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The Systems Analyst Senior interfaces with the engagement center, clients, corporate departments and IT development to assist in managing IT related projects. • This individual serves as subject matter expert for system applications and IT related processes. In addition to overseeing IT related projects, this individual may create test scripts, conduct level 2 testing and document results. • Serves as a subject matter expert for end user testing. • This individual will ensure the delivery of excellent service to internal and external customers across multiple clients and products.

 Duties and Responsibilities 

• Serve as the lead for various IT related projects and implementations. 

• Reports project status to leadership team via written reports and documentation. 

• Interfaces with Service Centers, Corporate Support Departments and IT development teams to identify business requirements, develop and implement solutions and provide service and training to those requiring IT support. 

• Analyze business requirements and develop design specifications that include business rules, data mapping tables, logical flow charts, edit logic, etc.

 • Participates in a coordination role, to ensure that task prioritization falls within the corporate strategic direction. Leads/participates in joint application design sessions for new and enhanced system development efforts. 

• Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time and form of desired results. Under general direction, formulates and defines systems scope and objectives through research and fact-finding combined with a good understanding of business systems and industry requirements. 

• Serves as the primary liaison between IT technical staff and end users of IT systems, processes and workflows. 

• Develops testing scenarios/scripts. Conducts Level 2 testing for development initiatives while documenting testing results. Serves as a SME (subject matter expert) for Level 3 (end user) testing. 

• Ensures design specifications are appropriately documented, revisions maintained, and stored in appropriate shared folders through the development implementation, and support life cycles. • Demonstrates competency to consider most business implications of the application of technology in the current business environment. 

• Supports training and development of training materials. 

• Responsible for defining and managing the scope of business systems projects. 

Primary duties may include, but are not limited to: 

• Manages integrated functionality, usability, reliability, performance and support requirements of a system. 

• Creates feature test strategies and environment needs. 

• Provides the link between the technical and business views of the system by ensuring that technical solutions being developed will satisfy the needs of the business. 

• Applies and mentors use of tools to define requirements. 

• Anticipates and identifies opportunities for improvement. 

• Ensures high level designs including architecture requirements are accurately documented and map to approved requirements.

 • Assists in developing training documentation and proactive identification of additional documentation needs. 

• Develops and performs system testing and fixes defects identified during testing and re-executes unit tests to validate results. 

• Aids in integrating activities with other IT departments for successful implementation and support of project efforts. 

• Provides on call support and monitors the system and identifies system deficiencies.

Responsible for defining and managing the scope of business systems projects. 

Primary duties may include, but are not limited to: 

• Manages integrated functionality, usability, reliability, performance and support requirements of a system.

 • Creates feature test strategies and environment needs. 

• Provides the link between the technical and business views of the system by ensuring that technical solutions being developed will satisfy the needs of the business. 

• Applies and mentors use of tools to define requirements. 

• Anticipates and identifies opportunities for improvement. 

• Ensures high level designs including architecture requirements are accurately documented and map to approved requirements. 

• Assists in developing training documentation and proactive identification of additional documentation needs. 

• Develops and performs system testing and fixes defects identified during testing and re-executes unit tests to validate results.

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Qualifications: • Requires an BA/BS degree in Information Technology, Computer Science or related field of study • Minimum of 3 years experience with documenting requirements and/or building test cases for a variety of technologies; Or any combination of education and experience, which would provide an equivalent background. • Experience testing/product quality processes tools and methods strongly preferred. • Project management experience and training in facilitation strongly preferred. • Healthcare / Behavioral Health experience preferred 

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The Web Developer III position is part of a fast-paced software development team. They will assist in software development and maintenance of the current product suite by participating actively in all phases of the software development lifecycle. They should be knowledgeable of n-tier architectures and have a strong Java Web Development experience background. Work with analysts, developers and managers as part of project development. A wide degree of creativity and latitude is expected. 

Duties and Responsibilities 

1. Actively participate in all phases of the software development lifecycle including but not limited to helping finalize functional specification(s), articulating and implementing scalable designs and providing deployment support

2. Design, develop/debug and unit/integration test programs in Java 6 or higher SE/EE and ensure all code written is cross browser compliant. 

3. Mentor junior developers in getting up to speed with the applications and perform peer code reviews as needed. 

4. Expected to remain conversant with newer web programming technologies and be prepared to undergo training in said technologies as circumstances dictate. 

5. Measure, review and forecast project status and remediate project risks by actively working with the project team. Expected to take a primary role in addressing project challenges that affect software development by escalating appropriately. 

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Minimum Entry Level Qualifications Education: Bachelor’s degree in Computer Science or a related field. Licenses: Some Java Certification preferred. Years and Type of Relevant Work Experience: * Five or more years of demonstrated programming experience with at least 5 years in Java and Web related technologies. Five or more years of experience in working with DB2 UDB or other relational or hierarchical databases. * Expertise in Java 6 or higher versions of SE/EE, EJB3.x, JDBC, JSP/Servlets, Web Services, WebSphere or any other Java EE server and SQL. Some Java certification a plus. * Working knowledge of SpringBatch framework. Demonstrable experience of at least 1-year desirable. * Experience with JQuery, Ajax, CSS, Angular, Struts or Spring Frameworks Working knowledge of an ESB tool such as WSO2 or MuleSoft ESB a plus * Good oral and written communication skills. Demonstrated ability to guide junior resources with advancing projects of varying complexity. * Some health care IT domain experience preferable.

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 This position would be, for the state of MD, dedicated to MD, and responsible for the following:

 1. performing assigned tasks to complete customer requests for delivery of desktop software applications and standardized operating systems components and patches to production desktops. 

2. Provides support to IT users of desktop management tools to resolve simple technical issues. 

3. Provides level III service desk support for resolution of application issues, based on SME status. 

4. Interface with Carelon internal support teams to resolve desktop issues of simple to moderate complexity. 

5. Test functionality of new desktop management software tools under evaluation as direction. 

6. Support audit requirements as requested by other team members. 

7. Assists in performing level I systems administration of selected desktop management applications.

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Qualification: * Requires an BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 3 years experience with PC, computer networking or telecommunications experience; or any combination of education and experience, which would provide an equivalent background. * Experience working on software products and troubleshooting software/hardware problems strongly preferred. * Experience with best practices for software, software configuration and operating systems preferred.