Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts.
Mission and Vision
Our Values
Meet Our Team
Perks and Benefits
- Global and Regional Meetups
- Company-sponsored lunches and virtual happy hours
- Professional growth book club
- Regular team building events
Our Tech Stack
Careers at
Bitwarden
Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts.
Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts.
As a Sales Development Representative (SDR) at Bitwarden, you will play a pivotal role as a Product Specialist, acting as the first point of contact for potential customers. Your responsibilities will include developing a deep understanding of our sales process, researching leads, initiating new relationships, and setting the stage for our sales team's success. You will engage in both inbound and outbound sales activities, showcasing our offerings compellingly through various channels.
This is an all-remote team and we’re looking for someone located in the U.S. We do not offer visa sponsorship at this time.
RESPONSIBILITIES
- Proactively respond to inbound sales inquiries from potential customers and partners.
- Generate sales leads by effectively prospecting and engaging potential clients through outbound outreach.
- Manage and maintain both an inbound and outbound sales pipeline ensuring optimal lead and prospect qualification.
- Identify and respond to potential client’s needs and suggest appropriate solutions.
- Follow the sales playbook to guide sales leads through an Account Executive-led buying process.
- Adhere to service-level agreements on lead response time and follow-up intervals.
WHAT YOU BRING TO BITWARDEN
- 1 - 3 years of relevant sales experience in the technology / SaaS space.
- Strong verbal communication skills with the ability to quickly articulate technical information concisely.
- Effective problem-solving abilities, coupled with strong time management, and organizational skills.
- Innovative thinker who thrives in a dynamic and evolving environment.
- Collaborative team player willing to share best practices and learn from others.
- Demonstrates persistence, resilience, and a proactive approach to issue resolution.
- A 4-year degree or equivalent is preferred.
NICE-TO-HAVE’S
- Previous experience as a Sales Development Representative.
- Experience using a CRM tool such as HubSpot, Salesloft, or a similar engagement tool.
- Experience using prospecting tools like LinkedIn Sales Navigator, ZoomInfo, or similar, particularly in Enterprise B2B environments.
WHAT TO EXPECT IN THE INTERVIEW PROCESS
Selected candidates will be invited to progress through the following stages:
- Screening Call with Recruiting Manager
- Interview with SDR Manager
- Interview with Productivity Leader
- SDR Skills Assessment
- Interview with CSO
- References
A FEW REASONS TO WORK WITH US
- Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations.
- Become an expert. You’ll get immersed in the prominent technology markets of security and open source software.
- We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world and take part in productive and fun meetups.
- Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development.
Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts.
Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts.
As a Senior Site Reliability Engineer at Bitwarden, you will directly contribute to the operational success and growth of the Bitwarden team and product through cloud technology. We’re looking for someone who can own the current and future state of our cloud infrastructure distributed across multiple cloud providers, design and build out new infrastructure, as well as operationalize tools and technologies that enable our team and application to scale. You’ll be evaluating our current cloud environments, making recommendations in infrastructure design, identifying opportunities for optimizations, and helping to roll out the future of our cloud offering all while building the necessary capabilities such as monitoring, alerts, and automation that help us scale our operations up and out.
This is an all-remote team, and we are looking for someone based in the U.S. We do not offer visa sponsorship at this time.
RESPONSIBILITIES
- Take ownership of the Bitwarden cloud infrastructure, with an emphasis on quality that translates directly to user delight
- Evaluate current infrastructure and, on a regular basis, make recommendations for reliability, security, availability, scalability and cost management
- Implement site reliability tools, monitoring, early warning and alert systems, and observability across Bitwarden cloud environments
- Respond to infrastructure based outages; participate and contribute to ongoing strategy for 24x7 support (There is an on-call rotation with a weekend shift every 5-6 weeks)
- Architectural designs and engineering operations at scale
- Active participation in code reviews, learning and spreading technical knowledge
- Contribute and mature incident management/escalation processes
- Collaborate with cross functional teams to refine priorities and deliverables
- Ongoing engagement with product owners to align SLI/SLOs/SLAs
- Evaluate and identify opportunities for new initiatives to support organizational needs
- Evolve and influence Bitwarden’s SDLC as we scale
- Provide mentorship to team mates
WHAT YOU BRING TO BITWARDEN
- Sense of curiosity, resourcefulness, pragmatism
- Expertise with multi-region deployments in public cloud environments
- Demonstrable production Kubernetes experience (Managed Kubernetes, Helm, kubectl, kOps, etc)
- Strong background in Reliability Engineering, DevOps, Software Engineering
- Fluency with least one programming language, such as C#, Python, Go, etc
- Experience with cloud deployment and automation tools/methodologies (i.e. GitOps, Terraform, Pulumi)
- Proficiency using source control such as Git.
- Ability to maintain discretion, handle sensitive information, and improve security best-practices
- Technocrat at heart, staying current with trends and new technologies
- Collaborative and adaptable mindset
- Openness and authenticity combined with excellent communication skills
- Excitement and enthusiasm for open source and for better internet security
- Excellent problem-solving skills – you might not know all the answers, but you know how to find and communicate the possible solutions
NICE-TO-HAVES
- Startup experience
- Open source experience
- User of Bitwarden
- Prior SaaS experience
WHAT TO EXPECT IN THE INTERVIEW PROCESS
Selected candidates will be invited to schedule a 30-minute screening call and then progress through the following stages:
- Interview with SRE Manager
- Interview with SRE Team Leads
- Interview with Architecture/Security team
- Interviews with Director of Cloud Engineering
- References
A FEW REASONS TO WORK WITH US
- Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations.
- Become an expert. You’ll get immersed in the prominent technology markets of security and open source software.
- We are dedicated to building an incredible team. Work remotely with motivated and innovative team members and take part in productive and fun meetups.
- Learn and grow. Take on new challenges with the support of your team.
A note to outside sourcers: we do not accept solicitations from recruiters, recruiting agencies, headhunters, or outsourcing organizations and request to be removed from all such contact lists.
In the United States, the starting base compensation range for this role is $140,000 - $160,000. Actual compensation may vary based on level, relevant experience, and skill set as assessed in the interview process, as well as market data by location. See our careers page for a list of benefits. Please note that compensation outside the U.S. will differ based on the market.
Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts.
Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts.
Bitwarden is seeking a dynamic and motivated Channel Manager to join our team. This role will focus primarily on fostering partnerships in the Americas.
In your role, you will be responsible for managing lead flow, closing deals, recruiting partners and developing geographical go to market plans.
RESPONSIBILITIES
- Assist the head of Channel Sales in developing partnerships in the Americas
- Provide quotes and pricing to partners in timely manner
- Manage the deal registration process
- Responsible for targeted regions where Bitwarden has taken a channel first strategy
- Identify and cultivate sales leads within targeted regions, feeding these opportunities to resellers as needed
- Establish and nurture relationships with key resellers, enabling them to operate autonomously while ensuring alignment with Bitwarden's strategic goals
- Deliver technical and sales training to emerging partnerships
- Collaborate with marketing teams to execute joint marketing efforts that drive brand awareness and sales through channel partners
- Conduct sales calls with partners and potential customers to support the sales process and provide product expertise
- Establish and nurture relationships with key resellers, enabling them to operate autonomously while ensuring alignment with Bitwarden's strategic goals
- Maintain a regional partner plan mapping partner strengths (customer relationships, vertical focus, technology specialty) to accounts and target opportunities
WHAT YOU BRING TO BITWARDEN
- Fluency in English
- Consistent results in a quota based role
- Bachelor’s degree in Business, Marketing, or a related field
- 2-4 years of experience in partner development,account management, or channel management,
- Proven ability to build and maintain strong relationships with resellers
- Self-motivated, with a proactive approach to problem-solving and a results-oriented mindset
- Track and manage lead flow both inbound and outbound between partners and the Bitwarden Sales team. Proactively communicate with Bitwarden sales leaders on the channel pipeline and forecast
- Work closely with marketing to deliver marketing events/programs/campaigns that create interest and awareness among partners’ customers. Build and execute joint partner business plans with measurable success
WHAT TO EXPECT IN THE INTERVIEW PROCESS
Selected candidates will be invited to schedule an introduction call and potentially progress through the following stages:
- Screening call with our Recruiting Manager
- Interview with Hiring Manager (Head of Channel Sales)
- Interview with our CSO
- Interview with our Head of Sales Enablement
- Final Interview with our CEO
- Reference Checks
A FEW REASONS TO WORK WITH US
- Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone––from our friends and family to the world’s largest organizations.
- Become an expert in a growing market. You’ll get immersed in the prominent technology markets of security and open source software.
- Learn and grow professionally. Embrace the opportunity to build up your demand generation and product-led growth expertise in a fast-growing startup.
- We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world and take part in productive and fun meetups.
In the United States, the starting base compensation range for this role is $55,000 - $100,000, plus uncapped variable compensation. Actual compensation may vary based on level, relevant experience, and skill set as assessed in the interview process, as well as market data by location. See our careers page for a list of benefits. Please note that compensation outside the U.S. will differ based on the market.
Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts.
Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts.
Bitwarden is seeking a dynamic and motivated Channel Manager to join our team. This role will focus primarily on fostering partnerships in targeted regions while also supporting direct-led regions through strategic collaboration and training initiatives with partners.
In your role, you will be responsible for achieving an assigned quota number while also managing lead flow, closing deals, recruiting partners and developing geographical go-to-market plans. Until Bitwarden sets up an EU headquarters and legal entity, this position will be filled with a full-time contractor.
RESPONSIBILITIES
- Responsible for targeted regions where Bitwarden has taken a channel-first strategy
- Identify and cultivate sales leads within targeted regions, feeding these opportunities to resellers as needed
- Establish and nurture relationships with key resellers, enabling them to operate autonomously while ensuring alignment with Bitwarden's strategic goals
- Design and deliver training sessions for partners to enhance their understanding of Bitwarden products and services
- Collaborate with marketing teams to execute joint marketing efforts that drive brand awareness and sales through channel partners
- Conduct sales calls with partners and potential customers to support the sales process and provide product expertise
- Establish and nurture relationships with key resellers, enabling them to operate autonomously while ensuring alignment with Bitwarden's strategic goals
WHAT YOU BRING TO BITWARDEN
- Fluency in both English and German is preferred
- Consistent results in a quota-based role
- Bachelor’s degree in Business, Marketing, or a related field
- Self-starter and able to work independently with minimal supervision
- 3-5 years of experience in partner development, sales, or channel management,
- Proven ability to build and maintain strong relationships with resellers
- Experience working with Global and boutique VARs
- Self-motivated, with a proactive approach to problem-solving and a results-oriented mindset
- Maintain a regional partner plan mapping partner strengths (customer relationships, vertical focus, technology specialty) to accounts and target opportunities
- Track and manage lead flow both inbound and outbound between partners and the Bitwarden Sales team. Proactively communicate with Bitwarden sales leaders on the channel pipeline and forecast
- Work closely with marketing to deliver marketing events/programs/campaigns that create interest and awareness among partners’ customers. Build and execute joint partner business plans with measurable success
- Set financial goals for focus partners and ensure goal achievement
- Drive multiple key channel initiatives in parallel across technical, professional services, and sales
WHAT TO EXPECT IN THE INTERVIEW PROCESS
Selected candidates will be invited to schedule an introduction call and potentially progress through the following stages:
- Screening call with our Recruiting Manager
- Interview with Hiring Manager (Head of Channel Sales)
- Interview with our CSO
- Interview with our Head of Sales Enablement
- Final Interview with our CEO
- Reference Checks
A FEW REASONS TO WORK WITH US
- Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone––from our friends and family to the world’s largest organizations.
- Become an expert in a growing market. You’ll get immersed in the prominent technology markets of security and open-source software.
- Learn and grow professionally. Embrace the opportunity to build up your demand generation and product-led growth expertise in a fast-growing startup.
- We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world and take part in productive and fun meetups.
Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts.
Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts.
One of the most critical parts of the Bitwarden product is our autofill and form detection. These features are a part of the Bitwarden browser extension, and they enable the extension to fill form fields with the user’s data and detect new logins to store in Bitwarden. We are looking for a Front-End Engineer to join a team that is responsible for maintaining and continually improving these parts of our product, ensuring that they grow to provide seamless integration with the latest web UI patterns across all browsers.
This is an all-remote team, and we are looking for someone based in North America. We do not offer visa sponsorship at this time.
RESPONSIBILITIES
- Become an expert and authority on Bitwarden’s browser extension autofill and form change detection
- Develop and maintain a full suite of browser UI automation tests
- Continually improve the autofill and form detection experience as new UI patterns emerge
- Participate in code reviews, learning and spreading technical knowledge
- Occasionally contribute bug fixes submitted by the user community
WHAT YOU BRING TO BITWARDEN
- Deep understanding of browser UI behavior, including familiarity with DOM manipulation and content scripts
- Proficiency in TypeScript with a modern framework like Angular (preferred), React, or Vue
- Understanding of browser extension development
- Excellent problem-solving skills – you might not know all the answers but you know how to find and communicate the solution
- Experience with documenting complex technical solutions and conveying knowledge to other members of the Engineering team
- Proficiency using source control such as Git, SVN, Subversion, TFS, etc.
- Collaborative and adaptable mindset
- Openness and authenticity combined with excellent communication skills
- Excitement and enthusiasm for open source and for better internet security
- Excellent problem-solving skills – you might not know all the answers, but you know how to find and communicate the solution
WHAT TO EXPECT IN THE INTERVIEW PROCESS
Selected candidates will be invited to schedule an introduction call and potentially progress through the following stages:
- Meeting with our Recruiting Manager
- Interview with hiring manager
- Interview/s with team members
- Reference calls
A FEW REASONS TO WORK WITH US
- Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations.
- Become an expert. You’ll get immersed in the prominent technology markets of security and open source software.
- We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world and take part in productive and fun meetups.
- Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development.
In the United States, the starting base compensation range for this role is $140,000 - $200,000. Actual compensation may vary based on level, relevant experience, and skill set as assessed in the interview process, as well as market data by location. See our careers page for a list of benefits. Please note that compensation outside the U.S. will differ based on the market.
Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts.
Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts.
Bitwarden seeks a Sales Leader to scale our rapidly growing U.S. Enterprise team. This role will primarily have you focus on managing a team of Enterprise Account Executives who employ the following sales motions:
- Direct sales, including bottoms-up product-led selling and top-down enterprise sales
- Expansion sales
- Channel sales involving resellers, distributors and managed service providers
The Bitwarden go-to-market strategy combines fully automated self-service with sales-assisted facilitation and deal closing. The Enterprise Sales Leader will commit themselves to building and managing a world-class group of sellers. We seek a candidate that is committed to working on deals with Account Executives, with a dedication to coaching and training and adherence to our sales playbook. We also seek an individual who will translate insights from across deals to steer playbook improvements, change management, and product enhancements.
The ideal candidate will be a strong leader and developer of sales talent – someone who has consistently overachieved in high-growth environments and has actively contributed to building high-performance selling organizations as Bitwarden solidifies its market leadership. This role will report to our Chief Sales Officer.
This is an all-remote team and we’re looking for someone located in the U.S. We do not offer visa sponsorship at this time.
ABOUT YOU
- World-class leadership and people management skills - proven ability to motivate and inspire others to over perform
- Excellent communication and presentation skills - must have the energy and charisma to influence people and the gravitas to build strong, trusted relationships
- Ability to motivate from afar, including asynchronous communications with team members around the world
- Strategic and commercial thinker with the ability to grasp new concepts rapidly and think creatively - ability to analyze and resolve problems in a timely manner
- The intellectual capacity to contribute to the overall leadership and direction of the business
- Hands-on and level-headed with a proven ability to perform under pressure and deliver results in a fast-paced, entrepreneurial, high-growth environment
RESPONSIBILITIES
- Drive Revenue Success: Own and exceed monthly sales targets
- Steer Deal Planning with AEs: Develop and execute toward increasing close rates
- Create Trust-Based Relationships: Partner with customers for the long term
- Distill Customer Needs and Value: Understand buyer needs and objectives
- Manage the Front-Line Voice of Bitwarden: Effectively communicate the value proposition through proposals and presentations
- Read the Market: Understand category-specific landscapes and trends, reporting on the forces that shift tactical budgets and strategic direction of accounts
- Build and Manage the A-Team: Hire and manage a growing team of sales executives, coach them via joint selling and regular pipeline reviews, and instill a culture of accountability and proactivity
- Create Revenue Predictability: Produce weekly forecasts based on pipeline trends and deal assessments
- Partner with Marketing: Contribute to top-of-funnel outreach efforts, target acquisition, and nurture campaigns
WHAT YOU BRING TO BITWARDEN
- 5-7+ years experience managing enterprise sellers in a fast paced, high growth SaaS environment
- Proven and substantial sales achievements
- A passion for coaching and developing
- Excellent interpersonal, leadership, organizational, and communication skills
- Inside sales experience
- Understanding of security and password management technologies
- Collaborative and adaptable mindset
- Openness and authenticity combined with excellent communication skills
- Excitement and enthusiasm for open source and for better internet security
- Excellent problem-solving skills – you might not know all the answers, but you know how to find and communicate the solution
WHAT TO EXPECT IN THE INTERVIEW PROCESS
Selected candidates will be invited to schedule an introduction call and potentially progress through the following stages:
- Meeting with our Recruiting Manager
- Interview with our CSO
- Interview/s with team members
- Reference calls
- Interview with our CEO
A FEW REASONS TO WORK WITH US
- Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations.
- Become an expert. You’ll get immersed in the prominent technology markets of security and open source software.
- We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world and take part in productive and fun meetups.
- Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development.
We recognize and understand that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you don’t meet 100% of the qualifications for the position, you should still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process.
A note to outside sourcers: We do not accept solicitations from recruiters, recruiting agencies, headhunters, or outsourcing organizations. Please remove us from all such contact lists.
In the United States, the starting base compensation range for this role is $100,000 - $175,000, plus uncapped variable compensation. Actual compensation may vary based on level, relevant experience, and skill set as assessed in the interview process, as well as market data by location. See our careers page for a list of benefits. Please note that compensation outside the U.S. will differ based on the market.
Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts.
Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts.
As a Sales Development Representative (SDR) at Bitwarden, you will play a pivotal role as a Product Specialist, acting as the first point of contact for potential customers. Your responsibilities will include developing a deep understanding of our sales process, researching leads, initiating new relationships, and setting the stage for our sales team's success. You will engage in both inbound and outbound sales activities, showcasing our offerings compellingly through various channels.
This is an all-remote team and we’re looking for someone located in the U.S. We do not offer visa sponsorship at this time.
RESPONSIBILITIES
- Proactively respond to inbound sales inquiries from potential customers and partners.
- Generate sales leads by effectively prospecting and engaging potential clients through outbound outreach.
- Manage and maintain both an inbound and outbound sales pipeline ensuring optimal lead and prospect qualification.
- Identify and respond to potential client’s needs and suggest appropriate solutions.
- Follow the sales playbook to guide sales leads through an Account Executive-led buying process.
- Adhere to service-level agreements on lead response time and follow-up intervals.
WHAT YOU BRING TO BITWARDEN
- 1 - 3 years of relevant sales experience in the technology / SaaS space.
- Strong verbal communication skills with the ability to quickly articulate technical information concisely.
- Effective problem-solving abilities, coupled with strong time management, and organizational skills.
- Innovative thinker who thrives in a dynamic and evolving environment.
- Collaborative team player willing to share best practices and learn from others.
- Demonstrates persistence, resilience, and a proactive approach to issue resolution.
- A 4-year degree or equivalent is preferred.
NICE-TO-HAVE’S
- Previous experience as a Sales Development Representative.
- Experience using a CRM tool such as HubSpot, Salesloft, or a similar engagement tool.
- Experience using prospecting tools like LinkedIn Sales Navigator, ZoomInfo, or similar, particularly in Enterprise B2B environments.
WHAT TO EXPECT IN THE INTERVIEW PROCESS
Selected candidates will be invited to progress through the following stages:
- Screening Call with Recruiting Manager
- Interview with SDR Manager
- Interview with Productivity Leader
- SDR Skills Assessment
- Interview with CSO
- References
A FEW REASONS TO WORK WITH US
- Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations.
- Become an expert. You’ll get immersed in the prominent technology markets of security and open source software.
- We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world and take part in productive and fun meetups.
- Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development.
Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts.
Senior Back-End Engineer (Tools)
Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts.
As a Senior Back-End Engineer at Bitwarden, you will be responsible for building and maintaining core cross-cutting areas of our codebase, enabling your team and others to build secure, performant applications. We’re looking for someone who will thrive in a growing organization with a strong collaborative focus. You will have the opportunity to take ownership over key areas of our product, providing direction for future changes and scoping out work to bring exciting new features to our users while maintaining overall code quality and maintainability.
This is an all-remote team, and we are looking for someone based in the U.S.
RESPONSIBILITIES
- Become an expert and authority on the core shared Bitwarden back-end codebase, including our APIs, serverless functions, and database
- Participate in hands-on development of product
- Work on reports, localization, generators, or file import/export functionality, among other tasks
- Participate in code reviews, learning and spreading technical knowledge
- Independently plan, estimate and deliver new feature work and bug fixes
- Occasionally contribute bug fixes submitted by the user community
WHAT YOU BRING TO BITWARDEN
- Expertise in developing and maintaining .NET Core services and libraries in C#
- Experience with maintaining, modifying, and optimizing SQL databases for enterprise-level solutions
- Background in Rust development or an interest in learning Rust
- Deep understanding of collecting, processing, and managing data for reports.
- Experience with modern encryption concepts
- Collaborative and adaptable mindset
- Openness and authenticity combined with excellent communication skills
- Excitement and enthusiasm for open source and for better internet security
- Excellent problem-solving skills – you might not know all the answers, but you know how to find and communicate the solution
- Familiarity with modern front-end frameworks (specifically Angular) is a plus for cross-collaboration with teammates
WHAT TO EXPECT IN THE INTERVIEW PROCESS
Selected candidates will be invited to schedule an introduction call and potentially progress through the following stages:
- Interview with the recruiting manager
- Interview with the hiring manager
- Panel interview with other engineers
- Reference calls
A FEW REASONS TO WORK WITH US
- Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations.
- Become an expert. You’ll get immersed in the prominent technology markets of security and open source software.
- We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world and take part in productive and fun meetups.
- Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development.
In the United States, the starting base compensation range for this role is $140,000 - $200,000. Actual compensation may vary based on level, relevant experience, and skill set as assessed in the interview process, as well as market data by location. See our careers page for a list of benefits. Please note that compensation outside the U.S. will differ based on the market.
Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts.
Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts.
Bitwarden truly cares and wants all Bitwarden users to have the best experience while accessing their sensitive information. The Solutions Engineering team works closely with the Integration Engineering and Sales teams to help users and all Bitwarden prospective customers meaningfully engage with Bitwarden products. The goal remains for all users to ultimately achieve their desired outcome and gain the knowledge and skills necessary for consideration of acquisition and production implementations. Team members have excellent product knowledge, superb technical skills, stellar grammar, attention to detail, and the ability to explain complicated things simply. Success is measured in diligence, precision, transparency, customer assessment and adoption.
Bitwarden seeks a server and cloud enthusiast, with experience in both communicating about and deploying these technologies. You will become a Bitwarden product expert and handle business inquiries regarding our products, provide solutions for technical issues, design systems proof-of-concepts, ensure customer satisfaction, and bridge the gap between confusion and confidence for prospects looking to adopt Bitwarden.
RESPONSIBILITIES
- Functioning as a Subject Matter Expert (SME) for Bitwarden and the Bitwarden suite of services
- Conduct engaging implementation-specific demos and product technical Q&A
- Attend deal cadence calls with Sales Account Executives to check in on pre-sales proof-of-concept progress and assist in planning and implementation as needed
- Report product feedback and feature requests to Product and Engineering teams
- Assist account executives with positioning new or upcoming product features to customers
- Build scripts, integrations, and examples for customers to test product functionality during pre-sales proof-of-concepts
- Work with the Sales Team to develop account strategies to build, mature and close pipeline
- Track the competitive landscape; provide technical depositioning information to account executives and prospects
- Provide assistance in responding to technical questions on requests for proposals, comments, and information
- Advising customers on industry best practices for the full stack of Bitwarden
- Working with enterprise prospects to solve issues and/or look ahead to identify solutions to situations they may face in the future
- Providing superb guidance and assistance for each business prospect or customer’s implementation of Bitwarden, integration with the rest of their technology stack, and general security
- Keep organized notes to champion’s feedback in collaborative sessions spanning the Bitwarden team to assist Bitwarden in not just meeting, but exceeding expectations
- Coordinate hand-off to Integration Engineering and Customer Success Engagement Management teams to move customer environments from proof-of-concept to production, ensuring product and service continuity
WHAT YOU BRING TO BITWARDEN
- Excellent English and grammar
- Excellent problem-solving skills (you might not know all the answers but you know how to find and communicate the solutions)
- Project planning, including collaborative and individual time management
- A passion for supporting your team members, growing together (technical ability and emotional intelligence), and sharing your knowledge with all
- A strong sense of empathy and the ability to advocate for others
- A passion for helping enterprise prospects interested in Bitwarden and best security practices.
- Experience from a previous technical position (e.g. Sales Engineer, Systems Engineer, Integration Engineer, DevOps Engineer, IT Infrastructure Engineer, etc). Equivalent education or demonstrable skills may be accepted
- Ability and desire to work remotely, with possible travel as needed
Familiarity with several of the following areas/technologies is preferred:
- Bitwarden
- Linux, Windows, and macOS
- Docker (Swarm Mode), Kubernetes, and Podman
- NFS and CIFS
- Bash and PowerShell
- Active Directory, LDAP, G Suite, Azure AD, Jumpcloud, Cloudflare and Okta
- GCP, AWS, and Azure
- Android and iOS
- GitHub
- NGINX
- SQL
- TCP/IP
- DNS
- HTTP
- SMTP
- SSO implementation and best practices (SAML and OpenID Connect)
- Integrating SCIM solutions
- TLS/SSL and PKI
- RESTful services / API’s
WHAT TO EXPECT IN THE INTERVIEW PROCESS
Selected candidates will be invited to schedule an introduction call and potentially progress through the following stages:
- Interview with Integration Engineering Manager
- Interview with Sr. Director, Customer Success
- Interview with Chief Sales Officer
- Interview with Chief Customer Officer
A FEW REASONS TO WORK WITH US
- Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations.
- Become an expert. You’ll get immersed in the prominent technology markets of security and open source software.
- We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world and take part in productive and fun meetups.
- Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development.
We recognize and understand that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you don’t meet 100% of the qualifications for the position, you should still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process.
A note to outside sourcers: We do not accept solicitations from recruiters, recruiting agencies, headhunters, or outsourcing organizations. Please remove us from all such contact lists.
Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts.
Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts.
Bitwarden truly cares and wants all Bitwarden users to have the best experience while accessing their sensitive information. The Solutions Engineering team works closely with the Integration Engineering and Sales teams to help users and all Bitwarden prospective customers meaningfully engage with Bitwarden products. The goal remains for all users to ultimately achieve their desired outcome and gain the knowledge and skills necessary for consideration of acquisition and production implementations. Team members have excellent product knowledge, superb technical skills, stellar grammar, attention to detail, and the ability to explain complicated things simply. Success is measured in diligence, precision, transparency, customer assessment and adoption.
Bitwarden seeks a server and cloud enthusiast, with experience in both communicating about and deploying these technologies. You will become a Bitwarden product expert and handle business inquiries regarding our products, provide solutions for technical issues, design systems proof-of-concepts, ensure customer satisfaction, and bridge the gap between confusion and confidence for prospects looking to adopt Bitwarden.
RESPONSIBILITIES
- Functioning as a Subject Matter Expert (SME) for Bitwarden and the Bitwarden suite of services
- Conduct engaging implementation-specific demos and product technical Q&A
- Attend deal cadence calls with Sales Account Executives to check in on pre-sales proof-of-concept progress and assist in planning and implementation as needed
- Report product feedback and feature requests to Product and Engineering teams
- Assist account executives with positioning new or upcoming product features to customers
- Build scripts, integrations, and examples for customers to test product functionality during pre-sales proof-of-concepts
- Work with the Sales Team to develop account strategies to build, mature and close pipeline
- Track the competitive landscape; provide technical depositioning information to account executives and prospects
- Provide assistance in responding to technical questions on requests for proposals, comments, and information
- Advising customers on industry best practices for the full stack of Bitwarden
- Working with enterprise prospects to solve issues and/or look ahead to identify solutions to situations they may face in the future
- Providing superb guidance and assistance for each business prospect or customer’s implementation of Bitwarden, integration with the rest of their technology stack, and general security
- Keep organized notes to champion’s feedback in collaborative sessions spanning the Bitwarden team to assist Bitwarden in not just meeting, but exceeding expectations
- Coordinate hand-off to Integration Engineering and Customer Success Engagement Management teams to move customer environments from proof-of-concept to production, ensuring product and service continuity
WHAT YOU BRING TO BITWARDEN
- Excellent English and grammar
- Excellent problem-solving skills (you might not know all the answers but you know how to find and communicate the solutions)
- Project planning, including collaborative and individual time management
- A passion for supporting your team members, growing together (technical ability and emotional intelligence), and sharing your knowledge with all
- A strong sense of empathy and the ability to advocate for others
- A passion for helping enterprise prospects interested in Bitwarden and best security practices.
- Experience from a previous technical position (e.g. Sales Engineer, Systems Engineer, Integration Engineer, DevOps Engineer, IT Infrastructure Engineer, etc). Equivalent education or demonstrable skills may be accepted
- Ability and desire to work remotely, with possible travel as needed
Familiarity with several of the following areas/technologies is preferred:
- Bitwarden
- Linux, Windows, and macOS
- Docker (Swarm Mode), Kubernetes, and Podman
- NFS and CIFS
- Bash and PowerShell
- Active Directory, LDAP, G Suite, Azure AD, Jumpcloud, Cloudflare and Okta
- GCP, AWS, and Azure
- Android and iOS
- GitHub
- NGINX
- SQL
- TCP/IP
- DNS
- HTTP
- SMTP
- SSO implementation and best practices (SAML and OpenID Connect)
- Integrating SCIM solutions
- TLS/SSL and PKI
- RESTful services / API’s
WHAT TO EXPECT IN THE INTERVIEW PROCESS
Selected candidates will be invited to schedule an introduction call and potentially progress through the following stages:
- Interview with Senior Integration Engineering Manager
- Interview with the team
- Interview with Chief Customer Officer
A FEW REASONS TO WORK WITH US
- Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations.
- Become an expert. You’ll get immersed in the prominent technology markets of security and open source software.
- We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world and take part in productive and fun meetups.
- Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development.
We recognize and understand that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you don’t meet 100% of the qualifications for the position, you should still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process.
A note to outside sourcers: We do not accept solicitations from recruiters, recruiting agencies, headhunters, or outsourcing organizations. Please remove us from all such contact lists.
Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts.
Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts.
Bitwarden truly cares and wants all Bitwarden users to have the best experience while accessing their sensitive information. The Solutions Engineering team works closely with the Integration Engineering and Sales teams to help users and all Bitwarden prospective customers meaningfully engage with Bitwarden products. The goal remains for all users to ultimately achieve their desired outcome and gain the knowledge and skills necessary for consideration of acquisition and production implementations. Team members have excellent product knowledge, superb technical skills, stellar grammar, attention to detail, and the ability to explain complicated things simply. Success is measured in diligence, precision, transparency, customer assessment and adoption.
Bitwarden seeks a server and cloud enthusiast, with experience in both communicating about and deploying these technologies. You will become a Bitwarden product expert and handle business inquiries regarding our products, provide solutions for technical issues, design systems proof-of-concepts, ensure customer satisfaction, and bridge the gap between confusion and confidence for prospects looking to adopt Bitwarden.
RESPONSIBILITIES
- Functioning as a Subject Matter Expert (SME) for Bitwarden and the Bitwarden suite of services
- Conduct engaging implementation-specific demos and product technical Q&A
- Attend deal cadence calls with Sales Account Executives to check in on pre-sales proof-of-concept progress and assist in planning and implementation as needed
- Report product feedback and feature requests to Product and Engineering teams
- Assist account executives with positioning new or upcoming product features to customers
- Build scripts, integrations, and examples for customers to test product functionality during pre-sales proof-of-concepts
- Work with the Sales Team to develop account strategies to build, mature and close pipeline
- Track the competitive landscape; provide technical depositioning information to account executives and prospects
- Provide assistance in responding to technical questions on requests for proposals, comments, and information
- Advising customers on industry best practices for the full stack of Bitwarden
- Working with enterprise prospects to solve issues and/or look ahead to identify solutions to situations they may face in the future
- Providing superb guidance and assistance for each business prospect or customer’s implementation of Bitwarden, integration with the rest of their technology stack, and general security
- Keep organized notes to champion’s feedback in collaborative sessions spanning the Bitwarden team to assist Bitwarden in not just meeting, but exceeding expectations
- Coordinate hand-off to Integration Engineering and Customer Success Engagement Management teams to move customer environments from proof-of-concept to production, ensuring product and service continuity
WHAT YOU BRING TO BITWARDEN
- Excellent English and grammar
- Excellent problem-solving skills (you might not know all the answers but you know how to find and communicate the solutions)
- Project planning, including collaborative and individual time management
- A passion for supporting your team members, growing together (technical ability and emotional intelligence), and sharing your knowledge with all
- A strong sense of empathy and the ability to advocate for others
- A passion for helping enterprise prospects interested in Bitwarden and best security practices.
- Experience from a previous technical position (e.g. Sales Engineer, Systems Engineer, Integration Engineer, DevOps Engineer, IT Infrastructure Engineer, etc). Equivalent education or demonstrable skills may be accepted
- Ability and desire to work remotely, with possible travel as needed
Familiarity with several of the following areas/technologies is preferred:
- Bitwarden
- Linux, Windows, and macOS
- Docker (Swarm Mode), Kubernetes, and Podman
- NFS and CIFS
- Bash and PowerShell
- Active Directory, LDAP, G Suite, Azure AD, Jumpcloud, Cloudflare and Okta
- GCP, AWS, and Azure
- Android and iOS
- GitHub
- NGINX
- SQL
- TCP/IP
- DNS
- HTTP
- SMTP
- SSO implementation and best practices (SAML and OpenID Connect)
- Integrating SCIM solutions
- TLS/SSL and PKI
- RESTful services / API’s
WHAT TO EXPECT IN THE INTERVIEW PROCESS
Selected candidates will be invited to schedule an introduction call and potentially progress through the following stages:
- Interview with Integration Engineering Manager
- Interview with Sr. Director, Customer Success
- Interview with Chief Sales Officer
- Interview with Chief Customer Officer
A FEW REASONS TO WORK WITH US
- Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations.
- Become an expert. You’ll get immersed in the prominent technology markets of security and open source software.
- We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world and take part in productive and fun meetups.
- Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development.
We recognize and understand that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you don’t meet 100% of the qualifications for the position, you should still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process.
A note to outside sourcers: We do not accept solicitations from recruiters, recruiting agencies, headhunters, or outsourcing organizations. Please remove us from all such contact lists.
Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts.
Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts.
========================================================================================================================================================================================================================================================================================================================================================================================================================================================================================================
As our customer retention marketing manager, you will build successful customer onboarding experiences and journeys, lead customer programs that drive advocacy, loyalty, and retention. Collaborating closely with customer success engagement, sales, and growth teams, you will help identify successful customer use cases and stories across segments, industries, and products.
=====================================================================================================================================================================================================================================================================================================================================================================================
RESPONSIBILITIES
====================
- Onboarding and retention at scale
=================================
- Design and implement customer programs including customer events, advisory boards, loyalty programs, speaking opportunities, thought leadership, and digital content.
=====================================================================================================================================================================
- Build, develop and nurture marketing relationships with Bitwarden customers across segments, industries, and products.
======================================================================================================================
- Partner with customer success engagement team to build onboarding programs and materials.
=========================================================================================
- Partner with the sales team to build a pipeline of referenceable customers globally.
====================================================================================
- Foster relationships with stand-out customer accounts to capture impactful stories for use by marketing (case studies, testimonials, media interviews and quotes, video and more)
==================================================================================================================================================================================
- Work closely with the growth team to optimize current campaigns (12 month journey, user onboarding, and more)
=============================================================================================================
WHAT YOU BRING TO BITWARDEN
===============================
- Minimum 5 years of customer marketing or customer retention marketing experience at high growth B2B technology companies. Being a part of a product led growth company is a plus
================================================================================================================================================================================
- Possess strong communication skills with a deep understanding of customer behavior
==================================================================================
- Ability to build and maintain strong customer engagement across the customer lifecycle
======================================================================================
- Understand how your programs lead to customer retention, referrals, and adoption – how to measure and analyze the effectiveness of these programs
==================================================================================================================================================
- Passionate about writing, editing, and proofreading with a strong attention to detail
=====================================================================================
WHAT TO EXPECT IN THE INTERVIEW PROCESS
===========================================
Selected candidates will be invited to schedule a 30-minute screening call and then progress through the following stages:
===========================================================================================================================
- Interview with Senior Director of Marketing
===========================================
- Interview with Chief Customer Officer
=====================================
- Interview with CEO
==================
- References
==========
A FEW REASONS TO WORK WITH US
=================================
- Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations.
=======================================================================================================================================================================================================================
- Become an expert. You’ll get immersed in the prominent technology markets of security and open source software.
===============================================================================================================
- We are dedicated to building an incredible team. Work remotely with motivated and innovative team members and take part in productive and fun meetups.
======================================================================================================================================================
- Learn and grow. Take on new challenges with the support of your team.
=====================================================================
A note to outside sourcers: we do not accept solicitations from recruiters, recruiting agencies, headhunters, or outsourcing organizations and request to be removed from all such contact lists.
===================================================================================================================================================================================================
Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts.
Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts.
========================================================================================================================================================================================================================================================================================================================================================================================================================================================================================================
As our customer retention marketing manager, you will build successful customer onboarding experiences and journeys, lead customer programs that drive advocacy, loyalty, and retention. Collaborating closely with customer success engagement, sales, and growth teams, you will help identify successful customer use cases and stories across segments, industries, and products.
=====================================================================================================================================================================================================================================================================================================================================================================================
RESPONSIBILITIES
====================
- Onboarding and retention at scale
=================================
- Design and implement customer programs including customer events, advisory boards, loyalty programs, speaking opportunities, thought leadership, and digital content.
=====================================================================================================================================================================
- Build, develop and nurture marketing relationships with Bitwarden customers across segments, industries, and products.
======================================================================================================================
- Partner with customer success engagement team to build onboarding programs and materials.
=========================================================================================
- Partner with the sales team to build a pipeline of referenceable customers globally.
====================================================================================
- Foster relationships with stand-out customer accounts to capture impactful stories for use by marketing (case studies, testimonials, media interviews and quotes, video and more)
==================================================================================================================================================================================
- Work closely with the growth team to optimize current campaigns (12 month journey, user onboarding, and more)
=============================================================================================================
WHAT YOU BRING TO BITWARDEN
===============================
- Minimum 5 years of customer marketing or customer retention marketing experience at high growth B2B technology companies. Being a part of a product led growth company is a plus
================================================================================================================================================================================
- Possess strong communication skills with a deep understanding of customer behavior
==================================================================================
- Ability to build and maintain strong customer engagement across the customer lifecycle
======================================================================================
- Understand how your programs lead to customer retention, referrals, and adoption – how to measure and analyze the effectiveness of these programs
==================================================================================================================================================
- Passionate about writing, editing, and proofreading with a strong attention to detail
=====================================================================================
WHAT TO EXPECT IN THE INTERVIEW PROCESS
===========================================
Selected candidates will be invited to schedule a 30-minute screening call and then progress through the following stages:
===========================================================================================================================
- Interview with Senior Director of Marketing
===========================================
- Interview with Chief Customer Officer
=====================================
- Interview with CEO
==================
- References
==========
A FEW REASONS TO WORK WITH US
=================================
- Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations.
=======================================================================================================================================================================================================================
- Become an expert. You’ll get immersed in the prominent technology markets of security and open source software.
===============================================================================================================
- We are dedicated to building an incredible team. Work remotely with motivated and innovative team members and take part in productive and fun meetups.
======================================================================================================================================================
- Learn and grow. Take on new challenges with the support of your team.
=====================================================================
A note to outside sourcers: we do not accept solicitations from recruiters, recruiting agencies, headhunters, or outsourcing organizations and request to be removed from all such contact lists.
===================================================================================================================================================================================================
Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts.
Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts.
Bitwarden seeks a Sales Leader to scale our rapidly growing Mid-Market team. This role will primarily have you focus on managing a team of Account Executives who employ the following sales motions:
- Direct sales, including bottoms-up product-led selling and top-down sales
- Expansion sales
- Channel sales involving resellers, distributors and managed service providers
The Bitwarden go-to-market strategy combines fully automated self-service with sales-assisted facilitation and deal closing. The Sales Leader will commit themselves to building and managing a world-class group of sellers. We seek a candidate that is committed to working on deals with Account Executives, with a dedication to coaching and training and adherence to our sales playbook. We also seek an individual who will translate insights from across deals to steer playbook improvements, change management, and product enhancements.
The ideal candidate will be a strong leader and developer of sales talent – someone who has consistently overachieved in high-growth environments and has actively contributed to building high-performance selling organizations as Bitwarden solidifies its market leadership. This role will report to our Chief Sales Officer.
ABOUT YOU
- World-class leadership and people management skills - proven ability to motivate and inspire others to over perform
- Excellent communication and presentation skills - must have the energy and charisma to influence people and the gravitas to build strong, trusted relationships
- Ability to motivate from afar, including asynchronous communications with team members around the world
- Strategic and commercial thinker with the ability to grasp new concepts rapidly and think creatively - ability to analyze and resolve problems in a timely manner
- The intellectual capacity to contribute to the overall leadership and direction of the business
- Hands-on and level-headed with a proven ability to perform under pressure and deliver results in a fast-paced, entrepreneurial, high-growth environment
RESPONSIBILITIES
- Drive Revenue Success: Own and exceed monthly sales targets
- Steer Deal Planning with AEs: Develop and execute toward increasing close rates
- Create Trust-Based Relationships: Partner with customers for the long term
- Distill Customer Needs and Value: Understand buyer needs and objectives
- Manage the Front-Line Voice of Bitwarden: Effectively communicate the value proposition through proposals and presentations
- Read the Market: Understand category-specific landscapes and trends, reporting on the forces that shift tactical budgets and strategic direction of accounts
- Build and Manage the A-Team: Hire and manage a growing team of sales executives, coach them via joint selling and regular pipeline reviews, and instill a culture of accountability and proactivity
- Create Revenue Predictability: Produce weekly forecasts based on pipeline trends and deal assessments
- Partner with Marketing: Contribute to top-of-funnel outreach efforts, target acquisition, and nurture campaigns
WHAT YOU BRING TO BITWARDEN
- 5-7+ years experience managing mid-market sellers in a fast paced, high growth SaaS environment
- Proven and substantial sales achievements
- A passion for coaching and developing
- Excellent interpersonal, leadership, organizational, and communication skills
- Inside sales experience
- Understanding of security and password management technologies
- Collaborative and adaptable mindset
- Openness and authenticity combined with excellent communication skills
- Excitement and enthusiasm for open source and for better internet security
- Excellent problem-solving skills – you might not know all the answers, but you know how to find and communicate the solution
WHAT TO EXPECT IN THE INTERVIEW PROCESS
Selected candidates will be invited to schedule an introduction call and potentially progress through the following stages:
- Meeting with our Recruiting Manager
- Interview with our CSO
- Interview/s with Sales team members
- Reference calls
- Interview with our CEO
A FEW REASONS TO WORK WITH US
- Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations.
- Become an expert. You’ll get immersed in the prominent technology markets of security and open source software.
- We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world and take part in productive and fun meetups.
- Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development.
A note to outside sourcers: We do not accept solicitations from recruiters, recruiting agencies, headhunters, or outsourcing organizations. Please remove us from all such contact lists.
In the United States, the starting base compensation range for this role is $80,000 - $135,000, plus uncapped variable compensation. Actual compensation may vary based on level, relevant experience, and skill set as assessed in the interview process, as well as market data by location. See our careers page for a list of benefits. Please note that compensation outside the U.S. will differ based on the market.
Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts.
Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts.
Bitwarden seeks a Sales Leader to scale our rapidly growing U.S. Enterprise team. This role will primarily have you focus on managing a team of Enterprise Account Executives who employ the following sales motions:
- Direct sales, including bottoms-up product-led selling and top-down enterprise sales
- Expansion sales
- Channel sales involving resellers, distributors and managed service providers
The Bitwarden go-to-market strategy combines fully automated self-service with sales-assisted facilitation and deal closing. The Enterprise Sales Leader will commit themselves to building and managing a world-class group of sellers. We seek a candidate that is committed to working on deals with Account Executives, with a dedication to coaching and training and adherence to our sales playbook. We also seek an individual who will translate insights from across deals to steer playbook improvements, change management, and product enhancements.
The ideal candidate will be a strong leader and developer of sales talent – someone who has consistently overachieved in high-growth environments and has actively contributed to building high-performance selling organizations as Bitwarden solidifies its market leadership. This role will report to our Chief Sales Officer.
This is an all-remote team and we’re looking for someone located in the U.S. We do not offer visa sponsorship at this time.
ABOUT YOU
- World-class leadership and people management skills - proven ability to motivate and inspire others to over perform
- Excellent communication and presentation skills - must have the energy and charisma to influence people and the gravitas to build strong, trusted relationships
- Ability to motivate from afar, including asynchronous communications with team members around the world
- Strategic and commercial thinker with the ability to grasp new concepts rapidly and think creatively - ability to analyze and resolve problems in a timely manner
- The intellectual capacity to contribute to the overall leadership and direction of the business
- Hands-on and level-headed with a proven ability to perform under pressure and deliver results in a fast-paced, entrepreneurial, high-growth environment
RESPONSIBILITIES
- Drive Revenue Success: Own and exceed monthly sales targets
- Steer Deal Planning with AEs: Develop and execute toward increasing close rates
- Create Trust-Based Relationships: Partner with customers for the long term
- Distill Customer Needs and Value: Understand buyer needs and objectives
- Manage the Front-Line Voice of Bitwarden: Effectively communicate the value proposition through proposals and presentations
- Read the Market: Understand category-specific landscapes and trends, reporting on the forces that shift tactical budgets and strategic direction of accounts
- Build and Manage the A-Team: Hire and manage a growing team of sales executives, coach them via joint selling and regular pipeline reviews, and instill a culture of accountability and proactivity
- Create Revenue Predictability: Produce weekly forecasts based on pipeline trends and deal assessments
- Partner with Marketing: Contribute to top-of-funnel outreach efforts, target acquisition, and nurture campaigns
WHAT YOU BRING TO BITWARDEN
- 5-7+ years experience managing enterprise sellers in a fast paced, high growth SaaS environment
- Proven and substantial sales achievements
- A passion for coaching and developing
- Excellent interpersonal, leadership, organizational, and communication skills
- Inside sales experience
- Understanding of security and password management technologies
- Collaborative and adaptable mindset
- Openness and authenticity combined with excellent communication skills
- Excitement and enthusiasm for open source and for better internet security
- Excellent problem-solving skills – you might not know all the answers, but you know how to find and communicate the solution
WHAT TO EXPECT IN THE INTERVIEW PROCESS
Selected candidates will be invited to schedule an introduction call and potentially progress through the following stages:
- Meeting with our Recruiting Manager
- Interview with our CSO
- Interview/s with team members
- Reference calls
- Interview with our CEO
A FEW REASONS TO WORK WITH US
- Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations.
- Become an expert. You’ll get immersed in the prominent technology markets of security and open source software.
- We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world and take part in productive and fun meetups.
- Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development.
We recognize and understand that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you don’t meet 100% of the qualifications for the position, you should still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process.
A note to outside sourcers: We do not accept solicitations from recruiters, recruiting agencies, headhunters, or outsourcing organizations. Please remove us from all such contact lists.
Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts.
Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts.
Bitwarden is expanding its sales footprint and is looking for a Mid-Market Account Executive based in the U.S.
We are seeking an energetic and motivated sales professional with strong sales skills and channel experience to join our team. The ideal candidate will have 4-8 years of new account or business development experience with a proven track record of engaging the Partner ecosystem to drive success. In your role, you will be responsible for achieving an assigned quota number while also managing lead flow, closing deals, recruiting partners and developing geographical go to market plans.
RESPONSIBILITIES
- Effective prospecting and lead management building a 3-5X pipeline within your territory
- Predominant focus on closing business in companies with between 51 and 1000 employees
- Managing and reporting a sales pipeline within our CRM, bringing the visibility of the revenue accurately, quarterly
- Territory planning and any sales support required
- Focus on activities and opportunities delivering short term and long-term revenue
- Effective and regular networking to attract and influence Partner sales and grow our Partner relationships
- Use your existing relationships to recruit and onboarding new partners, get them to agree to engage in proactive demand generation activities
- Maintain a regional partner plan mapping partner strengths (customer relationships, vertical focus, technology specialty) to accounts and target opportunities
- Track and manage lead flow both inbound and outbound between partners and the Bitwarden Sales team. Proactively communicate with Bitwarden sales leaders on the channel pipeline and forecast
- Work closely with marketing to deliver marketing events/programs/campaigns that create interest and awareness among partners’ customers. Build and execute joint partner business plans with measurable success
- Set financial goals for focus partners and ensure goals achievement
- Drive multiple key channel initiatives in parallel across technical, professional services, and sales
WHAT YOU BRING TO BITWARDEN
- Located in the U.S.
- Bachelor’s degree or equivalent work experience
- 4-8 years of outside high-tech IT sales experience. IT security product experience is desirable but not mandatory
- Experience at a startup or pre $100M revenue company is desirable
- A proven track-record of driving continued partner growth and revenue
- Knowledge and strong relationships with SMB and SME focused resellers and MSP partners within a multistate region will be necessary
- Ability to drive influence and build effective relationships with decision makers across all levels of partner organizations
- Motivated and focused self-starter with strong leadership skills who can multitask, work independently or within a team
- Exceptional communication skills including listening, writing and public speaking.
- Can work in a fast paced, start-up environment
- An avid channel leader who knows how to teach, enable and motivate partners to find and close business
- Relationships and strong relationships with top VARs and Integrators
- Must demonstrate a consistent track record of achieving annual quota targets while providing specific details on key customer wins
- Possesses a competitive attitude, strong work ethic and thrives in a fast pace, high growth and matrixed organizational environment
- Positive history of collaborative selling
- Must be a proficient user of CRM tools and other Gsuite and MS Office tools
WHAT TO EXPECT IN THE INTERVIEW PROCESS
Selected candidates will be invited to schedule an introduction call and potentially progress through the following stages:
- Screening call with our Recruiting Manager
- Interview with our Sales Manager
- Interview with our CSO
- AE Roleplay Interview
- Final Interview with our CEO
- Reference Checks
A FEW REASONS TO WORK WITH US
- Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone––from our friends and family to the world’s largest organizations.
- Become an expert in a growing market. You’ll get immersed in the prominent technology markets of security and open source software.
- Learn and grow professionally. Embrace the opportunity to build up your demand generation and product-led growth expertise in a fast-growing startup.
- We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world and take part in productive and fun meetups.
We recognize and understand that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you don’t meet 100% of the qualifications for the position, you should still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process.
A note to outside sourcers: We do not accept solicitations from recruiters, recruiting agencies, headhunters, or outsourcing organizations. Please remove us from all such contact lists.
Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts.
Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts.
As a Sales Development Representative (SDR) at Bitwarden, you will play a pivotal role as a Product Specialist, acting as the first point of contact for potential customers. Your responsibilities will include developing a deep understanding of our sales process, researching leads, initiating new relationships, and setting the stage for our sales team's success. You will engage in both inbound and outbound sales activities, showcasing our offerings compellingly through various channels.
This is an all-remote team and we’re looking for candidates located in Western Europe or candidates who are comfortable working Western European Time Zone hours.
RESPONSIBILITIES
- Proactively respond to inbound sales inquiries from potential customers and partners.
- Generate sales leads by effectively prospecting and engaging potential clients through outbound outreach.
- Manage and maintain both an inbound and outbound sales pipeline ensuring optimal lead and prospect qualification.
- Identify and respond to potential client’s needs and suggest appropriate solutions.
- Follow the sales playbook to guide sales leads through an Account Executive-led buying process.
- Adhere to service-level agreements on lead response time and follow-up intervals.
WHAT YOU BRING TO BITWARDEN
- Located in the EMEA region
- 1 - 3 years of relevant sales experience in the technology / SaaS space.
- Strong verbal communication skills with the ability to quickly articulate technical information concisely.
- Effective problem-solving abilities, coupled with strong time management, and organizational skills.
- Innovative thinker who thrives in a dynamic and evolving environment.
- Collaborative team player willing to share best practices and learn from others.
- Demonstrates persistence, resilience, and a proactive approach to issue resolution.
- A 4-year degree or equivalent is preferred.
NICE-TO-HAVE’S
- Previous experience as a Sales Development Representative.
- Experience using a CRM tool such as HubSpot, Salesloft, or a similar engagement tool.
- Experience using prospecting tools like LinkedIn Sales Navigator, ZoomInfo, or similar, particularly in Enterprise B2B environments.
WHAT TO EXPECT IN THE INTERVIEW PROCESS
Selected candidates will be invited to progress through the following stages:
- Screening Call with Recruiting Manager
- Interview with SDR Manager
- SDR Skills Assessment
- Interview with Productivity Leader
- Interview with CSO
- References
A FEW REASONS TO WORK WITH US
- Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations.
- Become an expert. You’ll get immersed in the prominent technology markets of security and open source software.
- We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world and take part in productive and fun meetups.
- Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development.
Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts.
Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts.
As a Sales Development Representative (SDR) at Bitwarden, you will play a pivotal role as a Product Specialist, acting as the first point of contact for potential customers. Your responsibilities will include developing a deep understanding of our sales process, researching leads, initiating new relationships, and setting the stage for our sales team's success. You will engage in both inbound and outbound sales activities, showcasing our offerings compellingly through various channels.
This is an all-remote team and we’re looking for someone located in the U.S. We do not offer visa sponsorship at this time.
RESPONSIBILITIES
- Proactively respond to inbound sales inquiries from potential customers and partners.
- Generate sales leads by effectively prospecting and engaging potential clients through outbound outreach.
- Manage and maintain both an inbound and outbound sales pipeline ensuring optimal lead and prospect qualification.
- Identify and respond to potential client’s needs and suggest appropriate solutions.
- Follow the sales playbook to guide sales leads through an Account Executive-led buying process.
- Adhere to service-level agreements on lead response time and follow-up intervals.
WHAT YOU BRING TO BITWARDEN
- 1 - 3 years of relevant sales experience in the technology / SaaS space.
- Strong verbal communication skills with the ability to quickly articulate technical information concisely.
- Effective problem-solving abilities, coupled with strong time management, and organizational skills.
- Innovative thinker who thrives in a dynamic and evolving environment.
- Collaborative team player willing to share best practices and learn from others.
- Demonstrates persistence, resilience, and a proactive approach to issue resolution.
- A 4-year degree or equivalent is preferred.
NICE-TO-HAVE’S
- Previous experience as a Sales Development Representative.
- Experience using a CRM tool such as HubSpot, Salesloft, or a similar engagement tool.
- Experience using prospecting tools like LinkedIn Sales Navigator, ZoomInfo, or similar, particularly in Enterprise B2B environments.
WHAT TO EXPECT IN THE INTERVIEW PROCESS
Selected candidates will be invited to progress through the following stages:
- Screening Call with Recruiting Manager
- Interview with SDR Manager
- SDR Skills Assessment
- Interview with Productivity Leader
- Interview with CSO
- References
A FEW REASONS TO WORK WITH US
- Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations.
- Become an expert. You’ll get immersed in the prominent technology markets of security and open source software.
- We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world and take part in productive and fun meetups.
- Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development.
Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts.
Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts.
As a Senior Software Development Engineer in Test at Bitwarden, you will contribute directly to the future of the Bitwarden product across mobile, web and server components while working with a great team and amazing open source community. We’re looking for someone who can help our team grow confidently by creating a suite of automated regression tests, help facilitate a total quality approach to software development and delivery, as well as establish guidelines and processes around the testing of community and internal product contributions.
This is an all-remote team and we’re looking for someone located in the U.S. We do not offer visa sponsorship at this time.
RESPONSIBILITIES
- Develop and maintain automated test scripts for web, browser extension, mobile, desktop, and CLI applications using C# and Selenium/Appium frameworks.
- Design and implement robust test automation frameworks to support various application types, ensuring scalability, reusability, and maintainability.
- Collaborate with development and QA teams to understand requirements, identify test scenarios, and automate test cases to ensure comprehensive test coverage.
- Conduct code reviews of test automation scripts to ensure adherence to coding standards, best practices, and maintainability.
- Execute automated tests and analyze results to identify defects, performance issues, and areas for improvement.
- Participate in Agile/Scrum ceremonies to provide updates on test automation progress, discuss blockers, and plan testing activities for upcoming sprints.
- Identify and implement opportunities for test automation to improve efficiency, reduce manual testing efforts, and increase test coverage.
- Contribute to the continuous integration and delivery (CI/CD) pipeline by integrating automated tests and ensuring their successful execution in build pipelines.
- Collaborate with cross-functional teams to troubleshoot and resolve automation-related issues in different application environments.
- Stay updated with the latest automation trends and technologies to continuously improve test automation strategies and practices.
- Document test automation frameworks and processes to facilitate knowledge sharing and ensure maintainability.
- Provide mentorship and guidance to junior team members on test automation best practices, coding standards, and frameworks.
WHAT YOU BRING TO BITWARDEN
- Strong proficiency in C# programming
- Strong understanding of mobile testing using Appium
- Experience setting up and maintaining CI/CD pipelines
- Experience with remote testing using tools such as Sauce Labs, Browser Stack, etc
- Solid understanding of software testing principles and methodologies
- Experience with AI and machine learning (nice to have)
- Collaborative and adaptable mindset
- Openness and authenticity combined with excellent communication skills
- Excitement and enthusiasm for open source and for better internet security
- Excellent problem-solving skills – you might not know all the answers, but you know how to find and communicate the solution
WHAT TO EXPECT IN THE INTERVIEW PROCESS
Selected candidates will be invited to schedule an introduction call and potentially progress through the following stages:
- Interview with hiring manager
- Interview/s with team members
- Reference calls
- Interview with department leader
A FEW REASONS TO WORK WITH US
- Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations.
- Become an expert. You’ll get immersed in the prominent technology markets of security and open source software.
- We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world and take part in productive and fun meetups.
- Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development.
We recognize and understand that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you don’t meet 100% of the qualifications for the position, you should still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process.
A note to outside sourcers: We do not accept solicitations from recruiters, recruiting agencies, headhunters, or outsourcing organizations. Please remove us from all such contact lists.
Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts.
Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts.
As Sr. Product Manager, End User (Password Manager) at Bitwarden, you will lead the strategy on simplifying our end user experience for Bitwarden Password Manager to get users to build new security habits on creating and using strong, unique passwords. You obsess over the default, out-of-box experience and how to build an intuitive product to guide folks in as few steps as possible. You will use qualitative user and customer feedback in addition to adoption metrics to inform new roadmap initiatives. You also will think deeply about the end user experience in the context of our business customers who invest deeply in training to get their employees to adopt security habits.
This is an all-remote team and we’re looking for someone located in the U.S. with no preference for time zone. We do not offer visa sponsorship at this time.
RESPONSIBILITIES
- Be the product and technology expert in how competitors solve end user adoption as well as benchmarking against reference products in other industries
- Engage directly with customers and prospects to discover and understand problems in the market
- Define and prioritize the roadmap for your product area
- Write clear, easy-to-understand product strategy documents, outlining problem and solution space for your initiatives to create shared understanding
- Define key metrics and business outcomes
- Obsess over product quality, inclusive of details in design, micro-copy, QA issues, and written GTM assets
- Collaborate with cross-functional teams including engineering, design, customer success and go-to-market teams to ensure successful product and feature launches
- Review and regularly communicate business performance post-launch
- Engage with the Bitwarden community across different channels to provide updates to our end users on upcoming releases, community PRs, and bugs
WHAT YOU BRING TO BITWARDEN
- 4+ years experience in product management
- Experience in B2C/D2C products or PLG-companies a strong plus
- Ability to empathize with the needs of customers as well as high emotional intelligence to build positive working relationships with internal teams in a distributed working environment
- Ability to have technical discussions across engineering teams
- Extremely organized and able to make highly informed prioritization & trade off decisions with engineering
- Excellent written and verbal communication skills
- A growth mindset and a desire to learn from others
- Excitement and enthusiasm for open source and for better internet security
WHAT TO EXPECT IN THE INTERVIEW PROCESS
- Interview with Director of Product
- Interview with Sr. PM
- Interview with Director of Product Design
- Interview with Product Designer
- Interview with CCO
- Reference calls
- Interview with the CEO
Successful candidates will be asked to authorize and complete a background check.
A FEW REASONS TO WORK WITH US
- Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations.
- Become an expert. You’ll get immersed in the prominent technology markets of security and open source software.
- We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world and take part in productive and fun meetups.
- Learn and grow. Take on new challenges with the support of your team.
We recognize and understand that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you don’t meet 100% of the qualifications for the position, you should still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process.
A note to outside sourcers: We do not accept solicitations from recruiters, recruiting agencies, headhunters, or outsourcing organizations. Please remove us from all such contact lists.
🧻 Wipe the others’ Ass.
💪 Improve 1% daily.
✅ Done is better than perfect.
🔥 Run to the fire.
💼 Be an owner.
You Belong Here
Dare to Grow
Help Each Other Cross the Finish Line
Play for the Long Run
Clarify, Simplify, Focus
Empower with Context
Take Ownership, Be Bold, Be Excellent
Deliver Value
Do it with excellence
Creator success is our success
Default to generosity
Work in public
Create every day
Teach everything you know
We have Integrity
We move Quickly
We are Data-Driven
We are Transparent
We are Pioneering
We are Collaborative
Our Valued Behaviors
• We're on It
• Make It Simple
• The Full Story Told in Broad Daylight
• We Win as One
• Champion Diversity
• The Future Is Bright
We are one Zoox
We trust each other
We are inquisitive
We are mission-driven
Be the owner of your days
Rise to any challenge
Brighten the lives of those around you
Let your unique self shine through
Pursue Deliberate Simplicity
Let Curiosity Lead
Own Your Part
Act then adapt
Defy the Ordinary
Go Further Together
Same team
Progress over perfection
Give a shit
Innovation
Diversity, Equity & Inclusion
Excellence
Excellence t
Agility
Integrity
We care about each other
We maintain a healthy work-life balance and we always take care of one another.
We're nimble
We're proud to wear many hats and do whatever it takes to get things done. We don't shrug our shoulders or shy away from doing something because it's not part of our job descriptions.
We listen
People First
Maximize Efficiency
Make Your Mark
Ownership
Always share whether we succeed or fail
Make the impact worth the effort
Represent the real world
Make it measurable
Be an owner
Embrace Mistakes
Be Hypothesis-Driven
Practice Self-Reflection
Be Curious
Service
Win together
Bring your best
Embrace the pace
Don't be an asshole | Be a good human
Focus on the customer
Transparency
Inclusion
Responsibility
Gratitude
Inclusion & Diversity
Cultivate empowerment and ownership
Community & Open Collaboration
Think Big & Dive Deep
Curiosity & Rigorous Thought
Committed to Our Purpose: A Future for Everybody.
Inclusion & Diversity
Cultivate empowerment and ownership
Community & Open Collaboration
Think Big & Dive Deep
Curiosity & Rigorous Thought
Committed to Our Purpose: A Future for Everybody.
We believe in the importance of 'Getting Sh!t Done'
We believe In learning and the power of “yet”
We believe starting from first principles gives us the courage to think differently.
We believe being human means recognizing the humanity in ourselves and others.
We believe businesses don’t have problems, people do.
Be Boomi
We show up for each other with empathy, compassion and purpose.
We strive to integrate a more diverse voice for a stronger and smarter team.
We win as One Boomi.
Be You
We lead with integrity.
We bring our whole, unique and authentic selves to our work and relationships with ourselves, our customers, our partners and our communities.
Be Bold
We commit to continuously being better.
We strive to exceed our customers, partners and community's expectations.
Our curiosity drives us to do better.
We are inspired by yesterday, but create for tomorrow.
Direct & transparent
Win together
High agency
Dev love
Ownership
Everyone is an owner at Starburst and has the autonomy to make a significant impact on where we are today and where we are going. Regardless of the role you perform here, we want drivers. If you see something that can be improved, don’t wait for someone else to improve it. Every employee has equity and this is truly your company – and ours.
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