Find Your Dream Job at a Company that Shares Your Values

Analyst - IT Infrastructure

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Join us as a Analyst – IT Infrastructure on our IT Infrastructure team in Bangalore, IN to do the best work of your career and make a profound social impact.

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What you'll achieve

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As a Analyst – IT Infrastructure, you will support the internal and external users by seeing the big picture, understanding needs and tying them to results, and driving value. You will work primarily with the End Users to ensure appropriate technologies are in place to support Boomi.

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You Will

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• Engage in providing End User Technology support in our IT Infrastructure operations
• Be responsible for support delivery, driving issues reported into IT Service desk and escalations, investigation and resolution of incidents, ensuring outage updates are timely and of sufficient quality
• Manage all end user issues related to Hardware, Software Installation & Access and Network.
• Provide recommendations on troubleshooting and other technology improvements to quickly resolve incidents, ensuring infrastructure and application stability
• Manage relationships with Business Partners in the Regions to promote a strong alignment, continuous development and focused on increasing customer satisfaction via reduced meantime to Restore Service and increased data quality
• Manage all procedures related to identification, prioritization, and resolution of incidents and requests, including the monitoring, tracking and coordination for end user IT issues.
• Maintain communications and coordination between internal and external services providers in order to maintain situational awareness
• Work with management team to promote the up-skilling of talent, and drive a positive culture aligned to our corporate values
• Foster relationships with key customers, infrastructure teams and end users becoming a champion of end-user satisfaction.

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Take the first step towards your dream career

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Every Boomi team member brings something unique to the table.

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Here's what we are looking for with this role:

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Essential Requirements

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• BE/BTech in information technology/Computer science or combination of education and equivalent work experience.
• 3- 5 years of relevant experience in IT Service Desk functions, majorly into End User Computing
• 3-5 years of relevant experience in Windows and Mac devices support.
• Prior hands-on experience in Okta, Intune, Google Admin center, Zscaler, O365 and Jira Service Management tool.
• Strong analytical skills with the ability to synthesize the ecosystem and relationships of various IT technologies for the delivery of business services
• Efficient Communication Skills, providing right information to right stakeholder, at right time.
• Track record working with IT Executives, exhibiting composure, credibility, and technical acumen

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Desirable Requirements

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• ITIL4 foundation certification
• Certification in Okta, Intune
• Ability to work in rotational shifts and weekends and provide 24/7 on-call support

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Company Overview

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Deepgram is a foundational AI company on a mission to transform human-machine interaction using natural language. We give any developer access to the fastest, most powerful voice AI platform including access to models for speech-to-text, text-to-speech, and spoken language understanding with just an API call. From transcription to sentiment analysis to voice synthesis, Deepgram is the preferred partner for builders of voice AI applications.

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Opportunity

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Deepgram is looking to hire a Solutions Engineer to support our customers, prospects, and community by delivering world-class deep learning solutions and using state-of-the-art A.I. techniques to automate support, where applicable. You will work closely with Deepgram’s go-to-market team, researchers, and other engineers to identify technologies, integrations, and workflows to streamline the support experience. Your work will help identify and solve fundamental customer issues by building automated solutions. By interacting with prospective and signed customers and customer tickets directly, you’ll be able to create new training data and vet our automation tooling. You will triage immediate issues, problem-solve subtle and evasive bugs, and make product improvements to our production codebase to enhance the customer experience. You will be energized to engineer and build novel solutions to solve customer hurdles, advise on integration best practices and caveats, leverage technology to drive business value, and dive into a highly technical codebase, all with a customer first approach.

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What You’ll Do

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• Bring a highly technical and analytical view to solving customer challenges
• Work with customers, prospects, and community members directly to understand their market and product needs
• Employ your natural curiosity in building solutions for our clients
• Use your strong development background to serve as the technical lead throughout the customer lifecycle
• Rapidly build working prototypes for customers while working across engineering, sales and marketing teams
• Deploy best practices and educate customers to increase adoption with a highly technical product

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You’ll Love This Role If You

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• Understand AI is here and are eager to use it for good
• Thrive in providing technical leadership in a client focused environment
• Are curious and eager to engineer custom end-to-end solutions that lead to future automation
• Have a think smart, act first mindset (one of our core values)
• Are excited to work with cutting-edge hardware and high-performance software stacks.

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It’s Important To Us That You Have

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• Strong engineering background with proven proficiency in programming languages such as Python, Rust, and TypeScript/JavaScript
• Ability to learn, digest and deploy technical solutions in a range of technical stacks
• Experience delivering software demonstrations to audiences ranging from the C-suite, developers, and less-technical end-users
• Experience partnering with sales to win and expand business by providing technical solutions
• Proven experience solving problems with a critical focus
• Proven experience building and supporting software products

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It Would Be Great if You Had

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• An understanding of the processes involved in modern machine learning frameworks, e.g. PyTorch, ONNX, TensorRT, HuggingFace models

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Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $85 million in total funding after closing our Series B funding round last year. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you!

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Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.

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We are happy to provide accommodations for applicants who need them.

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Role overview

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The Regional Sales Director will seek to build relationships in the assigned geographical market with dealer decision makers and automotive dealership groups. The Director's primary responsibility will be to represent CarGurus in a designated territory, consult with that territory's automotive retailers, reviewing on-line business practices, and consulting with dealership management and Internet department staff.

What you'll do

• Develop, preserve, and grow direct relationships in a designated geography through prospecting, sales calls, and relationship development and management
• Create and manage relationships with area automotive retailers by demonstrating value as an on-line marketing strategy consultant
• Ensure customer satisfaction by responding quickly and accurately to dealer concerns and needs and following thru on prompt resolution
• Provide in-depth analyses and reports regarding field activities and dealership progress
• Provide written and verbal feedback to the product and operational teams on new product ideas and/or suggested modifications to existing products
• Collaborate internally with various operational teammates to maximize client retention and relationship growth efforts

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What you'll bring

• Strong business consulting, analysis and reporting skills
• Ability to work independently from a remote/home office
• Motivated self-starter with the desire to succeed in a fast-paced rapidly growing company
• Collaborative background working with various internal teammates to execute go-to-market strategy effectively and efficiently
• Proficient in Google Workspace

The Business Development Representative’s (BDR) goal is to fill the Sales team’s pipeline with qualified opportunities. The BDR role is instrumental in the success and growth of the business and gives individuals ample opportunity to use your personality & creative/strategic thinking abilities to directly influence conversations with our prospects. The BDR role is designed to provide individuals with hands-on experience in a fast-paced start-up environment where things are constantly changing and evolving. Success in this role will lead to internal opportunities in Sales, Client Experience, Marketing, Partnerships, Strategic Accounts, etc. within 12-24 months.

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Responsibilities:

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• Develop new relationships through phone, email, and social media communications in order to establish meetings with senior level decision makers in companies that could benefit from what we have to offer
• Assess the prospect's needs, identify and build upon pain points, explain Movable Ink solutions, and qualify/disqualify prospects on introduction/discovery calls and meetings to then hand off for your Account Executive to begin their sales process
• Work with your Account Executive to build and maintain a healthy sales pipeline
• Take & log organized notes, build out presentation decks, gather contact information & nurture contacts post-opportunity
• Research accounts and prospects thoroughly, identifying pain points, company-wide initiatives, and director-level objectives in order to formulate an outreach and execution strategy with your Account Executive
• Build mock-ups for prospects that illustrate how Movable Ink can provide additional value beyond what they’re currently doing
• Utilize our sales database and prospecting tools to manage your pipeline and maintain accurate information about suspects, prospects, and their companies

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Qualifications

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• Self-motivation and the desire to work successfully in a fast-paced, highly strategic sales environment
• Experience with prioritization and organization in a professional environment; both in person and remotely
• Proven ability to collaborate effectively with colleagues, management, and other departments
• 1+ years of experience in a marketing or sales development role preferred, but not required

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The base pay range for this position is $55,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

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As a Technical Support Specialist you will be challenged with investigating and resolving complex customer issues escalated by our clients, Client Experience and Solutions teams.  

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Additionally you will have the opportunity to be innovative and forward-thinking, creating documentation, streamlining processes, and building internal tools and features to address common customer issues and gaps in product functionality. In effect you’ll be solving difficult problems upstream to improve both product quality, as well as the overall customer experience.

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This role requires either a Sunday to Thursday or Tuesday to Saturday schedule.

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Responsibilities:

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• Become a technical expert in Movable Ink’s Products and custom solutions
• Take ownership of client and internal support requests from initial contact to resolution including troubleshooting, determining root cause, and ensuring that the initiator understands the resolution
• Provide customer feedback to our Product and Engineering teams
• Write documentation, knowledge base articles, and tutorials to improve the customer experience of Movable Ink’s products and services
• Able to participate in on-call rotation approximately once per month

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Qualifications:

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• Demonstrated ability to solve technical problems
• Ability and willingness to work a shifted schedule, either Sunday to Thursday or Tuesday to Saturday
• Desire to educate others in Movable Ink’s Products and technical knowledge to reduce repeat support requests
• Basic experience with support tools such as Django, Kibana, Jenkins, Google Cloud Platform, Grafana, and AWS Cloud Watch or similar.
• Solid knowledge of web technologies/tools (Web Services, API’s, HTML/CSS, relational data, etc.)
• Experience with at least one of the languages that underpin the modern web (JavaScript, Python etc.)
• Solid knowledge of databases including SQL
• Solid understanding of browser debugging (XMLHttpRequests, analyzing page source, HAR captures, iFrame behavior, Meta tags, performance testing, etc)
• Solid understanding of cloud hosting platforms

We are seeking a creative and strategic Director, Event Marketing with 10+ years of experience in event marketing to join our dynamic and wildly talented Growth Marketing team. This role is responsible for overseeing all aspects of our event marketing strategy, including field events, third-party sponsorships, large-scale hosted events including our bi-annual flagship event, Think Summit, as well as our customer marketing efforts. The ideal candidate will bring a strong attention to detail, but also possess the ability to delegate effectively and focus on high-level strategy, partnerships, and delivering immersive brand experiences.

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You will lead a team of experienced marketers, serve as the main point of contact for various go-to-market teams, and act as a key member of the Growth Marketing leadership team. Responsible for a large cross-section of pipeline, you will bring a data-first approach to strategy development and performance reporting. You are willing to work in the NYC headquarters 2+ days a week 

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Responsibilities:

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• Lead and Oversee Event Marketing: Manage all aspects of events marketing, including large-scale hosted events in NYC and London (500-1000 attendees), field events, and third-party conferences. Ensure seamless event execution, from strategic planning to on-site delivery
• Team Leadership & Management: Oversee a team of 6 event marketers and two agencies. Provide guidance, mentorship, and strategic direction while empowering the team to take ownership of day-to-day operations. Ability to work from the NYC headquarters 2+ days a week
• Collaboration with Sales & Executive Leadership: Work closely with senior sales leadership and the executive team to align marketing efforts with broader business goals, ensuring that event marketing initiatives directly support our most important go-to-market initiatives
• Pipeline Generation: Events are one of the largest pipeline-driving areas at Movable Ink and this role will be directly responsible for generating, accelerating, and reporting on events-sourced pipeline
• Partner & Vendor Management: Build and maintain strong relationships with key partners and vendors to create immersive and unique brand experiences that stand out in the industry.
• Creative Brand Experiences: Spearhead innovative, out-of-the-box strategies for events and experiences. Creativity is a key element in everything you do, ensuring each event and interaction is memorable and impactful
• Budgeting and Analytics: Manage budgets for events and customer marketing programs, ensuring ROI through data-driven decision-making. Regularly report on metrics and performance, using Salesforce and other analytics tools to measure success and refine strategies
• Event Management Tools & Software Expertise: Utilize Bizzabo for event management, Salesforce for tracking pipeline contributions, and other tools to streamline processes and reporting.

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Qualifications:

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• 10+ years of experience in events marketing and customer marketing, ideally within a B2B SaaS environment
• Proven track record of managing global, large-scale events
• Experience creating brand identities
• Highly detail-oriented with the ability to delegate and focus on strategic-level activities
• Strong leadership skills with experience managing a team of marketing professionals
• Exceptional creativity and a passion for delivering immersive and unique brand experiences
• Proficiency in event management software, Salesforce, Marketo, and pipeline reporting
• Excellent interpersonal and communication skills, with the ability to work effectively with senior sales and executive teams
• Strong budget management and analytical skills, with experience using data to drive decisions.
• Willingness and ability to travel; ability to come to our NYC HQ 2+ days per week
• Familiarity with the companies in Movable Ink’s partner ecosystem is a plus

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The base pay range for this position is $180,000-$205,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

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Hey there, I’m Matt, Director of Engineering at Customer.io!

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I’m looking for an Engineering Manager to lead our In-App squad, part of the Messaging Channels team. Your focus will be enabling marketing and growth teams to engage their audiences across channels and platforms. From in-app messages and push notifications to emerging channels like WhatsApp and Rich Communication Services (RCS), your work will directly impact millions of people who receive messages through our platform every day.

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You’re exactly the person we’re looking for if you’re excited to solve engineering problems at a scale that most engineering teams can only dream of. You relish the ability to make a direct impact on billions of end users who interact with messages sent through our platform each day. You want a place where you can use your technical leadership to help shape the future not only of our engineering team, but of customer engagements and contribute to our mission to “Say more, more powerfully”.

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Some things you'll do

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• Lead the In-App squad, mentoring engineers and fostering a culture of collaboration, innovation, and continuous improvement.
• Oversee the technical execution of features like in-app messaging, push notifications, and integrations with emerging channels like WhatsApp and RCS.
• Partner with Product and Design teams to define a strategy for delivering robust, scalable, and secure messaging solutions that meet customer needs.
• Drive cross-functional initiatives and align engineering goals with business objectives and product strategy.
• Participate in technical design discussions, ensuring solutions are architecturally sound, reliable, and cost-effective.
• Ensure the team delivers high-quality work through effective project management, code reviews, and engineering best practices.
• Advocate for end-user preferences in every engineering decision, ensuring that performance, reliability, and user respect remain top priorities.
• Be hands-on where needed—engaging in code reviews, troubleshooting, and architectural discussions to unblock the team

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What we're looking for

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• Has 3+ years of experience managing software engineering teams, ideally in a SaaS environment or with a focus on messaging or marketing platforms.
• Has technical expertise in building and scaling backend systems or full-stack applications, with prior senior-level engineering experience.
• Can partner effectively with Product Managers and Designers to deliver impactful, user-focused solutions.
• Is familiar with building reliable, scalable systems, and is excited by discussions around infrastructure performance and optimization.
• Thrives in a remote, asynchronous environment and can communicate effectively across time zones.
• Brings a strong product mindset and a passion for solving customer problems through innovative engineering.
• Has experience mentoring engineers and fostering a collaborative, high-performing team culture.
• Works within North/South American time zones.

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About Customer.io

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Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,500 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

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This is a fully remote role. We are offering a starting salary of $187,000 - $205,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.Customer.io takes a market-based approach to pay, and pay may vary depending on your location. U.S., and international, locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

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• Zone 1: $224,000 - $246,000 USD
• Zone 2: $205,000 - $225,000 USD
• Zone 3: $187,000 - $205,000 USD
• Zone 4: $150,000 - $$165,000 USD

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Please speak with a recruiter for additional information about zone locations.

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Benefits at Customer.io include:

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• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks paid parental leave (including adoption and foster care)
• 100% paid insurance premiums for you and your dependents
• 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
• $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

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All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

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Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

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Join us!

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Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

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How to apply

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Apply at the link below and tell us why you're interested in the position! ****We aim to respond to all applicants with a status update about your application, provided no technical issues or other limitations prevent us from doing so. Please keep an eye on your email for updates.

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At Customer.io, we prioritize authentic interest and applications in our hiring process. To ensure fairness and integrity, the use of AI or automation during interviews or assessments is prohibited. Candidates who do not adhere to this will be removed from consideration.

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Here's what you can expect from our hiring process:

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1. 30-minute video call with a Recruiter
2. 60-minute video call with the Hiring Manager and 45-minute video call with one of our People Partners
3. 60-minute Architecture Interview
4. Take Home Assignment  and 60-minute Assignment Review Call with some potential team members

We are seeking talented Senior Site Reliability Engineers to join our growing SRE team!

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You will tackle complex challenges by designing and implementing scalable, reliable infrastructure and services that power the future of customer engagement technology. In this pivotal role, you'll leverage your extensive expertise in backend systems and infrastructure management to enhance the performance and reliability of our platforms. Your contributions will directly influence the shaping of architecture and operational excellence needed for our product to thrive.

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Some things you'll do

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• Architect and maintain critical infrastructure to enable Customer.io to scale and handle real-time processing of billions of messages.
• Strategically plan and implement infrastructure growth to meet evolving demands and repeatability.
• Streamline and automate processes for efficiency and reliability, removing manual toil.
• Participate in on-call rotations to swiftly address availability incidents and support technical engineers with customer-related issues.
• Develop observability to ensure comprehensive monitoring and effective alerting of infrastructure and applications.
• Troubleshoot and resolve production issues across various services and stack levels.
• Contribute to a collaborative and supportive team environment, fostering individual, professional, and team growth.
• Engage in continuous learning and knowledge sharing through code reviews, pair programming, and team collaborations to refine best practices.

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What we're looking for

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• 7+ years of professional experience as a Site Reliability Engineer, with proven experience leading large complex projects affecting production SaaS environments.
• Professional experience with relational database systems, managing the servers and tuning performance, particularly MySQL.
• Proven experience managing scale, reliability and performance challenges managing distributed applications on cloud infrastructure (Google Cloud Platform is advantageous), both managed and self-hosted solutions.
• Proven ability to build cloud infrastructure using Terraform and develop operational tooling in various languages including Golang and Bash.
• Deep knowledge of UNIX environments and modern collaborative development practices.
• Excellent communication skills, both verbal and written, with a collaborative mindset to make informed, empathetic decisions.
• Ability to work autonomously in your timezone, advancing tasks and projects with minimal guidance.
• Demonstrated ability to influence product direction and contribute technical insights that help drive business value.
• A strong focus on proactive identification and resolving issues in production environments.
• A self-starter who thrives in both synchronous and asynchronous work environments.

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About Customer.io

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Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,500 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

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We are offering a starting salary of $160,000 - $180,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.

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Benefits at Customer.io include:

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• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks paid parental leave (including adoption and foster care)
• 100% paid insurance premiums for you and your dependents
• 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
• $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

​

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

​

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

​

Join us!

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​

Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

​

How to apply

​

Apply at the link below and tell us why you're interested in the position! ****We plan to respond to all applicants with a status update about your application.

​

At Customer.io, we prioritize authentic interest and applications in our hiring process. To ensure fairness and integrity, the use of AI or automation during interviews or assessments is prohibited. Candidates who do not adhere to this will be removed from consideration.

​

Here's what you can expect from our hiring process:

​

1. 30-minute video call with a Recruiter
2. 60-minute video call with the Hiring Manager
3. Take Home Assignment
4. 90-minute Assignment Review / Technical Interview with two potential team members
5. Final Interview

Join us as a Senior Platform Engineer - Bangalore Hybrid  

The Software Engineering team delivers next-generation application enhancements and new products for a changing world. Working at the cutting edge, we design and develop software for platforms, peripherals, applications and diagnostics — all with the most advanced technologies, tools, software engineering methodologies and the collaboration of internal and external partners.  

What you will do

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As a Senior Site Reliability Engineer, you will be responsible for developing sophisticated systems and software based on the customer’s business goals, needs and general business environment. You will work with product management, other engineering teams, customer success and support on developing cutting edge new product features and enhancements across various areas of Boomi offerings.

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You will:

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• Be an active member of an Agile team, collaboratively realizing features through the software development lifecycle.
• Design, build and maintain infrastructure as code that enables provisioning and maintenance of Boomi’s infrastructure.
• Participate actively in detecting, remediating and reporting on Production incidents, ensuring the SLAs/SLOs are defined and met.
• Participate in an on-call rotation to ensure coverage for planned/unplanned events.
• Engage with other Engineering organizations to implement processes, identify improvements, and drive consistent results.
• Working with your SRE and other engineering counterparts for building more scalable, resilient and reliable systems.
• Collaborate with Engineering organizations to build and automate tooling.
• Implement best practices on Observability and build monitoring that alerts on symptoms rather than on outages.
• Improve operational processes (such as deployments and upgrades) to make them as simple as possible.
• Plan the growth of Boomi’s infrastructure.
• Work independently with a minimal level of guidance from technical leadership.
• Mentor other Boomi engineers, including design collaboration and code reviews.

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What you’ll need to succeed in this role

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• Passionate about SRE, DevOps, Automation and infrastructure platforms.
• Expert in developing Ansible playbooks and automation for Infrastructure as code using CloudFormation templates.
• A grasp of Cloud Native concepts, containerization best practices and security awareness in Cloud will be a strong plus.
• Expert in defining, measuring, and improving Reliability Metrics.
• Strong understanding in implementing observability practices (Monitoring, Logging, Distributed Tracing etc.) preferably using Splunk and New Relic.
• Strong understanding and working experience with AWS/Azure.
• Ability to design and implement API’s for use by internal teams.
• Strong understanding of CI/CD workflows.
• Experience with agile collaboration tools, such as JIRA and Confluence.
• Experience with Web Services technologies including REST, SOAP, and WSDL.

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Additional experience desired

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• 7+ years experience in the software engineering industry, with experience supporting large scale SaaS and Cloud based software solutions in production.
• Certified in Cloud (AWS/Azure/GCP), experience in using services such as virtual machines,  containers and databases.
• Experience in Ansible, Terraform, Python and JavaScript.
• Familiarity using AWS technologies such as CloudFormation, S3, ECS, EKS, and EC2.
• Security awareness in the Cloud will be a strong plus.
• Experience in Observability, creating dashboards for SLA/SLI/SLO.
• Basic understanding of Application Integration and/or Data Integration (ETL).

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#LI-KT1

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Join us as a Software Senior Engineer UI on our Software Engineering team in Bengaluru to do the best work of your career and make a profound social impact.

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What you’ll achieve

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As a Software Senior Engineer (UI), you will be responsible for developing sophisticated systems and software based on the customer’s business goals, needs and general business environment. You will work with product management, other engineering teams, customer success and support on developing cutting edge new product features and enhancements across various areas of Boomi offerings.

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You will:

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• Be a key member of an Agile team, collaboratively realizing features through the software development lifecycle
• Guide and participate in design, development, unit testing, and deployment of Boomi products and services including enhancements and/or resolution of any issues that may be reported
• Investigate and resolve complex customer issues
• Work independently with a minimal level of guidance from technical leadership
• Mentor other Boomi engineers, including design collaboration and code reviews
• Research, validate, and recommend technology decisions for new features

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Take the first step towards your dream career with Boomi

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Essential Requirements

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• Ability to learn new tools, languages, and operating systems with some training and on-the-job experience
• Experience in software development, including the use of some IDE with a solid understanding of object-oriented design concepts for delivering and maintaining a software product
• Experience with source control systems, continuous integration tools (e.g. GIT)
• Experience with agile collaboration tools, such as JIRA and Confluence
• Experience with Web Services technologies including REST, SOAP, and WSDL

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Desirable Requirements

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• 5+ years of experience with strong Java programming skills
• 2+ years of experience developing GWT based applications (preferred)
• 3+ years of experience developing frontend applications using HTML and CSS.
• Strong familiarity with HTML5 and CSS3
• Good understanding of frontend technologies (GWT) and OOP concepts

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• Problem Solving skills and ability to navigate during uncertain situations

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• Highly motivated and a team player
• Nice to have: Experience with JavaScript
• Nice to have: Familiarity with cloud technologies (e.g. AWS)
• Nice to have: Experience using Linux/Unix environments

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#LI-KT1

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Based in Munich, we are seeking a Client Experience Associate to support our client portfolio across DACH. The Client Experience Associate (CXA) will be an integral part of supporting our clients and their needs by working closely with the Director led Client Experience teams.  The CXA will be proactive, technical, and should have a strong desire to manage their own book of business in the future.  

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Responsibilities of the Client Experience Associate:

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• Learn the Movable Ink platform and email industry eco-system
• Support Client Experience Manager (CXM) on named accounts as backup contact
• Communicate directly with contacts on named accounts to gather requirements and prep for campaign execution
• Pull campaign results from the Movable Ink platform and synthesize into standardized campaign reports for clients on a regular basis
• Support in the creation and execution of powerpoint presentations for client Business Reviews and Status meetings
• Execute email mock-ups in Photoshop for client Business Reviews and Status meetings
• Proactively manage schedule of client meetings and Business Reviews etc - including preparing swag and administrative and logistical elements
• Manage contact roles in Salesforce for all clients organizations
• Take minutes in client meetings
• Troubleshooting queries and QA campaign setups for clients
• Produce written documentation for custom projects

​

Qualifications:

​

• Ability to manage multiple deadlines and deliverables simultaneously
• Excellent oral and written communication skills
• Strong ability to work well with others
• Adaptability in a fast-changing environment
• Positive attitude
• Focuses on outcomes
• Self-Motivated
• Creative & entrepreneurial-minded
• Willing to try new things
• Coachability
• Desire to learn HTML/CSS/Javascript and Photoshop
• Fluent in German and English

The Associate Director, Payroll  will be a people manager with one direct report who will be responsible for managing the Domestic and International payroll operations and function.  This role will be a key role within the Finance Operations team and develop and improve employee life cycle processes.   

​

The role will be reporting to VP, Finance Operations & Treasury 

​

Responsibilities:

​

• Oversee the administration of payroll processing for a population of approximately 600 employees in multiple countries and states.  Perform and review period to period reconciliationsOversee the annual W2 distribution processEnsure payroll operation policies and processes are documented, implemented, and operating effectively to ensure completeness and accuracy of results.
• Assist the VP, Finance Operations in ensuring compliance with Federal/State/Local payroll laws
• Act as a thought-leader and advocate for best practice service delivery and value to support the strategic objectives of the business and People Solutions
• Lead the payroll team through transformation and create change-ready environment

​

Qualifications:

​

• Experience with a fast paced, growing company
• Experience in ADP WorkforceNow
• Experience in processing international payroll
• Proficient in Excel
• CPP preferred
• 5+ years of experience
• Prior management experience required

​

The base pay range for this position is $140,000-$160,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

Customer Success Manager at Boomi is a role that sits at the intersection of customer advocacy and technical solutions.

​

In this role, you will engage with IT leaders and technical teams to guide them through the successful implementation, optimization, and continuous adoption of Boomi's Enterprise platform. You will need to be well-versed in complex system architectures, cloud integrations and automation, data architecture and API management, enabling you to offer advanced, data-driven insights to your customers.

​

Your technical acumen, combined with strong business acumen, will ensure customers derive long-term value and achieve their strategic transformation goals.

​

Please also note that this is a hybrid office/remote role where you will work at least 3 days per week from our stunning Barcelona office; and 2 days from home.

​

Key Job Responsibilities:

​

• Outcome-Focused Engagement: Collaborate with customers to develop a mutual success plan based on Boomi’s delivery methodology, and key milestones and align Boomi’s solutions with actionable success metrics and business goals.
• Continuous Platform Adoption: Accelerate business value for customers/partners by driving a structured and prescriptive onboarding and adoption plan that delivers timely production launches and maximizes product utilization.
• Consultative and Strategic Guidance: Lead value-driven engagements by uncovering customer pain points, challenges, and use cases, positioning Boomi as the strategic choice for Integration, Automation, APIM, AI, and Data Management. Provide validated industry, technical, and architectural insights from customer implementations to showcase Boomi's impact in solving evolving priorities effectively.
• Build Champions and Promoters: Continually build promoters and champions by ensuring Boomi remains critical to the customer’s organization. Adeptly navigating complex customer landscapes, including leadership changes, restructuring, shifting priorities, and platform re-evaluations, while maintaining strategic relationships with key decision-makers to keep Boomi aligned with long-term goals.
• Competitive Positioning: Demonstrated acumen to proactively identify competitor influence within accounts. Effectively showcase Boomi's unique vision, roadmap, platform benefits and business value to consistently reinforce Boomi as a solution that delivers accelerated business and technical outcomes.
• Technology Acumen: Ability to understand and address complex technical challenges and translate technical value into business impact. Conduct high level technical deep dives and workshops to continually serve as a trusted platform advocate, helping customers navigate product features, overcome technical challenges, and adopt new Boomi solutions, services and innovations.
• Provide Data-driven Insights: Possess strong data acumen to interpret platform features, capabilities, and usage data, identifying leading and lagging adoption trends. Guide customers in recognizing areas for improvement, enabling informed decision-making and continuous optimization of their Boomi implementation.
• Portfolio Health & Renewal Management: Proactively manage portfolio health by accurately forecasting renewals and driving cross-functional collaboration to mitigate adoption and health risks. Elevate strategic conversations with CXOs, leveraging Boomi C-Suite insights to reinforce value and align with executive priorities.
• Triaging and Escalation Management:  Expertly manage business escalation by quickly assessing business impacts and effectively translating them into prioritized action items. Facilitate communication of solutions to customers and lead cross-functional coordination to ensure timely and effective issue resolution.
• Deliver Business Reviews and Value Assessments: Conduct regular reviews to showcase qualitative and quantitative achievements, measurable outcomes, and platform benefits. Gain insight into customer challenges, roadmap, and vision. Establish a commitment to developing joint success plans by ensuring new strategy and architecture is developed with Boomi’s Input.

​

Essential Technical Requirements:

​

• 4+ years of experience in technical roles such as Solution Architect, Consultant, Systems Engineer, or Technical Account Manager with a focus on enterprise integration.
• In-depth knowledge of iPaaS (Integration Platform as a Service), API and Data management, and cloud architecture (AWS, Azure, or Google Cloud).
• Proven track record of leading enterprise-level customers through complex digital transformation initiatives, including data integration and automation projects.
• Ability to engage with CXOs and technical stakeholders on subjects such as total cost of ownership, technical roadmaps, and architecture optimization.
• Strong stakeholder management skills and ability to communicate complex technical concepts to both technical and non-technical audiences.

​

Required Qualifications

​

• Education: Bachelor’s or advanced degree in Management Information Systems (MIS), Computer Science, or a related technical field.
• Technology Certifications Preferred: Developer or Architecture Certification in Middleware iPaaS, Cloud Native, or APIM Platform.
• Fluency in English and any other of the following languages will be beneficial: German, Italian, Finish, French, Dutch, Spanish, Danish, Swedish or Norwegian.

THIS ROLE IS BASED IN DENVER, CO

​

How You’ll Make An Impact

​

Customer Success Manager at Boomi is a role that sits at the intersection of customer advocacy and technical solutioning.

​

In this role, you will engage with IT leaders and technical teams to guide them through the successful implementation, optimization, and continuous adoption of Boomi's Enterprise platform. You will need to be well-versed in complex system architectures, cloud integrations and automation, data architecture and API management, enabling you to offer advanced, data-driven insights to your customers.

​

Your technical acumen, combined with strong business acumen, will ensure customers derive long-term value and achieve their strategic transformation goals.

​

What you’ll do:

​

• Outcome-Focused Engagement: Collaborate with customers to develop a mutual success plan based on Boomi’s delivery methodology, key milestones and aligning Boomi’s solutions with actionable success metrics and business goals.
• Continuous Platform Adoption: Accelerate business value for customers/partners driving a structured and prescriptive onboarding and adoption plan that delivers timely production launches and maximizes product utilization.
• Consultative and Strategic Guidance: Lead value-driven engagements by uncovering customer pain points, challenges, and use cases, positioning Boomi as the strategic choice for Integration, Automation, APIM, AI, and Data Management. Provide validated industry, technical, and architectural insights from customer implementations to showcase Boomi's impact in solving evolving priorities effectively.
• Build Champions and Promoters: Continually build promoters and champions by ensuring Boomi remains critical to the customer’s organization. Adeptly navigating complex customer landscapes, including leadership changes, restructuring, shifting priorities, and platform re-evaluations, while maintaining strategic relationships with key decision-makers to keep Boomi aligned with long-term goals.
• Competitive Positioning: Effectively showcase Boomi's unique vision, roadmap, platform benefits and business value to consistently reinforce Boomi as a solution that delivers accelerated business and technical outcomes.
• Technical Acumen: Conduct high level technical deep dives and workshops to continually serve as a trusted platform advocate, helping customers navigate product features, overcome technical challenges, and adopt new Boomi solutions, services and innovations.
• Provide Data-driven Insights: Guide customers in recognizing areas for improvement, enabling informed decision-making and continuous optimization of their Boomi implementation.
• Portfolio Health & Renewal Management: Proactively manage portfolio health by accurately forecasting renewals and driving cross-functional collaboration to mitigate adoption and health risks. Elevate strategic conversations with CXOs, leveraging Boomi C-Suite insights to reinforce value and align with executive priorities.
• Triaging and Escalation Management:  Expertly manage business escalation by quickly assessing business impacts and effectively translating them into prioritized action items. Facilitate communication of solutions to customers and lead cross functional coordination to ensure timely and effective issue resolution.
• Deliver Business Reviews and Value Assessments: Conduct regular reviews to showcase qualitative and quantitative achievements, measurable outcomes, and platform benefits. Gain insight into customer challenges, roadmap, and vision. Establish commitment to develop joint success plans by ensuring new strategy and architecture is developed with Boomi’s Input.

​

​

The Experience you bring:

​

Education

​

• Ability to understand and address complex technical challenges and translate technical value into business impact
• 4+ years of experience in technical roles such as a Customer Success Manager, Solution Architect, Consultant, Systems Engineer, or Technical Account Manager with a focus on enterprise integration in the SaaS or related industry
• Demonstrated acumen to proactively identify competitor influence within accounts.
• Strong data acumen to interpret platform features, capabilities, and usage data, identifying leading and lagging adoption trends.
• Proven track record of leading enterprise-level customers through complex digital transformation initiatives, including data integration and automation projects.
• Ability to engage with CXOs and technical stakeholders on subjects such as total cost of ownership, technical roadmaps, and architecture optimization.
• Strong stakeholder management skills and ability to communicate complex technical concepts to both technical and non-technical audiences.

​

Bonus Points if you have:

​

• Education: Bachelor’s or advanced degree in Management Information Systems (MIS), Computer Science, or a related technical field

​

• Technology Certifications Preferred:: Developer or Architecture Certification in Middleware iPaaS, Cloud Native, or APIM Platform.
• In-depth knowledge of iPaaS (Integration Platform as a Service), API and Data management, and cloud architecture (AWS, Azure, or Google Cloud).

​

New Hire Bootcamp Certifications: Achieve full Boomi Developer, Architect, and Administrator certifications led by Boomi within the first two months of employment.

​

Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!

​

Compensation:  

Boomi is committed to fair and equitable compensation practices. The On Target Earnings (OTE) for this role are $151,259 - $180,000 (inclusive of commission). Compensation is determined by various factors including geographic location and the candidate's knowledge, skills, and experience.  Clickherefor an overview of our benefits at Boomi!

​

*This role has a hybrid work environment based out of our new office in downtown Vancouver, B.C.

​

How you’ll make an impact:

​

The Customer Success Manager role at Boomi sits at the intersection of customer advocacy and technical solutioning.

​

In this role, you will engage with IT leaders and technical teams to guide them through the successful implementation, optimization, and continuous adoption of Boomi's Enterprise platform. You will need to be well-versed in complex system architectures, cloud integrations and automation, data architecture and API management, enabling you to offer advanced, data-driven insights to your customers.

​

Your technical acumen, combined with strong business acumen, will ensure customers derive long-term value and achieve their strategic transformation goals.

​

What you’ll do:

​

• Outcome-Focused Engagement: Collaborate with customers to develop a mutual success plan based on Boomi’s delivery methodology, key milestones and aligning Boomi’s solutions with actionable success metrics and business goals.
• Continuous Platform Adoption: Accelerate business value for customers/partners driving a structured and prescriptive onboarding and adoption plan that delivers timely production launches and maximizes product utilization.
• Consultative and Strategic Guidance: Lead value-driven engagements by uncovering customer pain points, challenges, and use cases, positioning Boomi as the strategic choice for Integration, Automation, APIM, AI, and Data Management. Provide validated industry, technical, and architectural insights from customer implementations to showcase Boomi's impact in solving evolving priorities effectively.
• Build Champions and Promoters: Continually build promoters and champions by ensuring Boomi remains critical to the customer’s organization. Adeptly navigating complex customer landscapes, including leadership changes, restructuring, shifting priorities, and platform re-evaluations, while maintaining strategic relationships with key decision-makers to keep Boomi aligned with long-term goals.
• Competitive Positioning: Effectively showcase Boomi's unique vision, roadmap, platform benefits and business value to consistently reinforce Boomi as a solution that delivers accelerated business and technical outcomes.
• Technical Acumen: Conduct high level technical deep dives and workshops to continually serve as a trusted platform advocate, helping customers navigate product features, overcome technical challenges, and adopt new Boomi solutions, services and innovations.
• Provide Data-driven Insights: Guide customers in recognizing areas for improvement, enabling informed decision-making and continuous optimization of their Boomi implementation.
• Portfolio Health & Renewal Management: Proactively manage portfolio health by accurately forecasting renewals and driving cross-functional collaboration to mitigate adoption and health risks. Elevate strategic conversations with CXOs, leveraging Boomi C-Suite insights to reinforce value and align with executive priorities.
• Triaging and Escalation Management:  Expertly manage business escalation by quickly assessing business impacts and effectively translating them into prioritized action items. Facilitate communication of solutions to customers and lead cross functional coordination to ensure timely and effective issue resolution.
• Deliver Business Reviews and Value Assessments: Conduct regular reviews to showcase qualitative and quantitative achievements, measurable outcomes, and platform benefits. Gain insight into customer challenges, roadmap, and vision. Establish commitment to develop joint success plans by ensuring new strategy and architecture is developed with Boomi’s Input.

​

The Experience you bring:

​

• Education: Bachelor's Degree
• 4+ years of experience in technical roles such as a Customer Success Manager, Solution Architect, Consultant, Systems Engineer, or Technical Account Manager with a focus on enterprise integration in the SaaS or related industry
• Demonstrated acumen to proactively identify competitor influence within accounts
• Strong data acumen to interpret platform features, capabilities, and usage data, identifying leading and lagging adoption trends
• Proven track record of leading enterprise-level customers through complex digital transformation initiatives, including data integration and automation projects
• Ability to engage with CXOs and technical stakeholders on subjects such as total cost of ownership, technical roadmaps, and architecture optimization
• Strong stakeholder management skills and ability to communicate complex technical concepts to both technical and non-technical audiences
• Ability to understand and address complex technical challenges and translate technical value into business impact

​

​

Bonus Points if you have:

​

• Education: Bachelor’s or advanced degree in Management Information Systems (MIS), Computer Science, or a related technical field
• Technology Certifications Preferred:: Developer or Architecture Certification in Middleware iPaaS, Cloud Native, or APIM Platform
• In-depth knowledge of iPaaS (Integration Platform as a Service), API and Data management, and cloud architecture (AWS, Azure, or Google Cloud)

​

New Hire Bootcamp Certifications: Achieve full Boomi Developer, Architect, and Administrator certifications led by Boomi within the first two months of employment.

​

Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!

​

Boomi is committed to fair and equitable compensation practices. The On Target Earnings (OTE) for this position in Vancouver, British Columbia, ranges from $106,848- $187,200 CAD annually (inclusive of commission). Final compensation will be determined by various factors including the candidate’s knowledge, skills, and experience.

​

Role overview

​

This role will entail selling our products and services to dealerships across Canada. The Account Executive will be strong at presenting CarGurus offerings and benefits as an inside sales professional (primarily over the phone and also via email with some visits to Canada for face-to-face meetings). This is a 'hunting' role – responsible for prospecting new business/building their own pipeline and looking after a dedicated book of business.

​

Candidates should be persuasive, self-starters and will be encouraged to manage your own time, set priorities and meet monthly goals. The ideal candidate is tenacious, creative, and ambitious, with the ability to challenge traditional marketing conventions through data and an analytical approach.

​

The ideal candidate thrives in a fast-paced startup environment and is ready to work for a true challenger brand. As part of a growing team, you must be a great teammate, willing to assist others and share standard methodologies to achieve team success. As a liaison between our dealer partners and the company, you must also be comfortable conveying issues to the rest of the CarGurus organization clearly, and with a thoughtful approach. Candidates must possess strong analytic and presentation skills as the role will interact frequently with marketing, business development, and senior management.

​

What you'll bring

​

• 2+ years in an inside sales role with experience in closing deals and leading negotiations
• Numbers-driven, and committed to over-achieving targets consistently
• Good organizational and communication skills!
• Self-motivated and result-driven attitude
• Car Dealership experience is a plus
• Salesforce.com experience
• SaaS sales exposure is a plus!

Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. At Boomi, you’ll work with world-class people and industry-leading technology. remote and hybrid work environments. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com  or visit our Boomi Careers page to learn more.

​

Enterprise Account Executive

​

Key Responsibilities

​

• Formulate and execute a sales strategy within an assigned region.
• Work in partnership with existing channel owners and the BDR team
• Carry quota for the entire Boomi suite of products and drive revenue growth in your region, with a keen focus on new logo acquisition.
• Work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals.
• Consult with customers on the Boomi Platform to evangelize solutions that will help them reach their business goals and blaze new trails within their organizations.
• Contribute to our business growth in a fast-paced, collaborative, and fun atmosphere, as a valued member of our sales community.
• Participate in the development and management of local field events

​

 Qualifications

​

• 7-10 years of Enterprise sales experience in technology field sales.
• Data Integration or similar domain experience required.
• SaaS experience required.
• 5+ years of experience with identifying, qualifying, developing, negotiating, and closing large-scale technology projects with enterprise accounts.
• 5+ years of experience creating and implementing long-term transformational account strategies in a customer-facing role.
• Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations.
• Cross-functional selling experience (Architect, CTO, VP Ecommerce, Professional Services) and selling with GSI/SI.
• Experience selling technical platform solutions and aligning technical solutions to business initiatives.
• Experience using Salesforce, Clari, and MEDPPIC model preferred  

Skills Required:

​

• Consultative selling experience
• Prospecting
• Strong Communication
• Excellent presentation skills
• Competitive Spirit
• Collaboration and influence in a “win as a team” environment.
• Resourceful
• Coachable
• Drive for results
• Can articulate ROI.
• Solution Selling Ability
• Strong Discovery Skills
• Objection Handling Skills
• Planning and Closing Skills

​

​

Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit or considered for another role!  

#LI-AK1

​

Position Overview

​

Customer Success Manager at Boomi is a role that sits at the intersection of customer advocacy and technical solutioning.

​

In this role, you will engage with IT leaders and technical teams to guide them through the successful implementation, optimization, and continuous adoption of Boomi's Enterprise platform. You will need to be well-versed in complex system architectures, cloud integrations and automation, data architecture and API management, enabling you to offer advanced, data-driven insights to your customers.

​

Your technical acumen, combined with strong business acumen, will ensure customers derive long-term value and achieve their strategic transformation goals.

​

Key Job Responsibilities:

​

1.       Outcome-Focused Engagement: Collaborate with customers to develop a mutual success plan based on Boomi’s delivery methodology, key milestones and aligning Boomi’s solutions with actionable success metrics and business goals.

​

2.     Continuous Platform Adoption: Accelerate business value for customers/partners driving a structured and prescriptive onboarding and adoption plan that delivers timely production launches and maximizes product utilization.

​

3.     Consultative and Strategic Guidance: Lead value-driven engagements by uncovering customer pain points, challenges, and use cases, positioning Boomi as the strategic choice for Integration, Automation, APIM, AI, and Data Management. Provide validated industry, technical, and architectural insights from customer implementations to showcase Boomi's impact in solving evolving priorities effectively.

​

4.     Build Champions and Promoters: Continually build promoters and champions by ensuring Boomi remains critical to the customer’s organization. Adeptly navigating complex customer landscapes, including leadership changes, restructuring, shifting priorities, and platform re-evaluations, while maintaining strategic relationships with key decision-makers to keep Boomi aligned with long-term goals.

​

5.     Competitive Positioning: Demonstrated acumen to proactively identify competitor influence within accounts. Effectively showcase Boomi's unique vision, roadmap, platform benefits and business value to consistently reinforce Boomi as a solution that delivers accelerated business and technical outcomes.

​

6.     Technology Acumen: Ability to understand and address complex technical challenges and translate technical value into business impact. Conduct high level technical deep dives and workshops to continually serve as a trusted platform advocate, helping customers navigate product features, overcome technical challenges, and adopt new Boomi solutions, services and innovations.

​

7.      Provide Data-driven Insights: Possess strong data acumen to interpret platform features, capabilities, and usage data, identifying leading and lagging adoption trends. Guide customers in recognizing areas for improvement, enabling informed decision-making and continuous optimization of their Boomi implementation.

​

8.     Portfolio Health & Renewal Management: Proactively manage portfolio health by accurately forecasting renewals and driving cross-functional collaboration to mitigate adoption and health risks. Elevate strategic conversations with CXOs, leveraging Boomi C-Suite insights to reinforce value and align with executive priorities.

​

9.      Triaging and Escalation Management:  Expertly manage business escalation by quickly assessing business impacts and effectively translating them into prioritized action items. Facilitate communication of solutions to customers and lead cross functional coordination to ensure timely and effective issue resolution.

​

10.    Deliver Business Reviews and Value Assessments: Conduct regular reviews to showcase qualitative and quantitative achievements, measurable outcomes, and platform benefits. Gain insight into customer challenges, roadmap, and vision. Establish commitment to develop joint success plans by ensuring new strategy and architecture is developed with Boomi’s Input.

​

Essential Technical Requirements:

​

• 4+ years of experience in technical roles such as Solution Architect, Consultant, Systems Engineer, or Technical Account Manager with a focus on enterprise integration.
• In-depth knowledge of iPaaS (Integration Platform as a Service), API and Data management, and cloud architecture (AWS, Azure, or Google Cloud).
• Proven track record of leading enterprise-level customers through complex digital transformation initiatives, including data integration and automation projects.
• Ability to engage with CXOs and technical stakeholders on subjects such as total cost of ownership, technical roadmaps, and architecture optimization.
• Strong stakeholder management skills and ability to communicate complex technical concepts to both technical and non-technical audiences.

​

Required Qualifications

​

• Education: Bachelor’s or advanced degree in Management Information Systems (MIS), Computer Science, or a related technical field.
• Technology Certifications Preferred:: Developer or Architecture Certification in Middleware iPaaS, Cloud Native, or APIM Platform.

​

New Hire Bootcamp Certifications: Achieve full Boomi Developer, Architect, and Administrator certifications led by Boomi within the first two months of employment.  

#LI-AK1

​

As a Boomi Product Support Engineer, you are an enthusiastic troubleshooter with a passion for helping customers in a fast-paced, collaborative environment. You’re able to quickly understand customer challenges, identify the root cause, and find creative solutions to technical problems. A skilled communicator, you’re able to clearly share your knowledge and recommendations to a wide audience including those with technical and non-technical backgrounds. You are committed to delivering excellence to our customers, our company, and our colleagues.

​

You're a valued member of the Boomi Global Customer Support team, empowering our customers to optimize the Boomi platform to achieve their business outcomes. Our global team provides around-the-clock support to our customers to ensure their success with the Boomi platform.

​

What you’ll do:

​

• ##### Provide exceptional engagement for our customer’s initial contact with the Global Customer Support team
• ##### Engage with customers through virtual meetings, chat, and email to manage their expectations, set priorities and resolve technical issues related to our products, including configuration and networking
• ##### Acknowledge customer’s concerns, empathizing and analyzing the information they’ve provided, and asking questions that refine your initial analysis
• ##### Utilize technical knowledge to ensure timely, accurate solutions, and determine when deeper technical investigation and collaboration is necessary
• ##### Collaborate with Product and Engineering teams providing customer feedback to help identify new features and functions.

​

​

*Work hours: 5:30 pm - 2:30 am IST (Monday - Friday); hours flexibility; Hyderabad\hybrid

​

The experience you bring:

​

• ##### 3 - 4 years work experience with 1 - 2 years customer facing experience
• ##### Ability to explain technical details to both technical and non-technical audiences
• ##### Basic knowledge of programming and scripting languages, such as Java, React, Groovy, Java Script
• ##### Basic knowledge of Windows and Linux OS
• ##### Basic knowledge of cloud-based software applications, (including installation, administration, and troubleshooting)
• ##### Able to show patience, empathy, and compassion
• ##### Passion for problem-solving, continuous learning, and staying up to date on new technology and trends
• ##### Ability to work an on-call rotation

​

Bonus points if you have:

​

• ##### Boomi platform certifications and/or knowledge
• ##### Windows and Linux OS experience
• ##### Cloud-based software application experience, including installation, administration, and troubleshooting
• ##### Ability to analyze error logs for Java programs, Windows OS, Linux OS
• ##### Ability to read, write, and interpret multiple programming and scripting languages, such as Java, React, Groovy, Java Script
• ##### Advanced knowledge of performance tuning techniques and tools
• ##### Amazon Web Services (AWS), Microsoft Azure, and/or Google Cloud Platform (GCP)
• ##### Understanding of database administration
• ##### Understanding of network fundamentals, including network trace analysis
• ##### API design and development experience
• ##### Thorough understanding of how data is transmitted securely across the network
• ##### NetSuite, Salesforce, Hadoop, Linux system administration
• ##### Knowledge of Postman and OAuth 2.0
• ##### IT Consultant or Software Developer experience

How You'll Make An Impact  

In this role, you will focus on acquiring new customers in the Commercial market segment, Boomi’s high-volume, high-velocity customer segment. You will work with new and prospective customers in complex business environments to devise new and innovative solutions to address their business processes and data management challenges.

​

What You'll Do

​

• Act as a trusted business advisor to C-level business audiences as you use your in-depth knowledge of Boomi technology, products, and services to help customers formulate strategy and direction
• Utilize strategic probing to identify, evaluate, design, and propose business solutions
• Design appropriate post-sale implementation plans
• Analyze multiple market factors to both anticipate and identify customer problems/needs and recommends appropriate solution
• Engage cross-functional resources in order to achieve goals and meet customer needs
• Develop and implement account plans that drive the attainment of critical business objectives
• Earn prospective customer’s confidence by demonstrating expertise, professionalism, and reliability throughout sales engagement

​

The Experience You Bring

​

• Bachelor’s degree or equivalent experience
• 2+ years experience in relationship selling
• MEDDPICC sales methodology experience preferred
• Accurately forecast future sales
• Execute on pipeline and bookings growth strategies
• Track & report on critical sales and account metrics

​

Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!

​

Compensation

​

Boomi is committed to fair and equitable compensation practices. The On Target Earnings (OTE) ranges from $120,000- $170,000 CAD annually (inclusive of commission). Final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location.

​

How You'll Make An Impact

​

We are seeking a strategic and dynamic Alliances Team Leader to drive our commercial partner sales team. This role will be responsible for building, nurturing, and scaling partner sales teams to accelerate business growth. The ideal candidate has a proven track record in leading partnerships, driving business outcomes through partner ecosystems, and managing a high-performing alliances team.

​

What You'll Do

​

• Strategic Partnership Development:

+ Identify, establish, and manage strategic partnerships and alliances that align with commercial sales team objectives.

+ Collaborate with senior leadership to create and implement a partnership strategy that supports business growth.

+ Support negotiation of partnership agreements, ensuring alignment on goals, metrics, and responsibilities.

​

• Team Leadership and Development:

+ Lead, mentor, and grow the alliances team to meet and exceed performance goals.

+ Develop and nurture a culture of accountability, teamwork, and innovation within the team.

+ Provide regular feedback and coaching to team members, facilitating their professional development.

​

• Partner Enablement:

+ Design and implement scalable partner enablement programs, ensuring partners are equipped with the knowledge and resources to succeed.

+ Work cross-functionally with product, marketing, and sales teams to align partner strategies with overall business objectives.

+ Drive joint marketing and sales initiatives to increase partner-driven revenue.

​

• Performance Management:

+ Define and monitor key performance metrics for partner success and team performance.

+ Regularly analyze partnership performance and provide recommendations to maximize revenue growth.

+ Prepare and present regular reports on alliance performance to executive leadership.

​

• Collaboration and Relationship Building:

+ Build strong relationships with key internal and external stakeholders to foster collaboration and shared success.

+ Serve as a key liaison between partners and internal teams to ensure smooth operations, conflict resolution, and alignment on goals.

+ Stay up-to-date on industry trends, competitors, and opportunities for growth.

​

The Experience You Bring

​

• 5+ years of experience in partnerships, alliances, or business development, with at least 2 years in a leadership role.
• Proven experience driving revenue growth through strategic alliances and partnerships.
• Strong leadership and team management skills, with a focus on mentorship and talent development.
• Experience in high velocity sales environments
• Experience with Systems Integrators, ISV’s, and resell partnerships
• Excellent communication, negotiation, and relationship-building skills.
• Ability to think strategically and execute methodically.
• Experience working cross-functionally and influencing teams in a matrixed organization.
• Analytical mindset with the ability to assess performance metrics and adjust strategies accordingly.
• Hybrid role 3 times a week in office
• Bachelor’s degree in Business, Marketing, or a related field.

​

Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!

​

Compensation

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Boomi is committed to fair and equitable compensation practices. The On Target Earnings (OTE) ranges from $225,000- $280,000 CAD annually. Final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location.

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Services Sales Executive – APJ - Sydney based

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About Boomi and What Makes Us Special

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Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you’ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com  or visit our Boomi Careers page to learn more.

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Join us as a Services Sales Account Executive on our Services Sales team in APJ working from our Sydney office to do the best work of your career and make a profound impact!

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What you’ll achieve

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In this role you take ownership of the full services sales cycle to drive revenue within Commercial (Midmarket) Accounts in APJ and identify appropriate solution and services to meet customer needs. As a Services Sales Account Executive Boomi, you will be responsible for building strong customer relationships in the field and ensuring an outstanding customer experience with existing and potential customers.

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Take the first step towards your dream career

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Every Boomi team member brings something unique to the table. Here’s what we are looking for with this role

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Your Role:

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• Drive and expand Professional Services revenue and bookings among both new and existing customers.
• Use consultative selling skills to understand complex customer needs, translating them into tailored service solutions.
• Collaborate with subscription sales and customer success teams to broaden our platform’s reach and impact.
• Actively support the development and launch of new services to meet market demands.
• Ensure high levels of customer satisfaction and a seamless experience.
• Partner with delivery teams to accurately scope projects and deals.
• Manage complex sales cycles and work closely with cross-functional teams to align solutions with both customer goals and company objectives.

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Your Path to Success

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Each team member contributes unique strengths to our organization. Here’s what we’re seeking for this role:

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Essential Qualifications:

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• 2-5 years of experience with proven success in services sales, particularly for mid-market accounts (including international experience).
• Goal-oriented, with a demonstrated track record of meeting or exceeding sales targets in a services role.
• Knowledge of both direct and partner sales models and ability to establish long-term, strategic relationships with stakeholders at various levels.
• Familiarity with sales methodologies (e.g., MEDDIC, Challenger Sales) and experience with accurate quota management and forecasting.
• Strong team player with excellent communication, interpersonal, and negotiation skills.
• Ability to present solutions effectively to high-level decision-makers and demonstrate a strong executive presence.

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Soft Skills:

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• Adaptable and resilient, with a proactive and customer-centric approach.
• Self-motivated, with a drive to achieve and exceed performance goals.

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Preferred Qualifications:

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• Bachelor’s degree.
• Experience in the IT services industry.
• Relevant technical knowledge or certifications in areas such as cloud solutions, integration platforms, or industry-specific software

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Be Bold. Be You. Be Boomi. We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self. Our team members are our most valuable resources, and we look for and encourage diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities.  All employment decisions are based on business needs, job requirements, and individual qualifications.

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Boomi strives to create an inclusive and accessible environment for candidates and employees. If you need accommodation during the application or interview process, please submit a request to talent@boomi.com. This inbox is strictly for accommodations, please do not send resumes or general inquiries.

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#LI-NR1

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Join Boomi as a Solutions Architect, EMEA Partner Ecosystem on our Sales Engineering team in EMEA. In this role, you will leverage your technical expertise and business acumen to support our channel partners. Your primary responsibility will be to develop and implement sophisticated products, applications, services, and solutions that empower our partners to deliver innovative and relevant solutions to the market.

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Please also note that this is a hybrid office/remote role where you will work at least 3 days per week from our stunning Barcelona office; and 2 days from home.

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Key Responsibilities:

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• Develop and communicate a technology plan for channel partners, including future state architectures, tactical initiatives, and business-relevant technology solutions.
• Research and communicate technology, industry, and market trends, mentoring partners on their application.
• Maintain knowledge of competitive solutions, including other iPaaS tools and on-premise legacy systems, to efficiently address partner needs; understanding of solutions such as MuleSoft, Informatica, and TIBCO is essential.
• Build and maintain strong relationships with key partner decision-makers, from executive levels to technical architects and development teams.
• Support partners in creating and executing go-to-market plans, ensuring alignment with Boomi's strategic objectives.
• Assist partners with technical discovery, demos, proof of value, and solution architecture.
• Collaborate with Partner Account Managers (PAMs) and Business Development Managers (BDMs) to support the execution of their account plans.
• Provide technical expertise and guidance to PAMs and BDMs in aligning partner strategies with Boomi's offerings.
• Participate in partner meetings, contributing technical insights and recommendations to enhance partner engagements.
• Work closely with internal teams such as product management, marketing, and sales to ensure effective partner support and alignment.

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Essential Requirements:

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• Strong communications skills
• Relevant selling experience or hands-on implementation/architecture experience in a vendor, partner, or service provider role.
• Ability to influence key partner decision-makers and bridge the gap between traditional middleware and modern iPaaS solutions, as well as API management and microservices architecture.
• 10 or more years of related experience in a relationship-selling role.
• Expertise in sophisticated products and services offerings, with knowledge or certification in ETL processes, messaging systems, and cloud integration.
• Understanding of database technologies, identity and access management (IAM), and DevOps practices.
• Strong understanding of the ISV partner ecosystem in EMEA

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Desirable Requirements:

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• Bachelor’s degree.
• Proven track record of developing and executing partner go-to-market plans and driving measurable outcomes with partners.
• Strong business development experience and history of building high-performing teams.
• Ability to drive strategy and implementation of solution architecture for products and services within the partner ecosystem.
• Excellent presentation and communication skills.
• Ability to travel up to 25%.

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What We Offer:

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• The opportunity to work with a highly skilled and experienced team.
• A chance to make a profound social impact by empowering partners to deliver the best solutions.
• A dynamic and collaborative work environment.
• Opportunities for professional growth and development.
• Excellent Pay & Benefits.

How You'll Make An Impact

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Join us as a Director Sales Compensation reporting to our VP of Revenue Operations team to do the best work of your career and make a profound social impact.  This role supports the team, and the greater organization by creating and executing one of the most motivating Sales Comp Plans in the industry.  Central to the growth and success of our sales force, this leader balances the interests of the field, with our highly audacious growth goals, to ensure we are able to deliver at the highest quality while scaling for our perpetual growth.  As a Director of Sales Compensation, you will be responsible for empowering data driven decision making, analyzing, and providing a point of view on programs, execution and our next investment. You will work with each of the respective operations teams, Channel, Sales, Customer Success, Services and Support and more. Equally, this person will focus on process improvement and scale, to position Boomi for it continue growth plans, and create efficiencies for the good of the team and our stakeholders. 

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What You'll Do

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• Lead a team of Compensation professionals who deliver best in class work every day
• Develop, implement, and review the key KPIs and metrics that are the lifeblood of our growth plan.
• Work cross functionally to project manage the launch of critical initiatives
• Support the growth of our ever expanding sales force
• Build compensation programs to motivate our top notch sales talent
• Innovate news ways to improve yield on investment, and Go To Market (GTM) efficiency
• Find areas for efficiency and scale

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The Experience You Bring

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• 5+ yrs Sales Compensation Experience experience
• Highly organized, with project management experience, with a bias toward automation and scale.
• Comp plan creation and execution
• Strategic partner to field leadership, to get them what they need
• Systems and automation oriented (SFDC, Xactly, Power BI, etc)
• Creative problem solver, leverage prior experience and logic to get us to the best, fastest, outcome possible
• Experience as a motivating People Leader
• Bachelor’s degree

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Bonus Points If You Have 

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• MBA
• Global leadership experience a plus
• Experience with Xactly, as Boomi’s chosen Sales Comp Tool

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Compensation and Benefits

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Boomi is committed to fair and equitable compensation practices. Base compensation for this position in our corporate headquarters in Conshohocken, PA ranges from $160,000- $186,000. This position is remote-friendly and, as such, final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location. An overview of our benefits can be found here.   We have a strong preference for a candidate based in one of our Hub locations in Denver, Vancouver or Conshohocken.

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Join us as a Quality Senior Engineer on our Platform Architecture Service team in Bengaluru to do the best work of your career and make a profound social impact.

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What you’ll achieve

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As a Quality Senior Engineer, you will be responsible for developing sophisticated systems and software based on the customer’s business goals, needs and general business environment. You will work with product management, other engineering teams, customer success and support on developing cutting edge new product features and enhancements across various areas of Boomi offerings.

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You will:

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• Be an active member of an Agile team, collaboratively realizing features through the software development lifecycle
• Participate in design, development testing, and deployment of Boomi products and services including enhancements and/or resolution of any issues that may be reported
• Investigate and resolve complex customer issues

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Take the first step towards your dream career with Boomi

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Essential Requirements

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• *​Ability to learn new tools, languages, and operating systems with some training and on-the-job experience*
• 6+ years of experience in web application testing using frameworks such as Selenium WebDriver, Rest Assured
• Experience with Java, source control systems, continuous integration tools
• Experience with Postman or similar tools used for testing API

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Desirable Requirements

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• Experience with agile collaboration tools, such as JIRA and Confluence

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• Familiarity with AWS cloud services
• Familiarity with Micro Service based architectures

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#LI-NR1#

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Join us as a Principal Software Engineer on our Platform Engineering team in Bengaluru to do the best work of your career and make a profound social impact.

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What you’ll achieve

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As a Principal Software Engineer, you will be responsible for developing sophisticated systems and software based on the customer’s business goals, needs and general business environment. You will work with product management, other engineering teams, customer success and support on developing cutting edge new product features and enhancements across various areas of Boomi offerings.

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You will:

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• Be a key member of an Agile team, collaboratively realising features through the software development lifecycle
• Guide and participate in design, development, unit testing, and deployment of Boomi products and services including enhancements and/or resolution of any issues that may be reported
• Investigate and resolve complex customer issues
• Work independently with a minimal level of guidance from technical leadership
• Mentor other Boomi engineers, including design collaboration and code reviews
• Research, validate, and recommend technology decisions for new features

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Take the first step towards your dream career with Boomi

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Essential Requirements

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• Ability to learn new tools, languages, and operating systems with some training and on-the-job experience
• Experience in software development, including the use of some IDE with a solid understanding of object-oriented design concepts for delivering and maintaining a software product
• Experience with Java, source control systems, continuous integration tools
• Experience with agile collaboration tools, such as JIRA and Confluence
• Experience with Web Services technologies including REST, SOAP, and WSDL

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Desirable Requirements

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• 10+ years of experience in software development
• Experience using Linux/Unix environments
• Experience using Message brokers such as Service Bus, AWS SQS, AWS SNS, Kinesis, and Kafka.
• Experience designing well-defined Restful APIs, API documentation tools like openAPI, testing tools like Postman and SOAP UI
• Experience using Devops tools like Jenkins and other CI/CD tools
• Familiarity with streaming technologies such as Kafka and Pulsar
• Familiarity with highly scalable, high throughput web applications and backend systems
• Familiarity using AWS technologies such as Cloudformation, S3, ECS, EKS, and EC2
• Familiarity with SQL, relational database systems, and ORM tools like Hibernate

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#LI-NR1

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As a Boomi Platform Architect, you’ll serve as a designated and technical trusted advisor to your assigned accounts by becoming an extension of their team through proactive, prescribed and personalized engagements.  This role will require you to deeply partner with your customers, understand their Boomi and environmental landscape, and apply your product, solution and industry expertise to ensure we deliver successful outcomes throughout all phases of their journey.

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What you'll do:

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• Partner with an Enterprise Architect, and work closely with customers to support with their Boomi Platform Services Implementation
• Translate business requirements to recommendations on specific implementation patterns, and provide guidance on optimizations around performance, security, and capacity management
• Be a product expert of Boomi Platform Services including Integrate, Master Data Hub, APIM and Flow
• Recommend best practices for implementing, managing, and governing Boomi Platform Services
• Produce documentation for architectural patterns and best practices in the form of white papers, design artifacts and presentation
• Create reference architectures for Boomi Runtimes using native cloud technologies such as AWS, Azure, GCP and OCI
• Provide CI/CD advisory to support clients to integrate Boomi within their existing CI/CD pipelines

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The Experience you bring:

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• 8+ years of technical experience in the field of IT, Software Engineering, or a related discipline
• Familiarity with Boomi AtomSphere or other visual-based integration middleware platforms
• Proven ability to design and optimize application and data integration processes across disparate systems
• Experience with enterprise integration tools, middleware technologies, and application and data integration patterns including ESB, MOM, JMS, SOAP/REST web services, databases, ETL
• Practical experience implementing services-oriented architecture design and enabling technologies including messaging, XML, JSON, web services, and HTTP
• Experience with Cloud and Software-as-a-Service paradigm and enabling technologies
• Experience and/or certification in one or more of AWS, Azure and GCP
• General knowledge of common business systems (CRM, SFA, ERP) and processes (lead to cash, requisitions, order management, etc.)
• General knowledge of key application infrastructure components such as VMware, storage (NAS, SAN, SMB), Java JVM, networking (firewall, load balancing, proxies)

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Bonus points if you have:

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• Database skills including SQL, data modeling, and databases (e.g. MS SQL Server, MySQL, Oracle)
• Messaging skills including JMS (e.g. ActiveMQ, MQSeries, OracleAQ)
• Development/scripting skills with Java, Groovy, JavaScript
• Experience architecting/designing solutions built on cloud (AWS, Azure, GCP, OCI)
• Experience and/or certification in one or more of TOGAF, ArchiMate, SAFe, COBIT, Zachman and Design Thinking
• Familiarity with DevOps tools such as Jenkins, Azure DevOps, BuildKite, Github, Bitbucket
• Demonstrated ability to adapt to new emerging technologies and learn quickly

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Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!

​

Boomi is committed to fair and equitable compensation practices. The On Target Earnings (OTE) for this role in the US ranges from $131,694 - $197,421 annually (inclusive of incentive). This position is remote-friendly and, as such, final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location. Click here for an overview of our benefits at Boomi!

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The impact you’ll make: We are looking for a motivated and enthusiastic Account Executive Intern to join our sales team. This internship provides a unique opportunity for students interested in pursuing a career in sales and account management. You will assist in various sales activities, work closely with seasoned account executives, and gain hands-on experience in a fast-paced, client-facing environment.

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What you’ll do:

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• Sales Support: Assist the sales team in identifying and qualifying leads, preparing proposals, and managing customer communications.
• Research and Analysis: Conduct market research to identify potential customers and gather insights on industry trends and competitive landscape.
• Customer Engagement: Participate in customer meetings, taking notes, and documenting customer needs and feedback to inform future sales strategies.
• Collaboration: Work closely with marketing and product teams to align sales efforts and develop effective sales pitches tailored to client needs.
• Data Management: Update and maintain the customer relationship management (CRM) system with accurate data related to leads, opportunities, and customer interactions.
• Reporting: Assist in preparing sales reports and presentations for internal meetings to track performance and share insights with the team.
• Learning and Development: Shadow experienced account executives to understand the sales process and develop essential skills in customer relationship management.

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The Experience You Bring:

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• Currently enrolled in a College, Bachelor’s or  Master’s program in Business, Marketing, Sales, or a related field.
• Strong verbal and written communication skills.
• A proactive and self-motivated approach with a genuine interest in sales and customer engagement.
• Basic understanding of sales concepts and CRM tools is a plus.
• Ability to work collaboratively in a team environment and manage multiple tasks effectively.
• Eagerness to learn, adapt, and contribute in a fast-paced setting.

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Why Join Us:

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• Hands-on experience in a fast-paced sales environment, working with a leading integration and automation platform.
• Opportunities to learn from seasoned sales professionals and develop essential sales skills.
• A supportive and engaging team culture that values collaboration and innovation.
• Flexible working arrangements and a chance to contribute to meaningful projects.
• Potential for full-time employment upon successful completion of the internship.

Senior SRE Engineer with HashiCorp Vault , Production Engineering - (Bangalore - Hybrid)

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Are you ready to work on world changing technologies?  Today, organizations need to move with increased agility and insight to grow and thrive. Boomi is one of the hottest tech companies in the SaaS/Cloud industry, named a Leader for the third year in a row in the Gartner Enterprise iPaaS Magic Quadrant and recently recognized by Inc. Magazine as one of the best workplaces. Our award-winning, patented technology is transforming the world of integration by making enterprise-class integration technology accessible and affordable to companies of all sizes.  

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Boomi provides the foundation on which your business can evolve and innovate. According to a recent survey by Vanson Bourne, connected businesses are far outpacing their competitors. We help organizations connect everything and engage everywhere across any channel, device or platform. More than 18,000 organizations are using Boomi to run better, faster and smarter.

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Working at Boomi means doing what you love. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact in technology and want to build something big. If you are passionate about solving hard problems, enjoy working with world-class people and developing cutting edge technology, you should explore a career with Boomi. Learn more at http://www.boomi.com/  or visit Boomi Careers.

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Join us as a Sr Site Reliability Engineer on our Cloud Management team  to do the best work of your career and make a profound social impact.

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What you’ll achieve

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As a  Senior Site Reliability Engineer,, you will be responsible for developing sophisticated systems and software based on the customer’s business goals, needs and general business environment. You will work with product management, other engineering teams, customer success and support on developing cutting edge new product features and enhancements across various areas of Boomi offerings.

​

You will:

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• Participate actively in detecting, remediating and reporting on Production incidents, ensuring the SLAs/ SLOs are defined and met
• Participate in on-call rotation to ensure coverage for planned/unplanned events.
• Engage with other Engineering organizations to implement processes, identify improvements, and drive consistent results.
• Working with your SRE and Engineering counterparts for driving DR exercises, Game days, training and other response readiness efforts.
• Collaborate with Service Engineering organizations to build and automate tooling, implement best practices on Observability and manage the Boomi services in production and consistently achieve our market leading SLA.
• Improving the scalability and reliability of Boomi’s systems in production.
• Automate the provisioning and maintenance of Boomi’s infrastructure.
• Work independently with a minimal level of guidance from technical leadership
• Mentor other Boomi engineers, including design collaboration and code reviews

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Take the first step towards your dream career with Boomi

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Essential Requirements

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• Own the full lifecycle of development, including design, testing, release, and running the service in production for HashiCorp Vault
• Build and support HashiCorp Vault services
• Onboarding secrets to HashiCorp which includes review environment for authentication method, developing compliance reporting, policy review/enforcement and end to end lifecycle management activities
• Expert in developing terraform and automation for Infrastructure as code using Terraform and Cloud Formation Templates.
• Strong understanding and working experience with  GCP/Azure/AWS.
• Expert in defining, measuring, and improving Reliability Metrics (SLO/SLI/ Error budgets)
• Build and architect systems for managing large-scale global fleets of resources
• Experience in conducting and automating DR exercise in AWS cloud thus validating RPOs and RTOs.
• Ability to design and implement API’s for use by internal teams.

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Desirable Requirements

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• 5+  years’ experience in the software engineering industry, with experience supporting large scale software systems in production.
• Certified in Cloud (AWS/Azure/GCP), experience in using services such as computers,  containers and databasesExperience in Ansible/Terraform and Python.
• A grasp of Cloud Native concepts, containerization best practices and security awareness in Cloud will be a strong plus.

​

 #LI-NR1

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Join us as a Services Program Manager on our Customer Operations & Strategy - Shared Services team to do the best work of your career and make a profound social impact.

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What you’ll achieve

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As a Services Program Manager, you’ll help empower and enable the service delivery teams, ensure delivery excellence, engage in service offer governance, and be a stakeholder in the offer lifecycle process. This role will require you to deeply partner with the business (Sales, Marketing, Product, Support, Services) and our customers to develop and enable our post sales technical services to drive CE/CX and customer stickiness.

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Please also note that this is a hybrid office/remote role where you will work at least 3 days per week from our stunning Barcelona office; and 2 days from home.

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You will:

• Develop post-sales perpetual services strategy and roadmap
• Execute strategy and ensure service delivery exceeds business metrics and KPIs
• Partner with sales to research and propose service iterations and/or new services to address any opportunities
• Develop delivery and continuity playbooks to support growth and scale
• Build and maintain business processes and procedures to track and manage customer accounts, health, deliverables and feedback
• Identify and develop plans to improve scalability through process improvements and automation investments
• Partner with PSO and Customer Success leaders to develop and maintain optimal customer onboarding and co-delivery strategies
• Create and present project status reports that provide visibility into the health and activity of programs
• Positively guide and advise teams through program challenges
• Keep the team productive and organized by building consensus, knocking down barriers, and managing to an aggressive, yet realistic schedule
• Anticipate what might fall through the cracks and employ a proactive approach to ensure things run smoothly and productively
• Proactively highlight and resolve risks and issues and clearly communicate those risks to stakeholders
• Conduct program governance and effective change management
• Lead efforts to resolve program issues, escalations, and prioritization conflicts by establishing clear decision points and resolution paths

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Take the first step towards your dream career with Boomi

Essential Requirements

• Bachelor's degree in business, computer science, or related field
• Minimum of 6+ years of technical program management experience, preferably in a matrix and agile environment; SaaS experience is a plus
• Extensive experience developing and executing post-sales service strategies
• PMI, PMP, and ITIL certifications are a plus
• Adept at effective stakeholder, risk, and communication management
• Working knowledge of JIRA/Confluence, Google Apps, and MS Office

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Desirable Skills & Experience

• Strong interpersonal skills and an outcome-based approach to collaboration
• Highly comfortable in facilitating the healthy debate of ideas
• Lead by example and manage cross-functional programs through a positive, fact-based approach
• Solve complex problems with tenacity and collaboration
• Proficiency in adapting to change and ability to manage multiple projects concurrently
• Ability to establish credibility and rapport with senior executives, technical and nontechnical team members alike
• A service-oriented mindset who "Thinks Customer"

How You’ll Make An Impact

​

As a Site Reliability Engineer, you will be responsible for developing sophisticated systems and software based on the customer’s business goals, needs and general business environment. You will work with product management, other engineering teams, customer success and support on developing cutting edge new product features and enhancements across various areas of Boomi offerings.

​

What You’ll Do

​

• Be an active member of an Agile team, collaboratively realizing features through the software development lifecycle.
• Design, build and maintain infrastructure as code that enables provisioning and maintenance of Boomi’s infrastructure.
• Participate actively in detecting, remediating and reporting on Production incidents, ensuring the SLAs/SLOs are defined and met.
• Participate in an on-call rotation to ensure coverage for planned/unplanned events.
• Engage with other Engineering organizations to implement processes, identify improvements, and drive consistent results.
• Working with your SRE and other engineering counterparts for building more scalable, resilient and reliable systems.
• Collaborate with Engineering organizations to build and automate tooling.
• Implement best practices on Observability and build monitoring that alerts on symptoms rather than on outages.
• Improve operational processes (such as deployments and upgrades) to make them as simple as possible.
• Work independently with a minimal level of guidance from technical leadership.

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The Experience You Bring 

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• Passionate about SRE, DevOps, Automation and infrastructure platforms.
• Experience in developing Ansible playbooks and automation for Infrastructure as code using CloudFormation templates.
• A grasp of Cloud Native concepts, containerization best practices and security awareness in Cloud will be a strong plus.
• Experience in defining, measuring, and improving Reliability Metrics.
• Strong understanding in implementing observability practices (Monitoring, Logging, Distributed Tracing etc.) preferably using Splunk and New Relic.
• Strong understanding and working experience with AWS/Azure.
• Ability to design and implement API’s for use by internal teams.
• Strong understanding of CI/CD workflows.
• Experience with agile collaboration tools, such as JIRA and Confluence.
• Experience with Web Services technologies including REST, SOAP, and WSDL

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Bonus Points If You Have

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• 3+ years’ experience in the software engineering industry, with experience supporting large scale SaaS and Cloud based software solutions in production.
• Experience in Cloud (AWS/Azure/GCP), experience in using services such as virtual machines,  containers and databases.
• Experience in Ansible, Terraform, Python and JavaScript.
• Familiarity using AWS technologies such as CloudFormation, S3, ECS, EKS, and EC2.
• Security awareness in the Cloud will be a strong plus.
• Experience in Observability, creating dashboards for SLA/SLI/SLO.

​

Location

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Conshohocken, PA - Hybrid preferred

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Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit

​

Boomi is committed to fair and equitable compensation practices. An overview of our benefits can be found here.

​

#LI-ES1

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Join us as a Services Sales Account Executive on our Services Sales team in EMEA to do the best work of your career and make a profound impact!

​

What you’ll achieve

​

In this role, you take ownership of the full services sales cycle to drive revenue within Enterprise Accounts in UKI and identify appropriate solutions and services to meet customer needs. As a Services Sales Account Executive Boomi, you will be responsible for building strong customer relationships in the field and ensuring an outstanding customer experience with existing and potential customers.

​

Your Role:

​

• Sell services (implementation, consulting, training, and managed services) to both new and existing customers to help them maximize the value of their software investments.
• Use consultative selling skills to understand complex customer needs, translating them into tailored service solutions.
• Collaborate with subscription sales and customer success teams to broaden our platform’s reach and impact.
• Actively support the development and launch of new services to meet market demands.
• Ensure high levels of customer satisfaction and a seamless experience.
• Partner with delivery teams to accurately scope projects and deals.
• Manage complex sales cycles and work closely with cross-functional teams to align solutions with both customer goals and company objectives.

​

Your Path to Success

​

Each team member contributes unique strengths to our organization. Here’s what we’re seeking for this role:

​

Essential Qualifications:

​

• 5+ years of experience with proven success in services sales, particularly for Enterprise accounts (including international experience)
• Experience and proven success in managing complex deals.
• Goal-oriented, with a demonstrated track record of meeting or exceeding sales targets.
• Knowledge of both direct and partner sales models and ability to establish long-term, strategic relationships with stakeholders at various levels.
• Familiarity with sales methodologies (e.g., MEDDPIC, Challenger Sales) and experience with accurate quota management and forecasting.
• Strong team player with excellent communication, interpersonal, and negotiation skills.
• Ability to present solutions effectively to high-level decision-makers and demonstrate a strong executive presence.
• Relevant technical knowledge or certifications in areas such as cloud solutions, integration platforms, or industry-specific software

​

Soft Skills:

​

• Adaptable and resilient, with a proactive and customer-centric approach.
• Self-motivated, with a drive to achieve and exceed performance goals.

​

Preferred Qualifications:

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• Bachelor’s degree in business, marketing, IT, or a related field.

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