Principal Product Manager, Dealer Retail Products
Headquartered in Cambridge, Massachusetts, CarGurus is the all-in-one platform that’s moving the entire car shopping journey online and guiding customers through each step. This includes everything from selling an old car to financing, purchasing, and delivering a new one. Today, millions of consumers visit cargurus.com each month, and more than 30,000 dealerships use our products. We have a people-first culture that fosters kindness, collaboration, and innovation, while empowering our Gurus with tools and resources to fuel their career growth. Our goal is to give all people—consumers, dealers, and our employees—the power to reach their destination.
Job Description
Role overview
CarGurus seeks a Principal Product Manager to join our growing Product Team. This role partners closely with our revenue and marketing organizations, requires strong analytical abilities, and a passion for innovation to help tens of thousands of global businesses sell cars more effectively and efficiently.
In this role, you will lead our product efforts around helping dealers manage and sell the inventory they have on their lots through deep customer insights and creative utilization of retail and wholesale channels. You will be responsible for working cross-functionally to define and prioritize innovative new products. You will interface with dealers and internal stakeholders to conduct customer and market research, validate hypotheses, establish measurable KPIs, report on progress against targets, and represent the challenges and interests of our customers to executive partners.
What you'll do
- Serve as the go-to PM thought leader on how dealers think about selling inventory on the lot.
- Lead a cross-functional team through the ideation, technical development, and launch of innovative products.
- Establish a shared vision across the company by building consensus on strategies and priorities leading to product execution.
- Collaborate with your Design partners to integrate usability studies, research, and market analysis into product requirements to enhance customer satisfaction.
- Work closely with your Product Analytics partners to define and analyze metrics that inform the success of new products.
What you'll bring
- 7+ years of proven experience in fast-paced, dynamic environments working collaboratively with engineering, design, and analytics teams.
- Highly curious with the desire to adapt quickly and think big.
- Easily demonstrates customer empathy, enabling a deep understanding of the problem space to direct solutioning.
- Comfortable in fast paced environments solving unstructured problems.
- Analytical and a creative problem-solver. Proficient at SQL.
- Excellent verbal and written communication skills.
- Ability to effectively collaborate and partner with internal teams, and communicate directly with customers
Who we are
At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we’re the largest and fastest-growing automotive marketplace, and we’ve been profitable for over 15 years.
What we do
The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus—our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride!
Role overview
CarGurus seeks a Principal Product Manager to join our growing Product Team. This role partners closely with our revenue and marketing organizations, requires strong analytical abilities, and a passion for innovation to help tens of thousands of global businesses sell cars more effectively and efficiently.
In this role, you will lead our product efforts around helping dealers manage and sell the inventory they have on their lots through deep customer insights and creative utilization of retail and wholesale channels. You will be responsible for working cross-functionally to define and prioritize innovative new products. You will interface with dealers and internal stakeholders to conduct customer and market research, validate hypotheses, establish measurable KPIs, report on progress against targets, and represent the challenges and interests of our customers to executive partners.
What you'll do
- Serve as the go-to PM thought leader on how dealers think about selling inventory on the lot.
- Lead a cross-functional team through the ideation, technical development, and launch of innovative products.
- Establish a shared vision across the company by building consensus on strategies and priorities leading to product execution.
- Collaborate with your Design partners to integrate usability studies, research, and market analysis into product requirements to enhance customer satisfaction.
- Work closely with your Product Analytics partners to define and analyze metrics that inform the success of new products.
What you'll bring
- 7+ years of proven experience in fast-paced, dynamic environments working collaboratively with engineering, design, and analytics teams.
- Highly curious with the desire to adapt quickly and think big.
- Easily demonstrates customer empathy, enabling a deep understanding of the problem space to direct solutioning.
- Comfortable in fast paced environments solving unstructured problems.
- Analytical and a creative problem-solver. Proficient at SQL.
- Excellent verbal and written communication skills.
- Ability to effectively collaborate and partner with internal teams, and communicate directly with customers
Working at CarGurus
We reward our Gurus’ curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.
We welcome all
CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential—starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That’s why we hope you’ll apply even if you don’t check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid
