Manager, People Strategy, CarOffer
Headquartered in Cambridge, Massachusetts, CarGurus is the all-in-one platform that’s moving the entire car shopping journey online and guiding customers through each step. This includes everything from selling an old car to financing, purchasing, and delivering a new one. Today, millions of consumers visit cargurus.com each month, and more than 30,000 dealerships use our products. We have a people-first culture that fosters kindness, collaboration, and innovation, while empowering our Gurus with tools and resources to fuel their career growth. Our goal is to give all people—consumers, dealers, and our employees—the power to reach their destination.
Job Description
Role overview
We are seeking a highly skilled and experienced People Strategist to join our CarOffer team. This position will play a pivotal role in shaping our organizational culture, driving employee engagement, development and implementing strategic People & Talent initiatives to support our business objectives.
Reporting to the CarGurus' Director, People Strategist (Go To Market), you will partner with CarGurus People & Talent Centers of Excellence to co-create the P&T practices, policies and processes to enable the CarOffer business. This role will provide onsite guidance, coaching and alignment amongst the existing CarOffer P&T team members, while also being a trusted partner to the CarOffer Leadership team.
This position will require a comfortability with ambiguity, excellent communication skills and confidence to make informed decisions in our fast-paced environment. This high-impact role is critical in our efforts to foster a high-performing and highly-engaged workforce.
What you'll do
- Cultivate a best-in-class employee experience by fostering and operationalizing a culture of excellence within the CarOffer People & Talent team, ensuring we are a team employees are excited to partner with.
- Strategic HR Planning: Collaborate across peer groups and with CarGurus Centers of Excellence to co-create People & Talent policies and processes
- Develop and implement P&T strategies aligned with the company's overall objectives. Collaborate with senior management to identify talent priorities and initiatives that support business growth and sustainability.
- Talent Acquisition and Management: Oversee the recruitment and selection process to attract top talent. Develop innovative strategies for sourcing, assessing, and onboarding new employees. Implement performance management systems to foster employee development and retention.
- Employee Relations: Serve as a trusted advisor to employees and management on all HR-related matters. Manage employee relations issues, including conflict resolution, disciplinary actions, and grievance procedures. Promote a positive work environment built on trust, respect, and open communication.
- Compensation and Benefits: In conjunction with CarGurus, develop and administer competitive compensation and benefits programs to attract and retain high-performing employees. Conduct regular market analyses to ensure our total rewards package remains competitive and aligned with industry standards.
- Training and Development: Design and implement training and development programs to enhance employee skills and competencies. Identify training needs, deliver learning initiatives, and measure the effectiveness of training interventions.
- HR Compliance: Ensure compliance with all relevant employment laws and regulations. Stay abreast of changes in legislation and industry best practices to mitigate legal risks and maintain a fair and equitable workplace.
- People Metrics and Analytics: Utilize metrics and analytics to track key performance indicators and measure the effectiveness of People programs and initiatives. Use data-driven insights to inform decision-making and drive continuous improvement.
What you'll bring
- 5-8 years of experience working across a wide range of Human Resources functions (experience as an HRBP is a bonus) with an ability to translate business needs into talent solutions that drive engagement and performance
- Proven experience in a fast-paced, high-growth technology company and/or start-up environment
- Experience working with high performing, driven commissions sales teams
- Experience managing employees/prospects in various stages of the immigration process (H1-B and green card)
- Demonstrated foundation of US employment law and experience applying it effectively as a trusted HR advisor
- Comfort navigating ambiguity and adapting to frequent change with excellent problem-solving skills and decision-making ability
- Entrepreneurial spirit, and a track record of taking initiative with excellent project management, negotiation and mediation skills
- Ability to work with a very high level of confidentiality and discretion
- An effective communicator and natural relationship-builder who can collaborate with and influence a variety of work styles and personalities
Role overview
We are seeking a highly skilled and experienced People Strategist to join our CarOffer team. This position will play a pivotal role in shaping our organizational culture, driving employee engagement, development and implementing strategic People & Talent initiatives to support our business objectives.
Reporting to the CarGurus' Director, People Strategist (Go To Market), you will partner with CarGurus People & Talent Centers of Excellence to co-create the P&T practices, policies and processes to enable the CarOffer business. This role will provide onsite guidance, coaching and alignment amongst the existing CarOffer P&T team members, while also being a trusted partner to the CarOffer Leadership team.
This position will require a comfortability with ambiguity, excellent communication skills and confidence to make informed decisions in our fast-paced environment. This high-impact role is critical in our efforts to foster a high-performing and highly-engaged workforce.
What you'll do
- Cultivate a best-in-class employee experience by fostering and operationalizing a culture of excellence within the CarOffer People & Talent team, ensuring we are a team employees are excited to partner with.
- Strategic HR Planning: Collaborate across peer groups and with CarGurus Centers of Excellence to co-create People & Talent policies and processes
- Develop and implement P&T strategies aligned with the company's overall objectives. Collaborate with senior management to identify talent priorities and initiatives that support business growth and sustainability.
- Talent Acquisition and Management: Oversee the recruitment and selection process to attract top talent. Develop innovative strategies for sourcing, assessing, and onboarding new employees. Implement performance management systems to foster employee development and retention.
- Employee Relations: Serve as a trusted advisor to employees and management on all HR-related matters. Manage employee relations issues, including conflict resolution, disciplinary actions, and grievance procedures. Promote a positive work environment built on trust, respect, and open communication.
- Compensation and Benefits: In conjunction with CarGurus, develop and administer competitive compensation and benefits programs to attract and retain high-performing employees. Conduct regular market analyses to ensure our total rewards package remains competitive and aligned with industry standards.
- Training and Development: Design and implement training and development programs to enhance employee skills and competencies. Identify training needs, deliver learning initiatives, and measure the effectiveness of training interventions.
- HR Compliance: Ensure compliance with all relevant employment laws and regulations. Stay abreast of changes in legislation and industry best practices to mitigate legal risks and maintain a fair and equitable workplace.
- People Metrics and Analytics: Utilize metrics and analytics to track key performance indicators and measure the effectiveness of People programs and initiatives. Use data-driven insights to inform decision-making and drive continuous improvement.
What you'll bring
- 5-8 years of experience working across a wide range of Human Resources functions (experience as an HRBP is a bonus) with an ability to translate business needs into talent solutions that drive engagement and performance
- Proven experience in a fast-paced, high-growth technology company and/or start-up environment
- Experience working with high performing, driven commissions sales teams
- Experience managing employees/prospects in various stages of the immigration process (H1-B and green card)
- Demonstrated foundation of US employment law and experience applying it effectively as a trusted HR advisor
- Comfort navigating ambiguity and adapting to frequent change with excellent problem-solving skills and decision-making ability
- Entrepreneurial spirit, and a track record of taking initiative with excellent project management, negotiation and mediation skills
- Ability to work with a very high level of confidentiality and discretion
- An effective communicator and natural relationship-builder who can collaborate with and influence a variety of work styles and personalities
