Find Your Dream Job at a Company that Shares Your Values

Company Overview

====================

​

Deepgram is a foundational AI company on a mission to transform human-machine interaction using natural language. We give any developer access to the fastest, most powerful voice AI platform including access to models for speech-to-text, text-to-speech, and spoken language understanding with just an API call. From transcription to sentiment analysis to voice synthesis, Deepgram is the preferred partner for builders of voice AI applications.

​

The Opportunity

​

Despite the proliferation of text-based communication, voice remains the preferred medium for humans to interact with machines.  Delivering real-world voice AI solutions to our customers' most challenging problems ultimately drives our mission. At Deepgram, you will have the unique opportunity to innovate, experiment, and build -- significantly shaping our products and AI capabilities. We value tenacious problem-solving and the ability to iterate, learn and adapt.  Domain-specific expertise in speech or language AI is not required.   As such, you're encouraged to deepen your skills on-the-job, broadening your knowledge and expertise through constant iteration and invention.   Our start-up environment offers a stunning growth trajectory due to a level of ownership and an on-ground connection with end-customers that larger research labs simply cannot provide. Embark on a journey to redefine voice technology with us at Deepgram.

​

The Role

​

Deepgram is currently looking for strong Research Scientists who have demonstrated experience in solving hard problems using deep learning.  At Deepgram, you will apply your skills to uncover breakthroughs that define the future of voice-enabled applications and experiences.  Your work will revolve around harnessing vast audio and text datasets to train foundation models that go beyond transcribing speech and comprehending text -- the models you’ll be building will unlock nuanced meanings in complex conversation, adapt robustly to diverse speech patterns, and generate empathic responses with human-like, contextualized speech.  You will collaborate with product & engineering to help deploy these models in the most scalable voice API on the planet.  We look forward to you bringing your whole self to work, sharing learnings from your latest experiments, and collaborating with us to advance the state of AI and voice technology.

​

What You’ll Do

​

• Design and carry out experimental programs to build new speech and language AI foundation models across modalities and tasks, that solve critical problems for our customers.
• Drive large-scale training jobs successfully on massive distributed computing infrastructure.
• Optimize model architectures to make them as fast and memory-efficient as possible; deploy new models into production for use at massive scale.
• Document and present results and complex technical concepts clearly for internal and external audiences
• Stay up to date with the latest advances in deep learning with a particular eye towards their implications and applications within our products.

​

You’ll Love This Role If You

​

• Are passionate about AI and interested in leveraging data to solve hard problems
• Enjoy building from the ground up and love to create new systems from scratch
• Are data-driven and prefer to solve problems using iterative experimentation

​

It’s Important To Us That You Have

​

• PhD in Physics, Electrical Engineering, Computer Science or another related field
• Prior experience in designing and conducting experimental programs aimed at understanding complex phenomena, with the ability to rapidly iterate and change course as needed.
• Proven experience building models from a blank page and owning the entire deep learning stack including data curation, characterization and cleaning, architecture design and model building, distributed large-scale training, and model optimization for inference.
• Strong communication skills and the ability to translate complex concepts in simple terms, depending on the target audience
• Strong software engineering skills with particular emphasis on developing clean, modular code in Python and working with Pytorch.

​

It Would Be Great if You Had

​

• Prior industry experience in building deep learning models to solve complex problems, with a solid understanding toward the applications and implications of different neural network types, architectures, and loss mechanisms.
• Deep understanding and experience working with state-of-the-art network architectures including transformers.
• Understanding of different parallelism paradigms for efficient distributed training.

​

Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $85 million in total funding after closing our Series B funding round last year. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you!

​

Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.

​

We are happy to provide accommodations for applicants who need them.

​

Company Overview

====================

​

Deepgram is a foundational AI company on a mission to transform human-machine interaction using natural language. We give any developer access to the fastest, most powerful voice AI platform including access to models for speech-to-text, text-to-speech, and spoken language understanding with just an API call. From transcription to sentiment analysis to voice synthesis, Deepgram is the preferred partner for builders of voice AI applications.

​

The Opportunity

​

Despite the proliferation of text-based communication, voice remains the preferred medium for humans to interact with machines.  Delivering real-world voice AI solutions to our customers' most challenging problems ultimately drives our mission. At Deepgram, you will have the unique opportunity to innovate, experiment, and build -- significantly shaping our products and AI capabilities. We value tenacious problem-solving and the ability to iterate, learn and adapt.  Domain-specific expertise in speech or language AI is not required.   As such, you're encouraged to deepen your skills on-the-job, broadening your knowledge and expertise through constant iteration and invention.   Our start-up environment offers a stunning growth trajectory due to a level of ownership and an on-ground connection with end-customers that larger research labs simply cannot provide. Embark on a journey to redefine voice technology with us at Deepgram.

​

The Role

​

Deepgram is currently looking for strong Research Scientists who have demonstrated experience in solving hard problems using deep learning.  At Deepgram, you will apply your skills to uncover breakthroughs that define the future of voice-enabled applications and experiences.  Your work will revolve around harnessing vast audio and text datasets to train foundation models that go beyond transcribing speech and comprehending text -- the models you’ll be building will unlock nuanced meanings in complex conversation, adapt robustly to diverse speech patterns, and generate empathic responses with human-like, contextualized speech.  You will collaborate with product & engineering to help deploy these models in the most scalable voice API on the planet.  We look forward to you bringing your whole self to work, sharing learnings from your latest experiments, and collaborating with us to advance the state of AI and voice technology.

​

What You’ll Do

​

• Design and carry out experimental programs to build new speech and language AI foundation models across modalities and tasks, that solve critical problems for our customers.
• Drive large-scale training jobs successfully on massive distributed computing infrastructure.
• Optimize model architectures to make them as fast and memory-efficient as possible; deploy new models into production for use at massive scale.
• Document and present results and complex technical concepts clearly for internal and external audiences
• Stay up to date with the latest advances in deep learning with a particular eye towards their implications and applications within our products.

​

You’ll Love This Role If You

​

• Are passionate about AI and interested in leveraging data to solve hard problems
• Enjoy building from the ground up and love to create new systems from scratch
• Are data-driven and prefer to solve problems using iterative experimentation

​

It’s Important To Us That You Have

​

• PhD in Physics, Electrical Engineering, Computer Science or another related field
• Prior experience in designing and conducting experimental programs aimed at understanding complex phenomena, with the ability to rapidly iterate and change course as needed.
• Proven experience building models from a blank page and owning the entire deep learning stack including data curation, characterization and cleaning, architecture design and model building, distributed large-scale training, and model optimization for inference.
• Strong communication skills and the ability to translate complex concepts in simple terms, depending on the target audience
• Strong software engineering skills with particular emphasis on developing clean, modular code in Python and working with Pytorch.

​

It Would Be Great if You Had

​

• Prior industry experience in building deep learning models to solve complex problems, with a solid understanding toward the applications and implications of different neural network types, architectures, and loss mechanisms.
• Deep understanding and experience working with state-of-the-art network architectures including transformers.
• Understanding of different parallelism paradigms for efficient distributed training.

​

Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $85 million in total funding after closing our Series B funding round last year. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you!

​

Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.

​

We are happy to provide accommodations for applicants who need them.

​

Company Overview

====================

​

Deepgram is a foundational AI company on a mission to transform human-machine interaction using natural language. We give any developer access to the fastest, most powerful voice AI platform including access to models for speech-to-text, text-to-speech, and spoken language understanding with just an API call. From transcription to sentiment analysis to voice synthesis, Deepgram is the preferred partner for builders of voice AI applications.

​

The Opportunity

​

Despite the proliferation of text-based communication, voice remains the preferred medium for humans to interact with machines.  Delivering real-world voice AI solutions to our customers' most challenging problems ultimately drives our mission. At Deepgram, you will have the unique opportunity to innovate, experiment, and build -- significantly shaping our products and AI capabilities. We value tenacious problem-solving and the ability to iterate, learn and adapt.  Domain-specific expertise in speech or language AI is not required.   As such, you're encouraged to deepen your skills on-the-job, broadening your knowledge and expertise through constant iteration and invention.   Our start-up environment offers a stunning growth trajectory due to a level of ownership and an on-ground connection with end-customers that larger research labs simply cannot provide. Embark on a journey to redefine voice technology with us at Deepgram.

​

The Role

​

Deepgram is currently looking for strong Research Scientists who have demonstrated experience in solving hard problems using deep learning.  At Deepgram, you will apply your skills to uncover breakthroughs that define the future of voice-enabled applications and experiences.  Your work will revolve around harnessing vast audio and text datasets to train foundation models that go beyond transcribing speech and comprehending text -- the models you’ll be building will unlock nuanced meanings in complex conversation, adapt robustly to diverse speech patterns, and generate empathic responses with human-like, contextualized speech.  You will collaborate with product & engineering to help deploy these models in the most scalable voice API on the planet.  We look forward to you bringing your whole self to work, sharing learnings from your latest experiments, and collaborating with us to advance the state of AI and voice technology.

​

What You’ll Do

​

• Design and carry out experimental programs to build new speech and language AI foundation models across modalities and tasks, that solve critical problems for our customers.
• Drive large-scale training jobs successfully on massive distributed computing infrastructure.
• Optimize model architectures to make them as fast and memory-efficient as possible; deploy new models into production for use at massive scale.
• Document and present results and complex technical concepts clearly for internal and external audiences
• Stay up to date with the latest advances in deep learning with a particular eye towards their implications and applications within our products.

​

You’ll Love This Role If You

​

• Are passionate about AI and interested in leveraging data to solve hard problems
• Enjoy building from the ground up and love to create new systems from scratch
• Are data-driven and prefer to solve problems using iterative experimentation

​

It’s Important To Us That You Have

​

• PhD in Physics, Electrical Engineering, Computer Science or another related field
• Prior experience in designing and conducting experimental programs aimed at understanding complex phenomena, with the ability to rapidly iterate and change course as needed.
• Proven experience building models from a blank page and owning the entire deep learning stack including data curation, characterization and cleaning, architecture design and model building, distributed large-scale training, and model optimization for inference.
• Strong communication skills and the ability to translate complex concepts in simple terms, depending on the target audience
• Strong software engineering skills with particular emphasis on developing clean, modular code in Python and working with Pytorch.

​

It Would Be Great if You Had

​

• Prior industry experience in building deep learning models to solve complex problems, with a solid understanding toward the applications and implications of different neural network types, architectures, and loss mechanisms.
• Deep understanding and experience working with state-of-the-art network architectures including transformers.
• Understanding of different parallelism paradigms for efficient distributed training.

​

Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $85 million in total funding after closing our Series B funding round last year. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you!

​

Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.

​

We are happy to provide accommodations for applicants who need them.

​

As a Principal Data Engineer, you will help drive the direction of our Data Warehouse, and be hands on with teammates across all departments to enable access to our data and empower teams to make data driven decisions about the direction of our business.  You will play a pivotal role in owning the infrastructure and code for our ETL processes within our Data Platform. You will be responsible for designing, implementing, and optimizing ingestion pipelines, enabling seamless extraction and loading of data from various sources such as customer warehouses, business systems, and events messaging buses. Movable Ink collects campaign data resulting from Billions of requests served each day.  Come and help us manage and make sense of the massive amount of data we’re ingesting! 

​

Responsibilities:

---------------------

​

• Partner with internal operations teams to identify, collect, and integrate data from various business systems, ensuring comprehensive and accurate data capture.
• Design, implement, and maintain robust ETL pipelines that feed data into the Data Warehouse, ensuring high performance, scalability, and reliability.
• Conduct thorough testing of ETL processes to validate data accuracy and integrity, and troubleshoot any issues that arise.
• Facilitate the loading of data into Data Vault 2.0 models, ensuring adherence to best practices and optimizing for performance and scalability.
• Establish and track SLAs for data processing and delivery, ensuring timely and reliable access to data for all users.
• Enforce robust Role-Based Access Control (RBAC) and Row-Level Security (RLS) policies to ensure data security and compliance with regulatory requirements.

​

Qualifications:

-------------------

​

• 8+ years of professional experience as a Data Engineer, with a focus on cloud-based Data Warehouse platforms (Redshift, Snowflake, Firebolt, BigQuery).
• Proven expertise in managing and optimizing multi-petabyte, mission-critical databases, ensuring high availability, performance, and reliability.
• Proficiency in high-level programming languages, particularly Python.
• Hands-on experience with data engineering tools and frameworks, including DBT, Apache Pulsar for distributed messaging and Apache Airflow for workflow automation and orchestration.
• Strong skills in designing and implementing scalable data architectures.
• Excellent communication skills for effective collaboration with cross-functional teams.
• Strong understanding of data security best practices within an AWS environment and compliance with regulatory requirements.
• Experience in providing technical leadership, setting best practices, and driving the adoption of new technologies and methodologies. Mentoring other engineers, fostering a collaborative team environment.

Customer.io is looking for a Senior Product Designer to join our product design team. We’re working hard to build a product that enables companies to communicate authentically with their customers in inventive and flexible ways. You'll join a team of highly skilled and empowered designers in a remote and distributed company of about 250 team members across 17 countries.

​

This role will join the Pipelines squad, which builds the tools for connecting data in and out of the platform, and making sense of that data for daily users. You'll research and design solutions while also working with the squad to prioritize projects, build customer empathy, and measure the success of new features. You'll push the entire design team to create more impactful experiences by giving great feedback, iterating on team processes, and holding people accountable for our culture and quality standards.

​

What you'll do…

​

• Develop an understanding and compassion for customers through research
• Create design proposals for new features and collaborate with engineers on prototypes
• Participate in the product team's prioritization of work, advocating for the customer experience
• Help shape the design team's culture and design processes, including sharing thoughtful 1:1 feedback with peers

​

About you…

​

• You’re an experienced product designer with 3+ years of experience in a software development setting
• You have prior success working on complex software products and an ability to learn and understand detailed technical constraints
• You are comfortable approaching problems from first principles, repeatedly asking “why?” and using that insight to explore unique, innovative solutions to complex problems
• Your design executions display a high level of craft, and you have a strong ability to communicate the thinking behind your designs to partners and stakeholders
• You have a growth mindset and a willingness to receive and provide feedback, and learn from mistakes
• You thrive with autonomy and ownership, and are comfortable navigating ambiguity
• You are comfortable communicating asynchronously, including across time zones
• You have a passion for making complex functionality more approachable
• You have experience and passion for taking complex concepts and making them more understandable in you designs

​

What we're looking for…

​

• Prior experience in a B2B SaaS setting, preferably working on surfaces involving a developer personae and comfort with concepts like SQL and JSON
• Able to commit to at least 3 hrs of working overlap with the Americas (GMT-8 to GMT-5 timezone)
• Familiarity designing within the constraints of a design system and how interfaces are built from components
• Experience conducting your own user research to gather customer insights and incorporate it into your design decision-making
• Experience with tools like Mixpanel, Amplitude, or Fullstory
• Proficiency with Figma

​

About Design at Customer.io

​

While your daily work will be as part of a cross-functional squad, the design team will be your home for support and growth. We meet as a design team multiple times each week to give feedback on in-progress work, and communicate daily about new things we learn, improvements to our design system, and collaboratively define and develop our design culture.

​

About Customer.io

​

Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,500 internet businesses use Customer.io to manage, send, and track performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

​

We are offering a starting salary of $140,000-$155,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.

​

Customer.io takes a market-based approach to pay, and pay may vary depending on your location. U.S., and international, locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

​

Zone 1: USD $170,000 - USD $186,000

​

Zone 2: USD $155,000 - USD $170,000

​

Zone 3: USD $140,000 - USD $155,000

​

Zone 4: USD $112,000 - USD $124,000

​

Please speak with a recruiter for additional information about zone locations.

​

Benefits at Customer.io include:

​

• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks paid parental leave (including adoption and foster care)
• 100% paid insurance premiums for you and your dependents
• 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
• $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

​

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

​

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

​

Join us!

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​

Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

​

How to apply

------------

​

Apply at the link below and tell us why you're interested in the position! ****We plan to respond to all applicants with a status update about your application.

​

At Customer.io, we prioritize authentic interest and applications in our hiring process. To ensure fairness and integrity, the use of AI or automation during interviews or assessments is prohibited. Candidates who do not adhere to this will be removed from consideration.

​

Here's what you can expect from our hiring process:

​

1. 30-minute intro call with a Recruiter
2. 60 minute video call with the Hiring Manager
3. Portfolio Review:
   1. 1 hour video call with senior design team members & cross-functional partners
4. Final Stage:
   1. 1 hour video call exercise with a Principal Product Designer
   2. 30 min video call with a Product Manager
   3. 30 min video call with Engineering Manager

​

Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io.

​

​

As a Principal Data Engineer you will help drive the direction of our Data Warehouse.  You will be hands-on with teammates across all departments enabling them to access the data and empowering teams to make data-driven decisions about the direction of our business.  You will play a pivotal role in owning the infrastructure and code for our data pipelines within our Data Platform. You will be responsible for designing, implementing, and optimizing ingestion pipelines, enabling seamless extraction and loading of data from various sources such as customer warehouses, business systems, and events messaging buses. Movable Ink collects campaign data resulting from Billions of requests served each day.  Come and help us manage and make sense of the massive amount of data we’re ingesting! 

​

Responsibilities:

---------------------

​

• Partner with internal operations teams to identify, collect, and integrate data from various business systems, ensuring comprehensive and accurate data capture
• Design, implement, and maintain robust data pipelines that feed data into our Data Platform, ensuring high performance, scalability, and reliability
• Ensure data pipelines adhere to best practices and are optimized for performance and scalability
• Conduct thorough testing of data pipelines to validate data accuracy and integrity
• Monitor data pipelines, troubleshoot any issues that arise, and make improvements to these issues where applicable
• Establish and track SLAs for data processing and delivery, ensuring timely and reliable access to data for all users
• Become a mentor for less experienced team members, and establish patterns and practices that can be followed to increase quality, accuracy, and efficiency of solutions produced by the team
• Work with other teams in order to ensure access to data corresponds with company policies, and ensure data access, processing, and storage is in compliance with regulatory (e.g. GDPR, CCPA, etc.) requirements

​

Qualifications:

-------------------

​

• 12+ years of professional experience in data engineering, software engineering, database administration, business intelligence, or related field with 8+ years of that experience as a Data Engineer with a focus on cloud-based Data Warehouse platforms (Redshift, Snowflake, Firebolt, BigQuery).  We currently use Redshift.
• Elite-level understanding on how to work with and optimize multi-petabyte, mission-critical databases, ensuring high availability, performance, and reliability informed by a strong understanding of database internals
• Elite-level proficiency with Python and SQL languages, and significant experience building robust data pipelines with these languages
• Elite-level proficiency in using, deploying and managing at least one data pipeline orchestration tool/framework such as Apache Airflow, Prefect, etc.  We currently use Apache Airflow.
• Significant experience in building solutions that comply with regulatory requirements such as GDPR and CCPA
• Significant experience in designing and implementing solutions that can support both batch and real-time data consumption models
• Significant experience in building solutions that implement data security best practices within an AWS environment
• Significant experience in providing technical leadership, setting best practices, and successfully driving the adoption of new technologies and methodologies within a fast-moving organization
• Significant data modeling experience spanning more than one data modeling paradigm (e.g. Data Vault, Kimball/Ross, Inmon)
• Experience working in an Agile/Scrum environment, has experience working with technical managers and product owners/manager to break down high-level requirements into actionable cards
• Experience working with streaming platforms such as Apache Kafka and Apache Pulsar
• Excellent communication skills for effective collaboration with cross-functional teams

Senior Account Executives at Movable Ink take a consultative approach to selling digital transformation personalization solutions to innovative senior executives across retail, financial services, travel, hospitality, telecom, media, and entertainment. You will have an opportunity to develop custom and creative enterprise solutions that leverage the power of Movable Ink's visual experience platform to combat the challenges faced by Fortune 1000 marketing leaders now and in the next decade. Senior Account Executives will receive extensive training on the MEDDIC (Metrics, Economic buyer, Decision criteria, Decision process, Identify pain, and Champion) framework for enterprise solution selling, develop and manage senior executive relationships, and be a part of the fastest-growing personalization software company in the world.

​

Responsibilities:

​

• Penetrate assigned accounts which includes new business, renewal, cross-sell and upsell; build and close a strong pipeline of opportunities
• Consult on personalized marketing best practices across various marketing channels, leveraging Movable Ink's strategies and playbooks for each channel and each vertical
• Work collaboratively with Movable Ink’s Client Experience, Partner Sales, and Solutions Consulting teams to ensure successful sales outcomes leading to happy clients
• Build long-term, strategic plans in collaboration with internal business partners to maximize clients' success with the Movable Ink platform while maximizing revenue for Movable Ink; understand C-level initiatives at strategic clients and how Movable Ink's solutions map to those objectives
• Forecast pipeline accurately, including expected close date, projected deal size, and projected deal probability
• Drive value through meetings and quarterly business reviews; safe future travel conditions permitting, ~25% travel

​

Qualifications:

​

• 3+ years of successful experience selling enterprise solutions to CEOs, CMOs, VPs and Directors of Marketing
• Technical aptitude and/or background in technology
• High performance in selling in a specific geographic territory
• Proven track record of closing large and high quality deals
• A consultative sales style, strong experience selling solutions and the ability to thrive in a fast-paced environment
• Experience with strategic deal design
• Experience introducing new products to market
• Proven ability to sell collaboratively with multiple internal stakeholders and teams

​

​

The base pay range for this position is $100,000-$115,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

Senior Account Executives at Movable Ink take a consultative approach to selling digital transformation personalization solutions to innovative senior executives across retail, financial services, travel, hospitality, telecom, media, and entertainment. You will have an opportunity to develop custom and creative enterprise solutions that leverage the power of Movable Ink's visual experience platform to combat the challenges faced by Fortune 1000 marketing leaders now and in the next decade. Senior Account Executives will receive extensive training on the MEDDIC (Metrics, Economic buyer, Decision criteria, Decision process, Identify pain, and Champion) framework for enterprise solution selling, develop and manage senior executive relationships, and be a part of the fastest-growing personalization software company in the world.

​

Responsibilities:

​

• Penetrate assigned accounts which includes new business, renewal, cross-sell and upsell; build and close a strong pipeline of opportunities
• Consult on personalized marketing best practices across various marketing channels, leveraging Movable Ink's strategies and playbooks for each channel and each vertical
• Work collaboratively with Movable Ink’s Client Experience, Partner Sales, and Solutions Consulting teams to ensure successful sales outcomes leading to happy clients
• Build long-term, strategic plans in collaboration with internal business partners to maximize clients' success with the Movable Ink platform while maximizing revenue for Movable Ink; understand C-level initiatives at strategic clients and how Movable Ink's solutions map to those objectives
• Forecast pipeline accurately, including expected close date, projected deal size, and projected deal probability
• Drive value through meetings and quarterly business reviews; safe future travel conditions permitting, ~25% travel

​

Qualifications:

​

• 3+ years of successful experience selling enterprise solutions to CEOs, CMOs, VPs and Directors of Marketing
• Technical aptitude and/or background in technology
• High performance in selling in a specific geographic territory
• Proven track record of closing large and high quality deals
• A consultative sales style, strong experience selling solutions and the ability to thrive in a fast-paced environment
• Experience with strategic deal design
• Experience introducing new products to market
• Proven ability to sell collaboratively with multiple internal stakeholders and teams

​

​

The base pay range for this position is $100,000-$115,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

We are seeking Senior Backend Engineers to join our growing Engineering team! 

​

Customer.io is looking for collaborative senior scaling developers who love solving interesting puzzles and are excited to help us build a scalable platform that our customers love. Our small, remote-first team is fun-loving, passionate, and highly effective. We offer many opportunities to grow and refine your skills while having a significant impact. Our team members have backgrounds in various industries, from AdTech to Gaming. We believe embracing our unique perspectives and expertise is the key to our success as a collaborative team.

​

As a distributed company, we value diversity and are committed to giving you the flexibility and freedom to work from anywhere in the world on a schedule that fits your family and your life.

​

Some things you'll do...

​

• Be a model and mentor for writing well-architected, well-tested, and easy-to-understand services in Go that help our customers easily send timely & relevant messages at scale.
• Apply your unique perspective to help us define and build the next generation of features and infrastructure needed to help our customers and company flourish.
• Work with our tech support teams to diagnose operational issues and help our customers achieve their goals with our product.
• Take an active role in a friendly, supportive team that encourages you and the company to grow as individuals, professionals, and teams.
• Mentor your coworkers through code review, pair programming, team collaboration, and training to help improve our collective knowledge and best practices.

​

What we're looking for...

​

• Works in North/South American time zones
• 7+ years in relevant roles, demonstrating increasing levels of responsibility and impact.
• Strong skills in Golang, cloud infrastructure, and UNIX environments.
• Deep understanding of and experience with building scalable and performant distributed applications.
• Proficiency with relational database systems, particularly MySQL.
• Excellent communication skills and a collaborative approach to decision-making.
• Ability to understand customer needs and translate them into effective solutions.
• Desire and capability to mentor team members through code reviews, pair programming, and training.
• Ability to quickly and independently solve complex technical challenges.
• Experience and comfort with working in a distributed, remote-first environment.

​

About Customer.io

​

Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,500 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

​

We are offering a starting salary of $160,000 - $184,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.

​

Benefits at Customer.io include:

​

• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks paid parental leave (including adoption and foster care)
• 100% paid insurance premiums for you and your dependents
• 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
• $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

​

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

​

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

​

Join us!

------------

​

Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

​

How to apply

​

Apply at the link below and tell us why you're interested in the position! ****We aim to respond to all applicants with a status update about your application, provided no technical issues or other limitations prevent us from doing so. Please keep an eye on your email for updates.

​

At Customer.io, we prioritize authentic interest and applications in our hiring process. To ensure fairness and integrity, the use of AI or automation during interviews or assessments is prohibited. Candidates who do not adhere to this will be removed from consideration.

​

Here's what you can expect from our hiring process:

​

1. 30 minute video call with a Recruiter
2. 60 minute Technical Interview with two members of our engineering team
3. Take Home Assignment
4. 60 minute Assignment Review Call with two members of our engineering team
5. 60-minute Interview with Hiring Manager

Senior Account Executives at Movable Ink take a consultative approach to selling digital transformation personalization solutions to innovative senior executives across retail, financial services, travel, hospitality, telecom, media, and entertainment. You will have an opportunity to develop custom and creative enterprise solutions that leverage the power of Movable Ink's visual experience platform to combat the challenges faced by Fortune 1000 marketing leaders now and in the next decade. Senior Account Executives will receive extensive training on the MEDDIC (Metrics, Economic buyer, Decision criteria, Decision process, Identify pain, and Champion) framework for enterprise solution selling, develop and manage senior executive relationships, and be a part of the fastest-growing personalization software company in the world.

​

Responsibilities:

​

• Penetrate assigned accounts which includes new business, renewal, cross-sell and upsell; build and close a strong pipeline of opportunities
• Consult on personalized marketing best practices across various marketing channels, leveraging Movable Ink's strategies and playbooks for each channel and each vertical
• Work collaboratively with Movable Ink’s Client Experience, Partner Sales, and Solutions Consulting teams to ensure successful sales outcomes leading to happy clients
• Build long-term, strategic plans in collaboration with internal business partners to maximize clients' success with the Movable Ink platform while maximizing revenue for Movable Ink; understand C-level initiatives at strategic clients and how Movable Ink's solutions map to those objectives
• Forecast pipeline accurately, including expected close date, projected deal size, and projected deal probability
• Drive value through meetings and quarterly business reviews; safe future travel conditions permitting, ~25% travel

​

Qualifications:

​

• 3+ years of successful experience selling enterprise solutions to CEOs, CMOs, VPs and Directors of Marketing
• Technical aptitude and/or background in technology
• High performance in selling in a specific geographic territory
• Proven track record of closing large and high quality deals
• A consultative sales style, strong experience selling solutions and the ability to thrive in a fast-paced environment
• Experience with strategic deal design
• Experience introducing new products to market
• Proven ability to sell collaboratively with multiple internal stakeholders and teams

​

​

The base pay range for this position is $100,000-$115,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

The Client Experience Manager (CXM) works with Movable Ink clients to ensure success using our platform and helps world class brands achieve measurable ROI lifts with Intelligent creative. As a CXM at Movable Ink, you will get to work with a variety of world class brands across many verticals and use a technology that truly works, alongside a stellar product and solutions team. Not to mention, you will get to do all of this while working alongside the most talented CX org in a collaborative environment that invests in its talent and culture.

​

Responsibilities: 

​

• You will be the day to day point of contact for a book of business, communicating and collaborating through campaigns and projects, and holding regularly scheduled calls with clients, when applicable, with a healthy level of autonomy
• Act as the internal point of contact for updates on account health and escalating churn risks as needed
• Collaborate positively with the Sales team to identify and foster up-sell and cross-sell opportunities within existing client-base
• Act as an internal project manager for custom, technical solutions for your clients, partnering closely with solutions developers, engineers, architects and product owners
• Independently lead interactive brainstorming sessions to find new and innovative ways to use our technology; conceive, develop, and execute client-specific email marketing strategies
• Posses a comprehensive understanding of client's business, program goals and objectives; drive strategic use cases to ensure Movable Ink’s software drives measurable and scalable value
• Instill testing best practices to prove ROI value of Movable Ink
• Maintain a best in class retention rate and realize growth within your covered book of business
• Train and/or mentor other team members, as needed

​

Qualifications:

​

• 3+ years of Account Management, Client Services or Digital Marketing Experience
• Experience building relationships to grow business. Clients think of you as a “partner,” not just a vendor
• Domain knowledge of two or more of the following: SaaS, mobile, ESPs, APIs, marketing automation, marketing analytics or programming
• Familiarity with HTML and CSS
• Proven knowledge of key digital marketing metrics and strategies that can increase engagement (web, display, mobile, email, etc.)
• Experience presenting and influencing client audiences that are Director-level and above with demonstrated ability to renew relationships for consecutive years

Senior Account Executives at Movable Ink take a consultative approach to selling digital transformation personalization solutions to innovative senior executives across retail, financial services, travel, hospitality, telecom, media, and entertainment. You will have an opportunity to develop custom and creative enterprise solutions that leverage the power of Movable Ink's visual experience platform to combat the challenges faced by Fortune 1000 marketing leaders now and in the next decade. Senior Account Executives will receive extensive training on the MEDDIC (Metrics, Economic buyer, Decision criteria, Decision process, Identify pain, and Champion) framework for enterprise solution selling, develop and manage senior executive relationships, and be a part of the fastest-growing personalization software company in the world.

​

Responsibilities:

​

• Penetrate assigned accounts which includes new business, renewal, cross-sell and upsell; build and close a strong pipeline of opportunities
• Consult on personalized marketing best practices across various marketing channels, leveraging Movable Ink's strategies and playbooks for each channel and each vertical
• Work collaboratively with Movable Ink’s Client Experience, Partner Sales, and Solutions Consulting teams to ensure successful sales outcomes leading to happy clients
• Build long-term, strategic plans in collaboration with internal business partners to maximize clients' success with the Movable Ink platform while maximizing revenue for Movable Ink; understand C-level initiatives at strategic clients and how Movable Ink's solutions map to those objectives
• Forecast pipeline accurately, including expected close date, projected deal size, and projected deal probability
• Drive value through meetings and quarterly business reviews; safe future travel conditions permitting, ~25% travel

​

Qualifications:

​

• 3+ years of successful experience selling enterprise solutions to CEOs, CMOs, VPs and Directors of Marketing
• Technical aptitude and/or background in technology
• High performance in selling in a specific geographic territory
• Proven track record of closing large and high quality deals
• A consultative sales style, strong experience selling solutions and the ability to thrive in a fast-paced environment
• Experience with strategic deal design
• Experience introducing new products to market
• Proven ability to sell collaboratively with multiple internal stakeholders and teams

​

​

The base pay range for this position is $100,000-$115,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

CoreWeave is seeking a Staff Accountant who is excited about taking on new challenges and focused on professional growth. The right candidate will have exposure to every aspect of CoreWeave’s accounting function and meet month-end close deadlines. 

​

In this role, you can expect to:

​

• Own the full Accounts Payable (AP) cycle including but not limited to: Work with procurement and interact with vendors on credit term negotiation, process daily vendor invoices, process ACH, wire payment, review AP aging and address any issues.
• Review credit card spending in the expense reporting tool RAMP to ensure correct coding: accounts, cost centers, ensure company expense policy is followed.
• Review, match and reconcile daily bank transactions, book JE as needed.
• Prepare monthly expense accrue journal entries.
• Work with procurement to monitor PO status: goods receipts, and invoice receipts.
• Work closely with Fixed Assets team on data center fixed assets ledger management through the acquisition, disposition, and depreciation cycles.
• Balance Sheet Reconciliation across the bank accounts, corporate credit card, and prepaid expense accounts, among others
• Prepare monthly, quarterly, and annual financial reports, providing insights on financial status and performance.
• Assist with annual financial statements audit, prepare supporting schedules and documentation.
• Review transactions to ensure proper accounting treatment and allocation of expenses to various departments.
• Assisting with development and operation of internal controls to ensure effective operation.
• Perform various analysis and ad hoc projects as required.

​

To thrive in this role, you have:

​

• Bachelor’s degree in accounting, finance, or related field required.
• Combination of public accounting (Big 4 preferred) and industry experience with accounts payable and general ledger.
• Strong knowledge of finance and accounting principles including generally accepted accounting principles (GAAP), practices and procedures (CPA preferred).
• Solid written and verbal communication skills and be able to work effectively with departments throughout the organization.
• Experience and strong understanding of internal control.
• Maintain flexibility in a fast-paced environment, and continuously evolving to meet changing business needs.
• Quick learner and problem solver when faced with new issues or challenges.
• NetSuite experience a plus.

​

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $70,000-$85,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

​

Hybrid Workplace

​

Successful candidates will be expected to attend onboarding training at our NJ Headquarters within their first several weeks of employment, with subsequent quarterly travel requirements of 1 week duration.

​

If you reside within a 30-mile radius of our New Jersey, New York, or Philadelphia offices, we're excited for you to join us at the office at least three times a week, recognizing the significance we place on fostering connections, collaboration, and creativity within our office culture. Our commitment to operating as a hybrid workplace underscores our dedication to enabling our employees to tailor their work-life balance to their individual preferences.

​

Role Overview: 

​

The Sales Analytics team at CarGurus is seeking a Senior Data Analyst to help empower our Sales & Service teams with data-driven tools and insights. Our mission is to enhance dealer interactions, streamline prioritization, and drive seller productivity through small but impactful gains. In this role, you will deliver analysis and insights that support revenue growth and customer retention across both US and international Sales & Service organizations.

​

As a key member of the team, you will contribute to the Sales Reporting roadmap and work closely with Sales & Service leaders, Sales Support teams, and Data Engineering to build reporting and develop innovative tools.

​

Key Responsibilities:

​

• Define, refine, and execute the reporting roadmap to support a diverse range of internal stakeholders in Sales & Service.
• Provide strategic insights into sales performance, funnel analysis, expansion opportunities, and sales cycle efficiency to support informed business decisions.
• Create actionable reports and interactive dashboards from diverse data sources to drive informed decision-making across all levels of the organization.
• Identify opportunities to improve CRM and sales motion tracking, collaborating with stakeholders to implement effective solutions.
• Drive the development of sales tools, research, and strategic initiatives through efficient data sourcing and ETL processes.
• Use data and models to support recommendations to leadership, enhancing business outcomes.
• Maintain documentation on data and reporting protocols as processes evolve.
• Enforce data governance policies to ensure data accuracy and completeness.

​

Qualifications:

​

• Bachelor’s degree in business, finance, or a related analytical field.
• 5+ years of experience in an analytical role, ideally within SaaS, data strategy, or consulting environments.
• At least 3 years of experience with Salesforce or similar CRM software.
• Proficient in using storytelling techniques to present data insights in a clear and engaging manner, catering to diverse stakeholders
• Demonstrated ability to independently analyze and synthesize complex data into clear, actionable insights.
• Proficiency in SQL and advanced data modeling techniques.
• Experience with ETL processes; knowledge of DBT is a plus.
• Proficiency in advanced data visualization tools like Tableau or CRM Analytics. Experience in Looker is a plus.
• Strong understanding of SaaS Sales KPIs and Monthly Recurring Revenue (MRR).
• Strong communication skills, with an ability to translate complex data insights into actionable recommendations for business leaders
• Proven ability to proactively identify and address gaps in sales processes and data management.
• Driven by the challenge of enabling sales representatives and leadership to achieve their targets through insightful data analysis that supports decision-making

Hi, I’m Paul, VP Engineering at Customer.io.

​

I’m looking for someone to manage the engineering team for our newest product: Data Pipelines. Launched in the middle of 2023, Data Pipelines is an opportunity to work on a startup-within-a-startup. You’ll get to move fast and own broad scope in something new, while having the support and resources of a 250-person company. You’ll lead a team solving challenging problems in both scalable distributed systems while building an intuitive user experience.

​

At Customer.io, we are tired of the fact that most messages people receive are dull, mistimed, repetitive, and overbearing. We aim to fix that. The first product we introduced is Journeys: the industry’s most flexible automation platform for customer communication (email, mobile push, SMS, and more). Our second product is Data Pipelines: a Customer Data Platform (CDP) that empowers marketers at companies big and small to bring accurate, real-time data to all customer touch points.

​

Help us make an impact on the high-growth CDP market like we already have in the marketing automation market!

​

As an Engineering Manager at Customer.io, you will...

​

• Lead effective squad rituals, and ensure production readiness through quality peer-review, QA, documentation, deployment, logging, and monitoring practices
• Ensure your squad’s solutions are scalable, architecturally sound, flexible, and secure
• Create accountability for delivery timelines while fostering an inclusive, collaborative, and empathetic work environment
• Provide direct, timely, and specific coaching and development opportunities for your direct reports across backend, frontend, fullstack, and QA
• Hire, onboard, transfer, and manage performance to ensure the right people are in place to accomplish business objectives within your squad
• Understand Customer.io’s vision, business model, target markets, acquisition channels, competitors, and products well enough to ask questions that drive meaningful investigation within your squad
• Build and maintain a partnership with your Product Management and Design peers

​

We're looking for someone who…

​

• Works in North/South American time zones
• Has at least 3+ years experience as an Engineering Manager working on a SaaS product (B2B or B2C) at an (ideally early-to-mid-stage) SaaS company
• Understands SaaS software architecture, languages, technologies, and cloud infrastructure deeply enough to represent their squad’s technical choices across the company
• Makes time to understand technical architecture, tinker with new technologies, review proposals, and provide feedback to level up the engineers around them
• Builds and nurtures high performing teams
• Is fueled to reach higher when our customers are having a bad day
• Communicates concisely, accurately, and directly, both verbally and in writing

​

About Customer.io

​

Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,100 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

​

This is a fully remote role. We are offering a starting salary of $187,000 - $205,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.  

Customer.io takes a market-based approach to pay, and pay may vary depending on your location. U.S., and international, locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

​

• Zone 1: $224,000 - $246,000 USD
• Zone 2: $205,000 - $225,000 USD
• Zone 3: $187,000 - $205,000 USD
• Zone 4: $150,000 - $$165,000 USD

​

Please speak with a recruiter for additional information about zone locations.

​

Benefits at Customer.io include:

​

• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks paid parental leave (including adoption and foster care)
• 100% paid insurance premiums for you and your dependents
• 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
• $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

​

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

​

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

​

Join us!

------------

​

Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

​

How to apply

​

Apply at the link below and tell us why you're interested in the position! We will respond to all applicants with a status update about your application.

​

Here's what you can expect from our hiring process (order is subject to change):

​

1. 30 minute video call with Recruiter
2. Take Home Coding Assignment + 60 minute Follow-Up and Q&A Interview
3. 60 minute Career Accomplishment Interview + 45 minute Leadership Interview
4. Take Home Writing Exercise + 60 minute Follow-Up and Q&A Interview

Hi, I’m Terry, Director of Engineering Platform Experience at Customer.io. I’m looking for an Enablement Engineer to join our growing Engineering team.

​

Customer.io is looking for a collaborative senior engineer who loves to reduce complexity, improve development velocity, and decrease time to market by providing self-service solutions, engineering standards, and best practices. Our small, remote-first team is fun-loving, passionate, and highly effective. We offer many opportunities to grow and refine your skills while having a significant impact. Other members of our team have backgrounds in various industries, from AdTech to Gaming. We believe that embracing our unique perspectives and expertise is key to our success as a collaborative team.

​

We value diversity, and, as a distributed company, are committed to giving you the flexibility and freedom to work from anywhere in the world, on a schedule that fits your family and your life.

​

What you'll do:

​

• Develop novel solutions to reduce engineering drag
• Jointly develop and execute a roadmap for solving identified developer productivity challenges
• Work closely with engineering leaders and managers within our company focused on improving quality and reliability
• Build internal processes and tools that optimize the developer experience at Customer.io
• Take an active role in a friendly, supportive team that encourages you and the entire company to grow as individuals, professionals, and teams
• Mentor your coworkers through code review, pair programming, team collaboration, and training to help improve our collective knowledge and best practices together

​

What we're looking for:

​

• A collaborative mindset backed by excellent communication skills and a desire to help us make great decisions in an empathetic and respectful way
• Experience working with engineers and applying a deep understanding of their needs to produce timely solutions to their real-world problems
• Comfort working in UNIX environments and applying modern collaborative development practices.
• Proficiency in Go
• Proficiency in using front-end technologies like JavaScript and CSS to build complex web applications. Ember.js experience is nice to have.
• Ability to deliver high-quality solutions quickly and without mentorship
• Experience working within a distributed company is preferred

​

About Customer.io

​

Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,100 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

​

This is a fully remote role. We are offering a starting salary of $145,000 - $160,000 USD USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.

​

Benefits at Customer.io include:

​

• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks paid parental leave (including adoption and foster care)
• 100% paid insurance premiums for you and your dependents
• 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
• $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

​

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

​

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

​

Join us!

------------

​

Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

​

How to apply

​

Apply at the link below and tell us why you're interested in the position! We will respond to all applicants with a status update about your application.

​

Here's what you can expect from our hiring process (order is subject to change):

​

1. 30-minute video call with a Recruiter
2. 60-minute video call with the Hiring Manager
3. Take Home Assignment
4. 90-minute Technical Interview & Assignment Review Call
5. Final Interview with the Hiring Manager

Hi, I'm Ahmed, Engineering Manager at Customer.io. I'm seeking a Senior Android Engineer to join our growing Engineering team.

​

We're seeking a seasoned software engineer with extensive native Android expertise. You will play a pivotal role in guiding our team, mentoring junior engineers, and uphold our high performance and quality standards as well as solid engineering practices. The ideal candidate will have a strong track record of delivering high-quality Android SDKs, demonstrated leadership skills, and a willingness to learn and support other platforms such as iOS, Flutter, and ReactNative.

​

Some things you'll do

​

• Develop and lead the development of our mobile SDKs.
• Mentor junior team members and foster a collaborative environment.
• Engage in architectural design discussions and problem-solving.
• Contribute to continuous improvement and innovation.
• Maintain and improve code quality through writing unit, integration, and E2E tests.
• Collaborate with cross-functional teams and partners to define, design, and ship new features.

​

Qualifications

​

• 5+ years of experience in native Android development.
• Proficiency in Kotlin, Java, and Android SDK.
• Strong understanding of Android architecture, design patterns, and best practices.
• Experience with Android dependency management tools like Gradle and Maven.
• Experience in leading projects, and mentoring junior engineers.
• Excellent problem-solving skills and a product-minded approach.
• Able to work core hours of 2PM and 5PM GMT to interact with the team.

​

Good to have:

​

• Experience with other mobile technologies (iOS, React Native, Flutter).
• Familiarity with Behavior Driven Development.
• Contributions to open-source projects.
• Backend or full-stack development experience.

​

Why Join Us?

​

• Competitive compensation and perks.
• Be part of a diverse and inclusive team that values each member's unique contributions.
• Enjoy a culture that promotes work-life balance and continuous learning.
• Fully remote work environment.

​

About Customer.io

​

Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,600 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

​

We are offering a starting salary of $160,000 - $184,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.

​

Benefits at Customer.io include:

​

• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks paid parental leave (including adoption and foster care)
• 100% paid insurance premiums for you and your dependents
• 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
• $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

​

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

​

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

​

Join us!

------------

​

Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

​

How to apply

​

Apply at the link below and tell us why you're interested in the position! ****We plan to respond to all applicants with a status update about your application.

​

Here's what you can expect from our hiring process:

​

1. 30-minute video call with a Recruiter
2. 60-minute live coding interview with our engineers
3. 60-minutes team lead assessment with the team Engineering Manager and Product Manager
4. Final Interview

Hi, I'm Julia, Engineering Manager at Customer.io. I'm seeking a Senior Backend Engineer to join our growing Engineering team.

​

Customer.io is looking for collaborative senior scaling developers who love solving interesting puzzles and are excited to help us build a scalable platform that our customers love. Our small, remote-first team is fun-loving, passionate, and highly effective. We offer many opportunities to grow and refine your skills while having a significant impact. Our team members have backgrounds in various industries, from AdTech to Gaming. We believe embracing our unique perspectives and expertise is the key to our success as a collaborative team.

​

As a distributed company, we value diversity and are committed to giving you the flexibility and freedom to work from anywhere in the world on a schedule that fits your family and your life.

​

Some things you'll do

​

• Be a model and mentor for writing well-architected, well-tested, and easy-to-understand services in Go that help our customers easily send timely & relevant messages at scale.
• Apply your unique perspective to help us define and build the next generation of features and infrastructure needed to help our customers and company flourish.
• Work with our tech support teams to diagnose operational issues and help our customers achieve their goals with our product.
• Take an active role in a friendly, supportive team that encourages you and the company to grow as individuals, professionals, and teams.
• Mentor your coworkers through code review, pair programming, team collaboration, and training to help improve our collective knowledge and best practices.

​

What we're looking for

​

• A track record of delivering performant and scalable distributed applications on cloud infrastructure in Golang
• A collaborative mindset backed by excellent communication skills and a desire to help us make great decisions in an empathetic and respectful way
• Experience working with customers and applying a deep understanding of their needs to produce timely solutions to their real-world problems.
• A solid understanding of scalability problems and experience building out performant distributed applications on cloud infrastructure.
• Comfort working in UNIX environments and applying modern collaborative development practices.
• Experience in working with RDB systems, preferably MySQL.
• Ability to deliver high-quality solutions quickly and without mentorship.
• Experience working within a distributed company is preferred.
• Preferably 7+ years of relevant experience
• Able to work core hours of 8AM-11AM EST to interact with the team.

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About Customer.io

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Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,600 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

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We are offering a starting salary of $160,000 - $184,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.

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Benefits at Customer.io include:

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• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks paid parental leave (including adoption and foster care)
• 100% paid insurance premiums for you and your dependents
• 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
• $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

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All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

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Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

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Join us!

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Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

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How to apply

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Apply at the link below and tell us why you're interested in the position! ****We plan to respond to all applicants with a status update about your application.

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Here's what you can expect from our hiring process:

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1. 30 minute video call with a Recruiter
2. 60 minute Technical Interview with two members of our engineering team
3. Take Home Assignment
4. 60 minute Assignment Review Call with two members of our engineering team
5. 60-minute Interview with Hiring Manager

👋 Well, hello! My name is Maria Diaz — I’m a Recruiter here at Customer.io. Thank you for taking the time to consider this opportunity. The Sales Team and I are proactively seeking qualified candidates for future Account Executive (AE) positions on our team.

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While we may not be actively hiring for this role at the moment, we are eager to connect with talented individuals who are interested in getting the ball rolling. This evergreen posting serves as an opportunity for you to express your interest in joining our Sales team.

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About the job

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This is a unique opportunity to join a thriving, fast-paced team to take your sales career to the next level and help lead our expansion into the EMEA market. If you’ve worked deals in the MarTech or SaaS space and are looking for a role with upward mobility potential, this role could be the perfect fit for you.

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Our AEs run the full sales cycle (prospect, demo, close). In addition to sourcing your own opportunities, you'll be fielding qualified inbound demand, as well as qualified outbound demand sourced through our SDR team.

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We have a fantastic supportive Customer Success team that you'll be handing customers off to and a wonderful Technical Support team that helps support our customers with their intricate technical questions and problems, so you're joining a company and team that is well-equipped to support our customers.

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Some things you'll do...

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• Prospect into our ICP (ideal customer profile) within the EMEA region to create your own pipeline of prospective customers. This not only includes cold and warm outreach through phone calls, emails, and LinkedIn touches.
• Take over qualified leads from our outbound and inbound sales teams; run discovery calls (qualifying through MEDDPICC) and full sale cycle to close customers.
• Work with our SDR team to give great feedback on lead quality and sales strategy, so we're constantly sourcing better leads that Customer.io can help and turn into happy customers
• Schedule and perform online demos with qualified prospects.
• Uncover key business needs and problems, match Customer.io's solutions and features
• Own your key numbers! Report present and past sales, trends and costs, estimated and realized revenue, and administrative commitments for management
• Explain and demonstrate the features and merits of our products and services

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About you...

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• You have a minimum of 2 years’ experience as a top performer in a B2B Saas based Account Executive role, ideally within the Marketing Technology landscape
• Proven track record of quota and goal achievement
• Familiarity with MEDDPICC or a similar sales framework
• Excellent written and verbal communication skills are a must, as well as a professional and engaging phone presence
• Ability to identify customer business needs in order to recommend relevant solutions
• Ability to prioritize responsibilities in a fast-paced and dynamic environment
• You're a creative problem solver who can understand the customer's problem and find the best solution regardless of what the customer is asking for
• You have a Growth Mindset, and always put your customers first!

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About Customer.io

​

Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,600 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

​

We are offering a starting salary of $90,000 USD Base + $90,000 Variable = $180,000 USD OTE (or equivalent in local currency) depending on experience and subject to market rate adjustment.

​

Benefits at Customer.io include:

​

• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks of paid parental leave
• 100% paid insurance premiums for you and your dependents, for medical, dental, vision,
• Retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)$250/monthly stipend added to your monthly pay for Remote Work - to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work! People often use this on a standing desk, ergonomic chair, monitor, mouse, headphones, and any other equipment you'll need. Please submit your reimbursement requests within 3 months of your start date.
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

​

All final candidates will be asked to complete an employment and education verification authorization form (which allows us to verify your job history and education listed on your resume) as part of our pre-employment process.

​

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact!

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