Find Your Dream Job at a Company that Shares Your Values

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Role overview

​

The Ad Operations Specialist will be responsible for managing the operational execution and success of OEM advertising campaigns across multiple platforms. You will work closely with the sales team (client partner and account manager) during the pre and post sales process to create compelling marketing programs that support client business objectives. You will oversee detailed elements of this function that include cross-checking ad tags for campaign set-up, tracking metrics, identifying issues that may impact performance or delivery, and making adjustments to drive campaign effectiveness.

​

What you'll do

​

• Support and manage multiple advertising campaigns (display, social, video, programmatic) with multiple advertisers, simultaneously.
• Master the CarGurus’ creative and technical specs and be able to communicate them to both internal and external audiences.
• Acquire creative assets from clients and verify compliance with CarGurus ad specs.
• Develop and traffic online advertising campaigns to meet contractual obligations and drive revenue.
• Handle status updates to the internal sales team upon campaign launch.
• Provide comprehensive, weekly campaign health reporting and analytics to ensure campaign pacing and performance.
• Recommend campaign delivery and performance optimizations to the sales team during the campaign flight.
• Create custom reporting deliverables per client request.
• Support end of month reporting for billing reconciliation.
• Partner with the sales team to organize and attend client engagement activities.

​

What you'll bring

​

• 2+ years of digital advertising experience (automotive media planning and buying experience preferred).
• Excellent communication skills and the ability to communicate cross functionally.
• Traffic and campaign implementation and optimization experience required.
• Excellent analytical skills required. Candidates should be able to review large data sets, identify key trends, and make recommendations based on client goals.
• Strong Microsoft Excel skills (pivots tables and VLOOKUP) and experience across Google Suite (Sheets, Slides, Docs, etc.).
• Knowledge of online advertising industry terms, concepts and business models.
• Ability to simultaneously manage multiple campaigns, internal projects, and client deadlines successfully.
• Experience with CM360, GAM, DV360, and Meta Ads Manager preferred (other various 3rd party creative and ad serving systems are a plus!).

​

​

​

Role overview

​

CarGurus is looking for a User Experience Designer to join our mobile team, helping to build intuitive, delightful, and high-performing experiences for our iOS and Android apps. This mid-career role is a great opportunity for a mobile-focused UX designer who is curious, collaborative, and passionate about solving real-world problems through user-centered design.

​

You’ll work cross-functionally with engineers, product managers, researchers, and data analysts to ideate, prototype, and validate mobile experiences that support millions of users on one of the biggest financial decisions of their lives - buying or selling a car.

​

You will be embedded within our Mobile design pod, working under the guidance and mentorship of our Mobile Lead. Our mobile team builds using React Native, so familiarity with this environment is highly desirable. We’re especially excited about candidates who are experimenting with AI tools, enjoy rapid iteration, and bring an entrepreneurial spirit to their work. Our mobile team is in growth mode, so the ability to execute quickly without sacrificing quality is key. You'll also need to be comfortable navigating shifting priorities and frequent context switching - this is a fast-paced environment where multitasking is essential. Our team values diverse perspectives and learning from one another, and we welcome applicants from all backgrounds. A portfolio or samples of your work are required.

​

What you'll do

​

• Design intuitive and effective mobile experiences for iOS and Android platforms, contributing to both feature work and longer-term UX strategy for the mobile app
• Collaborate with product managers, engineers, and researchers to understand user needs, define problems, and explore a range of solutions through wireframes, flows, and prototypes
• Apply user research insights, behavioral data, and A/B test results to iterate and improve designs
• Participate in discovery efforts, helping identify the right problems to solve and how to validate proposed ideas
• Use tools like Figma to create production-ready designs, with a strong emphasis on visual polish and attention to detail
• Design and communicate micro interactions, transitions, and motion design to enhance mobile UX and create a more fluid and engaging user experience, using best practices for mobile animation and interaction design
• Rapidly prototype experiences using design tools, AI-enhanced workflows, or light front-end technologies to convey interaction intent and support iterative testing
• Move quickly and confidently through the design process, adapting to fast-changing priorities while maintaining a user-first approach
• Support and contribute to the CarGurus design system, helping ensure consistency across the mobile app experience
• Consider accessibility and inclusive design principles in all of your work

​

What you'll bring

​

• 3-5 years of UX/product design experience with a strong focus on mobile app design (iOS and/or Android), proficiency with tools like Figma and comfort working in agile, cross-functional teams
• A solid understanding of mobile UX/UI best practices, trends, and platform guidelines
• Demonstrated experience with interaction and motion design, including the thoughtful use of animation to guide, inform, and delight users on mobile platforms
• Familiarity with user-centered design, including usability testing, rapid prototyping, and evidence-based iteration
• Experience using data and analytics to inform design decisions, and a desire to improve designs based on what users actually do
• Strong communication skills - you can explain your design thinking clearly to designers, engineers, and product leaders
• A growth mindset and a passion for continuous learning, including experimentation with AI-powered design tools and emerging UX methods
• Ability to work quickly and efficiently while upholding high design standards in a fast-paced, context-switching environment
• Familiarity with accessibility principles and a commitment to creating inclusive user experiences
• Experience working with React Native and an understanding of how it influences mobile UX implementation is highly desirable
• Familiarity with prototyping tools and techniques - including AI-enhanced design workflows and light coding - to communicate design intent and support usability validation

​

​

Role overview

​

The Ad Operations Specialist will be responsible for managing the operational execution and success of OEM advertising campaigns across multiple platforms. You will work closely with the sales team (client partner and account manager) during the pre and post sales process to create compelling marketing programs that support client business objectives. You will oversee detailed elements of this function that include cross-checking ad tags for campaign set-up, tracking metrics, identifying issues that may impact performance or delivery, and making adjustments to drive campaign effectiveness.

​

What you'll do

​

• Support and manage multiple advertising campaigns (display, social, video, programmatic) with multiple advertisers, simultaneously.
• Master the CarGurus’ creative and technical specs and be able to communicate them to both internal and external audiences.
• Acquire creative assets from clients and verify compliance with CarGurus ad specs.
• Develop and traffic online advertising campaigns to meet contractual obligations and drive revenue.
• Handle status updates to the internal sales team upon campaign launch.
• Provide comprehensive, weekly campaign health reporting and analytics to ensure campaign pacing and performance.
• Recommend campaign delivery and performance optimizations to the sales team during the campaign flight.
• Create custom reporting deliverables per client request.
• Support end of month reporting for billing reconciliation.
• Partner with the sales team to organize and attend client engagement activities.

​

What you'll bring

​

• 2+ years of digital advertising experience (automotive media planning and buying experience preferred).
• Excellent communication skills and the ability to communicate cross functionally.
• Traffic and campaign implementation and optimization experience required.
• Excellent analytical skills required. Candidates should be able to review large data sets, identify key trends, and make recommendations based on client goals.
• Strong Microsoft Excel skills (pivots tables and VLOOKUP) and experience across Google Suite (Sheets, Slides, Docs, etc.).
• Knowledge of online advertising industry terms, concepts and business models.
• Ability to simultaneously manage multiple campaigns, internal projects, and client deadlines successfully.
• Experience with CM360, GAM, DV360, and Meta Ads Manager preferred (other various 3rd party creative and ad serving systems are a plus!).

​

​

​

Role overview

​

CarGurus is looking for a User Experience Designer to join our mobile team, helping to build intuitive, delightful, and high-performing experiences for our iOS and Android apps. This mid-career role is a great opportunity for a mobile-focused UX designer who is curious, collaborative, and passionate about solving real-world problems through user-centered design.

​

You’ll work cross-functionally with engineers, product managers, researchers, and data analysts to ideate, prototype, and validate mobile experiences that support millions of users on one of the biggest financial decisions of their lives - buying or selling a car.

​

You will be embedded within our Mobile design pod, working under the guidance and mentorship of our Mobile Lead. Our mobile team builds using React Native, so familiarity with this environment is highly desirable. We’re especially excited about candidates who are experimenting with AI tools, enjoy rapid iteration, and bring an entrepreneurial spirit to their work. Our mobile team is in growth mode, so the ability to execute quickly without sacrificing quality is key. You'll also need to be comfortable navigating shifting priorities and frequent context switching - this is a fast-paced environment where multitasking is essential. Our team values diverse perspectives and learning from one another, and we welcome applicants from all backgrounds. A portfolio or samples of your work are required.

​

What you'll do

​

• Design intuitive and effective mobile experiences for iOS and Android platforms, contributing to both feature work and longer-term UX strategy for the mobile app
• Collaborate with product managers, engineers, and researchers to understand user needs, define problems, and explore a range of solutions through wireframes, flows, and prototypes
• Apply user research insights, behavioral data, and A/B test results to iterate and improve designs
• Participate in discovery efforts, helping identify the right problems to solve and how to validate proposed ideas
• Use tools like Figma to create production-ready designs, with a strong emphasis on visual polish and attention to detail
• Design and communicate micro interactions, transitions, and motion design to enhance mobile UX and create a more fluid and engaging user experience, using best practices for mobile animation and interaction design
• Rapidly prototype experiences using design tools, AI-enhanced workflows, or light front-end technologies to convey interaction intent and support iterative testing
• Move quickly and confidently through the design process, adapting to fast-changing priorities while maintaining a user-first approach
• Support and contribute to the CarGurus design system, helping ensure consistency across the mobile app experience
• Consider accessibility and inclusive design principles in all of your work

​

What you'll bring

​

• 3-5 years of UX/product design experience with a strong focus on mobile app design (iOS and/or Android), proficiency with tools like Figma and comfort working in agile, cross-functional teams
• A solid understanding of mobile UX/UI best practices, trends, and platform guidelines
• Demonstrated experience with interaction and motion design, including the thoughtful use of animation to guide, inform, and delight users on mobile platforms
• Familiarity with user-centered design, including usability testing, rapid prototyping, and evidence-based iteration
• Experience using data and analytics to inform design decisions, and a desire to improve designs based on what users actually do
• Strong communication skills - you can explain your design thinking clearly to designers, engineers, and product leaders
• A growth mindset and a passion for continuous learning, including experimentation with AI-powered design tools and emerging UX methods
• Ability to work quickly and efficiently while upholding high design standards in a fast-paced, context-switching environment
• Familiarity with accessibility principles and a commitment to creating inclusive user experiences
• Experience working with React Native and an understanding of how it influences mobile UX implementation is highly desirable
• Familiarity with prototyping tools and techniques - including AI-enhanced design workflows and light coding - to communicate design intent and support usability validation

​

​

Role overview

​

The Account Manager (AM) role leads the success, retention, and growth of their book of business throughout the customer lifecycle. An AM has a positive relationship with both internal (Account Executives) and external (Dealer Partners) stakeholders. As the primary contact for dealers and dealer groups, AMs are responsible for providing an effective and communicative consultative performance analysis and technical support experience to ensure dealers are getting a positive value from their CarGurus subscription.

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What you’ll do

​

• Account Managers (AM) work closely with Account Executives (AE) to drive growth within the existing customer base through product upgrades, new product sales, and renewals.
• Through effective relationship management and proactive engagement, the primary objective of an AM is to protect against dealership churn and drive the growth of product and services usage.

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What you’ll bring

​

• Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• Account Manage experience is required
• Education & Experience
• Bachelors degree or equivalent
• At least 1 years of related experience required

​

​

Role overview

​

The Ad Operations Specialist will be responsible for managing the operational execution and success of OEM advertising campaigns across multiple platforms. You will work closely with the sales team (client partner and account manager) during the pre and post sales process to create compelling marketing programs that support client business objectives. You will oversee detailed elements of this function that include cross-checking ad tags for campaign set-up, tracking metrics, identifying issues that may impact performance or delivery, and making adjustments to drive campaign effectiveness.

​

What you'll do

​

• Support and manage multiple advertising campaigns (display, social, video, programmatic) with multiple advertisers, simultaneously.
• Master the CarGurus’ creative and technical specs and be able to communicate them to both internal and external audiences.
• Acquire creative assets from clients and verify compliance with CarGurus ad specs.
• Develop and traffic online advertising campaigns to meet contractual obligations and drive revenue.
• Handle status updates to the internal sales team upon campaign launch.
• Provide comprehensive, weekly campaign health reporting and analytics to ensure campaign pacing and performance.
• Recommend campaign delivery and performance optimizations to the sales team during the campaign flight.
• Create custom reporting deliverables per client request.
• Support end of month reporting for billing reconciliation.
• Partner with the sales team to organize and attend client engagement activities.

​

What you'll bring

​

• 2+ years of digital advertising experience (automotive media planning and buying experience preferred).
• Excellent communication skills and the ability to communicate cross functionally.
• Traffic and campaign implementation and optimization experience required.
• Excellent analytical skills required. Candidates should be able to review large data sets, identify key trends, and make recommendations based on client goals.
• Strong Microsoft Excel skills (pivots tables and VLOOKUP) and experience across Google Suite (Sheets, Slides, Docs, etc.).
• Knowledge of online advertising industry terms, concepts and business models.
• Ability to simultaneously manage multiple campaigns, internal projects, and client deadlines successfully.
• Experience with CM360, GAM, DV360, and Meta Ads Manager preferred (other various 3rd party creative and ad serving systems are a plus!).

​

​

​

Role overview

​

CarGurus is looking for a User Experience Designer to join our mobile team, helping to build intuitive, delightful, and high-performing experiences for our iOS and Android apps. This mid-career role is a great opportunity for a mobile-focused UX designer who is curious, collaborative, and passionate about solving real-world problems through user-centered design.

​

You’ll work cross-functionally with engineers, product managers, researchers, and data analysts to ideate, prototype, and validate mobile experiences that support millions of users on one of the biggest financial decisions of their lives - buying or selling a car.

​

You will be embedded within our Mobile design pod, working under the guidance and mentorship of our Mobile Lead. Our mobile team builds using React Native, so familiarity with this environment is highly desirable. We’re especially excited about candidates who are experimenting with AI tools, enjoy rapid iteration, and bring an entrepreneurial spirit to their work. Our mobile team is in growth mode, so the ability to execute quickly without sacrificing quality is key. You'll also need to be comfortable navigating shifting priorities and frequent context switching - this is a fast-paced environment where multitasking is essential. Our team values diverse perspectives and learning from one another, and we welcome applicants from all backgrounds. A portfolio or samples of your work are required.

​

What you'll do

​

• Design intuitive and effective mobile experiences for iOS and Android platforms, contributing to both feature work and longer-term UX strategy for the mobile app
• Collaborate with product managers, engineers, and researchers to understand user needs, define problems, and explore a range of solutions through wireframes, flows, and prototypes
• Apply user research insights, behavioral data, and A/B test results to iterate and improve designs
• Participate in discovery efforts, helping identify the right problems to solve and how to validate proposed ideas
• Use tools like Figma to create production-ready designs, with a strong emphasis on visual polish and attention to detail
• Design and communicate micro interactions, transitions, and motion design to enhance mobile UX and create a more fluid and engaging user experience, using best practices for mobile animation and interaction design
• Rapidly prototype experiences using design tools, AI-enhanced workflows, or light front-end technologies to convey interaction intent and support iterative testing
• Move quickly and confidently through the design process, adapting to fast-changing priorities while maintaining a user-first approach
• Support and contribute to the CarGurus design system, helping ensure consistency across the mobile app experience
• Consider accessibility and inclusive design principles in all of your work

​

What you'll bring

​

• 3-5 years of UX/product design experience with a strong focus on mobile app design (iOS and/or Android), proficiency with tools like Figma and comfort working in agile, cross-functional teams
• A solid understanding of mobile UX/UI best practices, trends, and platform guidelines
• Demonstrated experience with interaction and motion design, including the thoughtful use of animation to guide, inform, and delight users on mobile platforms
• Familiarity with user-centered design, including usability testing, rapid prototyping, and evidence-based iteration
• Experience using data and analytics to inform design decisions, and a desire to improve designs based on what users actually do
• Strong communication skills - you can explain your design thinking clearly to designers, engineers, and product leaders
• A growth mindset and a passion for continuous learning, including experimentation with AI-powered design tools and emerging UX methods
• Ability to work quickly and efficiently while upholding high design standards in a fast-paced, context-switching environment
• Familiarity with accessibility principles and a commitment to creating inclusive user experiences
• Experience working with React Native and an understanding of how it influences mobile UX implementation is highly desirable
• Familiarity with prototyping tools and techniques - including AI-enhanced design workflows and light coding - to communicate design intent and support usability validation

​

​

Role overview

​

The Ad Operations Specialist will be responsible for managing the operational execution and success of OEM advertising campaigns across multiple platforms. You will work closely with the sales team (client partner and account manager) during the pre and post sales process to create compelling marketing programs that support client business objectives. You will oversee detailed elements of this function that include cross-checking ad tags for campaign set-up, tracking metrics, identifying issues that may impact performance or delivery, and making adjustments to drive campaign effectiveness.

​

What you'll do

​

• Support and manage multiple advertising campaigns (display, social, video, programmatic) with multiple advertisers, simultaneously.
• Master the CarGurus’ creative and technical specs and be able to communicate them to both internal and external audiences.
• Acquire creative assets from clients and verify compliance with CarGurus ad specs.
• Develop and traffic online advertising campaigns to meet contractual obligations and drive revenue.
• Handle status updates to the internal sales team upon campaign launch.
• Provide comprehensive, weekly campaign health reporting and analytics to ensure campaign pacing and performance.
• Recommend campaign delivery and performance optimizations to the sales team during the campaign flight.
• Create custom reporting deliverables per client request.
• Support end of month reporting for billing reconciliation.
• Partner with the sales team to organize and attend client engagement activities.

​

What you'll bring

​

• 2+ years of digital advertising experience (automotive media planning and buying experience preferred).
• Excellent communication skills and the ability to communicate cross functionally.
• Traffic and campaign implementation and optimization experience required.
• Excellent analytical skills required. Candidates should be able to review large data sets, identify key trends, and make recommendations based on client goals.
• Strong Microsoft Excel skills (pivots tables and VLOOKUP) and experience across Google Suite (Sheets, Slides, Docs, etc.).
• Knowledge of online advertising industry terms, concepts and business models.
• Ability to simultaneously manage multiple campaigns, internal projects, and client deadlines successfully.
• Experience with CM360, GAM, DV360, and Meta Ads Manager preferred (other various 3rd party creative and ad serving systems are a plus!).

​

​

​

Role overview

​

CarGurus is looking for a User Experience Designer to join our mobile team, helping to build intuitive, delightful, and high-performing experiences for our iOS and Android apps. This mid-career role is a great opportunity for a mobile-focused UX designer who is curious, collaborative, and passionate about solving real-world problems through user-centered design.

​

You’ll work cross-functionally with engineers, product managers, researchers, and data analysts to ideate, prototype, and validate mobile experiences that support millions of users on one of the biggest financial decisions of their lives - buying or selling a car.

​

You will be embedded within our Mobile design pod, working under the guidance and mentorship of our Mobile Lead. Our mobile team builds using React Native, so familiarity with this environment is highly desirable. We’re especially excited about candidates who are experimenting with AI tools, enjoy rapid iteration, and bring an entrepreneurial spirit to their work. Our mobile team is in growth mode, so the ability to execute quickly without sacrificing quality is key. You'll also need to be comfortable navigating shifting priorities and frequent context switching - this is a fast-paced environment where multitasking is essential. Our team values diverse perspectives and learning from one another, and we welcome applicants from all backgrounds. A portfolio or samples of your work are required.

​

What you'll do

​

• Design intuitive and effective mobile experiences for iOS and Android platforms, contributing to both feature work and longer-term UX strategy for the mobile app
• Collaborate with product managers, engineers, and researchers to understand user needs, define problems, and explore a range of solutions through wireframes, flows, and prototypes
• Apply user research insights, behavioral data, and A/B test results to iterate and improve designs
• Participate in discovery efforts, helping identify the right problems to solve and how to validate proposed ideas
• Use tools like Figma to create production-ready designs, with a strong emphasis on visual polish and attention to detail
• Design and communicate micro interactions, transitions, and motion design to enhance mobile UX and create a more fluid and engaging user experience, using best practices for mobile animation and interaction design
• Rapidly prototype experiences using design tools, AI-enhanced workflows, or light front-end technologies to convey interaction intent and support iterative testing
• Move quickly and confidently through the design process, adapting to fast-changing priorities while maintaining a user-first approach
• Support and contribute to the CarGurus design system, helping ensure consistency across the mobile app experience
• Consider accessibility and inclusive design principles in all of your work

​

What you'll bring

​

• 3-5 years of UX/product design experience with a strong focus on mobile app design (iOS and/or Android), proficiency with tools like Figma and comfort working in agile, cross-functional teams
• A solid understanding of mobile UX/UI best practices, trends, and platform guidelines
• Demonstrated experience with interaction and motion design, including the thoughtful use of animation to guide, inform, and delight users on mobile platforms
• Familiarity with user-centered design, including usability testing, rapid prototyping, and evidence-based iteration
• Experience using data and analytics to inform design decisions, and a desire to improve designs based on what users actually do
• Strong communication skills - you can explain your design thinking clearly to designers, engineers, and product leaders
• A growth mindset and a passion for continuous learning, including experimentation with AI-powered design tools and emerging UX methods
• Ability to work quickly and efficiently while upholding high design standards in a fast-paced, context-switching environment
• Familiarity with accessibility principles and a commitment to creating inclusive user experiences
• Experience working with React Native and an understanding of how it influences mobile UX implementation is highly desirable
• Familiarity with prototyping tools and techniques - including AI-enhanced design workflows and light coding - to communicate design intent and support usability validation

​

​

Role overview

​

The Ad Operations Specialist will be responsible for managing the operational execution and success of OEM advertising campaigns across multiple platforms. You will work closely with the sales team (client partner and account manager) during the pre and post sales process to create compelling marketing programs that support client business objectives. You will oversee detailed elements of this function that include cross-checking ad tags for campaign set-up, tracking metrics, identifying issues that may impact performance or delivery, and making adjustments to drive campaign effectiveness.

​

What you'll do

​

• Support and manage multiple advertising campaigns (display, social, video, programmatic) with multiple advertisers, simultaneously.
• Master the CarGurus’ creative and technical specs and be able to communicate them to both internal and external audiences.
• Acquire creative assets from clients and verify compliance with CarGurus ad specs.
• Develop and traffic online advertising campaigns to meet contractual obligations and drive revenue.
• Handle status updates to the internal sales team upon campaign launch.
• Provide comprehensive, weekly campaign health reporting and analytics to ensure campaign pacing and performance.
• Recommend campaign delivery and performance optimizations to the sales team during the campaign flight.
• Create custom reporting deliverables per client request.
• Support end of month reporting for billing reconciliation.
• Partner with the sales team to organize and attend client engagement activities.

​

What you'll bring

​

• 2+ years of digital advertising experience (automotive media planning and buying experience preferred).
• Excellent communication skills and the ability to communicate cross functionally.
• Traffic and campaign implementation and optimization experience required.
• Excellent analytical skills required. Candidates should be able to review large data sets, identify key trends, and make recommendations based on client goals.
• Strong Microsoft Excel skills (pivots tables and VLOOKUP) and experience across Google Suite (Sheets, Slides, Docs, etc.).
• Knowledge of online advertising industry terms, concepts and business models.
• Ability to simultaneously manage multiple campaigns, internal projects, and client deadlines successfully.
• Experience with CM360, GAM, DV360, and Meta Ads Manager preferred (other various 3rd party creative and ad serving systems are a plus!).

​

​

​

Role overview

​

CarGurus is looking for a User Experience Designer to join our mobile team, helping to build intuitive, delightful, and high-performing experiences for our iOS and Android apps. This mid-career role is a great opportunity for a mobile-focused UX designer who is curious, collaborative, and passionate about solving real-world problems through user-centered design.

​

You’ll work cross-functionally with engineers, product managers, researchers, and data analysts to ideate, prototype, and validate mobile experiences that support millions of users on one of the biggest financial decisions of their lives - buying or selling a car.

​

You will be embedded within our Mobile design pod, working under the guidance and mentorship of our Mobile Lead. Our mobile team builds using React Native, so familiarity with this environment is highly desirable. We’re especially excited about candidates who are experimenting with AI tools, enjoy rapid iteration, and bring an entrepreneurial spirit to their work. Our mobile team is in growth mode, so the ability to execute quickly without sacrificing quality is key. You'll also need to be comfortable navigating shifting priorities and frequent context switching - this is a fast-paced environment where multitasking is essential. Our team values diverse perspectives and learning from one another, and we welcome applicants from all backgrounds. A portfolio or samples of your work are required.

​

What you'll do

​

• Design intuitive and effective mobile experiences for iOS and Android platforms, contributing to both feature work and longer-term UX strategy for the mobile app
• Collaborate with product managers, engineers, and researchers to understand user needs, define problems, and explore a range of solutions through wireframes, flows, and prototypes
• Apply user research insights, behavioral data, and A/B test results to iterate and improve designs
• Participate in discovery efforts, helping identify the right problems to solve and how to validate proposed ideas
• Use tools like Figma to create production-ready designs, with a strong emphasis on visual polish and attention to detail
• Design and communicate micro interactions, transitions, and motion design to enhance mobile UX and create a more fluid and engaging user experience, using best practices for mobile animation and interaction design
• Rapidly prototype experiences using design tools, AI-enhanced workflows, or light front-end technologies to convey interaction intent and support iterative testing
• Move quickly and confidently through the design process, adapting to fast-changing priorities while maintaining a user-first approach
• Support and contribute to the CarGurus design system, helping ensure consistency across the mobile app experience
• Consider accessibility and inclusive design principles in all of your work

​

What you'll bring

​

• 3-5 years of UX/product design experience with a strong focus on mobile app design (iOS and/or Android), proficiency with tools like Figma and comfort working in agile, cross-functional teams
• A solid understanding of mobile UX/UI best practices, trends, and platform guidelines
• Demonstrated experience with interaction and motion design, including the thoughtful use of animation to guide, inform, and delight users on mobile platforms
• Familiarity with user-centered design, including usability testing, rapid prototyping, and evidence-based iteration
• Experience using data and analytics to inform design decisions, and a desire to improve designs based on what users actually do
• Strong communication skills - you can explain your design thinking clearly to designers, engineers, and product leaders
• A growth mindset and a passion for continuous learning, including experimentation with AI-powered design tools and emerging UX methods
• Ability to work quickly and efficiently while upholding high design standards in a fast-paced, context-switching environment
• Familiarity with accessibility principles and a commitment to creating inclusive user experiences
• Experience working with React Native and an understanding of how it influences mobile UX implementation is highly desirable
• Familiarity with prototyping tools and techniques - including AI-enhanced design workflows and light coding - to communicate design intent and support usability validation

​

​

Role overview

​

The Ad Operations Specialist will be responsible for managing the operational execution and success of OEM advertising campaigns across multiple platforms. You will work closely with the sales team (client partner and account manager) during the pre and post sales process to create compelling marketing programs that support client business objectives. You will oversee detailed elements of this function that include cross-checking ad tags for campaign set-up, tracking metrics, identifying issues that may impact performance or delivery, and making adjustments to drive campaign effectiveness.

​

What you'll do

​

• Support and manage multiple advertising campaigns (display, social, video, programmatic) with multiple advertisers, simultaneously.
• Master the CarGurus’ creative and technical specs and be able to communicate them to both internal and external audiences.
• Acquire creative assets from clients and verify compliance with CarGurus ad specs.
• Develop and traffic online advertising campaigns to meet contractual obligations and drive revenue.
• Handle status updates to the internal sales team upon campaign launch.
• Provide comprehensive, weekly campaign health reporting and analytics to ensure campaign pacing and performance.
• Recommend campaign delivery and performance optimizations to the sales team during the campaign flight.
• Create custom reporting deliverables per client request.
• Support end of month reporting for billing reconciliation.
• Partner with the sales team to organize and attend client engagement activities.

​

What you'll bring

​

• 2+ years of digital advertising experience (automotive media planning and buying experience preferred).
• Excellent communication skills and the ability to communicate cross functionally.
• Traffic and campaign implementation and optimization experience required.
• Excellent analytical skills required. Candidates should be able to review large data sets, identify key trends, and make recommendations based on client goals.
• Strong Microsoft Excel skills (pivots tables and VLOOKUP) and experience across Google Suite (Sheets, Slides, Docs, etc.).
• Knowledge of online advertising industry terms, concepts and business models.
• Ability to simultaneously manage multiple campaigns, internal projects, and client deadlines successfully.
• Experience with CM360, GAM, DV360, and Meta Ads Manager preferred (other various 3rd party creative and ad serving systems are a plus!).

​

​

​

Role overview

​

CarGurus is looking for a User Experience Designer to join our mobile team, helping to build intuitive, delightful, and high-performing experiences for our iOS and Android apps. This mid-career role is a great opportunity for a mobile-focused UX designer who is curious, collaborative, and passionate about solving real-world problems through user-centered design.

​

You’ll work cross-functionally with engineers, product managers, researchers, and data analysts to ideate, prototype, and validate mobile experiences that support millions of users on one of the biggest financial decisions of their lives - buying or selling a car.

​

You will be embedded within our Mobile design pod, working under the guidance and mentorship of our Mobile Lead. Our mobile team builds using React Native, so familiarity with this environment is highly desirable. We’re especially excited about candidates who are experimenting with AI tools, enjoy rapid iteration, and bring an entrepreneurial spirit to their work. Our mobile team is in growth mode, so the ability to execute quickly without sacrificing quality is key. You'll also need to be comfortable navigating shifting priorities and frequent context switching - this is a fast-paced environment where multitasking is essential. Our team values diverse perspectives and learning from one another, and we welcome applicants from all backgrounds. A portfolio or samples of your work are required.

​

What you'll do

​

• Design intuitive and effective mobile experiences for iOS and Android platforms, contributing to both feature work and longer-term UX strategy for the mobile app
• Collaborate with product managers, engineers, and researchers to understand user needs, define problems, and explore a range of solutions through wireframes, flows, and prototypes
• Apply user research insights, behavioral data, and A/B test results to iterate and improve designs
• Participate in discovery efforts, helping identify the right problems to solve and how to validate proposed ideas
• Use tools like Figma to create production-ready designs, with a strong emphasis on visual polish and attention to detail
• Design and communicate micro interactions, transitions, and motion design to enhance mobile UX and create a more fluid and engaging user experience, using best practices for mobile animation and interaction design
• Rapidly prototype experiences using design tools, AI-enhanced workflows, or light front-end technologies to convey interaction intent and support iterative testing
• Move quickly and confidently through the design process, adapting to fast-changing priorities while maintaining a user-first approach
• Support and contribute to the CarGurus design system, helping ensure consistency across the mobile app experience
• Consider accessibility and inclusive design principles in all of your work

​

What you'll bring

​

• 3-5 years of UX/product design experience with a strong focus on mobile app design (iOS and/or Android), proficiency with tools like Figma and comfort working in agile, cross-functional teams
• A solid understanding of mobile UX/UI best practices, trends, and platform guidelines
• Demonstrated experience with interaction and motion design, including the thoughtful use of animation to guide, inform, and delight users on mobile platforms
• Familiarity with user-centered design, including usability testing, rapid prototyping, and evidence-based iteration
• Experience using data and analytics to inform design decisions, and a desire to improve designs based on what users actually do
• Strong communication skills - you can explain your design thinking clearly to designers, engineers, and product leaders
• A growth mindset and a passion for continuous learning, including experimentation with AI-powered design tools and emerging UX methods
• Ability to work quickly and efficiently while upholding high design standards in a fast-paced, context-switching environment
• Familiarity with accessibility principles and a commitment to creating inclusive user experiences
• Experience working with React Native and an understanding of how it influences mobile UX implementation is highly desirable
• Familiarity with prototyping tools and techniques - including AI-enhanced design workflows and light coding - to communicate design intent and support usability validation

​

​

Role overview

​

The Ad Operations Specialist will be responsible for managing the operational execution and success of OEM advertising campaigns across multiple platforms. You will work closely with the sales team (client partner and account manager) during the pre and post sales process to create compelling marketing programs that support client business objectives. You will oversee detailed elements of this function that include cross-checking ad tags for campaign set-up, tracking metrics, identifying issues that may impact performance or delivery, and making adjustments to drive campaign effectiveness.

​

What you'll do

​

• Support and manage multiple advertising campaigns (display, social, video, programmatic) with multiple advertisers, simultaneously.
• Master the CarGurus’ creative and technical specs and be able to communicate them to both internal and external audiences.
• Acquire creative assets from clients and verify compliance with CarGurus ad specs.
• Develop and traffic online advertising campaigns to meet contractual obligations and drive revenue.
• Handle status updates to the internal sales team upon campaign launch.
• Provide comprehensive, weekly campaign health reporting and analytics to ensure campaign pacing and performance.
• Recommend campaign delivery and performance optimizations to the sales team during the campaign flight.
• Create custom reporting deliverables per client request.
• Support end of month reporting for billing reconciliation.
• Partner with the sales team to organize and attend client engagement activities.

​

What you'll bring

​

• 2+ years of digital advertising experience (automotive media planning and buying experience preferred).
• Excellent communication skills and the ability to communicate cross functionally.
• Traffic and campaign implementation and optimization experience required.
• Excellent analytical skills required. Candidates should be able to review large data sets, identify key trends, and make recommendations based on client goals.
• Strong Microsoft Excel skills (pivots tables and VLOOKUP) and experience across Google Suite (Sheets, Slides, Docs, etc.).
• Knowledge of online advertising industry terms, concepts and business models.
• Ability to simultaneously manage multiple campaigns, internal projects, and client deadlines successfully.
• Experience with CM360, GAM, DV360, and Meta Ads Manager preferred (other various 3rd party creative and ad serving systems are a plus!).

​

​

​

Role overview

​

CarGurus is looking for a User Experience Designer to join our mobile team, helping to build intuitive, delightful, and high-performing experiences for our iOS and Android apps. This mid-career role is a great opportunity for a mobile-focused UX designer who is curious, collaborative, and passionate about solving real-world problems through user-centered design.

​

You’ll work cross-functionally with engineers, product managers, researchers, and data analysts to ideate, prototype, and validate mobile experiences that support millions of users on one of the biggest financial decisions of their lives - buying or selling a car.

​

You will be embedded within our Mobile design pod, working under the guidance and mentorship of our Mobile Lead. Our mobile team builds using React Native, so familiarity with this environment is highly desirable. We’re especially excited about candidates who are experimenting with AI tools, enjoy rapid iteration, and bring an entrepreneurial spirit to their work. Our mobile team is in growth mode, so the ability to execute quickly without sacrificing quality is key. You'll also need to be comfortable navigating shifting priorities and frequent context switching - this is a fast-paced environment where multitasking is essential. Our team values diverse perspectives and learning from one another, and we welcome applicants from all backgrounds. A portfolio or samples of your work are required.

​

What you'll do

​

• Design intuitive and effective mobile experiences for iOS and Android platforms, contributing to both feature work and longer-term UX strategy for the mobile app
• Collaborate with product managers, engineers, and researchers to understand user needs, define problems, and explore a range of solutions through wireframes, flows, and prototypes
• Apply user research insights, behavioral data, and A/B test results to iterate and improve designs
• Participate in discovery efforts, helping identify the right problems to solve and how to validate proposed ideas
• Use tools like Figma to create production-ready designs, with a strong emphasis on visual polish and attention to detail
• Design and communicate micro interactions, transitions, and motion design to enhance mobile UX and create a more fluid and engaging user experience, using best practices for mobile animation and interaction design
• Rapidly prototype experiences using design tools, AI-enhanced workflows, or light front-end technologies to convey interaction intent and support iterative testing
• Move quickly and confidently through the design process, adapting to fast-changing priorities while maintaining a user-first approach
• Support and contribute to the CarGurus design system, helping ensure consistency across the mobile app experience
• Consider accessibility and inclusive design principles in all of your work

​

What you'll bring

​

• 3-5 years of UX/product design experience with a strong focus on mobile app design (iOS and/or Android), proficiency with tools like Figma and comfort working in agile, cross-functional teams
• A solid understanding of mobile UX/UI best practices, trends, and platform guidelines
• Demonstrated experience with interaction and motion design, including the thoughtful use of animation to guide, inform, and delight users on mobile platforms
• Familiarity with user-centered design, including usability testing, rapid prototyping, and evidence-based iteration
• Experience using data and analytics to inform design decisions, and a desire to improve designs based on what users actually do
• Strong communication skills - you can explain your design thinking clearly to designers, engineers, and product leaders
• A growth mindset and a passion for continuous learning, including experimentation with AI-powered design tools and emerging UX methods
• Ability to work quickly and efficiently while upholding high design standards in a fast-paced, context-switching environment
• Familiarity with accessibility principles and a commitment to creating inclusive user experiences
• Experience working with React Native and an understanding of how it influences mobile UX implementation is highly desirable
• Familiarity with prototyping tools and techniques - including AI-enhanced design workflows and light coding - to communicate design intent and support usability validation

​

​

Role overview

​

As a core member of the Autolist Platform team, this Software Engineer II will collaborate with cross-functional teams, including data analysts and product managers, to guide projects from concept through technical design, implementation, testing, and performance measurement.

​

This person will also develop and deploy clean, well-tested, efficient, and production-ready code, ensuring high standards of quality and performance.

​

What you'll do

​

• Improve search experience and performance for millions of users across millions of cars.
• Ensure reliable and timely production support for mission-critical Autolist applications, maintaining optimal performance and addressing high-priority incidents with efficiency.
• Iterate rapidly and deploy changes daily.
• Collaborate with and be mentored by experienced engineers.

​

What you'll bring

​

• 3- 5 years of development experience
• Proficient with Java
• Understanding of PostgreSQL or similar Relational Databases
• A strong understanding of data structures, algorithms and complexity analysis
• Proven expertise in optimizing application performance through the design and implementation of efficient caching strategies and performance improvement techniques.
• Data-driven when making decisions.
• Experience with Elasticsearch (preferred)
• Experience with Ruby (preferred)

​

​

Role overview

​

The Account Manager (AM) role leads the success, retention, and growth of their book of business throughout the customer lifecycle. An AM has a positive relationship with both internal (Account Executives) and external (Dealer Partners) stakeholders. As the primary contact for dealers and dealer groups, AMs are responsible for providing an effective and communicative consultative performance analysis and technical support experience to ensure dealers are getting a positive value from their CarGurus subscription.

​

What you’ll do

​

• Account Managers (AM) work closely with Account Executives (AE) to drive growth within the existing customer base through product upgrades, new product sales, and renewals.
• Through effective relationship management and proactive engagement, the primary objective of an AM is to protect against dealership churn and drive the growth of product and services usage.

​

What you’ll bring

​

• Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• Account Manage experience is required
• Education & Experience
• Bachelors degree or equivalent
• At least 1 years of related experience required

​

​

Role overview

​

As a core member of the Autolist Platform team, this Software Engineer II will collaborate with cross-functional teams, including data analysts and product managers, to guide projects from concept through technical design, implementation, testing, and performance measurement.

​

This person will also develop and deploy clean, well-tested, efficient, and production-ready code, ensuring high standards of quality and performance.

​

What you'll do

​

• Improve search experience and performance for millions of users across millions of cars.
• Ensure reliable and timely production support for mission-critical Autolist applications, maintaining optimal performance and addressing high-priority incidents with efficiency.
• Iterate rapidly and deploy changes daily.
• Collaborate with and be mentored by experienced engineers.

​

What you'll bring

​

• 3- 5 years of development experience
• Proficient with Java
• Understanding of PostgreSQL or similar Relational Databases
• A strong understanding of data structures, algorithms and complexity analysis
• Proven expertise in optimizing application performance through the design and implementation of efficient caching strategies and performance improvement techniques.
• Data-driven when making decisions.
• Experience with Elasticsearch (preferred)
• Experience with Ruby (preferred)

​

​

Role overview

​

The Ad Operations Specialist will be responsible for managing the operational execution and success of OEM advertising campaigns across multiple platforms. You will work closely with the sales team (client partner and account manager) during the pre and post sales process to create compelling marketing programs that support client business objectives. You will oversee detailed elements of this function that include cross-checking ad tags for campaign set-up, tracking metrics, identifying issues that may impact performance or delivery, and making adjustments to drive campaign effectiveness.

​

What you'll do

​

• Support and manage multiple advertising campaigns (display, social, video, programmatic) with multiple advertisers, simultaneously.
• Master the CarGurus’ creative and technical specs and be able to communicate them to both internal and external audiences.
• Acquire creative assets from clients and verify compliance with CarGurus ad specs.
• Develop and traffic online advertising campaigns to meet contractual obligations and drive revenue.
• Handle status updates to the internal sales team upon campaign launch.
• Provide comprehensive, weekly campaign health reporting and analytics to ensure campaign pacing and performance.
• Recommend campaign delivery and performance optimizations to the sales team during the campaign flight.
• Create custom reporting deliverables per client request.
• Support end of month reporting for billing reconciliation.
• Partner with the sales team to organize and attend client engagement activities.

​

What you'll bring

​

• 2+ years of digital advertising experience (automotive media planning and buying experience preferred).
• Excellent communication skills and the ability to communicate cross functionally.
• Traffic and campaign implementation and optimization experience required.
• Excellent analytical skills required. Candidates should be able to review large data sets, identify key trends, and make recommendations based on client goals.
• Strong Microsoft Excel skills (pivots tables and VLOOKUP) and experience across Google Suite (Sheets, Slides, Docs, etc.).
• Knowledge of online advertising industry terms, concepts and business models.
• Ability to simultaneously manage multiple campaigns, internal projects, and client deadlines successfully.
• Experience with CM360, GAM, DV360, and Meta Ads Manager preferred (other various 3rd party creative and ad serving systems are a plus!).

​

​

​

Role overview

​

The Account Manager (AM) role leads the success, retention, and growth of their book of business throughout the customer lifecycle. An AM has a positive relationship with both internal (Account Executives) and external (Dealer Partners) stakeholders. As the primary contact for dealers and dealer groups, AMs are responsible for providing an effective and communicative consultative performance analysis and technical support experience to ensure dealers are getting a positive value from their CarGurus subscription.

​

What you’ll do

​

• Account Managers (AM) work closely with Account Executives (AE) to drive growth within the existing customer base through product upgrades, new product sales, and renewals.
• Through effective relationship management and proactive engagement, the primary objective of an AM is to protect against dealership churn and drive the growth of product and services usage.

​

What you’ll bring

​

• Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• Account Manage experience is required
• Education & Experience
• Bachelors degree or equivalent
• At least 1 years of related experience required

​

​

Role overview

​

CarGurus is looking for a User Experience Designer to join our mobile team, helping to build intuitive, delightful, and high-performing experiences for our iOS and Android apps. This mid-career role is a great opportunity for a mobile-focused UX designer who is curious, collaborative, and passionate about solving real-world problems through user-centered design.

​

You’ll work cross-functionally with engineers, product managers, researchers, and data analysts to ideate, prototype, and validate mobile experiences that support millions of users on one of the biggest financial decisions of their lives - buying or selling a car.

​

You will be embedded within our Mobile design pod, working under the guidance and mentorship of our Mobile Lead. Our mobile team builds using React Native, so familiarity with this environment is highly desirable. We’re especially excited about candidates who are experimenting with AI tools, enjoy rapid iteration, and bring an entrepreneurial spirit to their work. Our mobile team is in growth mode, so the ability to execute quickly without sacrificing quality is key. You'll also need to be comfortable navigating shifting priorities and frequent context switching - this is a fast-paced environment where multitasking is essential. Our team values diverse perspectives and learning from one another, and we welcome applicants from all backgrounds. A portfolio or samples of your work are required.

​

What you'll do

​

• Design intuitive and effective mobile experiences for iOS and Android platforms, contributing to both feature work and longer-term UX strategy for the mobile app
• Collaborate with product managers, engineers, and researchers to understand user needs, define problems, and explore a range of solutions through wireframes, flows, and prototypes
• Apply user research insights, behavioral data, and A/B test results to iterate and improve designs
• Participate in discovery efforts, helping identify the right problems to solve and how to validate proposed ideas
• Use tools like Figma to create production-ready designs, with a strong emphasis on visual polish and attention to detail
• Design and communicate micro interactions, transitions, and motion design to enhance mobile UX and create a more fluid and engaging user experience, using best practices for mobile animation and interaction design
• Rapidly prototype experiences using design tools, AI-enhanced workflows, or light front-end technologies to convey interaction intent and support iterative testing
• Move quickly and confidently through the design process, adapting to fast-changing priorities while maintaining a user-first approach
• Support and contribute to the CarGurus design system, helping ensure consistency across the mobile app experience
• Consider accessibility and inclusive design principles in all of your work

​

What you'll bring

​

• 3-5 years of UX/product design experience with a strong focus on mobile app design (iOS and/or Android), proficiency with tools like Figma and comfort working in agile, cross-functional teams
• A solid understanding of mobile UX/UI best practices, trends, and platform guidelines
• Demonstrated experience with interaction and motion design, including the thoughtful use of animation to guide, inform, and delight users on mobile platforms
• Familiarity with user-centered design, including usability testing, rapid prototyping, and evidence-based iteration
• Experience using data and analytics to inform design decisions, and a desire to improve designs based on what users actually do
• Strong communication skills - you can explain your design thinking clearly to designers, engineers, and product leaders
• A growth mindset and a passion for continuous learning, including experimentation with AI-powered design tools and emerging UX methods
• Ability to work quickly and efficiently while upholding high design standards in a fast-paced, context-switching environment
• Familiarity with accessibility principles and a commitment to creating inclusive user experiences
• Experience working with React Native and an understanding of how it influences mobile UX implementation is highly desirable
• Familiarity with prototyping tools and techniques - including AI-enhanced design workflows and light coding - to communicate design intent and support usability validation

We’re building something ambitious at Fly.io: a new public cloud, running on our own hardware all over the world, built to make it easy to run apps close to users everywhere.

​

Fly Machines are containers running under hardware virtualization in our cloud. They’re so lightweight that, once created, they can be stopped and clean-started fast enough to respond to an incoming HTTP request. Unlike “function-as-a-service” platforms, they don’t have time budgets: you can run a Fly Machine for the duration of a single request, or for weeks or months.

​

The Fly platform connects Fly Machines to an Anycast network routing traffic into over 30 regions on all but one (guess) continent. There’s no load balancers to set up or network rules to write: you launch a Fly Machine and you’re live, worldwide, immediately.

We think they’re pretty neat, and we’re looking for people to work with us on them.

​

This Role

​

​

We’re looking for engineers to join the team working on Fly Machines and their orchestrator, flyd.

​

Most of this is Golang code. It has an elegant structure. On thousands of beefy “worker” servers in our fleet, each flyd is solely responsible for its own state — every server is the source of truth for its own workloads, without a global top-down orchestrator. Under the hood, flyd is a specialized database server that durably tracks the steps in a series of fine state machines, like “create a Fly Machine” or “cordon off an existing Fly Machine”.

​

Fly Machines connect up with our network infrastructure, which is written primarily in Rust, through a state distribution system called Corrosion, which is an open source project you can check out for yourself.

​

If you’re ambitious, you can also check out our infra-log to see every way this can go wrong, because being right in the middle of all this is the job you’d be signing up for.

​

What We’re Doing Now

​

​

Fly Machines are making a beeline towards enabling two big internal use cases for us.

​

The first is MPG, our upcoming Managed Postgres offering. Being a platform for managed database means being good both at managing compute resources and, especially, storage — and we’re chasing down a bunch of interesting ideas there. But more than anything else it involves making machines move, and improving and tooling up machine migration so we can transparently shuffle workloads.

​

The second use case is LLM execution environments. A crazy thing happens when you give a hallucination-prone LLM access to a secure, ephemeral environment with which to actually compile and run code: the LLM actually gets good at coding. Making this work well for customers means giving Fly Machines safe access to APIs and secrets without exposing them to untrusted code, and managing gigantic pools of machines.

​

We think these are fun problems. We can’t promise they won’t be stressful problems. If that’s a kind of bittersweet you’re interested in, let’s see if we’d work well together.

​

How We Hire

​

​

This is a senior, fully-remote, full-time position.

​

In order to optimize for pay equity, Fly.io doesn’t negotiate salaries. We have standardized salaries for each employee level. The salary for this role is $190 to $225k USD, depending on level. We offer competitive equity grants with a long exercise window. We provide health care benefits, flexible vacation time (with a minimum), hardware/phone allowances, the standard stuff.

​

Our hiring process may be a little different from what you’re used to. We respect career experience but we aren’t hypnotized by it, and we’re thrilled at the prospect of discovering new talent. So instead of resumes and interviews, we’re going to show you the kind of work we’re doing and then see if you enjoy actually doing it, with “work-sample challenges”. Unlike a lot of places that assign “take-home problems”, our challenges are the backbone of our whole process; they’re not pre-screeners for an interview gauntlet. (We’re happy to talk, though!)

​

There’s more about us than you probably want to know at our hiring documentation.

​

If you’re interested, mail jobs+platform-machines@fly.io. You can tell us a bit about yourself, if you like. Please also include your location (country), and your Github username, for work sample access.

About Zapier

----------------

​

We're humans who simply think computers should do more work.

​

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

​

Job Posted: 27/02/2025

​

Location: Americas (EST to PST)

​

Hi there!

​

We're looking for a technical Engineering Manager to join our Revenue Zone - a critical area focused on building customer-centric revenue systems that power Zapier’s monetization and subscription experience.

​

As an Engineering Manager in the Revenue Zone, you will lead a team of engineers responsible for building, scaling and optimizing our revenue/monetization systems. Your team’s mission includes:

​

• A comprehensive catalog system that defines all customer offerings (Plans, Add-ons, and more).
• A scalable billing platform to support reliable monetization of Zapier’s products.
• Enhanced multi-product purchasing experiences with seamless checkout.
• Global tax compliance capabilities to meet regional regulations.
• A frictionless payment experience that drives Zapier’s subscription business.
• A robust subscription management system that enables flexible pricing and packaging.

​

You'll collaborate with Finance, Data, Product, Design and Support teams to ensure our systems are reliable, scalable, and aligned with business goals.

​

If you're eager to lead high-impact projects at a fast-growing, profitable, and remote-first company, read on!

​

• Our Commitment to Applicants
• Culture and Values at Zapier
• Zapier Guide to Remote Work
• Zapier Code of Conduct
• Diversity and Inclusivity at Zapier

​

About You

-------------

​

• You are an effective team builder and a skilled engineering leader. This isn't your first rodeo. You have at least two years of experience managing a cross-functional team of engineers comprising frontend, full stack, and backend. You know how to hire, train, and develop engineers from all backgrounds. You understand the benefits of building a diverse and inclusive engineering team.
• You’re a collaborator. You leverage your strong communication skills to align on a shared vision and strategy with your Product and Design partners, ensuring that everyone is on the same page and working towards common goals. Your ability to build relationships and foster cooperation leads to successful project outcomes and a cohesive team dynamic.
• You’re an advocate for your cross-functional stakeholders.  You actively seek input from stakeholders and integrate their feedback into decision-making processes. Your strategic approach and transparent communication style foster trust and alignment across teams, equipping them to handle changes and challenges effectively.
• You have deep customer empathy and thrive in the details.  Zapier’s revenue systems power every purchase and maintain every customer relationship. With a customer-centric approach, you work with your team to improve the customer experience and participate in programs to enhance our product offerings.
• You’ve shipped production code and you know what great code looks like. You contribute to design discussions, review code, and establish quality standards for your team. A solid grasp of engineering skills is essential, along with a practical understanding of software development practices. Understanding the current state, anticipating future developments, and maintaining a strategic view is important to you.
• You relish change and seek leverage.  Zapier is growing and we’re adapting our revenue systems with future growth in mind.  You’re comfortable leading change.  These changes will replace whole systems and move ownership in ways that may significantly alter the mission of your team.  You see an opportunity to build a more capable company and can navigate short-term uncertainty
• You have excellent communication skills. You regularly work with engineers and other stakeholders from various disciplines, balancing engineering concerns, such as technical debt, with product concerns. Ideally, you find solutions that address both the team and user needs but if not, help build understanding around difficult decisions.
• You have prior experience or a strong interest in revenue systems, including subscription management, invoicing, and payment processing platforms such as Stripe, PayPal, or Square - covering integration, configuration, and troubleshooting.

​

Things You'll Do

--------------------

​

• Work closely with your product and design peers to deliver customer and company value.
• Develop effective ways to communicate, monitor, and lead your team through weekly one-on-ones and team meetings.
• Keep the leadership team informed on your team’s progress and challenges in ways that are easy and enjoyable to receive, like one-on-one's, update posts, and regular team hangouts.
• Build rapport with each member of the Engineering Team and support them through coaching and mentorship to help level up their skills, and performance management when necessary.
• Participate in code reviews, learning and spreading technical knowledge throughout Zapier -- moving knowledge to documentation where appropriate.
• Maintain a focus on our customers by using customer feedback to guide your team through tradeoffs. You’ll help your team understand when to be rigid on quality and how to be flexible and create with scope.
• Work directly with cross-functional stakeholders to ensure our systems are serving their needs.  This could include Support, Accounting, Finance, and strategic initiative leads.
• Actively recruit, onboard, and train new engineers at Zapier, as well as supporting the continuous improvement of hiring practices in Engineering
• Organize your team to serve our customers.  In addition to our standard incident escalation practices, revenue teams work to resolve technical questions related to customer billing questions.

​

We'd love to hear why you think you'd excel in this role. In answering your application questions, please reference any particular aspects of the "About You" and "Things You Might Do" that resonate with your experience and skills.

​

How to Apply

----------------

​

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. 

​

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

​

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

​

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

​

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here. 

​

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com. 

​

Application Deadline:

-------------------------

​

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

​

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

​

IC2 or IC3

​

Job Posted: 1/27/2025

​

Location: Americas

​

Hi there!

​

We’re looking for an experienced Account Executive to join our growing Sales team.

​

In this role, you’ll join the Emerging sales team and be responsible for selling Zapier’s Automation platform offerings to customers across the globe. A successful Account Executive has demonstrated success selling to companies with employee counts between 250-999, can build pipeline through both inbound and outbound channels, can successfully sell to both executive buyers of Zapier and technical end users of the product, works collaboratively with cross functional teams (Product Marketing, Engineering, Demand Generation, RevOps, etc), and takes ownership for the outcomes of the program.

​

If you want to advance your career at a fast-growing, profitable, impact-driven company, read on…

​

• Our Commitment to Applicants
• Culture and Values at Zapier
• Zapier Guide to Remote Work
• Zapier Code of Conduct
• Diversity and Inclusivity at Zapier

​

About You

-------------

​

• You have 3+ years of demonstrated quota-carrying success in selling horizontal SaaS solutions to multi-stakeholder or technical organizations at the SMB and mid-market level, with a strong focus on automation, integrations, and enhancing tech stack efficiency.
• Proven track record of success in closing SMB and Mid-Market software deals over $50K, and meeting or exceeding your sales quota
• Strong understanding of APIs, integrations, and tools like Zapier, with the ability to explain their importance in modern tech ecosystems.
• Demonstrated ability to discuss IT concerns, including security, scalability, compliance, and performance, in a credible and knowledgeable manner.
• Excellent communication skills both with customers and within an organization
• Ability to develop and navigate senior-level relationships quickly and effectively
• You thrive in a state of ambiguity and are motivated by strong personal drive

​

Things You’ll Do

--------------------

​

• Drive revenue for Zapier, owning the entire sales cycle through close
• Deeply understand your customers to uncover customer needs and pain points
• Navigate complex multi-party sales and win trust through consultative sales conversations with executives
• Collaborate and work with Solutions Engineering, Customer Success Managers, Leadership, etc. to build strategic adoption plans for customers
• Own sales activity and monthly revenue forecasting in Hubspot
• Provide recommendations to our product teams to help influence our Enterprise roadmap

​

How to Apply

----------------

​

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

​

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

​

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

​

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com. 

​

Application Deadline:

-------------------------

​

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

​

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

​

About Zapier

----------------

​

We're humans who simply think computers should do more work.

​

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

​

Job Posted: 1/27/2025

​

Location: Americas

​

Hi there!

​

We’re looking for an experienced Account Executive to join our growing Sales team.

​

In this role, you’ll join the Growth sales team and be responsible for selling Zapier’s Automation platform offerings to customers across the globe. A successful Account Executive has demonstrated success selling to companies with employee counts between 1K-5K, can build pipeline through both inbound and outbound channels, can successfully sell to both executive buyers of Zapier and technical end users of the product, works collaboratively with cross functional teams (Product Marketing, Engineering, Demand Generation, RevOps, etc), and takes ownership for the outcomes of the program.

​

If you want to advance your career at a fast-growing, profitable, impact-driven company, read on…

​

• Our Commitment to Applicants
• Culture and Values at Zapier
• Zapier Guide to Remote Work
• Zapier Code of Conduct
• Diversity and Inclusivity at Zapier

​

About You

-------------

​

• You have 5+ years of demonstrated success in selling horizontal SaaS solutions to multi-stakeholder or technical organizations at the mid-market level, with a strong focus on automation, integrations, and enhancing tech stack efficiency.
• Proven track record of success in closing enterprise-level software deals over $100K and meeting or exceeding your sales quota
• Strong understanding of APIs, integrations, and tools like Zapier, with the ability to explain their importance in modern tech ecosystems.
• Demonstrated ability to discuss IT concerns, including security, scalability, compliance, and performance, in a credible and knowledgeable manner.
• Excellent communication skills both with customers and within an organization
• Ability to develop and navigate senior-level relationships quickly and effectively
• You thrive in a state of ambiguity and are motivated by strong personal drive

​

Things You’ll Do

--------------------

​

• Drive revenue for Zapier, owning the entire sales cycle through close
• Deeply understand your customers to uncover customer needs and pain points
• Navigate complex multi-party sales and win trust through consultative sales conversations with executives
• Collaborate and work with Solutions Engineering, Customer Success Managers, Leadership, etc. to build strategic adoption plans for customers
• Own sales activity and monthly revenue forecasting in Hubspot
• Provide recommendations to our product teams to help influence our Enterprise roadmap

​

How to Apply

----------------

​

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. 

​

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

​

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

​

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

​

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here. 

​

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com. 

​

Application Deadline:

-------------------------

​

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

​

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

​

IC4

​

Job Posted: 01/24/2025

​

Location: America's

​

Hi there!

​

We’re looking for an experienced Enterprise Account Executive to join our growing Sales team.

​

In this role, you’ll support Ryan Kaschakin building the founding Enterprise Sales team at Zapier. Zapier defines Enterprise customers as companies with over 5K employees. A successful Enterprise Account Executive is comfortable operating in an environment with very little existing process or playbooks, can successfully sell to both executive buyers of Zapier and technical end users of the product, works collaboratively with cross functional teams (Product Marketing, Engineering, Demand Generation, RevOps, etc), and takes ownership for the outcomes of the program.

​

If you want to advance your career at a fast-growing, profitable, impact-driven company, read on…

​

• Our Commitment to Applicants
• Culture and Values at Zapier
• Zapier Guide to Remote Work
• Zapier Code of Conduct
• Diversity and Inclusivity at Zapier

​

About You:

--------------

​

• You have 8+ years of demonstrated success in selling horizontal SaaS solutions to multi-stakeholder or technical organizations at the enterprise level, with a strong focus on automation, integrations, and enhancing tech stack efficiency.
• Proven track record of success in closing enterprise-level software deals over $250K and meeting or exceeding your sales quota
• Strong understanding of APIs, integrations, and tools like Zapier, with the ability to explain their importance in modern tech ecosystems.
• Demonstrated ability to discuss IT concerns, including security, scalability, compliance, and performance, in a credible and knowledgeable manner.
• Excellent communication skills both with customers and within an organization
• Ability to develop and navigate senior-level relationships quickly and effectively
• Driven and self-motivated and ability to thrive in a state of ambiguity

​

Things You’ll Do:

---------------------

​

• Drive revenue for Zapier, owning the entire sales cycle through close.
• Deeply understand your customers to uncover their needs and pain points.
• Navigate complex multi-party sales and win trust through consultative sales conversations with executives.
• Collaborate and work with Solutions Engineers, Customer Success Managers, Leadership, etc. to build strategic adoption plans for customers in large accounts.
• Own sales activity and monthly revenue forecasting in Hubspot
• Provide recommendations to our product teams to help influence our Enterprise roadmap

​

How to Apply

----------------

​

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

​

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

​

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

​

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com. 

​

Application Deadline:

-------------------------

​

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

​

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

​

About Zapier

----------------

​

We're humans who simply think computers should do more work.

​

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

​

Job Posted: 1/17/2025

​

Location: North America 

​

Hi there!

​

I’m Jake, the hiring manager for this role and the Canvas Engineering Manager at Zapier. At Zapier, we like to share our README's. Here’s mine so you can get to know me better.

​

We’re looking for a Senior Backend Engineer to join the Canvas team. Canvas is Zapier’s platform for visually designing, building, and automating business workflows. Within Canvas, AI Assist is our cutting-edge initiative that leverages AI to recommend optimizations and help users build systems via APIs.

​

Zapier's Canvasempowers users to visually design, build, and automate customer workflows. With intuitive diagramming tools and AI-assisted automation, users can transform ideas into powerful systems using Zapier's extensive suite of products. Users can annotate, share, and collaborate on Canvas documents, providing a clear and visual way to explain and refine their automations.

​

If you’re excited about building scalable systems that enable AI-driven automation and love creating tools that help customers simplify complex workflows, this role is for you!

​

• Our Commitment to Applicants
• Culture and Values at Zapier
• Zapier Guide to Remote Work
• Zapier Code of Conduct
• Diversity and Inclusivity at Zapier

​

About You

-------------

​

Required Technical Skills/Experience:

​

• 6+ years of professional experience in software engineering, with a focus on backend systems, APIs, and scalable architectures.
• Proficiency in TypeScript (preferred), Python, or a similar language for high-performance backend development.
• Experience designing, building, and maintaining APIs for complex systems, including API versioning and lifecycle management.
• Strong understanding of graph-based and relational database design, with the ability to represent complex relationships and dependencies.
• Demonstrated ability to make architectural decisions for scalable and high-throughput systems.
• Proven experience integrating AI/ML systems into production workflows, including optimization for inference and monitoring.
• Experience collaborating with cross-functional teams, including AI/ML specialists, product managers, and other engineers.
• Expertise in designing modular, reusable architectures for multi-team, multi-product ecosystems.
• Proficiency in optimizing backend performance, especially for latency-sensitive and high-throughput APIs.
• Experience with distributed ownership of data models and ensuring consistency across interconnected systems.

​

Nice-to-Have Technical Skills/Experience:

​

• Hands-on experience with LLMs or AI-powered recommendation engines in production systems.
• Hands-on experience with Fastify.
• You live by the "always ship new code" mantra. You take pleasure in releasing code frequently, knowing that every deployment brings with it enhancements that directly impact users. You believe in frequent, iterative improvement.
• You value collaboration. You understand that building software is a team sport, and you enjoy working as part of a tight-knit team. You’re happy to pitch in and help the team, whether by reviewing code, pairing on a tricky problem, or just thinking about how to solve the challenges we’re facing.
• You're driven by results, not by process. In the ever-changing landscape of software development, you recognize that while processes are essential, they should never overshadow the end goal: delivering exceptional value.
• You care about the 'why' more than the 'what'. If priorities seem nebulous or not optimized, you're confident and proactive in seeking clarity, ensuring that the team's efforts align with the broader vision. Misalignments don't escape you, and you're quick to flag them.
• You're intentional and articulate. Every design choice you make stems from a place of intentionality. You're not one to follow the herd blindly. Instead, you advocate robustly for your design choices and implementation strategies.
• You love teaching. You enjoy sharing knowledge with the rest of your team and building a culture of continuous growth. You have experience coaching engineers to help them level up.
• You're an avid learner. The tech world's constant evolution excites you. Always on the prowl for the next big thing, you're quick to immerse yourself in the intricacies of its implementation.

​

Things You’ll Do

--------------------

​

Zapier is a small, fast-growing, and remote-first company, so you'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:

​

• Enhance AI Assist Capabilities: Build and optimize backend systems that power AI-driven recommendations, ensuring seamless integration with Canvas workflows. Develop high-throughput systems to process and serve data efficiently for AI-powered features.
• Collaborate with Product and Design Teams: Partner with product managers, UX designers, and AI/ML specialists to deliver intuitive and impactful backend solutions that support our users’ automation needs.
• Deliver our API-First Vision: Architect and implement scalable, developer-friendly APIs that enable seamless communication between Canvas and other Zapier products. Ensure APIs are secure, reliable, and optimized for performance.
• Optimize System Performance: Monitor and improve the reliability, scalability, and efficiency of backend systems, addressing performance bottlenecks, error rates, and maintaining high availability.
• Design Scalable Data Models: Create graph-based and relational data models that represent complex relationships and dependencies, supporting interconnected products across the Zapier ecosystem.
• Resolve Bugs and Implement Feature Requests: Investigate and address backend issues, ensuring they are resolved promptly while continuously looking for ways to improve based on user feedback.
• Collaborate Across Teams: Work with engineers, data specialists, and AI/ML teams across the organization to align on goals, share best practices, and drive innovation in backend system design.

​

You’ll also have the opportunity to specialize in various areas of the Zapier codebase. Specializing won’t limit your growth at Zapier—we believe that each engineer brings a unique perspective and can contribute across teams. Collaboration is key, and you’ll frequently work with other teams to assist with impactful projects.

​

How to Apply

----------------

​

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. 

​

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

​

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

​

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

​

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here. 

​

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com. 

​

Application Deadline:

-------------------------

​

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

​

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

​

About Zapier

----------------

​

We're humans who simply think computers should do more work.

​

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

​

Job Posted: 1/17/25

​

Location: North America 

​

Hi there!

​

We’re Saad, the Senior Engineering Manager of New Products, and Jake, the Canvas Engineering Manager at Zapier. We’d like to share our README’s so you can get to know us better—here’s Saad’s and here’s Jake’s.

​

Zapier is on the lookout for a talented Senior Fullstack Engineer to join the New Products team. Our mission at Zapier is to empower everyone with the ability to increase their productivity through automation. We've already enabled millions to enhance their businesses, and now we're taking it a step further with our New Products: Tables, Interfaces, Chatbots and Canvas.

​

Our hiring teams:

​

Zapier Chatbots revolutionizes customer interaction with AI-powered, customizable chatbots that handle everything from lead generation to customer support. Seamlessly integrated with OpenAI's models, they generate intelligent responses without the need for complex decision trees. Users can share their chatbot effortlessly via a link or embed it directly on their site. They can tailor the chatbot with brand colors and specific business knowledge to enhance user experience. They can also collect valuable lead information and streamline operations, all while focusing on scaling their business efficiently.

​

Zapier Canvas empowers users to visually design, build, and automate business workflows. With intuitive diagramming tools and AI-assisted automation, users can transform ideas into powerful workflows using Zapier's extensive suite of products. Canvas AI offers recommendations to optimize existing workflows, making them more efficient and automated. Users can annotate, share, and collaborate on Canvas documents, providing a clear and visual way to explain and refine their automations.

​

If you’re excited about building scalable systems that enable AI-driven automation and love creating tools that help customers simplify complex workflows, this role is for you!

​

• Our Commitment to Applicants
• Culture and Values at Zapier
• Zapier Guide to Remote Work
• Zapier Code of Conduct
• Diversity and Inclusivity at Zapier

​

About You

-------------

​

You have 6+ years of experience with a minimum of 2 years at a senior level. You've dedicated at least 4 of those years to crafting and refining web-based software products. You’re a Fullstack engineer with an expertise in Frontend.

​

Required Technical Skills/Experience:

​

1. Strong expertise in using TypeScript and React for building web applications.
2. Experience with OpenAPI for defining developer-friendly APIs.
3. Proficiency in working with PostgreSQL.
4. Using tools like Datadog for monitoring and performance optimization, and to identify and address performance bottlenecks.

​

Nice-to-Have Technical Skills/Experience:

​

• You live by the "always ship new code" mantra. You take pleasure in releasing code frequently, knowing that every deployment brings with it enhancements that directly impact users. You believe in frequent, iterative improvement.
• You value collaboration. You understand that building software is a team sport, and you enjoy working as part of a tight-knit team. You’re happy to pitch in and help the team, whether by reviewing code, pairing on a tricky problem, or just thinking about how to solve the challenges we’re facing.
• You're driven by results, not by process. In the ever-changing landscape of software development, you recognize that while processes are essential, they should never overshadow the end goal: delivering exceptional value.
• You care about the 'why' more than the 'what'. If priorities seem nebulous or not optimized, you're confident and proactive in seeking clarity, ensuring that the team's efforts align with the broader vision. Misalignments don't escape you, and you're quick to flag them.
• You're intentional and articulate. Every design choice you make stems from a place of intentionality. You're not one to follow the herd blindly. Instead, you advocate robustly for your design choices and implementation strategies.
• You love teaching. You enjoy sharing knowledge with the rest of your team and building a culture of continuous growth. You have experience coaching engineers to help them level up.
• You're an avid learner. The tech world's constant evolution excites you. Always on the prowl for the next big thing, you're quick to immerse yourself in the intricacies of its implementation.
• You have experience using LLMs to build features.
• Experience with Tailwind or styled-components.
• Experience with Fastify.

​

Things You’ll Do

--------------------

​

Zapier is a small, fast-growing, and remote-first company, so you'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:

​

• Make Chatbots Smarter: Improve a chatbot’s ability to answer complex questions by wiring it up to more data, adding analytical capabilities and RAG.
• Elevate the Canvas Core Diagramming Experience: Create cutting-edge features that empower users to visualize and build automations faster than ever before.
• Collaborate with Product and Design Teams: Work in unison with our product, design, and UX teams to envisage and develop products with intuitive user experiences, making the interconnection of diverse apps seamless.
• Craft Frontend UIs: Design visually appealing and highly performant user interfaces that resonate with our user base.
• Deliver Our API First Vision: Architect and implement APIs that serve the frontend application, ensuring data integrity and security. Work on making our existing APIs more developer-friendly to enable other teams to integrate with Chatbots and Canvas more easily.
• Monitor System Health: Regularly check system reliability and performance, ensuring high availability and optimal user experience.
• Resolve Bugs and Address Feature Requests: Dive deep into any reported issues, ensuring they're resolved promptly, and constantly look for areas of improvement based on user feedback.
• Collaborate Across Teams: Engage with various teams and stakeholders throughout Zapier, bringing value to our customers in innovative ways.

​

You’ll also have the opportunity to specialize in a variety of areas of the Zapier codebase. Focusing on a specialization will not limit your growth at Zapier as we believe that each engineer brings a unique perspective and can contribute in all areas. We encourage collaboration and will frequently have engineers contribute across teams to assist with projects.

​

How to Apply

----------------

​

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. 

​

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

​

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

​

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

​

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here. 

​

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com. 

​

Application Deadline:

-------------------------

​

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

​

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

​

About Zapier

----------------

​

We're humans who simply think computers should do more work.

​

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

​

Job Posted: 3/31/25

​

Location: India

​

Hi there!

​

We're looking for an experienced IT Systems Engineer to join our team. Zapier is on a mission to make everyone more productive at work. Zapier has helped millions of people build businesses through the power of automation.

​

This is an exciting role at Zapier in a growing team, and you will play a direct role in implementing and improving Zapier's IT infrastructure. Working closely with our Engineering, People Ops, and Security Teams you will implement, manage, automate, and support the tools and services that power a globally distributed engineering team.

​

We believe that a good IT experience is a perk, it keeps people productive and engaged rather than getting in the way. You will help to maintain a world-class Mac experience for our employees and streamline access management by implementing SSO applications and automating processes. You will help scale our IT infrastructure and processes to the next level as a service owner, and you will be crucial to its success as Zapier grows. This isn't an IT Helpdesk job, but assisting and providing great customer service for Zapier’s IT needs is part of the role.

​

If you’re interested in furthering your career at a fast-growing and profitable org, then read on…

​

• Our Commitment to Applicants
• Culture and Values at Zapier
• Zapier Guide to Remote Work
• Zapier Code of Conduct
• Diversity and Inclusivity at Zapier

​

About You

-------------

​

• You’re a skilled IT Systems Engineer. We’re looking for 3+ years of direct hands-on experience in the roll-out, maintenance, and support of an expanding IT infrastructure. Our fleet is all MacOS.
• You’re an excellent communicator. We’re a 100% remote team, and writing is our primary means of communication at Zapier.
• You believe relationships are critical to success. You understand that building and maintaining trust across the organization is vital.
• You’re creative and resourceful. You try as many angles as possible to implement simple and scalable IT solutions. You’re able to see the big picture but are pragmatic in implementing solutions that meet the needs of today. You must have strong attention to detail and an eye for creating an amazing employee experience.
• You’re solid at time management. You’ll balance a variety of fast-moving projects, and pull the cord early when things go awry. As a part of a distributed team, you are trusted to work with minimal supervision.
• You want to grow with us. As a part of a growing company, you have an opportunity to make an impact, and you’re keen to build processes that’ll make your job more efficient over time.

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Things You’ll Do

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Zapier is a fast-growing and remote-first company, so you'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:

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• Your main responsibility will be managing our Okta instance, including implementing SSO applications, managing onboarding and offboarding and creating automation workflows with Okta Workflows & Zapier to improve the admin and end-user experience
• Develop tools and processes to automate and optimize manual work, user account creation, and integrations with tools. You will frequently work with APIs to power our automations.
• Triage and support IT issues as they arise. Build and improve automations to eliminate frequent requests.
• Perform user account management as part of onboarding and offboarding.
• Identify and implement improvements to our IT infrastructure.
• Work with dozens of SaaS tools, such as Google Workspace, Jira, Slack, 1Password, Zoom, etc.
• Work with the rest of the team to enhance our Mac experience.

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Application Review:

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Please note that to ensure our hiring team can review every application, we may remove this posting once we reach a certain number of applicants that allows us to respond in a timely manner. We will be able to repost the position once our review cycles have concluded. Thank you so much for your understanding!

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How to Apply

----------------

​

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. 

​

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

​

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

​

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

​

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here. 

​

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com. 

​

Application Deadline:

-------------------------

​

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

​

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

​

Location: North America (our team is split across AMERS time zones)

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Job Posted: 3/19/2025

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Hi there!

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We’re looking for a Sr. Strategy and Analytics Specialist to play a pivotal role in generating insights and strategic recommendations that drive the customer experience at Zapier. This role will serve as a strategic thought partner to Customer Support leadership, focusing on leveraging data and analytics to drive operational improvements, inform decision-making, and support future-focused initiatives. This independent contributor role blends elements of strategy, analytics, and operations to enhance productivity, optimize resource allocation, and align support processes with broader organizational goals. As a subject-matter expert, the Sr. Strategy and Analytics Specialist will bridge the gap between data, FP&A, and customer support teams.

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Technical Support Operations builds and supports the tools, automation, and insights that power seamless, efficient customer support. We bridge support, engineering, product, and operations to reduce manual effort, optimize workflows, and drive proactive, data-driven solutions—ensuring support scales with Zapier’s mission of automation for everyone.

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If you’re interested in advancing your career at a fast-growing, profitable, impact-driven company, then read on…

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• Our Commitment to Applicants
• Culture and Values at Zapier
• Zapier Guide to Remote Work
• Zapier Code of Conduct
• Diversity and Inclusivity at Zapier

​

About You

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​

Experience

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• You have 4+ years of experience in a customer-focused analytics, strategy, or operations role. You’ve worked at a B2B or SaaS company where you have experience in analytics and reporting, CRM setup and data architecture, and partnered closely with support stakeholders to improve performance. You’ve identified gaps or opportunities in the customer experience and recommended solutions to improve them. If you have experience in self serve customer automations that’s a bonus.
• You love working with data. You have demonstrated the ability to analyze data to identify new opportunities and drive future decisions, while effectively weighing investment versus business outcome. You’ve eliminated data silos that slow execution and hinder reporting. You are highly proficient in data analysis, modeling, and visualization for broad audiences. Your curiosity drives you to use data to uncover opportunities and understand the next steps to drive results.
• Problem-solving energizes you. You make work lighter for your teammates by finding more efficient and effective ways to execute work. You dive deep when necessary but can see the long term return on your time investment. You can automate as much as possible to stay focused on solving the highest impact problems. You are comfortable with ambiguity and can break down complex problems into achievable goals. You are hands on with your work, balancing strategy with tactical execution.
• You have workforce experience. You’ve worked with forecasting, capacity planning and data modeling frameworks to support multi-channel and global support teams. Bonus if you’ve worked with financial modeling related to headcount planning.
• You have ample technical skills. While you may not know how to code, you have an automation-first mindset and can navigate CRM and business intelligence tools and technologies with ease. You can communicate business needs to data science and engineering teams as well as technical tradeoffs to business stakeholders. If you have experience using AI to drive insights or experience using Zapier, that’s a bonus!
• You’re an outstanding communicator. You know your audience and how to cater your communications to meet their needs effectively and with clarity. You ask questions to uncover the goals and motivations of your colleagues, but you aren’t afraid to dive in when the information isn’t clear. You’re able to use data to tell a clear story and create actionable recommendations. You are comfortable ensuring stakeholders are aligned, even if that means disagree and commit.

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Role Specific Skills:

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• Advanced analytical and data visualization expertise, including Looker and other data visualization tools, dashboard creation, and trend monitoring.
• Strong understanding of workforce management, financial forecasting, and customer support metrics.
• Proficient in CRM tools (e.g., Hubspot, Zendesk), support analytics, and data visualization for GTM and support teams.
• SQL experience is a plus—while not required, proficiency in SQL would enable greater autonomy and efficiency in data analysis.

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Things You’ll Do

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​

Strategic Insights and Decision Support:

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• Act as a thought partner to Support leadership, providing data-driven recommendations to enhance productivity and operational efficiency.
• Monitor support performance trends, identify key insights, and propose strategic changes to optimize operations.
• Quantify the ROI of initiatives to guide investment decisions and ensure alignment with strategic business objectives.

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Data Management and Reporting:

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• Design, build, and maintain automated dashboards and scalable reporting frameworks to enable stakeholders to self-serve analytics and track key metrics.
• Collaborate with Data Science to enhance data architecture, ensuring operational reliability and robust reporting capabilities.

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CRM and Data Optimization:

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• Leverage CRM tools (e.g., Hubspot, Zendesk) to integrate data flows, improve data quality, and deliver actionable insights.
• Proactively identify and eliminate data silos, ensuring accurate reporting and seamless data operations.

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Forecasting and Capacity Planning:

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• Partner with FP&A to model the impact of new initiatives and align budgetary goals with operational strategies.

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Operational Efficiency and Process Improvement:

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• Collaborate with cross-functional teams to identify inefficiencies and implement scalable process improvements.
• Use AI and other advanced tools to automate workflows and generate actionable insights, focusing on areas with high ROI potential.

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Cross-Functional Collaboration:

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• Work with FP&A, Support, and Data teams to align forecasts, capacity plans, and productivity targets with strategic objectives.
• Partner with the Technical Support Operations (TSO) team to define requirements and contribute to a scalable support operations roadmap.
• Foster strong collaboration across teams to ensure initiatives are prioritized based on impact and aligned with long-term goals.

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Impact and Success Measures

-------------------------------

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• Improved alignment between financial forecasts, capacity plans, and operational goals.
• Streamlined reporting and analytics processes to provide real-time insights to leadership.
• Enhanced operational performance through data-driven recommendations and process improvements.
• Effective integration of CRM and operational data for seamless reporting and performance monitoring.
• Proactive use of AI and automation to reduce manual work and improve the quality of insights.

​

How to Apply

----------------

​

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

​

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

​

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

​

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com. 

​

Application Deadline:

-------------------------

​

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

​

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

​