS marketing solutions to CEOs, CMOs, VPs and Directors of Marketing
• Technical aptitude and/or background in technology
• Solid understanding of the digital marketing landscape
• High performance in selling in a large geographic territory
• Proven track record of closing high quality deals
• A consultative sales style, strong experience selling solutions and the ability to thrive in a fast-paced environment
• Exceptional organizational, presentation, and communication skills – both verbal and written
• Knowledge of Movable Ink and/or Email Marketing is a plus

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The base pay range for this position is $82,500/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

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Senior Account Executives, Commercial at Movable Ink take a consultative, value-based approach to selling while they build revenue-generating relationships with digital marketing leaders. Our Senior Account Executives sell our innovative technology to senior executives in the Retail/eCommerce, Financial Services, Travel, and Entertainment verticals, and have the opportunity to experience the thrill of the win, enjoy high earnings and thrive in a fast-paced, start-up environment.

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 Responsibilities:

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• Penetrating assigned accounts through effective territory planning; building and closing a strong pipeline of net new logo opportunities across verticals.
• Working as a trusted advisor to deeply understand prospective and current client’s challenges and mapping Movable Ink solutions to help them achieve both digital marketing and broader company goals.
• Collaborate with Movable Ink’s customer success organization to optimize client value and drive upsell, cross-sell and renewals.
• Develop a sophisticated knowledge of the Movable Ink platform, partner network, and digital marketing landscape.

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Basic Qualifications:

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• 3+ years of successful experience selling SaaS marketing solutions to CEOs, CMOs, VPs and Directors of Marketing
• Technical aptitude and/or background in technology
• Solid understanding of the digital marketing landscape
• High performance in selling in a large geographic territory
• Proven track record of closing high quality deals
• A consultative sales style, strong experience selling solutions and the ability to thrive in a fast-paced environment
• Exceptional organizational, presentation, and communication skills – both verbal and written
• Knowledge of Movable Ink and/or Email Marketing is a plus

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The base pay range for this position is $82,500/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

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Account Executives at Movable Ink take a consultative, value-based approach to selling while they build revenue-generating relationships with digital marketing leaders. Our Account Executives sell our innovative technology to senior executives in the Retail/eCommerce, Financial Services, Travel, and Entertainment verticals, and have the opportunity to experience the thrill of the win, enjoy high earnings and thrive in a fast-paced, start-up environment.

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Responsibilities:

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• Penetrating assigned accounts through effective territory planning; building and closing a strong pipeline of net new logo opportunities across verticals.
• Working as a trusted advisor to deeply understand prospective and current client’s challenges and mapping Movable Ink solutions to help them achieve both digital marketing and broader company goals.
• Collaborate with Movable Ink’s customer success organization to optimize client value and drive upsell, cross-sell and renewals.
• Develop a sophisticated knowledge of the Movable Ink platform, partner network, and digital marketing landscape.

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Basic Qualifications:

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• 2+ years of successful experience selling SaaS marketing solutions to CEOs, CMOs, VPs and Directors of Marketing
• Technical aptitude and/or background in technology
• Solid understanding of the digital marketing landscape
• High performance in selling in a large geographic territory
• Proven track record of closing high quality deals
• A consultative sales style, strong experience selling solutions and the ability to thrive in a fast-paced environment
• Exceptional organizational, presentation, and communication skills – both verbal and written
• Knowledge of Movable Ink and/or Email Marketing is a plus

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The base pay range for this position is $67,500/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

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Account Executives at Movable Ink take a consultative, value-based approach to selling while they build revenue-generating relationships with digital marketing leaders. Our Account Executives sell our innovative technology to senior executives in the Retail/eCommerce, Financial Services, Travel, and Entertainment verticals, and have the opportunity to experience the thrill of the win, enjoy high earnings and thrive in a fast-paced, start-up environment.

​

Responsibilities:

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• Penetrating assigned accounts through effective territory planning; building and closing a strong pipeline of net new logo opportunities across verticals.
• Working as a trusted advisor to deeply understand prospective and current client’s challenges and mapping Movable Ink solutions to help them achieve both digital marketing and broader company goals.
• Collaborate with Movable Ink’s customer success organization to optimize client value and drive upsell, cross-sell and renewals.
• Develop a sophisticated knowledge of the Movable Ink platform, partner network, and digital marketing landscape.

​

Basic Qualifications:

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• 2+ years of successful experience selling SaaS marketing solutions to CEOs, CMOs, VPs and Directors of Marketing
• Technical aptitude and/or background in technology
• Solid understanding of the digital marketing landscape
• High performance in selling in a large geographic territory
• Proven track record of closing high quality deals
• A consultative sales style, strong experience selling solutions and the ability to thrive in a fast-paced environment
• Exceptional organizational, presentation, and communication skills – both verbal and written
• Knowledge of Movable Ink and/or Email Marketing is a plus

​

The base pay range for this position is $67,500/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

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About the role:

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The Fleet Reliability Operations team is responsible for the day-to-day provisioning, management and uptime of CoreWeave’s ever-expanding fleet of server nodes. Playing a central role in CoreWeave’s growth strategy, this team is on the front line for configuration, updates and remote troubleshooting of our highest tier of supercomputing clusters and their networking, delivery platforms and tools dependencies. You will be in a daily battle with the forces of entropy to maximize the number of nodes CoreWeave can deliver to customers.

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We are seeking curious, creative, and persistent problem solvers to join our Fleet Reliability Operations team. This individual will join a team of committed engineers working to deploy nodes as fast as they can be racked and turned on. The individual will help us drive batches of server nodes through our provisioning and validation processes while efficiently and effectively troubleshooting node or cluster problems as they arise. 

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Key Responsibilities:

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• Configure and maintain large-scale, high-performance supercomputing clusters running state-of-the-art GPUs
• Troubleshoot hardware and software issues; escalate and coordinate as needed with data center, network, hardware, and platform teams to drive resolution
• Monitor and analyze system performance and take appropriate remediation actions for cloud health
• Approach your work with flexibility and optimism anticipating shifting business and technical priorities
• Create and maintain documentation of team processes, knowledge and best practices for system management
• Think critically about your day-to-day work and work collaboratively to improve team processes and efficiency

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Successful candidates typically share the following skills and experience:

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• 2 or more years of experience troubleshooting or administering data center or on-prem infrastructure (servers, storage, network or a mix)
• Strong understanding of Linux system administration and networking concepts
• Ability to troubleshoot hardware and software issues and perform system maintenance tasks consistently and reliably
• Bachelor’s degree in a related field or equivalent experience

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Ideal candidates may also have experience in one or more of these:

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• Software development or scripting languages (bash, python, powershell, etc)
• Grafana, prometheus, promsql queries or similar observability platforms
• Data center environments including server racks, HVAC systems, fiber trays
• Kubernetes administration
• HPC - administering GPU-related workloads

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Wondering if you’re a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. If a portion of this resonates with you, we’d love to talk. 

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Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $80,000-$110,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

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CoreWeave is the AI Hyperscaler™, delivering a cloud platform of cutting edge services powering the next wave of AI. The company’s technology provides enterprises and leading AI labs with the most performant, efficient and resilient solutions for accelerated computing. Since 2017, CoreWeave has operated a growing footprint of data centers covering every region of the US and across Europe. CoreWeave was ranked as one of the TIME100 most influential companies of 2024.

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As the leader in the industry, we thrive in an environment where adaptability and resilience are key. Our culture offers career-defining opportunities for those who excel amid change and challenge. If you’re someone who thrives in a dynamic environment, enjoys solving complex problems, and is eager to make a significant impact, CoreWeave is the place for you. Join us, and be part of a team solving some of the most exciting challenges in the industry. 

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As a Principal Engineer at CoreWeave, you will be responsible for leading technical strategy, architectural decisions, and the development of advanced features that power our GPU-accelerated cloud services. You will work closely with senior leadership, engineering teams, and product teams to define and execute on the vision for CoreWeave's next-generation infrastructure. This is an opportunity to have a direct and significant impact on the architecture of a high-growth, cutting-edge cloud platform used by leading companies in machine learning, VFX, and other compute-intensive industries.

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What You'll Do:

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• Architect and Design: Lead the design and architecture of scalable, GPU-accelerated cloud solutions. Work with cross-functional teams to translate business requirements into technical solutions.
• Innovate and Optimize: Drive technical innovation by identifying and implementing new technologies and methodologies that will enhance CoreWeave’s platform. Continuously optimizing for scalability.
• Technical Leadership: Provide mentorship and guidance to engineering teams, setting high standards for code quality, system design, and operational excellence. Lead code reviews, foster collaboration, and encourage best practices across teams.
• Cross-Team Collaboration: Work closely with stakeholders across Infrastructure, Security, Product, and Operation teams to ensure seamless integration of new features and services into the CoreWeave platform. Contribute to strategic decisions that influence the company's technical direction.
• Solve Complex Problems: Solve complex technical challenges related to distributed systems, cloud infrastructure, GPU workloads, Kubernetes, networking, security, and hardware automation.
• Thought Leadership: Stay ahead of industry trends in cloud computing, AI, Kubernetes, and other relevant domains. Represent CoreWeave as a thought leader at conferences, industry events, and in technical communities.

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Who You Are:

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• Experience: 10+ years of experience in engineering, with at least 5+ years in leadership.
• Strong Technical Background: Expertise in designing and building large-scale distributed systems, with deep knowledge of containerization, and orchestration.
• Programming Skills: Proficiency in languages such as Go, Python, C++, Rust or similar.
• Architecture & Scalability: Deep understanding of cloud-native architectures, and the challenges of scaling compute-intensive infrastructure.
• Leadership & Mentorship: Proven ability to lead teams involving multiple projects, making high-level technical decisions. Experience mentoring and growing individuals across all skill levels.
• Problem Solving & Innovation: A track record of initiating change by solving complex, high-impact engineering problems. Driving innovation in cloud infrastructure or other relevant technologies.
• Communication: Demonstrated experience engaging with stakeholders at all levels of the organization. Experience presenting technical ideas to non-technical audiences.

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Nice to Have:

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• Experience with the Kubernetes ecosystem, including custom controllers, control planes, and operator development.
• Experience with operational excellence and scalability, removing engineering friction and enhancing developer productivity across all layers of infrastructure.
• Build and operate resilient, high-performance computing networks for AI workloads.
• Design, develop, and maintain scalable applications and APIs.
• Experience with cloud based storage solutions.
• Building, designing, operating large scale server fleet automation and systems.
• Experience securing internal and external infrastructure while continuously assessing and improving security measures across CoreWeave’s services.
• Experience with datacenter hardware and technologies.
• Problem-solving with a passion for innovation and collaboration.
• Work in a fast-paced environment, balancing multiple priorities.

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Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $275,000-$330,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

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Role overview

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As a Senior Salesforce Engineer, you will play a key role in developing, maintaining, and enhancing Salesforce-centered applications. Collaborating closely with stakeholders and Product Managers, you will evaluate the impact of new requirements on interconnected applications, ensuring the implementation of effective solutions. You will leverage your deep understanding of Salesforce architecture, application programming, and security principles to create scalable, high-performance solutions.

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What you'll do

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• Solution Design, Development & Deployment:

+ Lead the development of high-quality, complex code using Apex, LWC, SOQL, Visualforce, and declarative tools to build robust Salesforce customizations and integrations.

+ Ensure scalable and maintainable solutions by following best practices for both declarative and programmatic approaches.

+ Oversee package building, deployment across multiple environments, and manage the release cycle with proper versioning and rollbacks.

• Architecture, Performance & Scalability:

+ Actively participate in architectural decisions with a focus on optimizing performance, scalability, and security.

+ Conduct impact assessments for new requirements, ensuring alignment with both upstream and downstream systems and processes.

• API & Integration Management:  

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+ Design, build, and manage integrations between Salesforce and external applications, including telephony, payment, live chat/SMS solutions.

+ Utilize REST APIs, Web Services, JSON, and Platform Events to create seamless connections between systems.

• Quality Assurance & Testing:  

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+ Lead comprehensive quality testing efforts, including creating test plans, executing test cases, and tracking defects for enterprise applications.

+ Implement advanced testing strategies, such as automated and performance testing frameworks, to ensure the reliability and efficiency of Salesforce solutions.

• Analytics, Reporting & System Optimization:  

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+ Leverage Salesforce analytics and enterprise-level tools to extract insights and drive data-driven decision-making.

+ Ensure the continuous optimization of system performance, monitoring for potential issues and areas for improvement.

• Troubleshooting & Root Cause Analysis:  

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+ Lead troubleshooting and root cause analysis for both development and production environments.

+ Use system metrics and analysis to identify and resolve issues promptly, minimizing downtime and ensuring smooth operation.

• Collaboration & Continuous Improvement:  

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+ Collaborate with stakeholders, peers, and junior team members to review technical designs, conduct peer reviews, and share best practices.

+ Work within an Agile methodology, ensuring iterative development and continuous feedback.

+ Stay updated on the latest Salesforce technologies and security trends, improving your skills in areas like performance enhancement and threat remediation.

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What you'll bring

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• Salesforce Expertise:

+ Strong knowledge of Salesforce Service and Sales Cloud, including opportunities, leads, Salesforce CPQ, cases, entitlements, Omni-Channel Routing, reporting, security/sharing, automation, and data imports.

+ Experience integrating Salesforce with document management, billing, and subscription management tools.

• Technical Skills:  

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+ Proficiency in Apex, LWC, SOQL, Visualforce, and Platform Events.

+ Experience with REST APIs, Web Services, JSON, and other integrations.

+ Familiarity with AppExchange and the ability to quickly learn 3rd-party applications.

+ Proficiency with GitHub or a similar version control system.

+ Understanding of error monitoring tools and practices.

• Development Experience:  

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+ Minimum of 5 years of experience working with Salesforce Sales and Service Cloud in a developer role.

+ 5+ years of professional experience administering and developing SaaS applications.

+ Experience with Java or similar object-oriented programming languages.

• Soft Skills:  

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+ Strong presentation and communication skills, with fluency in professional English (verbal and written).

+ Ability to manage multiple projects simultaneously while meeting deadlines.

+ Experience working in Agile environments and collaborating with teams.

• Education & Certifications:  

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+ Bachelor’s degree in Computer Science, Information Technology, or a related field.

+ Salesforce certifications such as Certified Administrator and Platform Developer I and II are preferred.

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The Manager of Audit Coordination will serve as the primary liaison between internal and external auditors, various departments, and senior leadership. This role ensures the smooth and efficient coordination of all audit activities, including audit scheduling, data collection, and communication of audit findings. The ideal candidate will have a strong background in audit processes, risk management, and stakeholder engagement, with a focus on facilitating effective audit procedures and driving timely resolution of audit issues.

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Your Role:

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• Serve as the primary point of contact for internal and external auditors throughout the audit lifecycle.
• Facilitate audit engagements by coordinating meetings, ensuring timely submission of requested PBC list, and managing the flow of communication between auditors and internal owners of PBC list
• Ensure that all relevant documentation, reports, and supporting evidence are provided to auditors in a timely and accurate manner
• Monitor the progress of ongoing audits, ensuring compliance with timelines and addressing any potential roadblocks or delays.
• Assist departments in understanding audit requirements and provide support in addressing audit-related queries
• Track audit findings, recommendations, and action items, working with stakeholders to ensure prompt resolution
• Facilitate discussions between auditors and various departments to ensure that findings are understood, and corrective actions are agreed upon
• Build and maintain strong relationships with internal teams and external auditors, fostering collaboration and open communication
• Continuously review and improve audit coordination processes to enhance efficiency and reduce bottlenecks
• Collaborate with internal audit teams to refine tools, templates, and systems used for audit coordination and documentation
• Help identify gaps or areas of improvement in internal controls and provide recommendations for strengthening processes
• Other ad loc accounting tasks as needed including account reconciliation, reporting, book journal entries etc.

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Your Experience and Skill

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• Excellent organizational and project management skills, with the ability to manage multiple audits and stakeholders simultaneously
• Strong communication and interpersonal skills, with the ability to collaborate effectively across departments and levels of seniority
• Strong understanding of audit processes, risk management, and internal controls
• Strong problem-solving and critical thinking abilities
• Minimum of 5 years of experience in audit coordination, project management, or audit-related roles with big 4
• Bachelor’s degree in accounting, Finance, or related field; CPA, CMA, or equivalent certification preferred

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Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $140,000-$175,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

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Our Journey at Keep

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At Keep, we embarked on a mission with a powerful question: Why hasn't the banking experience caught up with the rapid pace of technology?

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This continues to fuel our passion for reshaping the Canadian fintech landscape. We provide businesses with a comprehensive suite of cross-border banking services, offering everything from credit cards to deposit accounts, currency conversions, and revenue financing.

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With a team of seasoned global startup veterans with successful exits, Keep is committed to leading the charge as Canada's next-generation fintech institution. Backed by VCs in the fintech sector, we're racing ahead, expanding our reach and impact like never before.

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Keep Technologies Corp.

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Location: 51 Wolseley Street, Toronto, ON M5T 1A4

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Position: Software Engineering Manager (NOC20012)

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About the Role

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As a Software Engineering Manager at Keep Technologies Corp, you will play a pivotal role in driving our engineering projects to success. We are looking for a leader who is passionate about technology and innovation, and who can inspire and direct a talented team of engineers.

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Key Responsibilities:

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• Actively engage in the creation, development, and review of technical projects and the broader engineering activities of the department.
• Recruit, hire, and mentor staff, focusing on the development and maintenance of their skills in key areas.
• Effectively allocate, manage, and appraise the technical tasks of both departmental and project-specific groups.
• Oversee and secure necessary resources for project completion, encompassing the drafting of work specifications, formulation of project timelines, budgeting, risk assessment, and the selection of materials, equipment, team members, and external contractors.
• Establish and uphold guidelines, norms, and processes within the engineering and technical realms of the department.
• Assume responsibility for the oversight of organizational projects, aligning them with business objectives.
• Ensure the accuracy and excellence of comprehensive project plans that integrate all team functions.
• Lead multidisciplinary teams towards the achievement of stipulated goals, ensuring projects are delivered on time, within scope, and budget.

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Employment Type: Full-Time Position

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Travel Requirement: Occasional travel to the US or Mexico (1-2 times per year) for team gatherings.

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Salary Range: $128,005 - $200,000 CAD Yearly

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Benefits:

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• Comprehensive health insurance
• Paid sick leave and holidays

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Work Location: Ottawa, Ontario, Canada

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Interested in Applying? Please send your application or any queries to our Head of People, Omar at omar@trykeep.com.

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Qualifications:

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• Bachelor’s degree in Engineering, Project Management, or a related field; Master’s degree preferred.
• A minimum of 5-10 years' experience in engineering and project management.
• Demonstrated leadership abilities, including experience in staff recruitment, supervision, and development.
• Proficiency in project management methodologies (e.g., Agile, Lean).
• A strong technical background with an understanding of engineering domains relevant to our projects.
• Exceptional communication skills, both verbal and written.
• Robust problem-solving and organizational capabilities.
• Familiarity with industry standards, norms, and regulations.
• Strategic thinking skills aligned with organizational objectives.
• Certifications such as PMP, CEM, etc., are advantageous.
• Excellent interpersonal skills for effective cross-departmental collaboration.

​

We are pleased to accept applications from underrepresented groups and encourage applications from Indigenous persons, youth, new immigrants, and persons with disabilities.

​

Want to Learn More?

=======================

​

Head over to our webpage to discover more about us. Take a peek at our Glassdoor profile to see what our Keepers are saying, and stay tuned for exciting updates on our LinkedIn page and learn about our values and benefits on our career page.

​

Commitment to Diversity and Inclusion

=========================================

​

Keep provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

​

Our Journey at Keep

=======================

​

At Keep, we embarked on a mission with a powerful question: Why hasn't the banking experience caught up with the rapid pace of technology?

​

This continues to fuel our passion for reshaping the Canadian fintech landscape. We provide businesses with a comprehensive suite of cross-border banking services, offering everything from credit cards to deposit accounts, currency conversions, and revenue financing.

​

With a team of seasoned global startup veterans with successful exits, Keep is committed to leading the charge as Canada's next-generation fintech institution. Backed by VCs in the fintech sector, we're racing ahead, expanding our reach and impact like never before.

​

About the Role

==================

​

Join us at Keep as a Sr. Product Designer, where your design expertise will directly shape the future of cross-border banking solutions. You’ll lead the design vision and execution for our suite of financial services, ensuring our products are user-centric, visually compelling, and seamlessly integrated into our customers' workflows. Your role will involve improving the overall user experience while collaborating closely with cross-functional teams to ensure alignment between design, product, and engineering.

​

Who We're Looking For

=========================

​

• 5+ years of experience in design and product management, with a portfolio showcasing your design process and outcomes.
• Proficiency in design tools sulikeketch, Figma, or Adobe Creative Suite.
• Strong understanding of user-centered design principles and methodologies.
• Experience conducting user research, usability testing, and user feedback analysis.
• Strong communication skills and ability to collaborate effectively with cross-functional teams.
• Passion for design and desire to create delightful user experiences.
• Startup experience preferred

​

Key Responsibilities

========================

​

• Collaborate with Product Managers: Improve the overall design process and ensure smooth coordination between teams.
• Ensure Design Quality: Maintain high standards of design quality and consistency across all projects.
• Solve UX Challenges: Identify and resolve user experience issues to enhance the product's usability and performance.
• Facilitate Cross-Team Collaboration: Implement effective handoffs between Product, Design, and Engineering for smooth execution.
• Lead UX Research: Conduct research and gather customer feedback to inform and guide design decisions.
• Manage the Design System: Oversee the design system, ensuring its accurate implementation and evolution across projects.

​

Why You Should be Excited About This Role

=============================================

​

• Play a pivotal role in shaping the future of Canadian fintech by driving key financial strategies and initiatives that fuel our growth.
• Lead a high-impact function with visibility across the organization, working closely with senior leadership to influence strategic direction.
• Collaborate with diverse teams across the company, gaining a comprehensive view of our operations and contributing to the success of cross-functional initiatives.
• Be part of a dynamic, innovative environment that values continuous improvement and where your contributions will directly impact the way businesses utilize cross-border banking solutions.
• Join a passionate team that fosters a culture of innovation, collaboration, and professional growth, allowing you to continuously evolve and take on new challenges.

​

Why Join Keep?

==================

​

• We're obsessed with investing in data-driven solutions and cutting-edge technologies.
• Be a part of a team that's rewriting the playbook for the Canadian fintech industry.
• Data is the fuel for our growth engine, and you'll be in the driver's seat shaping our data strategies.
• Embrace a fully inclusive and remote-friendly company culture that values diversity and work-life balance.
• Help us bring modern banking solutions to businesses, reshaping the banking experience for our customers.

​

Why This Might Not Be a Good Fit

====================================

​

• If you're a stickler for a highly structured environment with constant hand-holding, you might find our culture of autonomy and trust a bit different.
• If you're more of a slow-and-steady-wins-the-race kind of person, our fast-paced, dynamic environment might be a bit of a rollercoaster.
• Given the nature of our industry and our rapid growth, ambiguity and uncertainty are all part of the ride. If you prefer clear-cut structures or roles, you might find our dynamic environment a bit too adventurous.
• Collaboration is the heartbeat of Keep, and if you prefer to work in your own little bubble without engaging with the wider team, you might find our approach to teamwork a tad unconventional.

​

What’s the Interview Process Like?

======================================

​

1. Portfolio review
2. People Screening to understand your experience and ensure a cultural fit
3. Technical Interview with one of our Senior Software Engineers
4. UX Design Challenge with our CTO
5. Dive into a Project Presentation, where you'll showcase your skills through a comprehensive project
6. References
7. Offer 🎉

​

Want to Learn More?

=======================

​

Head over to our webpage to discover more about us. Take a peek at our Glassdoor profile to see what our Keepers are saying, and stay tuned for exciting updates on our LinkedIn page and learn about our values and benefits on our career page.

​

Commitment to Diversity and Inclusion

=========================================

​

Keep provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

​

Our Journey at Keep

=======================

​

At Keep, we embarked on a mission with a powerful question: Why hasn't the banking experience caught up with the rapid pace of technology?

​

This continues to fuel our passion for reshaping the Canadian fintech landscape. We provide businesses with a comprehensive suite of cross-border banking services, offering everything from credit cards to deposit accounts, currency conversions, and revenue financing.

​

With a team of seasoned global startup veterans with successful exits, Keep is committed to leading the charge as Canada's next-generation fintech institution. Backed by VCs in the fintech sector, we're racing ahead, expanding our reach and impact like never before.

​

Engineering at Keep ⭐️

==========================

​

Our engineering process starts with building good problem statements and hypotheses before jumping into coding. As an Engineering Manager for our team, you will have a big influence on how we plan, prioritize, and execute our product roadmap, while you grow our engineers to excellence.

​

Our team is full of folks with high emotional intelligence. We do not believe in a culture with folks working in silos. We encourage people to work together as much as they feel like, enabling pair programming sessions within and across teams, coordinating engineering all hands meeting every two weeks with awesome presentations from the team, and building a culture where everyone feels they belong to the team. We will always listen to what you have to say.

​

Who We’re Looking For

=========================

​

• You have been a hands-on Engineering Manager with a proven track of at least 5+ years of cumulative industry experience.
• You have 2+ years of experience managing engineers working on early to mid-stage startups.
• You have been hands-on with JavaScript. We are looking for managers who have excellent coding and management chops.
• You have experience shipping code into production owning your work from definition through post-deployment analytics.
• You own a particular domain and lead its architecture to scale along the business.
• Your ability to write Technical Specs is outstanding and people look forward to reading your specs and building their own taking inspiration from yours
• You can build a culture of highly collaborative and high-performance members. You guide your team to follow best coding practices such as performing great code reviews, driving pair programming sessions, generating technical diagrams to understand the scope of a feature, and splitting work between the team. You lead your team by example.
• You excel at communication. There is no such thing as over-communication for our team, we always try to make things as crystal clear as possible.
• Brownie points if you have worked at a Fintech before.

​

Key Responsibilities

========================

​

• Lead Product and Technical Roadmap: Influence product planning, prioritize tasks, and ensure successful execution of the roadmap while owning technical domains and architecture.
• Mentor and Develop Engineering Talent: Grow the engineering team through guidance, mentorship, and fostering a collaborative and inclusive culture.
• Hands-On Technical Leadership: Actively participate in coding, particularly in JavaScript, while setting an example for the team through best coding practices.
• Promote Effective Collaboration: Encourage teamwork through pair programming, code reviews, and clear communication, ensuring a highly engaged and high-performing team.
• Write and Guide Technical Specifications: Create exemplary technical specifications that set the standard for the team and drive successful project execution.

​

Why You Should be Excited About This Role

=============================================

​

• Play a pivotal role in shaping the future of Canadian fintech by driving key financial strategies and initiatives that fuel our growth.
• Lead a high-impact function with visibility across the organization, working closely with senior leadership to influence strategic direction.
• Collaborate with diverse teams across the company, gaining a comprehensive view of our operations and contributing to the success of cross-functional initiatives.
• Be part of a dynamic, innovative environment that values continuous improvement and where your contributions will directly impact the way businesses utilize cross-border banking solutions.
• Join a passionate team that fosters a culture of innovation, collaboration, and professional growth, allowing you to continuously evolve and take on new challenges.

​

Why Join Keep?

==================

​

• We're obsessed with investing in data-driven solutions and cutting-edge technologies.
• Be a part of a team that's rewriting the playbook for the Canadian fintech industry.
• Data is the fuel for our growth engine, and you'll be in the driver's seat shaping our data strategies.
• Embrace a fully inclusive and remote-friendly company culture that values diversity and work-life balance.
• Help us bring modern banking solutions to businesses, reshaping the banking experience for our customers.

​

Why This Might Not Be a Good Fit

====================================

​

• If you're a stickler for a highly structured environment with constant hand-holding, you might find our culture of autonomy and trust a bit different.
• If you're more of a slow-and-steady-wins-the-race kind of person, our fast-paced, dynamic environment might be a bit of a rollercoaster.
• Given the nature of our industry and our rapid growth, ambiguity, and uncertainty are all part of the ride. If you prefer clear-cut structures or roles, you might find our dynamic environment a bit too adventurous.
• Collaboration is the heartbeat of Keep, and if you prefer to work in your own little bubble without engaging with the wider team, you might find our approach to teamwork a tad unconventional.

​

These are some things we recognize in our team!

===================================================

​

.png).png)What is our Interview Process?

==================================

​

1. Talk to someone from our people team (30 min): We would like to understand your experience and background.
2. Coding Interview (60 min): You will pair-program with one of our engineers to create a small prototype to solve a particular business problem.
3. High-level design (60 min): You will be given a product requirement and will design the software architecture of how we should implement that particular functionality.
4. Project Discussion (60 min): One of our Engineering Managers will dive deep into one or two of your most challenging projects.
5. CTO screening (45 min): Last but not least, meet our CTO. This round will be focused on knowing more about your past experiences and leadership style.
6. References
7. Offer 🎉

​

Want to Learn More?

=======================

​

Head over to our webpage to discover more about us. Take a peek at our Glassdoor profile to see what our Keepers are saying, and stay tuned for exciting updates on our LinkedIn page and learn about our values and benefits on our career page.

​

Commitment to Diversity and Inclusion

=========================================

​

Keep provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

​

Our Journey at Keep

=======================

​

At Keep, we embarked on a mission with a powerful question: Why hasn't the banking experience caught up with the rapid pace of technology?

​

This continues to fuel our passion for reshaping the Canadian fintech landscape. We provide businesses with a comprehensive suite of cross-border banking services, offering everything from credit cards to deposit accounts, currency conversions, and revenue financing.

​

With a team of seasoned global startup veterans with successful exits, Keep is committed to leading the charge as Canada's next-generation fintech institution. Backed by VCs in the fintech sector, we're racing ahead, expanding our reach and impact like never before.

​

About the Role

==================

​

Join us at Keep as a Controller, where your expertise in financial management and strategic oversight will be pivotal in driving our financial success. In this role, you’ll oversee our financial operations, ensuring accuracy, compliance, and efficiency, while shaping the financial strategies that support our rapid growth. Your deep understanding of financial processes will ensure our operations are robust and scalable as we continue to expand in the fast-paced fintech landscape.

​

Who We're Looking For

=========================

​

• Strong leadership abilities, with experience mentoring and developing high-performing finance teams.
• Effective communicator, capable of conveying complex financial information to stakeholders at all levels.
• Meticulous in reviewing financial statements, ensuring accuracy and compliance with regulatory standards.
• Skilled in analyzing financial data, identifying trends, and making data-driven decisions to support the company’s growth.
• Adaptable and flexible, thriving in a fast-paced, high-growth environment while proactively seeking opportunities to improve processes.

​

Key Responsibilities:

=========================

​

• Oversee Financial Management: Manage budgeting, forecasting, cash flow, and financial reporting to support the company’s growth objectives.
• Ensure Accurate Accounting and Reporting: Lead the preparation of financial statements, manage audits, and ensure compliance with accounting standards.
• Implement Internal Controls: Design and maintain robust internal control systems to safeguard company assets and improve financial processes.
• Lead and Mentor Finance Team: Foster a high-performance culture, mentoring the finance team and collaborating with cross-functional teams on strategic initiatives.
• Provide Financial Insights: Deliver data-driven financial analysis and recommendations to senior management, supporting business decisions and growth strategies.

​

Why You Should be Excited About This Role

=============================================

​

• Play a pivotal role in shaping the future of Canadian fintech by driving key financial strategies and initiatives that fuel our growth.
• Lead a high-impact function with visibility across the organization, working closely with senior leadership to influence strategic direction.
• Collaborate with diverse teams across the company, gaining a comprehensive view of our operations and contributing to the success of cross-functional initiatives.
• Be part of a dynamic, innovative environment that values continuous improvement and where your contributions will directly impact the way businesses utilize cross-border banking solutions.
• Join a passionate team that fosters a culture of innovation, collaboration, and professional growth, allowing you to continuously evolve and take on new challenges.

​

Why Join Keep?

==================

​

• We're obsessed with investing in data-driven solutions and cutting-edge technologies.
• Be a part of a team that's rewriting the playbook for the Canadian fintech industry.
• Data is the fuel for our growth engine, and you'll be in the driver's seat shaping our data strategies.
• Embrace a fully inclusive and remote-friendly company culture that values diversity and work-life balance.
• Help us bring modern banking solutions to businesses, reshaping the banking experience for our customers.

​

Why This Might Not Be a Good Fit

====================================

​

• If you're a stickler for a highly structured environment with constant hand-holding, you might find our culture of autonomy and trust a bit different.
• If you're more of a slow-and-steady-wins-the-race kind of person, our fast-paced, dynamic environment might be a bit of a rollercoaster.
• Given the nature of our industry and our rapid growth, ambiguity and uncertainty are all part of the ride. If you prefer clear-cut structures or roles, you might find our dynamic environment a bit too adventurous.
• Collaboration is the heartbeat of Keep, and if you prefer to work in your own little bubble without engaging with the wider team, you might find our approach to teamwork a tad unconventional.

​

What’s the Interview Process Like?

======================================

​

1. People Screening to understand your experience and ensure a cultural fit
2. Get on a call with Josh our Finance Lead and Capital Markets Lead
3. Get on a call with Oliver our CEO
4. Dive into a Project Presentation, where you'll showcase your skills through a comprehensive project
5. References
6. Offer 🎉

​

Want to Learn More?

=======================

​

Head over to our webpage to discover more about us. Take a peek at our Glassdoor profile to see what our Keepers are saying, and stay tuned for exciting updates on our LinkedIn page and learn about our values and benefits on our career page.

​

Commitment to Diversity and Inclusion

=========================================

​

Keep provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

​

Our Journey at Keep

=======================

​

At Keep, we embarked on a mission with a powerful question: Why hasn't the banking experience caught up with the rapid pace of technology?

​

This continues to fuel our passion for reshaping the Canadian fintech landscape. We provide businesses with a comprehensive suite of cross-border banking services, offering everything from credit cards to deposit accounts, currency conversions, and revenue financing.

​

With a team of seasoned global startup veterans with successful exits, Keep is committed to leading the charge as Canada's next-generation fintech institution. Backed by VCs in the fintech sector, we're racing ahead, expanding our reach and impact like never before.

​

Don't see a position that matches your background and career goals today? We'd still love to hear from you! Our team is growing, and new positions are being opened regularly. If you are passionate about Fintech and making a difference for small and midsize businesses, please submit your application so we can contact you when the right position becomes available.

​

Why You Should Join Keep

----------------------------

​

• Keepers love working here because we listen to each other and strive for everyone’s success.
• We are remote-first, so you can work from anywhere if your hours overlap with EST.
• Our team values work-life balance, offering 25 days of personal time off annually.
• We provide insurance for you and your family, regardless of your location.
• We meet at scenic locations for offsites—recently, the team had a blast in Cancun, Mexico!
• With our rapid growth, you’ll have the chance to shape your role as we evolve.
• We solve tough problems, so you’ll always face exciting challenges and learn something new.

​

Why This Might Not Be a Good Fit

------------------------------------

​

• If you're a stickler for a highly structured environment with constant hand-holding, you might find our culture of autonomy and trust a bit different.
• If you're more of a slow-and-steady-wins-the-race kind of person, our fast-paced, dynamic environment might be a bit of a rollercoaster.
• Given our industry's nature and rapid growth, ambiguity, and uncertainty are all part of the ride. If you prefer clear-cut structures or roles, you might find our dynamic environment a bit too adventurous.
• Collaboration is the heartbeat of Keep, and if you prefer to work in your own little bubble without engaging with the wider team, you might find our approach to teamwork a tad unconventional.

​

Want to Learn More?

=======================

​

Head over to our webpage to discover more about us. Take a peek at our Glassdoor profile to see what our Keepers are saying, and stay tuned for exciting updates on our LinkedIn page and learn about our values and benefits on our career page.

​

Commitment to Diversity and Inclusion

=========================================

​

Keep provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

​

Role Overview

​

The Manager, Field Sales - West is responsible for leading, coaching, and developing a high-performing sales team at the individual level. The Manager, Field Sales – West will be responsible for contributing to and executing the strategic direction as set forth by the Director, Field Sales and VP of Sales. The successful candidate will have experience working in a fast-paced sales environment with high-growth expectations concentrating on ever increasing complicated product offerings. The Sales Manager will own a segment of the business, and will be responsible to delivering against sales targets, while contributing to the successful rollout of new products to existing customers, renewal of existing customers and acquisition of new customer partnerships.

​

What you'll do  

​

• Directly manage, coach, and develop a 6-person field sales team regionalized within the continental US.
• Work cross-functionally with other departments to communicate the needs of CarGurus customers and product requirements.
• Utilize an analytical mindset that allows for deeper inspection of individual, team, and segment level pipeline development and forecasting.
• Bring a growth mind-set to the team while continually driving accountability, trust, and integrity.
• Spearhead the rollout of new products and programs, ensuring that reps are adequately trained and confident for significant client adoption.
• Effectively communicates, formally and informally, up and down the organization.
• Contribute to all aspects of sales management administration (forecasting, region reviews, etc.).
• Comfortable and proficient in the implementation of sales processes and methodologies.
• Continual spot coaching, as well as organized sessions in the interest of up-skilling members of the team on a professional, personal, and financial basis.
• Speaking engagements and face-to-face responsibilities as required.
• Get in the trenches to strategize and help to move deals across the line with the team.
• Travel into market with team members to provide in-field coaching and development.

​

What you'll bring

​

• BA/BS minimum.
• Previous management and leadership experience required.
• Track record of success and achievement in sales and other pursuits.
• Experience selling SaaS or other internet/technology subscriptions a strong plus.
• Effective user of technology tools, including CRM and Looker, to improve sales performance.
• Ambitious sales leader committed to the success of his/her team.
• Exceptional credibility with previous team members and organizations.
• Strong track record of decisiveness and accountability in previous roles.
• Proven approach of providing servant leadership through emotional intelligence and “grit."

CoreWeave is looking for a seasoned Client Director to manage 1-2 strategic global enterprise accounts. This individual will be responsible for driving account growth, fostering long-term partnerships, and ensuring the successful delivery of solutions. The ideal candidate has extensive experience in enterprise account management within the hyperscalers, with a proven ability to influence C-level executives and execute complex, multi-year engagements. At CoreWeave, we are building the next generation public cloud for accelerated workloads. 

​

Responsibilities:

​

• Own the relationship and be the single point of contact for 1-2 strategic global accounts, ensuring consistent value delivery and account growth.
• Develop and maintain a deep understanding of the client's business objectives, challenges, and industry trends to identify opportunities for service expansion.
• Collaborate with internal teams, including Solutions Architects, Engineering, Product, and Support, to ensure the seamless delivery of solutions.
• Create and implement detailed account plans focused on driving new revenue, increasing adoption, and optimizing the client’s use of cloud services.
• Regularly engage with key client stakeholders at the executive level to review performance, identify challenges, and ensure strategic alignment.
• Lead contract negotiations, renewals, and expansion discussions to ensure favorable terms and long-term partnerships.
• Drive customer satisfaction and work to resolve escalated issues by coordinating with cross-functional teams to deliver exceptional client outcomes.
• Travel up to 35% to meet with clients and prospects, attend industry events, and participate in on-site meetings.

​

Qualifications:

​

• 10+ years of experience in sales, with 5+ years managing strategic enterprise accounts, preferably within hyperscalers (AWS, GCP, Azure).
• Demonstrated ability to manage and grow 1-2 high-value, global enterprise accounts with a focus on long-term, complex engagements.
• Proven track record in developing and executing account strategies to drive adoption, consumption, and expansion of cloud services or SaaS solutions.
• Deep understanding of cloud infrastructure, enterprise technology stacks, and how to map customer needs to specific solutions.
• Strong ability to influence C-level executives and key stakeholders to align solutions with their business goals.
• Excellent communication, negotiation, and presentation skills with a consultative sales approach.
• Bachelor's degree in Business, Engineering, or related field; advanced degree or relevant certifications a plus.

​

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position of $175,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience

​

As a Principal Infrastructure Engineer on the Movable Ink DaVinci Platform, you will play a pivotal role in shaping the direction and execution of our infrastructure strategy.  You will be responsible for driving key initiatives that enhance the scalability, reliability, and security of our infrastructure platform and the systems and services that run on it. Your leadership and deep technical expertise will be critical in ensuring our infrastructure meets the growing demands of our business and enables the continued improvement of our developer productivity.  You will collaborate closely with Engineering Managers, the SRE team, VP of Engineering and other key stakeholders to deliver high-quality, observable, and scalable solutions.

​

This is a great opportunity to establish the foundational core infrastructure for a very fast growing and fast moving part of Movable Ink.

​

The role will be reporting to the Site Reliability Engineering Manager.

​

​

Responsibilities:

​

• Set the technical vision for the Da Vinci Platform core infrastructure and lead its roadmap.
• Shape and refine the Incident Management framework for DaVinci in collaboration with the SRE team, ensuring efficient and effective response to incidents.
• Lead the migration of all service infrastructure to Infrastructure as Code (IaC) using Terraform, establishing best practices and ensuring consistent, repeatable deployments.
• Own the Telemetry & Monitoring platforms on DaVinci, ensuring comprehensive observability and proactive issue detection.
• Cloud Cost Optimization: Lead cloud cost optimization efforts on GCP, planning and implementing strategies to maximize value and minimize waste.
• Infrastructure Security Audits: Own infrastructure security audits and compliance, ensuring adherence to industry standards and best practices.
• Global Datacenter Architecture: Own the global datacenter architecture & topology for DaVinci, ensuring a robust and scalable infrastructure.

​

​

Qualifications:

​

• 10+ years of technical hands-on experience in cloud infrastructure, network engineering or software engineering running distributed systems at scale.
• 5+ years of operational experience running distributed systems in GCP.
• Degree in computer science or equivalent experience.
• Proven track record of leading complex, high-impact projects across distributed systems, with a focus on scalability, reliability, and security.
• Extensive hands-on experience with AWS or GCP as an individual contributor, with a strong focus on GCP.
• Deep understanding of modern infrastructure management tools and processes, including Terraform, Kubernetes, and ArgoCD.
• Hands-on experience in operating Kubernetes clusters and Kubernetes based workloads including troubleshooting deployments and GKE configuration.
• Professional experience working with programming languages such as Python, Go, or similar.
• Expertise in managing and optimizing telemetry, monitoring, and secrets management platforms.
• Experience with disaster recovery planning, cloud cost optimization, and network topology design.
• Strong experience in infrastructure security audits, compliance, and global datacenter architecture.
• Excellent problem-solving and communication skills, with the ability to collaborate effectively with cross-functional teams including product managers, engineering leadership, software engineers, and site reliability engineers.
• Experience or exposure to GCP data and AI services such as DataProc, BigQuery and Vertex are a plus.

​

​

The base pay range for this position is $220,000 - $240,000 USD/year. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

The Data Center Technician must work well with others and will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position is a full-time, salaried, 100% in-person role that involves hardware and network diagnostics followed by physical repair and may include participation in an on-call rotation.

​

• Maintain data center operations to ensure availability and reliability of service levels
• Conduct hardware and network diagnostics and repairs
• Root cause analysis of hardware and software failures
• Training of internal teams
• Development of documentation
• Provide technical support to data center teams
• Development of scripts to update server and networking hardware
• Maintain inventory
• Assemble and install equipment
• Perform maintenance of test and tools equipment
• Occasional travel to other data centers as needed

​

Requirements:

​

• Computer Hardware experience (troubleshooting, assembling)
• Linux Operating System experience
• All physical requirements are expected with reasonable accommodations
• Candidates should be able to lift up to 50lbs and/or work in elevated locations
• Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed
• Excellent time management, organizational and communication skills
• Must be able to prioritize tasks and react quickly to issues

​

Education/Experience

​

Hands-on OR educational based experience with any of the following areas:

​

• Computer Hardware, including troubleshooting and repair skills experience
• Five years Data Center experience (minimum)
• Computer Networking experience
• Python, Bash or other scripting languages experience
• Experience with Cisco IOS and/or Juniper JunOS
• An Associates Degree or equivalent experience in an IT related field

The Data Center Technician must work well with others and will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position is a full-time, salaried, 100% in-person role that involves hardware and network diagnostics followed by physical repair and may include participation in an on-call rotation.

​

• Maintain data center operations to ensure availability and reliability of service levels
• Conduct hardware and network diagnostics and repairs
• Root cause analysis of hardware and software failures
• Training of internal teams
• Development of documentation
• Provide technical support to data center teams
• Development of scripts to update server and networking hardware
• Maintain inventory
• Assemble and install equipment
• Perform maintenance of test and tools equipment
• Occasional travel to other data centers as needed

​

Requirements:

​

• Computer Hardware experience (troubleshooting, assembling)
• Linux Operating System experience
• All physical requirements are expected with reasonable accommodations
• Candidates should be able to lift up to 50lbs and/or work in elevated locations
• Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed
• Excellent time management, organizational and communication skills
• Must be able to prioritize tasks and react quickly to issues

​

Education/Experience

​

Hands-on OR educational based experience with any of the following areas:

​

• Computer Hardware, including troubleshooting and repair skills experience
• Five years Data Center experience (minimum)
• Computer Networking experience
• Python, Bash or other scripting languages experience
• Experience with Cisco IOS and/or Juniper JunOS
• An Associates Degree or equivalent experience in an IT related field

Hi, I'm Debbie, a Technical Support Manager at Customer.io. I’m looking for a Technical Support Engineer to join our growing team based in the EMEA region.

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Are you an early riser who loves getting a jump on the day? As a Technical Support Engineer with a 6am start time, you'll be ahead of the game, providing exceptional support to our global customers. By starting early, you’ll have more time to enjoy your afternoons and create a work-life balance that suits your lifestyle.

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If you're ready to make an impact, work with cutting-edge technology, and still have time for your passions after work, this role is perfect for you!

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As a Technical Support Engineer, you’ll communicate directly with our customers via our Support Center. Our team is especially excited to hear from folks with Technical Support backgrounds who have experience communicating technical tasks mostly over email—a strong ability to communicate in writing is more than nice to have.

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On a day-to-day, you’ll triage a diversity of support tickets as well as work on process improvement, and conduct regular touch points with our Product and Customer Success teams. You'll also help new and existing customers get up and running with our product, diagnose tricky situations, and aid companies in achieving their business goals. Our TSEs have contact with more customers than anyone else in the company, so you’re our secret sauce to ensure we provide a remarkable customer experience. Our customers are core to everything we do (it’s in our name!) - so it's key to bring your passion to customers and help solve their problems to advocate for product improvements.

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Today, our Technical Support team is powered by Zendesk for ticketing, Linear for bug tracking, and Zapier for automating support team workflows. We support our customers through email and live chat. While we mostly interact with each other through Notion and Slack, it’s not uncommon for us to jump on a Zoom or Roam pairing session or a video call to clarify customer scenarios or share tips to remedy customer issues.

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Are you interested in growth opportunities? So are we. Our Technical Support Team offers various career paths, such as our Engineering, Product, or Customer Success Teams. We're looking for folks who want to develop professionally as Customer.io grows.

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What we are looking for:

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• Located in the the UK or Ireland
• Please note that this role requires a start time of 6:00 AM Dublin (GMT)
• Experience in a technical support role and/or customer-facing role
• Familiarity or comfort with offering live channel support
• An understanding of basic programming concepts (API, variables, if-else statements, loops, etc.). If you know some Javascript, too, that's even better!
• Excellent written and verbal communication skills
• Be motivated with a self-starter attitude
• Previous work for a SaaS company or an understanding of technical platforms
• Ability to work in a fast-paced, team environment
• Experience with the Marketing Automation industry a plus or supporting email marketing/business communication tools!

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About you:

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• You love technical problem-solving and demonstrate curiosity.
• You enjoy helping others with your technical knowledge and take pride in your work.
• You see every support interaction as an opportunity to improve the customer experience.
• You take ownership of delivering results and get satisfaction from getting things done.
• You’re passionate about learning new things.
• You’re not afraid to ask questions if you’re confused about how something works.
• You understand written communication is not always flawless and assume the best intentions during interactions with customers and your team. Empathy is one of your strongest attributes.

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About Customer.io

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Our mission at Customer.io is to power automated communication that people like to receive. Today, over 7,200 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

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We are offering a starting salary of $70,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.

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Benefits at Customer.io include:

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• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks of paid parental leave (including adoption and foster care)
• 100% paid insurance premiums for you and your dependents
• 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
• $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

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As part of our pre-employment process, all final candidates will be asked to complete a background check and employment verifications.

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Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

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Join us!

------------

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Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

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How to apply

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Apply at the link below and tell us why you're interested in the position! We aim to respond to all applicants with a status update about your application, provided no technical issues or other limitations prevent us from doing so. Please keep an eye on your email for updates.

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Here's what you can expect from our hiring process:

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1. 30-minute video interview with Maria Diaz, Recruiter
2. 45-minute video call with Debbie Otuagomah, Technical Support Manager
3. A take-home assignment to prepare for your next interview
4. 60-minute video call with two potential teammates to go over the take-home assignment
5. 30-minute video call with Michelle, Director of Technical Support

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As a Principal Data Engineer you will help drive the direction of our Data Warehouse.  You will be hands-on with teammates across all departments enabling them to access the data and empowering teams to make data-driven decisions about the direction of our business.  You will play a pivotal role in owning the infrastructure and code for our data pipelines within our Data Platform. You will be responsible for designing, implementing, and optimizing ingestion pipelines, enabling seamless extraction and loading of data from various sources such as customer warehouses, business systems, and events messaging buses. Movable Ink collects campaign data resulting from Billions of requests served each day.  Come and help us manage and make sense of the massive amount of data we’re ingesting! 

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Responsibilities:

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• Partner with internal operations teams to identify, collect, and integrate data from various business systems, ensuring comprehensive and accurate data capture
• Design, implement, and maintain robust data pipelines that feed data into our Data Platform, ensuring high performance, scalability, and reliability
• Ensure data pipelines adhere to best practices and are optimized for performance and scalability
• Conduct thorough testing of data pipelines to validate data accuracy and integrity
• Monitor data pipelines, troubleshoot any issues that arise, and make improvements to these issues where applicable
• Establish and track SLAs for data processing and delivery, ensuring timely and reliable access to data for all users
• Become a mentor for less experienced team members, and establish patterns and practices that can be followed to increase quality, accuracy, and efficiency of solutions produced by the team
• Work with other teams in order to ensure access to data corresponds with company policies, and ensure data access, processing, and storage is in compliance with regulatory (e.g. GDPR, CCPA, etc.) requirements

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Qualifications:

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• 12+ years of professional experience in data engineering, software engineering, database administration, business intelligence, or related field with 8+ years of that experience as a Data Engineer with a focus on cloud-based Data Warehouse platforms (Redshift, Snowflake, Firebolt, BigQuery).  We currently use Redshift.
• Elite-level understanding on how to work with and optimize multi-petabyte, mission-critical databases, ensuring high availability, performance, and reliability informed by a strong understanding of database internals
• Elite-level proficiency with Python and SQL languages, and significant experience building robust data pipelines with these languages
• Elite-level proficiency in using, deploying and managing at least one data pipeline orchestration tool/framework such as Apache Airflow, Prefect, etc.  We currently use Apache Airflow.
• Significant experience in building solutions that comply with regulatory requirements such as GDPR and CCPA
• Significant experience in designing and implementing solutions that can support both batch and real-time data consumption models
• Significant experience in building solutions that implement data security best practices within an AWS environment
• Significant experience in providing technical leadership, setting best practices, and successfully driving the adoption of new technologies and methodologies within a fast-moving organization
• Significant data modeling experience spanning more than one data modeling paradigm (e.g. Data Vault, Kimball/Ross, Inmon)
• Experience working in an Agile/Scrum environment, has experience working with technical managers and product owners/manager to break down high-level requirements into actionable cards
• Experience working with streaming platforms such as Apache Kafka and Apache Pulsar
• Excellent communication skills for effective collaboration with cross-functional teams

As Director of Data Science, you will own all AI Insights work at Movable Ink. This includes our internal reporting stack and guiding what improvements we can make to our model suite, working with our client-facing teams and our clients directly to realize the best outcomes for our clients, and the roadmap for our Insights capability. This is an opportunity to build out Movable Ink’s Analytics center of excellence.

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Responsibilities:

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• Manage a data team
• Own the product analytics roadmap that informs and determines priorities for future modeling initiatives
• Build out and maintain our internal reporting stack and insights generation capability for ongoing reporting, including managing escalations through a ticket queue
• Provide mentorship and training to our customer-facing teams on engaging with clients on personalization-related measurement and analytics problems
• Present directly to senior leaders and executives we work with in client organizations
• Own the roadmap for our Analytics product “Insights IQ”, which provides business reporting as well as advanced, proprietary model-grounded insights into personalization performance

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Qualifications:

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• Advanced quantitative degree at the intersection of business/economics/mathematics or equivalent experience
• Experience owning product analytics and reporting for a complex consumer-facing product; ideally you have previously worked with machine-learning systems
• Solid foundations in statistics and online controlled experiments (a/b testing) - previous Marketing experience is a plus but not required
• You enjoy going deep and hands on and have a high comfort level reasoning through data backends and writing SQL, setting up and using reporting tools such as Looker/Tableau as well as higher-level business equivalents such as Excel/Google Sheets
• 5+ years of management experience, building and coaching a team
• Comfort driving a cross-team roadmap including multiple (technical) teams
• Ability to drive multiple initiatives and prioritize between short-term and long-term solutions
• A desire to always be learning and contributing to a collaborative environment

​

​

The base pay range for this position is $250,000-$275,000/year. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

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Company Overview

====================

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Deepgram is a foundational AI company on a mission to transform human-machine interaction using natural language. We give any developer access to the fastest, most powerful voice AI platform including access to models for speech-to-text, text-to-speech, and spoken language understanding with just an API call. From transcription to sentiment analysis to voice synthesis, Deepgram is the preferred partner for builders of voice AI applications.

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Deepgram is looking for a Mid Market/Enterprise Account Executive to drive new customers and revenue to our rapidly growing company.  You will have the opportunity to sell a patented world-class speech recognition system that has been enabling our customers to achieve things previously not attainable with automated speech recognition.  We are looking for hungry and talented sales professionals to help us take our top-line revenue to new heights!

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What You'll Do

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• Self-prospecting to build a strong sales pipeline of new logos, striving to exceed quarterly and annual sales targets, as well as partnering with the Marketing and SDR teams to generate meetings
• Work closely with cross-functional teams (especially Sales Ops and Sales Engineers) to ensure sales effectiveness
• Have a depth of understanding regarding customer needs in the ASR space, competition, and Deepgram products to be able to articulate Deepgram’s value proposition fully
• Establish and maintain relationships with key stakeholders, work with CSMs to drive upsell opportunities and manage existing accounts ongoing

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You’ll Love This Role If You

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• Value having leadership that has tenure and a track record of success
• Thrive working with A Players as cross-functional partners across GTM
• Understand the importance of selling a product that is market validated and can deliver on its technical promise
• Believe there should be no cap to upside and want control of account up-sell potential
• Are passionate about what Deepgram is building and how we are changing what is possible with speech

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It’s Important to Us That You Have

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• Proven experience in a technical full-cycle sales role
• Experience building your own pipeline from scratch and closing accounts
• Consistent overachievement against sales targets in past experiences
• Strong written and verbal communication skills
• Empathy and a unique ability to understand customer needs
• Highly organized with exceptional follow-up skills due to managing multiple opportunities at any given time
• Ability to drive a consistent and repeatable sales process

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It Would Be Great If You Had

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• Familiarity with Challenger or Triangle sales methodology
• Experience selling to a technical audience in a similar space

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Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $85 million in total funding after closing our Series B funding round last year. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you!

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Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.

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We are happy to provide accommodations for applicants who need them.

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As a machine learning engineer, you will be part of our Applied AI and Machine Learning team. You will work alongside other scientists and engineers in a collaborative environment, contributing features and machine learning models to our core recommender systems and our DaVinci Personalization product.  This is an opportunity to work end-to-end on a large-scale machine-learning system that touches millions of customers, and a chance to continuously learn and help improve our solution as the field evolves.

​

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Responsibilities:

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• Generate insights into customer behavior and derive modeling ideas for improving our content recommender system
• Work with data engineers to define what additional customer data we might want to collect and help make it available in a format suitable for modeling purposes
• Create meaningful machine-learning features that improve our content recommender’s performance measured through offline metrics and online  a/b tests
• Build machine learning models and deploy them as part of our recommender system

​

​

Qualifications:

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• Master’s degree or equivalent experience (2+ years)  in a relevant field or industry
• Solid understanding of machine learning fundamentals
• High comfort level in Python or other programming language
• Familiarity with an ML stack such as typical scientific Python libraries (pandas, numpy, sklearn, xgboost) or deep learning frameworks (we use Pytorch)
• Familiarity with data analysis through SQL or a big-data processing framework such as Spark
• Ability to collaborate with technical partners – you’ll be working closely with other teams to determine requirements for your work and to make design decisions that affect our stack
• The idea of writing  and deploying production code, and getting real-world feedback on your models excites you
• A desire to always be learning and contributing to a collaborative environment

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The base pay range for this position is $150,000 - $180,000 USD/year. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

As a machine learning engineer, you will be part of our Applied AI and Machine Learning team. You will work alongside other scientists and engineers in a collaborative environment, contributing features and machine learning models to our core recommender systems and our DaVinci Personalization product.  This is an opportunity to work end-to-end on a large-scale machine-learning system that touches millions of customers, and a chance to continuously learn and help improve our solution as the field evolves.

​

​

Responsibilities:

​

• Generate insights into customer behavior and derive modeling ideas for improving our content recommender system
• Work with data engineers to define what additional customer data we might want to collect and help make it available in a format suitable for modeling purposes
• Create meaningful machine-learning features that improve our content recommender’s performance measured through offline metrics and online  a/b tests
• Build machine learning models and deploy them as part of our recommender system

​

​

Qualifications:

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• Master’s degree or equivalent experience (2+ years)  in a relevant field or industry
• Solid understanding of machine learning fundamentals
• High comfort level in Python or other programming language
• Familiarity with an ML stack such as typical scientific Python libraries (pandas, numpy, sklearn, xgboost) or deep learning frameworks (we use Pytorch)
• Familiarity with data analysis through SQL or a big-data processing framework such as Spark
• Ability to collaborate with technical partners – you’ll be working closely with other teams to determine requirements for your work and to make design decisions that affect our stack
• The idea of writing  and deploying production code, and getting real-world feedback on your models excites you
• A desire to always be learning and contributing to a collaborative environment

​

The base pay range for this position is $150,000 - $180,000 USD/year. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

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The Deal Desk team’s primary objective is to ensure that complex, high-value deals make their way through internal processes with cross-functional alignment with a focus on achieving the company’s objectives. As a key member, you will help shape negotiation strategies for complex deals and become a trusted advisor to the sales team. If you are a highly motivated individual who thrives in a fast-paced environment and is not afraid to take initiative, this is the right role for you.

​

Responsibilities:

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• Manage non-standard deals through the review process to assess risk, ensure quality assurance, business, and operational compliance
• Collaborate with various teams such as sales, legal, and finance to facilitate deal execution and resolve any issues or conflicts that may arise during the process
• Maintain commercial details in Salesforce and help standardize custom terms across regions, products and channels to enable predictable outcomes
• Serve as a trusted advisor by providing guidance and insights to the sales team on optimal deal structure and pricing
• Assist in streamlining key operational workflows to support efficient and sustainable growth
• Drive improvements in reporting and dashboards to measure outcomes and track key metrics
• Provide ongoing support in documenting our processes as well as best practices and lessons learned in deal strategy
• Foster a high-performing team environment by proactively seeking out opportunities for personal and team development

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Qualifications:

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• 3+ years of experience in a relevant field (e.g. sales operations, revenue operations, order management, or deal strategy, tech/SaaS background a plus)
• Proficiency in Salesforce (CPQ a plus), Excel, and Google Sheets
• Ability to build relationships and trust with internal stakeholders at all levels across all functions
• Project management and risk assessment abilities
• Operates with minimal supervision and high discretion
• Organizational and analytical skills
• Out of the box thinker and ability to think creatively to solve problems

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The base pay range for this position is $80,000-$90,000/year. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

We are seeking talented Senior Fullstack Engineers to join our growing engineering team!

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You’ll work on challenging problems, building scalable, robust services and user interfaces that drive the future of customer engagement technology. As our next great teammate, you'll blend your expertise across both backend and frontend systems, to directly impact the experience of a wide variety of customers, from startups to global enterprises, and help shape the features and infrastructure needed for our product to flourish.

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Some things you'll do...

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• Design and develop high-performance, scalable services in Go and user interfaces in JavaScript (React & Ember), driving critical workflows that empower businesses to engage with their customers.
• Collaborate cross-functionally with incredible partners across Product, Design, and Engineering to shape and implement features that enhance our platform and deliver seamless, intuitive experiences for our users.
• Own the entire development lifecycle, from technical design through implementation and deployment, ensuring reliability, maintainability, and performance at scale.
• Lead by example, mentoring your peers and contributing to a culture of shared knowledge, continuous learning, and technical excellence across the team.
• Identify high-impact opportunities to improve both backend services and frontend interfaces, turning complex challenges into elegant, user-friendly solutions.
• Influence product direction through technical insights, proactively collaborating with others to prioritize features that matter most.

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What we're looking for...

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• 7+ years of professional experience in full-stack development, with a strong portfolio showcasing complex web applications and distributed systems.
• Professional experience with TypeScript combined with advanced knowledge of JavaScript, CSS, and HTML.
• Experience in modern JavaScript frameworks. (Bonus if you have experience with Ember.js or React)
• Proficiency in backend technologies, ideally with Go or another strongly-typed language such as Java, Kotlin, or TypeScript.
• Experience designing and maintaining scalable APIs and services with relational (e.g., PostgreSQL or MySQL) or NoSQL databases.
• A cloud-native mindset. Deep experience working in AWS, GCP, or Azure, or tools like Docker and Kubernetes are nice to have.
• Passionate about building high-quality, testable code using unit, integration, and end-to-end testing to ensure system stability and performance.
• A track record of collaborating effectively in a distributed team environment, with strong written and verbal communication skills and a commitment to mentoring others.
• Problem-solving expertise, with the ability to transform complex technical challenges into simple, elegant solutions that delight users.
• A DevOps approach to development, with experience in CI/CD pipelines, infrastructure automation, and monitoring production systems.
• Demonstrated ability to influence product direction and contribute technical insights that help drive business value.

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About Customer.io

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Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,400 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

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We are offering a starting salary of $160,000 - $184,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.

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Benefits at Customer.io include:

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• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks paid parental leave (including adoption and foster care)
• 100% paid insurance premiums for you and your dependents
• 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
• $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

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All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

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Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

​

Join us!

​

Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

​

How to apply

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Apply at the link below and tell us why you're interested in the position! ****We aim to respond to all applicants with a status update about your application, provided no technical issues or other limitations prevent us from doing so. Please keep an eye on your email for updates.

​

At Customer.io, we prioritize authentic interest and applications in our hiring process. To ensure fairness and integrity, the use of AI or automation during interviews or assessments is prohibited. Candidates who do not adhere to this will be removed from consideration.

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Here's what you can expect from our hiring process:

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1. 30 minute video call with a Recruiter
2. Take Home Assignment + 2 60 minute Assignment Review Calls
3. 60 minute Technical Deep Dive Interview
4. Final Interview with Hiring Manager

The Financial Close and Reporting Manager will be responsible for overseeing the monthly, quarterly, and annual financial closing processes, ensuring timely and accurate financial reporting in compliance with internal policies. This role will also focus on improving and streamlining closing reporting processes, managing controls and leading a team of accountants to deliver key financial information to the management and external reporting team.

​

Your Role:

​

• Lead and manage the global month-end, quarter-end, and year-end financial close processes, ensuring all transactions are recorded in a timely and accurate manner, target 5 business days close cycle.
• Coordinate with various departments to gather necessary information for accurate financial closing
• Assign tasks and monitor progress to ensure timely and accurate completion of duties
• Manage close and reconciliation checklist, during close cycle, report daily to the management close status, open items, material matters
• Oversee reconciliation of key accounts and ensure accuracy and completeness of financial data.
• Ensure intercompany transaction are reconciled and eliminated
• Lead monthly and quarterly close financial flux analysis, explain variances to the management
• Prepare consolidated financial statements, including balance sheets, income statements, cash flow statements, and other relevant reports.
• Ensure compliance with internal control processes and policies to maintain integrity of financial information
• Foster a collaborative team environment and ensure strong communication across the accounting team and other departments
• Develop and implement best practices to optimize the close process

​

Your Experience:

​

• Bachelor’s degree in accounting, Finance, or related field; CPA, CMA, or equivalent certification preferred
• Experience in managing month-end and year-end closing processes in a mid-to-large company setting.
• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams
• Strong understanding of GAAP/IFRS and financial reporting standards
• Strong analytical and problem-solving skills
• Detail-oriented, highly organized, and able to manage multiple priorities in a fast-paced environment, remain flexible in a fast and dynamic work environment, establish order from chaos
• Minimum of 7 years of experience in accounting or financial reporting, with at least 2-3 years in a supervisory or managerial role.
• NetSuite system experience is preferred

​

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $135,000-$175,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

​

The Financial Close and Reporting Manager will be responsible for overseeing the monthly, quarterly, and annual financial closing processes, ensuring timely and accurate financial reporting in compliance with internal policies. This role will also focus on improving and streamlining closing reporting processes, managing controls and leading a team of accountants to deliver key financial information to the management and external reporting team.

​

Your Role:

​

• Lead and manage the global month-end, quarter-end, and year-end financial close processes, ensuring all transactions are recorded in a timely and accurate manner, target 5 business days close cycle.
• Coordinate with various departments to gather necessary information for accurate financial closing
• Assign tasks and monitor progress to ensure timely and accurate completion of duties
• Manage close and reconciliation checklist, during close cycle, report daily to the management close status, open items, material matters
• Oversee reconciliation of key accounts and ensure accuracy and completeness of financial data.
• Ensure intercompany transaction are reconciled and eliminated
• Lead monthly and quarterly close financial flux analysis, explain variances to the management
• Prepare consolidated financial statements, including balance sheets, income statements, cash flow statements, and other relevant reports.
• Ensure compliance with internal control processes and policies to maintain integrity of financial information
• Foster a collaborative team environment and ensure strong communication across the accounting team and other departments
• Develop and implement best practices to optimize the close process

​

Your Experience:

​

• Bachelor’s degree in accounting, Finance, or related field; CPA, CMA, or equivalent certification preferred
• Experience in managing month-end and year-end closing processes in a mid-to-large company setting
• Experience with intercompany transactions and foreign currency for multiple entities
• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams
• Strong understanding of GAAP/IFRS and financial reporting standards
• Strong analytical and problem-solving skills
• Detail-oriented, highly organized, and able to manage multiple priorities in a fast-paced environment, remain flexible in a fast and dynamic work environment, establish order from chaos
• Minimum of 7 years of experience in accounting or financial reporting, with at least 2-3 years in a supervisory or managerial role
• NetSuite system experience is preferred

​

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $135,000-$175,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

​

The Consolidation and Intercompany Accountant is responsible for managing and executing the consolidation of financial statements across multiple entities and ensuring the accuracy of intercompany transactions and reconciliations. This role is critical in ensuring that all consolidated financial data is accurate, complies with accounting standards (e.g., IFRS, GAAP), and is reported in a timely manner. The ideal candidate will have experience with multi-entity consolidations, multi-currency intercompany accounting, and strong attention to detail.

​

Your Role:

​

• Record and reconcile all intercompany transactions, including billings, loans, and settlements by legal entity
• Ensure timely and accurate intercompany reconciliations, working with counterparts in different entities to resolve any discrepancies.
• Implement processes to streamline intercompany settlements and improve accuracy of intercompany transactions.
• Prepare intercompany journal entries, accruals, and eliminations, ensure all intercompany PL and BS are reconciled, eliminations and adjustments are accurately reflected in the consolidated financial statements.
• Prepare debt covenant reports related intercompany for required debt compliance subsidiaries
• Analyze and account for foreign currency transactions and perform necessary revaluation or translation adjustments for consolidated financials
• Perform FX variance analysis for FX gain loss:  unrealized vs realized, and Cumulative Translation Adjustment
• Prepare and manage the consolidation of financial results for multiple entities in accordance with GAAP or IFRS.
• Assist in the development of policies and procedures to enhance controls and efficiencies in consolidation and intercompany processes.
• Support automation initiatives related to consolidation and intercompany accounting tasks, including optimizing the use of ERP systems
• Work with internal and external auditors to provide support for audit and review processes

​

Your Experience and Skills:

​

• Excellent understanding of intercompany transactions and elimination processes
• Minimum 5 years of experience in accounting, with a focus on consolidation and intercompany transactions with foreign currency for multiple entities.
• Solid communication skills and ability to collaborate with teams across multiple regions and time zones
• Strong knowledge of financial reporting requirements for foreign subsidiaries
• CPA preferred
• NetSuite Experience a plus

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Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $85,000-$110,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

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