Find Your Dream Job at a Company that Shares Your Values

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The Client Experience Associate (CXA) will be an integral part of supporting our clients and their needs by working closely with the Director led Client Experience teams.  The CXA will be proactive, technical, and should have a strong desire to manage their own book of business in the future.

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Responsibilities of the Client Experience Associate:

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• Learn the Movable Ink platform and email industry eco-system
• Support Client Experience Manager (CXM) on named accounts as backup contact
• Communicate directly with contacts on named accounts to gather requirements and prep for campaign execution
• Pull campaign results from the Movable Ink platform and synthesize into standardized campaign reports for clients on a regular basis
• Support in the creation and execution of powerpoint presentations for client Business Reviews and Status meetings
• Execute email mock-ups in Photoshop for client Business Reviews and Status meetings.
• Proactively manage schedule of client meetings and Business Reviews etc - including preparing swag and administrative and logistical elements
• Manage contact roles in Salesforce for all clients organizations
• Take minutes in client meetings
• Troubleshooting queries and QA campaign setups for clients
• Produce written documentation for custom projects

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Qualifications:

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• Ability to manage multiple deadlines and deliverables simultaneously
• Excellent oral and written communication skills
• Strong ability to work well with others
• Adaptability in a fast-changing environment
• Positive attitude
• Focuses on outcomes
• Self-Motivated
• Creative & entrepreneurial-minded
• Willing to try new things
• Coachability
• Desire to learn HTML/CSS/Javascript and Photoshop

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The base pay range for this position is $65,000-$70,000/year. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

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Movable Ink's sales team continues to break records each quarter, and we’re seeking an enthusiastic leader who is passionate about helping brands communicate more effectively with their customers. In this leadership role, you’ll guide an outbound Business Development Team to exceed opportunity targets, drive new customer acquisitions, and manage overall sales performance. Additionally, you’ll foster a winning team culture by proactively leading training and development initiatives while expanding our already successful customer base.

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Responsibilities:

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• Daily management of the US BDR Team driving attainment of monthly and quarterly opportunity quotas
• Ensure BDRs are hitting KPIs laid out by management (booking calls, opportunities, activities, etc.)
• New-hire interviewing, training & onboarding. Finding top talent that wants to grow in sales is a critical piece of this job
• Build a continuous coaching and enablement program to build up the BDRs both professionally and personally
• Develop and coach the BDRs to move up in their careers to our Senior BDR team
• Act as a Sales coach for Strategic BDRs, helping them stay focused on hitting quota and continue to develop their sales skills
• Identify strategic messaging tactics. Build high-performing templates & cadences to line up quality meetings & opportunities
• Bring a data-driven approach to the BDR team by owning opportunity analysis, forecasting, and reporting working with the Operations Team
• Identify gaps in our BDRs performance and build a coaching plan around areas of opportunity
• Work with Marketing on inbound lead generation, event strategy, & develop ABM strategies to generate new business opportunities
• Partner with sales leadership to conduct periodic formal assessments of team and individual performances
• Train and assess the BDRs ability to use tools such as Salesforce, LinkedIn Sales Navigator, Gong, Gong Engage, Cognism, and Reachdesk
• Align closely with our Director of Commercial Sales to ensure the BDRs and AEs are working closely together to hit our pipeline goals

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Qualifications:

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• At least 1 year of experience successfully leading an Outbound Business Development Team or other applicable experience
• 2 years experience as a BDR or SDR
• Located in the Tri-state area and able to be in the NYC office 3 days a week
• Track record of overachieving target as an outbound SDR/BDR
• Mid-size to Enterprise account experience
• Experience working across sales, marketing, and operations teams in a collaborative environment
• Creative approach to identifying solutions for partners, clients, and prospects
• Personalized, creative, multi-channel, and multi-threaded philosophy to outbounding
• Ability to develop talent, devising and delivering training, on-the-job coaching, and personal development plans
• Collaborative team player with the ability to develop strong relationships both internally & externally
• Data-driven mindset and ability to assess and improve upon outbound KPIs
• Experience with modern tools (our stack includes Salesforce, Salesloft, LinkedIn Sales Navigator, Cognism, Reachdesk, Slack, Gong, Usergems)

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The base pay range for this position is $75,000.00-$95,000.00/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

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Role overview

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As the Director of Procurement, reporting to the VP, Finance and Principal Accounting Officer, you will establish and strategically build CarGurus’ procurement function from its current foundational state, shaping policies, systems, and processes designed to optimize efficiency, enhance cost-effectiveness, and support the company's long-term strategic objectives. This role requires a significant cultural shift as you centralize the procurement function, transitioning the organization from decentralized practices to a unified, strategically aligned procurement model.

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The ideal candidate will possess a forward-thinking vision, proven leadership capabilities, and deep expertise in strategic procurement. You will be responsible for developing and implementing procurement strategies aligned with business priorities, proactively driving cross-functional collaboration, and mentoring a high-performing procurement team. Your leadership will create a culture of strategic thinking, proactive execution, continuous improvement, and a growth mindset throughout the procurement organization.

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What you'll do

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Strategic Planning:

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• Develop, implement, and manage the lifecycle of procurement from sourcing and negotiating to vendor contracting, to periodic reporting, and supplier management.
• Create a vision for the procurement function that aligns with company strategy.
• Lead vendor cost reduction initiatives and set budgetary goals.
• Analyze market trends and make recommendations for improving procurement processes and practices to manage spend and potential savings effectively.
• Drive continuous improvement and reporting on procurement metrics to senior stakeholders.
• Plan and execute near-term and long-term procurement to effectively increase cash profit margin.
• Lead the strategy to deploy best practice uses of procure-to-pay software programs.
• Proactively leverage innovation, including AI-driven solutions, to enhance procurement agility and responsiveness, serving as a change leader who can rapidly adapt processes to an evolving business landscape.

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Vendor & Budget Management:

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• Identify, evaluate, select, and oversee vendor/supplier relationships to build strategic partnerships that enhance value and innovation.
• Deliver financial and operational value by leading negotiations with vendors on the scope of work, commercial terms, revenue-sharing, and other legal, compliance, and contractual terms as needed.
• Develop and manage the procurement budget, ensuring cost-effectiveness and alignment with financial goals.
• Monitor and report on procurement spend and savings.

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Collaboration & Team Leadership:

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• Manage and mentor the procurement team, fostering a high-performance culture, growth mindset, and bias for action.
• Provide guidance and support for professional development and career growth.
• Collaborate with cross-functional teams, including teams in Finance, Travel & Expense, Legal, IT, Information Security, and others, to ensure a cohesive approach to procurement.

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Compliance and Risk Management:

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• Continuously review and improve procurement processes to enhance efficiency and effectiveness.
• Ensure procurement activities comply with legal, regulatory, and ethical standards, including SOX requirements.
• Identify potential risks within procurement processes and develop strategies to mitigate them, ensuring business stability and adherence to corporate policies.

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What you'll bring

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• 10+ years of experience in the procurement field, with a proven understanding of Procurement’s role in a maturing organization including Purchasing, Procurement, Accounts Payable, and Travel & Expense systems and procedures.
• 6+ years of experience in a strategic people leadership role and a track record of building and developing high-performing teams.
• Technical understanding of finance systems, preferably Concur,  NetSuite and Zip HQ (nice to have).
• Demonstrated experience supporting internal and external partners/suppliers.
• Adept in managing complex vendor/supplier relationships and negotiating high-value contracts.
• Highly analytical and capable of setting and managing budgets effectively.
• Excellent communicator with the ability to influence and engage stakeholders at all levels.
• A strategic thinker with a problem-solving mindset.
• Bachelor’s degree in Supply Chain Management, Procurement Management/Operations, or a related field is an asset

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Role Overview

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As a Senior Accounts Receivable & Billing Analyst, you’ll serve as a vital link between Finance, Customer Success, and Sales Operations. In this role, you'll take ownership of the end-to-end billing and accounts receivable (AR) functions, helping to ensure accurate financial operations and a smooth customer experience. You’ll work cross-functionally to streamline processes, drive efficiencies, and provide actionable insights that improve cash flow and strengthen internal collaboration.

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What You’ll Do

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• Own and manage incoming cash application across all payment types (Lockbox, EFT, Credit Card/ACH), following internal policies and procedures
• Reconcile cash activity between bank statements and ERP system data.
• Analyze trends in unapplied cash and credit balances to identify root causes and resolution paths.
• Maintain and monitor customer account balances, ensuring alignment with customer expectations.
• Perform daily reconciliations of AR-related bank accounts across multiple ERP platforms.
• Identify and implement automation and process improvement opportunities for billing and cash application functions.
• Support internal and external audits by ensuring adherence to operational, regulatory, and policy requirements.
• Handle a high volume of billing and payment-related transactions and inquiries.
• Analyze billing trends, customer behavior, and feedback to inform process improvements and enhance the customer experience.
• Act as a key liaison between the AR/Billing function and the Revenue, Accounting, and Sales teams.
• Develop and document standard operating procedures (SOPs) to ensure consistency and alignment with best practices.
• Define and report on key performance indicators (KPIs), building repeatable reporting to share performance trends with senior leadership.

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What You’ll Bring

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• Bachelor’s degree in Accounting, Finance, or a related business field.
• 5+ years of hands-on experience in Accounts Receivable and/or Billing.
• Proficiency with ERP systems such as Zuora, NetSuite, or equivalent platforms.
• Advanced Excel skills with the ability to build and analyze reports.
• Strong customer service orientation and communication skills.
• Demonstrated success in identifying and implementing process improvements and automation.
• Exceptional accuracy and attention to detail, with strong organizational and problem-solving abilities.

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The Client Experience Manager (CXM) works with Movable Ink clients to ensure success using our platform and helps world class brands achieve measurable ROI lifts with Intelligent creative. As a CXM at Movable Ink you will operate strategically and with a level of autonomy while working with a variety of world class brands across many verticals and use a technology that truly works, alongside a stellar product and solutions team. Not to mention, you will get to do all of this while working alongside the most talented CX org in a collaborative environment that invests in its talent and culture.

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Responsibilities:

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• You will be the day to day point of contact for a book of business, communicating and collaborating through campaigns and projects, and holding regularly scheduled calls with clients, when applicable, with a healthy level of autonomy
• Act as the internal point of contact for updates on account health and escalating churn risks as needed
• Collaborate positively with the Sales team to identify and foster up-sell and cross-sell opportunities within existing client-base
• Act as an internal project manager for custom, technical solutions for your clients, partnering closely with solutions developers, engineers, architects and product owners
• Independently lead interactive brainstorming sessions to find new and innovative ways to use our technology; conceive, develop, and execute client-specific email marketing strategies
• Posses a comprehensive understanding of client's business, program goals and objectives; drive strategic use cases to ensure Movable Ink’s software drives measurable and scalable value
• Instill testing best practices to prove ROI value of Movable Ink
• Maintain a best in class retention rate and realize growth within your covered book of business
• Train and/or mentor other team members, as needed

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Qualifications:

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• 2+ years of Account Management, Client Services or Digital Marketing Experience
• Experience building relationships to grow business. Clients think of you as a “partner,” not just a vendor
• Domain knowledge of two or more of the following: SaaS, mobile, ESPs, APIs, marketing automation, marketing analytics or programming
• Familiarity with HTML and CSS
• Proven knowledge of key digital marketing metrics and strategies that can increase engagement (web, display, mobile, email, etc.)
• Experience presenting and influencing client audiences

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The base pay range for this position is $70,000-$85,000/year, which can include additional bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

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The Senior Client Experience Manager L1 (SCXM) works with Movable Ink clients to ensure success using our platform and helps world class brands achieve measurable ROI lifts with Intelligent creative. As a SCXM at Movable Ink you will operate strategically and with a level of autonomy while working with a variety of world class brands across many verticals and use a technology that truly works, alongside a stellar product and solutions team. Not to mention, you will get to do all of this while working alongside the most talented CX org in a collaborative environment that invests in its talent and culture.

​

Responsibilities:

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• You will be the day to day point of contact for a book of business, communicating and collaborating through campaigns and projects, and holding regularly scheduled calls with clients, when applicable, with a healthy level of autonomy
• Act as the internal point of contact for updates on account health and escalating churn risks as needed
• Collaborate positively with the Sales team to identify and foster up-sell and cross-sell opportunities within existing client-base
• Act as an internal project manager for custom, technical solutions for your clients, partnering closely with solutions developers, engineers, architects and product owners
• Independently lead interactive brainstorming sessions to find new and innovative ways to use our technology; conceive, develop, and execute client-specific email marketing strategies
• Posses a comprehensive understanding of client's business, program goals and objectives; drive strategic use cases to ensure Movable Ink’s software drives measurable and scalable value
• Instill testing best practices to prove ROI value of Movable Ink
• Maintain a best in class retention rate and realize growth within your covered book of business
• Train and/or mentor other team members, as needed

​

Qualifications:

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• 3+ years of Account Management, Client Services or Digital Marketing Experience
• Experience building relationships to grow business. Clients think of you as a “partner,” not just a vendor
• Domain knowledge of two or more of the following: SaaS, mobile, ESPs, APIs, marketing automation, marketing analytics or programming
• Familiarity with HTML and CSS
• Proven knowledge of key digital marketing metrics and strategies that can increase engagement (web, display, mobile, email, etc.)
• Experience presenting and influencing client audiences that are Director-level and above with demonstrated ability to renew relationships for consecutive years

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The base pay range for this position is $85,000-$100,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

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Role overview

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CarGurus is looking for a Product Manager to lead the strategy and delivery around the Autolist consumer web experience. You'll work in partnership with engineering, analytics and design to launch impactful features and products that add value and improve the Autolist consumer shopping experience. Autolist operates as a distinct marketplace brand and is a subsidiary of CarGurus.

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Are you a driven collaborator with a strong track record of building customer-centric mobile products? Do you bring curiosity, creativity, a passion for innovation, and analytical and leadership skills? Are you excited by the mission to help millions of shoppers find their next car? Look no further; we'd love to invite you to apply!

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What you'll do

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• Serve as our go-to PM thought leader on the Autolist web experience.
• Lead a cross-functional engineering, design and analytics team through the ideation, technical development, and launch of innovative products
• Establish shared vision across the company by building consensus on strategies and priorities leading to product execution
• Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction
• Work closely with your Product Analytics partners to define and analyze metrics that inform the success of products

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What you'll bring

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• 3+ years of Product Management experience, ideally in consumer products
• Exceptional communication skills and highly collaborative
• Strong quantitative, analytical, and problem solving skills
• An ownership mindset with the ability to drive product development from concept to launch

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Role overview

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Join our dynamic team as a US Business Development Representative, where you'll play a pivotal role in acquiring new customers and providing exceptional service to automotive dealerships nationwide. As the first point of contact for many clients, you'll showcase CarGurus' offerings and benefits with professionalism and enthusiasm, utilizing both outbound and inbound strategies.

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What you’ll do

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• Initiate contact with potential clients through daily outbound cold calls to both independent and franchise dealerships.
• Qualify inbound leads by engaging in insightful discussions about dealers' business objectives, strategies, and interest in our market-leading products.
• Collaborate with our inside sales team to identify and pursue opportunities for new dealership partnerships.
• Manage and prioritize your time effectively to exceed monthly performance metrics and drive results.

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What you'll bring

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• Bilingual in English/Spanish required
• A passion for sales and a desire to build a successful career in the sales field.
• Strong time management and organizational skills to handle multiple tasks and priorities effectively.
• Self-motivation, drive, and a commitment to personal and professional growth.
• Excellent verbal and written communication skills to articulate product offerings and engage with clients
• Coachability and a willingness to learn and adapt in a fast-paced environment.
• Previous sales experience is preferred but not required; we welcome motivated individuals from diverse professional backgrounds.
• Experience in customer service or hospitality is a plus.

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Please Note: This position marks the starting point for a career in sales at CarGurus. We encourage candidates from various backgrounds who are eager to grow within our sales organization. Successful candidates will show a commitment to personal development through our Business Development Representative (BDR) program, providing pathways for advancement.

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The Client Program Specialist will be an integral part of our Client Experience team, working with some of Movable Ink’s largest clients. You’ll be responsible for the end-to-end project management of award-winning email marketing programs, while getting an inside look into how dynamic personalization comes to life. You will help maintain the highest quality of execution, ensuring that client solutions are delivered on time and without errors. This is a great entry-level opportunity for someone who enjoys learning new things and is motivated by seeing their work come to life, all while collaborating closely with internal and external teams.

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Responsibilities:

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• Proficient in the Movable Ink platform
• Understanding of the email and mobile industry and ecosystem
• Possess a comprehensive understanding of client's program, marketing objectives, and calendar with the goal of translating client-specific nuances to internal stakeholders for successful campaign execution and measurement
• Develop and maintain campaign briefing system that serve as a blueprint for campaign execution and measurement
• Accountable for clear understanding of campaign management process, deliverables, and SLAs; identifying and communicating risk as needed to Client Experience Manager
• Act as final layer of QA ahead of client handoff and field troubleshooting queries ahead of investigating with internal teams
• Own client communication related to campaign scoping, build, and deployment
• Support the Client Experience team managing an enterprise size client(s) by driving production, facilitating project management, and ensuring seamless housekeeping, all while filling in gaps as needed in a dynamic, ambiguous role
• Support the scoping of advanced, client-specific, solutions in partnership with Client Experience Manager and Solutions teams
• Ensure campaigns are briefed properly based on Client intent, contributing positively to overall client program health
• Collaborate with internal teams to manage deployment errors and root cause analysis; partnering closely with Client Experience Manager on escalation
• Understand product developments and impact to Client program and campaign management workflow
• Knowledgeable of Client's Email Service Provider (ESP) and the nuances of their common capabilities
• Produce and maintain written documentation for client-specific production related nuances

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Qualifications:

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• Experience with Email Marketing Strategy and campaign management – logic, segmentation, content management and testing
• Strong troubleshooting and both technical and creative problem-solving skills
• Ability to manage multiple deadlines and deliverables simultaneously
• Collaborate, prioritize and adapt in a fast-paced environment
• Comfortability with autonomous ownership of workflows and risk management
• Excellent oral and written communication skills
• Maintain high level of attention to detail and organization
• Experience with or interest in learning HTML/CSS/ESP-based scripting languages

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The base pay range for this position is $65,000-$70,000/year. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

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​

The Senior Client Experience Manager L1 (SCXM) works with Movable Ink clients to ensure success using our platform and helps world class brands achieve measurable ROI lifts with Intelligent creative. As a SCXM at Movable Ink you will operate strategically and with a level of autonomy while working with a variety of world class brands across many verticals and use a technology that truly works, alongside a stellar product and solutions team. Not to mention, you will get to do all of this while working alongside the most talented CX org in a collaborative environment that invests in its talent and culture.

​

Responsibilities:

​

• You will be the day to day point of contact for a book of business, communicating and collaborating through campaigns and projects, and holding regularly scheduled calls with clients, when applicable, with a healthy level of autonomy
• Act as the internal point of contact for updates on account health and escalating churn risks as needed
• Collaborate positively with the Sales team to identify and foster up-sell and cross-sell opportunities within existing client-base
• Act as an internal project manager for custom, technical solutions for your clients, partnering closely with solutions developers, engineers, architects and product owners
• Independently lead interactive brainstorming sessions to find new and innovative ways to use our technology; conceive, develop, and execute client-specific email marketing strategies
• Posses a comprehensive understanding of client's business, program goals and objectives; drive strategic use cases to ensure Movable Ink’s software drives measurable and scalable value
• Instill testing best practices to prove ROI value of Movable Ink
• Maintain a best in class retention rate and realize growth within your covered book of business
• Train and/or mentor other team members, as needed

​

Qualifications:

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• 3+ years of Account Management, Client Services or Digital Marketing Experience
• Experience building relationships to grow business. Clients think of you as a “partner,” not just a vendor
• Domain knowledge of two or more of the following: SaaS, mobile, ESPs, APIs, marketing automation, marketing analytics or programming
• Familiarity with HTML and CSS
• Proven knowledge of key digital marketing metrics and strategies that can increase engagement (web, display, mobile, email, etc.)
• Experience presenting and influencing client audiences that are Director-level and above with demonstrated ability to renew relationships for consecutive years

​

The base pay range for this position is $85,000-$100,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

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​

The Senior Client Experience Manager L1 (SCXM) works with Movable Ink clients to ensure success using our platform and helps world class brands achieve measurable ROI lifts with Intelligent creative. As a SCXM at Movable Ink you will operate strategically and with a level of autonomy while working with a variety of world class brands across many verticals and use a technology that truly works, alongside a stellar product and solutions team. Not to mention, you will get to do all of this while working alongside the most talented CX org in a collaborative environment that invests in its talent and culture.

​

Responsibilities:

​

• You will be the day to day point of contact for a book of business, communicating and collaborating through campaigns and projects, and holding regularly scheduled calls with clients, when applicable, with a healthy level of autonomy
• Act as the internal point of contact for updates on account health and escalating churn risks as needed
• Collaborate positively with the Sales team to identify and foster up-sell and cross-sell opportunities within existing client-base
• Act as an internal project manager for custom, technical solutions for your clients, partnering closely with solutions developers, engineers, architects and product owners
• Independently lead interactive brainstorming sessions to find new and innovative ways to use our technology; conceive, develop, and execute client-specific email marketing strategies
• Posses a comprehensive understanding of client's business, program goals and objectives; drive strategic use cases to ensure Movable Ink’s software drives measurable and scalable value
• Instill testing best practices to prove ROI value of Movable Ink
• Maintain a best in class retention rate and realize growth within your covered book of business
• Train and/or mentor other team members, as needed

​

Qualifications:

​

• 3+ years of Account Management, Client Services or Digital Marketing Experience
• Experience building relationships to grow business. Clients think of you as a “partner,” not just a vendor
• Domain knowledge of two or more of the following: SaaS, mobile, ESPs, APIs, marketing automation, marketing analytics or programming
• Familiarity with HTML and CSS
• Proven knowledge of key digital marketing metrics and strategies that can increase engagement (web, display, mobile, email, etc.)
• Experience presenting and influencing client audiences that are Director-level and above with demonstrated ability to renew relationships for consecutive years

​

The base pay range for this position is $85,000-$100,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

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​

The Senior Client Experience Manager L1 (SCXM) works with Movable Ink clients to ensure success using our platform and helps world class brands achieve measurable ROI lifts with Intelligent creative. As a SCXM at Movable Ink you will operate strategically and with a level of autonomy while working with a variety of world class brands across many verticals and use a technology that truly works, alongside a stellar product and solutions team. Not to mention, you will get to do all of this while working alongside the most talented CX org in a collaborative environment that invests in its talent and culture.

​

Responsibilities:

​

• You will be the day to day point of contact for a book of business, communicating and collaborating through campaigns and projects, and holding regularly scheduled calls with clients, when applicable, with a healthy level of autonomy
• Act as the internal point of contact for updates on account health and escalating churn risks as needed
• Collaborate positively with the Sales team to identify and foster up-sell and cross-sell opportunities within existing client-base
• Act as an internal project manager for custom, technical solutions for your clients, partnering closely with solutions developers, engineers, architects and product owners
• Independently lead interactive brainstorming sessions to find new and innovative ways to use our technology; conceive, develop, and execute client-specific email marketing strategies
• Posses a comprehensive understanding of client's business, program goals and objectives; drive strategic use cases to ensure Movable Ink’s software drives measurable and scalable value
• Instill testing best practices to prove ROI value of Movable Ink
• Maintain a best in class retention rate and realize growth within your covered book of business
• Train and/or mentor other team members, as needed

​

Qualifications:

​

• 3+ years of Account Management, Client Services or Digital Marketing Experience
• Experience building relationships to grow business. Clients think of you as a “partner,” not just a vendor
• Domain knowledge of two or more of the following: SaaS, mobile, ESPs, APIs, marketing automation, marketing analytics or programming
• Familiarity with HTML and CSS
• Proven knowledge of key digital marketing metrics and strategies that can increase engagement (web, display, mobile, email, etc.)
• Experience presenting and influencing client audiences that are Director-level and above with demonstrated ability to renew relationships for consecutive years

​

The base pay range for this position is $85,000-$100,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

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​

The Senior Client Experience Manager L1 (SCXM) works with Movable Ink clients to ensure success using our platform and helps world class brands achieve measurable ROI lifts with Intelligent creative. As a SCXM at Movable Ink you will operate strategically and with a level of autonomy while working with a variety of world class brands across many verticals and use a technology that truly works, alongside a stellar product and solutions team. Not to mention, you will get to do all of this while working alongside the most talented CX org in a collaborative environment that invests in its talent and culture.

​

Responsibilities:

​

• You will be the day to day point of contact for a book of business, communicating and collaborating through campaigns and projects, and holding regularly scheduled calls with clients, when applicable, with a healthy level of autonomy
• Act as the internal point of contact for updates on account health and escalating churn risks as needed
• Collaborate positively with the Sales team to identify and foster up-sell and cross-sell opportunities within existing client-base
• Act as an internal project manager for custom, technical solutions for your clients, partnering closely with solutions developers, engineers, architects and product owners
• Independently lead interactive brainstorming sessions to find new and innovative ways to use our technology; conceive, develop, and execute client-specific email marketing strategies
• Posses a comprehensive understanding of client's business, program goals and objectives; drive strategic use cases to ensure Movable Ink’s software drives measurable and scalable value
• Instill testing best practices to prove ROI value of Movable Ink
• Maintain a best in class retention rate and realize growth within your covered book of business
• Train and/or mentor other team members, as needed

​

Qualifications:

​

• 3+ years of Account Management, Client Services or Digital Marketing Experience
• Experience building relationships to grow business. Clients think of you as a “partner,” not just a vendor
• Domain knowledge of two or more of the following: SaaS, mobile, ESPs, APIs, marketing automation, marketing analytics or programming
• Familiarity with HTML and CSS
• Proven knowledge of key digital marketing metrics and strategies that can increase engagement (web, display, mobile, email, etc.)
• Experience presenting and influencing client audiences that are Director-level and above with demonstrated ability to renew relationships for consecutive years

​

The base pay range for this position is $85,000-$100,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

​

​

The Senior Client Experience Manager L1 (SCXM) works with Movable Ink clients to ensure success using our platform and helps world class brands achieve measurable ROI lifts with Intelligent creative. As a SCXM at Movable Ink you will operate strategically and with a level of autonomy while working with a variety of world class brands across many verticals and use a technology that truly works, alongside a stellar product and solutions team. Not to mention, you will get to do all of this while working alongside the most talented CX org in a collaborative environment that invests in its talent and culture.

​

Responsibilities:

​

• You will be the day to day point of contact for a book of business, communicating and collaborating through campaigns and projects, and holding regularly scheduled calls with clients, when applicable, with a healthy level of autonomy
• Act as the internal point of contact for updates on account health and escalating churn risks as needed
• Collaborate positively with the Sales team to identify and foster up-sell and cross-sell opportunities within existing client-base
• Act as an internal project manager for custom, technical solutions for your clients, partnering closely with solutions developers, engineers, architects and product owners
• Independently lead interactive brainstorming sessions to find new and innovative ways to use our technology; conceive, develop, and execute client-specific email marketing strategies
• Posses a comprehensive understanding of client's business, program goals and objectives; drive strategic use cases to ensure Movable Ink’s software drives measurable and scalable value
• Instill testing best practices to prove ROI value of Movable Ink
• Maintain a best in class retention rate and realize growth within your covered book of business
• Train and/or mentor other team members, as needed

​

Qualifications:

​

• 3+ years of Account Management, Client Services or Digital Marketing Experience
• Experience building relationships to grow business. Clients think of you as a “partner,” not just a vendor
• Domain knowledge of two or more of the following: SaaS, mobile, ESPs, APIs, marketing automation, marketing analytics or programming
• Familiarity with HTML and CSS
• Proven knowledge of key digital marketing metrics and strategies that can increase engagement (web, display, mobile, email, etc.)
• Experience presenting and influencing client audiences that are Director-level and above with demonstrated ability to renew relationships for consecutive years

​

The base pay range for this position is $85,000-$100,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

​

​

Customers don’t experience data; they experience content. Movable Ink activates any data into personalized content in any customer engagement. The world’s most innovative brands rely on Movable Ink to accelerate their marketing performance. Headquartered in New York City, Movable Ink and its more than 500 employees serve a global client base from operations throughout North America, Central America, Europe, Australia, and Japan.

​

As a Senior Implementation Architect, you will work with some of the world’s best-known brands, enabling them to deliver an AI-powered, highly personalized email program. You will act as a universal translator, investigator, and product evangelist focused on launching new clients efficiently and setting them up for long-term success. Using your technical expertise, you will partner with our clients and internal teams to scope and design solutions to meet clients’ objectives, develop project plans to deliver those solutions, and manage them through to completion. Naturally curious and determined, you’ll hunt down and resolve technical issues within the client environment, considering the impact on future integrations and the overall technical landscape.  

​

Responsibilities:

​

• Client Onboarding: Lead the technical setup and onboarding process for new clients, ensuring their existing marketing strategies transition smoothly to our AI/ML-based platform
• Solution Design: Collaborate with clients and internal teams to scope, design and implement novel custom technical solutions that meet client goals.
• Issue Resolution: Troubleshoot and resolve integration issues, providing actionable solutions and anticipating future challenges
• Training & Workshops: Conduct virtual and in-person engaging training sessions and workshops to empower clients and internal teams with knowledge about our platform.
• Collaboration: Work closely with Sales, Implementation Managers, and other teams to ensure a cohesive and successful client onboarding experience
• Product Expertise: Develop an in-depth understanding of Movable Ink’s platforms, staying updated on new features and functionalities, and influencing/advising product features and roadmap
• Travel: Drive value through in-person meetings; safe future travel conditions permitting, ~10% travel

​

Qualifications:

​

• 3+ years in a senior implementationor solution architect role, preferably within the marketing technology sector
• 3+ years of consulting experience, influencing marketing strategy with advanced technical solutions across interconnected systems
• Extensive experience with multiple enterprise email service providers (e.g., Salesforce Marketing Cloud, Oracle Responsys, Adobe Campaign, Adobe Journey Optimizer, Braze, Epsilon, Cordial, Cheetah Digital, Bloomreach, Zeta, Iterable)
• Ability to identify opportunities to further integrate with clients' existing APIs, web services, and tech stacks
• Proven track record of managing complex client onboarding projects
• Technical proficiency, ability to read and write HTML, CSS, and JavaScript
• 2+ years experience with cloud-based large data warehousing solutions, data lakes, and ETL processes
• Excellent problem-solving and troubleshooting skills
• High-level understanding of digital marketing strategies/objectives for Movable Ink supported channels (currently Email, Mobile) and the expected outcomes of personalization strategies
• Ability to explain technical concepts in simple terms to various stakeholders
• Strong communication and project management skills

​

• Strong understanding of AI and machine learning applications in email marketing
• Public speaking experience and thought leadership in applied AI

​

• Detail-oriented and highly organized

​

The base pay range for this position is $110,000-$135,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

​

​

The Senior Client Experience Manager L1 (SCXM) works with Movable Ink clients to ensure success using our platform and helps world class brands achieve measurable ROI lifts with Intelligent creative. As a SCXM at Movable Ink you will operate strategically and with a level of autonomy while working with a variety of world class brands across many verticals and use a technology that truly works, alongside a stellar product and solutions team. Not to mention, you will get to do all of this while working alongside the most talented CX org in a collaborative environment that invests in its talent and culture.

​

Responsibilities:

​

• You will be the day to day point of contact for a book of business, communicating and collaborating through campaigns and projects, and holding regularly scheduled calls with clients, when applicable, with a healthy level of autonomy
• Act as the internal point of contact for updates on account health and escalating churn risks as needed
• Collaborate positively with the Sales team to identify and foster up-sell and cross-sell opportunities within existing client-base
• Act as an internal project manager for custom, technical solutions for your clients, partnering closely with solutions developers, engineers, architects and product owners
• Independently lead interactive brainstorming sessions to find new and innovative ways to use our technology; conceive, develop, and execute client-specific email marketing strategies
• Posses a comprehensive understanding of client's business, program goals and objectives; drive strategic use cases to ensure Movable Ink’s software drives measurable and scalable value
• Instill testing best practices to prove ROI value of Movable Ink
• Maintain a best in class retention rate and realize growth within your covered book of business
• Train and/or mentor other team members, as needed

​

Qualifications:

​

• 3+ years of Account Management, Client Services or Digital Marketing Experience
• Experience building relationships to grow business. Clients think of you as a “partner,” not just a vendor
• Domain knowledge of two or more of the following: SaaS, mobile, ESPs, APIs, marketing automation, marketing analytics or programming
• Familiarity with HTML and CSS
• Proven knowledge of key digital marketing metrics and strategies that can increase engagement (web, display, mobile, email, etc.)
• Experience presenting and influencing client audiences that are Director-level and above with demonstrated ability to renew relationships for consecutive years

​

The base pay range for this position is $85,000-$100,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

​

​

The Client Experience Manager (CXM) works with Movable Ink clients to ensure success using our platform and helps world class brands achieve measurable ROI lifts with Intelligent creative. As a CXM at Movable Ink you will operate strategically and with a level of autonomy while working with a variety of world class brands across many verticals and use a technology that truly works, alongside a stellar product and solutions team. Not to mention, you will get to do all of this while working alongside the most talented CX org in a collaborative environment that invests in its talent and culture.

​

Responsibilities:

​

• You will be the day to day point of contact for a book of business, communicating and collaborating through campaigns and projects, and holding regularly scheduled calls with clients, when applicable, with a healthy level of autonomy
• Act as the internal point of contact for updates on account health and escalating churn risks as needed
• Collaborate positively with the Sales team to identify and foster up-sell and cross-sell opportunities within existing client-base
• Act as an internal project manager for custom, technical solutions for your clients, partnering closely with solutions developers, engineers, architects and product owners
• Independently lead interactive brainstorming sessions to find new and innovative ways to use our technology; conceive, develop, and execute client-specific email marketing strategies
• Posses a comprehensive understanding of client's business, program goals and objectives; drive strategic use cases to ensure Movable Ink’s software drives measurable and scalable value
• Instill testing best practices to prove ROI value of Movable Ink
• Maintain a best in class retention rate and realize growth within your covered book of business
• Train and/or mentor other team members, as needed

​

Qualifications:

​

• 2+ years of Account Management, Client Services or Digital Marketing Experience
• Experience building relationships to grow business. Clients think of you as a “partner,” not just a vendor
• Domain knowledge of two or more of the following: SaaS, mobile, ESPs, APIs, marketing automation, marketing analytics or programming
• Familiarity with HTML and CSS
• Proven knowledge of key digital marketing metrics and strategies that can increase engagement (web, display, mobile, email, etc.)
• Experience presenting and influencing client audiences

​

The base pay range for this position is $70,000-$85,000/year, which can include additional bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

​

​

The Client Experience Manager (CXM) works with Movable Ink clients to ensure success using our platform and helps world class brands achieve measurable ROI lifts with Intelligent creative. As a CXM at Movable Ink you will operate strategically and with a level of autonomy while working with a variety of world class brands across many verticals and use a technology that truly works, alongside a stellar product and solutions team. Not to mention, you will get to do all of this while working alongside the most talented CX org in a collaborative environment that invests in its talent and culture.

​

Responsibilities:

​

• You will be the day to day point of contact for a book of business, communicating and collaborating through campaigns and projects, and holding regularly scheduled calls with clients, when applicable, with a healthy level of autonomy
• Act as the internal point of contact for updates on account health and escalating churn risks as needed
• Collaborate positively with the Sales team to identify and foster up-sell and cross-sell opportunities within existing client-base
• Act as an internal project manager for custom, technical solutions for your clients, partnering closely with solutions developers, engineers, architects and product owners
• Independently lead interactive brainstorming sessions to find new and innovative ways to use our technology; conceive, develop, and execute client-specific email marketing strategies
• Posses a comprehensive understanding of client's business, program goals and objectives; drive strategic use cases to ensure Movable Ink’s software drives measurable and scalable value
• Instill testing best practices to prove ROI value of Movable Ink
• Maintain a best in class retention rate and realize growth within your covered book of business
• Train and/or mentor other team members, as needed

​

Qualifications:

​

• 2+ years of Account Management, Client Services or Digital Marketing Experience
• Experience building relationships to grow business. Clients think of you as a “partner,” not just a vendor
• Domain knowledge of two or more of the following: SaaS, mobile, ESPs, APIs, marketing automation, marketing analytics or programming
• Familiarity with HTML and CSS
• Proven knowledge of key digital marketing metrics and strategies that can increase engagement (web, display, mobile, email, etc.)
• Experience presenting and influencing client audiences

​

The base pay range for this position is $70,000-$85,000/year, which can include additional bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

​

​

The Product Enablement Manager will actively support client retention and sophistication by working directly with Client Experience, Sales and clients on new product adoption for Movable Ink’s AI Da Vinci product. The Product Enablement Manager will oversee the enablement, training and education for all new product features, including but not limited to: Reporting, AI model enhancements, campaign workflow etc. This position will be goaled on feature adoption, client retention and upsell performance, and will report to the Senior Director, Product Enablement & Education.

​

RESPONSIBILITIES

​

• SME Of Da Vinci Product features for Client Experience/GTM

​

+ Conduct enablement/training session on new Da Vinci product release features

+ Highlight benefits to customers/client experience and other product dependencies on new feature adoption

+ Lead product-client experience adoption office hours on a weekly basis

+ Create, manage and maintain internal best practice documentation for new feature and core feature adoption

​

• Strategize, implement and assist customers in launching Da Vinci campaigns with new product releases

​

+ Monitor and adoption of all new Da Vinci features

+ Flag when adoption trends are low

+ Implement product adoption mitigation steps when certain features are under-utilized

+ Provide customer feedback to the product on feature releases, requests updates, flag product bugs etc.

​

• Collaborate with EPD on GTM activities for new releases

​

+ Liaison with Product Managers on release timelines to understand potential downstream GTM impacts

+ Lead Da Vinci feature early access program and collect feedback to share with Product Managers

​

• Lead Da Vinci training and onboarding activities for new and existing hires

​

+ Create content through authoring tools for internal stakeholder training

+ Lead internal training sessions, where appropriate and necessary

+ Support Customer Education team as/when needed on customer-facing training for Da Vinci

​

QUALIFICATIONS

​

• 3+ years of experience in: product enablement/product training; client services; product management; client solutions; email service provider (ESP) campaign production/operations
• Experience with martech/SaaS, AI / Movable Ink Da Vinci a plus
• Experience with training, enabling or educating end users on product and platform
• Strong presentation skills and executive presence, with the ability to explain and break down complex concepts to non-technical audiences
• Strong organizational and communication skills
• Ability to manage multiple projects with cross-functional stakeholders

​

The base pay range for this position is $75,000-$91,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

​

​

The Product Enablement Manager will actively support client retention and sophistication by working directly with Client Experience, Sales and clients on new product adoption for Movable Ink’s AI Da Vinci product. The Product Enablement Manager will oversee the enablement, training and education for all new product features, including but not limited to: Reporting, AI model enhancements, campaign workflow etc. This position will be goaled on feature adoption, client retention and upsell performance, and will report to the Senior Director, Product Enablement & Education.

​

RESPONSIBILITIES

​

• SME Of Da Vinci Product features for Client Experience/GTM

​

+ Conduct enablement/training session on new Da Vinci product release features

+ Highlight benefits to customers/client experience and other product dependencies on new feature adoption

+ Lead product-client experience adoption office hours on a weekly basis

+ Create, manage and maintain internal best practice documentation for new feature and core feature adoption

​

• Strategize, implement and assist customers in launching Da Vinci campaigns with new product releases

​

+ Monitor and adoption of all new Da Vinci features

+ Flag when adoption trends are low

+ Implement product adoption mitigation steps when certain features are under-utilized

+ Provide customer feedback to the product on feature releases, requests updates, flag product bugs etc.

​

• Collaborate with EPD on GTM activities for new releases

​

+ Liaison with Product Managers on release timelines to understand potential downstream GTM impacts

+ Lead Da Vinci feature early access program and collect feedback to share with Product Managers

​

• Lead Da Vinci training and onboarding activities for new and existing hires

​

+ Create content through authoring tools for internal stakeholder training

+ Lead internal training sessions, where appropriate and necessary

+ Support Customer Education team as/when needed on customer-facing training for Da Vinci

​

QUALIFICATIONS

​

• 3+ years of experience in: product enablement/product training; client services; product management; client solutions; email service provider (ESP) campaign production/operations
• Experience with martech/SaaS, AI / Movable Ink Da Vinci a plus
• Experience with training, enabling or educating end users on product and platform
• Strong presentation skills and executive presence, with the ability to explain and break down complex concepts to non-technical audiences
• Strong organizational and communication skills
• Ability to manage multiple projects with cross-functional stakeholders

​

The base pay range for this position is $75,000-$91,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

​

​

Role overview

​

As a core member of the Autolist Platform team, this Software Engineer II will collaborate with cross-functional teams, including data analysts and product managers, to guide projects from concept through technical design, implementation, testing, and performance measurement.

​

This person will also develop and deploy clean, well-tested, efficient, and production-ready code, ensuring high standards of quality and performance.

​

What you'll do

​

• Improve search experience and performance for millions of users across millions of cars.
• Ensure reliable and timely production support for mission-critical Autolist applications, maintaining optimal performance and addressing high-priority incidents with efficiency.
• Iterate rapidly and deploy changes daily.
• Collaborate with and be mentored by experienced engineers.

​

What you'll bring

​

• 3- 5 years of development experience
• Proficient with Java
• Understanding of PostgreSQL or similar Relational Databases
• A strong understanding of data structures, algorithms and complexity analysis
• Proven expertise in optimizing application performance through the design and implementation of efficient caching strategies and performance improvement techniques.
• Data-driven when making decisions.
• Experience with Elasticsearch (preferred)
• Experience with Ruby (preferred)

​

​

Role overview

​

The Ad Operations Specialist will be responsible for managing the operational execution and success of OEM advertising campaigns across multiple platforms. You will work closely with the sales team (client partner and account manager) during the pre and post sales process to create compelling marketing programs that support client business objectives. You will oversee detailed elements of this function that include cross-checking ad tags for campaign set-up, tracking metrics, identifying issues that may impact performance or delivery, and making adjustments to drive campaign effectiveness.

​

What you'll do

​

• Support and manage multiple advertising campaigns (display, social, video, programmatic) with multiple advertisers, simultaneously.
• Master the CarGurus’ creative and technical specs and be able to communicate them to both internal and external audiences.
• Acquire creative assets from clients and verify compliance with CarGurus ad specs.
• Develop and traffic online advertising campaigns to meet contractual obligations and drive revenue.
• Handle status updates to the internal sales team upon campaign launch.
• Provide comprehensive, weekly campaign health reporting and analytics to ensure campaign pacing and performance.
• Recommend campaign delivery and performance optimizations to the sales team during the campaign flight.
• Create custom reporting deliverables per client request.
• Support end of month reporting for billing reconciliation.
• Partner with the sales team to organize and attend client engagement activities.

​

What you'll bring

​

• 2+ years of digital advertising experience (automotive media planning and buying experience preferred).
• Excellent communication skills and the ability to communicate cross functionally.
• Traffic and campaign implementation and optimization experience required.
• Excellent analytical skills required. Candidates should be able to review large data sets, identify key trends, and make recommendations based on client goals.
• Strong Microsoft Excel skills (pivots tables and VLOOKUP) and experience across Google Suite (Sheets, Slides, Docs, etc.).
• Knowledge of online advertising industry terms, concepts and business models.
• Ability to simultaneously manage multiple campaigns, internal projects, and client deadlines successfully.
• Experience with CM360, GAM, DV360, and Meta Ads Manager preferred (other various 3rd party creative and ad serving systems are a plus!).

​

​

​

Role overview

​

The Account Manager (AM) role leads the success, retention, and growth of their book of business throughout the customer lifecycle. An AM has a positive relationship with both internal (Account Executives) and external (Dealer Partners) stakeholders. As the primary contact for dealers and dealer groups, AMs are responsible for providing an effective and communicative consultative performance analysis and technical support experience to ensure dealers are getting a positive value from their CarGurus subscription.

​

What you’ll do

​

• Account Managers (AM) work closely with Account Executives (AE) to drive growth within the existing customer base through product upgrades, new product sales, and renewals.
• Through effective relationship management and proactive engagement, the primary objective of an AM is to protect against dealership churn and drive the growth of product and services usage.

​

What you’ll bring

​

• Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• Account Manage experience is required
• Education & Experience
• Bachelors degree or equivalent
• At least 1 years of related experience required

​

​

Role overview

​

CarGurus is looking for a User Experience Designer to join our mobile team, helping to build intuitive, delightful, and high-performing experiences for our iOS and Android apps. This mid-career role is a great opportunity for a mobile-focused UX designer who is curious, collaborative, and passionate about solving real-world problems through user-centered design.

​

You’ll work cross-functionally with engineers, product managers, researchers, and data analysts to ideate, prototype, and validate mobile experiences that support millions of users on one of the biggest financial decisions of their lives - buying or selling a car.

​

You will be embedded within our Mobile design pod, working under the guidance and mentorship of our Mobile Lead. Our mobile team builds using React Native, so familiarity with this environment is highly desirable. We’re especially excited about candidates who are experimenting with AI tools, enjoy rapid iteration, and bring an entrepreneurial spirit to their work. Our mobile team is in growth mode, so the ability to execute quickly without sacrificing quality is key. You'll also need to be comfortable navigating shifting priorities and frequent context switching - this is a fast-paced environment where multitasking is essential. Our team values diverse perspectives and learning from one another, and we welcome applicants from all backgrounds. A portfolio or samples of your work are required.

​

What you'll do

​

• Design intuitive and effective mobile experiences for iOS and Android platforms, contributing to both feature work and longer-term UX strategy for the mobile app
• Collaborate with product managers, engineers, and researchers to understand user needs, define problems, and explore a range of solutions through wireframes, flows, and prototypes
• Apply user research insights, behavioral data, and A/B test results to iterate and improve designs
• Participate in discovery efforts, helping identify the right problems to solve and how to validate proposed ideas
• Use tools like Figma to create production-ready designs, with a strong emphasis on visual polish and attention to detail
• Design and communicate micro interactions, transitions, and motion design to enhance mobile UX and create a more fluid and engaging user experience, using best practices for mobile animation and interaction design
• Rapidly prototype experiences using design tools, AI-enhanced workflows, or light front-end technologies to convey interaction intent and support iterative testing
• Move quickly and confidently through the design process, adapting to fast-changing priorities while maintaining a user-first approach
• Support and contribute to the CarGurus design system, helping ensure consistency across the mobile app experience
• Consider accessibility and inclusive design principles in all of your work

​

What you'll bring

​

• 3-5 years of UX/product design experience with a strong focus on mobile app design (iOS and/or Android), proficiency with tools like Figma and comfort working in agile, cross-functional teams
• A solid understanding of mobile UX/UI best practices, trends, and platform guidelines
• Demonstrated experience with interaction and motion design, including the thoughtful use of animation to guide, inform, and delight users on mobile platforms
• Familiarity with user-centered design, including usability testing, rapid prototyping, and evidence-based iteration
• Experience using data and analytics to inform design decisions, and a desire to improve designs based on what users actually do
• Strong communication skills - you can explain your design thinking clearly to designers, engineers, and product leaders
• A growth mindset and a passion for continuous learning, including experimentation with AI-powered design tools and emerging UX methods
• Ability to work quickly and efficiently while upholding high design standards in a fast-paced, context-switching environment
• Familiarity with accessibility principles and a commitment to creating inclusive user experiences
• Experience working with React Native and an understanding of how it influences mobile UX implementation is highly desirable
• Familiarity with prototyping tools and techniques - including AI-enhanced design workflows and light coding - to communicate design intent and support usability validation

We’re building something ambitious at Fly.io: a new public cloud, running on our own hardware all over the world, built to make it easy to run apps close to users everywhere.

​

Fly Machines are containers running under hardware virtualization in our cloud. They’re so lightweight that, once created, they can be stopped and clean-started fast enough to respond to an incoming HTTP request. Unlike “function-as-a-service” platforms, they don’t have time budgets: you can run a Fly Machine for the duration of a single request, or for weeks or months.

​

The Fly platform connects Fly Machines to an Anycast network routing traffic into over 30 regions on all but one (guess) continent. There’s no load balancers to set up or network rules to write: you launch a Fly Machine and you’re live, worldwide, immediately.

We think they’re pretty neat, and we’re looking for people to work with us on them.

​

This Role

​

​

We’re looking for engineers to join the team working on Fly Machines and their orchestrator, flyd.

​

Most of this is Golang code. It has an elegant structure. On thousands of beefy “worker” servers in our fleet, each flyd is solely responsible for its own state — every server is the source of truth for its own workloads, without a global top-down orchestrator. Under the hood, flyd is a specialized database server that durably tracks the steps in a series of fine state machines, like “create a Fly Machine” or “cordon off an existing Fly Machine”.

​

Fly Machines connect up with our network infrastructure, which is written primarily in Rust, through a state distribution system called Corrosion, which is an open source project you can check out for yourself.

​

If you’re ambitious, you can also check out our infra-log to see every way this can go wrong, because being right in the middle of all this is the job you’d be signing up for.

​

What We’re Doing Now

​

​

Fly Machines are making a beeline towards enabling two big internal use cases for us.

​

The first is MPG, our upcoming Managed Postgres offering. Being a platform for managed database means being good both at managing compute resources and, especially, storage — and we’re chasing down a bunch of interesting ideas there. But more than anything else it involves making machines move, and improving and tooling up machine migration so we can transparently shuffle workloads.

​

The second use case is LLM execution environments. A crazy thing happens when you give a hallucination-prone LLM access to a secure, ephemeral environment with which to actually compile and run code: the LLM actually gets good at coding. Making this work well for customers means giving Fly Machines safe access to APIs and secrets without exposing them to untrusted code, and managing gigantic pools of machines.

​

We think these are fun problems. We can’t promise they won’t be stressful problems. If that’s a kind of bittersweet you’re interested in, let’s see if we’d work well together.

​

How We Hire

​

​

This is a senior, fully-remote, full-time position.

​

In order to optimize for pay equity, Fly.io doesn’t negotiate salaries. We have standardized salaries for each employee level. The salary for this role is $190 to $225k USD, depending on level. We offer competitive equity grants with a long exercise window. We provide health care benefits, flexible vacation time (with a minimum), hardware/phone allowances, the standard stuff.

​

Our hiring process may be a little different from what you’re used to. We respect career experience but we aren’t hypnotized by it, and we’re thrilled at the prospect of discovering new talent. So instead of resumes and interviews, we’re going to show you the kind of work we’re doing and then see if you enjoy actually doing it, with “work-sample challenges”. Unlike a lot of places that assign “take-home problems”, our challenges are the backbone of our whole process; they’re not pre-screeners for an interview gauntlet. (We’re happy to talk, though!)

​

There’s more about us than you probably want to know at our hiring documentation.

​

If you’re interested, mail jobs+platform-machines@fly.io. You can tell us a bit about yourself, if you like. Please also include your location (country), and your Github username, for work sample access.

About Zapier

----------------

​

We're humans who simply think computers should do more work.

​

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

​

Job Posted: 27/02/2025

​

Location: Americas (EST to PST)

​

Hi there!

​

We're looking for a technical Engineering Manager to join our Revenue Zone - a critical area focused on building customer-centric revenue systems that power Zapier’s monetization and subscription experience.

​

As an Engineering Manager in the Revenue Zone, you will lead a team of engineers responsible for building, scaling and optimizing our revenue/monetization systems. Your team’s mission includes:

​

• A comprehensive catalog system that defines all customer offerings (Plans, Add-ons, and more).
• A scalable billing platform to support reliable monetization of Zapier’s products.
• Enhanced multi-product purchasing experiences with seamless checkout.
• Global tax compliance capabilities to meet regional regulations.
• A frictionless payment experience that drives Zapier’s subscription business.
• A robust subscription management system that enables flexible pricing and packaging.

​

You'll collaborate with Finance, Data, Product, Design and Support teams to ensure our systems are reliable, scalable, and aligned with business goals.

​

If you're eager to lead high-impact projects at a fast-growing, profitable, and remote-first company, read on!

​

• Our Commitment to Applicants
• Culture and Values at Zapier
• Zapier Guide to Remote Work
• Zapier Code of Conduct
• Diversity and Inclusivity at Zapier

​

About You

-------------

​

• You are an effective team builder and a skilled engineering leader. This isn't your first rodeo. You have at least two years of experience managing a cross-functional team of engineers comprising frontend, full stack, and backend. You know how to hire, train, and develop engineers from all backgrounds. You understand the benefits of building a diverse and inclusive engineering team.
• You’re a collaborator. You leverage your strong communication skills to align on a shared vision and strategy with your Product and Design partners, ensuring that everyone is on the same page and working towards common goals. Your ability to build relationships and foster cooperation leads to successful project outcomes and a cohesive team dynamic.
• You’re an advocate for your cross-functional stakeholders.  You actively seek input from stakeholders and integrate their feedback into decision-making processes. Your strategic approach and transparent communication style foster trust and alignment across teams, equipping them to handle changes and challenges effectively.
• You have deep customer empathy and thrive in the details.  Zapier’s revenue systems power every purchase and maintain every customer relationship. With a customer-centric approach, you work with your team to improve the customer experience and participate in programs to enhance our product offerings.
• You’ve shipped production code and you know what great code looks like. You contribute to design discussions, review code, and establish quality standards for your team. A solid grasp of engineering skills is essential, along with a practical understanding of software development practices. Understanding the current state, anticipating future developments, and maintaining a strategic view is important to you.
• You relish change and seek leverage.  Zapier is growing and we’re adapting our revenue systems with future growth in mind.  You’re comfortable leading change.  These changes will replace whole systems and move ownership in ways that may significantly alter the mission of your team.  You see an opportunity to build a more capable company and can navigate short-term uncertainty
• You have excellent communication skills. You regularly work with engineers and other stakeholders from various disciplines, balancing engineering concerns, such as technical debt, with product concerns. Ideally, you find solutions that address both the team and user needs but if not, help build understanding around difficult decisions.
• You have prior experience or a strong interest in revenue systems, including subscription management, invoicing, and payment processing platforms such as Stripe, PayPal, or Square - covering integration, configuration, and troubleshooting.

​

Things You'll Do

--------------------

​

• Work closely with your product and design peers to deliver customer and company value.
• Develop effective ways to communicate, monitor, and lead your team through weekly one-on-ones and team meetings.
• Keep the leadership team informed on your team’s progress and challenges in ways that are easy and enjoyable to receive, like one-on-one's, update posts, and regular team hangouts.
• Build rapport with each member of the Engineering Team and support them through coaching and mentorship to help level up their skills, and performance management when necessary.
• Participate in code reviews, learning and spreading technical knowledge throughout Zapier -- moving knowledge to documentation where appropriate.
• Maintain a focus on our customers by using customer feedback to guide your team through tradeoffs. You’ll help your team understand when to be rigid on quality and how to be flexible and create with scope.
• Work directly with cross-functional stakeholders to ensure our systems are serving their needs.  This could include Support, Accounting, Finance, and strategic initiative leads.
• Actively recruit, onboard, and train new engineers at Zapier, as well as supporting the continuous improvement of hiring practices in Engineering
• Organize your team to serve our customers.  In addition to our standard incident escalation practices, revenue teams work to resolve technical questions related to customer billing questions.

​

We'd love to hear why you think you'd excel in this role. In answering your application questions, please reference any particular aspects of the "About You" and "Things You Might Do" that resonate with your experience and skills.

​

How to Apply

----------------

​

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. 

​

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

​

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

​

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

​

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here. 

​

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com. 

​

Application Deadline:

-------------------------

​

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

​

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

​

IC2 or IC3

​

Job Posted: 1/27/2025

​

Location: Americas

​

Hi there!

​

We’re looking for an experienced Account Executive to join our growing Sales team.

​

In this role, you’ll join the Emerging sales team and be responsible for selling Zapier’s Automation platform offerings to customers across the globe. A successful Account Executive has demonstrated success selling to companies with employee counts between 250-999, can build pipeline through both inbound and outbound channels, can successfully sell to both executive buyers of Zapier and technical end users of the product, works collaboratively with cross functional teams (Product Marketing, Engineering, Demand Generation, RevOps, etc), and takes ownership for the outcomes of the program.

​

If you want to advance your career at a fast-growing, profitable, impact-driven company, read on…

​

• Our Commitment to Applicants
• Culture and Values at Zapier
• Zapier Guide to Remote Work
• Zapier Code of Conduct
• Diversity and Inclusivity at Zapier

​

About You

-------------

​

• You have 3+ years of demonstrated quota-carrying success in selling horizontal SaaS solutions to multi-stakeholder or technical organizations at the SMB and mid-market level, with a strong focus on automation, integrations, and enhancing tech stack efficiency.
• Proven track record of success in closing SMB and Mid-Market software deals over $50K, and meeting or exceeding your sales quota
• Strong understanding of APIs, integrations, and tools like Zapier, with the ability to explain their importance in modern tech ecosystems.
• Demonstrated ability to discuss IT concerns, including security, scalability, compliance, and performance, in a credible and knowledgeable manner.
• Excellent communication skills both with customers and within an organization
• Ability to develop and navigate senior-level relationships quickly and effectively
• You thrive in a state of ambiguity and are motivated by strong personal drive

​

Things You’ll Do

--------------------

​

• Drive revenue for Zapier, owning the entire sales cycle through close
• Deeply understand your customers to uncover customer needs and pain points
• Navigate complex multi-party sales and win trust through consultative sales conversations with executives
• Collaborate and work with Solutions Engineering, Customer Success Managers, Leadership, etc. to build strategic adoption plans for customers
• Own sales activity and monthly revenue forecasting in Hubspot
• Provide recommendations to our product teams to help influence our Enterprise roadmap

​

How to Apply

----------------

​

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

​

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

​

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

​

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com. 

​

Application Deadline:

-------------------------

​

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

​

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

​

About Zapier

----------------

​

We're humans who simply think computers should do more work.

​

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

​

Job Posted: 1/27/2025

​

Location: Americas

​

Hi there!

​

We’re looking for an experienced Account Executive to join our growing Sales team.

​

In this role, you’ll join the Growth sales team and be responsible for selling Zapier’s Automation platform offerings to customers across the globe. A successful Account Executive has demonstrated success selling to companies with employee counts between 1K-5K, can build pipeline through both inbound and outbound channels, can successfully sell to both executive buyers of Zapier and technical end users of the product, works collaboratively with cross functional teams (Product Marketing, Engineering, Demand Generation, RevOps, etc), and takes ownership for the outcomes of the program.

​

If you want to advance your career at a fast-growing, profitable, impact-driven company, read on…

​

• Our Commitment to Applicants
• Culture and Values at Zapier
• Zapier Guide to Remote Work
• Zapier Code of Conduct
• Diversity and Inclusivity at Zapier

​

About You

-------------

​

• You have 5+ years of demonstrated success in selling horizontal SaaS solutions to multi-stakeholder or technical organizations at the mid-market level, with a strong focus on automation, integrations, and enhancing tech stack efficiency.
• Proven track record of success in closing enterprise-level software deals over $100K and meeting or exceeding your sales quota
• Strong understanding of APIs, integrations, and tools like Zapier, with the ability to explain their importance in modern tech ecosystems.
• Demonstrated ability to discuss IT concerns, including security, scalability, compliance, and performance, in a credible and knowledgeable manner.
• Excellent communication skills both with customers and within an organization
• Ability to develop and navigate senior-level relationships quickly and effectively
• You thrive in a state of ambiguity and are motivated by strong personal drive

​

Things You’ll Do

--------------------

​

• Drive revenue for Zapier, owning the entire sales cycle through close
• Deeply understand your customers to uncover customer needs and pain points
• Navigate complex multi-party sales and win trust through consultative sales conversations with executives
• Collaborate and work with Solutions Engineering, Customer Success Managers, Leadership, etc. to build strategic adoption plans for customers
• Own sales activity and monthly revenue forecasting in Hubspot
• Provide recommendations to our product teams to help influence our Enterprise roadmap

​

How to Apply

----------------

​

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. 

​

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

​

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

​

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

​

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here. 

​

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com. 

​

Application Deadline:

-------------------------

​

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

​

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

​

IC4

​

Job Posted: 01/24/2025

​

Location: America's

​

Hi there!

​

We’re looking for an experienced Enterprise Account Executive to join our growing Sales team.

​

In this role, you’ll support Ryan Kaschakin building the founding Enterprise Sales team at Zapier. Zapier defines Enterprise customers as companies with over 5K employees. A successful Enterprise Account Executive is comfortable operating in an environment with very little existing process or playbooks, can successfully sell to both executive buyers of Zapier and technical end users of the product, works collaboratively with cross functional teams (Product Marketing, Engineering, Demand Generation, RevOps, etc), and takes ownership for the outcomes of the program.

​

If you want to advance your career at a fast-growing, profitable, impact-driven company, read on…

​

• Our Commitment to Applicants
• Culture and Values at Zapier
• Zapier Guide to Remote Work
• Zapier Code of Conduct
• Diversity and Inclusivity at Zapier

​

About You:

--------------

​

• You have 8+ years of demonstrated success in selling horizontal SaaS solutions to multi-stakeholder or technical organizations at the enterprise level, with a strong focus on automation, integrations, and enhancing tech stack efficiency.
• Proven track record of success in closing enterprise-level software deals over $250K and meeting or exceeding your sales quota
• Strong understanding of APIs, integrations, and tools like Zapier, with the ability to explain their importance in modern tech ecosystems.
• Demonstrated ability to discuss IT concerns, including security, scalability, compliance, and performance, in a credible and knowledgeable manner.
• Excellent communication skills both with customers and within an organization
• Ability to develop and navigate senior-level relationships quickly and effectively
• Driven and self-motivated and ability to thrive in a state of ambiguity

​

Things You’ll Do:

---------------------

​

• Drive revenue for Zapier, owning the entire sales cycle through close.
• Deeply understand your customers to uncover their needs and pain points.
• Navigate complex multi-party sales and win trust through consultative sales conversations with executives.
• Collaborate and work with Solutions Engineers, Customer Success Managers, Leadership, etc. to build strategic adoption plans for customers in large accounts.
• Own sales activity and monthly revenue forecasting in Hubspot
• Provide recommendations to our product teams to help influence our Enterprise roadmap

​

How to Apply

----------------

​

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

​

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

​

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

​

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com. 

​

Application Deadline:

-------------------------

​

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

​

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

​

About Zapier

----------------

​

We're humans who simply think computers should do more work.

​

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

​

Job Posted: 1/17/2025

​

Location: North America 

​

Hi there!

​

I’m Jake, the hiring manager for this role and the Canvas Engineering Manager at Zapier. At Zapier, we like to share our README's. Here’s mine so you can get to know me better.

​

We’re looking for a Senior Backend Engineer to join the Canvas team. Canvas is Zapier’s platform for visually designing, building, and automating business workflows. Within Canvas, AI Assist is our cutting-edge initiative that leverages AI to recommend optimizations and help users build systems via APIs.

​

Zapier's Canvasempowers users to visually design, build, and automate customer workflows. With intuitive diagramming tools and AI-assisted automation, users can transform ideas into powerful systems using Zapier's extensive suite of products. Users can annotate, share, and collaborate on Canvas documents, providing a clear and visual way to explain and refine their automations.

​

If you’re excited about building scalable systems that enable AI-driven automation and love creating tools that help customers simplify complex workflows, this role is for you!

​

• Our Commitment to Applicants
• Culture and Values at Zapier
• Zapier Guide to Remote Work
• Zapier Code of Conduct
• Diversity and Inclusivity at Zapier

​

About You

-------------

​

Required Technical Skills/Experience:

​

• 6+ years of professional experience in software engineering, with a focus on backend systems, APIs, and scalable architectures.
• Proficiency in TypeScript (preferred), Python, or a similar language for high-performance backend development.
• Experience designing, building, and maintaining APIs for complex systems, including API versioning and lifecycle management.
• Strong understanding of graph-based and relational database design, with the ability to represent complex relationships and dependencies.
• Demonstrated ability to make architectural decisions for scalable and high-throughput systems.
• Proven experience integrating AI/ML systems into production workflows, including optimization for inference and monitoring.
• Experience collaborating with cross-functional teams, including AI/ML specialists, product managers, and other engineers.
• Expertise in designing modular, reusable architectures for multi-team, multi-product ecosystems.
• Proficiency in optimizing backend performance, especially for latency-sensitive and high-throughput APIs.
• Experience with distributed ownership of data models and ensuring consistency across interconnected systems.

​

Nice-to-Have Technical Skills/Experience:

​

• Hands-on experience with LLMs or AI-powered recommendation engines in production systems.
• Hands-on experience with Fastify.
• You live by the "always ship new code" mantra. You take pleasure in releasing code frequently, knowing that every deployment brings with it enhancements that directly impact users. You believe in frequent, iterative improvement.
• You value collaboration. You understand that building software is a team sport, and you enjoy working as part of a tight-knit team. You’re happy to pitch in and help the team, whether by reviewing code, pairing on a tricky problem, or just thinking about how to solve the challenges we’re facing.
• You're driven by results, not by process. In the ever-changing landscape of software development, you recognize that while processes are essential, they should never overshadow the end goal: delivering exceptional value.
• You care about the 'why' more than the 'what'. If priorities seem nebulous or not optimized, you're confident and proactive in seeking clarity, ensuring that the team's efforts align with the broader vision. Misalignments don't escape you, and you're quick to flag them.
• You're intentional and articulate. Every design choice you make stems from a place of intentionality. You're not one to follow the herd blindly. Instead, you advocate robustly for your design choices and implementation strategies.
• You love teaching. You enjoy sharing knowledge with the rest of your team and building a culture of continuous growth. You have experience coaching engineers to help them level up.
• You're an avid learner. The tech world's constant evolution excites you. Always on the prowl for the next big thing, you're quick to immerse yourself in the intricacies of its implementation.

​

Things You’ll Do

--------------------

​

Zapier is a small, fast-growing, and remote-first company, so you'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:

​

• Enhance AI Assist Capabilities: Build and optimize backend systems that power AI-driven recommendations, ensuring seamless integration with Canvas workflows. Develop high-throughput systems to process and serve data efficiently for AI-powered features.
• Collaborate with Product and Design Teams: Partner with product managers, UX designers, and AI/ML specialists to deliver intuitive and impactful backend solutions that support our users’ automation needs.
• Deliver our API-First Vision: Architect and implement scalable, developer-friendly APIs that enable seamless communication between Canvas and other Zapier products. Ensure APIs are secure, reliable, and optimized for performance.
• Optimize System Performance: Monitor and improve the reliability, scalability, and efficiency of backend systems, addressing performance bottlenecks, error rates, and maintaining high availability.
• Design Scalable Data Models: Create graph-based and relational data models that represent complex relationships and dependencies, supporting interconnected products across the Zapier ecosystem.
• Resolve Bugs and Implement Feature Requests: Investigate and address backend issues, ensuring they are resolved promptly while continuously looking for ways to improve based on user feedback.
• Collaborate Across Teams: Work with engineers, data specialists, and AI/ML teams across the organization to align on goals, share best practices, and drive innovation in backend system design.

​

You’ll also have the opportunity to specialize in various areas of the Zapier codebase. Specializing won’t limit your growth at Zapier—we believe that each engineer brings a unique perspective and can contribute across teams. Collaboration is key, and you’ll frequently work with other teams to assist with impactful projects.

​

How to Apply

----------------

​

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. 

​

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

​

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

​

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

​

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here. 

​

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com. 

​

Application Deadline:

-------------------------

​

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

​

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

​

About Zapier

----------------

​

We're humans who simply think computers should do more work.

​

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

​

Job Posted: 1/17/25

​

Location: North America 

​

Hi there!

​

We’re Saad, the Senior Engineering Manager of New Products, and Jake, the Canvas Engineering Manager at Zapier. We’d like to share our README’s so you can get to know us better—here’s Saad’s and here’s Jake’s.

​

Zapier is on the lookout for a talented Senior Fullstack Engineer to join the New Products team. Our mission at Zapier is to empower everyone with the ability to increase their productivity through automation. We've already enabled millions to enhance their businesses, and now we're taking it a step further with our New Products: Tables, Interfaces, Chatbots and Canvas.

​

Our hiring teams:

​

Zapier Chatbots revolutionizes customer interaction with AI-powered, customizable chatbots that handle everything from lead generation to customer support. Seamlessly integrated with OpenAI's models, they generate intelligent responses without the need for complex decision trees. Users can share their chatbot effortlessly via a link or embed it directly on their site. They can tailor the chatbot with brand colors and specific business knowledge to enhance user experience. They can also collect valuable lead information and streamline operations, all while focusing on scaling their business efficiently.

​

Zapier Canvas empowers users to visually design, build, and automate business workflows. With intuitive diagramming tools and AI-assisted automation, users can transform ideas into powerful workflows using Zapier's extensive suite of products. Canvas AI offers recommendations to optimize existing workflows, making them more efficient and automated. Users can annotate, share, and collaborate on Canvas documents, providing a clear and visual way to explain and refine their automations.

​

If you’re excited about building scalable systems that enable AI-driven automation and love creating tools that help customers simplify complex workflows, this role is for you!

​

• Our Commitment to Applicants
• Culture and Values at Zapier
• Zapier Guide to Remote Work
• Zapier Code of Conduct
• Diversity and Inclusivity at Zapier

​

About You

-------------

​

You have 6+ years of experience with a minimum of 2 years at a senior level. You've dedicated at least 4 of those years to crafting and refining web-based software products. You’re a Fullstack engineer with an expertise in Frontend.

​

Required Technical Skills/Experience:

​

1. Strong expertise in using TypeScript and React for building web applications.
2. Experience with OpenAPI for defining developer-friendly APIs.
3. Proficiency in working with PostgreSQL.
4. Using tools like Datadog for monitoring and performance optimization, and to identify and address performance bottlenecks.

​

Nice-to-Have Technical Skills/Experience:

​

• You live by the "always ship new code" mantra. You take pleasure in releasing code frequently, knowing that every deployment brings with it enhancements that directly impact users. You believe in frequent, iterative improvement.
• You value collaboration. You understand that building software is a team sport, and you enjoy working as part of a tight-knit team. You’re happy to pitch in and help the team, whether by reviewing code, pairing on a tricky problem, or just thinking about how to solve the challenges we’re facing.
• You're driven by results, not by process. In the ever-changing landscape of software development, you recognize that while processes are essential, they should never overshadow the end goal: delivering exceptional value.
• You care about the 'why' more than the 'what'. If priorities seem nebulous or not optimized, you're confident and proactive in seeking clarity, ensuring that the team's efforts align with the broader vision. Misalignments don't escape you, and you're quick to flag them.
• You're intentional and articulate. Every design choice you make stems from a place of intentionality. You're not one to follow the herd blindly. Instead, you advocate robustly for your design choices and implementation strategies.
• You love teaching. You enjoy sharing knowledge with the rest of your team and building a culture of continuous growth. You have experience coaching engineers to help them level up.
• You're an avid learner. The tech world's constant evolution excites you. Always on the prowl for the next big thing, you're quick to immerse yourself in the intricacies of its implementation.
• You have experience using LLMs to build features.
• Experience with Tailwind or styled-components.
• Experience with Fastify.

​

Things You’ll Do

--------------------

​

Zapier is a small, fast-growing, and remote-first company, so you'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:

​

• Make Chatbots Smarter: Improve a chatbot’s ability to answer complex questions by wiring it up to more data, adding analytical capabilities and RAG.
• Elevate the Canvas Core Diagramming Experience: Create cutting-edge features that empower users to visualize and build automations faster than ever before.
• Collaborate with Product and Design Teams: Work in unison with our product, design, and UX teams to envisage and develop products with intuitive user experiences, making the interconnection of diverse apps seamless.
• Craft Frontend UIs: Design visually appealing and highly performant user interfaces that resonate with our user base.
• Deliver Our API First Vision: Architect and implement APIs that serve the frontend application, ensuring data integrity and security. Work on making our existing APIs more developer-friendly to enable other teams to integrate with Chatbots and Canvas more easily.
• Monitor System Health: Regularly check system reliability and performance, ensuring high availability and optimal user experience.
• Resolve Bugs and Address Feature Requests: Dive deep into any reported issues, ensuring they're resolved promptly, and constantly look for areas of improvement based on user feedback.
• Collaborate Across Teams: Engage with various teams and stakeholders throughout Zapier, bringing value to our customers in innovative ways.

​

You’ll also have the opportunity to specialize in a variety of areas of the Zapier codebase. Focusing on a specialization will not limit your growth at Zapier as we believe that each engineer brings a unique perspective and can contribute in all areas. We encourage collaboration and will frequently have engineers contribute across teams to assist with projects.

​

How to Apply

----------------

​

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. 

​

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

​

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

​

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

​

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here. 

​

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com. 

​

Application Deadline:

-------------------------

​

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

​

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

​

About Zapier

----------------

​

We're humans who simply think computers should do more work.

​

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

​

Job Posted: 3/31/25

​

Location: India

​

Hi there!

​

We're looking for an experienced IT Systems Engineer to join our team. Zapier is on a mission to make everyone more productive at work. Zapier has helped millions of people build businesses through the power of automation.

​

This is an exciting role at Zapier in a growing team, and you will play a direct role in implementing and improving Zapier's IT infrastructure. Working closely with our Engineering, People Ops, and Security Teams you will implement, manage, automate, and support the tools and services that power a globally distributed engineering team.

​

We believe that a good IT experience is a perk, it keeps people productive and engaged rather than getting in the way. You will help to maintain a world-class Mac experience for our employees and streamline access management by implementing SSO applications and automating processes. You will help scale our IT infrastructure and processes to the next level as a service owner, and you will be crucial to its success as Zapier grows. This isn't an IT Helpdesk job, but assisting and providing great customer service for Zapier’s IT needs is part of the role.

​

If you’re interested in furthering your career at a fast-growing and profitable org, then read on…

​

• Our Commitment to Applicants
• Culture and Values at Zapier
• Zapier Guide to Remote Work
• Zapier Code of Conduct
• Diversity and Inclusivity at Zapier

​

About You

-------------

​

• You’re a skilled IT Systems Engineer. We’re looking for 3+ years of direct hands-on experience in the roll-out, maintenance, and support of an expanding IT infrastructure. Our fleet is all MacOS.
• You’re an excellent communicator. We’re a 100% remote team, and writing is our primary means of communication at Zapier.
• You believe relationships are critical to success. You understand that building and maintaining trust across the organization is vital.
• You’re creative and resourceful. You try as many angles as possible to implement simple and scalable IT solutions. You’re able to see the big picture but are pragmatic in implementing solutions that meet the needs of today. You must have strong attention to detail and an eye for creating an amazing employee experience.
• You’re solid at time management. You’ll balance a variety of fast-moving projects, and pull the cord early when things go awry. As a part of a distributed team, you are trusted to work with minimal supervision.
• You want to grow with us. As a part of a growing company, you have an opportunity to make an impact, and you’re keen to build processes that’ll make your job more efficient over time.

​

Things You’ll Do

--------------------

​

Zapier is a fast-growing and remote-first company, so you'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:

​

• Your main responsibility will be managing our Okta instance, including implementing SSO applications, managing onboarding and offboarding and creating automation workflows with Okta Workflows & Zapier to improve the admin and end-user experience
• Develop tools and processes to automate and optimize manual work, user account creation, and integrations with tools. You will frequently work with APIs to power our automations.
• Triage and support IT issues as they arise. Build and improve automations to eliminate frequent requests.
• Perform user account management as part of onboarding and offboarding.
• Identify and implement improvements to our IT infrastructure.
• Work with dozens of SaaS tools, such as Google Workspace, Jira, Slack, 1Password, Zoom, etc.
• Work with the rest of the team to enhance our Mac experience.

​

Application Review:

​

Please note that to ensure our hiring team can review every application, we may remove this posting once we reach a certain number of applicants that allows us to respond in a timely manner. We will be able to repost the position once our review cycles have concluded. Thank you so much for your understanding!

​

How to Apply

----------------

​

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. 

​

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

​

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

​

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

​

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here. 

​

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com. 

​

Application Deadline:

-------------------------

​

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

​

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

​