Regional Performance Manager
Headquartered in Cambridge, Massachusetts, CarGurus is the all-in-one platform that’s moving the entire car shopping journey online and guiding customers through each step. This includes everything from selling an old car to financing, purchasing, and delivering a new one. Today, millions of consumers visit cargurus.com each month, and more than 30,000 dealerships use our products. We have a people-first culture that fosters kindness, collaboration, and innovation, while empowering our Gurus with tools and resources to fuel their career growth. Our goal is to give all people—consumers, dealers, and our employees—the power to reach their destination.
Job Description
CarOffer fully became part of the CarGurus (NASDAQ: CARG) family in 2023, and is an industry leader in the digital wholesale marketplace. We are automating a dealer’s ability to buy, sell, and trade cars. By bringing these two companies together, we are giving consumers and dealers alike the power to reach their destination through a full suite of digital transaction platforms. With ~14,000 dealerships in the CarOffer network, we make it easy for our dealer customers to automate inventory, connect with the right buyers, and ultimately grow their profitability.
Role overview
CarOffer is revolutionizing the automotive wholesale industry with cutting-edge technology and data-driven solutions. As a Regional Performance Manager, you will be responsible for driving dealer performance, optimizing platform utilization, and ensuring our partners achieve maximum success using CarOffer’s solutions. This role focuses on analyzing dealer engagement, improving operational efficiency, and collaborating with internal teams to drive growth and retention. The ideal candidate is a strategic thinker with strong analytical skills and a deep understanding of the automotive wholesale marketplace.
What you'll do
Dealer Performance & Optimization
- Monitor dealer engagement and performance metrics across the region.
- Develop and implement strategies to maximize dealer success on the CarOffer platform.
- Identify underperforming dealers and execute action plans to improve adoption and transaction volume.
- Conduct performance reviews and provide coaching to dealer partners to optimize their inventory strategy.
Operational Execution & Best Practices
- Ensure dealers are effectively utilizing CarOffer’s buying and selling tools.
- Virtual training sessions on platform best practices.
- Assist dealers in refining their pricing, inventory acquisition, and sales strategies using CarOffer’s data insights.
- Work closely with internal teams to streamline processes and enhance the dealer experience.
Data Analysis & Reporting
- Track and analyze dealer performance data to identify trends and areas for improvement.
- Develop reports and present insights to leadership on regional dealer activity.
- Utilize CarOffer’s analytics tools to drive data-informed decisions that enhance dealer performance.
Relationship Management & Collaboration
- Serve as the primary performance contact for dealers in the assigned region.
- Foster strong relationships with key dealer partners to ensure long-term success.
- Work cross-functionally with Sales, Support, and Product teams to address dealer needs and feedback.
- Represent CarOffer at industry events and dealer meetings to drive brand awareness and engagement.
What you'll bring
- Education: Bachelor’s degree in Business, Automotive Management, or a related field (preferred).
- Experience: 5+ years in automotive wholesale, dealership operations, performance management, or a related role (required).
- Strong understanding of dealer inventory management, vehicle pricing, and wholesale market dynamics.
- Exceptional data analysis skills with the ability to translate insights into actionable strategies.
- Strong communication, coaching, and relationship-building abilities.
- Experience working in a technology-driven automotive environment is a plus.
- Proficiency in CRM tools, performance management software, and Microsoft Office Suite.
CarOffer fully became part of the CarGurus (NASDAQ: CARG) family in 2023, and is an industry leader in the digital wholesale marketplace. We are automating a dealer’s ability to buy, sell, and trade cars. By bringing these two companies together, we are giving consumers and dealers alike the power to reach their destination through a full suite of digital transaction platforms. With ~14,000 dealerships in the CarOffer network, we make it easy for our dealer customers to automate inventory, connect with the right buyers, and ultimately grow their profitability.
Role overview
CarOffer is revolutionizing the automotive wholesale industry with cutting-edge technology and data-driven solutions. As a Regional Performance Manager, you will be responsible for driving dealer performance, optimizing platform utilization, and ensuring our partners achieve maximum success using CarOffer’s solutions. This role focuses on analyzing dealer engagement, improving operational efficiency, and collaborating with internal teams to drive growth and retention. The ideal candidate is a strategic thinker with strong analytical skills and a deep understanding of the automotive wholesale marketplace.
What you'll do
Dealer Performance & Optimization
- Monitor dealer engagement and performance metrics across the region.
- Develop and implement strategies to maximize dealer success on the CarOffer platform.
- Identify underperforming dealers and execute action plans to improve adoption and transaction volume.
- Conduct performance reviews and provide coaching to dealer partners to optimize their inventory strategy.
Operational Execution & Best Practices
- Ensure dealers are effectively utilizing CarOffer’s buying and selling tools.
- Virtual training sessions on platform best practices.
- Assist dealers in refining their pricing, inventory acquisition, and sales strategies using CarOffer’s data insights.
- Work closely with internal teams to streamline processes and enhance the dealer experience.
Data Analysis & Reporting
- Track and analyze dealer performance data to identify trends and areas for improvement.
- Develop reports and present insights to leadership on regional dealer activity.
- Utilize CarOffer’s analytics tools to drive data-informed decisions that enhance dealer performance.
Relationship Management & Collaboration
- Serve as the primary performance contact for dealers in the assigned region.
- Foster strong relationships with key dealer partners to ensure long-term success.
- Work cross-functionally with Sales, Support, and Product teams to address dealer needs and feedback.
- Represent CarOffer at industry events and dealer meetings to drive brand awareness and engagement.
What you'll bring
- Education: Bachelor’s degree in Business, Automotive Management, or a related field (preferred).
- Experience: 5+ years in automotive wholesale, dealership operations, performance management, or a related role (required).
- Strong understanding of dealer inventory management, vehicle pricing, and wholesale market dynamics.
- Exceptional data analysis skills with the ability to translate insights into actionable strategies.
- Strong communication, coaching, and relationship-building abilities.
- Experience working in a technology-driven automotive environment is a plus.
- Proficiency in CRM tools, performance management software, and Microsoft Office Suite.
