Jobs at Customer.io. Customer.io is hiring for 34 open role in Engineering, Product, Sales, and more

🧻 Wipe the others’ Ass.

Empathize with the person you are working with and see how you can go above and beyond to make their life/work easier. If everyone is doing this, the speed of the organization will accelerate tremendously.

💪 Improve 1% daily.

If you improve 1% daily, within a month, you will be 50% better, and over a year, 400%. And all it takes is 1% daily.

✅ Done is better than perfect.

We will always iterate on previous solutions, so might as well get the next version done ASAP, and then complete what’s missing.

🔥 Run to the fire.

When there is a problem or difficulty, prioritize its solution. Don’t shy away if it’s uncomfortable.

💼 Be an owner.

An owner is self-reliant, doesn’t ask for permission. Is a self-starter. Knows their data.

You Belong Here

We foster a "come as you are" work environment where everyone can show up and feel valued, respected, and included regardless of background, identity, or experiences. We celebrate differences, recognizing that diversity is our strength.

Dare to Grow

We view each success and setback as a chance to learn and improve. We use the experience from each challenge to take risks, grow, and develop resilience - not only as a company, but as individuals.

Help Each Other Cross the Finish Line

We believe in strong teams that build deep trust and recognize that each individual's success is tethered to all of our success. We believe that we rise and fall on the strength of our teamwork.

Play for the Long Run

We take a long-term view in building our product, fostering relationships with our customers, and taking care of our people. We develop scalable and sustainable product solutions. To fulfill our mission, we prioritize the well-being of our team members. Sometimes we must spring, and sometimes we must marathon. It's a balance.

Clarify, Simplify, Focus

We make the complexity of healthcare feel simple. We use the limited hours in a day to focus on the things that truly matter and provide real value - the ones that deliver the most impact for our teams, customers, and users. We are mindful of what we can actually complete without spreading ourselves too thin.

Empower with Context

We provide context and trust people to make good decisions. We communicate "the why" in order to solve problems in an empowered way. We define minimum viable guardrails to enable autonomy, innovation, and opportunity.

Take Ownership, Be Bold, Be Excellent

We take risks, take ownership of our work, and hold ourselves accountable for words, actions, and results. We are reliable. We demonstrate care for our work, team, customers, and users. We push boundaries, strive for excellence, and exceed our users' and customers' needs now and in the future.

Deliver Value

We are a mission-driven company committed to delivering products and solutions that improve the healthcare ecosystem. We serve a multi-sided marketplace and aim to deliver value to the industry as a whole while keeping patients at the forefront.

Do it with excellence

When we choose to do something, we set the bar high. We iterate our way to excellence. When we can’t, we say no. When we say yes, we go all in to reach our potential. We have fun while doing the best work of our lives.

Creator success is our success

Every project we choose, every feature we build, every story we tell — they should all tie back to helping creators succeed. When creators grow their audiences, earn a living, and support their families, we all win.

Default to generosity

We make an impact by generously serving others. We’re a team of people who care deeply about one another, the creator community, and the wider world around us.

Work in public

We share everything from our soaring successes to our epic failures because it helps us learn together. Besides, if we aren’t willing to sign our names to our work and put it into the world, we’ll never truly reach our potential.

Create every day

Our best days are the ones when we create. Every person on the team is a creator and can roll up their sleeves to help build a better product and company. We believe consistent progress every day leads to incredible results.

Teach everything you know

We teach everything we know for the benefit of creators and the broader tech industry. We encourage our community to do the same.

We have Integrity

We rely on data, not hunches, to make decisions. We listen to our instincts but we validate through rapid testing, learning, and optimizing. We translate complex data into actionable insights for our users, our customers, and our people.

We move Quickly

We believe there's power in speed. We iterate quickly and often, continuously improving as we go. We are not afraid to break things. If we fail, we do it fast, learn from it and move on.

We are Data-Driven

We are Transparent

We believe transparency is the foundation of trust and enables better decision making. We communicate clearly and honestly. We deliver unbiased guidance. Our products, services, and company culture are built on these principles.

We are Pioneering

From the beginning, we set out to radically change how people buy and sell cars. We tackle difficult problems head on. We are curious. We are risk takers. We embrace change even if it's uncomfortable.

We are Collaborative

We celebrate our individual strengths and perspectives but know that our success requires teamwork. We partner, we listen, and we leverage feedback from each other, our users and our customers.

Our Valued Behaviors

At Surescripts, we use these six behaviors to guide our work and bring our very best to the job and to each other every day.
• We're on It
• Make It Simple
• The Full Story Told in Broad Daylight
• We Win as One
• Champion Diversity
• The Future Is Bright

We are one Zoox

We leverage each other s strengths and eliminate barriers to build solutions as a team. We go further together by championing what is best for Zoox.

We trust each other

We are transparent, honest, and accountable. We operate with integrity and authenticity. We extend trust to others and work hard to maintain it.

We are inquisitive

We ask questions and are always learning. We seek the perspective of others, especially those that differ from our own. We value intellectual rigor, unique ideas, humility, and new ways of seeing the world.

We are mission-driven

We are ambitious and determined in our pursuit of autonomous mobility. We rise to the challenge, persevere in the face of adversity, and go the extra mile to succeed.

Be the owner of your days

We don’t wait for step-by-step instructions, but instead take initiative and ownership, even if that means stepping out of our comfort zones or functional roles. We work until the job is done, and the final product is something we’re proud to put our names on. At the same time, we know that sometimes life needs to come first. We respect this balance, and create space to slow down when needed to prioritize our personal wellness, and to ensure our tanks remain full.

Rise to any challenge

We don’t shy away from ambitious, sometimes scary goals. Instead, we band together to accomplish what we as individuals never could have done alone. We rise as a team to new heights, and push beyond the horizon to reach new, exciting frontiers. Every day that we lift each other up and move forward together, our collective impact grows.

Brighten the lives of those around you

We take care of each other. We pick each other up when things don’t go as planned, and celebrate together when they do. Understanding that there will be great days and challenging ones on this journey, we show up for one another, lend a helping hand, and do everything we can to ensure the person next to us is empowered to reach their full potential.

Let your unique self shine through

We celebrate the uniqueness of each individual member of the team. Our differences make us stronger, and the experiences we carry with us — both personal and professional — form the building blocks of everything we do. We show up each day as our true, whole selves. We aren’t afraid to speak up when we see things differently. And we know we’ll be heard and respected, because each and every one of us belongs here.

Pursue Deliberate Simplicity

We seek clarity in the complex.

Let Curiosity Lead

We believe in the wide-eyed wonder that drives us to new discoveries. We never stop learning, so we never stop growing.

Own Your Part

If we see something that needs fixing, we speak up, fix it and follow through.

Act then adapt

We take big leaps forward through thoughtful risks. We jump in, make tracks and course-correct as we we're moving.

Defy the Ordinary

Our individual roles are different, but we're here to do the best work of our lives.

Go Further Together

We champion collaboration, drawing from our collective strength.

Same team

We recognize that we succeed or fail as a group and help each other out. We don't tolerate assholes. We value everyone's contributions and celebrate wins.

Progress over perfection

We look for what could be better and do something about it. We value daily progress, moving fast, and iterating. We prefer a good solution now over a perfect one later.

Give a shit

We bring passion and drive to our work. We believe what we're doing matters and we treat it that way. We care about our product, our customers, and each other.

Innovation

We believe in investing in Innovation that creates disruption. These disruptions come in the form of technology, process and tools and they fuel organic growth through market competitive advantage. We have built our company on our employees’ innovative ideas and continue to foster an environment that rewards change.

Diversity, Equity & Inclusion

The principles of Diversity, Equity & Inclusion require everyone to be able to work and learn in an atmosphere of respect, dignity, and acceptance. We are committed to ensuring our interactions are respectful, collaborative and fair. Creating an employee base reflective of our society is a business imperative. It ensures the widest range of information and perspectives and promotes recruitment and retention by seeking the best candidates from the full spectrum of societal groups.

Excellence

We always strive for Excellence to design, build and deliver quality products. We do this through our bottom-up culture of listening to a diverse set of opinions and setting high standards of performance for our employees and external partners in all parts of business operations. Through our customer’s success, we ensure our success.

Excellence t

Agility

Our company was built on Agility. It is at the core of who we are. By quickly adapting to change, effectively responding to customer needs, and through nimble operations, we can quickly deliver quality, forward-thinking products to our customer.

Integrity

A business built on Integrity creates bonds of trust that lead to strong and enduring relationships with customers, partners and other stakeholders, surrounding communities, and among employees. This is the way Leonardo DRS conducts its business.

We care about each other

In a small team, you know everyone else and you know them well. Our atmosphere is relaxed and informal so we can be serious about what we do.

We maintain a healthy work-life balance and we always take care of one another.

We're nimble

We're small and nimble because we think there are great benefits to be had when doing business like that.

We're proud to wear many hats and do whatever it takes to get things done. We don't shrug our shoulders or shy away from doing something because it's not part of our job descriptions.

We listen

We always start from what our customers–the tour operators and travelers–want and need. After listening to them, we always give each other the opportunity to have a voice and be heard.

People First

Our team is our most valuable asset. We believe in hiring smart, driven people and empowering everyone to build the best products for our customers.

Maximize Efficiency

We focus on reusing existing solutions and being efficient with our time. We want to spend most of our time working on our areas of expertise, not reinventing the wheel.

Make Your Mark

Billions of visual assets every day. Every team member has the opportunity to deliver maximum impact.

Ownership

We all contribute to making imgix a great place to work and the best solution for our customers. Our employees strive to make a difference, and no one ever says “that's not my problem.

Always share whether we succeed or fail

At every moment or milestone, we’re radically transparent. We’re determined to succeed, but we’re not afraid to fail.

Make the impact worth the effort

We’re responsible for leaving things better than we found them, and our actions today must have an outsized positive impact on the future of our consumers, retailers, and our planet.

Represent the real world

We build for consumers and retailers, listen to and consider all points of view, and foster a team that reflects the world we live in.

Make it measurable

We’re powered and proven by data. Every decision should be driven, presented, and justified with insights

Be an owner

Each of us is responsible for understanding what we’re doing and why, so that we do what’s right and not just what we’re told.

Embrace Mistakes

You can’t build something new without making mistakes. Look at them as an opportunity, and let the team learn and grow from them.

Be Hypothesis-Driven

We do the work test and validate our assumptions, then act decisively. We don't make decisions based on seniority, and we encourage everyone to share their own hypotheses on our product and vision.

Practice Self-Reflection

We are trying to build something new and special, which means all of us will have to grow and adapt. We consistently and honestly ask ourselves the hard questions about how we can improve and learn.

Be Curious

We always try to learn more - about our users, our industry, our colleagues, and ourselves. If you don’t know the answer, go find out.

Service

Learning and Addressing Client Needs

Win together

No one wins alone here. We keep ourselves and our teams aligned with the needs of our customers. When they win, so do we. We work together and celebrate together. We find joy in the job, prop each other up and recognize work well done.

Bring your best

We build our best careers and lives when we show up with intention. We hold ourselves and others accountable in the face of adversity, and we react to challenges with positivity and drive.

Embrace the pace

We hustle. We make swift decisions. We take risks and we aren't afraid to fail. We learn, iterate and adapt. We win because we don't settle for average.

Don't be an asshole | Be a good human

Buildertrend is a welcoming workplace for good humans of all kinds! We come together, work our butts off, help our customers and make an impact. We treat every human with the respect they deserve. Every. Single. Time.

Focus on the customer

Without our customers, we don’t exist. Period. Full stop. Our customers' needs inform every decision and every move we make. When our customers win, we win.

Transparency

Being clear, honest, open, and authentic in how we communicate with each other.

Inclusion

Creating an environment for all team members and community members to contribute.

Responsibility

Doing the right thing, delivering our best work, and helping each other and our users.

Gratitude

Showing and expressing thanks for each other's contributions, efforts, and support.

Inclusion & Diversity

Collaboration is central to our work, culture, and value proposition. While we have many teams at Nixtla, we feel the broader sense in which we are all on the same team working together towards the mission. Leadership sets the strategy, with broad input from everyone, and trusts each piece of the organization to pursue these goals in their unique style. Individuals commonly contribute to work across many different areas.

Cultivate empowerment and ownership

We cultivate a sense of ownership and empowerment within every member. We are more than founders; we are contributors to a cause, motivated to make a meaningful impact and to revolutionize the data field. Our journey is fueled by passion, by a love for the digital realm and a desire to excel crafting new paths in our relentless pursuit of knowledge.

Community & Open Collaboration

We thrive on community spirit and open dialogue, seeing them as catalysts for transformative innovation. Our passion for openness is evident in our pivotal open-source initiatives, reflecting our belief in collective knowledge-building and shared advancement. Here, every contribution and insight fuels our mission, driving progress that echoes across the technological landscape.

Think Big & Dive Deep

Our aspirations are boundless, and we pursue revolutionary ideas with zeal and resilience. We investigate every challenge profoundly, exploring every aspect to spearhead unparalleled innovation. Our path is characterized by relentless refinement and enhancement, seizing every opportunity to optimize our processes and solutions for supreme efficacy.

Curiosity & Rigorous Thought

We are bound by unyielding curiosity and a communal passion for deciphering the universe that surrounds us. Our mission is to innovate and to uncover, employing rigorous and first principles thinking to challenge and extend the boundaries of the known, reshaping perceptions, and constructing foundational advancements in our journey through the uncharted.

Committed to Our Purpose: A Future for Everybody.

We are unwavering in our dedication to our mission. We are individuals relentlessly pursuing to shape not just Nixtla, but the future of data science and machine learning. A future democratizing access to state-of-the-art predictive insights.

Inclusion & Diversity

Cultivate empowerment and ownership

Community & Open Collaboration

Think Big & Dive Deep

Curiosity & Rigorous Thought

Committed to Our Purpose: A Future for Everybody.

We believe in the importance of 'Getting Sh!t Done'

When it comes to proving the value we provide for our customers, we choose to “show, not tell.”

We believe In learning and the power of “yet”

We believe that through curiosity and dedication to learning we can overcome challenges, build skills and create solutions that are not possible . . . yet.

We believe starting from first principles gives us the courage to think differently.

We always rely on a first principles approach to understand and solve problems. Once we build conviction in what is true, we build a solution from that foundation.

We believe being human means recognizing the humanity in ourselves and others.

We create a positive impact on the world, beginning with taking good care of ourselves, our families, our teammates, our customers and our communities.

We believe businesses don’t have problems, people do.

We solve for the needs of the individuals who work for our customers by developing empathy for what they think, feel, say and do.

Be Boomi

We build communities of good humans.

We show up for each other with empathy, compassion and purpose.

We strive to integrate a more diverse voice for a stronger and smarter team.

We win as One Boomi.

Be You

We build authentic relationships through actions that inspire confidence in each other and our work.

We lead with integrity.

We bring our whole, unique and authentic selves to our work and relationships with ourselves, our customers, our partners and our communities.

Be Bold

We take ownership for the work we do as individuals and the results they bare.

We commit to continuously being better.

We strive to exceed our customers, partners and community's expectations.

Our curiosity drives us to do better.

We are inspired by yesterday, but create for tomorrow.

Direct & transparent

We communicate directly and operate transparently (internally) by default, which helps us move fast and make good decisions. We proactively give and receive candid feedback out of respect for each other. We respond positively to directness and transparency because the alternative is worse: not hearing feedback, waiting longer to hear the same information, or having less valuable input into a decision. We are willing to disagree and commit.

Win together

Each of us is an owner here in two ways: of our work and of the company (as team members and shareholders). We all win only if the entire company wins, which calls for the right balance of collaboration and ownership. Too little collaboration causes chaos and brings disappointing results. Too much collaboration crushes ownership and dulls outcomes. As owners of the company, we speak up when something is wrong (even when it’s hard) and help create an environment where we respectfully consider every voice.

High agency

If all Sourcegraph teammates, except for one, got stranded on a desert island without internet access for a month, we know that person would figure out how to keep Sourcegraph running and serving our customers. We are self-motivated. Everyone here has a high degree of autonomy and freedom, which requires hard work, responsibility, initiative, fast iteration, and optimism in the face of challenges. We think and act like owners of our work and hold each other accountable to do the same so we can do the best work of our lives.

Dev love

Everything we do is ultimately for devs (anyone who codes). Every dollar we earn comes from devs trying, using, loving, fighting for, and sharing our product. All Sourcegraph teammates code to better understand our users and customers and to do their job better (in ways that make sense for their role). Our long-term mission is to make it so everyone codes, not just the 0.1% of the world’s population who are devs—just like universal literacy.

Ownership

Doing WHATEVER IT TAKES

Everyone is an owner at Starburst and has the autonomy to make a significant impact on where we are today and where we are going. Regardless of the role you perform here, we want drivers. If you see something that can be improved, don’t wait for someone else to improve it. Every employee has equity and this is truly your company – and ours.

Abby Mathews

Chief of Staff

Abby Wisbach

Principal Recruiter

Adam Steinharter

Senior Director of Talent Acquisition

Aimee Menne

VP, Technical Success

Alex Beck

Recruiting Manager

Alexa Shanahan

Global Recruiting Leader

Andrew Jefferson

CTO

Anisha Matharu

Senior Designer

Ari Gett

Head of People Ops

Auriel Oates

Talent Sourcer

Azul Garza

CTO and Co-Founder

Azul Garza

CTO

Azul Garza

CTO and Co-Founder

Azul Garza

CTO and Co-Founder

Bernadette Lagman

Senior Technical Recruiter

Beth Perillo

People Team Senior Manager

Callie Clements

Senior Recruiter

Carly Jones

Head of People & Talent

Caro Griffin

General Manager

Corey Black

CEO

Cristian Challú

CDO & Co-Founder

Cristian Challú

CDO & Co-Founder

Cristian Challú

CDO & Co-Founder

Emily Paik

Recruiter

Emily Rubalcava

Head of Talent

Erika Rice Scherpelz

Head of Engineering

Farnaz Azmoodeh

Chief Technology Officer

Gevorg Hovsepyan

Head of Product (and Hiring Manager!)

Hilleary Plummer

COO

Hudson Lim

Lead Engineer

Jake Graham

CEO

Jen Klaproth

People Partner

Jiaona Zhang (JZ)

Chief Product Officer

Jillian Heisler

Office Manager

Jordan Zamir

co-founder

Josh Neckes

COO

Kathlyn Liles

Product Specialist

Katy Keller

Senior Manager of Recruiting + Hiring

Kelli Smith

Lead Partner Success Manager

Kelly Jamison

Hiring Services Specialist & Career Coach

Kelsey Hersh

Director of Recruiting

Kim Wilkes

Senior Manager, Talent Attraction

Lillian Chou

co-founder

Marcy Campbell

Chief Revenue Officer

Max Mergenthaler

CEO

Max Mergenthaler

CEO and Co-Founder

Max Mergenthaler

CEO and Co-Founder

Max Mergenthaler

CEO and Co-Founder

Megan Barbier

Chief Human Resources Officer

Melinda Nagaran

Talent Experience Specialist

Mike Babineau

ceo/co-founder

Natalie Miranda

Vice President of Customer Success

Nathan Kirschbaum

CEO

Naureen Mahmood

CEO

Param Ghangas

Director, Data Services

Patrick Eaton

Engineering Manager (and Hiring Manager!)

Quinn Slack

CEO & Co-founder

Robin Henry

Senior Recruiter

Rosanna Biggs

SVP of People and Legal

Samantha Elgelda

Technical Recruiter

Sharon Keating

VP of Sales

Sonia Lalwani

Director, Engineering - Internal Tools

Steve Lloyd

Chief Product and Technology Officer

Steve Lucas

Chief Executive Officer

Tae Hassoun

Software Engineer

Tanner Clarke

Senior People Partner

Wendy Sacuzzo

Head of Career Services + Community

William Steenbergen

CTO

Yabing Wang

Vice President, Information Security

WordPress

Services

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Vilnius

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Hi, We're Customer.io!

Mission and Vision

Our Values

Meet Our Team

Perks and Benefits

Our Tech Stack

Careers at

Customer.io

Senior Product Manager, Customer Data Platform

What you'll do

What we're looking for

About the job

Benefits at Customer.io include:

How to apply

🧻 Wipe the others’ Ass.

💪 Improve 1% daily.

✅ Done is better than perfect.

🔥 Run to the fire.

💼 Be an owner.

You Belong Here

Dare to Grow

Help Each Other Cross the Finish Line

Play for the Long Run

Clarify, Simplify, Focus

Empower with Context

Take Ownership, Be Bold, Be Excellent

Deliver Value

Do it with excellence

Creator success is our success

Default to generosity

Work in public

Create every day

Teach everything you know

We have Integrity

We move Quickly

We are Data-Driven

We are Transparent

We are Pioneering

We are Collaborative

Our Valued Behaviors

We are one Zoox

We trust each other

We are inquisitive

We are mission-driven

Be the owner of your days

Rise to any challenge

Brighten the lives of those around you

Let your unique self shine through

Pursue Deliberate Simplicity

Let Curiosity Lead

Own Your Part

Act then adapt

Defy the Ordinary

Go Further Together

Same team

Progress over perfection

Give a shit

Innovation

Diversity, Equity & Inclusion

Excellence

Excellence t

Agility

Integrity

We care about each other

We're nimble

We listen

People First

Maximize Efficiency

Make Your Mark

Ownership

Always share whether we succeed or fail

Make the impact worth the effort

Represent the real world

Make it measurable

Be an owner

Embrace Mistakes

Be Hypothesis-Driven

Practice Self-Reflection

Be Curious

Service