Tech Ladies PRO Job Board

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Role overview

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The Account Manager (AM) role leads the success, retention, and growth of their book of business throughout the customer lifecycle. An AM has a positive relationship with both internal (Account Executives) and external (Dealer Partners) stakeholders. As the primary contact for dealers and dealer groups, AMs are responsible for providing an effective and communicative consultative performance analysis and technical support experience to ensure dealers are getting a positive value from their CarGurus subscription.

​

What you’ll do

​

• Account Managers (AM) work closely with Account Executives (AE) to drive growth within the existing customer base through product upgrades, new product sales, and renewals.
• Through effective relationship management and proactive engagement, the primary objective of an AM is to protect against dealership churn and drive the growth of product and services usage.

​

What you’ll bring

​

• Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• Account Manage experience is required
• Education & Experience
• Bachelors degree or equivalent
• At least 1 years of related experience required

​

​

About the Role

--------------

​

This isn’t your typical back-office role. You’ll be setting up and streamlining our financial operations as our first internal accounting hire—ensuring every transaction is accurate, every report is insightful, and every process is built to last. You’ll be the go-to person for month-end close process, ensuring our systems all speak the same financial language, and our accounting data is clean.

​

What You'll Do

--------------

​

Daily Operations & Controls:

​

• Manage day-to-day tasks including accounts payable/receivable, general ledger entries, and bank reconciliations.
• Develop, document, and refine internal controls and processes as our company scales.

​

Revenue & Financial Reporting:

​

• Ensure that revenue, deferred revenue, and accounts receivable entries meet GAAP and ASC 606 standards.
• Prepare monthly, quarterly, and annual financial statements, budgets, and forecasts.
• Conduct meticulous reviews of system reports to guarantee data completeness and accuracy.

​

Cross-Functional Collaboration:

​

• Work closely with Revenue Operations, finance, legal, and executive teams to resolve revenue accounting challenges.
• Assist external auditors during annual audits and support ad-hoc financial analyses as needed.

​

Process Improvement:

​

• Identify and implement opportunities for automation and efficiency improvements—because even finance can get an upgrade.

​

Qualifications

--------------

​

• You hold a Bachelor’s degree in Accounting, Finance, or a related field; CPA or equivalent certification is a strong plus.
• You have 7+ years of relevant experience, ideally within SaaS finance or a high-growth tech environment.
• You’re well-versed in ASC 606 and GAAP, with a proven ability to reconcile complex revenue streams.
• You excel in Microsoft Office and G Suite, with advanced Excel skills. Proficiency with SQL and experience with accounting ERP systems (like QBO and NetSuite) are a bonus.
• You’re detail-oriented, proactive, and thrive in fast-paced environments where precision matters.
• You communicate clearly and work effectively with cross-functional teams to drive strategic decision-making.

​

Compensation

​

The estimated base salary range for this role is $138,876 - $173,595. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

Metronome is seeking a dynamic Strategic Finance Manager to play a pivotal role in identifying and capitalizing on opportunities that drive our business forward. As a key member of our Finance Team, you will support management in building and maintaining growth models, forecasts, and ad-hoc analyses to optimize revenue, spending, and overall financial performance. Your work will be critical in operationalizing budgets, identifying key investment opportunities, and ensuring that our financial strategies align with our OKRs. This role is ideal for a top-performing professional who thrives in a fast-paced environment and demonstrates extreme ownership in diagnosing challenges, analyzing solutions, and driving impactful implementations.

​

This role requires applicants to based in New York City or willing to relocate.

​

What You'll Do

--------------

​

• Build and maintain dynamic growth, financial models, and forecasts that drive revenue and spend optimization budget variance analysis, revenue forecast, customer metric tracking (LTV, and CAC payback, rule of 40, etc.) to evaluate key business opportunities and support decision-making
• Function as a hands-on, strategic partner to business leaders, working closely with the Head of Finance to craft actionable business recommendations based on key metrics and insights.
• Assist with planning exercises and manage the quarterly and annual budgeting cycles, ensuring efficient processes for budgeting, forecasting, and performance reporting
• Assess key metrics across the business to align financial models with our strategic objectives and OKRs.
• Maintain scalable financial reports and models to validate and communicate quarterly business reviews, and work closely with the Accounting team on initiatives such as the monthly close process
• Identify opportunities to streamline financial analysis and reporting processes, taking extreme ownership of your role in driving operational efficiency
• As we build out our data analytics team, partner with them to source and structure data, ensuring that our forecasts and KPIs are reliable and accurate

​

Impact You'll Have

----------------------

​

• Collaborate with department leaders to support the businesses financial goals, and drive high-priority initiatives
• Own the full lifecycle of Financial Planning and Analysis, from table stakes P&L and Burn modeling, budget variance analysis, to driving strategic projects as a business partner
• Partner cross-functionally with R&D, S&M, and G&A leaders to set and execute key financial metrics and strategic initiatives, driving alignment across the organization.

​

Qualifications

--------------

​

• 6+ years in investment banking, private equity, or within a high-growth technology/SaaS company in strategic finance or FP&A roles
• Expert-level Excel skills with extensive experience in building P&L, LTV, and CAC models and analyzing large data sets
• Solid understanding of US GAAP
• Exceptional quantitative and qualitative analytical skills, with expertise in building and executing data-driven strategies
• Outstanding verbal and written communication skills, with a strong ability to translate data into clear, impactful narratives
• A self-starter who thrives on ownership and has a bias toward action, even in ambiguous or fast-changing environments
• Comfortable tackling open-ended, complex questions and iterating quickly on solutions
• Collaborative and adept at building strong relationships with cross-functional teams

​

Bonus Points

​

• Experience at enterprise and infrastructure SaaS
• SQL expert

​

Compensation

​

The estimated base salary range for this role is $138,876 - $190,954. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

This isn’t your typical back-office role. You’ll be setting up and streamlining our financial operations as our first internal accounting hire—ensuring every transaction is accurate, every report is insightful, and every process is built to last. You’ll be the go-to person for month-end close process, ensuring our systems all speak the same financial language, and our accounting data is clean.

​

What You'll Do

--------------

​

Daily Operations & Controls:

​

• Manage day-to-day tasks including accounts payable/receivable, general ledger entries, and bank reconciliations.
• Develop, document, and refine internal controls and processes as our company scales.

​

Revenue & Financial Reporting:

​

• Ensure that revenue, deferred revenue, and accounts receivable entries meet GAAP and ASC 606 standards.
• Prepare monthly, quarterly, and annual financial statements, budgets, and forecasts.
• Conduct meticulous reviews of system reports to guarantee data completeness and accuracy.

​

Cross-Functional Collaboration:

​

• Work closely with Revenue Operations, finance, legal, and executive teams to resolve revenue accounting challenges.
• Assist external auditors during annual audits and support ad-hoc financial analyses as needed.

​

Process Improvement:

​

• Identify and implement opportunities for automation and efficiency improvements—because even finance can get an upgrade.

​

Qualifications

--------------

​

• You hold a Bachelor’s degree in Accounting, Finance, or a related field; CPA or equivalent certification is a strong plus.
• You have 7+ years of relevant experience, ideally within SaaS finance or a high-growth tech environment.
• You’re well-versed in ASC 606 and GAAP, with a proven ability to reconcile complex revenue streams.
• You excel in Microsoft Office and G Suite, with advanced Excel skills. Proficiency with SQL and experience with accounting ERP systems (like QBO and NetSuite) are a bonus.
• You’re detail-oriented, proactive, and thrive in fast-paced environments where precision matters.
• You communicate clearly and work effectively with cross-functional teams to drive strategic decision-making.

​

Compensation

​

The estimated base salary range for this role is $138,876 - $173,595. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

Metronome is seeking a dynamic Strategic Finance Manager to play a pivotal role in identifying and capitalizing on opportunities that drive our business forward. As a key member of our Finance Team, you will support management in building and maintaining growth models, forecasts, and ad-hoc analyses to optimize revenue, spending, and overall financial performance. Your work will be critical in operationalizing budgets, identifying key investment opportunities, and ensuring that our financial strategies align with our OKRs. This role is ideal for a top-performing professional who thrives in a fast-paced environment and demonstrates extreme ownership in diagnosing challenges, analyzing solutions, and driving impactful implementations.

​

This role requires applicants to based in New York City or willing to relocate.

​

What You'll Do

--------------

​

• Build and maintain dynamic growth, financial models, and forecasts that drive revenue and spend optimization budget variance analysis, revenue forecast, customer metric tracking (LTV, and CAC payback, rule of 40, etc.) to evaluate key business opportunities and support decision-making
• Function as a hands-on, strategic partner to business leaders, working closely with the Head of Finance to craft actionable business recommendations based on key metrics and insights.
• Assist with planning exercises and manage the quarterly and annual budgeting cycles, ensuring efficient processes for budgeting, forecasting, and performance reporting
• Assess key metrics across the business to align financial models with our strategic objectives and OKRs.
• Maintain scalable financial reports and models to validate and communicate quarterly business reviews, and work closely with the Accounting team on initiatives such as the monthly close process
• Identify opportunities to streamline financial analysis and reporting processes, taking extreme ownership of your role in driving operational efficiency
• As we build out our data analytics team, partner with them to source and structure data, ensuring that our forecasts and KPIs are reliable and accurate

​

Impact You'll Have

----------------------

​

• Collaborate with department leaders to support the businesses financial goals, and drive high-priority initiatives
• Own the full lifecycle of Financial Planning and Analysis, from table stakes P&L and Burn modeling, budget variance analysis, to driving strategic projects as a business partner
• Partner cross-functionally with R&D, S&M, and G&A leaders to set and execute key financial metrics and strategic initiatives, driving alignment across the organization.

​

Qualifications

--------------

​

• 6+ years in investment banking, private equity, or within a high-growth technology/SaaS company in strategic finance or FP&A roles
• Expert-level Excel skills with extensive experience in building P&L, LTV, and CAC models and analyzing large data sets
• Solid understanding of US GAAP
• Exceptional quantitative and qualitative analytical skills, with expertise in building and executing data-driven strategies
• Outstanding verbal and written communication skills, with a strong ability to translate data into clear, impactful narratives
• A self-starter who thrives on ownership and has a bias toward action, even in ambiguous or fast-changing environments
• Comfortable tackling open-ended, complex questions and iterating quickly on solutions
• Collaborative and adept at building strong relationships with cross-functional teams

​

Bonus Points

​

• Experience at enterprise and infrastructure SaaS
• SQL expert

​

Compensation

​

The estimated base salary range for this role is $138,876 - $190,954. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

This isn’t your typical back-office role. You’ll be setting up and streamlining our financial operations as our first internal accounting hire—ensuring every transaction is accurate, every report is insightful, and every process is built to last. You’ll be the go-to person for month-end close process, ensuring our systems all speak the same financial language, and our accounting data is clean.

​

What You'll Do

--------------

​

Daily Operations & Controls:

​

• Manage day-to-day tasks including accounts payable/receivable, general ledger entries, and bank reconciliations.
• Develop, document, and refine internal controls and processes as our company scales.

​

Revenue & Financial Reporting:

​

• Ensure that revenue, deferred revenue, and accounts receivable entries meet GAAP and ASC 606 standards.
• Prepare monthly, quarterly, and annual financial statements, budgets, and forecasts.
• Conduct meticulous reviews of system reports to guarantee data completeness and accuracy.

​

Cross-Functional Collaboration:

​

• Work closely with Revenue Operations, finance, legal, and executive teams to resolve revenue accounting challenges.
• Assist external auditors during annual audits and support ad-hoc financial analyses as needed.

​

Process Improvement:

​

• Identify and implement opportunities for automation and efficiency improvements—because even finance can get an upgrade.

​

Qualifications

--------------

​

• You hold a Bachelor’s degree in Accounting, Finance, or a related field; CPA or equivalent certification is a strong plus.
• You have 7+ years of relevant experience, ideally within SaaS finance or a high-growth tech environment.
• You’re well-versed in ASC 606 and GAAP, with a proven ability to reconcile complex revenue streams.
• You excel in Microsoft Office and G Suite, with advanced Excel skills. Proficiency with SQL and experience with accounting ERP systems (like QBO and NetSuite) are a bonus.
• You’re detail-oriented, proactive, and thrive in fast-paced environments where precision matters.
• You communicate clearly and work effectively with cross-functional teams to drive strategic decision-making.

​

Compensation

​

The estimated base salary range for this role is $138,876 - $173,595. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

Metronome is seeking a dynamic Strategic Finance Manager to play a pivotal role in identifying and capitalizing on opportunities that drive our business forward. As a key member of our Finance Team, you will support management in building and maintaining growth models, forecasts, and ad-hoc analyses to optimize revenue, spending, and overall financial performance. Your work will be critical in operationalizing budgets, identifying key investment opportunities, and ensuring that our financial strategies align with our OKRs. This role is ideal for a top-performing professional who thrives in a fast-paced environment and demonstrates extreme ownership in diagnosing challenges, analyzing solutions, and driving impactful implementations.

​

This role requires applicants to based in New York City or willing to relocate.

​

What You'll Do

--------------

​

• Build and maintain dynamic growth, financial models, and forecasts that drive revenue and spend optimization budget variance analysis, revenue forecast, customer metric tracking (LTV, and CAC payback, rule of 40, etc.) to evaluate key business opportunities and support decision-making
• Function as a hands-on, strategic partner to business leaders, working closely with the Head of Finance to craft actionable business recommendations based on key metrics and insights.
• Assist with planning exercises and manage the quarterly and annual budgeting cycles, ensuring efficient processes for budgeting, forecasting, and performance reporting
• Assess key metrics across the business to align financial models with our strategic objectives and OKRs.
• Maintain scalable financial reports and models to validate and communicate quarterly business reviews, and work closely with the Accounting team on initiatives such as the monthly close process
• Identify opportunities to streamline financial analysis and reporting processes, taking extreme ownership of your role in driving operational efficiency
• As we build out our data analytics team, partner with them to source and structure data, ensuring that our forecasts and KPIs are reliable and accurate

​

Impact You'll Have

----------------------

​

• Collaborate with department leaders to support the businesses financial goals, and drive high-priority initiatives
• Own the full lifecycle of Financial Planning and Analysis, from table stakes P&L and Burn modeling, budget variance analysis, to driving strategic projects as a business partner
• Partner cross-functionally with R&D, S&M, and G&A leaders to set and execute key financial metrics and strategic initiatives, driving alignment across the organization.

​

Qualifications

--------------

​

• 6+ years in investment banking, private equity, or within a high-growth technology/SaaS company in strategic finance or FP&A roles
• Expert-level Excel skills with extensive experience in building P&L, LTV, and CAC models and analyzing large data sets
• Solid understanding of US GAAP
• Exceptional quantitative and qualitative analytical skills, with expertise in building and executing data-driven strategies
• Outstanding verbal and written communication skills, with a strong ability to translate data into clear, impactful narratives
• A self-starter who thrives on ownership and has a bias toward action, even in ambiguous or fast-changing environments
• Comfortable tackling open-ended, complex questions and iterating quickly on solutions
• Collaborative and adept at building strong relationships with cross-functional teams

​

Bonus Points

​

• Experience at enterprise and infrastructure SaaS
• SQL expert

​

Compensation

​

The estimated base salary range for this role is $138,876 - $190,954. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

This isn’t your typical back-office role. You’ll be setting up and streamlining our financial operations as our first internal accounting hire—ensuring every transaction is accurate, every report is insightful, and every process is built to last. You’ll be the go-to person for month-end close process, ensuring our systems all speak the same financial language, and our accounting data is clean.

​

What You'll Do

--------------

​

Daily Operations & Controls:

​

• Manage day-to-day tasks including accounts payable/receivable, general ledger entries, and bank reconciliations.
• Develop, document, and refine internal controls and processes as our company scales.

​

Revenue & Financial Reporting:

​

• Ensure that revenue, deferred revenue, and accounts receivable entries meet GAAP and ASC 606 standards.
• Prepare monthly, quarterly, and annual financial statements, budgets, and forecasts.
• Conduct meticulous reviews of system reports to guarantee data completeness and accuracy.

​

Cross-Functional Collaboration:

​

• Work closely with Revenue Operations, finance, legal, and executive teams to resolve revenue accounting challenges.
• Assist external auditors during annual audits and support ad-hoc financial analyses as needed.

​

Process Improvement:

​

• Identify and implement opportunities for automation and efficiency improvements—because even finance can get an upgrade.

​

Qualifications

--------------

​

• You hold a Bachelor’s degree in Accounting, Finance, or a related field; CPA or equivalent certification is a strong plus.
• You have 7+ years of relevant experience, ideally within SaaS finance or a high-growth tech environment.
• You’re well-versed in ASC 606 and GAAP, with a proven ability to reconcile complex revenue streams.
• You excel in Microsoft Office and G Suite, with advanced Excel skills. Proficiency with SQL and experience with accounting ERP systems (like QBO and NetSuite) are a bonus.
• You’re detail-oriented, proactive, and thrive in fast-paced environments where precision matters.
• You communicate clearly and work effectively with cross-functional teams to drive strategic decision-making.

​

Compensation

​

The estimated base salary range for this role is $138,876 - $173,595. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

Metronome is seeking a dynamic Strategic Finance Manager to play a pivotal role in identifying and capitalizing on opportunities that drive our business forward. As a key member of our Finance Team, you will support management in building and maintaining growth models, forecasts, and ad-hoc analyses to optimize revenue, spending, and overall financial performance. Your work will be critical in operationalizing budgets, identifying key investment opportunities, and ensuring that our financial strategies align with our OKRs. This role is ideal for a top-performing professional who thrives in a fast-paced environment and demonstrates extreme ownership in diagnosing challenges, analyzing solutions, and driving impactful implementations.

​

This role requires applicants to based in New York City or willing to relocate.

​

What You'll Do

--------------

​

• Build and maintain dynamic growth, financial models, and forecasts that drive revenue and spend optimization budget variance analysis, revenue forecast, customer metric tracking (LTV, and CAC payback, rule of 40, etc.) to evaluate key business opportunities and support decision-making
• Function as a hands-on, strategic partner to business leaders, working closely with the Head of Finance to craft actionable business recommendations based on key metrics and insights.
• Assist with planning exercises and manage the quarterly and annual budgeting cycles, ensuring efficient processes for budgeting, forecasting, and performance reporting
• Assess key metrics across the business to align financial models with our strategic objectives and OKRs.
• Maintain scalable financial reports and models to validate and communicate quarterly business reviews, and work closely with the Accounting team on initiatives such as the monthly close process
• Identify opportunities to streamline financial analysis and reporting processes, taking extreme ownership of your role in driving operational efficiency
• As we build out our data analytics team, partner with them to source and structure data, ensuring that our forecasts and KPIs are reliable and accurate

​

Impact You'll Have

----------------------

​

• Collaborate with department leaders to support the businesses financial goals, and drive high-priority initiatives
• Own the full lifecycle of Financial Planning and Analysis, from table stakes P&L and Burn modeling, budget variance analysis, to driving strategic projects as a business partner
• Partner cross-functionally with R&D, S&M, and G&A leaders to set and execute key financial metrics and strategic initiatives, driving alignment across the organization.

​

Qualifications

--------------

​

• 6+ years in investment banking, private equity, or within a high-growth technology/SaaS company in strategic finance or FP&A roles
• Expert-level Excel skills with extensive experience in building P&L, LTV, and CAC models and analyzing large data sets
• Solid understanding of US GAAP
• Exceptional quantitative and qualitative analytical skills, with expertise in building and executing data-driven strategies
• Outstanding verbal and written communication skills, with a strong ability to translate data into clear, impactful narratives
• A self-starter who thrives on ownership and has a bias toward action, even in ambiguous or fast-changing environments
• Comfortable tackling open-ended, complex questions and iterating quickly on solutions
• Collaborative and adept at building strong relationships with cross-functional teams

​

Bonus Points

​

• Experience at enterprise and infrastructure SaaS
• SQL expert

​

Compensation

​

The estimated base salary range for this role is $138,876 - $190,954. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

This isn’t your typical back-office role. You’ll be setting up and streamlining our financial operations as our first internal accounting hire—ensuring every transaction is accurate, every report is insightful, and every process is built to last. You’ll be the go-to person for month-end close process, ensuring our systems all speak the same financial language, and our accounting data is clean.

​

What You'll Do

--------------

​

Daily Operations & Controls:

​

• Manage day-to-day tasks including accounts payable/receivable, general ledger entries, and bank reconciliations.
• Develop, document, and refine internal controls and processes as our company scales.

​

Revenue & Financial Reporting:

​

• Ensure that revenue, deferred revenue, and accounts receivable entries meet GAAP and ASC 606 standards.
• Prepare monthly, quarterly, and annual financial statements, budgets, and forecasts.
• Conduct meticulous reviews of system reports to guarantee data completeness and accuracy.

​

Cross-Functional Collaboration:

​

• Work closely with Revenue Operations, finance, legal, and executive teams to resolve revenue accounting challenges.
• Assist external auditors during annual audits and support ad-hoc financial analyses as needed.

​

Process Improvement:

​

• Identify and implement opportunities for automation and efficiency improvements—because even finance can get an upgrade.

​

Qualifications

--------------

​

• You hold a Bachelor’s degree in Accounting, Finance, or a related field; CPA or equivalent certification is a strong plus.
• You have 7+ years of relevant experience, ideally within SaaS finance or a high-growth tech environment.
• You’re well-versed in ASC 606 and GAAP, with a proven ability to reconcile complex revenue streams.
• You excel in Microsoft Office and G Suite, with advanced Excel skills. Proficiency with SQL and experience with accounting ERP systems (like QBO and NetSuite) are a bonus.
• You’re detail-oriented, proactive, and thrive in fast-paced environments where precision matters.
• You communicate clearly and work effectively with cross-functional teams to drive strategic decision-making.

​

Compensation

​

The estimated base salary range for this role is $138,876 - $173,595. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

Metronome is seeking a dynamic Strategic Finance Manager to play a pivotal role in identifying and capitalizing on opportunities that drive our business forward. As a key member of our Finance Team, you will support management in building and maintaining growth models, forecasts, and ad-hoc analyses to optimize revenue, spending, and overall financial performance. Your work will be critical in operationalizing budgets, identifying key investment opportunities, and ensuring that our financial strategies align with our OKRs. This role is ideal for a top-performing professional who thrives in a fast-paced environment and demonstrates extreme ownership in diagnosing challenges, analyzing solutions, and driving impactful implementations.

​

This role requires applicants to based in New York City or willing to relocate.

​

What You'll Do

--------------

​

• Build and maintain dynamic growth, financial models, and forecasts that drive revenue and spend optimization budget variance analysis, revenue forecast, customer metric tracking (LTV, and CAC payback, rule of 40, etc.) to evaluate key business opportunities and support decision-making
• Function as a hands-on, strategic partner to business leaders, working closely with the Head of Finance to craft actionable business recommendations based on key metrics and insights.
• Assist with planning exercises and manage the quarterly and annual budgeting cycles, ensuring efficient processes for budgeting, forecasting, and performance reporting
• Assess key metrics across the business to align financial models with our strategic objectives and OKRs.
• Maintain scalable financial reports and models to validate and communicate quarterly business reviews, and work closely with the Accounting team on initiatives such as the monthly close process
• Identify opportunities to streamline financial analysis and reporting processes, taking extreme ownership of your role in driving operational efficiency
• As we build out our data analytics team, partner with them to source and structure data, ensuring that our forecasts and KPIs are reliable and accurate

​

Impact You'll Have

----------------------

​

• Collaborate with department leaders to support the businesses financial goals, and drive high-priority initiatives
• Own the full lifecycle of Financial Planning and Analysis, from table stakes P&L and Burn modeling, budget variance analysis, to driving strategic projects as a business partner
• Partner cross-functionally with R&D, S&M, and G&A leaders to set and execute key financial metrics and strategic initiatives, driving alignment across the organization.

​

Qualifications

--------------

​

• 6+ years in investment banking, private equity, or within a high-growth technology/SaaS company in strategic finance or FP&A roles
• Expert-level Excel skills with extensive experience in building P&L, LTV, and CAC models and analyzing large data sets
• Solid understanding of US GAAP
• Exceptional quantitative and qualitative analytical skills, with expertise in building and executing data-driven strategies
• Outstanding verbal and written communication skills, with a strong ability to translate data into clear, impactful narratives
• A self-starter who thrives on ownership and has a bias toward action, even in ambiguous or fast-changing environments
• Comfortable tackling open-ended, complex questions and iterating quickly on solutions
• Collaborative and adept at building strong relationships with cross-functional teams

​

Bonus Points

​

• Experience at enterprise and infrastructure SaaS
• SQL expert

​

Compensation

​

The estimated base salary range for this role is $138,876 - $190,954. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

Metronome is seeking a dynamic Strategic Finance Manager to play a pivotal role in identifying and capitalizing on opportunities that drive our business forward. As a key member of our Finance Team, you will support management in building and maintaining growth models, forecasts, and ad-hoc analyses to optimize revenue, spending, and overall financial performance. Your work will be critical in operationalizing budgets, identifying key investment opportunities, and ensuring that our financial strategies align with our OKRs. This role is ideal for a top-performing professional who thrives in a fast-paced environment and demonstrates extreme ownership in diagnosing challenges, analyzing solutions, and driving impactful implementations.

​

This role requires applicants to based in New York City or willing to relocate.

​

What You'll Do

--------------

​

• Build and maintain dynamic growth, financial models, and forecasts that drive revenue and spend optimization budget variance analysis, revenue forecast, customer metric tracking (LTV, and CAC payback, rule of 40, etc.) to evaluate key business opportunities and support decision-making
• Function as a hands-on, strategic partner to business leaders, working closely with the Head of Finance to craft actionable business recommendations based on key metrics and insights.
• Assist with planning exercises and manage the quarterly and annual budgeting cycles, ensuring efficient processes for budgeting, forecasting, and performance reporting
• Assess key metrics across the business to align financial models with our strategic objectives and OKRs.
• Maintain scalable financial reports and models to validate and communicate quarterly business reviews, and work closely with the Accounting team on initiatives such as the monthly close process
• Identify opportunities to streamline financial analysis and reporting processes, taking extreme ownership of your role in driving operational efficiency
• As we build out our data analytics team, partner with them to source and structure data, ensuring that our forecasts and KPIs are reliable and accurate

​

Impact You'll Have

----------------------

​

• Collaborate with department leaders to support the businesses financial goals, and drive high-priority initiatives
• Own the full lifecycle of Financial Planning and Analysis, from table stakes P&L and Burn modeling, budget variance analysis, to driving strategic projects as a business partner
• Partner cross-functionally with R&D, S&M, and G&A leaders to set and execute key financial metrics and strategic initiatives, driving alignment across the organization.

​

Qualifications

--------------

​

• 6+ years in investment banking, private equity, or within a high-growth technology/SaaS company in strategic finance or FP&A roles
• Expert-level Excel skills with extensive experience in building P&L, LTV, and CAC models and analyzing large data sets
• Solid understanding of US GAAP
• Exceptional quantitative and qualitative analytical skills, with expertise in building and executing data-driven strategies
• Outstanding verbal and written communication skills, with a strong ability to translate data into clear, impactful narratives
• A self-starter who thrives on ownership and has a bias toward action, even in ambiguous or fast-changing environments
• Comfortable tackling open-ended, complex questions and iterating quickly on solutions
• Collaborative and adept at building strong relationships with cross-functional teams

​

Bonus Points

​

• Experience at enterprise and infrastructure SaaS
• SQL expert

​

Compensation

​

The estimated base salary range for this role is $138,876 - $190,954. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

This isn’t your typical back-office role. You’ll be setting up and streamlining our financial operations as our first internal accounting hire—ensuring every transaction is accurate, every report is insightful, and every process is built to last. You’ll be the go-to person for month-end close process, ensuring our systems all speak the same financial language, and our accounting data is clean.

​

What You'll Do

--------------

​

Daily Operations & Controls:

​

• Manage day-to-day tasks including accounts payable/receivable, general ledger entries, and bank reconciliations.
• Develop, document, and refine internal controls and processes as our company scales.

​

Revenue & Financial Reporting:

​

• Ensure that revenue, deferred revenue, and accounts receivable entries meet GAAP and ASC 606 standards.
• Prepare monthly, quarterly, and annual financial statements, budgets, and forecasts.
• Conduct meticulous reviews of system reports to guarantee data completeness and accuracy.

​

Cross-Functional Collaboration:

​

• Work closely with Revenue Operations, finance, legal, and executive teams to resolve revenue accounting challenges.
• Assist external auditors during annual audits and support ad-hoc financial analyses as needed.

​

Process Improvement:

​

• Identify and implement opportunities for automation and efficiency improvements—because even finance can get an upgrade.

​

Qualifications

--------------

​

• You hold a Bachelor’s degree in Accounting, Finance, or a related field; CPA or equivalent certification is a strong plus.
• You have 7+ years of relevant experience, ideally within SaaS finance or a high-growth tech environment.
• You’re well-versed in ASC 606 and GAAP, with a proven ability to reconcile complex revenue streams.
• You excel in Microsoft Office and G Suite, with advanced Excel skills. Proficiency with SQL and experience with accounting ERP systems (like QBO and NetSuite) are a bonus.
• You’re detail-oriented, proactive, and thrive in fast-paced environments where precision matters.
• You communicate clearly and work effectively with cross-functional teams to drive strategic decision-making.

​

Compensation

​

The estimated base salary range for this role is $138,876 - $173,595. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

The Product Engineering team at Metronome is responsible for crafting billing solutions for our self-serve and enterprise customers. This role offers the opportunity to explore how businesses bill their customers, unlock insights from usage data, and deliver a delightful user experience through APIs and UI. As a product engineer, you will be working in Squad, a cross-functional team to deliver specific mission.

​

What You'll Do

--------------

​

• Design and build impactful features: Develop complex, full-stack features that span across both backend and frontend.
• Cross-team collaboration: Partner with other engineering teams, designers, product managers, and Go To Market (GTM) teams to define product strategy and deliver from concept to implementation.
• Mentor and grow: Share your knowledge to help teammates grow while learning from their expertise.

​

Qualifications

--------------

​

• Proven track record of execution: 5+ years of hands-on engineering experience building world-class products.
• Craftsmanship in code: You take pride in shipping high-quality, thoughtful features, setting a high bar for maintainability and elegance.
• Customer empathy: You deeply understand customer needs and translate them into intuitive solutions.
• Growth mindset: You value diverse perspectives and are committed to continuous learning.
• Tech-savvy and curious: Whether you’re familiar with our stack or excited to learn, you thrive on picking up new tools. Our current tech stack is:

  + Infrastructure as Code (Terraform, Serverless Framework)

  + Languages (mainly Typescript, sometimes Python)

  + Frontend Tools and Frameworks (React, Apollo GraphQL, Webpack, React Testing Library)

  + CI/CD (AWS CodePipeline & CodeDeploy, CircleCI)

​

Compensation

​

The estimated base salary range for this role is $165,000 - $192,500. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

About Zencoder

​

Join us at Zencoder, where our mission is to advance human knowledge through innovative AI solutions. We're transforming the landscape of software development by empowering developers with AI coding agents embedded into their workflow that help create high-quality software and accelerate product delivery. By empowering developers to code smarter, faster, and with greater impact we bridge the gap between imagination and implementation, helping organizations ship impactful software products faster.

​

Our product is an extension for JetBrains and VSCode that assists developers not only in generating code but also in iterative refining and repairing it through embedded AI agents. This approach goes beyond the basic code snippet suggestions. By deeply analyzing developers’ repositories and employing robust software engineering principles, Zencoder's agents enhance code quality and project alignment, freeing developers to concentrate more on innovation and creative problem-solving.

​

The Opportunity

​

We’re seeking a talented Product Designer to create and design UX-complex interfaces for developer tools. This is a rare opportunity to join an early-stage startup led by the founder of a unicorn company and help scale it into a thriving, innovative business. You’ll be a part of the team that ships AI products, shaping the future of software development and unlocking the creative potential of brilliant minds.

​

Key Responsibilities

​

• Shape the Future of AI Coding Assistants: Design and prototype interfaces for interacting with AI from scratch, solving complex UX challenges, and contributing to the overall design language.
• Conduct In-Depth User Research: Engage with users to understand their needs, behaviors, and pain points. Use this information to drive design decisions that align with user expectations and business goals.
• Collaborate Across Teams: Work closely with product managers, engineers, and other stakeholders to create products from the ground up and ensure that design concepts align with the overall product vision and are consistently implemented across the platform.
• Drive Innovation in Design: Push the boundaries of traditional design thinking by exploring and implementing cutting-edge design trends and technologies that set our product apart from the competition.

​

Essential Qualifications

​

• Proven Experience: Demonstrated experience in UX/UI design, with a strong portfolio showcasing successful projects and visually appealing designs that have positively impacted user experience and business outcomes.
• Innovative Thinker: You have a track record of creating innovative solutions that differentiate your product’s UX from competitors, resulting in interfaces that both delight users and drive engagement.
• User Research Expertise: Proficiency in conducting user research, with the ability to quickly build rapport with target audiences and engage professionally with enterprise customers.
• Data-Driven Design: Strong ability to analyze user data, identify patterns, and derive insights that inform design decisions, ensuring a seamless and intuitive user experience.
• Collaborative Mindset: Excellent collaboration and communication skills, with a proven ability to work effectively in cross-functional teams and contribute to a shared vision.
• Creative Visionary: A creative mindset with a passion for pushing the boundaries of design, exploring innovative solutions, and bringing fresh ideas to life.
• Development Knowledge: Familiarity with the software development process, basic coding skills, experience with LLM (Large Language Model) agents, and an understanding of current market trends are an advantage.

​

Why Join Zencoder?

​

• Impact and Innovation: Build a category-leading product in an exciting new market
• Growth Potential: Collaborate with a well-funded startup with ambitious goals and high talent density. We’ve built large companies and well-recognized products before and are most excited about the immediate opportunity in front of us.
• Be part of the Gen AI movement: In the next two years, Gen AI will change how companies develop software. By automating many repetitive steps, we will dramatically cut the time it takes to ship enterprise-grade software products.
• High Talent Density: Collaborate daily with our experienced AI engineers, software engineers, and founder, Andrew Filev.
• Flexibility: We hire globally, prioritizing talent over location. Work where you’re most productive and comfortable.

​

Zencoder is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Our Mission: 

​

To actively connect people to their next great opportunity.

​

Who We Are: 

​

ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android.

​

Summary: 

​

We are considering Product Designers at all experience levels, from Associate and up. Final leveling will be determined based on qualifications and the interview process.

​

As a Product Designer, you'll partner with product managers and engineers to define and deliver new products and features that will impact millions of users. You'll drive UX development across the organization and push for the best experiences for our job seekers and employers.

​

Key Focuses: 

​

• Leading collaboration with product managers, engineers, and the design team to conceptualize and create innovative experiences for job seekers and employers
• Taking UX ownership of significant and complex product areas, designing sophisticated interactions and interfaces
• Leading design reviews and other team-wide design efforts
• Elevating innovation through self-initiated and self-directed exploration projects
• Participating in user experience research and usability studies
• Iterating on designs after reviewing the learnings from research, A/B testing, and other qualitative methods

​

Minimum Qualifications: 

​

• Degree or experience in Graphic Design, Industrial Design, HCI, Product Design, Interaction Design, Information Design, or equivalent experience
• 0-2+ years of Product Design experience
• Strong familiarity with design techniques such as storyboarding, information architecture, interaction models, user research, and wireframes
• Experience with Figma and FigJam
• Experience creating complex prototypes using Figma, Principle, Framer, code, or other prototyping tools
• A design portfolio of your work with case studies

​

Preferred Qualifications: 

​

• Experience working cross functionally with engineers, product managers, and designers quickly
• Understanding of how motion design influences UI and interaction design
• 4+ years of Product Design experience

​

As part of our team you'll enjoy: 

​

• Exceptional benefits package
• Flexible Vacation & Paid Time Off
• Employer-matched 401(k) plan

​

The US base salary range for this full-time position is $115,000-155,000. Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations.

​

Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.

​

ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.

​

Privacy Notice: For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at: Privacy Notice

Position Summary

​

Wonderschool is leveraging technology to support childcare providers operating from homes, as well as within government and non-profit sectors. Our goal is to empower providers to create high-quality environments and successfully manage their businesses while making childcare accessible to parents.

​

We are backed by Andreessen Horowitz, Goldman Sachs, First Round Capital, Long Journey Ventures, Lerer Ventures, and a number of other notable VC firms, and we've raised over $50M in funding today.

​

We are looking for a passionate and innovative Product Designer who will play a key role in shaping solutions that directly impact provider revenue growth and product usage. You will design and prototype products that not only enhance user adoption and satisfaction but also directly support providers in increasing their earnings. This role requires a blend of creative thinking, technical skills, and a business-oriented mindset to support Wonderschool’s mission of addressing the childcare crisis.

​

You Will

​

• Design intuitive and impactful product solutions that lead to fast provider revenue growth and high product adoption.
• Rapidly prototype solutions by deeply understanding customer needs, aiming to increase NPS and usage rates.
• Create features that help providers increase their income, supported by measurable financial outcomes.
• Develop marketplace features that assist in the initiation of childcare programs, filling positions, and hiring teachers.
• Build and improve Government SaaS solutions that address challenges within the childcare sector.
• Collaborate closely with a product-focused CEO, integrating feedback efficiently.
• Apply research, design, and prototyping skills to deliver functional and aesthetic design solutions within short project timelines.
• Engage with product and business stakeholders to align design goals with company objectives.

​

You Have

​

• Proven experience in product design and user research, with a strong track record of leveraging customer insights to inform design strategy, prioritize features, and influence product direction.
• Skilled at translating qualitative and quantitative user data into actionable design decisions that drive user adoption, engagement, and revenue growth.
• Proficiency in creating rapid, high-quality prototypes (bonus points for experience in low/no-code prototyping tools like Replit and V0).
• Experience working alongside business-oriented leaders and integrating feedback efficiently, especially in a startup environment.
• A strong eye for design and care deeply about craft, clarity, and usability.
• A have a strategic, curious mindset, constantly asking smart questions to understand users and uncover opportunities.
• Strong analytical and business acumen, connecting design decisions to business outcomes.
• A deep commitment to improving children’s success and a passion for making impactful changes within the childcare sector.
• An entrepreneurial drive, thriving in goal-oriented, fast-moving environments.
• A track record of accountability, consistently delivering high-quality work and meeting ambitious goals.
• A drive to excel in a rapidly evolving, results-driven setting.

S

• oftware Engineer who leverages strong frontend (React, TypeScript, CSS, Next.js) development expertise to design scalable, secure, and high-performance systemsP
• ossesses the ability to collaborate closely with cross-functional teams to build secure, scalable, and reliable applications in a fast-paced, agile environmentR
• emote-first opportunity for US-based employees with the option to work in-person out of our Manhattan office

​

​

Start your adventure with Zip 

​

Join Zip’s Engineering function and put your name to solving fascinating challenges at scale in an agile, test-driven development environment. If you value good domain-driven design and enjoy delivering quality work at pace, you’ll be a great fit with the squads responsible for building cloud-native software applications that serve millions of customers and process billions of dollars in payments.

​

In this role, you will partner closely with a diverse team of stakeholders, focusing on delivering exceptional solutions for our merchants (B2B) and enhancing our checkout product. Your ability to foster strong relationships, contribute to cross-functional projects, and align with our commitment to delivering seamless merchant experiences will be critical.

​

Interesting problems you’ll get to solve

​

​

C

• ontribute to the development, support, and optimization of engineering solutions to reduce complexity and improve system performanceH
• elp foster a high-performance culture by sharing knowledge and promoting best practices within the teamC
• ollaborate closely with cross-functional teams, including product management, design, quality assurance, and backend engineering to align front-end development efforts with broader company goals and strategiesW
• ork on initiatives to explore and implement new technologies, tools, and best practices that can enhance our front-end development process and keep us at the forefront of industry advancementsI
• mplement solutions that integrate effortlessly into various merchant checkout flows, simplifying the integration process for our partners while maintaining high standards of functionality and performanceM
• aintains robust security measures to protect our web applications from common vulnerabilities and threats, ensuring the safety and privacy of our users’ data.D
• evelop secure, scalable code that supports thousands of concurrent users while ensuring high reliability and performanceU
• tilize data and analytics to inform decisions, optimize performance, and measure the impact of new features and improvements on user satisfaction and business outcomesC
• ontribute to quick iterations and troubleshooting in a collaborative, team-focused environmentE
• ngage in a blameless culture, focusing on continuous improvement through process and technology enhancementsP
• articipate in planning sessions, contribute to feature design, and provide input during daily stand-ups to ensure smooth project deliveryW
• ork in a dynamic, fast-paced environment where priorities may shift frequently; adapt and respond to changes while maintaining productivityH
• elp create and maintain a positive, inclusive team culture that aligns with the company’s mission, vision, and values

​

​

What You’ll Bring To The Team

​

​

Y

• ou have at least 3 years of demonstrated professional experience in the front-end software engineering space E
• xperience with front-end technologies such as HTML, CSS, JavaScript, and frameworks/libraries including React.P
• roactive with a focus on getting things done, strong attention to detail, and ability to produce high-quality work within set deadlines.K
• nowledge of web security best practices and common vulnerabilities.E
• xperience with front-end build tools and version control systems (e.g., Webpack, Git).O
• ur values in your DNA: Customer First, Own It, Stronger Together, and Change the Game

​

​

What You’ll Get In Return

​

Zip is a place where you’ll get out what you put in. The newness of our sector means we need to move at pace and embrace change, and our promise to you when you join the team is that you’ll feel empowered and trusted to make big things happen quickly.

​

We want you to feel welcome and as though you have the support to be yourself, and care for yourself at work. Because it’s important to us that you make the most of the opportunities you’ll get to grow your skills and your career and be surrounded by smart, friendly people and leaders that have your back.

​

We think these are just some of the best things about being a Zipster. We will also offer you:

​

​

F

• lexible working cultureI
• ncentive programs2
• 0 days PTO every yearG
• enerous paid parental leaveL
• eading family support policies1
• 00% employer covered insuranceB
• eautiful Union Square office with a casual dress codeL
• earning and wellness subscription stipendC
• ompany-sponsored 401k match

​

​

Zip is committed to a straightforward and transparent pay structure. The actual base salary will be determined by various individualized factors, including job-related knowledge, skills, experience, location, internal equity, as well as other objective business considerations.

​

The annual base Pay Range for this position is $130,000-$140,000. This range reflects our US national compensation (USN). Additional premium percentages may apply based on our tiered premium strategy. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits. If hired, employees will be in an 'at-will position' and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

​

Be a part of a team that reflects the diversity of our customers

​

We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.

​

Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.

​

And finally…get to know us

​

Zip is a global ‘Buy Now, Pay Later’ company that gives our millions of customers simpler and fairer ways to pay.

​

We are proud to be a global business built around our US and ANZ core markets working with merchant partners including Amazon, Best Buy, eBay and Uber. United by our mission, purpose and values - Customer First, Own It, Stronger Together & Change The Game - we are the next generation of payments, helping people across the globe to fearlessly take control of their financial future.

​

Before you apply, give Zip a try -> rebrand.ly/check-zip-out

​

​

​

Zip participates in the federal government’s E-Verify program

​

We are a proud 2025 Circle Back initiative employer and will respond to every applicant.

About Sibros Technologies

​

Who We Are

​

Sibros is accelerating the future of SDV excellence with its Deep Connected Platform™ that orchestrates full vehicle software update management, vehicle analytics, and remote commands in one integrated system. Adaptable to any vehicle architecture, Sibros’ platform meets stringent safety, security, and compliance standards, propelling OEMs to innovate new connected vehicle use cases across fleet management, predictive maintenance, data monetization, and beyond.

​

Learn more at www.sibros.tech.

​

Our Mission

​

Our mission is to help our customers get the most value out of their connected devices.

​

Follow us on

​

LinkedIn | Youtube | Instagram

​

About The Role

​

Job Title: Product Designer

​

Experience: 4+ years

​

Location: San Jose, California, United States

​

Department: Product Management

​

Reports to: Head of Product Management

​

As a Product Designer at Sibros, you’ll bridge the gap between product management and frontend engineering, playing a key role in defining and improving the user experience of our products and web portal. You’ll focus on delivering simple, intuitive, and elegant design solutions for complex engineering problems while collaborating cross-functionally to accelerate our product roadmap.

​

What You’ll Do

​

• Lead the product design and UI/UX design of our customer-facing web portal
• Create wireframes, prototypes, high-fidelity UI designs, and user flows using Figma
• Collaborate closely with product managers to define user needs and translate them into intuitive design solutions.
• Partner with software engineers to ensure seamless implementation of designs and maintain design consistency across products.
• Conduct user research and testing to validate design decisions and continuously refine the user experience.
• Develop and maintain a cohesive design system to support scalability and consistency across the platform.
• Advocate for a customer-first approach, ensuring usability and accessibility standards are met in all designs.

​

What You Should Know

​

• Degree in Design, Human-Computer Interaction, or a related field.
• 4+ years of experience in product and/or UI/UX design, with a strong portfolio showcasing web application design.
• Expertise in Figma, with experience creating wireframes, prototypes, and high-fidelity designs.
• Strong understanding of UX principles, interaction design, and information architecture.
• Experience collaborating with cross-functional teams, including product managers and software engineers.
• Excellent verbal and written communication skills.

​

Preferred Qualifications

​

• Experience designing for IoT, automotive, or data-centric products that solve complex engineering problems
• Knowledge of accessibility standards and best practices in web design

​

What We Offer

​

• Competitive and generous total compensation package 
• Comprehensive health, dental and vision plans with company contribution.
• Flexible vacation and paid time off. You’re the best person to decide when you need time off. Our flexible vacation policy puts you in control.
• Team events and off-sites.
• Budget for online courses, books, and conferences.
• Employee wellness programs to support self-care and overall wellness.

Who We Are

​

Magpie Literacy is an early stage, funded edtech nonprofit on a mission to eradicate illiteracy in America. Our team is composed of former educators, literacy curriculum experts, and product developers who believe it is possible to teach every child to read, and to do so at scale via research-based instruction, personalization, and technology. We center students in all decisions.

​

We're building an integrated, comprehensive, tech-enabled pre-kindergarten through 8th grade reading product that students love and that rapidly moves them to foundational literacy and reading fluency.

​

Magpie is seeking a Product Designer Consultant to support our team on a 6-month contract. In this role, you'll help shape and refine the user experience across our learning and assessment products. This includes blending user research, design strategy, and UI/UX execution in close collaboration with our Engineering, Product, and Academics teams.

​

You'll contribute to creating a cohesive design system, deepen our understanding of user needs, and support product refinement efforts with clear, thoughtful design solutions.

​

Scope of Services & Deliverables

​

Strategy & Planning

​

• Support our Product leaders in creating an experience flow; scope and size the work
• Identify and analyze how we approach product refinements; provide consistent updates based on observations

​

UX Research & Planning

​

• Conduct background research and auditing. Identify and analyze existing experience within both Learning and Assessment products
• Define user research needs; create timelines and calendars used by the team
• Compile and analyze existing internal and external research

​

Design Development

​

• Create and uphold a design system, its components and ensure documentation is in place to guide future design and engineering work

​

User Research

​

• Conduct 1:1 teacher interviews; potential opportunities to visit schools and observe in-classroom experiences
• Facilitate/participate in EAC (Educator Advisory Council) meetings
• Identify areas for user research and create research plans, scripts, clickable prototypes, and additional testing materials as needed

​

Collaboration, Coordination & Handoff

​

• Provide Engineering Team partners throughout the build process; offer clear and comprehensive design specifications to enhance outcomes
• Offer guidance to key stakeholders and help trouble shoot issues as needed
• Create detailed review of build work to ensure design accuracy and usability
• Illustration coordination: Proactively coordinate with, and take the lead on, engaging with Magpie's illustration contractors 
• Partner with our Product Leaders in helping source and hire illustration contractors
• Stakeholder coordination: Coordinate copy and design decisions cross functionally between Academics, instructional design, Operations, and Engineering

​

Script Writing

​

• Draft script updates; review and coordinate changes and iterations in partnership with instructional design stakeholders

​

Audio production

​

• Create audio files using AI tools
• Manage audio production + QA process

​

Requirements

​

• Strong experience with UI/UX design tools (especially Figma) 
• Deep understanding of learning-centered product design and user research 
• Experience collaborating with cross-functional teams (Engineering, Academics, Product) 
• Strong communication and documentation skills 
• Bonus: Experience working with illustration contractors, scriptwriting, or audio production tools 

​

Benefits

​

What You'll Receive:

​

• Hourly Rate $65-$100/hr
• Remote first team
• Opportunity to work with a mission-driven company full of change-makers

January is expanding the products and services we provide to borrowers and creditors alike. As a Senior Product Designer, you’ll join our dedicated growth initiative team and be responsible for leading all marketing and product concept design work. We are looking for someone that has a strong background in design but who wants to be part of a cross functional team that’s singular goal is bringing new products and services to market as quickly and successfully as possible.

​

What You’ll Work On

• User Research: Collaborate directly with clients and interview borrowers to understand their jobs-to-be-done and identify core needs that shape impactful design solutions.
• Design and Test New Product Concepts: Partner with cross-functional teams to identify and validate new product opportunities, employing thorough market research, design, and prototyping to test hypotheses.
• Marketing Assets: Produce a variety of design assets - including visuals, copy, and digital campaigns - that accelerate user acquisition and engagement.
• Contribute to Our Brand and Positioning: You’ll partner with product and marketing teams to incorporate new product concepts into the larger brand narrative.

​

What You Bring To The Table

• 5+ years of experience in growth-focused product design roles with a robust portfolio showcasing your expertise, ideally with some experience in building new products.
• Exceptional visual design skills. A desire to shape the entire visual and brand language for new product and marketing work.
• A deep business mindset with proven skills in market research, product-market fit (PMF) validation, and identifying new growth opportunities.
• Strong communication skills and the ability to translate client insights into effective, innovative design solutions.
• A self-motivated, proactive approach that thrives in ambiguous environments and values speed without compromising quality.

​

This role is ideal for a creative, strategic thinker ready to make a significant impact by combining their design and business skills.

ClassWallet Senior Product Designer

ClassWallet, a leading financial technology company in the United States, is seeking to hire a Senior Product Designer to join our team.

​

ClassWallet is a financial technology company serving agencies delegated responsibility to manage public funds. Agencies use ClassWallet to get public funds to the right people, and ensure the funds are used for the right purpose. ClassWallet's suite of products and services empowers agency administrators to dramatically increase efficiency of funds distribution and spend compliance, reduce programmatic costs, maximize the full potential impact of the program, and satisfy the needs and expectations of policymakers, constituents, and public reporting. ClassWallet has processed over $3.5 Billion to date and serves public agencies across 33 states.

​

The Company has developed an industry-defining digital wallet solution which has gained rapid traction among state and local agencies and school districts across America. ClassWallet ranks as the 61st fastest-growing software company on the prestigious Inc. 5000 list of fastest-growing private companies and the 21st fastest-growing financial technology company on the Deloitte Technology Fast 500 in 2023.

​

While the Company delivers immense business value, the social impact of ClassWallet is a fabric that runs through its mission and corporate culture. As a result of ClassWallet's innovation, public programs run with exponentially more efficiency and the impact and breadth of the programs for the individuals they serve is dramatically higher. This mission compliments the Company mission-based culture with focus on gratitude and work-life balance.

​

Job Responsibilities:

• Lead end-to-end design process, from research and ideation to prototyping and final execution
• Create and refine user interfaces and experience that simplify complex financial workflows
• Conduct user research and usability testing to ensure data-driven design decisions
• Develop and maintain design systems to ensure consistency across all digital financial and education applications
• Collaborate with product, engineering and marketing teams to ensure smooth implementation of designs
• Stay updated on emerging technologies to drive innovation
• Manage multiple projects and shifting priorities, while ensuring high-quality output

​

Requirements

• 5+ years of experience in product design, with a solid portfolio in fintech, education, or digital products and applications
• 5+ years of experience using design tools such as Figma, FigJam, Adobe CS
• Front-end development principals (HTML, CSS) and financial regulatory considerations
• Strong understanding of UX principles, interaction design, and accessibility standards
• Ability to work independently and in an agile environment and collaborate effectively with cross-functional teams

​

Benefits

ClassWallet is a positive, family-oriented team environment. Our focus is on encouragement, positive reinforcement, and gratitude. We work hard and are highly motivated to win but with a healthy perspective on life.

​

We offer an excellent salary and benefits commensurate with experience.

​

ClassWallet.com is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, marital or veteran status.

​

​

Hey there, I’m Paul, VP of Engineering at Customer.io.

​

I’m looking for an Engineering Manager to lead our Pipelines squad. The team's mission is to enable Customer.io to be a source of trusted data, empowering marketers at companies big and small to bring accurate, real-time data to all customer touch points. You’ll get to move fast and own broad scope in supporting mission critical capabilities, while having the support and resources of a 250-person company. You’ll lead a team solving challenging problems in building high scale, distributed systems while creating an intuitive user experience. At Customer.io we are tired of the fact that most messages people receive are dull, mistimed, repetitive, and overbearing. We aim to fix that.

​

What makes this role unique?

​

The Pipelines squad is responsible for building and maintaining the services that allow customers to seamlessly get data into and out of our platform. The interfaces we work on are directly used by customers and can significantly influence their success with our product.

​

At a high level, your focus will be on enabling customers to move their data in and out of the system in an intuitive and effortless way—while also giving them the ability to cleanse that data during the process. On a more detailed level, you'll work across a range of problem spaces, including accommodating varying integration capabilities, consolidating infrastructure, gracefully deprecating legacy integrations, API and SDK versioning, building intuitive interfaces (both UI and APIs), and reliably handling large volumes of incoming data. The domain is broad, so the ability to ruthlessly prioritize will be essential.

​

The team

​

The current Pipelines engineering squad is composed of highly driven and experienced engineers, each with 10–20 years of industry experience. A strong track record of supporting individuals’ development into senior and staff-level roles will be especially valuable in this position. The team is distributed across North American and European time zones, so having morning flexibility for meetings is a plus.

​

As an Engineering Manager at Customer.io, you will...

​

• Lead effective squad rituals, and ensure production readiness through quality peer-review, quality standards, documentation, deployment, logging, and monitoring practices
• Ensure your squad’s solutions are scalable, architecturally sound, flexible, and secure
• Create accountability for delivery timelines while fostering an inclusive, collaborative, and empathetic work environment
• Provide direct, timely, and specific coaching and development opportunities for your direct reports across backend, front-end, full stack, and QA
• Hire, onboard and manage performance to ensure the right people are in place to accomplish business objectives within your squad
• Understand Customer.io’s vision, business model, target markets, acquisition channels, competitors, and products well enough to ask questions that drive meaningful investigation within your squad
• Build and maintain a partnership with your Product Management and Design peers

​

We're looking for someone who…

​

• Works in North/South American time zones
• Has at least three years’ experience as an Engineering Manager working on a SaaS product (B2B or B2C) at an (ideally early-to-mid-stage) SaaS company
• Understands SaaS software architecture, languages (we use Go), technologies, and cloud infrastructure (GCP/AWS) deeply enough to represent their squad’s technical choices across the company
• Makes time to understand technical architecture, tinker with new technologies, review proposals, and provide feedback to level up the engineers around them
• Builds and nurtures high performing teams
• Is fueled to reach higher when our customers are having a bad day
• Communicates concisely, accurately, and directly, both verbally and in writing

​

About Customer.io

​

Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,100 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

​

This is a fully remote role. We are offering a starting salary of $152,000 - $205,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.

​

Please speak with a recruiter for additional information about zone locations.

​

Benefits at Customer.io include:

​

• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks paid parental leave (including adoption and foster care)
• 100% paid insurance premiums for you and your dependents
• 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
• $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

​

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

​

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

​

Join us!

------------

​

Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

​

How to apply

​

Apply at the link below and tell us why you're interested in the position! We will respond to all applicants with a status update about your application.

​

Here's what you can expect from our hiring process (order is subject to change):

​

1. 30 minute video call with Recruiter
2. Take Home Coding Assignment + 60 minute Follow-Up and Q&A Interview
3. 60 minute Career Accomplishment Interview + 45 minute Leadership Interview
4. Take Home Writing Exercise + 60 minute Follow-Up and Q&A Interview

​

​

Hi, I am Eldin Scotland, the IT Manager of Internal Ops at Customer.io. My team is seeking a motivated IT Support Specialist to join our passionate group of internal operations professionals. This is a new entry-level Information Technology position where you will provide essential day-to-day technical support to our employees. You will work under the guidance of senior leadership and other stakeholders. This role is crucial in optimizing our internal IT operations to enhance employee experience and efficiency. The ideal candidate will possess fundamental knowledge of the SaaS industry and demonstrate expertise in utilizing leading technologies and methodologies to drive employee satisfaction.

​

Your day-to-day will involve

​

• Responding to employee inquiries and troubleshooting technical issues with hardware, software, and occasionally home-based network connectivity.
• Documenting and escalating complex issues to the IT Manager.
• Conducting basic IT security procedures (e.g., password/2FA resets).
• Assisting with employee on/offboarding tasks.
• Updating the internal security bulletin database with risk mitigation plans.
• Maintaining and updating IT documentation.
• Assisting with IT projects under the guidance of the IT Manager.
• Performing testing procedures for new software releases and providing deployment support.
• Processing employee MacBook upgrades and retrievals.

​

Experience

​

• 1-2 years of experience in the Information Technology domain required.
• Experience supporting a remote-first workforce is required.
• Proficiency with MacOS is required (Ability to interpret macOS log files is a plus).
• Industry-specific certifications (e.g., Apple Deployment and Management (ADM) or Apple Certified macOS,
• Security+, or equivalent) are a plus.

​

Skills and abilities

​

• Understanding of Google Workspace management.
• All-around understanding of MDM and EDR solutions (e.g., Kandji & Malwarebytes).
• Experience in a dynamic, fast-growing environment.
• While not required, knowledge of scripting or programming languages (e.g., Python, Bash, or Shell) is a plus.

​

Qualities We Admire

​

• Outstanding communication, documentation, and interpersonal skills.
• A team-oriented perspective with the ability to work effectively, with the highest regard for responsibility to the company, its customers, and its employees.
• Outstanding organizational skills with thorough documentation techniques.

​

Working Conditions

​

• This is a contracted, full-time, remote position.
• Flexibility in work hours may be necessary to accommodate global team members and ensure timely completion of tasks.

​

About Customer.io

​

Our mission at Customer.io is to power automated communication that people like to receive. Today, over 7,600 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

​

​

​

👋 Hello my name is Musaab, Senior Manager of Sales at Customer.io!

​

We're looking for a motivated and successful Mid-Market Account Executive to join our growing sales team at Customer.io to support our next stage of growth. This is a unique opportunity to join a thriving, fast-paced team and take your sales career to the next level. If you’ve worked mid-market deals in the MarTech or SaaS space and are looking for a role with upward mobility potential, this role could be the perfect fit for you.

​

As a Mid-Market Account Executive, you’ll represent Customer.io to our largest group of prospective customers.

​

This is a full-cycle sales role (prospect, demo, close). In addition to sourcing your own opportunities, you'll be fielding qualified inbound demand, as well as qualified outbound demand sourced through our SDR team.

​

We have a fantastic supportive Customer Success team that you'll be handing customers off to and a wonderful Technical Support team that helps support our customers with their intricate technical questions and problems, so you're joining a company and team that is well-equipped to support our customers.

​

About the job

​

This is a unique opportunity to join a thriving, fast-paced team and take your sales career to the next level. If you’ve worked deals in the MarTech or SaaS space and are looking for a role with upward mobility potential, this role could be the perfect fit for you.

​

Our AEs run the full sales cycle (prospect, demo, close). In addition to sourcing your own opportunities, you'll be fielding qualified inbound demand, as well as qualified outbound demand sourced through our SDR team.

​

We have a fantastic supportive Customer Success team that you'll be handing customers off to and a wonderful Technical Support team that helps support our customers with their intricate technical questions and problems, so you're joining a company and team that is well-equipped to support our customers.

​

Some things you'll do...

​

• Prospect into our ICP (ideal customer profile) within the Americas region to create your own pipeline of prospective customers. This not only includes cold and warm outreach through phone calls, emails, and LinkedIn touches.
• Take over qualified leads from our outbound and inbound sales teams; run discovery calls (qualifying through MEDDPICC) and full sale cycle to close customers.
• Work with our SDR team to give great feedback on lead quality and sales strategy, so we're constantly sourcing better leads that Customer.io can help and turn into happy customers
• Schedule and perform online demos with qualified prospects.
• Uncover key business needs and problems, match Customer.io's solutions and features
• Own your key numbers! Report present and past sales, trends and costs, estimated and realized revenue, and administrative commitments for management
• Explain and demonstrate the features and merits of our products and services

​

About you...

​

• You are located in the Americas
• You have a minimum of 2 years’ experience as a top performer in a B2B SaaS based Account Executive role, ideally within the Marketing Technology landscape
• Proven track record of quota and goal achievement
• Familiarity with MEDDPICC or a similar sales framework
• Excellent written and verbal communication skills are a must, as well as a professional and engaging phone presence
• Ability to identify customer business needs in order to recommend relevant solutions
• Ability to prioritize responsibilities in a fast-paced and dynamic environment
• You're a creative problem solver who can understand the customer's problem and find the best solution regardless of what the customer is asking for
• You have a Growth Mindset, and always put your customers first!

​

About Customer.io

​

Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,100 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

​

We are offering a starting salary of $95,000 USD Base + $95,000 Variable = $190,000 USD OTE (or equivalent in local currency) depending on experience and subject to market rate adjustment.

​

Benefits at Customer.io include:

​

• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks of paid parental leave
• 100% paid insurance premiums for you and your dependents, for medical, dental, vision,
• Retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)$250/monthly stipend added to your monthly pay for Remote Work - to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work! People often use this on a standing desk, ergonomic chair, monitor, mouse, headphones, and any other equipment you'll need. Please submit your reimbursement requests within 3 months of your start date.
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

​

All final candidates will be asked to complete an employment and education verification authorization form (which allows us to verify your job history and education listed on your resume) as part of our pre-employment process.

​

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact!

​

​

​

Hi, I am Eldin Scotland, the IT Manager of Internal Ops at Customer.io. My team is seeking a motivated IT Support Specialist to join our passionate group of internal operations professionals. This is a new entry-level Information Technology position where you will provide essential day-to-day technical support to our employees. You will work under the guidance of senior leadership and other stakeholders. This role is crucial in optimizing our internal IT operations to enhance employee experience and efficiency. The ideal candidate will possess fundamental knowledge of the SaaS industry and demonstrate expertise in utilizing leading technologies and methodologies to drive employee satisfaction.

​

Your day-to-day will involve

​

• Responding to employee inquiries and troubleshooting technical issues with hardware, software, and occasionally home-based network connectivity.
• Documenting and escalating complex issues to the IT Manager.
• Conducting basic IT security procedures (e.g., password/2FA resets).
• Assisting with employee on/offboarding tasks.
• Updating the internal security bulletin database with risk mitigation plans.
• Maintaining and updating IT documentation.
• Assisting with IT projects under the guidance of the IT Manager.
• Performing testing procedures for new software releases and providing deployment support.
• Processing employee MacBook upgrades and retrievals.

​

Experience

​

• 1-2 years of experience in the Information Technology domain required.
• Experience supporting a remote-first workforce is required.
• Proficiency with MacOS is required (Ability to interpret macOS log files is a plus).
• Industry-specific certifications (e.g., Apple Deployment and Management (ADM) or Apple Certified macOS,
• Security+, or equivalent) are a plus.

​

Skills and abilities

​

• Understanding of Google Workspace management.
• All-around understanding of MDM and EDR solutions (e.g., Kandji & Malwarebytes).
• Experience in a dynamic, fast-growing environment.
• While not required, knowledge of scripting or programming languages (e.g., Python, Bash, or Shell) is a plus.

​

Qualities We Admire

​

• Outstanding communication, documentation, and interpersonal skills.
• A team-oriented perspective with the ability to work effectively, with the highest regard for responsibility to the company, its customers, and its employees.
• Outstanding organizational skills with thorough documentation techniques.

​

Working Conditions

​

• This is a contracted, full-time, remote position.
• Flexibility in work hours may be necessary to accommodate global team members and ensure timely completion of tasks.

​

About Customer.io

​

Our mission at Customer.io is to power automated communication that people like to receive. Today, over 7,600 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

​

​

​

Hey there, I’m Paul, VP of Engineering at Customer.io.

​

I’m looking for an Engineering Manager to lead our Pipelines squad. The team's mission is to enable Customer.io to be a source of trusted data, empowering marketers at companies big and small to bring accurate, real-time data to all customer touch points. You’ll get to move fast and own broad scope in supporting mission critical capabilities, while having the support and resources of a 250-person company. You’ll lead a team solving challenging problems in building high scale, distributed systems while creating an intuitive user experience. At Customer.io we are tired of the fact that most messages people receive are dull, mistimed, repetitive, and overbearing. We aim to fix that.

​

What makes this role unique?

​

The Pipelines squad is responsible for building and maintaining the services that allow customers to seamlessly get data into and out of our platform. The interfaces we work on are directly used by customers and can significantly influence their success with our product.

​

At a high level, your focus will be on enabling customers to move their data in and out of the system in an intuitive and effortless way—while also giving them the ability to cleanse that data during the process. On a more detailed level, you'll work across a range of problem spaces, including accommodating varying integration capabilities, consolidating infrastructure, gracefully deprecating legacy integrations, API and SDK versioning, building intuitive interfaces (both UI and APIs), and reliably handling large volumes of incoming data. The domain is broad, so the ability to ruthlessly prioritize will be essential.

​

The team

​

The current Pipelines engineering squad is composed of highly driven and experienced engineers, each with 10–20 years of industry experience. A strong track record of supporting individuals’ development into senior and staff-level roles will be especially valuable in this position. The team is distributed across North American and European time zones, so having morning flexibility for meetings is a plus.

​

As an Engineering Manager at Customer.io, you will...

​

• Lead effective squad rituals, and ensure production readiness through quality peer-review, quality standards, documentation, deployment, logging, and monitoring practices
• Ensure your squad’s solutions are scalable, architecturally sound, flexible, and secure
• Create accountability for delivery timelines while fostering an inclusive, collaborative, and empathetic work environment
• Provide direct, timely, and specific coaching and development opportunities for your direct reports across backend, front-end, full stack, and QA
• Hire, onboard and manage performance to ensure the right people are in place to accomplish business objectives within your squad
• Understand Customer.io’s vision, business model, target markets, acquisition channels, competitors, and products well enough to ask questions that drive meaningful investigation within your squad
• Build and maintain a partnership with your Product Management and Design peers

​

We're looking for someone who…

​

• Works in North/South American time zones
• Has at least three years’ experience as an Engineering Manager working on a SaaS product (B2B or B2C) at an (ideally early-to-mid-stage) SaaS company
• Understands SaaS software architecture, languages (we use Go), technologies, and cloud infrastructure (GCP/AWS) deeply enough to represent their squad’s technical choices across the company
• Makes time to understand technical architecture, tinker with new technologies, review proposals, and provide feedback to level up the engineers around them
• Builds and nurtures high performing teams
• Is fueled to reach higher when our customers are having a bad day
• Communicates concisely, accurately, and directly, both verbally and in writing

​

About Customer.io

​

Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,100 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

​

This is a fully remote role. We are offering a starting salary of $152,000 - $205,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.

​

Please speak with a recruiter for additional information about zone locations.

​

Benefits at Customer.io include:

​

• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks paid parental leave (including adoption and foster care)
• 100% paid insurance premiums for you and your dependents
• 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
• $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

​

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

​

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

​

Join us!

------------

​

Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

​

How to apply

​

Apply at the link below and tell us why you're interested in the position! We will respond to all applicants with a status update about your application.

​

Here's what you can expect from our hiring process (order is subject to change):

​

1. 30 minute video call with Recruiter
2. Take Home Coding Assignment + 60 minute Follow-Up and Q&A Interview
3. 60 minute Career Accomplishment Interview + 45 minute Leadership Interview
4. Take Home Writing Exercise + 60 minute Follow-Up and Q&A Interview

​

​

Hi, I am Eldin Scotland, the IT Manager of Internal Ops at Customer.io. My team is seeking a motivated IT Support Specialist to join our passionate group of internal operations professionals. This is a new entry-level Information Technology position where you will provide essential day-to-day technical support to our employees. You will work under the guidance of senior leadership and other stakeholders. This role is crucial in optimizing our internal IT operations to enhance employee experience and efficiency. The ideal candidate will possess fundamental knowledge of the SaaS industry and demonstrate expertise in utilizing leading technologies and methodologies to drive employee satisfaction.

​

Your day-to-day will involve

​

• Responding to employee inquiries and troubleshooting technical issues with hardware, software, and occasionally home-based network connectivity.
• Documenting and escalating complex issues to the IT Manager.
• Conducting basic IT security procedures (e.g., password/2FA resets).
• Assisting with employee on/offboarding tasks.
• Updating the internal security bulletin database with risk mitigation plans.
• Maintaining and updating IT documentation.
• Assisting with IT projects under the guidance of the IT Manager.
• Performing testing procedures for new software releases and providing deployment support.
• Processing employee MacBook upgrades and retrievals.

​

Experience

​

• 1-2 years of experience in the Information Technology domain required.
• Experience supporting a remote-first workforce is required.
• Proficiency with MacOS is required (Ability to interpret macOS log files is a plus).
• Industry-specific certifications (e.g., Apple Deployment and Management (ADM) or Apple Certified macOS,
• Security+, or equivalent) are a plus.

​

Skills and abilities

​

• Understanding of Google Workspace management.
• All-around understanding of MDM and EDR solutions (e.g., Kandji & Malwarebytes).
• Experience in a dynamic, fast-growing environment.
• While not required, knowledge of scripting or programming languages (e.g., Python, Bash, or Shell) is a plus.

​

Qualities We Admire

​

• Outstanding communication, documentation, and interpersonal skills.
• A team-oriented perspective with the ability to work effectively, with the highest regard for responsibility to the company, its customers, and its employees.
• Outstanding organizational skills with thorough documentation techniques.

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Working Conditions

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• This is a contracted, full-time, remote position.
• Flexibility in work hours may be necessary to accommodate global team members and ensure timely completion of tasks.

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About Customer.io

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Our mission at Customer.io is to power automated communication that people like to receive. Today, over 7,600 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

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👋 Hello my name is Musaab, Senior Manager of Sales at Customer.io!

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We're looking for a motivated and successful Mid-Market Account Executive to join our growing sales team at Customer.io to support our next stage of growth. This is a unique opportunity to join a thriving, fast-paced team and take your sales career to the next level. If you’ve worked mid-market deals in the MarTech or SaaS space and are looking for a role with upward mobility potential, this role could be the perfect fit for you.

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As a Mid-Market Account Executive, you’ll represent Customer.io to our largest group of prospective customers.

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This is a full-cycle sales role (prospect, demo, close). In addition to sourcing your own opportunities, you'll be fielding qualified inbound demand, as well as qualified outbound demand sourced through our SDR team.

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We have a fantastic supportive Customer Success team that you'll be handing customers off to and a wonderful Technical Support team that helps support our customers with their intricate technical questions and problems, so you're joining a company and team that is well-equipped to support our customers.

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About the job

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This is a unique opportunity to join a thriving, fast-paced team and take your sales career to the next level. If you’ve worked deals in the MarTech or SaaS space and are looking for a role with upward mobility potential, this role could be the perfect fit for you.

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Our AEs run the full sales cycle (prospect, demo, close). In addition to sourcing your own opportunities, you'll be fielding qualified inbound demand, as well as qualified outbound demand sourced through our SDR team.

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We have a fantastic supportive Customer Success team that you'll be handing customers off to and a wonderful Technical Support team that helps support our customers with their intricate technical questions and problems, so you're joining a company and team that is well-equipped to support our customers.

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Some things you'll do...

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• Prospect into our ICP (ideal customer profile) within the Americas region to create your own pipeline of prospective customers. This not only includes cold and warm outreach through phone calls, emails, and LinkedIn touches.
• Take over qualified leads from our outbound and inbound sales teams; run discovery calls (qualifying through MEDDPICC) and full sale cycle to close customers.
• Work with our SDR team to give great feedback on lead quality and sales strategy, so we're constantly sourcing better leads that Customer.io can help and turn into happy customers
• Schedule and perform online demos with qualified prospects.
• Uncover key business needs and problems, match Customer.io's solutions and features
• Own your key numbers! Report present and past sales, trends and costs, estimated and realized revenue, and administrative commitments for management
• Explain and demonstrate the features and merits of our products and services

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About you...

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• You are located in the Americas
• You have a minimum of 2 years’ experience as a top performer in a B2B SaaS based Account Executive role, ideally within the Marketing Technology landscape
• Proven track record of quota and goal achievement
• Familiarity with MEDDPICC or a similar sales framework
• Excellent written and verbal communication skills are a must, as well as a professional and engaging phone presence
• Ability to identify customer business needs in order to recommend relevant solutions
• Ability to prioritize responsibilities in a fast-paced and dynamic environment
• You're a creative problem solver who can understand the customer's problem and find the best solution regardless of what the customer is asking for
• You have a Growth Mindset, and always put your customers first!

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About Customer.io

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Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,100 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

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We are offering a starting salary of $95,000 USD Base + $95,000 Variable = $190,000 USD OTE (or equivalent in local currency) depending on experience and subject to market rate adjustment.

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Benefits at Customer.io include:

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• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks of paid parental leave
• 100% paid insurance premiums for you and your dependents, for medical, dental, vision,
• Retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)$250/monthly stipend added to your monthly pay for Remote Work - to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work! People often use this on a standing desk, ergonomic chair, monitor, mouse, headphones, and any other equipment you'll need. Please submit your reimbursement requests within 3 months of your start date.
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

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All final candidates will be asked to complete an employment and education verification authorization form (which allows us to verify your job history and education listed on your resume) as part of our pre-employment process.

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Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact!

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Summary

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The Contracting Success Operations Associate will join a dynamic customer success team tasked with supporting medicare insurance agents and agency principals through efficient contract processing operations, live video walkthroughs, and troubleshooting challenges related to contracting and implementation. The ideal candidate is an extremely detail-oriented, adaptable multi-tasker with strong communication skills and a desire to deliver outstanding, high-touch, customer experiences.

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You will report directly to the Manager of Contracting Operations and collaborate closely with them to ensure fast feedback loops and continuously improve processes.

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Please Note: This is a remote first position with a preference for an individual living in the CST, MST or PST time zones.

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Key Responsibilities

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• Provide exceptional support to agents through email, 1-on-1 calls, and group video walkthroughs, offering troubleshooting assistance and clear guidance.
• Coordinate contracting workflows seamlessly between Spark, insurance carriers, and Medicare brokers, ensuring accuracy and timeliness.
• Respond promptly and professionally to Medicare broker inquiries across a range of contracting-related topics.
• Deliver top-tier customer experiences during Medicare broker implementation and ongoing high-touch support.
• Efficiently process new and transferring contracts for Medicare agents and agency principals.
• Identify opportunities to streamline workflows and recommend improvements to enhance team efficiency.

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What Success Looks Like

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• The team operates effectively and exceeds service level agreement (SLA) goals, with your contributions playing a critical role.
• Agents consistently receive clear, patient, and professional support throughout their implementation and troubleshooting journeys.
• Contracts are processed quickly and accurately, reducing delays and minimizing friction for agents.
• Workflows are optimized and streamlined, thanks to your keen eye for identifying process improvements.

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Skills, Knowledge and Expertise

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• 1-3 years of experience in operations, customer support, success, or a similar role.
• A customer-obsessed approach to problem-solving, with a passion for delivering high-quality experiences.
• A proactive mindset, are resourceful and have the ability to identify areas for improvement within workflows.
• Proven ability to:  

  + Meet and exceed Service Level Agreements (SLAs) in a fast-paced environment.

  + Maintain extreme attention to detail while managing multiple tasks.

  + Excellent verbal and written communication skills.

  + Quickly adapt to new technologies, workflows, and processes.

  + Deliver exceptional customer service with patience and professionalism.

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Nice to Haves

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• Experience working with insurance agents, contracts, or Medicare (1-3 years) is a plus but not required.
• Familiarity with ticketing software and communication tools.
• A strong interest or background in supporting small business owners or independent agents.

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Compensation

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Role overview

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We are looking for an experienced Senior Credit & Collections Analyst to join our growing team! In this role, you’ll take ownership of high-risk, complex, and escalated accounts while contributing to key reporting and analytics efforts. The ideal candidate brings a strong mix of B2B collections expertise, advanced analytical skills, and the confidence to resolve tough scenarios independently. This is a great opportunity for someone who enjoys balancing relationship management with data-driven decision-making.

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What you'll do

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• Own a portfolio of high-value accounts: Manage a set of strategic customer accounts, ensuring timely collections and building strong working relationships.
• Tackle high-risk and escalated cases: Conduct outbound outreach focused on resolving complex, sensitive, or overdue balances.
• Negotiate and resolve disputes: Lead conversations with customers to reach favorable outcomes, resolving issues while protecting company interests.
• Provide strategic insights: Support reporting and analytics initiatives that help drive collections performance and inform business decisions.
• Ensure compliance and improve processes: Maintain adherence to company policies and internal controls, while identifying ways to streamline and enhance existing workflows.

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What you'll bring

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• 5+ years of hands-on B2B Credit & Collections experience.
• A track record of independently managing complex customer escalations and dispute resolution.
• Strong negotiation skills and sound judgment in high-stakes scenarios.
• Analytical mindset with experience building and interpreting reports (Excel or Google Sheets proficiency required).
• Excellent communication skills—both written and verbal.
• Highly organized, detail-oriented, and comfortable managing competing priorities in a dynamic environment.
• A proactive, problem-solving attitude and a sense of ownership.
• A degree in Finance or a related field is preferred, but equivalent practical experience is also valued.

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Role overview

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As the Director of Procurement, reporting to the VP, Finance and Principal Accounting Officer, you will establish and strategically build CarGurus’ procurement function from its current foundational state, shaping policies, systems, and processes designed to optimize efficiency, enhance cost-effectiveness, and support the company's long-term strategic objectives. This role requires a significant cultural shift as you centralize the procurement function, transitioning the organization from decentralized practices to a unified, strategically aligned procurement model.

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The ideal candidate will possess a forward-thinking vision, proven leadership capabilities, and deep expertise in strategic procurement. You will be responsible for developing and implementing procurement strategies aligned with business priorities, proactively driving cross-functional collaboration, and mentoring a high-performing procurement team. Your leadership will create a culture of strategic thinking, proactive execution, continuous improvement, and a growth mindset throughout the procurement organization.

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What you'll do

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Strategic Planning:

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• Develop, implement, and manage the lifecycle of procurement from sourcing and negotiating to vendor contracting, to periodic reporting, and supplier management.
• Create a vision for the procurement function that aligns with company strategy.
• Lead vendor cost reduction initiatives and set budgetary goals.
• Analyze market trends and make recommendations for improving procurement processes and practices to manage spend and potential savings effectively.
• Drive continuous improvement and reporting on procurement metrics to senior stakeholders.
• Plan and execute near-term and long-term procurement to effectively increase cash profit margin.
• Lead the strategy to deploy best practice uses of procure-to-pay software programs.
• Proactively leverage innovation, including AI-driven solutions, to enhance procurement agility and responsiveness, serving as a change leader who can rapidly adapt processes to an evolving business landscape.

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Vendor & Budget Management:

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• Identify, evaluate, select, and oversee vendor/supplier relationships to build strategic partnerships that enhance value and innovation.
• Deliver financial and operational value by leading negotiations with vendors on the scope of work, commercial terms, revenue-sharing, and other legal, compliance, and contractual terms as needed.
• Develop and manage the procurement budget, ensuring cost-effectiveness and alignment with financial goals.
• Monitor and report on procurement spend and savings.

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Collaboration & Team Leadership:

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• Manage and mentor the procurement team, fostering a high-performance culture, growth mindset, and bias for action.
• Provide guidance and support for professional development and career growth.
• Collaborate with cross-functional teams, including teams in Finance, Travel & Expense, Legal, IT, Information Security, and others, to ensure a cohesive approach to procurement.

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Compliance and Risk Management:

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• Continuously review and improve procurement processes to enhance efficiency and effectiveness.
• Ensure procurement activities comply with legal, regulatory, and ethical standards, including SOX requirements.
• Identify potential risks within procurement processes and develop strategies to mitigate them, ensuring business stability and adherence to corporate policies.

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What you'll bring

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• 10+ years of experience in the procurement field, with a proven understanding of Procurement’s role in a maturing organization including Purchasing, Procurement, Accounts Payable, and Travel & Expense systems and procedures.
• 6+ years of experience in a strategic people leadership role and a track record of building and developing high-performing teams.
• Technical understanding of finance systems, preferably Concur,  NetSuite and Zip HQ (nice to have).
• Demonstrated experience supporting internal and external partners/suppliers.
• Adept in managing complex vendor/supplier relationships and negotiating high-value contracts.
• Highly analytical and capable of setting and managing budgets effectively.
• Excellent communicator with the ability to influence and engage stakeholders at all levels.
• A strategic thinker with a problem-solving mindset.
• Bachelor’s degree in Supply Chain Management, Procurement Management/Operations, or a related field is an asset

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