Find Your Dream Job at a Company that Shares Your Values

JOB DUTIES: Responsible for completeness and quality of automated test software and frameworks by guiding quality engineers through development practices and designs. Develop and monitor automated tests on Boomi software to optimize application integration across platforms. Ensure various testing methods are properly executed, including acceptance testing, boundary value testing, graphical user interface testing, load testing and performance testing, browser and OS compatibility testing, functional testing, end-to-end testing and integration testing, to improve both functions and processes in the software environment. Identify, utilize, and coordinate complex testing equipment, as well as mentor quality engineering resources to detect and resolve software development and production issues. Develop project reporting, planning, and tracking according to Agile methodologies to successfully oversee software development projects to completion, and incorporate them into CI/CD pipelines and lifecycle. Review and approve the work of less experienced quality engineers, guiding them into improving their work and contributions. Browse and edit database resources as well as create and edit tables, views, stored procedures, triggers and more with SQL databases. Own the performance testing and performance regressions of applications with Java-based load testing tools, and provide statistical feedback to developers to ensure partners are notified of ongoing issues and problem resolution status. 100% Telecommuting permitted. 10% domestic travel required.

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REQUIREMENTS: Master’s degree, or foreign equivalent, in Applied Computer Science, Computer Science, Computer Engineering, or related field of study and three (3) years of experience in the job offered, Software Engineer, Quality Assurance Engineer, or related occupation. Alternatively, the employer will accept Bachelor’s degree, or foreign equivalent, in Applied Computer Science, Computer Science, Computer Engineering, or related field of study and five (5) years of experience in the job offered, Software Engineer, Quality Assurance Engineer, or related occupation.

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Requires demonstrated experience with: developing automated test cases on both backend and frontend sides of the applications using Java and JavaScript programming languages on top of Selenium and other custom built test frameworks; SQL and relational database systems; executing testing using Platform as a Service (IPaaS); working with web application, API and web services testing, using REST and SOAP protocols, on top of Linux operating system; conducting performance testing and performance regressions of applications with Javabased load testing tools, such as Jmeter, under varying loads; maintaining manual and automated test cases and data sets; using source control systems (Git or similar); and CI/CD.

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CONTACT:  To apply, please send resumes to jobpostings@boomi.com. Reference #: 000087

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How You'll Make An Impact

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We are seeking a Software Engineer to join our Integration Runtime engineering team and help drive the next phase of technology and architecture modernization. Our focus is on achieving extreme scalability through modern containerization technologies to meet the evolving demands of our customers. The Boomi Runtime engineering team is responsible for the execution engine that powers our customers' data integration processes, ensuring they meet critical business requirements.

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This role involves the full software development lifecycle, including development, quality assurance, and maintenance of all components of the Boomi execution engine. You will work on designing and building scalable, high-performance solutions that operate across a large, distributed infrastructure.

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As a Software Engineer, you will play a key role in developing sophisticated systems and software aligned with customer business goals. This is a hybrid role based in Conshohocken, PA.

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What You Will Do

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• Be a key member of an Agile team, collaboratively realizing features through the software development lifecycle
• Guide and participate in development, unit testing, and deployment of Boomi products and services including enhancements and/or resolution of any issues that may be reported
• Investigate and resolve complex customer issues
• Work independently with a minimal level of guidance from technical leadership
• Participate and collaborate in design discussions and code reviews

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The Experience You Bring 

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• Ability to learn new tools, languages, and operating systems with some training and on-the-job experience
• Experience with enterprise software development using object-oriented languages like Java
• Solid understanding of object-oriented design concepts for delivering and maintaining a software product and familiarity with established design patterns.
• Familiarity with Web Services technologies including REST, SOAP, and WSDL

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Bonus Points If You Have

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• 2+ years of experience in software development
• Experience using Linux/Unix environments
• Experience designing well-defined Restful APIs, API documentation tools like openAPI, testing tools like Postman and SOAP UI
• Experience using Devops and build tools like Jenkins, Maven and other CI/CD tools
• Familiarity with cloud ecosystems like AWS, Azure and associated connectivity

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Location

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Conshohocken, PA - Hybrid

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Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!

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Compensation and Benefits

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Boomi is committed to fair and equitable compensation practices. An overview of our benefits can be found here.

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#LI-ES1

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Join us as a Services Program Manager on our Customer Operations & Strategy - Shared Services team to do the best work of your career and make a profound social impact.

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What you’ll achieve

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As a Services Program Manager, you’ll help empower and enable the service delivery teams, ensure delivery excellence, engage in service offer governance, and be a stakeholder in the offer lifecycle process. This role will require you to deeply partner with the business (Sales, Marketing, Product, Support, Services) and our customers to develop and enable our post sales technical services to drive CE/CX and customer stickiness.

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Please also note that this is a hybrid office/remote role where you will work at least 3 days per week from our stunning Barcelona office; and 2 days from home.

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You will:

• Develop post-sales perpetual services strategy and roadmap
• Execute strategy and ensure service delivery exceeds business metrics and KPIs
• Partner with sales to research and propose service iterations and/or new services to address any opportunities
• Develop delivery and continuity playbooks to support growth and scale
• Build and maintain business processes and procedures to track and manage customer accounts, health, deliverables and feedback
• Identify and develop plans to improve scalability through process improvements and automation investments
• Partner with PSO and Customer Success leaders to develop and maintain optimal customer onboarding and co-delivery strategies
• Create and present project status reports that provide visibility into the health and activity of programs
• Positively guide and advise teams through program challenges
• Keep the team productive and organized by building consensus, knocking down barriers, and managing to an aggressive, yet realistic schedule
• Anticipate what might fall through the cracks and employ a proactive approach to ensure things run smoothly and productively
• Proactively highlight and resolve risks and issues and clearly communicate those risks to stakeholders
• Conduct program governance and effective change management
• Lead efforts to resolve program issues, escalations, and prioritization conflicts by establishing clear decision points and resolution paths

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Take the first step towards your dream career with Boomi

Essential Requirements

• Bachelor's degree in business, computer science, or related field
• Minimum of 6+ years of technical program management experience, preferably in a matrix and agile environment; SaaS experience is a plus
• Extensive experience developing and executing post-sales service strategies
• PMI, PMP, and ITIL certifications are a plus
• Adept at effective stakeholder, risk, and communication management
• Working knowledge of JIRA/Confluence, Google Apps, and MS Office

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Desirable Skills & Experience

• Strong interpersonal skills and an outcome-based approach to collaboration
• Highly comfortable in facilitating the healthy debate of ideas
• Lead by example and manage cross-functional programs through a positive, fact-based approach
• Solve complex problems with tenacity and collaboration
• Proficiency in adapting to change and ability to manage multiple projects concurrently
• Ability to establish credibility and rapport with senior executives, technical and nontechnical team members alike
• A service-oriented mindset who "Thinks Customer"

Job Summary:

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As a Boomi Product Support Engineer, you are an enthusiastic troubleshooter with a passion for helping customers in a fast-paced, collaborative environment. You’re able to quickly understand customer challenges, identify the root cause, and find creative solutions to technical problems. A skilled communicator, you’re able to clearly share your knowledge and recommendations to a wide audience including those with technical and non-technical backgrounds. You are committed to delivering excellence to our customers, our company, and our colleagues.

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You’ll be a valued member of the Boomi Global Customer Support team, empowering our customers to optimize the Boomi platform to achieve their business outcomes. Our global team provides around-the-clock support to our customers to ensure their success with the Boomi platform.

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What you’ll do:

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• Provide exceptional engagement for our customer’s initial contact with the Global Customer Support team
• Engage with customers through virtual meetings, chat, and email to manage their expectations, set priorities and resolve technical issues related to our products, including configuration and networking
• Acknowledge customer’s concerns, empathizing and analyzing the information they’ve provided, and asking questions that refine your initial analysis
• Utilize technical knowledge to ensure timely, accurate solutions, and determine when deeper technical investigation and collaboration is necessary
• Collaborate with Product and Engineering teams providing customer feedback to help identify new features and functions.

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*Work hours: 1:30am - 10:30am IST / 4pm - 12am ET (Monday - Friday); hours flexibility; Hyderabad/hybrid

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The experience you bring:

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• 3-4 years work experience with 1-2 years customer facing experience
• Ability to explain technical details to both technical and non-technical audiences
• Basic knowledge of programming and scripting languages, such as Java, React, Groovy, Java Script
• Basic knowledge of Windows and Linux OS
• Basic knowledge of cloud-based software applications (including installation, administration, and troubleshooting)
• Able to show patience, empathy, and compassion
• Passion for problem solving, continuous learning, and staying up to date on new technology and trends

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Bonus points if you have:

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• Advanced knowledge of performance tuning techniques and tools
• Amazon Web Services (AWS), Microsoft Azure, and/or Google Cloud Platform (GCP)
• Understanding of database administration
• Understanding of network fundamentals, including network trace analysis
• API design and development experience
• Thorough understanding of how data is transmitted securely across the network
• Boomi platform certifications and/or knowledge
• NetSuite, Salesforce, Hadoop, Linux system administration
• Knowledge of Postman and OAuth 2.0
• IT Consultant or Software Developer experience

How You'll Make An Impact

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The Sales Development Manager will be instrumental in cultivating a proactive, customer-centric,  Sales Development team with a focus on driving expansion within existing customer accounts. This leader will guide the team to identify growth opportunities within customer accounts, expanding current relationships and generating additional pipeline opportunities for the Enterprise Sales organization. A key aspect of the role will be positioning Boomi's products and services in ways that add value to existing customers' evolving needs. The Sales Development Manager will collaborate closely with Account Managers, Customer Success teams, and Sales Leaders to develop and execute targeted communication designed to increase account penetration, product adoption, and long-term customer value.  

What You'll Do

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• Build and manage a high-performing team of 8-10 Sales Development Representatives.
• Collaborate with Sales and Marketing to develop and execute a sales plan and strategy aimed at generating new pipeline and revenue within the Enterprise Sales segment.
• Participate in the recruitment, hiring, onboarding, and training of new team members.
• Lead the SDR team in creating new pipeline opportunities for Account Management  Sales Teams by partnering with Marketing to design tailored communication campaigns targeting key personas within Boomi’s customer base.
• Facilitate bi-weekly team meetings to review sales and pipeline generation results, discuss strategies, and conduct sales and product training sessions.
• Conduct weekly, goal-oriented coaching sessions to assess the capabilities, motivations, and aspirations of each team member, partnering with them to fully develop their potential and career paths.
• Foster a high-energy culture centered on empowerment, creativity, and fun.

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The Experience You Bring

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• 5+ years of SaaS sales experience in a quota-driven environment.
• 3+ years of management experience.
• Proven ability to coach and mentor sales representatives.
• Strong track record of achieving sales targets.
• Goal-oriented, team player, and self-starter with a high motivation to succeed.
• Excellent written and verbal communication skills.
• Proficient in Google Suite, Salesforce, SalesLoft, ZoomInfo, Sales Navigator, and Power BI.

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Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!  

Compensation

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Boomi is committed to fair and equitable compensation practices. The On Target Earnings (OTE) ranges from $150,000 - $180,000 CAD annually. Final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location.

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How You’ll Make An Impact

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As an API Management Technical Lead, you will be responsible for developing sophisticated systems and software based on the customer’s business goals, needs and general business environment. You will work with product management, other engineering teams, customer success and support on developing cutting edge new product features and enhancements across various areas of Boomi offerings.

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What You Will Do

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• Be a key member and lead an Agile team, collaboratively realizing features through the software development lifecycle processes and test driven development methodologies
• Guide and participate in design, development, unit testing, and deployment of Boomi’s Cloud API Management services including enhancements and/or resolution of any issues that may be reported
• Investigate and resolve complex customer issues
• Work independently with a minimal level of guidance from technical leadership
• Mentor other Boomi engineers, including design collaboration and code reviews
• Research, validate, and recommend application architecture and technology decisions
• Drive organization-wide initiatives across agile development teams
• Work closely with Product Management to perform high-level problem analysis and solution design

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The Experience You Bring

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• Excellent interpersonal and communication skills with the ability to earn trust of the team and lead by example
• Expert level experience with highly scalable, high throughput web applications, API services and backend systems
• Experience in developing software products, including the use of IDE with a solid understanding of object-oriented design concepts and software development lifecycle processes.
• Demonstrated proficiency with following technologies: Java, Eclipse, OSGi, Maven, ReST, SOAP, JUnit 4 and 5, RDBMS, Caching software
• Proficient in understanding micro services and container technologies (Docker, K8S)
• Demonstrated experience in writing multi-threaded clean code in large codebases is required.
• Experience with agile software development processes like Sprint models and collaboration tools, such as JIRA and Confluence.
• Strong understanding of Computer Science fundamentals; Algorithms and Data structures is required.

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Desirable Requirements

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• 15+ years of experience in software development
• 3+ years of experience in technical leadership
• Good understanding of java runtime and internals of Java Virtual Machine
• Familiarity with scripting languages like Python and Eclipse and plugin development is a plus.
• Knowledge/experience in OAuth, JWT, OpenID is a plus.
• Exposure to cloud computing services like AWS, AZURE, GCP and experience in deploying applications
• Familiarity with Devops tools like Harness, Jenkins and other CI/CD tools
• Experience designing well-defined Restful APIs, API documentation tools like openAPI, testing tools like Postman and SOAP UI
• Familiarity with SQL, relational database systems, and ORM tools like Hibernate, Eclipselink, and JPA

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Location

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Conshohocken, PA - Hybrid preferred

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Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!

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Compensation and Benefits

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Boomi is committed to fair and equitable compensation practices. Base compensation for this position in our corporate headquarters in Conshohocken, PA ranges from $169,000- $212,000. Final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location. An overview of our benefits can be found here. 

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#LI-ES1

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How You’ll Make An Impact

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As a Senior Site Reliability Engineer, you will be responsible for developing sophisticated systems and software based on the customer’s business goals, needs and general business environment. You will work with product management, other engineering teams, customer success and support on developing cutting edge new product features and enhancements across various areas of Boomi offerings.

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What You’ll Do

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• Participate actively in detecting, remediating and reporting on Production incidents, ensuring the SLAs/ SLOs are defined and met.
• Participate in on-call rotation to ensure coverage for planned/unplanned events.
• Engage with other Engineering organizations to implement processes, identify improvements, and drive consistent results.
• Working with your SRE and Engineering counterparts for driving DR exercises, Game days, training and other response readiness efforts.
• Collaborate with Service Engineering organizations to build and automate tooling, implement best practices on Observability and manage the Boomi services in production and consistently achieve our market leading SLA.
• Improving the scalability and reliability of Boomi’s systems in production.
• Automate the provisioning and maintenance of Boomi’s infrastructure.
• Work independently with a minimal level of guidance from technical leadership.
• Mentor other Boomi engineers, including design collaboration and code reviews.

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The Experience You Bring

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• Passionate about SRE, DevOps, Automation and infrastructure platforms. Expert in developing Ansible playbooks and automation for Infrastructure as code using Terraform and Cloud Formation Templates.
• Expert in defining, measuring, and improving Reliability Metrics (SLO/SLI/ Error budgets).
• Strong in implementing observability practices (Monitoring, Logging, Distributed Tracing etc.) preferably using Splunk and New Relic. Experience should not be limited to using the dashboards, but creating them from scratch.
• Experience in conducting and automating DR exercise in AWS cloud thus validating RPOs and RTOs.
• Strong understanding and working experience with AWS components.
• Ability to design and implement API’s for use by internal teams.

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Bonus Points If You Have

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• 5–8 years of related experience in the software engineering industry, with experience supporting large scale software systems in production.
• Certified in Cloud (AWS/Azure/GCP), experience in using services such as computers,  containers and databases.
• Experience in Ansible/Terraform and Python.
• A grasp of Cloud Native concepts, containerization best practices and security awareness in Cloud will be a strong plus.
• Experience in Observability, creating dashboards for SLA/SLI/SLO.

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Location

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Conshohocken, PA - Hybrid

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Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!

​

Compensation and Benefits

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Boomi is committed to fair and equitable compensation practices. An overview of our benefits can be found here.

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#LI-ES1

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Join us as a Principal Software Engineer on our Software Engineering team in Germany to do the best work of your career and make a profound impact.

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How You'll Make An Impact

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Join the API Control Plane team as a Principal Software Engineer and help shape the future of API Management. In this role, you will lead the design and architecture of sophisticated features, collaborating with product management, engineering teams, customer success, and support to drive Boomi's API Management vision forward. You will focus on creating scalable solutions that streamline API governance, improve security, and manage APIs across hybrid and multi-cloud environments. You will provide technical direction, mentor other engineers and ensure that our platform realizes the full potential of our customers' APIs for their business goals and requirements.

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This is a hybrid position located in Darmstadt, Hesse*

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What You'll Do

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• Be a key member of an Agile team, collaboratively realizing features through the software development lifecycle
• Guide and participate in the design, development, unit testing, and deployment of Boomi products and services including enhancements and/or resolution of any issues that may be reported
• Investigate and resolve complex customer issues
• Design moderate to complex features with little or no guidance from technical leadership
• Work independently with a minimal level of guidance from technical leadership
• Mentor other Boomi engineers, including design collaboration and code reviews
• Research, validate, and recommend technology decisions for new features

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Take the first step towards your dream career with Boomi

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The Experience You Bring

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• 8+ years of experience in software development
• Ability to learn new tools, languages, and operating systems with some training and on-the-job experience
• Experience in software development, including the use of some IDE with a solid understanding of object-oriented design concepts for delivering and maintaining a software product
• Experience with Java/Kotlin, source control systems, continuous integration tools
• Experience with agile collaboration tools, such as JIRA and Confluence
• Experience with Web Services technologies including REST, GraphQL
• English language skills

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Bonus Points If You Have

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• Experience using Linux/Unix environments
• Experience designing well-defined Restful APIs, API documentation tools like open API, testing tools like Postman and SOAP UI
• Experience using DevOps tools like Jenkins/Harness or  other CI/CD tools
• Familiarity with highly scalable, high throughput web applications and backend systems
• Familiarity using AWS technologies such as Cloudformation, S3, ECS, EKS, and EC2
• Familiarity with SQL, relational database systems, and ORM tools like Hibernate
• German language is beneficial as it is often spoken in the office!

Join us as a Senior Software Engineer on our Software Engineering team in Germany to do the best work of your career and make a profound impact.

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How You'll Make An Impact

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Join the API Control Plane team as a Senior Software Engineer and help shape the future of API Management. In this role, you will work closely with product management, other engineering teams, customer success, and support to develop cutting-edge features and enhancements across Boomi’s API Management offerings. You will focus on building solutions that streamline API governance, improve security, and provide a consistent user experience while managing APIs across hybrid and multi-cloud environments. Your contributions will ensure that our platform unlocks the full potential of the customer’s APIs for their business goals and needs.

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*This is a hybrid position located in Darmstadt, Hesse*

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What You'll Do

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• Be a key member of an Agile team, collaboratively realizing features through the software development lifecycle
• Participate in the design, development, unit testing, and deployment of Boomi products and services including enhancements and/or resolution of any issues that may be reported
• Investigate and resolve complex customer issues
• Design simple to moderately complex features with little or no guidance from technical leadership
• Work independently with a minimal level of guidance from technical leadership
• Mentor other Boomi engineers, including design collaboration and code reviews

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Take the first step towards your dream career with Boomi

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The Experience You Bring

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• 4+ years of experience in software development
• Ability to learn new tools, languages, and operating systems with some training and on-the-job experience
• Experience in software development, including the use of some IDE with a solid understanding of object-oriented design concepts for delivering and maintaining a software product
• Experience with Java / Kotlin / Springboot, source control systems, continuous integration tools
• Experience with agile collaboration tools, such as JIRA and Confluence
• Experience with Web Services technologies including REST, GraphQL
• English language skills

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Bonus Points If You Have

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• Experience using Linux/Unix environments
• Experience designing well-defined Restful APIs, API documentation tools like open API, testing tools like Postman and SOAP UI
• Experience using DevOps tools like Jenkins/Harness or other CI/CD tools
• Familiarity with highly scalable, high throughput web applications and backend systems
• Familiarity using AWS technologies such as Cloudformation, S3, ECS, EKS, and EC2
• Familiarity with SQL, relational database systems, and ORM tools like Hibernate
• German is spoken in the office so it's beneficial!

How You'll Make An ImpactAs a Mid-Market Account Manager, you will be responsible for expanding a set of existing customer accounts in the Mid-Market segment, Boomi’s high-volume, high-velocity segment. You will work with customers in complex business environments to devise new and innovative solutions to address their business processes and data management challenges.

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What You'll Do

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• Act as a trusted business advisor to C-level business audiences as you use your in-depth knowledge of Boomi technology, products, and services to help customers formulate strategy and direction
• Utilize strategic probing to identify, evaluate, design, and propose business solutions
• Design appropriate post-sale implementation plans
• Collaborate effectively with other parties involved in the accounts: renewals, customer success, professional services and partners
• Analyze multiple market factors to both anticipate and identify customer problems/needs and recommends appropriate solution
• Engage cross-functional resources in order to achieve goals and meet customer needs
• Develop and implement account plans that drive the attainment of critical business objectives
• Earn prospective customer’s confidence by demonstrating expertise, professionalism, and reliability throughout sales engagement

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The Experience You Bring

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• Bachelor’s degree or equivalent experience
• 5+ years experience in complex relationship selling
• MEDDPICC sales methodology experience preferred
• Accurately forecast future sales
• Execute on pipeline and bookings growth strategies
• Track & report on critical sales and account metrics

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Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!

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Compensation

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Boomi is committed to fair and equitable compensation practices. The On Target Earnings (OTE) ranges from $160,000- $200,000 CAD annually (inclusive of commission). Final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location.

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Join us as aSoftware Quality Principal Engineeron our Software Engineering team in Germany to do the best work of your career and make a profound impact.

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How You'll Make An Impact

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Join the API Control Plane team as a Software Quality Principal Engineer and help shape the future of API Management. The API Control Plane streamlines API governance, improves security, and provides a consistent user experience while managing APIs across hybrid and multi-cloud environments. In this role, you will work closely with product management, other engineering teams, customer success, and support to develop cutting-edge features and enhancements across Boomi’s API Management offerings. You will be instrumental in driving the quality of our solutions, contributing to both manual and automated testing to ensure the stability of the software. Your expertise in identifying edge cases, advocating for automation and solving complex customer problems will ensure that our platform realizes the full potential of our customers' APIs for their business goals and requirements.

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*This is a hybrid position located in Darmstadt, Hesse*

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What You'll Do

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• Be a key member of an Agile team, collaboratively realizing features through the software development lifecycle
• Guide and participate in the design, development testing, and deployment of Boomi products and services including enhancements and/or resolution of any issues that may be reported
• Investigate and resolve complex customer issues
• Work independently with a minimal level of guidance from technical leadership
• Gather information to help formulate acceptance criteria, be a user advocate, and be comfortable challenging and discussing the intent of stories to surface edge cases and improve outcomes
• Contribute to manual and automated testing suites to ensure future software stability and be an advocate for automation first

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Take the first step towards your dream career with Boomi

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The Experience You Bring

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• 8+ years experience in software quality assurance and testing
• ​Ability to learn new tools, languages, and operating systems with some training and on-the-job experience
• Experience in web application testing using frameworks such as Selenium WebDriver, Playwright
• Experience with API / backend testing and automation
• Experience with Java, source control systems, continuous integration tools
• Experience with agile collaboration tools, such as JIRA and Confluence
• Experience with Web Services technologies including REST and GraphQL
• English language skills

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Bonus Points If You Have

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• Understanding of Application Integration
• Experience using Linux/Unix environments
• Familiarity with cloud technologies (e.g. AWS)
• Familiarity with containerization such as EKS, and infrastructure as code such as Cloudformation and Terraform
• Experience working in the SaaS domain
• German language is beneficial as it is spoken in the office!

How You'll Make An Impact (Working Location - Bangalore)

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As a Senior Software Engineer, you will be responsible for developing sophisticated systems and software based on the customer’s business goals, needs and general business environment. You will work with product management, other engineering teams, customer success and support on developing cutting edge new product features and enhancements across various areas of Boomi offerings.

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This role is within the Advanced Support Engineering team which is uniquely positioned with responsibilities in both customer support as well as in software development. The team is responsible for Tier 3 customer support cases. As part of this role, you will investigate the most challenging customer issues, perform deep investigation into the product code base to identify root cause and assist with resolution of issues.

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The Advanced Support Engineering team develops software changes across all Boomi products with a focus on improving the supportability of the products. You will also develop tools for direct delivery to customers in order to assist with their usage of the products.

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The Advanced Support Engineer must demonstrate skills and interest in both software development as well as customer issue resolution.

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What You Will Do

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• Be a key part of the full product development lifecycle of software applications offered by Boomi
• Investigate and resolve complex customer issues; maintain high customer satisfaction
• Work independently with a moderate level of guidance from engineering management
• Work comfortably within a high pressure environment
• Design, implement and unit test changes to Boomi products including enhancements, defect fixes and/or configuration adjustments
• Recommend best practices and techniques to customers

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• Research, validate and recommend key solutions

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• Mentor other Boomi engineers, including design collaboration and code reviews
• Be an active member of an Agile team, collaboratively realizing features through continuous development, test and delivery

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The Experience You Bring

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• Bachelor’s or Master’s degree in Engineering or Computer Science
• 7+ years of commercial experience in software development using the Java programming language including the use of some IDE with a solid understanding of object oriented design concepts for delivering and maintaining a software product
• Experience in designing and implementing highly scalable, high throughput web applications and backend systems
• Technical understanding of SQL, Hibernate, XML and JSON
• Knowledge of SOA concepts
• Technical understanding of Web Services technologies including REST, SOAP and WSDL is required
• Exposure to mature development processes including use of source code control systems like Git
• Demonstrated comfort with videoconferencing systems such as Zoom and Microsoft Teams
• Strong reading, writing and oral communication skills
• Experience working with AI to automate work efforts and research knowledge

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Bonus Points If You Have:

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• Knowledge of front end technologies, especially Javascript; GWT is a plus
• Knowledge of Agile development methodology
• Knowledge of Linux/Unix environments
• Work experience within an enterprise software or web company is important
• Experience with training an AI/ML model

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#LI-NR1

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How You'll Make An Impact ( Work Location- Hyderabad)

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As a Senior Software Engineer, you will be responsible for developing sophisticated systems and software based on the customer’s business goals, needs and general business environment. You will work with product management, other engineering teams, customer success and support on developing cutting edge new product features and enhancements across various areas of Boomi offerings.

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This role is within the Advanced Support Engineering team which is uniquely positioned with responsibilities in both customer support as well as in software development. The team is responsible for Tier 3 customer support cases. As part of this role, you will investigate the most challenging customer issues, perform deep investigation into the product code base to identify root cause and assist with resolution of issues.

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The Advanced Support Engineering team develops software changes across all Boomi products with a focus on improving the supportability of the products. You will also develop tools for direct delivery to customers in order to assist with their usage of the products.

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The Advanced Support Engineer must demonstrate skills and interest in both software development as well as customer issue resolution.

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What You Will Do

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• Be a key part of the full product development lifecycle of software applications offered by Boomi
• Investigate and resolve complex customer issues; maintain high customer satisfaction
• Work independently with a moderate level of guidance from engineering management
• Work comfortably within a high pressure environment
• Design, implement and unit test changes to Boomi products including enhancements, defect fixes and/or configuration adjustments
• Recommend best practices and techniques to customers

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• Research, validate and recommend key solutions

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• Mentor other Boomi engineers, including design collaboration and code reviews
• Be an active member of an Agile team, collaboratively realizing features through continuous development, test and delivery

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The Experience You Bring

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• Bachelor’s or Master’s degree in Engineering or Computer Science
• 10+ years of commercial experience in software development using the Java programming language including the use of some IDE with a solid understanding of object oriented design concepts for delivering and maintaining a software product
• Experience in designing and implementing highly scalable, high throughput web applications and backend systems
• Technical understanding of SQL, Hibernate, XML and JSON
• Knowledge of SOA concepts
• Technical understanding of Web Services technologies including REST, SOAP and WSDL is required
• Exposure to mature development processes including use of source code control systems like Git
• Demonstrated comfort with videoconferencing systems such as Zoom and Microsoft Teams
• Strong reading, writing and oral communication skills
• Experience working with AI to automate work efforts and research knowledge

​

​

Bonus Points If You Have:

​

• Knowledge of front end technologies, especially Javascript; GWT is a plus
• Knowledge of Agile development methodology
• Knowledge of Linux/Unix environments
• Work experience within an enterprise software or web company is important
• Experience with training an AI/ML model

​

#LI-NR1

​

Senior Software Engineer  

The Software Engineering team delivers next-generation application enhancements and new products for a changing world. Working at the cutting edge, we design and develop software for platforms, peripherals, applications and diagnostics — all with the most advanced technologies, tools, software engineering methodologies and the collaboration of internal and external partners.  

Join us as a Senior Software Engineer on our Engineering Development team in [Location] to do the best work of your career and make a profound social impact.  

What you’ll achieve  

As a Senior Software Engineer, you will be responsible for developing sophisticated systems and software basis the customer’s business goals, needs and general business environment creating software solutions.  

You will:  

• Contribute to the design and architecture of new or re-engineered software/storage environments  

• Prepare written software/storage specifications for sophisticated products from architectural diagrams and documents  

• Build and review design, functional, technical and/or user documentation, as needed  

• Develop, review and implement test strategies for software products and systems  

Take the first step towards your dream career  

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:  

Essential Requirements  

• Validated knowledge of programming languages; operating systems; firmware; BIOS; device drivers; databases; system, network, operating system, and application administration; embedded software/firmware; tools and utilities  

• Ability to code/debug more sophisticated programs using either written or verbal design specifications  

• Capacity to achieve proficiency of new tools, languages and operating systems with training and on-the-job experience  

• 5–8 years of related experience  

Desirable Requirements  

• Bachelor’s degree  

Boomi is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Boomi are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Boomi will not tolerate discrimination or harassment based on any of these characteristics. Boomi encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.

​

#LI- NR1

​

As a Boomi Software Support Engineer, you are an enthusiastic troubleshooter with a passion for helping customers in a fast-paced, collaborative environment. You’re able to quickly understand customer challenges, identify the root cause, and find creative solutions to technical problems. A skilled communicator, you’re able to clearly share your knowledge and recommendations to a wide audience including those with technical and non-technical backgrounds. You are committed to delivering excellence to our customers, our company, and our colleagues.  

You're a valued member of the Boomi Global Customer Support team, empowering our customers to optimize the Boomi platform to achieve their business outcomes. Our global team provides around-the-clock support to our customers to ensure their success with the Boomi platform.What you’ll do:* Provide exceptional engagement for our customer’s initial contact with the Global Customer Support team

• Engage with customers through virtual meetings, chat, and email to manage their expectations, set priorities and resolve technical issues related to our products, including configuration and networking
• Acknowledge customer’s concerns, empathizing and analyzing the information they’ve provided, and asking questions that refine your initial analysis
• Utilize technical knowledge to ensure timely, accurate solutions, and determine when deeper technical investigation and collaboration is necessary
• Collaborate with Product and Engineering teams providing customer feedback to help identify new features and functions.

​

*Work hours:  11AM - 8PM ET (8:30 PM - 5:30 AM IST)  **(Monday - Friday); on-call rotations; hours flexibility; remote  

The experience you bring:* 1-2 years customer facing experience**

• Ability to explain technical details to both technical and non-technical audiences
• Basic knowledge of programming and scripting languages, such as Java, React, Groovy, Java Script
• Basic knowledge of Windows and Linux OS
• Basic knowledge of cloud-based software applications, (including installation, administration, and troubleshooting)
• Able to show patience, empathy, and compassion
• Passion for problem solving, continuous learning, and staying up to date on new technology and trends
• Ability to work an on-call rotation

​

Bonus points if you have:* Boomi platform certifications and/or knowledge

• Windows and Linux OS experience
• Cloud-based software application experience, including installation, administration, and troubleshooting
• Ability to analyze error logs for Java programs, Windows OS, Linux OS
• Ability to read, write, and interpret multiple programming and scripting languages, such as Java, React, Groovy, Java Script
• Advanced knowledge of performance tuning techniques and tools
• Amazon Web Services (AWS), Microsoft Azure, and/or Google Cloud Platform (GCP)
• Understanding of database administration
• Understanding of network fundamentals, including network trace analysis
• API design and development experience
• Thorough understanding of how data is transmitted securely across the network
• NetSuite, Salesforce, Hadoop, Linux system administration
• Knowledge of Postman and OAuth 2.0
• IT Consultant or Software Developer experience

Join us as a Software Sr. Engineer on our Software Engineering team in Pune to do the best work of your career and make a profound social impact.

​

About us

​

Boomi’s Cloud API Management, the pioneer in the API management space, was born out of key business needs in the market to enable faster app development and partner growth, provide better, secure API performance, and deliver data-powered insights. We help customers launch their API programs quickly to get new products and services to market faster and connect with business partners more easily to foster innovation and expand routes to market. We can also deliver successful API performance with integrated security, and ensure that analytics and a performance dashboard help users understand what works, what doesn’t, and how to improve governance for the API program.

​

​

What you’ll achieve

-------------------

​

As a Software Sr. Engineer, you will be responsible for developing sophisticated systems and software based on the customer’s business goals, needs and general business environment. You will work with product management, other engineering teams, customer success and support on developing cutting edge new product features and enhancements across various areas of Boomi offerings.

​

You will:

​

• Be a member of an Agile team, collaboratively realizing features through the software development lifecycle processes
• Participate in design, development, unit testing, and deployment of Boomi’s Cloud API Management services including enhancements and/or resolution of any issues that may be reported
• Investigate and resolve complex customer issues
• Work independently with a minimal level of guidance from technical leadership
• Research, validate, and recommend technology decisions for new features

​

​

Take the first step towards your dream career with Boomi

--------------------------------------------------------

​

Essential Requirements

----------------------

​

• Experience in developing software products, including the use of IDE with a solid understanding of object-oriented design concepts, software development lifecycle processes and test driven development methodologies.
• Demonstrated proficiency with following technologies: Java, Eclipse, OSGi, Maven, ReST, SOAP, JUnit 4 and 5, RDBMS, Caching software
• Proficient in understanding micro services and container technologies (Docker, K8S)
• Demonstrated experience in writing multi-threaded clean code in large codebases is required.
• Experience with agile software development processes like Sprint models and collaboration tools, such as JIRA and Confluence.
• Strong understanding of Computer Science fundamentals; Algorithms and Data structures is required.

​

Desirable Requirements 

​

• 5+ years of experience in software development
• Good understanding of java runtime and internals of Java Virtual Machine
• Familiarity with scripting languages like Python and Eclipse and plugin development is a plus.
• Knowledge/experience in OAuth, JWT, OpenID is a plus.
• Exposure to cloud computing services like AWS, AZURE, GCP and experience in deploying applications
• Familiarity with Devops tools like Harness, Jenkins and other CI/CD tools
• Experience designing well-defined Restful APIs, API documentation tools like openAPI, testing tools like Postman and SOAP UI
• Familiarity with SQL, relational database systems, and ORM tools like Hibernate, Eclipselink, and JPA

How You'll Make An Impact (Working Location - Hyderabad)

​

​

As a Software Principal Engineer, you will be responsible for developing sophisticated systems and software based on the customer’s business goals, needs and general business environment. You will work with product management, other engineering teams, customer success and support on developing cutting edge new product features and enhancements across various areas of Boomi offerings.

​

​

This role is within the Advanced Support Engineering team which is uniquely positioned with responsibilities in both customer support as well as in software development. The team is responsible for Tier 3 customer support cases. As part of this role, you will investigate the most challenging customer issues, perform deep investigation into the product code base to identify root cause and assist with resolution of issues.

​

​

The Advanced Support Engineering team develops software changes across all Boomi products with a focus on improving the supportability of the products. You will also develop tools for direct delivery to customers in order to assist with their usage of the products.

​

​

The Advanced Support Engineer must demonstrate skills and interest in both software development as well as customer issue resolution.

​

​

What You Will Do

​

• Be a key part of the full product development lifecycle of software applications offered by Boomi
• Investigate and resolve complex customer issues; maintain high customer satisfaction
• Work independently with a moderate level of guidance from engineering management
• Work comfortably within a high pressure environment
• Design, implement and unit test changes to Boomi products including enhancements, defect fixes and/or configuration adjustments
• Recommend best practices and techniques to customers

​

• Research, validate and recommend key solutions

​

• Mentor other Boomi engineers, including design collaboration and code reviews
• Be an active member of an Agile team, collaboratively realizing features through continuous development, test and delivery

​

​

The Experience You Bring

​

• Bachelor’s or Master’s degree in Engineering or Computer Science
• 10+ years of commercial experience in software development using the Java programming language including the use of some IDE with a solid understanding of object oriented design concepts for delivering and maintaining a software product
• Experience in designing and implementing highly scalable, high throughput web applications and backend systems
• Technical understanding of SQL, Hibernate, XML and JSON
• Knowledge of SOA concepts
• Technical understanding of Web Services technologies including REST, SOAP and WSDL is required
• Exposure to mature development processes including use of source code control systems like Git
• Demonstrated comfort with videoconferencing systems such as Zoom and Microsoft Teams
• Strong reading, writing and oral communication skills
• Experience working with AI to automate work efforts and research knowledge

​

​

Bonus Points If You Have:

​

• Knowledge of front end technologies, especially Javascript; GWT is a plus
• Knowledge of Agile development methodology
• Knowledge of Linux/Unix environments
• Work experience within an enterprise software or web company is important
• Experience with training an AI/ML model

Job Summary:

​

As a Boomi Product Support Engineer, you are an enthusiastic troubleshooter with a passion for helping customers in a fast-paced, collaborative environment. You’re able to quickly understand customer challenges, identify the root cause, and find creative solutions to technical problems. A skilled communicator, you’re able to clearly share your knowledge and recommendations to a wide audience including those with technical and non-technical backgrounds. You are committed to delivering excellence to our customers, our company, and our colleagues.

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

​

You're a valued member of the Boomi Global Customer Support team, empowering our customers to optimize the Boomi platform to achieve their business outcomes. Our global team provides around-the-clock support to our customers to ensure their success with the Boomi platform.

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

​

What you’ll do:

​

• Provide exceptional engagement for our customer’s initial contact with the Global Customer Support team

-------------------------------------------------------------------------------------------------------

• Engage with customers through virtual meetings, chat, and email to manage their expectations, set priorities and resolve technical issues related to our products, including configuration and networking

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

• Acknowledge customer’s concerns, empathizing and analyzing the information they’ve provided, and asking questions that refine your initial analysis

---------------------------------------------------------------------------------------------------------------------------------------------------

• Utilize technical knowledge to ensure timely, accurate solutions, and determine when deeper technical investigation and collaboration is necessary

--------------------------------------------------------------------------------------------------------------------------------------------------

• Collaborate with Product and Engineering teams providing customer feedback to help identify new features and functions.

-----------------------------------------------------------------------------------------------------------------------

​

*Work hours: 9:30am - 6:30pm IST (Monday - Friday); hours flexibility; Hyderabad/hybrid

------------------------------------------------------------------------------------------

​

The experience you bring:

​

• 3-4 years work experience with 1-2 years customer facing experience

---------------------------------------------------------------------

• Ability to explain technical details to both technical and non-technical audiences

-----------------------------------------------------------------------------------

• Basic knowledge of programming and scripting languages, such as Java, React, Groovy, Java Script

------------------------------------------------------------------------------------------------

• Basic knowledge of Windows and Linux OS

---------------------------------------

• Basic knowledge of cloud-based software applications, (including installation, administration, and troubleshooting)

--------------------------------------------------------------------------------------------------------------------

• Able to show patience, empathy, and compassion

----------------------------------------------

• Passion for problem-solving, continuous learning, and staying up to date on new technology and trends

------------------------------------------------------------------------------------------------------

• Ability to work an on-call rotation

------------------------------------

​

Bonus points if you have:

​

• Boomi platform certifications and/or knowledge

----------------------------------------------

• Windows and Linux OS experience

-------------------------------

• Cloud-based software application experience, including installation, administration, and troubleshooting

---------------------------------------------------------------------------------------------------------

• Ability to analyze error logs for Java programs, Windows OS, Linux OS

---------------------------------------------------------------------

• Ability to read, write, and interpret multiple programming and scripting languages, such as Java, React, Groovy, Java Script

----------------------------------------------------------------------------------------------------------------------------

• Advanced knowledge of performance tuning techniques and tools

-------------------------------------------------------------

• Amazon Web Services (AWS), Microsoft Azure, and/or Google Cloud Platform (GCP)

------------------------------------------------------------------------------

• Understanding of database administration

----------------------------------------

• Understanding of network fundamentals, including network trace analysis

-----------------------------------------------------------------------

• API design and development experience

-------------------------------------

• Thorough understanding of how data is transmitted securely across the network

-----------------------------------------------------------------------------

• NetSuite, Salesforce, Hadoop, Linux system administration

---------------------------------------------------------

• Knowledge of Postman and OAuth 2.0

-----------------------------------

• IT Consultant or Software Developer experience

----------------------------------------------

The Senior Client Experience Manager (SCXM) works with Movable Ink clients to ensure success using our platform and helps world class brands achieve measurable ROI lifts with Intelligent creative. As a SCXM at Movable Ink you will operate strategically and with a level of autonomy while working with a variety of world class brands across many verticals and use a technology that truly works, alongside a stellar product and solutions team. Not to mention, you will get to do all of this while working alongside the most talented CX org in a collaborative environment that invests in its talent and culture.

​

Responsibilities: 

​

• You will be the day to day point of contact for a book of business, communicating and collaborating through campaigns and projects, and holding regularly scheduled calls with clients, when applicable, with a healthy level of autonomy
• Act as the internal point of contact for updates on account health and escalating churn risks as needed
• Collaborate positively with the Sales team to identify and foster up-sell and cross-sell opportunities within existing client-base
• Act as an internal project manager for custom, technical solutions for your clients, partnering closely with solutions developers, engineers, architects and product owners
• Independently lead interactive brainstorming sessions to find new and innovative ways to use our technology; conceive, develop, and execute client-specific email marketing strategies
• Posses a comprehensive understanding of client's business, program goals and objectives; drive strategic use cases to ensure Movable Ink’s software drives measurable and scalable value
• Instill testing best practices to prove ROI value of Movable Ink
• Maintain a best in class retention rate and realize growth within your covered book of business
• Train and/or mentor other team members, as needed
• Build a strong MI Regional portfolio presence and personal brand to earn trust and deepen relationships across the DACH region
• Ability to travel 20-40%

​

Qualifications:

​

• 3+ years of Account Management, Client Services or Digital Marketing Experience
• Experience building relationships to grow business. Clients think of you as a “partner,” not just a vendor
• Domain knowledge of two or more of the following: SaaS, mobile, ESPs, APIs, marketing automation, marketing analytics or programming
• Familiarity with HTML and CSS
• Proven knowledge of key digital marketing metrics and strategies that can increase engagement (web, display, mobile, email, etc.)
• Experience presenting and influencing client audiences that are Director-level and above with demonstrated ability to renew relationships for consecutive years
• Fluent in German and English

The Associate Director of Strategy will be charged with driving quantifiable, measurable and winning strategies for applications of Movable Ink software. The focus of the role will be to drive adoption of our AI Decisioning suite, while being able to support customers leveraging our Content Generation solution, with a goal of solving C level problems with Movable Ink technology. This is an exciting opportunity to influence some of the world's largest brands and most sophisticated marketers on innovative programs. The AD of Retail will join an existing team of Directors and Associate Directors that support accounts in the US, ANZ, EMEA, and APAC, and will predominantly focus on our EMEA region. The AD will play a critical role in our go to market strategy and engagement models, as well as the development of our AI solutions.

​

​

Responsibilities:

​

• Closely align themselves with the Client Experience teams on strategic accounts to understand their email programs, goals, and how they are leveraging AI-driven personalization techniques
• For 3-4 brands each quarter, collaborate with the Client Experience, Solutions Architecture, and the Sales team to devise integrated strategies that sell in the vision of our AI-driven personalization, leveraging reporting and data to showcase short term impact and long term opportunity
• Support MI growth and churn prevention objectives by devising strategic roadmaps for leveraging our Content Generation solutions.
• Devise and manage test plans to measure the incremental impact of the strategies.
• Own end-to-end reporting of the impact of recommendations and AI personalization.
• Develop and own close relationships to senior clients (VP and above)
• Partner closely with sales and marketing on managing and hosting client events and presenting at internal as well as external conferences
• Align closely with PR to develop thought leadership
• Act as a subject matter expert on all topics related to email marketing trends, best practices, retail trends, and AI driven personalization
• Author original research and vertical specific content on a monthly basis to support broader CX Account Team to then present at industry events, QBRs, internal education events
• Act as a representative of clients on the pioneering edge of our AI decisioning tool, leveraging your client side expertise to address key questions

​

Requirements:

​

• 7+ years digital industry experience at a large retailer - specifically email marketing / CRM, and mobile marketing a plus
• Experience navigating large public companies from the outside, and the tenacity and resourcefulness to overcome challenges, roadblocks and distractions to stay focussed on successful delivery
• Deep strategy experience within Retail, able to identify quantifiable trends across campaigns
• Ability to influence enterprise tech investments based on near term and long term business cases
• Proven ability to project manage and leverage strong organizational skills
• Manages multiple deadlines and deliverables, as well as the ability to solve blockers or delays and escalate accordingly
• Experience with complex AI personalization is a plus

Account Executives at Movable Ink take a consultative approach to selling digital transformation personalisation solutions to innovative senior executives across retail, financial services, travel, hospitality, telecom, media, and entertainment. You will have an opportunity to develop custom and creative enterprise solutions that leverage the power of Movable Ink's visual experience platform to combat the challenges faced by Fortune 1000 marketing leaders now and in the next decade. Senior Account Executives will receive extensive training on the MEDDIC (Metrics, Economic buyer, Decision criteria, Decision process, Identify pain, and Champion) framework for enterprise solution selling, develop and manage senior executive relationships, and be a part of the fastest-growing personalisation software company in the world.

​

Responsibilities:

​

• Penetrate assigned accounts which includes new business, renewal, cross-sell and upsell; build and close a strong pipeline of opportunities
• Consult on personalised marketing best practices across various marketing channels, leveraging Movable Ink's strategies and playbooks for each channel and each vertical
• Work collaboratively with Movable Ink’s Client Experience, Partner Sales, and Solutions Consulting teams to ensure successful sales outcomes leading to happy clients
• Build long-term, strategic plans in collaboration with internal business partners to maximise clients' success with the Movable Ink platform while maximising revenue for Movable Ink; understand C-level initiatives at strategic clients and how Movable Ink's solutions map to those objectives
• Forecast pipeline accurately, including expected close date, projected deal size, and projected deal probability
• Drive value through meetings and quarterly business reviews

​

Qualifications:

​

• 2+ years of successful experience selling Mid-Market marketing solutions to CEOs, CMOs, VPs and Directors of Marketing
• Technical aptitude and/or background in technology
• Proven track record of closing Strategic and solution-oriented deals
• A consultative sales style, strong experience selling solutions and the ability to thrive in a fast-paced environment
• Experience with strategic deal design
• Experience introducing new products to market
• Proven ability to sell collaboratively with multiple internal stakeholders and teams
• Knowledge of Movable Ink and/or Email Marketing is a plus

The Global Payroll Manager will lead the global payroll team, manage payroll processes across diverse geographic regions, and ensure compliance with country-specific regulations. The role will require collaboration with HR, Finance, and external vendors and an eye for process optimization and best practices.

​

Your Role:

​

• Oversee global payroll operations across all regions, ensuring timely, accurate payroll processing.
• Manage and review payroll calculations, tax deductions, benefits, and other withholdings, ensuring accuracy and compliance with all country-specific regulations.
• Manage and review payroll accounting and close tasks: monthly accrue. Balance sheet reconciliations
• Stay current with local, state, and international payroll laws and regulations; ensure payroll processes meet all legal standards.
• Manage payroll audits, both internal and external, to ensure compliance and improve processes.
• Ensure appropriate payroll records are maintained in compliance with statutory requirements.
• Identify and implement improvements in payroll processes and systems to increase efficiency and accuracy.
• Evaluate and implement payroll software or other technology solutions to streamline operations.
• Develop and maintain payroll policies and procedures documentation, ensuring consistency across all regions.
• Manage relationships with third-party payroll providers to ensure cost-effective, high-quality service.
• Assist HR in selecting and implementing a global HRIS system.

​

Your Experience:

​

• Bachelor’s degree in finance, Accounting, Business Administration, or related field.
• 10+ years in payroll management, with at least 5 years in a global payroll capacity.
• Proficiency in payroll systems (e.g., Rippling, ADP, Workday), advanced knowledge of Microsoft Excel, and familiarity with HRIS and financial software.
• Solid understanding of multi-country payroll compliance, including tax, social security, and labor law requirements.
• Strong analytical and problem-solving skills and a keen eye for detail.
• Excellent written and verbal communication skills; ability to explain complex payroll issues to a diverse audience
• Demonstrated experience in managing and developing teams across multiple locations.

​

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $125,000-$150,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

​

Join us as a Software Principal Engineer on our Software Engineering team in Pune to do the best work of your career and make a profound social impact.

​

About us

​

Boomi’s Cloud API Management, the pioneer in the API management space, was born out of key business needs in the market to enable faster app development and partner growth, provide better, secure API performance, and deliver data-powered insights. We help customers launch their API programs quickly to get new products and services to market faster and connect with business partners more easily to foster innovation and expand routes to market. We can also deliver successful API performance with integrated security, and ensure that analytics and a performance dashboard help users understand what works, what doesn’t, and how to improve governance for the API program.

​

How You’ll Make An Impact

-----------------------------

​

As a Software Principal Engineer, you will be responsible for developing sophisticated Big Data systems and software based on the customer’s business goals, needs and general business environment. You will work with product management, other engineering teams, customer success and support on developing cutting edge new product features and enhancements across various areas of Boomi Cloud API Management services..

​

What You’ll Do

​

• Be a member of an Agile team, collaboratively realizing features through the software development lifecycle processes and following test driven development methodologies.
• Guide and participate in design, development, unit testing, and deployment of Boomi’s Big Data Services  including enhancements and/or resolution of any issues that may be reported
• Investigate and resolve complex customer issues
• Do Data Pipeline Development: Design, build, and maintain scalable data pipelines for processing large volumes of structured and unstructured data.
• Build Data Storage: Develop and optimize data storage solutions using Hadoop, NoSQL, or cloud-based systems to handle large datasets.
• Build Data Processing: Implement and maintain batch and real-time data processing systems using technologies like Apache Spark, Hadoop, or Kafka.
• Do Data Integration: Integrate data from various internal and external data sources and ensure data consistency, quality, and security.
• Do Performance Optimization: Monitor and improve the performance of data processing jobs, ensuring they run efficiently and at scale.
• Do Collaboration: Work closely with data scientists, analysts, and stakeholders to understand data requirements and provide technical solutions.
• Do Testing & Deployment: Implement automated testing and continuous integration/deployment (CI/CD) for big data systems to ensure robustness.
• Implement Data Governance & Security: Ensure compliance with data governance and security policies while working with sensitive data.
• Do Documentation: Prepare clear documentation for data pipelines, processes, and data systems architecture.
• Work independently with a minimal level of guidance from technical leadership
• Mentor other Boomi engineers, including design collaboration and code reviews
• Research, validate, and recommend technology decisions for new features

​

The experience you will bring

---------------------------------

​

• Experience in designing, developing and maintaining software products that process Big Data streaming pipelines with a solid understanding of map reduce architecture and software development lifecycle processes.
• Proficiency in programming languages such as Java or Python for data processing.
• Experience with cloud platforms like AWS, GCP, or Azure for deploying and scaling big data systems.
• Experience with data modeling, understanding of schema design for big data applications and with messaging framework that can handle big data lods like Kafka, Kinesis
• Experience with real-time data processing and stream-processing frameworks.like Spark and Flink
• Strong analytical skills and ability to solve complex problems related to big data processing and management.
• Strong knowledge of SQL and NoSQL databases, including Cassandra, MongoDB, HBase, or similar technologies.
• Experience with agile software development processes like Sprint models and collaboration tools, such as JIRA and Confluence.
• Strong understanding of Computer Science fundamentals; Algorithms and Data structures is required.

​

Bonus Points If You Have

​

• 8+ years of experience in software development
• Familiarity with Devops tools like Harness, Jenkins and other CI/CD tools
• Familiarity with Data ingestion tools like Fluentbit, Stash, Observability applications like Kibana, OpenSearch and Monitoring applications like Prometheus or New Relic.
• Familiarity with containerization and orchestration tools (e.g., Docker, Kubernetes) is a plus.

​

#LI-KT1

​

This position is part of the Boomi Professional Services (PSO), a Technical Consulting team, who work on solutioning, architecting, designing, developing, and delivering customer Integration projects using Boomi iPAAS.

​

Be actively part of the Design, Development, Testing, QA, and Deployment phases of the project life cycle. Provide professional services to customers as needed. Provide documentation and Knowledge transfer to the Customer teams along with the Boomi best practices. Supports the integration of assigned systems, Testing, and analysis on products during all phases of the development process. Documents result in technical reports, white papers, and Community. Ensures assignments are completed within schedule and cost objectives. Responsible for the end-to-end ownership of assigned system(s). Coordinates root cause analysis to solve issues.

​

Interfaces with Project Stakeholders to define and optimize the Runtime system and Process performance and fine-tuning. Provide thought-leadership and insight for internal Boomi product initiatives; as well as thought leadership for the broader Integration and Application Development spaces via Boomi community, events, and industry conferences.

​

Join us as a PrincipalSystems Development Engineer on our Boomi PSO India team in Bangalore to do the best work of your career and make a profound social impact.

​

Take the first step towards your dream career  

Every Boomi Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

​

Key Responsibilities  

-Understand customer’s business needs and IT strategy and assets to Design solution architecture appropriate to business needs and technology context.  

-Strong communication and presentation skills along with customer empathy are paramount for this customer-facing role.  

-Gather requirements from Customers and plans, design, implement, test, and document integration processes varying in levels of complexity.   

-Develop test plan specifications, test and debug processes according to plan.  

-Provide Technical Analysis for proper handling of our integration processes and Molecule/ATOM deployments, with a focus on simplification and enhanced outputs.  

-Be an advisory to customers and maintain high customer satisfaction through high-quality project delivery.          

-Project execution including project planning and risk identification as well as project closure including assessing and helping manage risks to closure.      

-Design and Setup Molecule/Atom Runtime infrastructure on Cloud or On-Premise with High Availability(HA) and Disaster Recovery(DR).  

-Possess a thorough understanding of common software delivery methodologies (Waterfall, Agile, DevOps)  

-Advises project team during system development to assure compliance withand standards.ral vision with stakeholders through discussion and presentations.      

-Ensures Integration designs meet the architectural blueprint for business applications.      

-Translate business processes and requirements into technical integration requirements and designs.  

-Recommend and Implement Boomi best practices for implementing integrations using the Boomi AtomSphere integration platform.

​

- As a Boomi Integration Platform Developer you will be supporting Boomi Platform implementation remotely for clients based all over the US, EMEA, and APJ.

​

Qualification / Essential Requirements  

BE/B.Tech Degree or ME/M.Tech (or equivalent)  

- Minimum of 9 to 14 years of IT work experience.  

Professional services/consulting, architecting, and delivering the solutions in the Systems Integration space, SaaS experience desirable.

​

- Min 7+ years of experience in Boomi architecting, designing, and developing Boomi projects.  

- Experience in a customer-facing environment such as technical consulting.

​

- Deep knowledge of EDI Integration, API Management and Master Data Hub or Master Data Management.  

- Knowledge of Linux/Unix and Windows environments.  

- Technical understanding of Web Services technologies including REST, SOAP is required.   

- Experience with enterprise integration tools, middleware technologies, and application and data integration patterns including ESB, MOM, JMS, SOAP/REST web services, databases, ETL.

​

- Experience with web services (REST & SOAP), Javascript/Groovy languages, XSLT language, and    Mainstream Databases: NoSQL, Oracle, Microsoft.  

- Demonstrated ability to communicate, present and influence credibly and effectively.  

- You are able to convert business requirements into a Boomi solution leveraging your understanding of technologies and their capabilities. You have advanced levels of understanding in core technologies you use and have identified additional technologies to master.  

- Excellent written, verbal, and presentation skills appropriate to both technical and management clients.

​

- Ability to prioritize, multi-task, and perform effectively under pressure  

- Experience in managing a high volume of activity, and a large number of projects.

​

​

Desirable Requirements  

-Familiarity with Boomi Elements like EDI, API Management, Master Data Hub(MDH), and other visual-based integration middleware platforms.

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-Database skills including SQL, data modeling, and databases (e.g. Oracle, MS SQL, MySQL)  

-Messaging/Streaming knowledge including Solace, Kafka, JMS (e.g. ActiveMQ, MQSeries, OracleAQ)  

-Preferred experience in Java, JavaScript, Groovy  

-Agile and DevOps methodologies.

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-Familiarity with Mulesoft/Apigee/Workato/Tibco

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-Integration endpoint experience with SAP, Workday, NetSuite, Coupa, Solace, Kafka, MS Dynamics 365,Salesforce.

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-Knowledge of Continuous Integration and Continuous Delivery (CICD)

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-Exposure to Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP), SAP, Kubernetes, Docker.

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Boomi Integration Architect/Consultant

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Are you ready to work on world changing technologies?  Today, organizations need to move with increased agility and insight to grow and thrive. Boomi is one of the hottest tech companies in the SaaS/Cloud industry, named a Leader for the ninth year in a row in the Gartner Enterprise iPaaS Magic Quadrant and recently recognized by Inc. Magazine as one of the best workplaces. Our award-winning, patented technology is transforming the world of integration by making enterprise-class integration technology accessible and affordable to companies of all sizes.  

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Boomi provides the foundation on which your business can evolve and innovate. According to a recent survey by Vanson Bourne, connected businesses are far outpacing their competitors. We help organizations connect everything and engage everywhere across any channel, device or platform. More than 20,000 organizations are using Boomi to run better, faster and smarter.

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Working at Boomi means doing what you love. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact in technology and want to build something big. If you are passionate about solving hard problems, enjoy working with world-class people and developing cutting edge technology, you should explore a career with Boomi. Learn more at http://www.boomi.com/  or visit Boomi Careers.

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How you'll make an impact:

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From developing brand new accounts to driving expansion across existing accounts, our Direct Sales team transforms opportunity into action every day. Whether focusing on a geographical area, product line, industry, channel or market segment, their goal is the same: to develop relationships with the end-users of the organization and generate meaningful sales.

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As an Enterprise Account Executive in the US, you are the direct line between our ground-breaking portfolio of product solutions, and the desks of satisfied customers. You will build strong customer relationships in the field, ensuring an outstanding customer experience with existing and/or potential customers.

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What you'll do:

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• Formulate and execute a sales strategy within an assigned region
• Work in partnership with existing channel owners and the BDR team
• Carry quota for the entire Boomi suite of products and drive revenue growth in your region, with a keen focus on new logo acquisition
• Work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals
• Consult with customers on the Boomi Platform to evangelize solutions that will help them reach their business goals and blaze new trails within their organizations
• Contribute to our business growth in a fast-paced, collaborative, and fun atmosphere, as a valued member of our sales community
• Participate in the development and management of local field events

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The experience you bring:

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• 7-10 years of Enterprise sales experience in technology field sales
• 5+ years of experience with identifying, qualifying, developing, negotiating, and closing large-scale technology projects with enterprise accounts
• 5+ years of experience creating and implementing long-term transformational account strategies in a customer-facing role
• Data Integration, SaaS or similar domain experience
• Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations
• Cross-functional selling experience (Architect, CTO, VP Ecommerce, Professional Services) and selling with GSI/SI
• Experience selling technical platform solutions and aligning technical solutions to business initiatives

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Bonus points if you have:

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• Experience using Salesforce, Clari, and MEDPPIC model

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Key Competencies:

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• Consultative selling experience
• Prospecting
• Strong Communication
• Excellent presentation skills
• Competitive Spirit
• Collaboration and influence in a “win as a team” environment.
• Resourceful
• Coachable
• Drive for results
• Can articulate ROI.
• Solution Selling Ability
• Strong Discovery Skills
• Objection Handling Skills
• Planning and Closing Skills

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Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit or considered for another role!

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Compensation:  

Boomi is committed to fair and equitable compensation practices. The On Target Earnings (OTE) for this role are 50% base and 50% commission.  

Base compensation begins at $140,000 annually. This position is remote-friendly and, as such, final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location. Clickherefor an overview of our benefits at Boomi!

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#LI-LG1

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Role Overview

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CarGurus is looking for a Senior Product Manager to lead our Listing Services team. This platform team role requires close collaboration with internal customers to set product direction for our internal search engine and other essential data access technologies that live at the heart of our marketplace.

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Do you have a passion for getting to the heart of what customers are trying to accomplish and how we can help them? Do you feel a sense of accomplishment turning your insights into a vision into reality? Are you excited by the possibilities of how AI can help educate users and bring them better answers to their questions? Look no further, we’d love to talk to you about the role.

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What You'll Do

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• Identify user needs and translate those insights into impactful platform innovations.
• Develop the vision and strategy for platform products that underpin the core of our site and user experience.
• Lead a cross-functional team through the design, technical development, and launch of high-leverage internal products
• Work closely with your Product Analytics partners to define and analyze metrics that drive the success of products
• Gain a deep understanding of our existing product infrastructure in order to identify opportunities for improvement.
• Work cross functionally with the broader business and effectively communicate team plans and results.

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What You’ll Bring

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• 5+ years of Product Management experience, working collaboratively with engineering, design, and analytics teams.
• Exceptional communication skills and highly collaborative working style.
• Experience taking a lead product role in developing platform products to fuel developmental and operational efficiency.
• Strong analytical and creative problem-solving skills.
• Curiosity with the desire to adapt quickly and think big.
• Comfort in fast paced environments solving unstructured problems.
• Ability to manage projects of varying size and scope simultaneously while prioritizing appropriately.

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Hudson River Trading (HRT) is looking for a temporary Recruiting Coordinator to join our global Recruiting team for 6-12 months. In this role, you will be a scheduling and logistics guru responsible for providing a first-class interview experience for both candidates and internal stakeholders. You will join a small team dedicated to overseeing all operational aspects of hiring awesome people, and you will partner closely with recruiters to manage candidate flow across numerous teams. 

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The ideal candidate for this role is accustomed to working (and thriving) in an extremely fast-paced environment and is excited by the prospect of building and improving workflows and structure on the team. You color code your closets, plan every minute of your vacations ahead of time - you live for process and can’t imagine life without it!

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Responsibilities

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• Schedule a high volume of interviews through our scheduling platform (GoodTime) and manual coordination as needed
• Work with leaders, managers, recruiters, and interviewers to engage and communicate directly with high-touch candidates
• Greet candidates at their onsite interviews (in-person and virtual) to answer questions and ensure they’re appropriately set up for the day
• Provide real-time support for onsite interviews by managing the interviewer flow and troubleshooting issues as they arise
• Keep hiring teams and candidates up-to-date on recruiting process
• Gather requirements for new jobs and open requisitions in our applicant tracking system (Greenhouse)
• Support ad hoc projects throughout our recruiting programs by finding solutions, pushing projects forward, updating stakeholders on progress, and collaborating with other team members
• Identify, execute, and implement improvements to our recruiting processes
• Maintain and develop relationships with all candidates (as hiring needs and interest levels can change quickly), regardless of outcome
• Manage confidential and sensitive information with a high level of discretion

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Qualifications

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• Bachelor’s degree
• 1 to 3 years of work experience, preferably in recruiting or HR-related fields
• In-person attendance at least 3 days/week, and flexibility to come in more often as needed to manage in-person recruiting activities (e.g. interviews, candidate visits)
• Experience improving and implementing process changes
• Experience with GoodTime, Greenhouse, and Google suite preferred
• Display professionalism in dealing with candidates and internal team members
• Articulate communicator with outstanding writing skills
• Ambitious with a strong desire to make an impact
• Ability to build and maintain internal and external relationships
• Approaches problems tactfully with directness and integrity
• Exerts a positive influence and enjoys working with team members
• Ability to prioritize multiple responsibilities while maintaining a sense of urgency

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Hourly range of $40 to $48. Pay may vary depending on job-related skills and experience.

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We are seeking an MEP Commissioning Manager to collaborate closely with the construction team and ensure our data center projects meet operational excellence standards. This role involves overseeing the design, installation, and testing of various components and systems, including mission-critical systems like generators and electrical distribution equipment, Chillers, CDU's etc. The individual will be responsible for reviewing design packages, conducting equipment tests, and ensuring the highest operational efficiency in our data centers.

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This is a remote position, with travel required. Candidates must be located in the Northern VA, Dallas, or Atlanta regions.

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Responsibilities

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• Monitor and manage project tasks, tracking budget, schedule, and scope.
• Serve as the primary liaison between clients and internal teams, documenting design bases and facilitating communication during commissioning activities.
• Review all written documentation submitted to clients.
• Assist in developing, reviewing, and implementing commissioning plans as needed for construction phasing.
• Conduct pre-construction commissioning meetings.
• Attend construction progress and pre-installation job-site meetings to gather relevant information.
• Review meeting minutes for any necessary revisions and assist in resolving discrepancies related to design intent.
• Collaborate on the commissioning schedule and integrate it with the master project schedule.
• Thoroughly review design documents at the end of the Construction Documents Phase and drive necessary design changes.
• Develop comprehensive commissioning specifications for all commissioned equipment.
• Inspect field installations and witness functional tests; conduct site visits as necessary.
• Coordinate with IT for control systems issues and oversee the execution of commissioning tests.
• Assist in developing and executing commissioning test procedures to ensure compliance with design specifications.
• Help establish engineering standards and best practices.
• Perform readiness reviews to support overall building acceptance.
• Validate and train operational team personnel.
• Review final third-party commissioning reports.
• Travel to sites, client meetings, and training as required.
• Assist in scheduling Factory Acceptance/Witness tests with development staff.
• Willingness to travel up to 50%.

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Qualifications

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• 10+ years of experience in MEP commissioning, ideally within data centers or critical facilities.
• Strong understanding of data center systems, BMS/EPMS and MEP building systems.
• Familiarity with relevant design and local codes, as well as industry standards (NEC, NFPA, IEEE, ASHRAE).
• Excellent business acumen and attention to detail.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Experience with commissioning software/tools is a plus.
• Exceptional organizational skills and ability to manage multiple projects and priorities.
• Strong work ethic, self-motivation, and assertive personality to ensure timely process completion.
• Ability to maintain strong relationships with contractors, clients, and internal departments.
• Willingness to travel 50% and respond to after-hours communications in emergencies.

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Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $170,000-$190,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

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About the Role:

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We are seeking a highly skilled and experienced Manager of Electrical Engineering to manage our electrical engineering design efforts. This individual will be responsible for overseeing the electrical design aspects of our data center facilities, ensuring optimal performance, efficiency, and scalability.

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Travel required to various data center sites. 

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Key Responsibilities:

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• Lead and manage electrical engineering initiatives for our data centers.
• Oversee the design of electrical systems for our new data center facilities.
• Develop and implement electrical engineering standards, processes, and best practices.
• Collaborate with cross-functional teams including IT, operations, and project management to ensure complete and cohesive coordination of our electrical data center infrastructure.
• Ensure compliance with industry standards, codes, regulations, and safety protocols.
• Drive continuous improvement initiatives to enhance electrical performance, reliability, and efficiency.
• Collaborate on budgets, schedules, and resources for engineering projects.
• Assist with identifying areas for improvement on processes and procedures of electrical design and implementation of corrective actions.
• Work closely with 3rd party consultants and vendors to ensure compliance with Basis of Design and Company Standards.
• Review Design Drawings, Specifications and Shop Drawings submitted for owner’s review.
• Actively participate in a culture of innovation, collaboration, and excellence within the team.

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Qualifications:

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• Bachelor's degree in Electrical Engineering. Professional Engineering license preferred.
• 8+ years of experience in data center engineering.
• Proven track record of successfully completing data center design projects.
• Strong knowledge of data center electrical systems, such as Substations, Emergency Generators, Uninterruptible Power Systems (UPS), Lithium Ion Battery Plants and Fire Alarm.
• Be familiar with Emergency Power Monitoring Systems (EPMS) and/or Supervisory Control and Data Acquisition (SCADA) Systems with the ability to develop controls sequences and monitoring protocols.
• Experience with large-scale, high-density data centers and cloud infrastructure.
• Excellent communication and project management skills.
• Ability to work effectively in a fast-paced, dynamic environment.
• Strong problem-solving and analytical skills.
• Professional certifications (e.g., Uptime Institute, BICSI, or similar) are a plus.

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Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $170,000-$190,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

​

About the Role:

​

We are seeking a highly skilled and experienced Manager of Mechanical Engineering to manage our mechanical engineering design efforts. This individual will be responsible for overseeing the mechanical design aspects of our data center facilities, ensuring optimal performance, efficiency, and scalability.

​

Travel required to various data center sites. 

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Key Responsibilities:

​

• Lead and manage mechanical engineering initiatives for our data centers.
• Oversee the design of mechanical systems for our new data center facilities.
• Develop and implement mechanical engineering standards, processes, and best practices.
• Collaborate with cross-functional teams including IT, operations, and project management to ensure complete and cohesive coordination of our mechanical data center infrastructure.
• Ensure compliance with industry standards, codes, regulations, and safety protocols.
• Drive continuous improvement initiatives to enhance mechanical performance, reliability, and efficiency.
• Collaborate on budgets, schedules, and resources for engineering projects.
• Assist with identifying areas for improvement on processes and procedures of mechanical design and implementation of corrective actions.
• Work closely with 3rd party consultants and vendors to ensure compliance with Basis of Design and Company Standards.
• Review Design Drawings, Specifications and Shop Drawings submitted for owner’s review.
• Actively participate in a culture of innovation, collaboration, and excellence within the team.

​

Qualifications:

​

• Bachelor's degree in Mechanical Engineering. Professional Engineering license preferred.
• 8+ years of experience in data center engineering.
• Proven track record of successfully completing data center design projects.
• Strong knowledge of data center cooling systems, such air cooled chiller plants, water cooled chiller plants, liquid cooling, make-up air/exhaust and redundant piping.
• Be familiar with Building Management/Automation Systems with the ability to develop controls sequences and monitoring protocols.
• Experience with large-scale, high-density data centers and cloud infrastructure.
• Excellent communication and project management skills.
• Ability to work effectively in a fast-paced, dynamic environment.
• Strong problem-solving and analytical skills.
• Professional certifications (e.g., Uptime Institute, BICSI, or similar) are a plus.

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Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $170,000-$190,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

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Hi, I’m John, Chief Revenue Officer at Customer.io. I’m looking for a passionate and experienced Sr Sales Manager, to join our team. If you're a natural leader with a knack for motivating and developing high-performing teams, and you’ve got a solid track record in sales management, we’d love to hear from you!

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About the Role

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As a Sr Sales Manager at Customer.io, you will be responsible for leading a team of 6 Account Executives (AEs) to achieve and exceed sales targets. You will play a key role in shaping our sales strategy, fostering a growth-oriented team culture, and driving consistent revenue growth.

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Some Things You’ll Do:

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Team Leadership & Development:

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- Recruit, train, and mentor a team of 6 AEs to ensure they meet and exceed their sales targets.  

- Conduct regular one-on-one meetings and performance reviews to provide constructive feedback and set clear, achievable objectives.  

- Create a positive and collaborative team environment that encourages professional growth and high morale.

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Sales Strategy & Execution:

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- Develop and implement effective sales strategies to drive high-volume and high-velocity deals, as well as complex upper mid-market opportunities.  

- Lead weekly pipeline review sessions to ensure accurate forecasting and CRM data integrity.  

- Utilize and enforce the MEDDICC sales qualification methodology to streamline the sales process.

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Collaboration & Process Improvement:

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- Work closely with Sales Leadership, Sales Operations, Solutions Architects, and Marketing to continuously improve sales processes and materials.  

- Share best practices with other Sales Managers and collaborate on strategies to overcome common challenges.  

- Participate in cross-functional initiatives to enhance overall sales effectiveness.

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Performance Tracking & Feedback:

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- Monitor team performance metrics and identify areas for improvement.  

- Provide ongoing training and development opportunities to enhance team skills and knowledge.  

- Plan and coordinate team travel and events to foster team cohesion and culture.

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What we’re looking for:

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- 7-10 years of total work experience, with at least 3-5 years in a sales management or team lead role, preferably within the Marketing Technology SaaS industry.  

- Excellent communication and interpersonal skills.  

- Knowledge of MEDDICC sales qualification methodology is a plus.  

- Ability to provide and receive constructive feedback effectively.  

- Strong leadership and coaching skills with a focus on team development.  

- Skill in maintaining a high level of team engagement and motivation.  

- Proven experience in establishing strong working relationships with internal stakeholders and contributing to a collaborative sales environment.

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About Customer.io

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Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,400 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

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We are offering a salary of $132,500 base + $132,500 variable = $265,000 USD OTE (or equivalent in local currency), subject to market rate adjustment.

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Benefits at Customer.io include:

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• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks paid parental leave (including adoption and foster care)
• 100% paid insurance premiums for you and your dependents
• 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
• $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

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All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

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Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

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Join us!

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Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

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How to apply

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Apply at the link below and tell us why you're interested in the position! We aim to respond to all applicants with a status update about your application, provided no technical issues or other limitations prevent us from doing so. Please keep an eye on your email for updates.

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At Customer.io, we prioritize authentic interest and applications in our hiring process. To ensure fairness and integrity, the use of AI or automation during interviews or assessments is prohibited. Candidates who do not adhere to this will be removed from consideration.

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Here's what you can expect from our hiring process:

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1. 30-minute video call with a Recruiter
2. 30-minute video call with the Hiring Manager
3. Four 45 minute video calls with Hiring Team
4. Take Home Assignment
5. Assignment Review Call with panel

The Senior Business Intelligence Analyst will partner with key stakeholders to facilitate data-driven, strategic decision making across Movable Ink. This role reports to the Associate Director of Analytics and provides a high level cross-functional collaboration. The ideal candidate enjoys making great data visualizations to help our business make quicker, more informed decisions.

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Responsibilities:

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• Own data and analysis availability and adoption for cross-functional leadership and end-users in our business intelligence tool
• Support ad hoc requests for data and analysis, identifying ways to improve scalability and enable self-service drill-downs within the BI tool
• Deliver insight into our business metrics, highlighting key trends and providing high-level commentary for use by management
• Collaborate with the Associate Director of Analytics to build our ‘data dictionary’, documenting and updating business logic to inform the Data Engineering team and maintain a ‘single source of truth’
• Proactively identify and analyze opportunities to drive business improvements and share actionable insights with management

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Qualifications:

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• 2+ years of business intelligence or business analytics experience
• Proficiency in SQL, and a business intelligence tool (Tableau preferred), and conducting analyses involving multiple data sources and systems
• Strategic thinker with experience translating quantitative measurements into operational understanding and communicating findings cross-functionally
• Strong attention to detail, with a history of producing defensible, scalable, and accurate analyses
• Ability to prioritize deliverables, manage projects with multiple stakeholders, and navigate ambiguity
• Knowledge of SaaS and relevant industry metrics a plus

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The base pay range for this position is $105,000-$125,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

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