Hi, We're Movable Ink!

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The Product Enablement Manager will actively support client retention and sophistication by working directly with Client Experience, Sales and clients on new product adoption for Movable Ink’s AI Da Vinci product. The Product Enablement Manager will oversee the enablement, training and education for all new product features, including but not limited to: Reporting, AI model enhancements, campaign workflow etc. This position will be goaled on feature adoption, client retention and upsell performance, and will report to the Senior Director, Product Enablement & Education.

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RESPONSIBILITIES

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• SME Of Da Vinci Product features for Client Experience/GTM

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+ Conduct enablement/training session on new Da Vinci product release features

+ Highlight benefits to customers/client experience and other product dependencies on new feature adoption

+ Lead product-client experience adoption office hours on a weekly basis

+ Create, manage and maintain internal best practice documentation for new feature and core feature adoption

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• Strategize, implement and assist customers in launching Da Vinci campaigns with new product releases

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+ Monitor and adoption of all new Da Vinci features

+ Flag when adoption trends are low

+ Implement product adoption mitigation steps when certain features are under-utilized

+ Provide customer feedback to the product on feature releases, requests updates, flag product bugs etc.

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• Collaborate with EPD on GTM activities for new releases

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+ Liaison with Product Managers on release timelines to understand potential downstream GTM impacts

+ Lead Da Vinci feature early access program and collect feedback to share with Product Managers

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• Lead Da Vinci training and onboarding activities for new and existing hires

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+ Create content through authoring tools for internal stakeholder training

+ Lead internal training sessions, where appropriate and necessary

+ Support Customer Education team as/when needed on customer-facing training for Da Vinci

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QUALIFICATIONS

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• 3+ years of experience in: product enablement/product training; client services; product management; client solutions; email service provider (ESP) campaign production/operations
• Experience with martech/SaaS, AI / Movable Ink Da Vinci a plus
• Experience with training, enabling or educating end users on product and platform
• Strong presentation skills and executive presence, with the ability to explain and break down complex concepts to non-technical audiences
• Strong organizational and communication skills
• Ability to manage multiple projects with cross-functional stakeholders

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The base pay range for this position is $75,000-$91,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

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The Client Experience Associate (CXA) will be an integral part of supporting our clients and their needs by working closely with the Director led Client Experience teams. The CXA will be proactive, technical, and should have a strong desire to manage their own book of business in the future.

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Responsibilities of the Client Experience Associate:

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• Learn the Movable Ink platform and email industry eco-system.
• Support Client Experience Manager (CXM) on named accounts as backup contact.
• Communicate directly with contacts on named accounts to gather requirements and prep for campaign execution.
• Pull campaign results from the Movable Ink platform and synthesize into standardized campaign reports for clients on a regular basis.
• Support in the creation and execution of powerpoint presentations for client Business Reviews and Status meetings.
• Execute email mock-ups in Photoshop for client Business Reviews and Status meetings.
• Proactively manage schedule of client meetings and Business Reviews etc - including preparing swag and administrative and logistical elements.
• Manage contact roles in Salesforce for all clients organizations.
• Take minutes in client meetings and document in Gainsight.
• Troubleshooting queries and QA campaign setups for clients
• Produce written documentation for custom projects

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Qualifications:

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• Ability to manage multiple deadlines and deliverables simultaneously
• Excellent oral and written communication skills
• Strong ability to work well with others
• Adaptability in a fast-changing environment
• Positive attitude
• Focuses on outcomes
• Self-Motivated
• Creative & entrepreneurial-minded
• Willing to try new things
• Coachability
• Desire to learn HTML/CSS/Javascript and Photoshop

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The Client Experience Manager (CXM) works with Movable Ink clients to ensure success using our platform and helps world class brands achieve measurable ROI lifts with Intelligent creative. As a CXM at Movable Ink you will operate strategically and with a level of autonomy while working with a variety of world class brands across many verticals and use a technology that truly works, alongside a stellar product and solutions team. Not to mention, you will get to do all of this while working alongside the most talented CX org in a collaborative environment that invests in its talent and culture.

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Responsibilities:

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• You will be the day to day point of contact for a book of business, communicating and collaborating through campaigns and projects, and holding regularly scheduled calls with clients, when applicable, with a healthy level of autonomy
• Act as the internal point of contact for updates on account health and escalating churn risks as needed
• Collaborate positively with the Sales team to identify and foster up-sell and cross-sell opportunities within existing client-base
• Act as an internal project manager for custom, technical solutions for your clients, partnering closely with solutions developers, engineers, architects and product owners
• Independently lead interactive brainstorming sessions to find new and innovative ways to use our technology; conceive, develop, and execute client-specific email marketing strategies
• Posses a comprehensive understanding of client's business, program goals and objectives; drive strategic use cases to ensure Movable Ink’s software drives measurable and scalable value
• Instill testing best practices to prove ROI value of Movable Ink
• Maintain a best in class retention rate and realize growth within your covered book of business
• Train and/or mentor other team members, as needed

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Qualifications:

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• 2+ years of Account Management, Client Services or Digital Marketing Experience
• Experience building relationships to grow business. Clients think of you as a “partner,” not just a vendor
• Domain knowledge of two or more of the following: SaaS, mobile, ESPs, APIs, marketing automation, marketing analytics or programming
• Familiarity with HTML and CSS
• Proven knowledge of key digital marketing metrics and strategies that can increase engagement (web, display, mobile, email, etc.)
• Experience presenting and influencing client audiences

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The base pay range for this position is $70,000-$85,000/year, which can include additional bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

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We're seeking an experienced Data Engineering Manager, Business Intelligence to lead our high-impact team in designing and implementing star schema data models that serve both internal business intelligence needs and client-facing product insights. In this role, you’ll own the data architecture, champion data governance and quality, and drive the adoption of OpenMetadata as our Data Catalog, ensuring data is well-documented, discoverable, and trusted. You’ll mentor and develop engineers while working hands-on to transform complex business data into scalable, high-performing data products. This position blends technical leadership with deep stakeholder collaboration, shaping how both internal teams and customers leverage data for strategic decision-making.

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Responsibilities:

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• Design and implement star schema data models across business domains and product analytics, ensuring dimensional modeling best practices
• Manage a team of data engineers, including hiring, mentoring, and professional development in a collaborative, high-performing culture
• Build ETL/ELT pipelines using Airflow that reliably populate fact and dimension tables in our Redshift environment
• Partner with product teams and business stakeholders to translate reporting requirements into effective data models that serve both internal analytics and customer-facing features
• Optimize data model performance for quick query response times in Tableau dashboards and product reporting interfaces
• Reduce time to insights by optimizing data pipelines, transformation logic, and data delivery processes, ensuring stakeholders and product teams have fast, reliable access to actionable data.
• Develop data transformations that enable accurate historical reporting while supporting intra-day data updates for real-time insights. Implement robust data lineage tracking to ensure transparency, traceability, and trust in data workflows, enabling stakeholders to understand the origin, transformations, and dependencies of key business metrics.
• Implement automated data quality checks, anomaly detection, and reporting to ensure stakeholders and customers trust and rely on our datasets.

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Qualifications:

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• 6+ years of data engineering experience, including 2+ years in dimensional modeling and star schema design.
• 2+ years managing and mentoring data engineering teams, balancing leadership with hands-on contributions.
• Expert-level SQL skills, with deep experience in Amazon Redshift, Snowflake, or similar columnar databases.
• Strong experience with Apache Airflow for data pipeline orchestration, including scheduling, dependency management, and DAG optimization.
• Hands-on experience with ETL/ELT development, transforming raw data into structured, analysis-ready datasets using Python, dbt or other transformation frameworks.
• Proven ability to design high-performance data models, including slowly changing dimensions (SCD), fact tables, and surrogate keys for historical point-in-time analytics.
• Experience implementing and managing a Data Catalog (OpenMetadata preferred) for governance and discoverability.
• Hands-on expertise in data quality testing, monitoring, and anomaly detection frameworks.
• Proficiency in Tableau (or similar BI tools) to optimize reporting performance and self-service analytics.
• Strong ability to translate business needs into scalable, reliable data solutions for internal stakeholders and product insights.
• Excellent communication and stakeholder collaboration skills, ensuring alignment across engineering, analytics, and business teams.

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The base pay range for this position is $210,000-$230,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

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We're seeking an experienced Data Engineering Manager, Business Intelligence to lead our high-impact team in designing and implementing star schema data models that serve both internal business intelligence needs and client-facing product insights. In this role, you’ll own the data architecture, champion data governance and quality, and drive the adoption of OpenMetadata as our Data Catalog, ensuring data is well-documented, discoverable, and trusted. You’ll mentor and develop engineers while working hands-on to transform complex business data into scalable, high-performing data products. This position blends technical leadership with deep stakeholder collaboration, shaping how both internal teams and customers leverage data for strategic decision-making.

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Responsibilities:

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• Design and implement star schema data models across business domains and product analytics, ensuring dimensional modeling best practices
• Manage a team of data engineers, including hiring, mentoring, and professional development in a collaborative, high-performing culture
• Build ETL/ELT pipelines using Airflow that reliably populate fact and dimension tables in our Redshift environment
• Partner with product teams and business stakeholders to translate reporting requirements into effective data models that serve both internal analytics and customer-facing features
• Optimize data model performance for quick query response times in Tableau dashboards and product reporting interfaces
• Reduce time to insights by optimizing data pipelines, transformation logic, and data delivery processes, ensuring stakeholders and product teams have fast, reliable access to actionable data.
• Develop data transformations that enable accurate historical reporting while supporting intra-day data updates for real-time insights. Implement robust data lineage tracking to ensure transparency, traceability, and trust in data workflows, enabling stakeholders to understand the origin, transformations, and dependencies of key business metrics.
• Implement automated data quality checks, anomaly detection, and reporting to ensure stakeholders and customers trust and rely on our datasets.

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Qualifications:

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• 6+ years of data engineering experience, including 2+ years in dimensional modeling and star schema design.
• 2+ years managing and mentoring data engineering teams, balancing leadership with hands-on contributions.
• Expert-level SQL skills, with deep experience in Amazon Redshift, Snowflake, or similar columnar databases.
• Strong experience with Apache Airflow for data pipeline orchestration, including scheduling, dependency management, and DAG optimization.
• Hands-on experience with ETL/ELT development, transforming raw data into structured, analysis-ready datasets using Python, dbt or other transformation frameworks.
• Proven ability to design high-performance data models, including slowly changing dimensions (SCD), fact tables, and surrogate keys for historical point-in-time analytics.
• Experience implementing and managing a Data Catalog (OpenMetadata preferred) for governance and discoverability.
• Hands-on expertise in data quality testing, monitoring, and anomaly detection frameworks.
• Proficiency in Tableau (or similar BI tools) to optimize reporting performance and self-service analytics.
• Strong ability to translate business needs into scalable, reliable data solutions for internal stakeholders and product insights.
• Excellent communication and stakeholder collaboration skills, ensuring alignment across engineering, analytics, and business teams.

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The base pay range for this position is $210,000-$230,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

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As a Front End Developer at Movable Ink, you’ll partner with some of the world’s most recognized brands, helping them bring dynamic, real-time marketing experiences to life across email, web, mobile, and display channels. You’ll work within a flexible React-based framework but spend most of your time writing vanilla JavaScript, HTML, and CSS to create polished, custom solutions that deliver immediate business impact for clients. Projects are short-cycle, varied, and collaborative, requiring creativity, technical craftsmanship, and clear communication. Think smaller, purpose-built applications in a fast-paced, agency-like environment.

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What You’ll Do

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• Collaborate with Client Experience Managers and Solutions Architects to scope and define technical requirements for client projects
• Build, test, and deliver client-specific apps and dynamic experiences on top of the Movable Ink Platform
• Translate designs and ideas into functional, production-ready email/web/mobile experiences
• Provide input on feasibility and UX improvements during the design phase
• Balance multiple projects at once with autonomy and ownership, delivering on time and upholding code quality
• Troubleshoot and support deployed client projects as needed

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What You Bring

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• 2+ years of experience writing client-side technologies (JavaScript, HTML, CSS)
• Strong vanilla JavaScript fundamentals; React knowledge is a plus, but not the core of your daily work
• Experience working in an environment where priorities shift and projects are short-term and highly varied (agency or consulting experience is a plus)
• Familiarity with consuming REST APIs and working with dynamic data
• Strong UX sensibility and attention to detail
• Experience with automated testing tools (Jest, Karma, etc.) is a plus
• Strong time management skills and ability to work independently on multiple concurrent projects in a dynamic, client-facing environment

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As a Lead DevOps Engineer, you’ll work to optimize and scale our AI-powered content generation, decisioning platform and the data systems that support it. You’ll be responsible for automating infrastructure, ensuring system reliability, and accelerating deployment cycles. Working closely with engineering, data, and product teams, you’ll play a crucial role in maintaining a resilient, secure, and high-performance development and application environment.

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The role will be reporting to the Manager of the DaVinci Core Integrations team.

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Responsibilities:

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• Infrastructure Automation: Develop, and maintain the core infrastructure components of our platform, ensuring high reliability and performance
• Cloud Management: Continuously identify and resolve platform-related issues, troubleshoot performance bottlenecks, and improve system performance
• Monitoring & Incident Response: Implement monitoring, logging, and alerting solutions to maximize system availability and performance
• Security & Compliance: Enforce security best practices, automate compliance checks, and ensure infrastructure resilience
• Scalability & Performance: Implement and support scalable systems to support our AI-driven content personalization at high volume
• Collaboration: Work closely with software engineer to improve development velocity and reliability and cross functional teams to understand business and technical requirements and translate them into robust, scalable platform solutions
• Continuous learning:Stay up-to-date with industry trends and emerging technologies and evaluate their potential impact on the platform

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Qualifications:

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• 7+ years of experience in a DevOps, SRE, or related role
• Expertise in a Google Cloud Platform (familiarity with AWS is a plus)
• Strong understanding of Kubernetes clusters, managing and tuning K8s resources, deploying Custom Resource Definitions (CRDs) and service mesh technologies.
• Hands-on experience with Infrastructure as Code e.g. Terraform, CloudFormation, Pulumi, Helm, etc. (we use Terraform and Helm)
• Strong scripting and automation skills (Python, Bash, or similar).
• Experience with containerization (Docker, Kubernetes) and orchestration.
• Expertise in CI/CD tools and DevOps/GitOps patterns  (we use GitHub Actions, ArgoCD).
• Knowledge of observability tools (Prometheus, Grafana, ELK, Datadog)
• Strong understanding of networking, security, and performance optimization.
• Experience working in fast-paced, AI-driven or data-heavy environments is a plus

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Movable Ink scales content personalization for marketers through data-activated content generation and AI decisioning. The world’s most innovative brands rely on Movable Ink to maximize revenue, simplify workflow and boost marketing agility. Headquartered in New York City with close to 600 employees, Movable Ink serves its global client base with operations throughout North America, Central America, Europe, Australia, and Japan.

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As a Senior Technical Product Manager on our Studio team you will bring the customer point of view to everything, so we build and deliver solutions that our customers love. You will help drive innovation and create the future of our Studio product. You’ll be joining a growing team at an exciting time at Movable Ink. You will collaborate across product, engineering, design to create a product roadmap that delights customers and grows our business. This role will focus on our Studio Integrations roadmap which includes developing a platform to manage APIs, Incoming and Outgoing Web-hooks as well as file-based Integrations.

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Responsibilities:

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• Bring the customer POV to everything we do in Engineering, Product and Design
• Work directly with customers to understand needs and opportunities
• Create a high value roadmap with your partners in engineering and design that aligns with our business goals and helps us achieve our product vision
• Write use cases and user stories to build a shared understanding around user needs and the definition of success
• Prioritize upcoming sprints, features, and enhancements in the backlog
• Inform decisions with qualitative and quantitative data
• Define & track key performance indicators (KPIs) to measure & continually iterate features & functionality
• Identify and solve problems across teams and disciplines by partnering with other product managers, Program Management, and GTM teams
• Work directly with customers in Early Access programs to drive iteration and GA launch

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Qualifications:

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• 6+ years experience in B2B Product Management
• Engineering or technical background required
• Ability to communicate with technical and non-technical audiences
• Can confidently demo product and manage conversations with customers and stakeholders
• Demonstrated ability to drive through complexity to achieve results
• Prior experience in marketing technology preferred
• Experience with Agile methodologies, sprints, and prioritization
• Confidence in demoing products and managing conversations with customers and stakeholders

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The base pay range for this position is $175,000-$185,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

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The Accountant will be a hybrid role that supports both the Accounts Receivable Manager as well as the general Accounting team. Accounts Receivable responsibilities will include daily cash application, customer billing, and customer collections. The accountant will also assist with tasks during the monthly close process and T&E transaction review. This role provides the opportunity for someone to learn about multiple areas of accounting and Movable Ink’s business.

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Responsibilities:

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• Own daily cash application of customer receipts
• Assist with invoicing and collections
• Engage with past due clients via phone and/or email and achieve payment resolution
• Communicate delinquent account status to accounting team weekly
• Prepare and record journal entries within NetSuite for assigned accounting areas, including payroll and leases
• Own daily review of employee  T&E transactions
• Perform weekly & monthly bank reconciliations for all company bank accounts
• Perform reconciliations for assigned  balance sheet accounts
• Perform variance analysis for assigned accounts and present findings during monthly close meeting to key stakeholders, including FP&A and CFO
• Assist with annual audit requests
• Support the accounting team with special projects, ad-hoc reporting and analysis requests, and other tasks as assigned

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Qualifications:

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• Bachelor’s degree in Accounting
• 1-2 years of accounting experience, Public Accounting experience a plus
• On CPA Track
• Experience with a fast-paced, growing company is a plus
• Prior experience with NetSuite is a plus
• Proficient in Excel
• Strong communication skills
• Ability to problem solve
• Organization and ability to manage multiple projects at once

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The base pay range for this position is $70,000-$84,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

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As a DevOps Engineer, you’ll work to optimize and scale our AI-powered content generation, decisioning platform and the data systems that support it. You’ll be responsible for automating infrastructure, ensuring system reliability, and accelerating deployment cycles. Working closely with engineering, data, and product teams, you’ll play a crucial role in maintaining a resilient, secure, and high-performance development and application environment.

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Responsibilities:

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• Infrastructure Automation: Develop, and maintain the core infrastructure components of our platform, ensuring high reliability and performance
• Cloud Management: Continuously identify and resolve platform-related issues, troubleshoot performance bottlenecks, and improve system performance
• Monitoring & Incident Response: Implement monitoring, logging, and alerting solutions to maximize system availability and performance
• Security & Compliance: Enforce security best practices, automate compliance checks, and ensure infrastructure resilience
• Scalability & Performance: Implement and support scalable systems to support our AI-driven content personalization at high volume
• Collaboration: Work closely with software engineer to improve development velocity and reliability and cross functional teams to understand business and technical requirements and translate them into robust, scalable platform solutions
• Continuous learning: Stay up-to-date with industry trends and emerging technologies and evaluate their potential impact on the platform

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Qualifications:

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• 3+ years of experience in a DevOps, SRE, or related role
• Proficiency with cloud platforms and related services (we use GCP)
• Hands-on experience with Infrastructure as Code e.g. Terraform, CloudFormation, Pulumi (we use Terraform)
• Strong scripting and automation skills (Python, Bash, or similar).
• Experience with containerization (Docker, Kubernetes) and orchestration.
• Expertise in CI/CD tools and DevOps/GitOps patterns  (we use GitHub Actions, ArgoCD).
• Knowledge of observability tools (Prometheus, Grafana, ELK, Datadog)
• Strong understanding of networking, security, and performance optimization.
• Experience working in fast-paced, AI-driven or data-heavy environments is a plus

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The Commercial Counsel will provide guidance on a variety of commercial legal issues, including by drafting and negotiating  Order Forms, Master Service Agreements and Data Privacy Agreements, and responding to compliance related requests  from internal parties, clients and other external parties. The Commercial Counsel is a high-impact role in which you will become a trusted advisor to key stakeholders while utilizing a diverse skillset in contract negotiation, critical thinking and problem-solving. This role is ideally suited for an individual who is eager to learn, has an ownership mentality, and thrives in a team-focused, fast-paced environment.

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Responsibilities:

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• Independently review, draft and negotiate customer SaaS agreements, including MSAs, Order Forms, DPAs and NDAs, while identifying and managing risk for the company.
• Maintain and improve existing sales contracting processes and work on other legal and compliance projects.
• Collaborate with Sales, Finance, Deal Desk, Information Security, Product, and other teams to negotiate contracts, work on cross-functional projects, and  ensure compliance with Movable’s policies and applicable laws.
• Keep up to date with developments in relevant practice areas, including  data privacy, commercial law, and other applicable regulations.

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Qualifications:

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• A JD from an accredited law school with admission to a state bar
• 3+ years of legal experience, with focus on drafting and negotiating SaaS, software licensing, and other technology related contracts, including MSAs, SOWs, and NDAs.
• Solid understanding of commercial contract terms (e.g., intellectual property rights, indemnification, and limitations of liability) and the ability to translate that understanding into redlines and articulate in negotiations.
• Basic knowledge of data privacy laws such as the GDPR and the CCPA; experience in negotiating Data Privacy Agreements is a plus.
• Excellent negotiating, legal drafting, and communication skills.
• Excellent attention to detail.
• Agile thinker who can pivot quickly without sacrificing quality of work.
• Team player who exhibits excellent client service and professionalism.
• Ability to keep deadlines and composure in a fast-paced environment.

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The base pay range for this position is $140,000-$165,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

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We are seeking a Director of HR Operations, Technology & Analytics to lead the strategic evolution of our HR systems, processes, and data analytics. This leader will oversee the optimization of our HR tech stack, demonstrate an expert understanding of business processes and data integrity while enabling best-in-class employee experiences. The ideal candidate has deep expertise in HRIS implementations, integrations and management, workforce analytics, compliance, and process automation. This role is made for someone who likes to reimagine how things work and dive deep into the details to make it happen while partnering closely with Inkers on the Business, Operations, Finance and People teams. The role will report directly to the SVP, People.

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Responsibilities:

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HR Operations:

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• Design and implement scalable, efficient HR processes that enhance employee and manager self-service
• Establish governance and operational excellence across HR functions, ensuring compliance and consistency
• Partner cross-functionally with Finance, IT, and other business leaders to streamline workflows and optimize processes
• Oversee our global immigration and visa processes

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HR Technology:

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• Lead the evaluation, selection, implementation, and optimization of HR Tech stack including but not limited to HRIS, ATS, Performance Management LMS
• Drive automation efforts to improve efficiency, data accuracy, and the overall employee experience.
• Serve as the primary administrator and subject matter expert for key HR technology platforms.

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HR Analytics:

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• Develop and maintain a data-driven approach to HR decision-making, leveraging dashboards and workforce analytics.
• Deliver insights and recommendations on key workforce trends (e.g., retention, engagement, performance).
• Partner with Finance and leadership on workforce planning, headcount forecasting, and compensation analytics

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Management:

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• Oversee a small team of HR Operations professionals, supporting their individual growth while driving business outcomes
• Lead the overarching strategy for Analytics, Technology and Operations partnering closely with the People team and others

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Qualifications:

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• 8+ years of experience in HR operations, HR technology, and workforce analytics, with at least 3+ years in a leadership role.
• Experience collaborating with senior level stakeholders in Operations, Procurement, IT, Business Process or internal technology teams
• Experience assessing and implementing multiple HRIS and HR technologies for a 300-1000 employee organization
• Proven track record of driving process automation and efficiency in a scaling organization.
• Deep analytical mindset with experience leveraging people data for strategic decision-making.
• Demonstrated understanding of HR compliance, visa, data privacy, and reporting requirements
• Experience working in a multi-country, cross cultural ecosystem, US, Canada, UK and Germany experience preferred

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This role may be performed anywhere in the US. Travel is required for strategic team offsites and initiatives but is not a regularly recurring component of the role

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The base pay range for this position is $190,000-$225,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

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The successful candidate will be responsible for leading 3–4 engineering teams responsible for the backend services that power our AI/ML-native marketing platform, including data transfer, storage and querying, and message compilation, rendering, delivery and tracking. This is a unique opportunity to shape the technical foundation of a high-scale, distributed system while working with cutting-edge AI-driven marketing technologies. As a key leader, you'll drive execution, mentor engineering managers, and influence the future of our platform—ensuring both business impact and long-term technical excellence.

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The role will be reporting to the Senior Vice President of Product and Engineering.

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Responsibilities:

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• Translate the product vision into clear engineering goals and ensure strong execution
• Enable teams to operate effectively and consistently meet delivery commitments
• Ensure smooth collaboration across interconnected product areas, proactively managing dependencies and preventing bottlenecks
• Maintain a culture of engineering excellence
• Collaborate closely with Product Management and Product Design to align engineering efforts
• Align investments with business objectives, effectively managing technical debt and balancing short-term delivery with long-term sustainability
• Develop and coach engineering managers, fostering leadership development, mentorship, and operational excellence
• Hire and retain strong, balanced teams with minimal attrition, proactively addressing performance concerns and maintaining high standards
• Cultivate a high-engagement, high-accountability environment where teams take strong ownership of outcomes

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Qualifications:

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• 5+ years of engineering leadership experience, including managing multiple teams and coaching engineering managers
• Strong foundational engineering expertise, with experience in system architecture, scalability, and modern development practices
• Proven ability to assess technical trade-offs and guide teams
• Experience leading teams through scaling challenges, implementing workflows that improve efficiency without excessive overhead
• Experience with high-volume delivery of marketing messages via email and mobile sending platforms
• Skilled at identifying and addressing performance issues constructively, with a track record of mentoring engineering managers and senior individual contributors
• Strong decision-making ability in ambiguous situations, effectively balancing speed and quality while iterating based on new data
• Excellent communication skills, able to articulate technical concepts to non-technical stakeholders and advocate for engineering priorities at the leadership level and with cross-functional teams
• Operates with a strong sense of ownership and accountability for team outcomes
• Takes initiatives to solve problems proactively

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The Sr. Mobile Activation Manager will be charged with making a quantifiable impact on achieving our overall annual mobile bookings target in addition to helping us achieve our mobile client retention target). This role will be responsible for monitoring our entire mobile book of business and providing regular updates to leadership along with supporting various GTM and EPD functions to ensure we meet our quarterly and annual targets. This role will be a mixture of internal and external-facing, working closely with Sales, CX, Solutions, and Strategy to support clients and prospects, helping them achieve measurable lifts with our mobile offerings. This is an exciting opportunity to influence some of the world's largest brands, across verticals and regions, along with playing a vital role in developing and accelerating our GTM strategy for scaling mobile, primarily for our Studio mobile product, however this role will encompass additional channels as we expand.

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The role will be reporting to Sr. Director of AI Activation.

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Responsibilities:

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• Supporting quarterly and annual mobile bookings target
• Helping Sales Identify qualified targets across verticals (clients and prospects); Actively track progress of sales cycles across applicable tools and Support use case ideation and making strategic recommendations for specific accounts
• Collaborating closely with CX, Strategy, and Solutions on helping bring new mobile business over the finish line
• Partnering closely with Product, Product Marketing, and Strategy on the creation of additional resources to support bookings
• Partnering with Marketing and Outbounding on prospecting efforts to support our annual mobile pipeline target.
• Supporting CX and Sales on upcoming mobile renewals and upsell opportunities as well as quarterly and annual mobile retention target
• Establishing and tracking mobile Client Health Score
• Other miscellaneous tasks to support existing client base, particularly focused on Y1 client success
• Support the roll out and adoption of mobile tactics with Product and Product Enablement

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Qualifications:

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• 5+ years experience in a client-facing role at a SaaS company/agency/brand -- Account Management, Client Services, or Digital Marketing type role
• Understanding of key mobile marketing metrics and strategies that can increase engagement (push, in-app, SMS, WhatsApp, etc.)
• Is comfortable working in a high-paced and agile environment with an entrepreneurial spirit
• Can work both autonomously while also a strong collaborator across teams
• Is comfortable presenting to senior leadership (C--suite), both internally and externally
• Is highly organized and enjoys both vision selling / presenting in addition to project managing
• Experience with AI personalization is a plus

​

The base pay range for this position is $110,000-$125,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

​

​

Movable Ink is seeking a dynamic and results-driven Lifecycle Marketing Manager to lead the strategy and execution of our email marketing programs. In this role, you will work cross-functionally on the ideation and delivery of engaging campaigns that captivate our audience, strengthen client relationships, and drive business growth. The ideal candidate will have a proven track record of creating impactful email marketing strategies and advanced experience with marketing automation technology. You'll bring exceptional attention to detail, knowledge of email best practices, and a collaborative mindset. If you’re passionate about crafting innovative and visually compelling email experiences and thrive in a creative environment, we’d love to hear from you!

​

The role will be reporting to the Associate Director of Lifecycle Marketing.

​

Responsibilities:

​

• Lead Email Marketing Strategy: Design and execute impactful email marketing programs that engage current and prospective clients, driving business growth and brand awareness.
• Campaign Management: Collaborate with internal stakeholders to create, test, and deploy targeted email campaigns, leveraging segmentation and analytics to optimize performance.
• CRM and Marketing Tools Expertise: Utilize Marketo, Movable Ink Studio (training provided) and Salesforce to manage campaigns, guide performance, and deliver measurable results.
• Attention to Detail and Compliance: Ensure all emails adhere to industry best practices, GDPR/CCPA compliance, and brand guidelines, while creating mobile-friendly and dark-mode compatible templates.
• Reporting and Testing: Analyze campaign performance, conduct A/B testing, and provide data-driven insights to inform and improve future strategies.
• Collaborative Project Management: Work closely with cross-functional teams, meeting deadlines with precision and balancing multiple projects effectively in a fast-paced environment.

​

Qualifications:

​

• 4+ years of experience in the development of creative campaigns and execution of email.
• Solid experience with marketing automation and CRM tools (Marketo and Salesforce preferred).
• Strong communication skills.
• Exceptional attention to detail.
• A collaborative and accountable individual who is comfortable multitasking.
• Experience in project management with the ability to adhere to tight deadlines.

​

The base pay range for this position is $85,000-95,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

​

​

The Senior Analyst, Identity Governance & Administration will be a part of the team responsible for planning, implementing, and maintaining the firm-wide privacy, security and compliance strategy to protect Movable Ink’s platform. You'll work closely with leaders from around the organization to support a strong security posture aimed at protecting especially our customers' data. This includes ensuring that information security controls are operating effectively and incrementally improved.

​

Responsibilities:

​

• Support implementation of effective controls in collaboration with IT, product, security teams, and system owners
• Investigate and troubleshoot complex issues, perform root-cause analysis, provide advice on risk management strategies, and support the implementation of risk mitigation measures
• Review various manual processes across the program and find innovative solutions to use automation where possible for process efficiency
• Administer and manage user access provisioning, de-provisioning, and role assignments throughout the employee lifecycle.
• Collaborate with HR and IT departments to streamline processes of user onboarding, offboarding, and role changes.
• Coordinate and execute regular access reviews and user certification to ensure compliance with internal policies.
• Ensure access control policies are consistently enforced, maintaining least privilege access for all users.
• Assist with internal and external audits, ensuring identity management and access practices comply with relevant regulations.
• Oversee and manage annual information security training, ensuring timely completion by all employees.
• Design, implement, and track phishing simulations, analyze results, and recommend improvements to security awareness.
• Generate and maintain reports on user access trends, policy violations, and training completion.
• Stay informed of industry trends, security threats, and regulatory changes, recommending adjustments to access control policies as needed.

​

Qualifications:

​

• Knowledge and proficiency in business process optimization
• Excellent troubleshooting skills and the ability to logically think through problem resolution
• Strong communication skills across all levels and departments of the organization
• Must possess high attention to detail and the ability to prioritize work while successfully managing multiple projects and deadlines with minimal oversight
• Experience with application entitlements and Role Based Access Controls
• Solid background and experience with Excel pivot tables and graphic charts for data analysis, tracking, and reporting
• Exposure to privacy or security-related compliance frameworks preferred (e.g., SOC2, ISO 27,000 series, and GDPR)
• Security related certification(s) a plus

​

The base pay range for this position is $125,000-$145,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

​

​

Movable Ink scales content personalization for marketers through data-activated content generation and AI decisioning. The world’s most innovative brands rely on Movable Ink to maximize revenue, simplify workflow and boost marketing agility. Headquartered in New York City with over 600 employees, Movable Ink serves its global client base with operations throughout North America, Central America, Europe, Australia, and Japan.

​

As a Product Manager on our Studio team you will bring the customer point of view to everything, so we build and deliver new solutions that our customers love. You will help drive innovation and define the future of our Studio product. You’ll be joining a growing team at an exciting time at Movable Ink.

​

In this role you will work directly with your design and engineering partners to build out our catalog of Tactics for clients across industries. You will help marketers bring new ideas to market quickly, test and optimize to drive business results. You will collaborate across product, engineering, design to create a product roadmap that delights customers and grows our business.

​

Responsibilities:

​

• Bring the customer POV to everything we do in Engineering, Product and Design
• Work directly with customers to understand needs and opportunities
• Work directly with customers in Early Access programs to drive iteration and GA launch
• Create a high value roadmap with your partners in engineering and design that aligns with our business goals and helps us achieve our product vision
• Write use cases and user stories to build a shared understanding around user needs and the definition of success
• Prioritize upcoming sprints, features, and enhancements in the backlog
• Inform decisions with qualitative and quantitative data
• Define & track key performance indicators (KPIs) to measure & continually iterate features & functionality
• Lead cross-functional sessions to assess product adoption, success and iteration
• Identify and solve problems across teams and disciplines by partnering with other product managers, Program Management, and GTM teams

​

Qualifications:

​

• 3+ years experience in B2B Product Management
• Prior experience in marketing technology desired
• Ability to communicate with technical and non-technical audiences
• Demonstrated effectiveness working directly with customers to understand needs
• Ability to demo product and manage conversations with customers and stakeholders
• Demonstrated ability to drive through complexity to achieve results

​

The base pay range for this position is $130,000-$155,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

​

​

The Commercial Counsel will provide guidance on a variety of commercial legal issues, including by drafting and negotiating  Order Forms, Master Service Agreements and Data Privacy Agreements, and responding to compliance related requests  from internal parties, clients and other external parties. The Commercial Counsel is a high-impact role in which you will become a trusted advisor to key stakeholders while utilizing a diverse skillset in contract negotiation, critical thinking and problem-solving. This role is ideally suited for an individual who is eager to learn, has an ownership mentality, and thrives in a team-focused, fast-paced environment.

​

Responsibilities:

​

• Independently review, draft and negotiate customer SaaS agreements, including MSAs, Order Forms, DPAs and NDAs, while identifying and managing risk for the company.
• Maintain and improve existing sales contracting processes and work on other legal and compliance projects.
• Collaborate with Sales, Finance, Deal Desk, Information Security, Product, and other teams to negotiate contracts, work on cross-functional projects, and  ensure compliance with Movable’s policies and applicable laws.
• Keep up to date with developments in relevant practice areas, including  data privacy, commercial law, and other applicable regulations.

​

Qualifications:

​

• A JD from an accredited law school with admission to a state bar
• 3+ years of legal experience, with focus on drafting and negotiating SaaS, software licensing, and other technology related contracts, including MSAs, SOWs, and NDAs.
• Solid understanding of commercial contract terms (e.g., intellectual property rights, indemnification, and limitations of liability) and the ability to translate that understanding into redlines and articulate in negotiations.
• Basic knowledge of data privacy laws such as the GDPR and the CCPA; experience in negotiating Data Privacy Agreements is a plus.
• Excellent negotiating, legal drafting, and communication skills.
• Excellent attention to detail.
• Agile thinker who can pivot quickly without sacrificing quality of work.
• Team player who exhibits excellent client service and professionalism.
• Ability to keep deadlines and composure in a fast-paced environment.

​

The base pay range for this position is $140,000-$165,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

The Sr. Channel Activation Manager will be charged with making a quantifiable impact on achieving our overall annual mobile bookings target in addition to helping us achieve our mobile client retention target). This role will be responsible for monitoring our entire mobile book of business and providing regular updates to leadership along with supporting various GTM and EPD functions to ensure we meet our quarterly and annual targets. This role will be a mixture of internal and external-facing, working closely with Sales, CX, Solutions, and Strategy to support clients and prospects, helping them achieve measurable lifts with our mobile offerings. This is an exciting opportunity to influence some of the world's largest brands, across verticals and regions, along with playing a vital role in developing and accelerating our GTM strategy for scaling mobile, primarily for our Studio mobile product, however this role will encompass additional channels as we expand.

​

The role will be reporting to Sr. Director of AI Activation.

​

Responsibilities:

​

• Supporting quarterly and annual mobile bookings target
• Helping Sales Identify qualified targets across verticals (clients and prospects); Actively track progress of sales cycles across applicable tools and Support use case ideation and making strategic recommendations for specific accounts
• Collaborating closely with CX, Strategy, and Solutions on helping bring new mobile business over the finish line
• Partnering closely with Product, Product Marketing, and Strategy on the creation of additional resources to support bookings
• Partnering with Marketing and Outbounding on prospecting efforts to support our annual mobile pipeline target.
• Supporting CX and Sales on upcoming mobile renewals and upsell opportunities as well as quarterly and annual mobile retention target
• Establishing and tracking mobile Client Health Score
• Other miscellaneous tasks to support existing client base, particularly focused on Y1 client success
• Support the roll out and adoption of mobile tactics with Product and Product Enablement

​

​

Qualifications:

​

• 5+ years experience in a client-facing role at a SaaS company/agency/brand -- Account Management, Client Services, or Digital Marketing type role
• Understanding of key mobile marketing metrics and strategies that can increase engagement (push, in-app, SMS, WhatsApp, etc.)
• Is comfortable working in a high-paced and agile environment with an entrepreneurial spirit
• Can work both autonomously while also a strong collaborator across teams
• Is comfortable presenting to senior leadership (C--suite), both internally and externally
• Is highly organized and enjoys both vision selling / presenting in addition to project managing
• Experience with AI personalization is a plus

​

​

The base pay range for this position is $110,000-$125,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

​

​

Customers don’t experience data; they experience content. Movable Ink activates any data into personalized content in any customer engagement. The world’s most innovative brands rely on Movable Ink to accelerate their marketing performance. Headquartered in New York City, Movable Ink and its more than 500 employees serve a global client base from operations throughout North America, Central America, Europe, Australia, and Japan.

​

As a Senior Implementation Architect, you will work with some of the world’s best-known brands, enabling them to deliver an AI-powered, highly personalized email program. You will act as a universal translator, investigator, and product evangelist focused on launching new clients efficiently and setting them up for long-term success. Using your technical expertise, you will partner with our clients and internal teams to scope and design solutions to meet clients’ objectives, develop project plans to deliver those solutions, and manage them through to completion. Naturally curious and determined, you’ll hunt down and resolve technical issues within the client environment, considering the impact on future integrations and the overall technical landscape.  

​

Responsibilities:

​

• Client Onboarding: Lead the technical setup and onboarding process for new clients, ensuring their existing marketing strategies transition smoothly to our AI/ML-based platform
• Solution Design: Collaborate with clients and internal teams to scope, design and implement novel custom technical solutions that meet client goals.
• Issue Resolution: Troubleshoot and resolve integration issues, providing actionable solutions and anticipating future challenges
• Training & Workshops: Conduct virtual and in-person engaging training sessions and workshops to empower clients and internal teams with knowledge about our platform.
• Collaboration: Work closely with Sales, Implementation Managers, and other teams to ensure a cohesive and successful client onboarding experience
• Product Expertise: Develop an in-depth understanding of Movable Ink’s platforms, staying updated on new features and functionalities, and influencing/advising product features and roadmap
• Travel: Drive value through in-person meetings; safe future travel conditions permitting, ~10% travel

​

Qualifications:

​

• 3+ years in a senior implementationor solution architect role, preferably within the marketing technology sector
• 3+ years of consulting experience, influencing marketing strategy with advanced technical solutions across interconnected systems
• Extensive experience with multiple enterprise email service providers (e.g., Salesforce Marketing Cloud, Oracle Responsys, Adobe Campaign, Adobe Journey Optimizer, Braze, Epsilon, Cordial, Cheetah Digital, Bloomreach, Zeta, Iterable)
• Ability to identify opportunities to further integrate with clients' existing APIs, web services, and tech stacks
• Proven track record of managing complex client onboarding projects
• Technical proficiency, ability to read and write HTML, CSS, and JavaScript
• 2+ years experience with cloud-based large data warehousing solutions, data lakes, and ETL processes
• Excellent problem-solving and troubleshooting skills
• High-level understanding of digital marketing strategies/objectives for Movable Ink supported channels (currently Email, Mobile) and the expected outcomes of personalization strategies
• Ability to explain technical concepts in simple terms to various stakeholders
• Strong communication and project management skills

​

• Strong understanding of AI and machine learning applications in email marketing
• Public speaking experience and thought leadership in applied AI

​

• Detail-oriented and highly organized

​

The base pay range for this position is $110,000-$135,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

​

​

Customers don’t experience data; they experience content. Movable Ink activates any data into personalized content in any customer engagement. The world’s most innovative brands rely on Movable Ink to accelerate their marketing performance. Headquartered in New York City, Movable Ink and its more than 500 employees serve a global client base from operations throughout North America, Central America, Europe, Australia, and Japan.

​

As a Senior Implementation Architect, you will work with some of the world’s best-known brands, enabling them to deliver an AI-powered, highly personalized email program. You will act as a universal translator, investigator, and product evangelist focused on launching new clients efficiently and setting them up for long-term success. Using your technical expertise, you will partner with our clients and internal teams to scope and design solutions to meet clients’ objectives, develop project plans to deliver those solutions, and manage them through to completion. Naturally curious and determined, you’ll hunt down and resolve technical issues within the client environment, considering the impact on future integrations and the overall technical landscape.  

​

Responsibilities:

​

• Client Onboarding: Lead the technical setup and onboarding process for new clients, ensuring their existing marketing strategies transition smoothly to our AI/ML-based platform
• Solution Design: Collaborate with clients and internal teams to scope, design and implement novel custom technical solutions that meet client goals.
• Issue Resolution: Troubleshoot and resolve integration issues, providing actionable solutions and anticipating future challenges
• Training & Workshops: Conduct virtual and in-person engaging training sessions and workshops to empower clients and internal teams with knowledge about our platform.
• Collaboration: Work closely with Sales, Implementation Managers, and other teams to ensure a cohesive and successful client onboarding experience
• Product Expertise: Develop an in-depth understanding of Movable Ink’s platforms, staying updated on new features and functionalities, and influencing/advising product features and roadmap
• Travel: Drive value through in-person meetings; safe future travel conditions permitting, ~10% travel

​

Qualifications:

​

• 3+ years in a senior implementationor solution architect role, preferably within the marketing technology sector
• 3+ years of consulting experience, influencing marketing strategy with advanced technical solutions across interconnected systems
• Extensive experience with multiple enterprise email service providers (e.g., Salesforce Marketing Cloud, Oracle Responsys, Adobe Campaign, Adobe Journey Optimizer, Braze, Epsilon, Cordial, Cheetah Digital, Bloomreach, Zeta, Iterable)
• Ability to identify opportunities to further integrate with clients' existing APIs, web services, and tech stacks
• Proven track record of managing complex client onboarding projects
• Technical proficiency, ability to read and write HTML, CSS, and JavaScript
• 2+ years experience with cloud-based large data warehousing solutions, data lakes, and ETL processes
• Excellent problem-solving and troubleshooting skills
• High-level understanding of digital marketing strategies/objectives for Movable Ink supported channels (currently Email, Mobile) and the expected outcomes of personalization strategies
• Ability to explain technical concepts in simple terms to various stakeholders
• Strong communication and project management skills

​

• Strong understanding of AI and machine learning applications in email marketing
• Public speaking experience and thought leadership in applied AI

​

• Detail-oriented and highly organized

​

The base pay range for this position is $110,000-$135,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

​

​

Customers don’t experience data; they experience content. Movable Ink activates any data into personalized content in any customer engagement. The world’s most innovative brands rely on Movable Ink to accelerate their marketing performance. Headquartered in New York City, Movable Ink and its more than 500 employees serve a global client base from operations throughout North America, Central America, Europe, Australia, and Japan.

​

As a Senior Implementation Architect, you will work with some of the world’s best-known brands, enabling them to deliver an AI-powered, highly personalized email program. You will act as a universal translator, investigator, and product evangelist focused on launching new clients efficiently and setting them up for long-term success. Using your technical expertise, you will partner with our clients and internal teams to scope and design solutions to meet clients’ objectives, develop project plans to deliver those solutions, and manage them through to completion. Naturally curious and determined, you’ll hunt down and resolve technical issues within the client environment, considering the impact on future integrations and the overall technical landscape.  

​

Responsibilities:

​

• Client Onboarding: Lead the technical setup and onboarding process for new clients, ensuring their existing marketing strategies transition smoothly to our AI/ML-based platform
• Solution Design: Collaborate with clients and internal teams to scope, design and implement novel custom technical solutions that meet client goals.
• Issue Resolution: Troubleshoot and resolve integration issues, providing actionable solutions and anticipating future challenges
• Training & Workshops: Conduct virtual and in-person engaging training sessions and workshops to empower clients and internal teams with knowledge about our platform.
• Collaboration: Work closely with Sales, Implementation Managers, and other teams to ensure a cohesive and successful client onboarding experience
• Product Expertise: Develop an in-depth understanding of Movable Ink’s platforms, staying updated on new features and functionalities, and influencing/advising product features and roadmap
• Travel: Drive value through in-person meetings; safe future travel conditions permitting, ~10% travel

​

Qualifications:

​

• 3+ years in a senior implementationor solution architect role, preferably within the marketing technology sector
• 3+ years of consulting experience, influencing marketing strategy with advanced technical solutions across interconnected systems
• Extensive experience with multiple enterprise email service providers (e.g., Salesforce Marketing Cloud, Oracle Responsys, Adobe Campaign, Adobe Journey Optimizer, Braze, Epsilon, Cordial, Cheetah Digital, Bloomreach, Zeta, Iterable)
• Ability to identify opportunities to further integrate with clients' existing APIs, web services, and tech stacks
• Proven track record of managing complex client onboarding projects
• Technical proficiency, ability to read and write HTML, CSS, and JavaScript
• 2+ years experience with cloud-based large data warehousing solutions, data lakes, and ETL processes
• Excellent problem-solving and troubleshooting skills
• High-level understanding of digital marketing strategies/objectives for Movable Ink supported channels (currently Email, Mobile) and the expected outcomes of personalization strategies
• Ability to explain technical concepts in simple terms to various stakeholders
• Strong communication and project management skills

​

• Strong understanding of AI and machine learning applications in email marketing
• Public speaking experience and thought leadership in applied AI

​

• Detail-oriented and highly organized

​

The base pay range for this position is $110,000-$135,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

​

​

Customers don’t experience data; they experience content. Movable Ink activates any data into personalized content in any customer engagement. The world’s most innovative brands rely on Movable Ink to accelerate their marketing performance. Headquartered in New York City, Movable Ink and its more than 500 employees serve a global client base from operations throughout North America, Central America, Europe, Australia, and Japan.

​

As an Implementation Architect, you will work with some of the world’s best-known brands, enabling them to deliver an AI-powered, highly personalized email program. You will act as a universal translator, investigator, and product evangelist focused on launching new clients efficiently and setting them up for long-term success. Using your technical expertise, you will partner with our clients and internal teams to scope and design solutions to meet clients’ objectives, develop project plans to deliver those solutions, and manage them through to completion. Naturally curious and determined, you’ll hunt down and resolve technical issues within the client environment, considering the impact on future integrations and the overall technical landscape.

​

Responsibilities:

​

• Client Onboarding: Lead the technical setup and onboarding process for new clients, ensuring their existing marketing strategies transition smoothly to our AI/ML-based platform
• Solution Design: Collaborate with clients and internal teams to scope, design and implement novel custom technical solutions that meet client goals.
• Issue Resolution: Troubleshoot and resolve integration issues, providing actionable solutions and anticipating future challenges.
• Training & Workshops: Conduct virtual and in-person engaging training sessions and workshops to empower clients and internal teams with knowledge about our platform.
• Collaboration: Work closely with Sales, Implementation Managers, and other teams to ensure a cohesive and successful client onboarding experience
• Product Expertise: Develop an in-depth understanding of Movable Ink’s platforms, staying updated on new features and functionalities, and influencing/advising product features and roadmap
• Travel: Drive value through in-person meetings; safe future travel conditions permitting, ~10% travel

​

Qualifications:

​

• 1+ years in a marketing technology specialist, technical account manager, implementationarchitect, or solution architect role, preferably within the marketing technology sector
• 1+ years of consulting experience, influencing marketing strategy with advanced technical solutions across interconnected systems
• Experience with enterprise email service providers (e.g., Salesforce Marketing Cloud, Oracle Responsys, Adobe Campaign, Adobe Journey Optimizer, Braze, Epsilon, Cordial, Cheetah Digital, Bloomreach, Zeta, Iterable)
• Ability to identify opportunities to further integrate with clients' existing APIs, web services, and tech stacks
• Proven track record of managing complex client onboarding projects
• Technical proficiency, ability to read and write HTML, CSS, and JavaScript
• Experience with cloud-based large data warehousing solutions, data lakes, and ETL processes
• Excellent problem-solving and troubleshooting skills
• High-level understanding of digital marketing strategies/objectives for Movable Ink supported channels (currently Email, Mobile) and the expected outcomes of personalization strategies
• Ability to explain technical concepts in simple terms to various stakeholders
• Strong communication and project management skills

​

• Strong understanding of AI and machine learning applications in email marketing
• Public speaking experience and thought leadership in applied AI
• Detail-oriented and highly organized

​

The base pay range for this position is $90,000-$105,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

​

​

Customers don’t experience data; they experience content. Movable Ink activates any data into personalized content in any customer engagement. The world’s most innovative brands rely on Movable Ink to accelerate their marketing performance. Headquartered in New York City, Movable Ink and its more than 500 employees serve a global client base from operations throughout North America, Central America, Europe, Australia, and Japan.

​

As an Implementation Architect, you will work with some of the world’s best-known brands, enabling them to deliver an AI-powered, highly personalized email program. You will act as a universal translator, investigator, and product evangelist focused on launching new clients efficiently and setting them up for long-term success. Using your technical expertise, you will partner with our clients and internal teams to scope and design solutions to meet clients’ objectives, develop project plans to deliver those solutions, and manage them through to completion. Naturally curious and determined, you’ll hunt down and resolve technical issues within the client environment, considering the impact on future integrations and the overall technical landscape.

​

Responsibilities:

​

• Client Onboarding: Lead the technical setup and onboarding process for new clients, ensuring their existing marketing strategies transition smoothly to our AI/ML-based platform
• Solution Design: Collaborate with clients and internal teams to scope, design and implement novel custom technical solutions that meet client goals.
• Issue Resolution: Troubleshoot and resolve integration issues, providing actionable solutions and anticipating future challenges.
• Training & Workshops: Conduct virtual and in-person engaging training sessions and workshops to empower clients and internal teams with knowledge about our platform.
• Collaboration: Work closely with Sales, Implementation Managers, and other teams to ensure a cohesive and successful client onboarding experience
• Product Expertise: Develop an in-depth understanding of Movable Ink’s platforms, staying updated on new features and functionalities, and influencing/advising product features and roadmap
• Travel: Drive value through in-person meetings; safe future travel conditions permitting, ~10% travel

​

Qualifications:

​

• 1+ years in a marketing technology specialist, technical account manager, implementationarchitect, or solution architect role, preferably within the marketing technology sector
• 1+ years of consulting experience, influencing marketing strategy with advanced technical solutions across interconnected systems
• Experience with enterprise email service providers (e.g., Salesforce Marketing Cloud, Oracle Responsys, Adobe Campaign, Adobe Journey Optimizer, Braze, Epsilon, Cordial, Cheetah Digital, Bloomreach, Zeta, Iterable)
• Ability to identify opportunities to further integrate with clients' existing APIs, web services, and tech stacks
• Proven track record of managing complex client onboarding projects
• Technical proficiency, ability to read and write HTML, CSS, and JavaScript
• Experience with cloud-based large data warehousing solutions, data lakes, and ETL processes
• Excellent problem-solving and troubleshooting skills
• High-level understanding of digital marketing strategies/objectives for Movable Ink supported channels (currently Email, Mobile) and the expected outcomes of personalization strategies
• Ability to explain technical concepts in simple terms to various stakeholders
• Strong communication and project management skills

​

• Strong understanding of AI and machine learning applications in email marketing
• Public speaking experience and thought leadership in applied AI
• Detail-oriented and highly organized

​

The base pay range for this position is $90,000-$105,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

​

​

Customers don’t experience data; they experience content. Movable Ink activates any data into personalized content in any customer engagement. The world’s most innovative brands rely on Movable Ink to accelerate their marketing performance. Headquartered in New York City, Movable Ink and its more than 500 employees serve a global client base from operations throughout North America, Central America, Europe, Australia, and Japan.

​

As an Implementation Architect, you will work with some of the world’s best-known brands, enabling them to deliver an AI-powered, highly personalized email program. You will act as a universal translator, investigator, and product evangelist focused on launching new clients efficiently and setting them up for long-term success. Using your technical expertise, you will partner with our clients and internal teams to scope and design solutions to meet clients’ objectives, develop project plans to deliver those solutions, and manage them through to completion. Naturally curious and determined, you’ll hunt down and resolve technical issues within the client environment, considering the impact on future integrations and the overall technical landscape.

​

Responsibilities:

​

• Client Onboarding: Lead the technical setup and onboarding process for new clients, ensuring their existing marketing strategies transition smoothly to our AI/ML-based platform
• Solution Design: Collaborate with clients and internal teams to scope, design and implement novel custom technical solutions that meet client goals.
• Issue Resolution: Troubleshoot and resolve integration issues, providing actionable solutions and anticipating future challenges.
• Training & Workshops: Conduct virtual and in-person engaging training sessions and workshops to empower clients and internal teams with knowledge about our platform.
• Collaboration: Work closely with Sales, Implementation Managers, and other teams to ensure a cohesive and successful client onboarding experience
• Product Expertise: Develop an in-depth understanding of Movable Ink’s platforms, staying updated on new features and functionalities, and influencing/advising product features and roadmap
• Travel: Drive value through in-person meetings; safe future travel conditions permitting, ~10% travel

​

Qualifications:

​

• 1+ years in a marketing technology specialist, technical account manager, implementationarchitect, or solution architect role, preferably within the marketing technology sector
• 1+ years of consulting experience, influencing marketing strategy with advanced technical solutions across interconnected systems
• Experience with enterprise email service providers (e.g., Salesforce Marketing Cloud, Oracle Responsys, Adobe Campaign, Adobe Journey Optimizer, Braze, Epsilon, Cordial, Cheetah Digital, Bloomreach, Zeta, Iterable)
• Ability to identify opportunities to further integrate with clients' existing APIs, web services, and tech stacks
• Proven track record of managing complex client onboarding projects
• Technical proficiency, ability to read and write HTML, CSS, and JavaScript
• Experience with cloud-based large data warehousing solutions, data lakes, and ETL processes
• Excellent problem-solving and troubleshooting skills
• High-level understanding of digital marketing strategies/objectives for Movable Ink supported channels (currently Email, Mobile) and the expected outcomes of personalization strategies
• Ability to explain technical concepts in simple terms to various stakeholders
• Strong communication and project management skills

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• Strong understanding of AI and machine learning applications in email marketing
• Public speaking experience and thought leadership in applied AI
• Detail-oriented and highly organized

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The base pay range for this position is $90,000-$105,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

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Are you ready to lead the engineering efforts that will extend Movable Ink's AI-powered decisioning capabilities into SMS, push notifications, in-app messaging, and social media channels? This role is at the forefront of building the future of omnichannel marketing, empowering brands to deliver intelligent, personalized campaigns across multiple platforms. As the leader of this team, you’ll shape cutting-edge solutions, collaborate with cross-functional teams, and build systems that make a real impact—all while working with some of the most talented engineers in the industry.

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Responsibilities:

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• Oversee the extension of email content library and campaign workflows to support additional channels like SMS/MMS/RCS, push notifications, in-app messaging, and social media
• Extend AI-/ML-based content decisioning, send time optimization, and frequency management across all supported channels
• Modify and expand in-platform analytics and instrumentation to accommodate omnichannel marketing, providing customers with unified, actionable insights across all messaging channels
• Lead the recruitment, development, and mentorship of an engineering team capable of executing on these objectives
• Ensure the platform continues to meet high standards of scalability, performance, and reliability
• Mentor and guide the engineering team, fostering growth in technical expertise and aligning team goals with high-impact projects; collaborate with other managers and teams to align efforts

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Qualifications:

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• Lead, motivate, and mentor a team; balance high expectations with support and empathy
• Effectively lead team meetings and presentations that showcase deliverables to the organization
• Identify and resolve problems quickly and adept at identifying root causes and troubleshooting data accuracy
• Exemplary software development practices; clear, readable, and obvious code using language-specific idiomatic patterns, thoughtful code reviews, and appropriately thorough testing
• Strong technical skills in web application development (we use Python Django, GraphQL, React/TypeScript) and building scalable, user-friendly interfaces, interface design and inter-service communication (Protocol Buffers and gRPC), cloud platforms (Google Cloud Platform), containerization (Kubernetes), deployment practices, and mobile application development frameworks (React Native, Flutter, or native iOS/Android).
• Navigate and resolve disputes within the team and possess other negotiation and conflict resolution skills
• Be adaptable and focus on iterative improvement–both in product and process–to help the team stay responsive to new requirements
• Collaborate well with various teams, including shared execution with other product and engineering teams, as well on new product delivery with cross-functional teams (Product Enablement, Solutions, and Client Experience)