Find Your Dream Job at a Company that Shares Your Values

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The Customer Marketing Manager is responsible for programs that deepen customer relationships, support pipeline, and highlight customer success. You’ll work cross-functionally with Sales, Customer Experience, and Marketing to develop campaigns, content, and experiences that celebrate our customers and fuel engagement, expansion, and retention.  You’ll work closely with our most passionate customers, turning their successes into stories that shape the future of marketing.

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This role reports to the VP of Communications, Content, and Customer Marketing

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Responsibilities:

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• Lead the Customer Advisory Board (CAB). Lead the planning and execution quarterly CAB meetings to be a world-class customer experience, fueling engagement, retention, and upsell opportunities
• Expand the Gifting Program. Transform and rethink the company’s gifting program to support business objectives (i.e., pipeline goals) and drive engagement (i.e., account-based, milestone, etc.)
• Expand the Customer Marketing Program. Collaborate closely with Lifecycle and Content Marketing teams to identify new opportunities to engage customers, leveraging data to track customer engagement and campaign effectiveness, continuously optimizing for performance to generate interest among target accounts and advance existing opportunities
• Drive Customer Engagement. Work closely with Growth Marketing to develop comprehensive Account-Based Marketing strategy to increase customer engagement, build relationships (i.e., with executive audiences), and drive revenue growth.

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Qualifications:

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• 3+ years of experience in customer marketing, lifecycle marketing, or B2B SaaS marketing
• Excellent communication and storytelling skills with a customer-first mindset
• Experience working cross-functionally in a fast-paced, collaborative environment
• Strong attention to detail and experience balancing a budget
• Data-driven approach with proficiency in using marketing automation, CRM tools (e.g., Marketo, Salesforce, Reachdesk), and analytics platforms
• Creative thinker with the ability to bring fresh ideas to customer engagement

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The base pay range for this position is $85,000-$100,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

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​

Summary

-------

​

In this role, you'll have the opportunity to directly impact the industry's evolution, working on the core of our platform: the agent's operating system. This system is not just a tool, but the foundation of our brokers’ daily work.

​

As a vital member of our engineering team, your day-to-day responsibilities will be diverse and impactful. You'll engage in both backend and frontend development, collaborate with product and design teams to innovate new functionalities, and work with other engineers to scale our solutions for a rapidly growing customer base. Embracing a data-driven approach, you will play a crucial role in developing technology that not only meets current needs but also anticipates future challenges, ensuring Spark continues to deliver exceptional value and performance to our top brokers.

​

What you’ll do

------------------

​

• Work across Spark’s full stack in JavaScript and Python to build and maintain Spark’s agent and member-facing products
• Collaborate regularly with senior members of the Engineering team on ongoing projects
• Meet regularly with product and design to provide constructive feedback on design mockups and product scope
• Work closely with product to deeply understand the relationship between agents and Medicare beneficiaries, focusing on developing features that ultimately improve retiree outcomes
• Actively contribute to the tech team’s development standards, promoting best practices and continual improvement

​

What we're looking for

----------------------

​

• Experience using web development frameworks such as Vue or React for frontend and Django or Rails for backend
• Familiarity with ES6+ JavaScript, HTML5, and CSS3
• Experience building API-driven products
• Strong sense of web design and the fundamentals of user experience
• Product intuition and a keen interest in how tech investments drive intended business outcomes
• Comfort with ambiguity and the ability to thrive in fast-paced environments
• Strong communication and project management skills
• A collaborative nature and comfort working with team members across the company
• A commitment to continuous learning and growth
• Experience receiving and implementing constructive feedback

​

Nice To Have

------------

​

• Background with development tools like Docker, Git, and Webpack
• Experience working with component-based CSS frameworks like Tailwind CSS

​

Compensation

------------

​

​

​

Summary

-------

​

The Contracting Success Operations Associate will join a dynamic customer success team tasked with supporting medicare insurance agents and agency principals through efficient contract processing operations, live video walkthroughs, and troubleshooting challenges related to contracting and implementation. The ideal candidate is an extremely detail-oriented, adaptable multi-tasker with strong communication skills and a desire to deliver outstanding, high-touch, customer experiences.

​

You will report directly to the Manager of Contracting Operations and collaborate closely with them to ensure fast feedback loops and continuously improve processes.

​

Please Note: This is a remote first position with a preference for an individual living in the CST, MST or PST time zones.

​

Key Responsibilities

--------------------

​

• Provide exceptional support to agents through email, 1-on-1 calls, and group video walkthroughs, offering troubleshooting assistance and clear guidance.
• Coordinate contracting workflows seamlessly between Spark, insurance carriers, and Medicare brokers, ensuring accuracy and timeliness.
• Respond promptly and professionally to Medicare broker inquiries across a range of contracting-related topics.
• Deliver top-tier customer experiences during Medicare broker implementation and ongoing high-touch support.
• Efficiently process new and transferring contracts for Medicare agents and agency principals.
• Identify opportunities to streamline workflows and recommend improvements to enhance team efficiency.

​

What Success Looks Like

-----------------------

​

• The team operates effectively and exceeds service level agreement (SLA) goals, with your contributions playing a critical role.
• Agents consistently receive clear, patient, and professional support throughout their implementation and troubleshooting journeys.
• Contracts are processed quickly and accurately, reducing delays and minimizing friction for agents.
• Workflows are optimized and streamlined, thanks to your keen eye for identifying process improvements.

​

Skills, Knowledge and Expertise

-------------------------------

​

• 1-3 years of experience in operations, customer support, success, or a similar role.
• A customer-obsessed approach to problem-solving, with a passion for delivering high-quality experiences.
• A proactive mindset, are resourceful and have the ability to identify areas for improvement within workflows.
• Proven ability to:  

  + Meet and exceed Service Level Agreements (SLAs) in a fast-paced environment.

  + Maintain extreme attention to detail while managing multiple tasks.

  + Excellent verbal and written communication skills.

  + Quickly adapt to new technologies, workflows, and processes.

  + Deliver exceptional customer service with patience and professionalism.

​

Nice to Haves

-------------

​

• Experience working with insurance agents, contracts, or Medicare (1-3 years) is a plus but not required.
• Familiarity with ticketing software and communication tools.
• A strong interest or background in supporting small business owners or independent agents.

​

Compensation

------------

​

​

​

Summary

-------

​

In this role, you'll have the opportunity to directly impact the industry's evolution, working on the core of our platform: the agent's operating system. This system is not just a tool, but the foundation of our brokers’ daily work.

​

As a vital member of our engineering team, your day-to-day responsibilities will be diverse and impactful. You'll engage in both backend and frontend development, collaborate with product and design teams to innovate new functionalities, and work with other engineers to scale our solutions for a rapidly growing customer base. Embracing a data-driven approach, you will play a crucial role in developing technology that not only meets current needs but also anticipates future challenges, ensuring Spark continues to deliver exceptional value and performance to our top brokers.

​

What you’ll do

------------------

​

• Work across Spark’s full stack in JavaScript and Python to build and maintain Spark’s agent and member-facing products
• Collaborate regularly with senior members of the Engineering team on ongoing projects
• Meet regularly with product and design to provide constructive feedback on design mockups and product scope
• Work closely with product to deeply understand the relationship between agents and Medicare beneficiaries, focusing on developing features that ultimately improve retiree outcomes
• Actively contribute to the tech team’s development standards, promoting best practices and continual improvement

​

What we're looking for

----------------------

​

• Experience using web development frameworks such as Vue or React for frontend and Django or Rails for backend
• Familiarity with ES6+ JavaScript, HTML5, and CSS3
• Experience building API-driven products
• Strong sense of web design and the fundamentals of user experience
• Product intuition and a keen interest in how tech investments drive intended business outcomes
• Comfort with ambiguity and the ability to thrive in fast-paced environments
• Strong communication and project management skills
• A collaborative nature and comfort working with team members across the company
• A commitment to continuous learning and growth
• Experience receiving and implementing constructive feedback

​

Nice To Have

------------

​

• Background with development tools like Docker, Git, and Webpack
• Experience working with component-based CSS frameworks like Tailwind CSS

​

Compensation

------------

​

​

​

Summary

-------

​

The Contracting Success Operations Associate will join a dynamic customer success team tasked with supporting medicare insurance agents and agency principals through efficient contract processing operations, live video walkthroughs, and troubleshooting challenges related to contracting and implementation. The ideal candidate is an extremely detail-oriented, adaptable multi-tasker with strong communication skills and a desire to deliver outstanding, high-touch, customer experiences.

​

You will report directly to the Manager of Contracting Operations and collaborate closely with them to ensure fast feedback loops and continuously improve processes.

​

Please Note: This is a remote first position with a preference for an individual living in the CST, MST or PST time zones.

​

Key Responsibilities

--------------------

​

• Provide exceptional support to agents through email, 1-on-1 calls, and group video walkthroughs, offering troubleshooting assistance and clear guidance.
• Coordinate contracting workflows seamlessly between Spark, insurance carriers, and Medicare brokers, ensuring accuracy and timeliness.
• Respond promptly and professionally to Medicare broker inquiries across a range of contracting-related topics.
• Deliver top-tier customer experiences during Medicare broker implementation and ongoing high-touch support.
• Efficiently process new and transferring contracts for Medicare agents and agency principals.
• Identify opportunities to streamline workflows and recommend improvements to enhance team efficiency.

​

What Success Looks Like

-----------------------

​

• The team operates effectively and exceeds service level agreement (SLA) goals, with your contributions playing a critical role.
• Agents consistently receive clear, patient, and professional support throughout their implementation and troubleshooting journeys.
• Contracts are processed quickly and accurately, reducing delays and minimizing friction for agents.
• Workflows are optimized and streamlined, thanks to your keen eye for identifying process improvements.

​

Skills, Knowledge and Expertise

-------------------------------

​

• 1-3 years of experience in operations, customer support, success, or a similar role.
• A customer-obsessed approach to problem-solving, with a passion for delivering high-quality experiences.
• A proactive mindset, are resourceful and have the ability to identify areas for improvement within workflows.
• Proven ability to:  

  + Meet and exceed Service Level Agreements (SLAs) in a fast-paced environment.

  + Maintain extreme attention to detail while managing multiple tasks.

  + Excellent verbal and written communication skills.

  + Quickly adapt to new technologies, workflows, and processes.

  + Deliver exceptional customer service with patience and professionalism.

​

Nice to Haves

-------------

​

• Experience working with insurance agents, contracts, or Medicare (1-3 years) is a plus but not required.
• Familiarity with ticketing software and communication tools.
• A strong interest or background in supporting small business owners or independent agents.

​

Compensation

------------

​

​

​

Role overview

​

CarGurus is looking for a User Experience Designer to join our growing Product Design and User Research team. In this role, you’ll help design intuitive, engaging, and visually compelling user experiences across our marketplace and platform.

​

We’re looking for a designer who can think holistically, iterate quickly, and refine designs with care. You’ll collaborate with engineers, product managers, analysts, content strategists, and researchers to deliver meaningful solutions to real user problems. You’ll be expected to balance creativity with structure - producing work that’s well-reasoned, well-crafted, and aligned to business and user goals.You’ll report to a Senior UX Design Manager, who will support your professional growth and performance and your day-to-day work will be guided by one of our Lead Designers, who provides design direction, mentorship, and helps ensure high-quality, consistent execution within your product area.

​

An online portfolio is required. Your work should demonstrate clear problem-solving, user-centered thinking, polished visual design, and the ability to iterate toward thoughtful solutions.

​

What you'll do

​

• Collaborate with product and engineering partners to design high-impact, user-friendly, and visually engaging experiences
• Translate research and requirements into user flows, wireframes, prototypes, and polished, production-ready UI designs
• Iterate quickly by exploring multiple directions, incorporating feedback, and continuously improving your work
• Apply accessibility and responsive design best practices
• Use data (e.g., usability testing, A/B tests, analytics) to inform and validate design decisions
• Receive direction and mentorship from a Lead Designer and contribute to team-wide critiques and rituals
• Contribute to shared design systems, uphold design quality, and help create a cohesive product experience

​

What you'll bring

​

• 3+ years of experience in UX/product design, ideally within agile, cross-functional product teams
• A strong portfolio that showcases polished visual design, user-centered thinking, and clear design rationale
• Proficiency with tools like Figma, and familiarity with prototyping and working within design systems
• Strong communication skills, both verbal and visual—able to clearly explain ideas and decisions to different audiences
• Experience applying accessibility, inclusive design, and responsive principles to your work
• A growth mindset and an iterative approach to problem-solving
• Curiosity about emerging design practices, including thoughtful use of AI tools to support ideation, content exploration, or research synthesis—used in service of better user outcomes, not as shortcuts for quality

​

​

Role overview

​

We are looking for an experienced Senior Credit & Collections Analyst to join our growing team! In this role, you’ll take ownership of high-risk, complex, and escalated accounts while contributing to key reporting and analytics efforts. The ideal candidate brings a strong mix of B2B collections expertise, advanced analytical skills, and the confidence to resolve tough scenarios independently. This is a great opportunity for someone who enjoys balancing relationship management with data-driven decision-making.

​

What you'll do

​

• Own a portfolio of high-value accounts: Manage a set of strategic customer accounts, ensuring timely collections and building strong working relationships.
• Tackle high-risk and escalated cases: Conduct outbound outreach focused on resolving complex, sensitive, or overdue balances.
• Negotiate and resolve disputes: Lead conversations with customers to reach favorable outcomes, resolving issues while protecting company interests.
• Provide strategic insights: Support reporting and analytics initiatives that help drive collections performance and inform business decisions.
• Ensure compliance and improve processes: Maintain adherence to company policies and internal controls, while identifying ways to streamline and enhance existing workflows.

​

What you'll bring

​

• 5+ years of hands-on B2B Credit & Collections experience.
• A track record of independently managing complex customer escalations and dispute resolution.
• Strong negotiation skills and sound judgment in high-stakes scenarios.
• Analytical mindset with experience building and interpreting reports (Excel or Google Sheets proficiency required).
• Excellent communication skills—both written and verbal.
• Highly organized, detail-oriented, and comfortable managing competing priorities in a dynamic environment.
• A proactive, problem-solving attitude and a sense of ownership.
• A degree in Finance or a related field is preferred, but equivalent practical experience is also valued.

​

​

​

Role overview

​

As the Director of Procurement, reporting to the VP, Finance and Principal Accounting Officer, you will establish and strategically build CarGurus’ procurement function from its current foundational state, shaping policies, systems, and processes designed to optimize efficiency, enhance cost-effectiveness, and support the company's long-term strategic objectives. This role requires a significant cultural shift as you centralize the procurement function, transitioning the organization from decentralized practices to a unified, strategically aligned procurement model.

​

The ideal candidate will possess a forward-thinking vision, proven leadership capabilities, and deep expertise in strategic procurement. You will be responsible for developing and implementing procurement strategies aligned with business priorities, proactively driving cross-functional collaboration, and mentoring a high-performing procurement team. Your leadership will create a culture of strategic thinking, proactive execution, continuous improvement, and a growth mindset throughout the procurement organization.

​

What you'll do

​

Strategic Planning:

​

• Develop, implement, and manage the lifecycle of procurement from sourcing and negotiating to vendor contracting, to periodic reporting, and supplier management.
• Create a vision for the procurement function that aligns with company strategy.
• Lead vendor cost reduction initiatives and set budgetary goals.
• Analyze market trends and make recommendations for improving procurement processes and practices to manage spend and potential savings effectively.
• Drive continuous improvement and reporting on procurement metrics to senior stakeholders.
• Plan and execute near-term and long-term procurement to effectively increase cash profit margin.
• Lead the strategy to deploy best practice uses of procure-to-pay software programs.
• Proactively leverage innovation, including AI-driven solutions, to enhance procurement agility and responsiveness, serving as a change leader who can rapidly adapt processes to an evolving business landscape.

​

Vendor & Budget Management:

​

• Identify, evaluate, select, and oversee vendor/supplier relationships to build strategic partnerships that enhance value and innovation.
• Deliver financial and operational value by leading negotiations with vendors on the scope of work, commercial terms, revenue-sharing, and other legal, compliance, and contractual terms as needed.
• Develop and manage the procurement budget, ensuring cost-effectiveness and alignment with financial goals.
• Monitor and report on procurement spend and savings.

​

Collaboration & Team Leadership:

​

• Manage and mentor the procurement team, fostering a high-performance culture, growth mindset, and bias for action.
• Provide guidance and support for professional development and career growth.
• Collaborate with cross-functional teams, including teams in Finance, Travel & Expense, Legal, IT, Information Security, and others, to ensure a cohesive approach to procurement.

​

Compliance and Risk Management:

​

• Continuously review and improve procurement processes to enhance efficiency and effectiveness.
• Ensure procurement activities comply with legal, regulatory, and ethical standards, including SOX requirements.
• Identify potential risks within procurement processes and develop strategies to mitigate them, ensuring business stability and adherence to corporate policies.

​

What you'll bring

​

• 10+ years of experience in the procurement field, with a proven understanding of Procurement’s role in a maturing organization including Purchasing, Procurement, Accounts Payable, and Travel & Expense systems and procedures.
• 6+ years of experience in a strategic people leadership role and a track record of building and developing high-performing teams.
• Technical understanding of finance systems, preferably Concur,  NetSuite and Zip HQ (nice to have).
• Demonstrated experience supporting internal and external partners/suppliers.
• Adept in managing complex vendor/supplier relationships and negotiating high-value contracts.
• Highly analytical and capable of setting and managing budgets effectively.
• Excellent communicator with the ability to influence and engage stakeholders at all levels.
• A strategic thinker with a problem-solving mindset.
• Bachelor’s degree in Supply Chain Management, Procurement Management/Operations, or a related field is an asset

​

​

​

Role overview

​

CarGurus is looking for a User Experience Designer to join our growing Product Design and User Research team. In this role, you’ll help design intuitive, engaging, and visually compelling user experiences across our marketplace and platform.

​

We’re looking for a designer who can think holistically, iterate quickly, and refine designs with care. You’ll collaborate with engineers, product managers, analysts, content strategists, and researchers to deliver meaningful solutions to real user problems. You’ll be expected to balance creativity with structure - producing work that’s well-reasoned, well-crafted, and aligned to business and user goals.You’ll report to a Senior UX Design Manager, who will support your professional growth and performance and your day-to-day work will be guided by one of our Lead Designers, who provides design direction, mentorship, and helps ensure high-quality, consistent execution within your product area.

​

An online portfolio is required. Your work should demonstrate clear problem-solving, user-centered thinking, polished visual design, and the ability to iterate toward thoughtful solutions.

​

What you'll do

​

• Collaborate with product and engineering partners to design high-impact, user-friendly, and visually engaging experiences
• Translate research and requirements into user flows, wireframes, prototypes, and polished, production-ready UI designs
• Iterate quickly by exploring multiple directions, incorporating feedback, and continuously improving your work
• Apply accessibility and responsive design best practices
• Use data (e.g., usability testing, A/B tests, analytics) to inform and validate design decisions
• Receive direction and mentorship from a Lead Designer and contribute to team-wide critiques and rituals
• Contribute to shared design systems, uphold design quality, and help create a cohesive product experience

​

What you'll bring

​

• 3+ years of experience in UX/product design, ideally within agile, cross-functional product teams
• A strong portfolio that showcases polished visual design, user-centered thinking, and clear design rationale
• Proficiency with tools like Figma, and familiarity with prototyping and working within design systems
• Strong communication skills, both verbal and visual—able to clearly explain ideas and decisions to different audiences
• Experience applying accessibility, inclusive design, and responsive principles to your work
• A growth mindset and an iterative approach to problem-solving
• Curiosity about emerging design practices, including thoughtful use of AI tools to support ideation, content exploration, or research synthesis—used in service of better user outcomes, not as shortcuts for quality

​

​

Role overview

​

We are looking for an experienced Senior Credit & Collections Analyst to join our growing team! In this role, you’ll take ownership of high-risk, complex, and escalated accounts while contributing to key reporting and analytics efforts. The ideal candidate brings a strong mix of B2B collections expertise, advanced analytical skills, and the confidence to resolve tough scenarios independently. This is a great opportunity for someone who enjoys balancing relationship management with data-driven decision-making.

​

What you'll do

​

• Own a portfolio of high-value accounts: Manage a set of strategic customer accounts, ensuring timely collections and building strong working relationships.
• Tackle high-risk and escalated cases: Conduct outbound outreach focused on resolving complex, sensitive, or overdue balances.
• Negotiate and resolve disputes: Lead conversations with customers to reach favorable outcomes, resolving issues while protecting company interests.
• Provide strategic insights: Support reporting and analytics initiatives that help drive collections performance and inform business decisions.
• Ensure compliance and improve processes: Maintain adherence to company policies and internal controls, while identifying ways to streamline and enhance existing workflows.

​

What you'll bring

​

• 5+ years of hands-on B2B Credit & Collections experience.
• A track record of independently managing complex customer escalations and dispute resolution.
• Strong negotiation skills and sound judgment in high-stakes scenarios.
• Analytical mindset with experience building and interpreting reports (Excel or Google Sheets proficiency required).
• Excellent communication skills—both written and verbal.
• Highly organized, detail-oriented, and comfortable managing competing priorities in a dynamic environment.
• A proactive, problem-solving attitude and a sense of ownership.
• A degree in Finance or a related field is preferred, but equivalent practical experience is also valued.

​

​

​

Role overview

​

As the Director of Procurement, reporting to the VP, Finance and Principal Accounting Officer, you will establish and strategically build CarGurus’ procurement function from its current foundational state, shaping policies, systems, and processes designed to optimize efficiency, enhance cost-effectiveness, and support the company's long-term strategic objectives. This role requires a significant cultural shift as you centralize the procurement function, transitioning the organization from decentralized practices to a unified, strategically aligned procurement model.

​

The ideal candidate will possess a forward-thinking vision, proven leadership capabilities, and deep expertise in strategic procurement. You will be responsible for developing and implementing procurement strategies aligned with business priorities, proactively driving cross-functional collaboration, and mentoring a high-performing procurement team. Your leadership will create a culture of strategic thinking, proactive execution, continuous improvement, and a growth mindset throughout the procurement organization.

​

What you'll do

​

Strategic Planning:

​

• Develop, implement, and manage the lifecycle of procurement from sourcing and negotiating to vendor contracting, to periodic reporting, and supplier management.
• Create a vision for the procurement function that aligns with company strategy.
• Lead vendor cost reduction initiatives and set budgetary goals.
• Analyze market trends and make recommendations for improving procurement processes and practices to manage spend and potential savings effectively.
• Drive continuous improvement and reporting on procurement metrics to senior stakeholders.
• Plan and execute near-term and long-term procurement to effectively increase cash profit margin.
• Lead the strategy to deploy best practice uses of procure-to-pay software programs.
• Proactively leverage innovation, including AI-driven solutions, to enhance procurement agility and responsiveness, serving as a change leader who can rapidly adapt processes to an evolving business landscape.

​

Vendor & Budget Management:

​

• Identify, evaluate, select, and oversee vendor/supplier relationships to build strategic partnerships that enhance value and innovation.
• Deliver financial and operational value by leading negotiations with vendors on the scope of work, commercial terms, revenue-sharing, and other legal, compliance, and contractual terms as needed.
• Develop and manage the procurement budget, ensuring cost-effectiveness and alignment with financial goals.
• Monitor and report on procurement spend and savings.

​

Collaboration & Team Leadership:

​

• Manage and mentor the procurement team, fostering a high-performance culture, growth mindset, and bias for action.
• Provide guidance and support for professional development and career growth.
• Collaborate with cross-functional teams, including teams in Finance, Travel & Expense, Legal, IT, Information Security, and others, to ensure a cohesive approach to procurement.

​

Compliance and Risk Management:

​

• Continuously review and improve procurement processes to enhance efficiency and effectiveness.
• Ensure procurement activities comply with legal, regulatory, and ethical standards, including SOX requirements.
• Identify potential risks within procurement processes and develop strategies to mitigate them, ensuring business stability and adherence to corporate policies.

​

What you'll bring

​

• 10+ years of experience in the procurement field, with a proven understanding of Procurement’s role in a maturing organization including Purchasing, Procurement, Accounts Payable, and Travel & Expense systems and procedures.
• 6+ years of experience in a strategic people leadership role and a track record of building and developing high-performing teams.
• Technical understanding of finance systems, preferably Concur,  NetSuite and Zip HQ (nice to have).
• Demonstrated experience supporting internal and external partners/suppliers.
• Adept in managing complex vendor/supplier relationships and negotiating high-value contracts.
• Highly analytical and capable of setting and managing budgets effectively.
• Excellent communicator with the ability to influence and engage stakeholders at all levels.
• A strategic thinker with a problem-solving mindset.
• Bachelor’s degree in Supply Chain Management, Procurement Management/Operations, or a related field is an asset

​

​

​

Role overview

​

CarGurus is looking for a User Experience Designer to join our growing Product Design and User Research team. In this role, you’ll help design intuitive, engaging, and visually compelling user experiences across our marketplace and platform.

​

We’re looking for a designer who can think holistically, iterate quickly, and refine designs with care. You’ll collaborate with engineers, product managers, analysts, content strategists, and researchers to deliver meaningful solutions to real user problems. You’ll be expected to balance creativity with structure - producing work that’s well-reasoned, well-crafted, and aligned to business and user goals.You’ll report to a Senior UX Design Manager, who will support your professional growth and performance and your day-to-day work will be guided by one of our Lead Designers, who provides design direction, mentorship, and helps ensure high-quality, consistent execution within your product area.

​

An online portfolio is required. Your work should demonstrate clear problem-solving, user-centered thinking, polished visual design, and the ability to iterate toward thoughtful solutions.

​

What you'll do

​

• Collaborate with product and engineering partners to design high-impact, user-friendly, and visually engaging experiences
• Translate research and requirements into user flows, wireframes, prototypes, and polished, production-ready UI designs
• Iterate quickly by exploring multiple directions, incorporating feedback, and continuously improving your work
• Apply accessibility and responsive design best practices
• Use data (e.g., usability testing, A/B tests, analytics) to inform and validate design decisions
• Receive direction and mentorship from a Lead Designer and contribute to team-wide critiques and rituals
• Contribute to shared design systems, uphold design quality, and help create a cohesive product experience

​

What you'll bring

​

• 3+ years of experience in UX/product design, ideally within agile, cross-functional product teams
• A strong portfolio that showcases polished visual design, user-centered thinking, and clear design rationale
• Proficiency with tools like Figma, and familiarity with prototyping and working within design systems
• Strong communication skills, both verbal and visual—able to clearly explain ideas and decisions to different audiences
• Experience applying accessibility, inclusive design, and responsive principles to your work
• A growth mindset and an iterative approach to problem-solving
• Curiosity about emerging design practices, including thoughtful use of AI tools to support ideation, content exploration, or research synthesis—used in service of better user outcomes, not as shortcuts for quality

​

​

Role overview

​

We are looking for an experienced Senior Credit & Collections Analyst to join our growing team! In this role, you’ll take ownership of high-risk, complex, and escalated accounts while contributing to key reporting and analytics efforts. The ideal candidate brings a strong mix of B2B collections expertise, advanced analytical skills, and the confidence to resolve tough scenarios independently. This is a great opportunity for someone who enjoys balancing relationship management with data-driven decision-making.

​

What you'll do

​

• Own a portfolio of high-value accounts: Manage a set of strategic customer accounts, ensuring timely collections and building strong working relationships.
• Tackle high-risk and escalated cases: Conduct outbound outreach focused on resolving complex, sensitive, or overdue balances.
• Negotiate and resolve disputes: Lead conversations with customers to reach favorable outcomes, resolving issues while protecting company interests.
• Provide strategic insights: Support reporting and analytics initiatives that help drive collections performance and inform business decisions.
• Ensure compliance and improve processes: Maintain adherence to company policies and internal controls, while identifying ways to streamline and enhance existing workflows.

​

What you'll bring

​

• 5+ years of hands-on B2B Credit & Collections experience.
• A track record of independently managing complex customer escalations and dispute resolution.
• Strong negotiation skills and sound judgment in high-stakes scenarios.
• Analytical mindset with experience building and interpreting reports (Excel or Google Sheets proficiency required).
• Excellent communication skills—both written and verbal.
• Highly organized, detail-oriented, and comfortable managing competing priorities in a dynamic environment.
• A proactive, problem-solving attitude and a sense of ownership.
• A degree in Finance or a related field is preferred, but equivalent practical experience is also valued.

​

​

​

Role overview

​

As the Director of Procurement, reporting to the VP, Finance and Principal Accounting Officer, you will establish and strategically build CarGurus’ procurement function from its current foundational state, shaping policies, systems, and processes designed to optimize efficiency, enhance cost-effectiveness, and support the company's long-term strategic objectives. This role requires a significant cultural shift as you centralize the procurement function, transitioning the organization from decentralized practices to a unified, strategically aligned procurement model.

​

The ideal candidate will possess a forward-thinking vision, proven leadership capabilities, and deep expertise in strategic procurement. You will be responsible for developing and implementing procurement strategies aligned with business priorities, proactively driving cross-functional collaboration, and mentoring a high-performing procurement team. Your leadership will create a culture of strategic thinking, proactive execution, continuous improvement, and a growth mindset throughout the procurement organization.

​

What you'll do

​

Strategic Planning:

​

• Develop, implement, and manage the lifecycle of procurement from sourcing and negotiating to vendor contracting, to periodic reporting, and supplier management.
• Create a vision for the procurement function that aligns with company strategy.
• Lead vendor cost reduction initiatives and set budgetary goals.
• Analyze market trends and make recommendations for improving procurement processes and practices to manage spend and potential savings effectively.
• Drive continuous improvement and reporting on procurement metrics to senior stakeholders.
• Plan and execute near-term and long-term procurement to effectively increase cash profit margin.
• Lead the strategy to deploy best practice uses of procure-to-pay software programs.
• Proactively leverage innovation, including AI-driven solutions, to enhance procurement agility and responsiveness, serving as a change leader who can rapidly adapt processes to an evolving business landscape.

​

Vendor & Budget Management:

​

• Identify, evaluate, select, and oversee vendor/supplier relationships to build strategic partnerships that enhance value and innovation.
• Deliver financial and operational value by leading negotiations with vendors on the scope of work, commercial terms, revenue-sharing, and other legal, compliance, and contractual terms as needed.
• Develop and manage the procurement budget, ensuring cost-effectiveness and alignment with financial goals.
• Monitor and report on procurement spend and savings.

​

Collaboration & Team Leadership:

​

• Manage and mentor the procurement team, fostering a high-performance culture, growth mindset, and bias for action.
• Provide guidance and support for professional development and career growth.
• Collaborate with cross-functional teams, including teams in Finance, Travel & Expense, Legal, IT, Information Security, and others, to ensure a cohesive approach to procurement.

​

Compliance and Risk Management:

​

• Continuously review and improve procurement processes to enhance efficiency and effectiveness.
• Ensure procurement activities comply with legal, regulatory, and ethical standards, including SOX requirements.
• Identify potential risks within procurement processes and develop strategies to mitigate them, ensuring business stability and adherence to corporate policies.

​

What you'll bring

​

• 10+ years of experience in the procurement field, with a proven understanding of Procurement’s role in a maturing organization including Purchasing, Procurement, Accounts Payable, and Travel & Expense systems and procedures.
• 6+ years of experience in a strategic people leadership role and a track record of building and developing high-performing teams.
• Technical understanding of finance systems, preferably Concur,  NetSuite and Zip HQ (nice to have).
• Demonstrated experience supporting internal and external partners/suppliers.
• Adept in managing complex vendor/supplier relationships and negotiating high-value contracts.
• Highly analytical and capable of setting and managing budgets effectively.
• Excellent communicator with the ability to influence and engage stakeholders at all levels.
• A strategic thinker with a problem-solving mindset.
• Bachelor’s degree in Supply Chain Management, Procurement Management/Operations, or a related field is an asset

​

​

​

Role overview

​

CarGurus is looking for a User Experience Designer to join our growing Product Design and User Research team. In this role, you’ll help design intuitive, engaging, and visually compelling user experiences across our marketplace and platform.

​

We’re looking for a designer who can think holistically, iterate quickly, and refine designs with care. You’ll collaborate with engineers, product managers, analysts, content strategists, and researchers to deliver meaningful solutions to real user problems. You’ll be expected to balance creativity with structure - producing work that’s well-reasoned, well-crafted, and aligned to business and user goals.You’ll report to a Senior UX Design Manager, who will support your professional growth and performance and your day-to-day work will be guided by one of our Lead Designers, who provides design direction, mentorship, and helps ensure high-quality, consistent execution within your product area.

​

An online portfolio is required. Your work should demonstrate clear problem-solving, user-centered thinking, polished visual design, and the ability to iterate toward thoughtful solutions.

​

What you'll do

​

• Collaborate with product and engineering partners to design high-impact, user-friendly, and visually engaging experiences
• Translate research and requirements into user flows, wireframes, prototypes, and polished, production-ready UI designs
• Iterate quickly by exploring multiple directions, incorporating feedback, and continuously improving your work
• Apply accessibility and responsive design best practices
• Use data (e.g., usability testing, A/B tests, analytics) to inform and validate design decisions
• Receive direction and mentorship from a Lead Designer and contribute to team-wide critiques and rituals
• Contribute to shared design systems, uphold design quality, and help create a cohesive product experience

​

What you'll bring

​

• 3+ years of experience in UX/product design, ideally within agile, cross-functional product teams
• A strong portfolio that showcases polished visual design, user-centered thinking, and clear design rationale
• Proficiency with tools like Figma, and familiarity with prototyping and working within design systems
• Strong communication skills, both verbal and visual—able to clearly explain ideas and decisions to different audiences
• Experience applying accessibility, inclusive design, and responsive principles to your work
• A growth mindset and an iterative approach to problem-solving
• Curiosity about emerging design practices, including thoughtful use of AI tools to support ideation, content exploration, or research synthesis—used in service of better user outcomes, not as shortcuts for quality

​

​

Role overview

​

We are looking for an experienced Senior Credit & Collections Analyst to join our growing team! In this role, you’ll take ownership of high-risk, complex, and escalated accounts while contributing to key reporting and analytics efforts. The ideal candidate brings a strong mix of B2B collections expertise, advanced analytical skills, and the confidence to resolve tough scenarios independently. This is a great opportunity for someone who enjoys balancing relationship management with data-driven decision-making.

​

What you'll do

​

• Own a portfolio of high-value accounts: Manage a set of strategic customer accounts, ensuring timely collections and building strong working relationships.
• Tackle high-risk and escalated cases: Conduct outbound outreach focused on resolving complex, sensitive, or overdue balances.
• Negotiate and resolve disputes: Lead conversations with customers to reach favorable outcomes, resolving issues while protecting company interests.
• Provide strategic insights: Support reporting and analytics initiatives that help drive collections performance and inform business decisions.
• Ensure compliance and improve processes: Maintain adherence to company policies and internal controls, while identifying ways to streamline and enhance existing workflows.

​

What you'll bring

​

• 5+ years of hands-on B2B Credit & Collections experience.
• A track record of independently managing complex customer escalations and dispute resolution.
• Strong negotiation skills and sound judgment in high-stakes scenarios.
• Analytical mindset with experience building and interpreting reports (Excel or Google Sheets proficiency required).
• Excellent communication skills—both written and verbal.
• Highly organized, detail-oriented, and comfortable managing competing priorities in a dynamic environment.
• A proactive, problem-solving attitude and a sense of ownership.
• A degree in Finance or a related field is preferred, but equivalent practical experience is also valued.

​

​

​

Role overview

​

As the Director of Procurement, reporting to the VP, Finance and Principal Accounting Officer, you will establish and strategically build CarGurus’ procurement function from its current foundational state, shaping policies, systems, and processes designed to optimize efficiency, enhance cost-effectiveness, and support the company's long-term strategic objectives. This role requires a significant cultural shift as you centralize the procurement function, transitioning the organization from decentralized practices to a unified, strategically aligned procurement model.

​

The ideal candidate will possess a forward-thinking vision, proven leadership capabilities, and deep expertise in strategic procurement. You will be responsible for developing and implementing procurement strategies aligned with business priorities, proactively driving cross-functional collaboration, and mentoring a high-performing procurement team. Your leadership will create a culture of strategic thinking, proactive execution, continuous improvement, and a growth mindset throughout the procurement organization.

​

What you'll do

​

Strategic Planning:

​

• Develop, implement, and manage the lifecycle of procurement from sourcing and negotiating to vendor contracting, to periodic reporting, and supplier management.
• Create a vision for the procurement function that aligns with company strategy.
• Lead vendor cost reduction initiatives and set budgetary goals.
• Analyze market trends and make recommendations for improving procurement processes and practices to manage spend and potential savings effectively.
• Drive continuous improvement and reporting on procurement metrics to senior stakeholders.
• Plan and execute near-term and long-term procurement to effectively increase cash profit margin.
• Lead the strategy to deploy best practice uses of procure-to-pay software programs.
• Proactively leverage innovation, including AI-driven solutions, to enhance procurement agility and responsiveness, serving as a change leader who can rapidly adapt processes to an evolving business landscape.

​

Vendor & Budget Management:

​

• Identify, evaluate, select, and oversee vendor/supplier relationships to build strategic partnerships that enhance value and innovation.
• Deliver financial and operational value by leading negotiations with vendors on the scope of work, commercial terms, revenue-sharing, and other legal, compliance, and contractual terms as needed.
• Develop and manage the procurement budget, ensuring cost-effectiveness and alignment with financial goals.
• Monitor and report on procurement spend and savings.

​

Collaboration & Team Leadership:

​

• Manage and mentor the procurement team, fostering a high-performance culture, growth mindset, and bias for action.
• Provide guidance and support for professional development and career growth.
• Collaborate with cross-functional teams, including teams in Finance, Travel & Expense, Legal, IT, Information Security, and others, to ensure a cohesive approach to procurement.

​

Compliance and Risk Management:

​

• Continuously review and improve procurement processes to enhance efficiency and effectiveness.
• Ensure procurement activities comply with legal, regulatory, and ethical standards, including SOX requirements.
• Identify potential risks within procurement processes and develop strategies to mitigate them, ensuring business stability and adherence to corporate policies.

​

What you'll bring

​

• 10+ years of experience in the procurement field, with a proven understanding of Procurement’s role in a maturing organization including Purchasing, Procurement, Accounts Payable, and Travel & Expense systems and procedures.
• 6+ years of experience in a strategic people leadership role and a track record of building and developing high-performing teams.
• Technical understanding of finance systems, preferably Concur,  NetSuite and Zip HQ (nice to have).
• Demonstrated experience supporting internal and external partners/suppliers.
• Adept in managing complex vendor/supplier relationships and negotiating high-value contracts.
• Highly analytical and capable of setting and managing budgets effectively.
• Excellent communicator with the ability to influence and engage stakeholders at all levels.
• A strategic thinker with a problem-solving mindset.
• Bachelor’s degree in Supply Chain Management, Procurement Management/Operations, or a related field is an asset

​

​

​

Role overview

​

CarGurus is looking for a User Experience Designer to join our growing Product Design and User Research team. In this role, you’ll help design intuitive, engaging, and visually compelling user experiences across our marketplace and platform.

​

We’re looking for a designer who can think holistically, iterate quickly, and refine designs with care. You’ll collaborate with engineers, product managers, analysts, content strategists, and researchers to deliver meaningful solutions to real user problems. You’ll be expected to balance creativity with structure - producing work that’s well-reasoned, well-crafted, and aligned to business and user goals.You’ll report to a Senior UX Design Manager, who will support your professional growth and performance and your day-to-day work will be guided by one of our Lead Designers, who provides design direction, mentorship, and helps ensure high-quality, consistent execution within your product area.

​

An online portfolio is required. Your work should demonstrate clear problem-solving, user-centered thinking, polished visual design, and the ability to iterate toward thoughtful solutions.

​

What you'll do

​

• Collaborate with product and engineering partners to design high-impact, user-friendly, and visually engaging experiences
• Translate research and requirements into user flows, wireframes, prototypes, and polished, production-ready UI designs
• Iterate quickly by exploring multiple directions, incorporating feedback, and continuously improving your work
• Apply accessibility and responsive design best practices
• Use data (e.g., usability testing, A/B tests, analytics) to inform and validate design decisions
• Receive direction and mentorship from a Lead Designer and contribute to team-wide critiques and rituals
• Contribute to shared design systems, uphold design quality, and help create a cohesive product experience

​

What you'll bring

​

• 3+ years of experience in UX/product design, ideally within agile, cross-functional product teams
• A strong portfolio that showcases polished visual design, user-centered thinking, and clear design rationale
• Proficiency with tools like Figma, and familiarity with prototyping and working within design systems
• Strong communication skills, both verbal and visual—able to clearly explain ideas and decisions to different audiences
• Experience applying accessibility, inclusive design, and responsive principles to your work
• A growth mindset and an iterative approach to problem-solving
• Curiosity about emerging design practices, including thoughtful use of AI tools to support ideation, content exploration, or research synthesis—used in service of better user outcomes, not as shortcuts for quality

​

​

Role overview

​

We are looking for an experienced Senior Credit & Collections Analyst to join our growing team! In this role, you’ll take ownership of high-risk, complex, and escalated accounts while contributing to key reporting and analytics efforts. The ideal candidate brings a strong mix of B2B collections expertise, advanced analytical skills, and the confidence to resolve tough scenarios independently. This is a great opportunity for someone who enjoys balancing relationship management with data-driven decision-making.

​

What you'll do

​

• Own a portfolio of high-value accounts: Manage a set of strategic customer accounts, ensuring timely collections and building strong working relationships.
• Tackle high-risk and escalated cases: Conduct outbound outreach focused on resolving complex, sensitive, or overdue balances.
• Negotiate and resolve disputes: Lead conversations with customers to reach favorable outcomes, resolving issues while protecting company interests.
• Provide strategic insights: Support reporting and analytics initiatives that help drive collections performance and inform business decisions.
• Ensure compliance and improve processes: Maintain adherence to company policies and internal controls, while identifying ways to streamline and enhance existing workflows.

​

What you'll bring

​

• 5+ years of hands-on B2B Credit & Collections experience.
• A track record of independently managing complex customer escalations and dispute resolution.
• Strong negotiation skills and sound judgment in high-stakes scenarios.
• Analytical mindset with experience building and interpreting reports (Excel or Google Sheets proficiency required).
• Excellent communication skills—both written and verbal.
• Highly organized, detail-oriented, and comfortable managing competing priorities in a dynamic environment.
• A proactive, problem-solving attitude and a sense of ownership.
• A degree in Finance or a related field is preferred, but equivalent practical experience is also valued.

​

​

​

Role overview

​

As the Director of Procurement, reporting to the VP, Finance and Principal Accounting Officer, you will establish and strategically build CarGurus’ procurement function from its current foundational state, shaping policies, systems, and processes designed to optimize efficiency, enhance cost-effectiveness, and support the company's long-term strategic objectives. This role requires a significant cultural shift as you centralize the procurement function, transitioning the organization from decentralized practices to a unified, strategically aligned procurement model.

​

The ideal candidate will possess a forward-thinking vision, proven leadership capabilities, and deep expertise in strategic procurement. You will be responsible for developing and implementing procurement strategies aligned with business priorities, proactively driving cross-functional collaboration, and mentoring a high-performing procurement team. Your leadership will create a culture of strategic thinking, proactive execution, continuous improvement, and a growth mindset throughout the procurement organization.

​

What you'll do

​

Strategic Planning:

​

• Develop, implement, and manage the lifecycle of procurement from sourcing and negotiating to vendor contracting, to periodic reporting, and supplier management.
• Create a vision for the procurement function that aligns with company strategy.
• Lead vendor cost reduction initiatives and set budgetary goals.
• Analyze market trends and make recommendations for improving procurement processes and practices to manage spend and potential savings effectively.
• Drive continuous improvement and reporting on procurement metrics to senior stakeholders.
• Plan and execute near-term and long-term procurement to effectively increase cash profit margin.
• Lead the strategy to deploy best practice uses of procure-to-pay software programs.
• Proactively leverage innovation, including AI-driven solutions, to enhance procurement agility and responsiveness, serving as a change leader who can rapidly adapt processes to an evolving business landscape.

​

Vendor & Budget Management:

​

• Identify, evaluate, select, and oversee vendor/supplier relationships to build strategic partnerships that enhance value and innovation.
• Deliver financial and operational value by leading negotiations with vendors on the scope of work, commercial terms, revenue-sharing, and other legal, compliance, and contractual terms as needed.
• Develop and manage the procurement budget, ensuring cost-effectiveness and alignment with financial goals.
• Monitor and report on procurement spend and savings.

​

Collaboration & Team Leadership:

​

• Manage and mentor the procurement team, fostering a high-performance culture, growth mindset, and bias for action.
• Provide guidance and support for professional development and career growth.
• Collaborate with cross-functional teams, including teams in Finance, Travel & Expense, Legal, IT, Information Security, and others, to ensure a cohesive approach to procurement.

​

Compliance and Risk Management:

​

• Continuously review and improve procurement processes to enhance efficiency and effectiveness.
• Ensure procurement activities comply with legal, regulatory, and ethical standards, including SOX requirements.
• Identify potential risks within procurement processes and develop strategies to mitigate them, ensuring business stability and adherence to corporate policies.

​

What you'll bring

​

• 10+ years of experience in the procurement field, with a proven understanding of Procurement’s role in a maturing organization including Purchasing, Procurement, Accounts Payable, and Travel & Expense systems and procedures.
• 6+ years of experience in a strategic people leadership role and a track record of building and developing high-performing teams.
• Technical understanding of finance systems, preferably Concur,  NetSuite and Zip HQ (nice to have).
• Demonstrated experience supporting internal and external partners/suppliers.
• Adept in managing complex vendor/supplier relationships and negotiating high-value contracts.
• Highly analytical and capable of setting and managing budgets effectively.
• Excellent communicator with the ability to influence and engage stakeholders at all levels.
• A strategic thinker with a problem-solving mindset.
• Bachelor’s degree in Supply Chain Management, Procurement Management/Operations, or a related field is an asset

​

​

​

Role overview

​

CarGurus is looking for a User Experience Designer to join our growing Product Design and User Research team. In this role, you’ll help design intuitive, engaging, and visually compelling user experiences across our marketplace and platform.

​

We’re looking for a designer who can think holistically, iterate quickly, and refine designs with care. You’ll collaborate with engineers, product managers, analysts, content strategists, and researchers to deliver meaningful solutions to real user problems. You’ll be expected to balance creativity with structure - producing work that’s well-reasoned, well-crafted, and aligned to business and user goals.You’ll report to a Senior UX Design Manager, who will support your professional growth and performance and your day-to-day work will be guided by one of our Lead Designers, who provides design direction, mentorship, and helps ensure high-quality, consistent execution within your product area.

​

An online portfolio is required. Your work should demonstrate clear problem-solving, user-centered thinking, polished visual design, and the ability to iterate toward thoughtful solutions.

​

What you'll do

​

• Collaborate with product and engineering partners to design high-impact, user-friendly, and visually engaging experiences
• Translate research and requirements into user flows, wireframes, prototypes, and polished, production-ready UI designs
• Iterate quickly by exploring multiple directions, incorporating feedback, and continuously improving your work
• Apply accessibility and responsive design best practices
• Use data (e.g., usability testing, A/B tests, analytics) to inform and validate design decisions
• Receive direction and mentorship from a Lead Designer and contribute to team-wide critiques and rituals
• Contribute to shared design systems, uphold design quality, and help create a cohesive product experience

​

What you'll bring

​

• 3+ years of experience in UX/product design, ideally within agile, cross-functional product teams
• A strong portfolio that showcases polished visual design, user-centered thinking, and clear design rationale
• Proficiency with tools like Figma, and familiarity with prototyping and working within design systems
• Strong communication skills, both verbal and visual—able to clearly explain ideas and decisions to different audiences
• Experience applying accessibility, inclusive design, and responsive principles to your work
• A growth mindset and an iterative approach to problem-solving
• Curiosity about emerging design practices, including thoughtful use of AI tools to support ideation, content exploration, or research synthesis—used in service of better user outcomes, not as shortcuts for quality

​

​

Role overview

​

We are looking for an experienced Senior Credit & Collections Analyst to join our growing team! In this role, you’ll take ownership of high-risk, complex, and escalated accounts while contributing to key reporting and analytics efforts. The ideal candidate brings a strong mix of B2B collections expertise, advanced analytical skills, and the confidence to resolve tough scenarios independently. This is a great opportunity for someone who enjoys balancing relationship management with data-driven decision-making.

​

What you'll do

​

• Own a portfolio of high-value accounts: Manage a set of strategic customer accounts, ensuring timely collections and building strong working relationships.
• Tackle high-risk and escalated cases: Conduct outbound outreach focused on resolving complex, sensitive, or overdue balances.
• Negotiate and resolve disputes: Lead conversations with customers to reach favorable outcomes, resolving issues while protecting company interests.
• Provide strategic insights: Support reporting and analytics initiatives that help drive collections performance and inform business decisions.
• Ensure compliance and improve processes: Maintain adherence to company policies and internal controls, while identifying ways to streamline and enhance existing workflows.

​

What you'll bring

​

• 5+ years of hands-on B2B Credit & Collections experience.
• A track record of independently managing complex customer escalations and dispute resolution.
• Strong negotiation skills and sound judgment in high-stakes scenarios.
• Analytical mindset with experience building and interpreting reports (Excel or Google Sheets proficiency required).
• Excellent communication skills—both written and verbal.
• Highly organized, detail-oriented, and comfortable managing competing priorities in a dynamic environment.
• A proactive, problem-solving attitude and a sense of ownership.
• A degree in Finance or a related field is preferred, but equivalent practical experience is also valued.

​

​

​

Role overview

​

As the Director of Procurement, reporting to the VP, Finance and Principal Accounting Officer, you will establish and strategically build CarGurus’ procurement function from its current foundational state, shaping policies, systems, and processes designed to optimize efficiency, enhance cost-effectiveness, and support the company's long-term strategic objectives. This role requires a significant cultural shift as you centralize the procurement function, transitioning the organization from decentralized practices to a unified, strategically aligned procurement model.

​

The ideal candidate will possess a forward-thinking vision, proven leadership capabilities, and deep expertise in strategic procurement. You will be responsible for developing and implementing procurement strategies aligned with business priorities, proactively driving cross-functional collaboration, and mentoring a high-performing procurement team. Your leadership will create a culture of strategic thinking, proactive execution, continuous improvement, and a growth mindset throughout the procurement organization.

​

What you'll do

​

Strategic Planning:

​

• Develop, implement, and manage the lifecycle of procurement from sourcing and negotiating to vendor contracting, to periodic reporting, and supplier management.
• Create a vision for the procurement function that aligns with company strategy.
• Lead vendor cost reduction initiatives and set budgetary goals.
• Analyze market trends and make recommendations for improving procurement processes and practices to manage spend and potential savings effectively.
• Drive continuous improvement and reporting on procurement metrics to senior stakeholders.
• Plan and execute near-term and long-term procurement to effectively increase cash profit margin.
• Lead the strategy to deploy best practice uses of procure-to-pay software programs.
• Proactively leverage innovation, including AI-driven solutions, to enhance procurement agility and responsiveness, serving as a change leader who can rapidly adapt processes to an evolving business landscape.

​

Vendor & Budget Management:

​

• Identify, evaluate, select, and oversee vendor/supplier relationships to build strategic partnerships that enhance value and innovation.
• Deliver financial and operational value by leading negotiations with vendors on the scope of work, commercial terms, revenue-sharing, and other legal, compliance, and contractual terms as needed.
• Develop and manage the procurement budget, ensuring cost-effectiveness and alignment with financial goals.
• Monitor and report on procurement spend and savings.

​

Collaboration & Team Leadership:

​

• Manage and mentor the procurement team, fostering a high-performance culture, growth mindset, and bias for action.
• Provide guidance and support for professional development and career growth.
• Collaborate with cross-functional teams, including teams in Finance, Travel & Expense, Legal, IT, Information Security, and others, to ensure a cohesive approach to procurement.

​

Compliance and Risk Management:

​

• Continuously review and improve procurement processes to enhance efficiency and effectiveness.
• Ensure procurement activities comply with legal, regulatory, and ethical standards, including SOX requirements.
• Identify potential risks within procurement processes and develop strategies to mitigate them, ensuring business stability and adherence to corporate policies.

​

What you'll bring

​

• 10+ years of experience in the procurement field, with a proven understanding of Procurement’s role in a maturing organization including Purchasing, Procurement, Accounts Payable, and Travel & Expense systems and procedures.
• 6+ years of experience in a strategic people leadership role and a track record of building and developing high-performing teams.
• Technical understanding of finance systems, preferably Concur,  NetSuite and Zip HQ (nice to have).
• Demonstrated experience supporting internal and external partners/suppliers.
• Adept in managing complex vendor/supplier relationships and negotiating high-value contracts.
• Highly analytical and capable of setting and managing budgets effectively.
• Excellent communicator with the ability to influence and engage stakeholders at all levels.
• A strategic thinker with a problem-solving mindset.
• Bachelor’s degree in Supply Chain Management, Procurement Management/Operations, or a related field is an asset

​

​

​

Role overview

​

CarGurus is looking for a User Experience Designer to join our growing Product Design and User Research team. In this role, you’ll help design intuitive, engaging, and visually compelling user experiences across our marketplace and platform.

​

We’re looking for a designer who can think holistically, iterate quickly, and refine designs with care. You’ll collaborate with engineers, product managers, analysts, content strategists, and researchers to deliver meaningful solutions to real user problems. You’ll be expected to balance creativity with structure - producing work that’s well-reasoned, well-crafted, and aligned to business and user goals.You’ll report to a Senior UX Design Manager, who will support your professional growth and performance and your day-to-day work will be guided by one of our Lead Designers, who provides design direction, mentorship, and helps ensure high-quality, consistent execution within your product area.

​

An online portfolio is required. Your work should demonstrate clear problem-solving, user-centered thinking, polished visual design, and the ability to iterate toward thoughtful solutions.

​

What you'll do

​

• Collaborate with product and engineering partners to design high-impact, user-friendly, and visually engaging experiences
• Translate research and requirements into user flows, wireframes, prototypes, and polished, production-ready UI designs
• Iterate quickly by exploring multiple directions, incorporating feedback, and continuously improving your work
• Apply accessibility and responsive design best practices
• Use data (e.g., usability testing, A/B tests, analytics) to inform and validate design decisions
• Receive direction and mentorship from a Lead Designer and contribute to team-wide critiques and rituals
• Contribute to shared design systems, uphold design quality, and help create a cohesive product experience

​

What you'll bring

​

• 3+ years of experience in UX/product design, ideally within agile, cross-functional product teams
• A strong portfolio that showcases polished visual design, user-centered thinking, and clear design rationale
• Proficiency with tools like Figma, and familiarity with prototyping and working within design systems
• Strong communication skills, both verbal and visual—able to clearly explain ideas and decisions to different audiences
• Experience applying accessibility, inclusive design, and responsive principles to your work
• A growth mindset and an iterative approach to problem-solving
• Curiosity about emerging design practices, including thoughtful use of AI tools to support ideation, content exploration, or research synthesis—used in service of better user outcomes, not as shortcuts for quality

​

​

Role overview

​

We are looking for an experienced Senior Credit & Collections Analyst to join our growing team! In this role, you’ll take ownership of high-risk, complex, and escalated accounts while contributing to key reporting and analytics efforts. The ideal candidate brings a strong mix of B2B collections expertise, advanced analytical skills, and the confidence to resolve tough scenarios independently. This is a great opportunity for someone who enjoys balancing relationship management with data-driven decision-making.

​

What you'll do

​

• Own a portfolio of high-value accounts: Manage a set of strategic customer accounts, ensuring timely collections and building strong working relationships.
• Tackle high-risk and escalated cases: Conduct outbound outreach focused on resolving complex, sensitive, or overdue balances.
• Negotiate and resolve disputes: Lead conversations with customers to reach favorable outcomes, resolving issues while protecting company interests.
• Provide strategic insights: Support reporting and analytics initiatives that help drive collections performance and inform business decisions.
• Ensure compliance and improve processes: Maintain adherence to company policies and internal controls, while identifying ways to streamline and enhance existing workflows.

​

What you'll bring

​

• 5+ years of hands-on B2B Credit & Collections experience.
• A track record of independently managing complex customer escalations and dispute resolution.
• Strong negotiation skills and sound judgment in high-stakes scenarios.
• Analytical mindset with experience building and interpreting reports (Excel or Google Sheets proficiency required).
• Excellent communication skills—both written and verbal.
• Highly organized, detail-oriented, and comfortable managing competing priorities in a dynamic environment.
• A proactive, problem-solving attitude and a sense of ownership.
• A degree in Finance or a related field is preferred, but equivalent practical experience is also valued.

​

​

​

Role overview

​

As the Director of Procurement, reporting to the VP, Finance and Principal Accounting Officer, you will establish and strategically build CarGurus’ procurement function from its current foundational state, shaping policies, systems, and processes designed to optimize efficiency, enhance cost-effectiveness, and support the company's long-term strategic objectives. This role requires a significant cultural shift as you centralize the procurement function, transitioning the organization from decentralized practices to a unified, strategically aligned procurement model.

​

The ideal candidate will possess a forward-thinking vision, proven leadership capabilities, and deep expertise in strategic procurement. You will be responsible for developing and implementing procurement strategies aligned with business priorities, proactively driving cross-functional collaboration, and mentoring a high-performing procurement team. Your leadership will create a culture of strategic thinking, proactive execution, continuous improvement, and a growth mindset throughout the procurement organization.

​

What you'll do

​

Strategic Planning:

​

• Develop, implement, and manage the lifecycle of procurement from sourcing and negotiating to vendor contracting, to periodic reporting, and supplier management.
• Create a vision for the procurement function that aligns with company strategy.
• Lead vendor cost reduction initiatives and set budgetary goals.
• Analyze market trends and make recommendations for improving procurement processes and practices to manage spend and potential savings effectively.
• Drive continuous improvement and reporting on procurement metrics to senior stakeholders.
• Plan and execute near-term and long-term procurement to effectively increase cash profit margin.
• Lead the strategy to deploy best practice uses of procure-to-pay software programs.
• Proactively leverage innovation, including AI-driven solutions, to enhance procurement agility and responsiveness, serving as a change leader who can rapidly adapt processes to an evolving business landscape.

​

Vendor & Budget Management:

​

• Identify, evaluate, select, and oversee vendor/supplier relationships to build strategic partnerships that enhance value and innovation.
• Deliver financial and operational value by leading negotiations with vendors on the scope of work, commercial terms, revenue-sharing, and other legal, compliance, and contractual terms as needed.
• Develop and manage the procurement budget, ensuring cost-effectiveness and alignment with financial goals.
• Monitor and report on procurement spend and savings.

​

Collaboration & Team Leadership:

​

• Manage and mentor the procurement team, fostering a high-performance culture, growth mindset, and bias for action.
• Provide guidance and support for professional development and career growth.
• Collaborate with cross-functional teams, including teams in Finance, Travel & Expense, Legal, IT, Information Security, and others, to ensure a cohesive approach to procurement.

​

Compliance and Risk Management:

​

• Continuously review and improve procurement processes to enhance efficiency and effectiveness.
• Ensure procurement activities comply with legal, regulatory, and ethical standards, including SOX requirements.
• Identify potential risks within procurement processes and develop strategies to mitigate them, ensuring business stability and adherence to corporate policies.

​

What you'll bring

​

• 10+ years of experience in the procurement field, with a proven understanding of Procurement’s role in a maturing organization including Purchasing, Procurement, Accounts Payable, and Travel & Expense systems and procedures.
• 6+ years of experience in a strategic people leadership role and a track record of building and developing high-performing teams.
• Technical understanding of finance systems, preferably Concur,  NetSuite and Zip HQ (nice to have).
• Demonstrated experience supporting internal and external partners/suppliers.
• Adept in managing complex vendor/supplier relationships and negotiating high-value contracts.
• Highly analytical and capable of setting and managing budgets effectively.
• Excellent communicator with the ability to influence and engage stakeholders at all levels.
• A strategic thinker with a problem-solving mindset.
• Bachelor’s degree in Supply Chain Management, Procurement Management/Operations, or a related field is an asset

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About the Role

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As Executive Assistant to our Chief Product Officer and Chief Operating Officer, you’ll be the go-to force behind the scenes, making sure our leaders—and their teams—stay on track and in sync. You’ll manage complex calendars, prep for key meetings, and support day-to-day operations that keep R&D and Go-to-Market teams running smoothly. You’ll also help bring people together by coordinating team events and supporting planning for offsites.

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This role is all about execution, organization, and creating space for our leaders to focus on the right stuff. You'll report directly to either the CPO or COO and collaborate with teams across the company.

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This position is based in the Bay Area and requires 2–3 days a week in our San Francisco office, with occasional travel for onsites and offsites (roughly once per quarter).

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What You'll Do

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• Manage fast-moving calendars and sensitive information with care—coordinating across internal teams and external partners
• Attend meetings, taking notes, following up on action items, and helping to create decks
• Book and coordinate travel (both domestic and international)
• Team up with the CEO’s Executive Assistant to plan team events and offsites
• Handle monthly expense reports and jump in on special projects as needed
• Be a trusted representative of your execs—building strong relationships across the company and with external partners

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Impact You'll Have

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• You will help your leaders stay focused on what matters most—protecting their time and prioritizing high-impact work over day-to-day fire drills
• By supporting key execs, you will play a central role in shaping how our teams work and connect
• With your visibility across the org, you will often be the first to spot what’s missing, what’s off track, or what needs attention before it becomes urgent
• Our admin team is the glue that holds everything together—and you will be a critical part of it!

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Qualifications

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• 2+ years of professional experience in an administrative or operational support role, ideally in a fast-paced tech environment
• Strong calendar management chops—you know how to build a smart, flexible schedule and protect focus time where you can
• Exceptionally organized with the ability to juggle multiple tasks and priorities
• Detail-oriented and reliable — you’re the kind of person people trust to catch what others might miss
• Friendly, approachable, and calm under pressure (you bring good vibes, even on busy days)
• Discreet and trustworthy—you know how to handle sensitive information with care
• Comfortable owning logistics for team events, internal meetings, and cross-functional coordination
• Excellent communicator across email, Slack, and in person
• Confident with Google Calendar, Gmail, Docs, and other standard tools
• Aligned with our values— you take initiative, bring a “no job too small” mindset, and care about building a great team culture

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Bonus points

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• Experience supporting executives in different departments
• Project management experience
• Event planning experience

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Compensation

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The estimated base salary range for this role is $100,000 - $140,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

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About the Role

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As an Executive Business Partner to our CEO, you’ll be at the tempo keeper of Metronome’s leadership engine. You will bring order to the daily chaos—managing calendars with precision, building systems that keep us organized, and making sure the team is always set up to focus on what matters most. Your work will help keep our execs aligned, energized, and rowing in the same direction.

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More than just logistics, this role is a key cultural connector. You'll play a big part in shaping how we work together and show up as a team. You'll report directly to the CEO and work closely with leaders across the company.

​

This position is based in the Bay Area and requires 2–3 days a week in our San Francisco office, plus occasional travel for onsite and offsite events (roughly once per quarter).

​

What You'll Do

--------------

​

• Own and manage complex, ever-evolving calendars—prioritizing what’s most impactful and coordinating seamlessly with internal and external stakeholders
• Attend meetings, taking notes, following up on action items, and helping to create decks
• Coordinate detailed domestic and international travel
• Plan and execute high-impact events—from team dinners to multi-day offsites—handling everything from logistics to vibe
• Take charge of monthly expense reports and step in on special projects that keep things moving forward
• Act as an extension of our CEO —representing Metronome with professionalism, warmth, and great judgment both internally and externally

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Impact You'll Have

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• Help drive the rhythm of the business by supporting exec staff meetings, Quarterly Business Reviews, offsites, and other key operating cadences
• With the visibility you will have across the business, you’ll spot gaps, risks, and opportunities before they surface
• Our admin team is the glue that holds everything together, and as an EBP to the CEO, you’ll play a key role in how Metronome operates and scales

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Qualifications

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• 4+ years of experience in a similar role—ideally supporting founders or C-suite at a fast-paced tech company
• A proactive mindset and a track record of going the extra mile without being asked
• Comfortable working with urgency, shifting priorities, and occasional after-hours communication to keep things moving
• Exceptional organizational skills—you can juggle multiple priorities without dropping the ball
• Calm, collaborative, and approachable under pressure (bonus points for a good sense of humor)
• Strong judgment and a deep respect for confidentiality
• Sharp eye for detail and high standards for accuracy
• Clear, thoughtful communicator across all formats—written, verbal, async, live
• Confident navigating Google Calendar, Gmail, and taking notes like a pro
• Aligned with our values— you take ownership, stay gritty, and meet the moment with a can-do attitude

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Bonus points

​

• Project management experience
• Event planning experience

​

Compensation

​

The estimated base salary range for this role is $130,000 - $170,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

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Role overview

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Car shopping is complicated. At CarGurus, we use data and technology to make it simple, giving people the tools they need to confidently find, buy, finance, or sell a car. The best part? Our work makes a real impact. We’re the most-visited car-shopping site in the US and we are growing fast in our international markets. Ready to come along for the ride?

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Our Information Security Operations Engineer II will report into our Security Operations Manager and be responsible for securing the organization’s infrastructure. You will closely collaborate with other Security Engineers to continuously improve and develop our digital security posture. This includes managing alerts, incidents, and projects focused on the holistic security of CarGurus cloud infrastructure and corporate endpoints

​

Our SecOps Engineer will be utilizing our CSPM, security logging, monitoring and SIEM solutions, and acting as one point of contact for the security incident response team (SIRT). Monitoring, triaging and remediating security events while simultaneously improving threat detection logic is imperative to helping reduce risk exposure to our business.

​

What you'll do

​

70% Security Operations

​

• Manage escalations from security tools (SIEM, CSPM) and our MDR provider, responding to alerts, and improving processes.
• Monitor and manage security alerts across a variety of systems, including:

​

+ Operating Systems

+ Firewalls

+ VPNs

+ DLP

​

• Monitor and manage security alerts across our cloud infrastructure, via our CSPM tooling.
• Evaluate new security products and solutions
• Build and deploy SOAR automated responses.
• Support our Vulnerability Management Program, including monitoring and updating tools and systems.

​

20% Security Incident Response

​

• Provide Technical Support and Oversight to incident response activities
• Respond to incidents, including:

​

+ Account takeover

+ Fraud

+ Malware

+ DDoS and other Web-based attacks

+ Internal Data Abuse

​

• Improve the incident response process by writing clear and constructive retrospectives
• Participate in Tabletop Exercises
• Participate in business continuity and disaster planning

​

10% Vulnerability Management

​

• Provide support to the Security Operations Vulnerability Management Program

​

What you'll bring

​

• Bachelor’s Degree or equivalent combination of education and experience in Information Security, Computer Science, Management Information Systems or related curriculum
• 3-5 years of experience securing cloud agnostic infrastructure (AWS, Azure, GCP) and datastores (MySQL, MongoDB, RDS) including use of automation and container deployment (Docker, Kubernetes, Terraform, Chef, Puppet)
• Experience managing an IDS, SIEM and vulnerability management solutions in a hybrid environment
• Proficient in system hardening and patch management strategies
• History of working on a Security Incident Response Team (SIRT)
• Familiarity with security frameworks and risk-based security programs
• Proactively tie technical security risks and to tactical organizational activities and goals
• Clearly articulate issues and communicate in an effective and personable manner
• Adjust quickly to the security needs of a highly agile organization
• Build relationships across multiple business units to inform and education security best practices

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Role overview

​

The Account Manager (AM) role leads the success, retention, and growth of their book of business throughout the customer lifecycle. An AM has a positive relationship with both internal (Account Executives) and external (Dealer Partners) stakeholders. As the primary contact for dealers and dealer groups, AMs are responsible for providing an effective and communicative consultative performance analysis and technical support experience to ensure dealers are getting a positive value from their CarGurus subscription.

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What you’ll do

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• Account Managers (AM) work closely with Account Executives (AE) to drive growth within the existing customer base through product upgrades, new product sales, and renewals.
• Through effective relationship management and proactive engagement, the primary objective of an AM is to protect against dealership churn and drive the growth of product and services usage.

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What you’ll bring

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• Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• Account Manage experience is required
• Education & Experience
• Bachelors degree or equivalent
• At least 1 years of related experience required

​

​

Role overview

​

Car shopping is complicated. At CarGurus, we use data and technology to make it simple, giving people the tools they need to confidently find, buy, finance, or sell a car. The best part? Our work makes a real impact. We’re the most-visited car-shopping site in the US and we are growing fast in our international markets. Ready to come along for the ride?

​

Our Information Security Operations Engineer II will report into our Security Operations Manager and be responsible for securing the organization’s infrastructure. You will closely collaborate with other Security Engineers to continuously improve and develop our digital security posture. This includes managing alerts, incidents, and projects focused on the holistic security of CarGurus cloud infrastructure and corporate endpoints

​

Our SecOps Engineer will be utilizing our CSPM, security logging, monitoring and SIEM solutions, and acting as one point of contact for the security incident response team (SIRT). Monitoring, triaging and remediating security events while simultaneously improving threat detection logic is imperative to helping reduce risk exposure to our business.

​

What you'll do

​

70% Security Operations

​

• Manage escalations from security tools (SIEM, CSPM) and our MDR provider, responding to alerts, and improving processes.
• Monitor and manage security alerts across a variety of systems, including:

​

+ Operating Systems

+ Firewalls

+ VPNs

+ DLP

​

• Monitor and manage security alerts across our cloud infrastructure, via our CSPM tooling.
• Evaluate new security products and solutions
• Build and deploy SOAR automated responses.
• Support our Vulnerability Management Program, including monitoring and updating tools and systems.

​

20% Security Incident Response

​

• Provide Technical Support and Oversight to incident response activities
• Respond to incidents, including:

​

+ Account takeover

+ Fraud

+ Malware

+ DDoS and other Web-based attacks

+ Internal Data Abuse

​

• Improve the incident response process by writing clear and constructive retrospectives
• Participate in Tabletop Exercises
• Participate in business continuity and disaster planning

​

10% Vulnerability Management

​

• Provide support to the Security Operations Vulnerability Management Program

​

What you'll bring

​

• Bachelor’s Degree or equivalent combination of education and experience in Information Security, Computer Science, Management Information Systems or related curriculum
• 3-5 years of experience securing cloud agnostic infrastructure (AWS, Azure, GCP) and datastores (MySQL, MongoDB, RDS) including use of automation and container deployment (Docker, Kubernetes, Terraform, Chef, Puppet)
• Experience managing an IDS, SIEM and vulnerability management solutions in a hybrid environment
• Proficient in system hardening and patch management strategies
• History of working on a Security Incident Response Team (SIRT)
• Familiarity with security frameworks and risk-based security programs
• Proactively tie technical security risks and to tactical organizational activities and goals
• Clearly articulate issues and communicate in an effective and personable manner
• Adjust quickly to the security needs of a highly agile organization
• Build relationships across multiple business units to inform and education security best practices