Find Your Dream Job at a Company that Shares Your Values

Senior Account Executives at Movable Ink take a consultative approach to selling digital transformation personalization solutions to innovative senior executives across retail, financial services, travel, hospitality, telecom, media, and entertainment. You will have an opportunity to develop custom and creative enterprise solutions that leverage the power of Movable Ink's visual experience platform to combat the challenges faced by Fortune 1000 marketing leaders now and in the next decade. Senior Account Executives will receive extensive training on the MEDDIC (Metrics, Economic buyer, Decision criteria, Decision process, Identify pain, and Champion) framework for enterprise solution selling, develop and manage senior executive relationships, and be a part of the fastest-growing personalization software company in the world.

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Responsibilities:

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• Penetrate assigned accounts which includes new business, renewal, cross-sell and upsell; build and close a strong pipeline of opportunities
• Consult on personalized marketing best practices across various marketing channels, leveraging Movable Ink's strategies and playbooks for each channel and each vertical
• Work collaboratively with Movable Ink’s Client Experience, Partner Sales, and Solutions Consulting teams to ensure successful sales outcomes leading to happy clients
• Build long-term, strategic plans in collaboration with internal business partners to maximize clients' success with the Movable Ink platform while maximizing revenue for Movable Ink; understand C-level initiatives at strategic clients and how Movable Ink's solutions map to those objectives
• Forecast pipeline accurately, including expected close date, projected deal size, and projected deal probability
• Drive value through meetings and quarterly business reviews; safe future travel conditions permitting, ~25% travel

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Qualifications:

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• 3+ years of successful experience selling enterprise solutions to CEOs, CMOs, VPs and Directors of Marketing
• Technical aptitude and/or background in technology
• High performance in selling in a specific geographic territory
• Proven track record of closing large and high quality deals
• A consultative sales style, strong experience selling solutions and the ability to thrive in a fast-paced environment
• Experience with strategic deal design
• Experience introducing new products to market
• Proven ability to sell collaboratively with multiple internal stakeholders and teams

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The base pay range for this position is $100,000-$115,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

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Who You Are

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Justworks’ Partnerships organization is responsible for driving revenue growth through channel partnerships. The Sr. Manager, Business Services will develop and execute strategies for how best to acquire and develop new partnerships with venture capital / private equity firms, franchise organizations, trade associations, consultants, banks, law firms and other small business service providers. They will be responsible for developing strategic relationships with key partner stakeholders, developing joint go-to-market strategies and goals, and then enabling partners for success, and delivering on commitments. The Sr. Manager will be hands-on in personally executing and refining the Business Services partner strategy while also building and training their new team. This is a quota-carrying role within the sales organization reporting to the Director, Partnerships & Business Development. 

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Your Success Profile

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What You Will Work On

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• Develop and oversee the channel strategy across our ecosystem of business service partners nationwide.
• Manage the business service channels program P&L and conduct thorough research on competitor partner programs to benchmark incentives.
• Innovate ways to deliver non-monetary value back to business service partners and measure the success of these initiatives through KPI analysis, prioritizing strategies that yield the highest value.
• Manage and mentor Channel Managers, directing their focus and efforts to maximize the program’s impact.
• Coordinate with partners, setting up meetings and conducting Quarterly Business Reviews (QBRs) to strengthen relationships and explore new collaborative opportunities.
• Achieve individual and team quarterly revenue targets by proactively sourcing referral business and nurturing partner engagements.
• Build relationships within the sales team and collaborate cross-functionally with finance, marketing, customer service, and business operations to enhance partnership outcomes.
• Travel to other US cities to expand the partner channel into multiple markets, adhering to safety guidelines as necessary.
• Improve reporting structures, data integrity, and processes essential for scaling business service channels efficiently.

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How You Will Do Your Work

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As a Senior Manager, Business Service Partnerships, how results are achieved is paramount for your success and that of our organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:

​

• Good Judgment - Use critical thinking to analyze situations thoroughly, foresee potential issues, and develop proactive solutions to mitigate risks.
• Detail-Oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.
• Foundational Sales Knowledge - Utilize expert knowledge of sales processes (prospecting, engaging, negotiating) and in-depth understanding of the market and trends to drive exchanges of value effectively.
• Results-Driven - Remain committed to achieving goals consistently, even under challenging circumstances, with a clear focus on delivering results.
• Clear Communication - Express ideas clearly and engage effectively at all levels using both oral and written communication skills; listen well to synthesize feedback and understand partner needs.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

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Qualifications

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• A self-starter who thrives in a fast-moving, dynamic environment where no two days are alike
• 7-8 years of experience in a quota-carrying role within business development, partnerships, or enterprise sales.
• Proven capability in networking with and/or selling into the business services community; prior experience here is highly advantageous.
• Some managerial experience is preferred, showcasing the ability to lead and direct team efforts effectively.
• Demonstrated track record of building robust business relationships and executing complex partnership agreements.
• Proficiency in Salesforce or similar CRM systems; knowledge of Tableau and other analytical tools is a plus.
• Exceptional communication, interpersonal, and emotional intelligence skills, with a strong ability to negotiate and persuade.
• Extensive knowledge of building lasting relationships, startup go-getter  who isn’t afraid to roll their sleeves up doing event planning, marketing, sales operations, whatever is necessary
• A well-connected individual within the business services community is preferable but not required.

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The base wage range for this position based in our New York City Office is targeted at $155,500.00 to $178,825.00 per year.

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#LI-Hybrid #LI-JT1

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Who You Are

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You take pride in your concise and professional communications. You can often figure out what needs to be done and how to do it, before anyone asks. You can hold your own with senior people inside and outside of a company. You have strong situational awareness and can distill what is truly important. You have a friendly and approachable demeanor, and you enjoy working with employees across all departments. 

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As an Executive Assistant, you will be an integral support for our senior leadership team. You will provide broad-based administrative support to a senior leadership team with a major emphasis on scheduling and execution. You will interact with other high-level people and companies outside of Justworks. We work hard and have high standards, and will expect the same of you. 

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Your Success Profile

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What You Will Work On

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• Handle sensitive matters that require the utmost confidentiality
• Manage multiple members of the senior leadership team’s schedule, arrange and prioritize appointments and contact requests, resolve calendar conflicts, and negotiate rescheduling as necessary, both for internal and external coordination
• Keep the flow of meetings during the day
• Drive and coordinate complex team and company events
• Lead coordination of team meetings
• Collate and distribute content for meetings
• Arrange detailed travel plans, itineraries, and agendas
• Understand company and team priorities
• Drive or assist with other projects as needed; we are growing fast, and we take pride in rolling up our sleeves
• Perform other related duties as assigned

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How You Will Do Your Work

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As an Executive Assistant, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

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• Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.
• Detail-oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.
• Initiative and motivation - identifying what needs to be done and doing it before being asked or before the situation requires it.
• Balances stakeholders - understands internal and external stakeholder requirements, expectations, and needs and acts fairly despite conflicting demands of stakeholders.
• Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.

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In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

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Qualifications

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• Minimum of 5+ years of experience in an administrative assistant and/or executive assistant role
• Experience handling multiple calendars and booking travel
• Excellent verbal and written communication skills
• Excellent organizational and time management skills
• Strong situational awareness -  you are able to distill what is truly important
• Strong command of productivity tools like Word, Excel and PowerPoint
• Willingness to do any task, no matter how small
• Proactive and self-directed

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The base wage range for this position based in our New York City Office is targeted at $86,000.00 to $94,600.00 per year.

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#LI-Hybrid #LI-KC2

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Who You Are

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Justworks’ Partnerships organization is responsible for driving revenue growth through channel partnerships. The Accountant Partnerships Manager will execute strategies to acquire, develop, and manage accountants, bookkeepers, outsourced CFO’s, and other related financial advisors for small-businesses. They will  be responsible for developing strategic relationships with key partner stakeholders, developing joint go-to-market strategies and goals, enabling partners for success, and delivering on commitments. This is a quota-carrying role within the sales organization reporting to the Sr. Manager, Accountant Partnerships. 

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Your Success Profile

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What You Will Work On

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• Develop deep understanding of each new and existing accountant partner’s business, including their business strategy, growth objectives, size and scope of the organization, and target markets and customers
• Manage the accountant channels program P&L and conduct thorough research on competitor partner programs to benchmark incentives.
• Innovate ways to deliver non-monetary value back to accounting partners and measure the success of these initiatives through KPI analysis, prioritizing strategies that yield the highest value.
• Coordinate with partners, setting up meetings and conducting Quarterly Business Reviews (QBRs) to strengthen relationships and explore new collaborative opportunities.
• Achieve individual quarterly revenue targets by proactively sourcing referral business and nurturing partner engagements.
• Build relationships within the sales team and collaborate cross-functionally with finance, marketing, customer service, and business operations to enhance partnership outcomes.
• Travel to other US cities to expand the partner channel into multiple markets, adhering to safety guidelines as necessary.
• Improve reporting structures, data integrity, and processes essential for scaling accountant channels efficiently.

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How You Will Do Your Work

-----------------------------

​

As an Accountant Partnerships Manager, how results are achieved is paramount for your success and that of our organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:

​

• Good Judgment - Use critical thinking to analyze situations thoroughly, foresee potential issues, and develop proactive solutions to mitigate risks.
• Detail-Oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.
• Foundational Sales Knowledge - Utilize expert knowledge of sales processes (prospecting, engaging, negotiating) and in-depth understanding of the market and trends to drive exchanges of value effectively.
• Results-Driven - Remain committed to achieving goals consistently, even under challenging circumstances, with a clear focus on delivering results.
• Clear Communication - Express ideas clearly and engage effectively at all levels using both oral and written communication skills; listen well to synthesize feedback and understand partner needs.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

​

Qualifications

------------------

​

• A self-starter who thrives in a fast-moving, dynamic environment where no two days are alike
• 3+ years of experience in a quota-carrying role within business development, partnerships, or enterprise sales.
• Proven capability in networking with and/or selling into the accounting community; prior experience here is highly advantageous.
• Demonstrated track record of building robust business relationships and executing complex partnership agreements.
• Proficiency in Salesforce or similar CRM systems; knowledge of Tableau and other analytical tools is a plus.
• Exceptional communication, interpersonal, and emotional intelligence skills, with a strong ability to negotiate and persuade.
• Extensive knowledge of building lasting relationships, startup go-getter  who isn’t afraid to roll their sleeves up doing event planning, marketing, sales operations, whatever is necessary
• A well-connected individual within the accounting community is preferable but not required.

​

The base wage range for this position based in our New York City Office is targeted at $109,000.00 to $119,900.00 per year.

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#LI-Hybrid #LI-JT1

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Who You Are

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Are you focused on and committed to helping people? Do you love breaking down complicated concepts into simple terms and solving problems? Are you a smart, motivated self-starter looking to join a fast growing company with top notch culture? The Tax Registration team at Justworks owns unemployment registration setup and communication with our customers regarding their accounts. 

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As a Senior Tax Registration Coordinator you will work within the State Unemployment Insurance team to fulfill the tasks of a tax registration coordinator as well as take on additional responsibilities. You will be able to blend together operational and problem-solving skills by working cross-functionally to resolve inquiries/issues while aiming to maximize operational efficiency. 

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Your Success Profile

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What You Will Work On

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• Independently complete tax registrations, and routinely exceeds expected daily registrations
• Appropriately prioritize work and perform assigned project work from start to finish
• Resolve complex requests from customers, colleagues, and state agencies
• Provide guidance to team members on difficult cases, and provide expertise to colleagues from other departments
• Engage with customers in a concise and exemplary way, consistently striving to anticipate customers’ needs and provide resources accordingly
• Reliably resolve/address open work in accordance with team priorities, with flexibility as priorities shift
• Recommend and implement new ideas to improve team resources (help articles, training decks, etc)
• Support new-hire training for Tax Registration Coordinators
• Continuously help to elevate the team, pushing team members toward collective goals and offering assistance whenever possible
• Update state requirements and setup instructions as needed to ensure all information is current, streamlined, and easy to follow
• Perform other related duties as assigned

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How You Will Do Your Work

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As a Senior Tax Registration Coordinator, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

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• Consultative - takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.
• Taking responsibility - being accountable, being committed, and accepting ownership for one's decisions, actions, and behavior.
• Adaptability - the ability to adjust your approach or actions in response to changes in your external environment.
• Solution-oriented - identifies the source of a question or challenge and provides the right, or a better, way of doing things.
• Curious - the innate desire to learn, grow and understand.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

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Qualifications

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• Minimum of 2 year of professional experience with tax registrations or a similar role
• Proven track record of effectively handling challenging situations while demonstrating ability to be empathetic, compassionate, responsive and resourceful
• Strong written and verbal communication skills with acute attention to detail
• Experience with mentoring teammates on new tasks
• Track record of reliably meeting deadlines, and consistent performance at an exemplary level with customer interactions and colleague collaboration
• Ability to come up with creative solutions to any problem you face, and know how to organize and prioritize your workload
• Self-driven to be productive and seek out self-improvement
• Demonstrated experience driving process improvements

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The base wage range for this position based in our New York City Office is targeted at $26.00 to $29.00 per hour.

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#LI-Hybrid #LI-JT1

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The Business Development Representative’s (BDR) goal is to fill the Sales team’s pipeline with qualified opportunities. The BDR role is instrumental in the success and growth of the business and gives individuals ample opportunity to use your personality & creative/strategic thinking abilities to directly influence conversations with our prospects. The BDR role is designed to provide individuals with hands-on experience in a fast-paced start-up environment where things are constantly changing and evolving. Success in this role will lead to internal opportunities in Sales, Client Experience, Marketing, Partnerships, Strategic Accounts, etc. within 12-24 months. BDRs will be required to spend 1-2 days per week in the NYC office.

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Responsibilities:

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• Develop new relationships through phone, email, and social media communications in order to establish meetings with senior level decision makers in companies that could benefit from what we have to offer
• Assess the prospect's needs, identify and build upon pain points, explain Movable Ink solutions, and qualify/disqualify prospects on introduction/discovery calls and meetings to then hand off for your Account Executive to begin their sales process
• Work with your Account Executive to build and maintain a healthy sales pipeline
• Take & log organized notes, build out presentation decks, gather contact information & nurture contacts post-opportunity
• Research accounts and prospects thoroughly, identifying pain points, company-wide initiatives, and director-level objectives in order to formulate an outreach and execution strategy with your Account Executive
• Build mock-ups for prospects that illustrate how Movable Ink can provide additional value beyond what they’re currently doing
• Utilize our sales database and prospecting tools to manage your pipeline and maintain accurate information about suspects, prospects, and their companies

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Qualifications:

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• Able to commit to 1-2 days per week in the NYC office
• Self-motivation and the desire to work successfully in a fast-paced, highly strategic sales environment
• Experience with prioritization and organization in a professional environment; both in person and remotely
• Proven ability to collaborate effectively with colleagues, management, and other departments
• 1+ years of experience in a marketing or sales development role preferred, but not required

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The base pay for this position is $55,000 USD/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

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Who You Are

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As Justworks’ International Payroll Operations Manager, you will be responsible for making sure payroll and payroll tax operations are run on-time and accurately across countries. You will play a critical role in shaping the operational workflows and work with local teams and external partners to deliver accurate and timely execution of payroll activities, tax payments, and reporting while maintaining operational and system compliance in each jurisdiction in support of our International business. You will be accountable for executing payroll with our current systems, as well as innovating and working with Product teams to build more scalable payroll solutions for the future. You will work closely with customer-facing teams to ensure customers payroll cycles are run correctly, as well as ensuring all payroll-related questions from workers and customers are addressed in a timely and accurate manner. 

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Our ideal candidate:

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• Has a deep understanding of payroll processes, tax laws, and a commitment to delivering exceptional service to our clients;
• Is an effective communicator with experience establishing processes and best practice and is able to manage high-pressure situations with ease;
• Is a self-starter who is interested in continual learning and development;
• and stives to make automation as intuitive as possible for end users.

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Come join our team and help drive operational excellence and compliance!

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Your Success Profile

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What You Will Work On

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• Acquire and maintain knowledge of Justworks International payroll processes and platform and maintain comprehensive knowledge of payroll and payroll tax changes and rules
• Establish, implement, and oversee end-to-end payroll and payroll-related processes, including daily payroll adjustments, payroll tax processing, additional payments, accurate tax withholding, and remittance; develop improvements where appropriate to ensure efficient, scalable, and compliant payroll and payroll tax systems
• Ensure tax updates are validated and successfully uploaded to all applicable systems in a timely manner
• Document internal processes/controls; own and maintain all relevant internal resources centers for policies and procedures, ensuring information is kept accurate and up-to-date
• Provide internal payroll operations and payroll tax guidance to multiple departments, including customer-facing teams, Finance, and Operations, helping build stronger internal stakeholder relationships
• Establish processes to ensure accurate quarter and year-end processing included but not limited to federal, state and local tax reconciliations in all of the countries where we operate in internationally
• Address customer payroll and payroll tax inquiries and issues alongside customer-facing and Operations teams
• Serve as a subject matter expert to other team members and collaborate with Product and Operations teams to build for scale by automating existing payroll processes
• Make complex process-related decisions by utilizing all available data points, including your best judgment
• Lead the implementation of process changes and ensure adherence in partnership with Payroll Operations leadership; lead training for other team members on process changes and updates
• Support internal control compliance initiatives, testing and remediation; ensure that payroll tax processes and procedures are updated
• Act as liaison between third-party vendors and Justworks for issue resolutions and interpreting project requirements, as required
• Serve as a compliance subject matter expert to troubleshoot payroll and payroll tax issues
• Work closely with International Finance and Operations teams in cross-functional initiatives
• Perform other related duties as assigned.

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How You Will Do Your Work

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As an International Payroll Operations Manager, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:

​

• Detail-oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.
• Foundational local payroll knowledge - robust foundational knowledge in local payroll
• Adaptability - The ability to adjust your approach or actions in response in an inclusive manner to changes in your external environment.
• Consultative - takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.
• Documentation and Reporting - keeping accurate records, creating reports, and documenting processes for reference and analysis.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

​

Qualifications

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• 3+ years of experience in payroll operations, preferably in the PEO or EOR or HR space
• Experience with project management and/or business process management activities (process mapping, improvement, implementation, etc.)
• Strong knowledge of federal, state, and local payroll tax regulations and laws across multiple countries and regions

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The base wage range for this position based in our New York City Office is targeted at $86,000.00 - $94,600.00 per year.

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#LI-Hybrid #LI-KK1

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Who You Are

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You enjoy connecting and engaging with people as well as solving problems beyond just advising on compliance. Your presence fosters reassurance from others and people know they can depend on you. You are a collaborative, team player with superior communication and execution skills.

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As part of the Legal team, Senior Legal Program Manager, International will provide vendor management and cross-functional coordination to Justworks in support of various functions in the organization. You will report to Lead Counsel, International and work with people at different levels of the organization, formalizing processes and improving the International legal program.

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Your Success Profile

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What You Will Work On

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• Negotiate and structure service level agreements with local counsel and other legal vendors per jurisdiction as well as manage and monitor the relationships with each legal vendor per jurisdiction to ensure compliance with local regulations and service level agreements.
• Receive, clarify, and process International legal requests from various teams, such as  Sales, Operations, Customer Success, and Finance, for direct resolution or escalation internally to the Justworks International Legal team or externally to local counsel, as appropriate; as well as manage and maintain the systems and tools for such request.
• Manage and mitigate legal claims with the support of the Justworks International Legal team and external counsel, when needed.
• Create and maintain an inventory of local compliance requirements for each jurisdiction, identify compliance enhancements in existing standard operating procedures, design mitigation measures cross-functionally, and assist in remediation plans.
• Maintain the International Legal Roadmap, the global legal initiatives designed to meet the  strategic goals of Justworks International.
• Use information obtained from local jurisdictional experience and external counsel to prepare, manage, and enhance Justworks International knowledge bases and standard operating procedures.
• Collaborate with cross-functional teams to design, implement, and conduct employment and HR compliance training programs tailored for employees.
• Work with cross-functional teams and key stakeholders relating to various legal and compliance matters.
• Help drive compliance program awareness and handle other related responsibilities.
• Support in other duties as needed based on department and/or organizational needs. Some travel is required.

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How You Will Do Your Work

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As a Senior Legal Program Manager, International, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities, and personal attributes are anchored in the following competencies:

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• Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual, and non-verbal communication skills, as well as listening skills to gain understanding.
• Ethical practice - the ability to integrate core values, integrity, and accountability throughout all organizational and business practices.
• Detail-oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.
• Risk assessment - applying a logical step-by-step process to protect, and consequently minimize risks to, the organization, interests, and employees.
• Manages complexity - making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

​

Qualifications

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• Minimum of 7 years of program management, project management, and other relevant experience, experience in EOR
• Minimum of 2 years of human resources, legal, risk management, or compliance experience.
• Direct experience working with or in multiple countries preferred
• Ability to be a business partner across internal clients and stakeholders.
• Excellent written and verbal communication skills in English. Multilingual communication skills are a plus.
• Demonstrated time management, organizational, and analytical skills with the ability to multitask and meet deadlines.

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The base wage range for this position based in our New York City Office is targeted at $109,000.00 - $119,900.00 per year.

​

#LI-KK1 #LI-Hybrid

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Who You Are

===============

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As an International HR Operations Manager, you’ll be the go-to “on the ground” expert in charge of understanding and implementing local compliance processes, communicating these processes across the International organization, and executing processes directly with customers and workers where needed. As a local HR Operations Manager, you care deeply about both the employee and customer experience. You can simplify and articulate legalese and complex concepts into clear, easy-to-understand terms. You genuinely enjoy figuring out how and why things work and are excited by opportunities to drive improvements. You love learning about new products and subject matter (such as employment law updates), and helping others learn as well. You will develop proactive initiatives to maintain our overall compliance in the market, coordinating with other stakeholders across the International Customer Success, Sales, Legal, and Product teams.

​

You have a natural curiosity to develop deep subject matter expertise in your country or region, combined with a people-first and practical mindset. You are a problem solver who genuinely enjoys figuring out how and why things work, and you have an ability to both design the right compliance processes and implement them first-hand. 

​

Your Success Profile

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​

What You Will Work On

-------------------------

​

• Develop, oversee, and implement the administration and operations of HR programs and policies at each stage of the worker and customer lifecycle, including: onboarding, employee status changes, offboarding, transfers, payroll and other compensation changes, benefits enrollment and administration, and offboarding
• Build deep knowledge base by building excellent relationships and network with local experts in legal, HR and related fields,
• Partner with the cross-functional teams (such as Customer Success, Revenue Enablement, and Product Marketing)  to create HR-related content, tools, and experiences for internal and external customers
• Work through creative and practical solutions to effectively answer complex HR questions and problems that arise from employees and customers; provide HR guidance and best practices, troubleshoot and resolve issues, and route feedback appropriately
• Display a high level of professionalism and compassion when working on sensitive customer and employee matters
• Explain complicated compliance and HR concepts in simple, user-friendly terms, communicating with both our customers and employees on the ground
• Collaborate with Product, Engineering, Compliance and Legal stakeholders on our product, with an eye towards improving the customer and employee experiences
• Other duties as needed based on department and/or organizational needs

​

How You Will Do Your Work

-----------------------------

​

As an International HR Operations Manager, results are paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities, and personal attributes are anchored in the following competencies:

​

• Consultative - takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.
• Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.
• Taking responsibility - being accountable, being committed, and accepting ownership for one's decisions, actions, and behavior.
• Adaptability - the ability to adjust your approach or actions in response to changes in your external environment.
• Solution-oriented - identifies the source of a question or challenge and provides the right, or a better, way of doing things.
• Curious - the innate desire to learn, grow and understand.
• Risk assessment - applying a logical step-by-step process to protect, and consequently minimize risks to, the organization, interests and employees.
• Manages complexity - making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

​

Qualifications

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​

• Minimum of 4 years of professional experience in HR customer service, HR compliance customer service, or employee management in specific countries or regions of focus
• Proven experience managing complex HR compliance or legal situations with customers and workers
• Experience in counseling customers on employment and human resource matters during and at the end of the employee lifecycle
• Preference for establishing HR policies and working norms in early stage environment
• Sound judgment in managing employment risk and exposure
• Superior written and verbal communication skills.
• A collaborative, team player with a positive attitude committed to being a business partner to internal customers.
• Prior experience working across multiple countries is a plus

​

Bonus Points for:

​

• Prior experience working across multiple countries
• Specific experience in employer-of-record (EOR) and international products
• Multilingual fluency

​

​

​

​

Who You Are

===============

​

As Justworks’ International Payroll Operations Manager, you will be responsible for making sure payroll and payroll tax operations are run on-time and accurately in your country or region of focus. You will be the local expert on accurate and timely execution of payroll activities, tax payments and reporting, while maintaining compliance with federal, state, and local tax regulations in each jurisdiction. You will be accountable for executing payroll with our current systems, as well as innovating and working with Product teams to build more scalable payroll solutions for the future. You will work closely with customer-facing teams to ensure customers payroll cycles are run correctly, as well as manage any payroll-related questions from workers and customers. 

​

You will have a deep understanding of payroll processes, tax laws, and a commitment to delivering exceptional service to our clients. You are able to manage high-pressure situations with ease and a great demeanor. You are passionate about both understanding payroll and have a creative mindset to help Product teams build payroll products around your expertise. 

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Your Success Profile

========================

​

What You Will Work On

-------------------------

​

• Manage end-to-end payroll and payroll-related processes in your country and regions of focus, including daily payroll adjustments, payroll tax processing, additional payments, accurate tax withholding and remittance
• Provide internal payroll and payroll guidance to multiple departments, including customer-facing teams, International Finance and Operations
• Work closely with International Finance and Operations teams in cross-functional initiatives
• Ensure accurate quarter and year-end processing included but not limited to federal, state and local tax reconciliations in all of the countries where we operate in internationally
• Stay updated on federal, state, and local tax laws and regulations to ensure compliance with payroll laws in your jurisdictions
• Address customer payroll and payroll tax inquiries and issues alongside customer-facing and Operations teams
• Serve as a subject matter expert and collaborate with Product and Operations teams to build for scale by automating existing payroll processes
• Support internal control compliance initiatives, testing and remediation; ensure that payroll tax processes and procedures are updated
• Perform other related duties as assigned

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How You Will Do Your Work

-----------------------------

​

As an International Payroll Operations Manager, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:

​

• Detail-oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.Foundational local payroll knowledge - robust foundational knowledge in local payroll
• Adaptability - The ability to adjust your approach or actions in response in an inclusive manner to changes in your external environment.
• Consultative - takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.
• Documentation and Reporting - keeping accurate records, creating reports, and documenting processes for reference and analysis.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

​

Qualifications

------------------

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• 3+ years of experience in local payroll operations, preferably in the EOR or HR space
• Strong knowledge of federal, state, and local payroll tax regulations and laws across multiple countries and regions
• Strong experience in using payroll software and platforms
• Advanced Excel skills, including the ability to create complex spreadsheets and perform data analysis
• Possess client-facing skills to provide excellent customer service and address client inquiries and concerns
• Strong interpersonal and team-building skills with the ability to motivate and guide a diverse group of payroll professionals
• Plus if experience building and interacting with tech products around payroll operations
• Relevant professional certifications would be a significant advantage

​

#LI-HC2

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Who You Are

===============

​

Justworks is seeking an exceptional Lead Security Risk Analyst to join our Governance Risk & Compliance (GRC) team. The Lead Security Risk Analyst will work cross-functionally with all areas of the company to develop security safeguards and countermeasures to protect Justworks assets, employees and customers. The Lead Security Risk Analyst will report to the Senior Manager, Governance Risk & Compliance and liaise with other teams across Digital Security. 

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Your Success Profile

========================

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What You Will Work On

-------------------------

​

• Work with the GRC leader to provide guidance and solutions that protect Justworks, our products, customers and employees.
• Support GRC leader to build GRC strategy and multi-year roadmaps to mature Justwork’s GRC function.
• Provide technical leadership to build GRC’s capabilities such as cyber risk management, vendor security assessment, security training and communications, and our compliance program.
• Assist GRC leader to define Justworks risk management framework, leveraging NIST 800-53, CIS and others.
• Work with GRC leader to develop the compliance program for both regulatory compliance such as SOC2, GDPR, and compliance to our Justworks policies and standards.
• Monitor and analyze changes in relevant regulations and industry standards such as CCPA, GDPR, adapting company policies and procedures as needed.
• Partner with Engineering, IT, People, and Finance on control requirements and evidence production proactively in anticipation of SOC2/SOx, and customer audits.
• Lead and drive security assessments to enable the global Justworks to identify, assess, treat and monitor (via risk register) cybersecurity risks.
• Oversee findings brought forward through the risk reporting and risk exception process and report to security leadership where gaps exist.
• Collaborate with all stakeholders across the company to provide risk visibilities, and more importantly to lead and drive the mitigation of cyber risks.
• Drive on-going security assessments to enable the global Justworks to identify, assess, treat and monitor cybersecurity risks.
• Build a risk aware culture by maturing existing risk management processes to monitor, track, measure and report cyber risks.
• Partner with stakeholders when onboarding vendor solutions to ensure adequate controls are available and enabled in production.
• Build a robust vendor risk management program, including evaluating software supply chain security, vendor security assessments, and assurance vendor incident reporting.
• Oversee vendor relationship for applicable third party vendors providing service delivery of GRC related functions including but not limited to vendor management, security awareness training, GRC management and others.
• Engage with organizational stakeholders to develop and implement engaging and effective security and compliance training programs.
• Drive timely & effective communication via collaboration with various stakeholders including IT, Cyber Defense Operations, Security Architecture & Engineering, People Operations, Customer Service and Marketing.
• Provide mentorship and day-to-day support to GRC analysts to enable the team to deliver best work and develop their professional skills.
• Work with the Security Architecture and Engineering team to identify and implement missing capabilities for GRC to mature and advance GRC’s capabilities.
• Perform other related duties as assigned.

​

How You Will Do Your Work

-----------------------------

​

As a Lead Security Risk Analyst, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:

​

• Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.
• Resourcefulness - taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it's working on something new or thinking about how to do something better.
• Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.
• Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.
• Skills and knowledge - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

​

Qualifications

------------------

​

• At least 7+ years' experience directly in cybersecurity fields, with a demonstrated track record of leading complex GRC projects in at least two of the following areas:  cyber risk management, vendor security management, policy & compliance, security awareness and communication
• A deep understanding of risk assessment methodology, NIST 800-53, CIS, and associated security and privacy rules
• Strong knowledge and experience with operational risk management, covering the full lifecycle of activities, including risk identification, assessment, mitigation, monitoring, and reporting
• Functional knowledge of security domains and information security industry standard and best practices
• Strong knowledge of third-party assessments, IT risk management, regulatory requirements and compliance and its overall business processes, controls and risk exposure
• Ability to identify and recommend tools, processes, and software to automate and continuously improve security and compliance practices.
• Previous experience with GRC solutions - Archer, Workiva, LogicGate etc
• Technical understanding of cloud-based security in an AWS environment
• Proven track record as a strong communicator both in written and oral presentations; capable of rapidly creating detailed, yet concise documentation
• Proven analytical abilities and using data/facts for decision-making
• Exceptional organizational skills with the ability to prioritize and manage multiple projects at the same time.
• A self-motivated person who can influence and drive cross-functional teams, promoting timely and effective communication
• Good organizational skills, proactive and self-sufficient with a proven ability to work independently and prioritize deliverables
• Security Certifications of CISSP, CISM, CRISC, CISA a plus

​

The base wage range for this position based in our New York City Office is targeted at $192,500.00 to $211,750.00 per year.

​

#LI-AD1 #LI-Hybrid #LI-JS1

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Who You Are

===============

​

You are hardworking, persistent, and a dependable natural leader who knows how to motivate and maintain a high performing team while being positive and enthusiastic. You love data - you only make decisions that are backed up by the numbers. You have a strong track record of exceeding results and iterating to improve processes. It truly excites you to grow a new business unit and solve real problems.

​

This is an opportunity for you as an International Sales Manager to directly impact and move Justworks forward in our success as we expand our user-base and continue to grow the business. 

​

Your Success Profile

========================

​

What You Will Work On

-------------------------

​

• Hire and train high-performing salespeople according to company values and our sales methodology
• Manage day-to-day performance of all sales team members and deliver reviews
• Lead and schedule weekly team meetings with sales team and leadership
• Track sales team metrics and report data and forecasts to leadership on a regular basis
• Coach and develop direct reports
• Implement performance plans according to company procedure
• Embody company culture and maintain high sales employee engagement
• Meet predetermined  team goals through the activities of direct reports
• Ensure correct usage of CRM and other sales applications
• Work with sales leadership to generate ideas for sales contests and motivational initiatives
• Collaborate across teams to support closing new business

​

How You Will Do Your Work

-----------------------------

​

As a Manager, Account Executive, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

​

• Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.
• Detail-oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.
• Foundational sales knowledge - the specific set of sales skills (prospecting, cold calling, nurturing, engaging, presenting, negotiating, closing etc) and knowledge (product, markets, trends, business etc) a person possesses to enact the exchange of value between a buyer and the vendor.
• Results-driven - consistently achieves results, even under difficult circumstances.
• Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

​

Qualifications

------------------

​

• Minimum of 3 years in a sales representative role
• Minimum of 2 years or more of prior sales management experience
• Multi-language skills are a plus
• You love data - you make decisions that are backed up by the numbers
• You have strong interpersonal skills
• Exceptional written and oral communication skill
• Familiarity with forecasting
• Growth-mindset
• Hardworking, persistent, and dependable

​

​

The base wage for this position based in our New York City Office is targeted at $162,500 per year.

​

#LI-KK1 #LI-Hybrid

​

​

Who You Are

===============

​

Justworks is looking for a strategically focused Senior Field Enablement Manager to build, deploy, and manage enablement programs for our go-to-market teams. The Senior Field Enablement Manager will be critical in developing key sales skills and competencies in our sellers and leaders. In this role, you will partner with key business partners to build an end-to-end enablement curriculum and other best-in-class programs for our GTM teams.

​

The ideal candidate will have strong experience in 1) advancing selling skillsets, 2) executing sales enablement programs, and 3) collaborating with cross-functional teams on outcome-based enablement strategies. This role combines elements of strategic planning, training, and execution to ensure that Justworkers have the skills and knowledge needed to excel in their roles, leading to remarkable customer experiences every time! This role reports to the Director of Field Enablement.

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Your Success Profile

========================

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What You Will Work On

-------------------------

​

• Determine local needs to create comprehensive, engaging, and effective training and enablement strategies to improve field performance
• Embed with our go-to-market teams to develop a clear perspective on how to create and improve programs
• Provide sellers with relevant knowledge, skills, and tools to achieve sales objectives/priorities
• Run effective enablement research and discovery
• Manage and communicate enablement portfolio including, launches, updates, and success metrics
• Adapt and implement the go-to-market teams’ learner journey including onboarding, everboarding, and leadership development
• Build relationships and collaborate cross-functionally with key business partners including our Center of Excellence, Sales, Product Marketing, and Quality Assurance teams
• Act as the voice of Sales, ensuring programs and content are built and deployed with this team in mind
• Plan and execute regionalization of enablement programs and content
• Develop and maintain programs and content that are specific to the Sales organization and that align with the business needs and strategic programs
• Develop scalable ways to introduce new content and update existing trainings
• Track, measure, and innovate the efficiency and impact of programs, training, tools, and processes. Provide recommendations for ongoing improvements

​

How You Will Do Your Work

​

As a Senior Field Enablement Manager, how results are achieved is paramount for your success and ultimately results in our success as an organization. In this role, your foundational knowledge, skills, abilities, and personal attributes are anchored in the following competencies:

​

• Consultative - Takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening
• Functional Expertise - Subject matter expertise of specific function(s), including knowledge of principles, practices, and domain knowledge
• Strategic Mindset - Anticipates future trends and implications accurately; articulates credible pictures and visions of possibilities that will create sustainable value
• Good Judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome
• Results Driven - consistently achieves results, even under difficult circumstances

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

​

Qualifications

------------------

​

• Minimum of 7 years in Revenue Enablement, Learning and Development, Sales/Success
• Minimum of 3 years experience building/executing global enablement programs for various audiences including leaders
• Highly skilled in influencing without authority at the Director and VP level
• Experience with Sales methodologies, processes, and enablement best practices
• Project management experience delivering quality products on short timeframes
• Outstanding communication skills (oral, written, digital, visual, and presentation)
• Proficient in using enablement and conversation intelligence tools like Highspot, Ambition, Chorus/Gong
• Proven success in designing and implementing effective, outcome-based training & enablement programs using a suite of modern tools & modalities
• Experience working at a high-growth Saas company preferred
• People management experience is a plus

​

The base wage range for this position based in our New York City Office is targeted at $122,000.00 to $134,200.00 per year.

​

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#LI-Hybrid #LI-JT1

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​

The Client Experience Manager (CXM) works with Movable Ink clients to ensure success using our platform and helps world class brands achieve measurable ROI lifts with Intelligent creative. As a CXM at Movable Ink, you will get to work with a variety of world class brands across many verticals and use a technology that truly works, alongside a stellar product and solutions team. Not to mention, you will get to do all of this while working alongside the most talented CX org in a collaborative environment that invests in its talent and culture.

​

Responsibilities: 

​

• You will be the day to day point of contact for a book of business, communicating and collaborating through campaigns and projects, and holding regularly scheduled calls with clients, when applicable, with a healthy level of autonomy
• Act as the internal point of contact for updates on account health and escalating churn risks as needed
• Collaborate positively with the Sales team to identify and foster up-sell and cross-sell opportunities within existing client-base
• Act as an internal project manager for custom, technical solutions for your clients, partnering closely with solutions developers, engineers, architects and product owners
• Independently lead interactive brainstorming sessions to find new and innovative ways to use our technology; conceive, develop, and execute client-specific email marketing strategies
• Posses a comprehensive understanding of client's business, program goals and objectives; drive strategic use cases to ensure Movable Ink’s software drives measurable and scalable value
• Instill testing best practices to prove ROI value of Movable Ink
• Maintain a best in class retention rate and realize growth within your covered book of business
• Train and/or mentor other team members, as needed

​

Qualifications:

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• 3+ years of Account Management, Client Services or Digital Marketing Experience
• Experience building relationships to grow business. Clients think of you as a “partner,” not just a vendor
• Domain knowledge of two or more of the following: SaaS, mobile, ESPs, APIs, marketing automation, marketing analytics or programming
• Familiarity with HTML and CSS
• Proven knowledge of key digital marketing metrics and strategies that can increase engagement (web, display, mobile, email, etc.)
• Experience presenting and influencing client audiences that are Director-level and above with demonstrated ability to renew relationships for consecutive years

Who You Are

===============

​

You are focused on and committed to helping people. You are a customer fanatic with a proven track record of going above and beyond for your customers. You treat others with care and empathy, and assume the best intentions in others. You are a great communicator, being able to simplify complex concepts into clear, easy-to-understand terms. You love to solve problems and figure out how and why things work. You are an analytical, motivated self-starter who thrives in a fast-paced start-up environment. You have the willingness to lean into a challenge and affect change.

​

As a Customer Retention Specialist, you will be focused on identifying and engaging companies who are at-risk for churn in order to initiate retention focused strategies. These retention strategies will involve highlighting resources, products, and tools that will allow these companies to run their business with confidence. You will be working collaboratively with our Retention Programs team and the Customer Support Specialist teams to identify potential churn-risk and strategize on the best possible retention tactic.Your innovation, willingness to cross collaborate, and customer centricity will be instrumental to your success. You have a passion for lifelong learning and amazing de-escalation skills. You are a great listener who is able to see the bigger picture and simplify complex concepts into clear, easy-to-understand solutions. You are an advocate who is not afraid to ask questions, find and capitalize on new revenue opportunities, and partner with others to effect change.

​

Your Success Profile

========================

​

What You Will Work On

-------------------------

​

• Ensure our at-risk customers are succeeding with Justworks. Consult at-risk customers to understand their needs and connect them to the solutions, tools, resources, and specialists they need to run their businesses with confidence.
• Monitor and identify customers that are at risk for churn to initiate retention strategies proactively
• Articulate the value of the Justworks product to our at-risk customers and resell them to stay on Justworks by asking thoughtful questions regarding what how they use our services and what they enjoy about Justworks
• Be an ambassador of Justworks and its solutions; you will have an intimate and comprehensive knowledge of our suite of products.
• Proactively drive product adoption and benefits utilization to improve customer satisfaction and retention.
• Have a firm understanding of the PEO/payroll services industry and confidently resell against competitors.
• Work cross functionally with members of the Customer Success, Customer Support, Sales, and various other cross-functional teams.
• Gather feedback from at-risk customers to understand their concerns, reasons for potential churn, and areas where we can improve
• Collaborate with our Retention Programs team to share insights and coordinate efforts to retain at-risk customers
• Work through creative solutions to effectively answer customer questions, provide guidance, troubleshoot and resolve issues, and route feedback
• Engage escalating customers, to navigate turning negative experiences around
• Multi-channel support, including phone, email, and video conferencing, to communicate with our at-risk customers with a sense of urgency
• Other duties as needed based on department and/or organizational needs

​

How You Will Do Your Work

-----------------------------

​

As a Retention Specialist- Support, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

​

• Consultative - takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.
• Resourcefulness - taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it's working on something new or thinking about how to do something better.
• Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.
• Initiative and motivation - identifying what needs to be done and doing it before being asked or before the situation requires it.
• Customer focus - builds strong customer relationships and delivers customer-centric solutions.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

​

Qualifications

------------------

​

• 6 years minimum professional experience in customer service or client-facing role - preferably in B2B SaaS environment or B2B contact center
• 1 year of experience working in PEO, payroll, or HR industries
• Experience in HR Tech/SaaS is a plus
• A track record of operating in a time sensitive or deadline driven environment
• Curiosity and an aptitude for learning new things and understanding how and why things work
• Acute attention to detail and strong de-escalation skills
• Fast learner and ability to become an expert in our products and services
• Product guru with a desire to understand the details of how and why things work
• Demonstrated track record of a passion for customer centricity and driving retention strategies
• Strong verbal and written communication skills, with the ability to break down complex concepts into simple terms
• Excellent at time management, organization, and prioritizing tasks
• Experience with Zendesk, JIRA, Talkdesk, Google Suite, Microsoft Office or related tools

​

The base wage range for this position based in our New York City Office is targeted at $35.00 to $38.50 per hour.

​

#LI-Hybrid #LI-CD1

​

Who You Are

===============

​

Justworks is seeking an exceptional Lead Security Risk Analyst to join our Governance Risk & Compliance (GRC) team. The Lead Security Risk Analyst will work cross-functionally with all areas of the company to develop security safeguards and countermeasures to protect Justworks assets, employees and customers. The Lead Security Risk Analyst will report to the Senior Manager, Governance Risk & Compliance and liaise with other teams across Digital Security. 

​

Your Success Profile

========================

​

What You Will Work On

-------------------------

​

• Work with the GRC leader to provide guidance and solutions that protect Justworks, our products, customers and employees.
• Support GRC leader to build GRC strategy and multi-year roadmaps to mature Justwork’s GRC function.
• Provide technical leadership to build GRC’s capabilities such as cyber risk management, vendor security assessment, security training and communications, and our compliance program.
• Assist GRC leader to define Justworks risk management framework, leveraging NIST 800-53, CIS and others.
• Work with GRC leader to develop the compliance program for both regulatory compliance such as SOC2, GDPR, and compliance to our Justworks policies and standards.
• Monitor and analyze changes in relevant regulations and industry standards such as CCPA, GDPR, adapting company policies and procedures as needed.
• Partner with Engineering, IT, People, and Finance on control requirements and evidence production proactively in anticipation of SOC2/SOx, and customer audits.
• Lead and drive security assessments to enable the global Justworks to identify, assess, treat and monitor (via risk register) cybersecurity risks.
• Oversee findings brought forward through the risk reporting and risk exception process and report to security leadership where gaps exist.
• Collaborate with all stakeholders across the company to provide risk visibilities, and more importantly to lead and drive the mitigation of cyber risks.
• Drive on-going security assessments to enable the global Justworks to identify, assess, treat and monitor cybersecurity risks.
• Build a risk aware culture by maturing existing risk management processes to monitor, track, measure and report cyber risks.
• Partner with stakeholders when onboarding vendor solutions to ensure adequate controls are available and enabled in production.
• Build a robust vendor risk management program, including evaluating software supply chain security, vendor security assessments, and assurance vendor incident reporting.
• Oversee vendor relationship for applicable third party vendors providing service delivery of GRC related functions including but not limited to vendor management, security awareness training, GRC management and others.
• Engage with organizational stakeholders to develop and implement engaging and effective security and compliance training programs.
• Drive timely & effective communication via collaboration with various stakeholders including IT, Cyber Defense Operations, Security Architecture & Engineering, People Operations, Customer Service and Marketing.
• Provide mentorship and day-to-day support to GRC analysts to enable the team to deliver best work and develop their professional skills.
• Work with the Security Architecture and Engineering team to identify and implement missing capabilities for GRC to mature and advance GRC’s capabilities.
• Perform other related duties as assigned.

​

How You Will Do Your Work

-----------------------------

​

As a Lead Security Risk Analyst, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:

​

• Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.
• Resourcefulness - taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it's working on something new or thinking about how to do something better.
• Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.
• Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.
• Skills and knowledge - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

​

Qualifications

------------------

​

• At least 7+ years' experience directly in cybersecurity fields, with a demonstrated track record of leading complex GRC projects in at least two of the following areas:  cyber risk management, vendor security management, policy & compliance, security awareness and communication
• A deep understanding of risk assessment methodology, NIST 800-53, CIS, and associated security and privacy rules
• Strong knowledge and experience with operational risk management, covering the full lifecycle of activities, including risk identification, assessment, mitigation, monitoring, and reporting
• Functional knowledge of security domains and information security industry standard and best practices
• Strong knowledge of third-party assessments, IT risk management, regulatory requirements and compliance and its overall business processes, controls and risk exposure
• Ability to identify and recommend tools, processes, and software to automate and continuously improve security and compliance practices.
• Previous experience with GRC solutions - Archer, Workiva, LogicGate etc
• Technical understanding of cloud-based security in an AWS environment
• Proven track record as a strong communicator both in written and oral presentations; capable of rapidly creating detailed, yet concise documentation
• Proven analytical abilities and using data/facts for decision-making
• Exceptional organizational skills with the ability to prioritize and manage multiple projects at the same time.
• A self-motivated person who can influence and drive cross-functional teams, promoting timely and effective communication
• Good organizational skills, proactive and self-sufficient with a proven ability to work independently and prioritize deliverables
• Security Certifications of CISSP, CISM, CRISC, CISA a plus

​

The base wage range for this position based in our New York City Office is targeted at $192,500.00 to $211,750.00 per year.

​

#LI-AD1 #LI-Hybrid #LI-JS1

​

Who You Are

===============

​

As a Senior Salesforce Developer, you will help shape Justworks’ strategy by working within the Business Operations team. You will support the Salesforce Delivery Team, while designing and developing technical solutions for the Sales floor, Sales Management, Marketing and other internal teams, along with Justworks’ senior management. You will have the opportunity to work cross-functionally, focusing on administering the tech stack and maintaining a healthy, accurate database. In addition, you will perform data analysis using Salesforce native reporting functionality, Microsoft Excel and Tableau.

​

You’re an effective communicator, having worked with a sales team on Salesforce processes and best practices. You’re a self-starter who is continually learning and developing. You strive to make Salesforce automation as intuitive as possible for end users, and are looking to bring your knowledge to a fast-paced, entrepreneurial environment.

​

Your Success Profile

========================

​

What You Will Work On

-------------------------

​

• Oversee the successful delivery of Salesforce projects in accordance with Agile methodologies and serve as the point of contact for technical questions around Salesforce

+ Assess new work tickets as they are ready for assignment, including breakdown and assignment of tickets based on story point size and developer capability.

+ Maintain sprint cadence in Jira

​

• Quarterback biweekly deployments and new feature releases

+ Review all metadata and code changes submitted through GitHub and ensure that source code is in good condition (no merge conflicts, test failures, deployment errors etc.)

+ Perform biweekly deployments and additional hotfix deployments as needed

​

• Maintain and optimize system architecture, workflows and business processes based on best practices and business requirements
• Ensure adherence to data governance standards and perform regular data quality audits.

+ All code and metadata changes are well documented and cross-functionally accessible.

+ Team process documentation is current and maintained in Confluence

​

• Develop complex technical solutions as needed
• Work with Business Operations leadership to increase efficiency, decrease margins and hit systems-based OKRs
• Collaborate with revenue operations and data engineering teams to achieve revenue goals, data integrity and other business-level KPI

​

How You Will Do Your Work

-----------------------------

​

As a Senior Salesforce Developer, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

​

• Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.
• Detail-oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.
• Foundational sales knowledge - the specific set of sales skills (prospecting, cold calling, nurturing, engaging, presenting, negotiating, closing etc) and knowledge (product, markets, trends, business etc) a salesperson possesses to enact the exchange of value between a buyer and the vendor.
• Results-driven - consistently achieves results, even under difficult circumstances.
• Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

​

Qualifications

------------------

​

• Minimum 5 years Salesforce or app development experience (certification preferred)
• Experience integrating external systems
• Experience administering third-party tools like SalesLoft, Docusign, ChiliPiper, Gong, etc.
• Excellent and effective communication skills, with an emphasis on written technical documentation and/or end user training material creation
• An organized, detail-oriented individual invested in maintaining the data integrity of a database with 200,000+ accounts
• Self-starter who is interested in continuous learning and development
• Someone who strives to release elegant, user-friendly solutions
• Experience working with SQL and relational databases

​

The base wage range for this position based in our New York City Office is targeted at $127,000 to $139,700 per year.

​

#LI-Hybrid #LI-AG1

​

Who You Are

===============

​

Justworks is seeking an experienced Senior Data Analyst with a passion for numbers and marketing as well as a demonstrated proficiency in manipulating large data sets to join the Data Analytics and Business Operations team. This analyst will report into the Senior Manager, Data Analytics and Business Operations but will work closely with the Marketing team.  They will report and own dashboards related to KPI metrics,  share insights about marketing efficiency, and advise on marketing data collection within our systems.  The ideal candidate for this position is a data expert with great communication skills and a strong interest in marketing.

​

Your Success Profile

========================

​

What You Will Work On

-----------------------------

​

• Provide high level advanced triage support to stakeholders, business partners, and product teams in managing specific issue resolution activities.
• Utilize programmatic and quantitative methods to identify patterns and relationships in large data sets, as well as apply mathematical, statistical, and other data-driven analysis to make informed decisions.
• Perform both regular and ad hoc analysis around key business questions that pertain to the Marketing department.
• Help define KPIs and build dashboards to track marketing operational efficiency
• Build and maintain reports, models, and dashboards around these key metrics to monitor and improve performance
• Translate complicated analyses into actionable insights; communicate those insights clearly to partners
• Strategize and prioritize data needs of the organization together with the other members of the team
• Audit and clean existing dashboards and ensure data quality when building net new dashboards.
• Measure the effectiveness of marketing campaigns and strategies
• Other duties as needed based on department and/or organizational needs

​

How You Will Do Your Work

-------------------------------------

​

As a Senior Data Analyst, Marketing, how results are achieved is paramount to your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

​

• Good judgement - The exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.
• Detail-oriented - Exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.
• Foundational sales knowledge: The specific set of sales skills (prospecting, cold calling, nurturing, engaging, presenting, negotiating, closing etc) and knowledge (product, markets, trends, business etc) a salesperson possesses to enact the exchange of value between a buyer and the vendor.
• Results-driven: Consistently achieves results, even under difficult circumstances.
• Clear communication: The ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.

​

Qualifications

------------------

​

• 4 years of relevant experience working with large datasets, and providing insights to non-technical stakeholders, ideally within the marketing department.
• Strong knowledge of SQL, Excel and other data manipulation tools
• Exceptional written and verbal communication skills
• Experience in quantitative analysis and statistical modeling
• Experience and familiarity with BI reporting tools and building dashboards in Tableau or any other visualization tool is ideal
• Experience with CRM data, i.e Salesforce, a plus
• Demonstrable comfort with predictive modeling techniques
• Knowledge of marketing attribution techniques a plus

​

The base wage range for this position based in our New York City Office is targeted at $109,000.00 to $119,900.00 per year.

​

#LI-Hybrid #LI-KK1

​

We are seeking a Distributed Systems Engineer who will be responsible for the design and implementation of distributed software systems that handle data at massive speeds and scale. The role offers the opportunity for innovation and impact through the development of sophisticated multi-tiered systems, delivering value to the world’s biggest brands. You will create and deliver technically impressive and impactful products while driving the development and deployment of high quality, scalable AI solutions by writing code.

​

Responsibilities:

​

• Design, develop, and test high performance systems that operate at massive scale
• Gain an understanding of existing systems, determine areas of complexity, and potential risks
• Perform code and design reviews
• Act as a Subject Matter Expert on projects in which they have been involved
• Stay actively involved in ongoing maintenance of software

​

Qualifications:

​

• Familiarity with GRPC and Protobuf
• 3+ years of Python experience
• 1+ years of experience using Kafka and Redis
• 1+ years of experience using a columnar database
• Demonstrate proficiency in back-end development concepts, including APIs, databases, and authentication/authorization mechanisms
• Able to write design documents that identify requirements, dependencies, and risks
• Interest in learning additional technologies such as Elixir
• Practitioner with bias toward action/execution/building
• Enjoys working in a fast-paced, goal-driven environment
• Having working knowledge of DevOps practices, such as continuous integration/continuous delivery and automated deployment
• Works effectively in a fast-paced, goal-driven environment
• Ability to collaborate with technical partners – you’ll be working closely with other teams to determine requirements for your work and to make design decisions that affect our stack

Who You Are

===============

​

Everything you deliver is backed by a solid strategy, compliance and data modeling. You’re excited by the idea of leading initiatives across an organization and driving impact. You will help to maintain the integrity within the State  Unemployment Insurance (SUI) Program within the country.

​

As a Manager, SUI Rate Operations, you will work collaboratively with Justworks’ Payment Tax Unit (PTU) Team as well as cross-functionally with teams across Justworks including: Customer Success, Technology, Engineering, Business Operations, Business Intelligence, Onboarding, Legal, Sales and Finance. These programs will deal directly with Workforce Development, Policy, the Economy, Employment Services, the health of  State’s Unemployment Insurance  trust funds as well as all current  and future exchanges within the State Information Data Exchange System (SIDES) program. 

​

As a Manager, SUI Rate Operations, you will be responsible for SUI Compliance/Risk Management, Rate Forecasting, Coaching and Development of Talents as well as driving innovation and cost savings through accurate data modeling.

​

We’re helping businesses get off the ground by enabling them to focus on running their business. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

​

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Read more here.

​

Your Success Profile

========================

​

What You Will Work On

-------------------------

​

• Drives the delivery of competitive State Unemployment Insurance  rates and ensuring services are provided in alignment with our values, and in compliance with applicable laws (Federal, State and local)
• Interpret, apply and implement tax-related accounting standards and disclosures while researching and documenting tax technical matters, positions, policies, and procedures
• Partner with the National Association of Professional Employer’s Organization (NAPEO)  and National Association of Workforce Agencies  (NASWA) to strategically drive alignment of industry standards within Justworks. Keep informed of PEO industry-specific tax laws, regulations, and tax incentives to ensure that appropriate tax strategies are in place.
• Hire and manage a team of associates responsible for executing day-to-day operations while timely and accurately delivering remittances
• Improve team workflows for PEO and Client Reporting rates.
• Ensure the team is up to date on knowledge of the principles, theories, techniques and trends of public administration including financial management, labor relations, and related governmental programs.
• Lead regular team meetings, sharing their progress on weekly metrics reports, coaching and regularly reviewing team and individual performance.
• Develop a team that demonstrates a high level of accountability, initiative, effort, and commitment towards completing assignments efficiently and adherence to team SLAs while achieving high client satisfaction rates
• Proactively communicate changes in procedures and other important updates to teams and key stakeholders.
• Lead special projects to ensure the long-term operation success of the unemployment insurance life cycle in conjunction with the Director, Unemployment Insurance.
• Partner with our Product and Engineering teams to improve systems, diagnose bugs, and deploy solutions.
• Develop, implement, improve, and streamline tax compliance policies and procedures to ensure compliance with applicable tax laws, rules, and regulations;
• Manage rate forecasting, business underwriting and audit of state unemployment tax rate. Risk mitigation through development and application of effective controls, communications, reporting and checks & balances to reduce financial exposure and liability.
• Serve as a point of escalation for items requiring additional support and oversight for all aspects of state unemployment insurance to maintain integrity within the program.
• Analyze operational workflows and processes and develop standards, policies, procedures and improvements
• Collaborate with cross-functional teams—including Sales Enablement, Tax Filing and Reporting, Customer Onboarding, Technology, Legal, Customer Success Organization, and Finance—to define and set quarterly financial and operational goals. Your focus will be on ensuring compliance, strategic advantage, and sustainable growth across the entire company.
• Drive continuous process development, improvements and refinement, including development of standards that drive excellence, measurable results, scale and consistency
• Research technical state unemployment tax matters, positions, policies, and procedures and assist in drafting memorandum to support and document conclusions, including tax positions related to nonrecurring company transactions.
• Assist with state non-unemployment  tax-related projects and queries, including certain payroll and payroll-related tax positions and accruals in coordination with the responsible teams, as necessary.

​

How You Will Do Your Work

-----------------------------

​

As a  Manager, SUI Rate Operations, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

​

• Detail-oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.
• Analytical - uses a logical reasoning process to break down and work through a situation or problem to arrive at an outcome.
• Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.
• Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.
• Organizational awareness - maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
• Business insight - applying knowledge of business and the marketplace to advance the organization’s goals.
• Strategic mindset - anticipates future trends and implications accurately; articulates credible pictures and visions of possibilities that will create sustainable value.
• Nimble learning - actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

​

Qualifications

------------------

​

• 2+ years people management experience
• 4+ years of experience, years of project management and/or data analytics experience
• 4+ years State Unemployment Insurance Rate Forecasting is required
• State Information Data Exchange Systems (SIDES) is required
• 4+ years PEO experience required
• Experience with State Unemployment Insurance claim handling in all 50 states is preferred.
• Advanced experience working with SQL and strong knowledge of Excel or another tool for data manipulation
• Ability to be process-driven while remaining resourceful and adaptable
• Ability to quickly grasp finance and operations practices and business drivers; comfortable and familiar with predictive modeling techniques
• Knowledge of at least one statistical programming language preferred, with willingness to learn R, Python or Ruby
• Strong presentation skills
• Proven ability to balance multiple priorities in a fast-paced environment and effectively adapt to changes
• Keen attention to detail with a strong organization and communication skills

​

​

The base wage range for this position based in our New York City Office is targeted at $122,000 - $134,200 per year.

​

#LI-Hybrid #LI-KO1

​

Who You Are

===============

​

The mission of Justworks’ Product Marketing team is to deliver the right product to the right audience using the right message. We love using products as a vehicle to represent the voice of the customer and foster strategic innovation by translating our deep understanding of customer and market needs into product opportunities. 

​

We’re looking for a seasoned Product Marketing leader with experience in go-to-market strategy and a history of driving cross-sell, upsell, and customer marketing efforts to support our benefits offering across the Justworks portfolio.

​

As a Sr. Manager on the Product Marketing team, you will work with our Benefits product team to bring new benefits, features, and services to prospective and existing customers. You’ll be responsible for leading go-to-market strategy for Benefits products and features at various stages of maturity and across multiple platforms (Justworks PEO, Justworks Payroll, and Justworks International) and building relationships with different stakeholders. You’ll help identify product-market fit, target personas, and define initial messaging and positioning to articulate our value. You’ll also set the foundation for how we increase benefits adoption through customer marketing tactics, inclusive of product-led cross and upsell motions and sales enablement. This role is ideal for a Product Marketer passionate about understanding complex products and translating to communicate with non-technical / non-expert stakeholders.

​

Additionally, in this role, you’ll be a key member of the Product Marketing leadership team, helping to shape and scale the function as it grows. You’ll be responsible for owning and scaling core Product Marketing processes and operations across departments and multiple product lines, leveling up the team in terms of skill sets and best practices, setting the overarching vision and goals for the team, and ensuring the voice of the customer and market are integrated into everything we do.

​

Your Success Profile

========================

​

What You Will Work On

-------------------------

​

• Lead high-performing teams of Product Marketing Managers across multiple product domains. You’ll mentor your teams to improve their skills and empower them. You’ll create psychological safety and a culture of belonging, learning, and growth
• Lead your team to execute go-to-market strategies that drive ongoing product and feature adoption, revenue growth, and retention
• Work alongside Product leadership to shape the product strategy and priorities for your product domains
• Apply buyer, segment, and go-to-market expertise to develop the end-to-end marketing strategy/business plan addressing selected buyer groups/cohorts
• Bridge the gap between Justworks’ corporate-level strategy and the product strategy for your domains, ensuring Product Marketing initiatives and investments thoughtfully align with overarching business goals
• Identify opportunities to drive differentiated value propositions for our customers and product-driven growth via build/buy/partner recommendations.
• Assist and maintain overall processes and operations for the Product Marketing department in partnership with the director of Product Marketing and cross-functional stakeholders.
• Guide your team to be strong customer advocates and to leverage market, competitive, and customer insights to influence our product direction and go-to-market strategy
• Develop go-to-market product launch strategies with colleagues in marketing, product management, and revenue enablement to deliver high-impact, integrated stories resulting in increased engagement and product adoption
• Work closely with the Sales, Customer Support, and Marketing teams to identify key cross and upsell opportunities.
• Guide your team to set, measure, and report on Product and Marketing KPIs and metrics that ladder up to Justworks’ overall strategy and outcomes
• Perform other related duties as assigned.

​

How You Will Do Your Work

-----------------------------

​

In any Product Marketing role, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

​

• Customer focus - builds strong customer relationships and delivers customer-centric solutions.
• Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.
• Nimble learning - actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
• Results-driven - consistently achieves results, even under difficult circumstances.
• Strategic mindset - anticipates future trends and implications accurately; articulates credible pictures and visions of possibilities that will create sustainable value.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

​

Qualifications

------------------

​

• You have a minimum of 7 years of work experience in Product or Customer Marketing for tech/software products, preferably B2B
• You have experience working in the Benefits domain, ideally with Medical/Dental/Vision offerings and/or differentiated benefits.
• You have a minimum of 4 years of experience leading and building high-performing Product Marketing teams
• You have strong analytical skills; you excel at synthesizing market, competitive, and customer insights into clear takeaways and recommendations
• You are a strong communicator and storyteller, communicating concepts and ideas in different formats depending on the need, and revising your approach.
• You can craft high-impact marketing plans with clearly defined value propositions and product messaging
• You have experience working in a fast-paced, startup environment
• You have a product mindset and track record of working well with and earning the respect of product teams
• Knowledge or experience in HR space a plus

​

The base wage range for this position based in our New York City Office is targeted at $190,000.00 - $218,500.000 per year.

​

#LI-Hybrid

​

#LI-SP1

​

​

Who You Are

===============

​

Do you have a passion and aptitude for developing talent and helping others reach their full potential? Are you a builder and innovator who can tackle challenges big and small and effectively craft solutions for the now while creating a compelling vision for the future? If so, we’d love to hear from you!

​

Justworks is looking for a strategic leader with a depth and breadth of experience in learning and development. As the Senior Manager, Leadership & People Development, you will play an integral role in continuing to build out our leadership and people development efforts across the organization. You will be responsible for thoroughly assessing and understanding organizational and departmental learning needs and partnering closely with our business units to discover and address areas where employees, managers, and the organization as a whole need support to reach their full potential. 

​

To support our goal of cultivating a high performance, growth-oriented culture, a primary focus area will be bolstering managerial and leadership skills across all management levels.  Naturally, we also ensure our people have the training they need to be technically savvy, ethically compliant, have a commitment to a harassment-free workplace and ownership of Diversity, Equity, Inclusion and Belonging. The Senior Manager, Leadership & People Development will report directly to the Director, Learning and Organizational Development.

​

Your Success Profile

========================

​

What You Will Work On

-------------------------

​

• Design and implement high-impact and sustainable learning and development programs that span across the employee lifecycle in support of our strategic goals and objectives.
• Create the full suite of leadership development programs and experiences aligned to Justworks’ defined Leadership Expectations/Behaviors, starting with first-time people leaders and expanding to senior leadership and executive leadership.
• Identify and manage the need for  outside expertise and perspective to determine appropriate course content and course delivery methods (eLearning, instructor-led, virtual instructor-led, blended learning, etc.).
• Translate instructional concepts into innovative, on-brand, creative, interactive, one-of-a-kind learning solutions (eLearning, podcast episodes, quick reference guides, user guides/manuals, course materials, etc., for various learning applications including technical system rollouts).
• Own and evaluate the JustManage suite of onlines courses, BetterUp and LinkedIn Learning partnerships.
• Lead the rollout of a new Learning Management System (LMS) in collaboration and close partnership with our Revenue Enablement and People teams.
• Develop a mentorship program that is centrally administered but functionally relevant across the business.
• Identify and consistently monitor and measure the effectiveness of learning and development programs.
• Manage a team of 1 to execute learning and development initiatives with the potential for the team to grow based on business needs.
• Support additional talent development processes such as career pathing, succession planning and talent reviews.
• Other duties as needed based on department and/or organizational needs, including maintaining content and training information and records.

​

How You Will Do Your Work

-----------------------------

​

As a Senior Manager, Leadership & People Development how results are achieved is paramount to your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

​

• Consultative - takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.Functional expertise - subject matter expertise of specific function(s), including knowledge of principles, practices, and domain knowledge.
• Culture and change champion - owning and balancing the conflicts between standing still and moving forwards; believes in, helps develop, and cultivates excitement in their workplace culture.
• Solution-oriented - identifies the source of a question or challenge and provides the right, or a better, way of doing things.
• Nimble learning - actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
• Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

​

Qualifications

------------------

​

• Minimum of 9 years of learning and development experience with at least some experience in a high growth, technical or start-up environment.
• Minimum of 7 years in developing curriculum and experiences to support all levels of leadership including first-time leaders, senior leaders and executives.
• Experience creating and facilitating leadership development and people development programs.
• Experience in designing and implementing a Learning Management System (LMS) preferred.
• Demonstrated excellence in developing programs for people managers and individual contributors.
• Intellectual curiosity, a strong growth-mindset, and the desire to constantly improve.
• Excellent facilitation and communications skills as well as exceptional collaboration and influence skills across all levels of an organization.
• Commitment to driving diversity, equity & inclusion initiatives and a strong personal conviction toward combating racism.
• Strong project management skills and experience managing cross-functional relationships and priorities.
• Proven strategic agility, ability to succeed in a fast-paced, continuously-evolving environment.
• Prior experience as a change management champion and expert with experience and comfort in working in a fast-paced, growth and matrix environment with the ability to bring your stakeholders with you through the change process.

​

​

The base wage range for this position based in our New York City Office is targeted at $155,500.00 to $178,825.00  per year.

​

#LI-Hybrid

​

#LI-SP1

​

Who You Are

===============

​

You are hardworking, persistent, and a dependable natural leader who knows how to motivate and maintain a high performing team while being positive and enthusiastic. You love data - you only make decisions that are backed up by the numbers. You have a strong track record of exceeding results and iterating to improve processes. It truly excites you to grow a new business unit and solve real problems.

​

This is an opportunity for you as an International Sales Manager to directly impact and move Justworks forward in our success as we expand our user-base and continue to grow the business. 

​

Your Success Profile

========================

​

What You Will Work On

-------------------------

​

• Hire and train high-performing salespeople according to company values and our sales methodology
• Manage day-to-day performance of all sales team members and deliver reviews
• Lead and schedule weekly team meetings with sales team and leadership
• Track sales team metrics and report data and forecasts to leadership on a regular basis
• Coach and develop direct reports
• Implement performance plans according to company procedure
• Embody company culture and maintain high sales employee engagement
• Meet predetermined  team goals through the activities of direct reports
• Ensure correct usage of CRM and other sales applications
• Work with sales leadership to generate ideas for sales contests and motivational initiatives
• Collaborate across teams to support closing new business

​

How You Will Do Your Work

-----------------------------

​

As a Manager, Account Executive, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

​

• Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.
• Detail-oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.
• Foundational sales knowledge - the specific set of sales skills (prospecting, cold calling, nurturing, engaging, presenting, negotiating, closing etc) and knowledge (product, markets, trends, business etc) a person possesses to enact the exchange of value between a buyer and the vendor.
• Results-driven - consistently achieves results, even under difficult circumstances.
• Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

​

Qualifications

------------------

​

• Minimum of 3 years in a sales representative role
• Minimum of 2 years or more of prior sales management experience
• Multi-language skills are a plus
• You love data - you make decisions that are backed up by the numbers
• You have strong interpersonal skills
• Exceptional written and oral communication skill
• Familiarity with forecasting
• Growth-mindset
• Hardworking, persistent, and dependable

​

​

The base wage for this position based in our New York City Office is targeted at $162,500 per year.

​

#LI-KK1 #LI-Hybrid

​

​

Who You Are

===============

​

Justworks Digital Security team is responsible for the security of Justworks products, platforms, services, and corporate operations. Led by the Chief Information Security Officer, Digital Security’s vision is to become the partner and enabler for business and engineering by working collaboratively with others to embed security in business hygiene and engineering DNA to strengthen our cyber resilience. We are looking for a strong hands-on leader who can establish a critical security function focusing on monitoring, detecting, and responding to the cyber threat, and who can bring our cyber defense operations towards an advanced cyber fusion center.

​

We are looking for a leader who has passion for security, cyber defense, threat management, vulnerability management, and continuous testing. You have extensive experience to build the team and provide directions and technical guidance to your team. You are a leader who holds yourself and your team accountable for doing the right things in the right way. You are an influencer who helps your team grow, who partners with other teams to work towards our common goal, and who brings positive energy and impact to Justworks. 

​

Your Success Profile

========================

​

What You Will Work On

-------------------------

​

• Assess the current state of Justworks monitoring and detection gaps, from all aspects including technology, process and people.
• Create CDO strategy and roadmap to bring CDO towards its maturity level to meet Justworks Digital Security Objectives
• Build and expand the CDO team, including org/role design, operating model, engagement model, career development, and managing individual contributors.
• Build necessary services, and run these services effectively to improve Digital Security’s detection and response capabilities.
• Lead the team to execute the roadmap and deliver projects and services on time, within budget and with quality.
• Lead, manage and mature the people, process, and technologies present in a 24x7 cyber defense operation.
• Own and run Cyber Defense Operation Steering Committee, and provide regular status and report on incidents, vulnerabilities and remediations.
• Leverage the incident response program to conduct cyber table-top simulations and educational sessions with stakeholders
• Understand, determine and support priorities and urgencies, with the ability to prioritize projects, tasks, incidents, risks and vulnerabilities.
• Provide leadership for incident response investigations, coordinate response activity and brief senior leaders while maintaining confidentiality
• Provide advanced technical leadership and direction to CDO analysts
• Assist CISO on budget planning and budget management for CDO.
• Work with the CISO and other Digital Security leaders to define and maintain dashboards and metrics that demonstrate CDO’s delivery capability and Justworks security posture related to CDO objectives
• Collaborate closely with the Security Architecture & Engineering (SAE) and Governance, Risk & Compliance (GRC) teams to address vulnerabilities and gaps identified from incidents, with particular focus on  both short term remediation and long term solutions to address security gaps.
• Partner and collaborate with stakeholders such as ProdEng, TechOps, BusOps, Customer Success, Internal Audit, and Crisis Management and to support security and resilience testing.
• Perform other related duties as assigned

​

How You Will Do Your Work

-----------------------------

​

As the leader of Cyber Defense Operations, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:

​

• Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.

​

• Ethical practice - the ability to integrate core values, integrity and accountability throughout all organizational and business practices.

​

• Detail-oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.

​

• Risk assessment - applying a logical step-by-step process to protect, and consequently minimize risks to, the organization, interests and employees.

​

• Manages complexity - making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

​

Qualifications

------------------

​

• Minimum of 7 years of cyber security experience, especially in security operations, vulnerability and threat management. Experience in security engineering is preferred.
• Minimum of 3 years in a management and/or leadership position with experience in building and developing a team and growing a cyber defense operation and incident response program
• In depth experience leading security incident response processes, preferred in the cloud.
• Proven skills in various elements of incident response, including but not limited to computer intrusion investigations and digital forensics in enterprise environments.
• Strong understanding and advanced knowledge of current and emerging threats, attacks, attacker methodologies, cyber kill chain, MITRE framework and countermeasures, as well as malware, vulnerabilities and their remediations.
• Experience with the tools and techniques used in security event analysis, incident response, computer forensics, malware analysis, or other areas of security operations.
• Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures for the responsible area.
• Experience in using Jira, Kanban to manage and report the work
• Experience in building and running Cyber Defense Operations, participating in strategic planning, developing and implementing short- and long-range goals, and demonstrating the ability to execute the roadmap.
• Ability to gather facts and data for technical proposals and to expand upon them or develop alternatives and to evaluate emerging technologies and identify their potential impact within the existing environment.
• Demonstrated track record of effectively managing through high-pressure situations while maintaining unwavering focus and proactive and open communication channels
• Ability to foster a cooperative and trusted work environment within a complex organizational structure.
• Exceptional written and verbal communication skills - ability to articulate complex technical issues concisely to both technical personnel and executive-level management, and the ability to work with a wide range of constituencies in a diverse community.

​

#LI-AD1 #LI-Hybrid #LI-JS1

​

The base wage range for this position based in our New York City Office is targeted at $205,000.00 to $235,750.00  per year.

​

Who You Are

===============

​

Justworks Digital Security team is responsible for the security of Justworks products, platforms, services, and corporate operations. Led by the Chief Information Security Officer, Digital Security’s vision is to become the partner and enabler for business and engineering by working collaboratively with others to embed security in business hygiene and engineering DNA to strengthen our cyber resilience. We are looking for a strong hands-on leader who can establish a critical security function focusing on monitoring, detecting, and responding to the cyber threat, and who can bring our cyber defense operations towards an advanced cyber fusion center.

​

We are looking for a leader who has passion for security, cyber defense, threat management, vulnerability management, and continuous testing. You have extensive experience to build the team and provide directions and technical guidance to your team. You are a leader who holds yourself and your team accountable for doing the right things in the right way. You are an influencer who helps your team grow, who partners with other teams to work towards our common goal, and who brings positive energy and impact to Justworks. 

​

Your Success Profile

========================

​

What You Will Work On

-------------------------

​

• Assess the current state of Justworks monitoring and detection gaps, from all aspects including technology, process and people.
• Create CDO strategy and roadmap to bring CDO towards its maturity level to meet Justworks Digital Security Objectives
• Build and expand the CDO team, including org/role design, operating model, engagement model, career development, and managing individual contributors.
• Build necessary services, and run these services effectively to improve Digital Security’s detection and response capabilities.
• Lead the team to execute the roadmap and deliver projects and services on time, within budget and with quality.
• Lead, manage and mature the people, process, and technologies present in a 24x7 cyber defense operation.
• Own and run Cyber Defense Operation Steering Committee, and provide regular status and report on incidents, vulnerabilities and remediations.
• Leverage the incident response program to conduct cyber table-top simulations and educational sessions with stakeholders
• Understand, determine and support priorities and urgencies, with the ability to prioritize projects, tasks, incidents, risks and vulnerabilities.
• Provide leadership for incident response investigations, coordinate response activity and brief senior leaders while maintaining confidentiality
• Provide advanced technical leadership and direction to CDO analysts
• Assist CISO on budget planning and budget management for CDO.
• Work with the CISO and other Digital Security leaders to define and maintain dashboards and metrics that demonstrate CDO’s delivery capability and Justworks security posture related to CDO objectives
• Collaborate closely with the Security Architecture & Engineering (SAE) and Governance, Risk & Compliance (GRC) teams to address vulnerabilities and gaps identified from incidents, with particular focus on  both short term remediation and long term solutions to address security gaps.
• Partner and collaborate with stakeholders such as ProdEng, TechOps, BusOps, Customer Success, Internal Audit, and Crisis Management and to support security and resilience testing.
• Perform other related duties as assigned

​

How You Will Do Your Work

-----------------------------

​

As the leader of Cyber Defense Operations, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:

​

• Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.

​

• Ethical practice - the ability to integrate core values, integrity and accountability throughout all organizational and business practices.

​

• Detail-oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.

​

• Risk assessment - applying a logical step-by-step process to protect, and consequently minimize risks to, the organization, interests and employees.

​

• Manages complexity - making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

​

Qualifications

------------------

​

• Minimum of 7 years of cyber security experience, especially in security operations, vulnerability and threat management. Experience in security engineering is preferred.
• Minimum of 3 years in a management and/or leadership position with experience in building and developing a team and growing a cyber defense operation and incident response program
• In depth experience leading security incident response processes, preferred in the cloud.
• Proven skills in various elements of incident response, including but not limited to computer intrusion investigations and digital forensics in enterprise environments.
• Strong understanding and advanced knowledge of current and emerging threats, attacks, attacker methodologies, cyber kill chain, MITRE framework and countermeasures, as well as malware, vulnerabilities and their remediations.
• Experience with the tools and techniques used in security event analysis, incident response, computer forensics, malware analysis, or other areas of security operations.
• Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures for the responsible area.
• Experience in using Jira, Kanban to manage and report the work
• Experience in building and running Cyber Defense Operations, participating in strategic planning, developing and implementing short- and long-range goals, and demonstrating the ability to execute the roadmap.
• Ability to gather facts and data for technical proposals and to expand upon them or develop alternatives and to evaluate emerging technologies and identify their potential impact within the existing environment.
• Demonstrated track record of effectively managing through high-pressure situations while maintaining unwavering focus and proactive and open communication channels
• Ability to foster a cooperative and trusted work environment within a complex organizational structure.
• Exceptional written and verbal communication skills - ability to articulate complex technical issues concisely to both technical personnel and executive-level management, and the ability to work with a wide range of constituencies in a diverse community.

​

#LI-AD1 #LI-Hybrid #LI-JS1

​

The base wage range for this position based in our New York City Office is targeted at $205,000.00 to $235,750.00  per year.

​

Who You Are

===============

​

Justworks seeks a consumer insights professional to help grow our Strategy and Insights team. You’re creative, solution-oriented, adept at collaborating cross-functionally and with leadership stakeholders, and excel at turning data into decisions. 

​

In this role, you’ll play a crucial part in helping Justworks make some of its most impactful, long-term decisions. You’ll be responsible for leading and executing research initiatives and contributing to an increasingly customer-focused business strategy for the company.

​

Your Success Profile

========================

​

What You Will Work On

-------------------------

​

• Lead customer research initiatives independently, identifying appropriate stakeholders, defining project scope, and managing the research process through design, field, analysis, reporting and narrative building, communication, and implementation
• Partner directly with leadership, strategy, product, and marketing stakeholders to guide decision-making, assisting them in incorporating your findings into strategic decisions
• Facilitate surveys, in-depth interviews, market analyses, and other research with Justworks customers, prospective customers, and other stakeholders
• Build, manage, and execute research with the Justworks customer panel
• Share research findings and ensure implementation of work, using advanced storytelling and presentation expertise, as well as interactive workshops and other creative communication methods

​

How You Will Do Your Work

-----------------------------

​

As a Senior Researcher, Consumer Insights, how results are achieved is paramount for your success and ultimately results in our success as an organization. In this role, your foundational knowledge, skills, abilities, and personal attributes are anchored in the following:

​

• Clear communication:Customer Focus - builds strong customer relationships and delivers customer-centric solutions.
• Strategic Mindset: Accurately anticipates future trends and implications; articulates credible pictures and visions of possibilities that will create sustainable value.
• Ethical practice: Plans and aligns - breaks down objectives into appropriate initiatives and actions; stages activities with relevant milestones and schedules.
• Detail-oriented: initiative and Motivation - identifying what needs to be done and doing it before being asked or before the situation requires it.
• Manages complexity:Influence and Leadership - Fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

​

Qualifications

------------------

​

• Demonstrated ability to execute significant customer research projects from end to end, likely grounded in 5+ years of experience in customer insights, market research, or other research role
• Highly skilled at stakeholder management and leading cross-functional projects; able to confidently and independently work with executive stakeholders (prior in-house experience strongly preferred)
• Experience in a range of research methods, in particular quantitative research methods
• Comfortable turning amorphous business and product challenges into specific questions research can answer
• Excellent oral, written, and visual communicator, with the ability to focus research storytelling on the data’s potential impact and to guide stakeholders in their decision-making process

​

​

The base wage range for this position based in our New York City Office is targeted at $155,000.00 to $170,000.00 per year.

​

#LI-Hybrid #LI-AG1

​

Who You Are

===============

​

Do you love to work as part of a team? Are you resourceful and adaptable in prioritizing and focusing on getting things done? Are you technologically savvy and able to quickly learn new systems and software programs? Do you pride yourself in your attention to detail and ability to organize? If so, we’d love to hear from you!

​

As the Operations and Verifications Coordinator, you will assist the Unemployment Insurance Claims Team with resolving state inquiries (including child support fact-finding documents, mortgage and earning verifications, wage audits, and more) and remitting other necessary information to state agencies. This is a highly cross-functional role, working across teams with Customer Success, Mailroom and Workplace, Business Operations, Onboarding, and Payment Tax Unit. By timely remitting documentation to the correct interested party, you play a key role in maintaining the integrity within the program for all stakeholders and add value to Justworks customers. 

​

Your Success Profile

========================

​

What You Will Work On

=========================

​

• Process child support, mortgage, wage audit, earnings and benefit verification as well as other urgent requests from state departments accurately and timely.
• Manage heavy mail volumes. Collect, scan, sort and file mail. Partner with the mailroom to ensure that the department’s mail is uploaded and properly assigned to the appropriate workflow boards.
• Collaborate closely with the Senior Coordinator of Unemployment Operations and Verification to provide direct support to the claims and registration teams.
• Pull, organize and take actions on documents retrieved from multiple states' websites accordingly.
• Partner with the Unemployment Department to ensure that out-going and in-coming mail is addressed and sent to the appropriate state agency and other responsible parties.
• Partner with Unemployment Hearing Representative to complete pre-hearing requirements such as document submissions to state agencies, witnesses, and claimants. Schedule witness preparation meetings and complete hearing registrations.
• Assist senior team members in building out internal resources (help articles, training decks, etc.)
• Handle the processing of unemployment claim-related documents through the Non-State Information Data Exchange Systems (SIDES) format.
• Audit, verify, and protest unemployment benefit charge statements.
• Perform complete pulls from the state portal for unemployment-related documents.
• Verify the accuracy and completeness of retrieved documents.
• Triage documents and cases appropriately for efficient assignments.
• Communicate effectively with internal stakeholders regarding document status and requirements.
• Perform other related duties as assigned.

​

How You Will Do Your Work

-----------------------------

​

As a Coordinator, Unemployment Operations & Verifications, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:

​

• Detail-oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.
• Ethical practice - the ability to integrate core values, integrity and accountability throughout all organizational and business practices.
• Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.
• Analytical - uses a logical reasoning process to break down and work through a situation or problem to arrive at an outcome.
• Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

​

Qualifications

------------------

​

• Minimum of 1 years of professional experience, preferably in unemployment claims, human resources, or other related fields. Prior PEO experience, a plus.
• Proficiency in Adobe Acrobat required - including working knowledge of redacting, editing, resizing, organizing, and optimizing documents/files.
• Experience with utilizing multiple systems and software programs.
• Demonstrated ability to proactively and autonomously learn new systems and processes.
• Comfortable with ambiguity; you enjoy figuring out what needs to be done and defining new processes.
• Strong organizational and multitasking skills.
• Excellent verbal and written communication skills.
• Prior mailroom experience

​

The base wage range for this position based in our New York City Office is targeted at $31.97 to $35.17 per hour.

​

#LI-Hybrid #LI-KC2

​

Who You Are

===============

​

Are you passionate about design and development? Do you have experience building, deploying, and maintaining large-scale, distributed applications? Are you ready to take your skills to the next level and join a team of innovative self-starters in a supportive, entrepreneurial environment?

​

As a Senior Software Engineer, you will be leveraging your experience working within a service-oriented architecture. You will be responsible for separating data and functionality as necessary, and will demonstrate an understanding and use of automated testing as a productivity multiplier. You are eager to learn and passionate about improvement. You want to understand how systems work, and you think about how to make them work even better. You will work closely with product managers, UX designers, and other engineers to scope, design, and build new features and functionality. You will be working primarily in Ruby on Rails and/or JavaScript/React, but prior knowledge is not a requirement.

​

Your Success Profile

========================

​

What You Will Work On

-------------------------

​

• Collaborate with a cross functional team to find solutions to customer challenges
• Take ownership of designing and developing functionalities that are exposed via web
• Promote engineering excellence through technical leadership, knowledge-sharing and mentorship
• Add capabilities to our high-volume, fault-tolerant processing infrastructure
• Implement internal services
• Enhance our testing, monitoring and continuous deployment infrastructure
• Keep extremely sensitive data compartmentalized and secure
• Perform other related duties as assigned

​

How You Will Do Your Work

-----------------------------

​

As a Senior Software Engineer, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

​

Good judgement - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.

​

Resourcefulness - taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it's working on something new or thinking about how to do something better.

​

Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.

​

Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.

​

Skills and knowledge - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

​

Qualifications

------------------

​

• Minimum of 5 years of professional hands-on experience
• Expertise in large-scale, back-end Ruby on Rails applications
• Strong object-oriented design and coding skills
• Solid understanding of data structures and algorithms
• Experience working with data warehouses and data pipelines
• Experience building new feature from scratch, using clean, organized, and scalable code
• Experience supporting other engineers and acting as a “tech lead”
• Experience working with complicated systems at scale
• Experience working using Agile/Scrum methodology in a fast-paced environment
• Experience in a high-growth environment working with deadlines and milestones

​

Technologies Used

​

• Ruby on Rails, Javascript/React, Redux, Sidekiq, React Native, GraphQL, MySQL, AWS, Git, Apollo, Redis
• ElasticSearch, Docker, InfluxDB, Redshift, Jenkins, Nagios, CircleCI, DataDog

​

The base wage range for this position based in our New York City Office is targeted at $167,500.00 to $205,000.00 per year.

​

Who You Are

===========

​

Are you passionate about pushing the boundaries of design and development? Do you excel in crafting captivating user experiences and have a proven track record of building and maintaining large-scale front-ends? Are you ready to elevate your skills and embark on a thrilling journey with a team of innovators in a dynamic, entrepreneurial setting?

​

As a Senior Full-Stack Software Engineer, you will be at the forefront of our cutting-edge projects, wielding your expertise in creating visually stunning and responsive user interfaces. You will play a pivotal role in shaping the user experience, ensuring seamless performance, and driving customer engagement.  You will have the opportunity to take a project team from “zero to one” by leveraging your aptitude for navigating ambiguity and your experience working within a service-oriented architecture. If you are someone who:

​

• Has a founder’s mindset who enjoys building and scaling a team, setting standards, being a mentor
• Places emphasis on a team finding the right answer ahead of any one person being the one who was right
• Thinks in terms of outcomes rather than outputs
• Avoids over-engineering solutions and appreciates how building software can be a means for learning, gaining insights, and ultimately solving problems that people actually have

​

We’d love to hear from you!

​

What You Will Work On

=========================

​

• Collaborate with a tight-knit, cross-functional team to find solutions to customer challenges

​

• Take ownership of designing and developing functionalities that are exposed via web
• Shape API-driven services that are secure, compliant, and highly auditable
• Enable an experience that is fully internationalized and localized for a global customer base
• Promote engineering excellence through technical leadership, knowledge-sharing and mentorship
• Enhance our testing, monitoring, and continuous deployment infrastructure
• Keep extremely sensitive data compartmentalized and secure

​

• Perform other related duties as assigned

​

How You Will Do Your Work

-----------------------------

​

As a Senior Full-Stack Software Engineer, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

​

Good judgement - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.Resourcefulness - taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it's working on something new or thinking about how to do something better.Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.Skills and knowledge - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS.  Read more about our values here.

​

Qualifications

------------------

​

• Minimum of 5 years of professional hands-on experience
• Strong object-oriented design and coding skills
• Experience working with complicated systems at scale
• Solid understanding of data structures and algorithms
• Experience building new feature from scratch, using clean, organized, and scalable code
• Experience supporting other engineers and acting as a “tech lead”
• Experience working using Agile/Scrum methodology in a fast-paced environment
• Experience in a high-growth environment working with deadlines and milestones

​

Technologies Used:

​

• Ruby on Rails, Node.js, Go, Javascript/React, Redux, Sidekiq, React Native, GraphQL, MySQL, AWS, Git, Apollo, Redis
• ElasticSearch, Docker, InfluxDB, Redshift, Jenkins, Nagios, CircleCI, DataDog

​

#LI-LB2

​

#LI-Hybrid

​

Who You Are

===============

​

You are hardworking, persistent, and a dependable natural leader who knows how to motivate and maintain a high performing team while being positive and enthusiastic. You love data - you only make decisions that are backed up by the numbers. You have a strong track record of exceeding results and iterating to improve processes. It truly excites you to grow a new business unit and solve real problems.

​

This is an opportunity for you as an International Sales Manager to directly impact and move Justworks forward in our success as we expand our user-base and continue to grow the business. 

​

Your Success Profile

========================

​

What You Will Work On

-------------------------

​

• Hire and train high-performing salespeople according to company values and our sales methodology
• Manage day-to-day performance of all sales team members and deliver reviews
• Lead and schedule weekly team meetings with sales team and leadership
• Track sales team metrics and report data and forecasts to leadership on a regular basis
• Coach and develop direct reports
• Implement performance plans according to company procedure
• Embody company culture and maintain high sales employee engagement
• Meet predetermined  team goals through the activities of direct reports
• Ensure correct usage of CRM and other sales applications
• Work with sales leadership to generate ideas for sales contests and motivational initiatives
• Collaborate across teams to support closing new business

​

How You Will Do Your Work

-----------------------------

​

As a Manager, Account Executive, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

​

• Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.
• Detail-oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.
• Foundational sales knowledge - the specific set of sales skills (prospecting, cold calling, nurturing, engaging, presenting, negotiating, closing etc) and knowledge (product, markets, trends, business etc) a person possesses to enact the exchange of value between a buyer and the vendor.
• Results-driven - consistently achieves results, even under difficult circumstances.
• Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

​

Qualifications

------------------

​

• Minimum of 3 years in a sales representative role
• Minimum of 2 years or more of prior sales management experience
• Multi-language skills are a plus
• You love data - you make decisions that are backed up by the numbers
• You have strong interpersonal skills
• Exceptional written and oral communication skill
• Familiarity with forecasting
• Growth-mindset
• Hardworking, persistent, and dependable

​

​

The base wage for this position based in our New York City Office is targeted at $162,500 per year.

​

#LI-KK1 #LI-Hybrid

​

​

We are seeking a highly analytical and strategic-minded Senior Director of Revenue Operations to join our team. In this key leadership role, you will be responsible for leading a high-performing revenue operations team to optimize our revenue-generating processes across the sales, customer success, and marketing departments as well as provide actionable insights to drive our business forward. As a pivotal member of the Business Operations team, you will leverage your expertise in Salesforce.com, data analysis and business process to drive efficiency, scalability, and revenue growth.  This role will be reporting to the VP of Business Operations in our finance and operations organization.

​

Responsibilities:

​

• Advance our data analytics capabilities from descriptive (what happened) to diagnostic (why it happened), predictive (what will happen) and ultimately to prescriptive (what should we do to make it happen)
• Develop a data-driven approach to sales and churn forecasting that leverage both leading and lagging indicators and front-line knowledge of potential outcomes
• Automate and streamline key operational workflows, reporting and dashboards that support our go-to market teams, reducing time spent by both the rev ops team and GTM stakeholders in day-to-day execution
• Proactively identify opportunities to increase Salesforce adoption and productivity across the GTM org, streamlining processes and simplifying our data structure and processes
• Own sales quota, territory and compensation planning - ensuring alignment between each of these pillars
• Manage the Rev ops team and function to ensure we are highly responsive to the needs of the organization, increase team velocity and output, and manage workloads and workflows in a structured and scalable manner

​

Qualifications:

​

• At least 10+ years experience in revenue operations, with 3+ years of people leadership experience, preferably in a SaaS organization
• Proven track record of delivering impact across multiple go-to market teams including sales, customer success and marketing
• Strong analytical skills and proficiency in data analysis and reporting tools including Excel and Tableau
• Expertise in identifying key trends and actionable insights from various and disparate sets of data and communicate in a clear and concise narrative to stakeholders at various levels
• Significant experience with Salesforce.com with deep knowledge of workflows, business processes and data flow
• Bachelor's degree in Business Administration, economics or a related field; MBA or equivalent experience preferred
• Passion for innovation, continuous learning, and driving excellence in revenue operations

​

The base pay range for this position is $200,000-$225,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

Who You Are

===============

​

Are you passionate about system design and development? Do you have experience building, deploying, and maintaining large-scale, distributed applications? Are you ready to take your skills to the next level and join a team of innovative self-starters in a supportive, entrepreneurial environment?

​

As a Senior Software Engineer, you will be leveraging your experience working within a service-oriented architecture. You will be responsible for separating data and functionality as necessary, and will demonstrate an understanding and use of automated testing as a productivity multiplier. You are eager to learn and passionate about improvement. You want to understand how systems work, and you think about how to make them work even better. You will work closely with product managers, designers and other engineers to scope, design, and build new features and functionality. You will be working primarily on backend systems. We’re currently using Ruby on Rails as our main language, but prior experience in RoR is not a requirement.

​

Your Success Profile

========================

​

What You Will Work On

-------------------------

​

As a member of the Risk Products team, you will be focusing on building technology that powers Justworks’ workers’ compensation insurance program. This program provides thousands of small businesses with mission-critical insurance coverage while contributing significantly to Justworks’ bottom line. As Justworks continues to grow and expand the types of businesses we serve, we are rethinking our technology platform to support more dynamic and streamlined business execution, while innovating new ways to serve our customers. As a Senior Software Engineer joining the team, here’s what that will look like for you:

​

• Collaborate with a cross functional team to design a next-generation platform to unlock new business capabilities
• Take ownership of designing and implementing APIs, systems integrations and backend services
• Promote engineering excellence through technical leadership, knowledge-sharing and mentorship
• Instate best-practices observability and monitoring as “first principles” of all our services
• Keep extremely sensitive data compartmentalized and secure
• Perform other related duties as assigned

​

How You Will Do Your Work

-----------------------------

​

As a Senior Software Engineer, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

​

• Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.

​

• Resourcefulness - taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it's working on something new or thinking about how to do something better.

​

• Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.

​

• Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.

​

• Skills and knowledge - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

​

Qualifications

------------------

​

• Minimum of 6 years of professional hands-on experience
• Expertise in backend systems
• Strong object-oriented design and coding skills
• Strong understanding of data structures and algorithms
• Experience modeling complex real-world problems with robust data models and systems
• Experience supporting other engineers and acting as a “tech lead”
• Experience using Agile/Scrum methodology in a fast-paced environment
• Experience in a high-growth environment working with deadlines and milestones

​

Technologies Used

​

• Languages: Ruby on Rails, Javascript
• Messaging / APIs: Kafka, GraphQL, Apollo, Redis
• Infrastructure: Kubernetes, Docker, CircleCI, DataDog, AWS

​

The base wage range for this position based in our New York City Office is targeted at $167,500.00 to $205,000.00 per year.

​

#LI-AD1 #LI-Hybrid #LI-JS1

​