Senior Sales Data Analyst
Headquartered in Cambridge, Massachusetts, CarGurus is the all-in-one platform that’s moving the entire car shopping journey online and guiding customers through each step. This includes everything from selling an old car to financing, purchasing, and delivering a new one. Today, millions of consumers visit cargurus.com each month, and more than 30,000 dealerships use our products. We have a people-first culture that fosters kindness, collaboration, and innovation, while empowering our Gurus with tools and resources to fuel their career growth. Our goal is to give all people—consumers, dealers, and our employees—the power to reach their destination.
Job Description
Role Overview:
The Sales Analytics team at CarGurus is seeking a Senior Data Analyst to help empower our Sales & Service teams with data-driven tools and insights. Our mission is to enhance dealer interactions, streamline prioritization, and drive seller productivity through small but impactful gains. In this role, you will deliver analysis and insights that support revenue growth and customer retention across both US and international Sales & Service organizations.
As a key member of the team, you will contribute to the Sales Reporting roadmap and work closely with Sales & Service leaders, Sales Support teams, and Data Engineering to build reporting and develop innovative tools.
Key Responsibilities:
- Define, refine, and execute the reporting roadmap to support a diverse range of internal stakeholders in Sales & Service.
- Provide strategic insights into sales performance, funnel analysis, expansion opportunities, and sales cycle efficiency to support informed business decisions.
- Create actionable reports and interactive dashboards from diverse data sources to drive informed decision-making across all levels of the organization.
- Identify opportunities to improve CRM and sales motion tracking, collaborating with stakeholders to implement effective solutions.
- Drive the development of sales tools, research, and strategic initiatives through efficient data sourcing and ETL processes.
- Use data and models to support recommendations to leadership, enhancing business outcomes.
- Maintain documentation on data and reporting protocols as processes evolve.
- Enforce data governance policies to ensure data accuracy and completeness.
Qualifications:
- Bachelor’s degree in business, finance, or a related analytical field.
- 5+ years of experience in an analytical role, ideally within SaaS, data strategy, or consulting environments.
- At least 3 years of experience with Salesforce or similar CRM software.
- Proficient in using storytelling techniques to present data insights in a clear and engaging manner, catering to diverse stakeholders
- Demonstrated ability to independently analyze and synthesize complex data into clear, actionable insights.
- Proficiency in SQL and advanced data modeling techniques.
- Experience with ETL processes; knowledge of DBT is a plus.
- Proficiency in advanced data visualization tools like Tableau or CRM Analytics. Experience in Looker is a plus.
- Strong understanding of SaaS Sales KPIs and Monthly Recurring Revenue (MRR).
- Strong communication skills, with an ability to translate complex data insights into actionable recommendations for business leaders
- Proven ability to proactively identify and address gaps in sales processes and data management.
- Driven by the challenge of enabling sales representatives and leadership to achieve their targets through insightful data analysis that supports decision-making
Who we are
At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we’re the largest and fastest-growing automotive marketplace, and we’ve been profitable for over 15 years.
What we do
The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus—our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride!
Role Overview:
The Sales Analytics team at CarGurus is seeking a Senior Data Analyst to help empower our Sales & Service teams with data-driven tools and insights. Our mission is to enhance dealer interactions, streamline prioritization, and drive seller productivity through small but impactful gains. In this role, you will deliver analysis and insights that support revenue growth and customer retention across both US and international Sales & Service organizations.
As a key member of the team, you will contribute to the Sales Reporting roadmap and work closely with Sales & Service leaders, Sales Support teams, and Data Engineering to build reporting and develop innovative tools.
Key Responsibilities:
- Define, refine, and execute the reporting roadmap to support a diverse range of internal stakeholders in Sales & Service.
- Provide strategic insights into sales performance, funnel analysis, expansion opportunities, and sales cycle efficiency to support informed business decisions.
- Create actionable reports and interactive dashboards from diverse data sources to drive informed decision-making across all levels of the organization.
- Identify opportunities to improve CRM and sales motion tracking, collaborating with stakeholders to implement effective solutions.
- Drive the development of sales tools, research, and strategic initiatives through efficient data sourcing and ETL processes.
- Use data and models to support recommendations to leadership, enhancing business outcomes.
- Maintain documentation on data and reporting protocols as processes evolve.
- Enforce data governance policies to ensure data accuracy and completeness.
Qualifications:
- Bachelor’s degree in business, finance, or a related analytical field.
- 5+ years of experience in an analytical role, ideally within SaaS, data strategy, or consulting environments.
- At least 3 years of experience with Salesforce or similar CRM software.
- Proficient in using storytelling techniques to present data insights in a clear and engaging manner, catering to diverse stakeholders
- Demonstrated ability to independently analyze and synthesize complex data into clear, actionable insights.
- Proficiency in SQL and advanced data modeling techniques.
- Experience with ETL processes; knowledge of DBT is a plus.
- Proficiency in advanced data visualization tools like Tableau or CRM Analytics. Experience in Looker is a plus.
- Strong understanding of SaaS Sales KPIs and Monthly Recurring Revenue (MRR).
- Strong communication skills, with an ability to translate complex data insights into actionable recommendations for business leaders
- Proven ability to proactively identify and address gaps in sales processes and data management.
- Driven by the challenge of enabling sales representatives and leadership to achieve their targets through insightful data analysis that supports decision-making
Working at CarGurus
We reward our Gurus’ curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.
We welcome all
CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential—starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That’s why we hope you’ll apply even if you don’t check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid
