Inside Sales Performance Coach
Headquartered in Cambridge, Massachusetts, CarGurus is the all-in-one platform that’s moving the entire car shopping journey online and guiding customers through each step. This includes everything from selling an old car to financing, purchasing, and delivering a new one. Today, millions of consumers visit cargurus.com each month, and more than 30,000 dealerships use our products. We have a people-first culture that fosters kindness, collaboration, and innovation, while empowering our Gurus with tools and resources to fuel their career growth. Our goal is to give all people—consumers, dealers, and our employees—the power to reach their destination.
Job Description
Role overview
An Inside Sales Performance Coach in Sales Acceleration will be a front-line leader supporting core sales skill, process, and product coaching within their supported team. As a member of the Sales Acceleration team at CarGurus, this performance coach will focus on IC level coaching and development through small group workshops, 1:1 coaching sessions, and onboarding training.
What you'll do
- Lead coaching efforts that improve front-line mastery of core sales skills: Delivering tailored 1:1 and small group coaching sessions, with an emphasis on core sales competencies.
- Drive skills certification: Oversee skill certifications to ensure organizational capabilities are met and maintained, while staying relevant to current market conditions and dealer-partner needs.
- Facilitate large group training: Host and lead large-scale training sessions when necessary to address group-wide skill gaps or process changes.
- Leverage tools & data: Use reporting tools to identify trends, opportunities, and risks. Present these insights clearly, ensuring they are actionable for sales teams. Stay current on the capabilities of sales tools while coaching towards effective utilization of sales tools
- Champion organizational growth: Foster a culture of continuous improvement through clear communication, collaboration, and structured feedback.
What you'll bring
- Exceptional discovery and storytelling abilities, using data to drive clear, actionable insights. Strong communicator capable of simplifying complex information.
- 4+ years in a B2B quota-carrying role. Proficiency in SFDC, CRM Analytics, and Looker a plus; you understand how to build and read reports to deliver clear and actionable insights. Awareness of the Automotive Dealer Industry is preferred, and experience coaching or leading group training is a plus.
- You view positive attitudes as a leadership trait, presenting yourself as deeply engaged, and committed to growth.
- Prior Results: You have shown consistent top performance in previous sales roles. You have a reputation as a capable peer coach who can give and receive feedback constructively.
- You are organized and disciplined in day-to-day execution and someone who values in-person collaboration.
Role overview
An Inside Sales Performance Coach in Sales Acceleration will be a front-line leader supporting core sales skill, process, and product coaching within their supported team. As a member of the Sales Acceleration team at CarGurus, this performance coach will focus on IC level coaching and development through small group workshops, 1:1 coaching sessions, and onboarding training.
What you'll do
- Lead coaching efforts that improve front-line mastery of core sales skills: Delivering tailored 1:1 and small group coaching sessions, with an emphasis on core sales competencies.
- Drive skills certification: Oversee skill certifications to ensure organizational capabilities are met and maintained, while staying relevant to current market conditions and dealer-partner needs.
- Facilitate large group training: Host and lead large-scale training sessions when necessary to address group-wide skill gaps or process changes.
- Leverage tools & data: Use reporting tools to identify trends, opportunities, and risks. Present these insights clearly, ensuring they are actionable for sales teams. Stay current on the capabilities of sales tools while coaching towards effective utilization of sales tools
- Champion organizational growth: Foster a culture of continuous improvement through clear communication, collaboration, and structured feedback.
What you'll bring
- Exceptional discovery and storytelling abilities, using data to drive clear, actionable insights. Strong communicator capable of simplifying complex information.
- 4+ years in a B2B quota-carrying role. Proficiency in SFDC, CRM Analytics, and Looker a plus; you understand how to build and read reports to deliver clear and actionable insights. Awareness of the Automotive Dealer Industry is preferred, and experience coaching or leading group training is a plus.
- You view positive attitudes as a leadership trait, presenting yourself as deeply engaged, and committed to growth.
- Prior Results: You have shown consistent top performance in previous sales roles. You have a reputation as a capable peer coach who can give and receive feedback constructively.
- You are organized and disciplined in day-to-day execution and someone who values in-person collaboration.
