Hi, We're CarGurus !

Role Overview

​

As the Director, Customer Operations & Support, you will provide overarching support to dealer, revenue, and consumer partners. This role encompasses technology business requirements and prioritization, vendor management, quality assurance, training, and general operational improvements. You will drive strategies and initiatives that enhance efficiency, improve customer and employee experiences, and align with the company’s goals and talent strategies.

​

What You’ll Do

​

• Strategic Leadership:

+ Develop and implement function-specific strategies to promote efficiency and achievement of company goals.

+ Design and execute effective organizational structures and team-specific working methods that enhance productivity and align with talent strategies.

​

• Operational Excellence:

+ Drive process and technology improvements to reduce costs, increase productivity, and enhance customer and employee experiences.

+ Collaborate with leadership to identify, prioritize, and execute cross-functional strategic initiatives.

+ Use data and analytics to measure consumer journeys and team performance, informing and executing continuous improvement initiatives.

+ Work closely with vendor managers to identify and implement process or technology improvements.

​

• Collaboration and Prioritization:

+ Support the triaging and prioritization of improvements across revenue, consumer, and dealer operations.

+ Partner with business leadership teams to develop and implement key processes, metrics, and operational improvements.

​

What You’ll Bring

​

• Education & Experience:

+ Bachelor’s degree required; Master’s in Business Administration a plus.

+ Minimum of 5 years of experience in business operations, with demonstrated leadership skills.

+ Certifications or experience in Lean/Six Sigma methodologies preferred.

+ Experience with back-office or contact center outsourcing is a plus.

+ Experience building quality and training programs is a plus.

+ Familiarity with Salesforce and related technologies is a plus.

​

• Skills & Abilities:

+ Proven ability to lead cross-functional initiatives and manage change effectively.

+ Customer-centric mindset with a focus on delivering exceptional experiences.

+ Ownership mindset: decisive, results-oriented, and action-biased.

+ Strong analytical and data-driven decision-making skills.

​

​

The Field Account Manager (FAM) collaborates with our Quebec dealer partners to manage post-sale dealership onboarding and provide continuous support throughout the customer lifecycle. As the primary contact for our dealer partners, FAMs are responsible for delivering effective and communicative support and offering proactive and consultative feedback. FAMs deliver service and performance-related discussions with a primary focus on retention through engagement, while also influencing revenue growth as an indicator of customer satisfaction. 

​

What you'll do

​

• Manage a portfolio of paying accounts across single dealers and dealership groups.
• Develop expertise in all CarGurus products (Listings, Digital Advertising, Transactional, Digital Retailing) and the automotive industry.
• Build deep and broad relationships with dealership decision-makers and staff, increasing our influence and cultivating CarGurus champions.
• Coordinate and deliver quarterly business reviews in person to dealership decision-makers, in collaboration with the field sales organization.
• Review performance and consult towards improvement in specific areas of their overall business. Educate dealer partners on maximizing the value of the CarGurus platform through engagement with our tools, data, and best practices.
• Work in close alignment with Regional Sales Directors to drive revenue growth opportunities through data-driven consultation and strong relationships.
• Conduct post-sale onboarding training for new dealer partners and personnel for their first 90-day period with a new product.
• Serve as the primary liaison for technical, billing, and content support.
• Collaborate efficiently across departments (support, billing, content, product, and engineering) to communicate key issues within the CarGurus organization.
• Onboarding new dealers that are advertising with Cargurus.
• Could help to translate some documents.

​

What you'll bring

​

• At least two years of Account Management or Client Services experience.
• Ability to adapt quickly to changes in behavior and workflow within an ever-evolving business environment. A demonstrated curiosity and growth mindset.
• Analytical capacity (data analysis, recognizing performance trends and causality) with attention to detail.
• Google Suite (and adjacent) expertise.
• A track record of establishing, maintaining, and growing relationships across multiple levels within an organization.
• Strong time management and organization skills and ownership. Proven ability to prioritize across multiple initiatives reactively and proactively.
• Track record of strategic collaboration and strong communication skills.
• Ability to travel in-market quarterly for QBR and customer-facing engagements.

​

​

Le Spécialiste en gestion de comptes travaille en collaboration avec nos partenaires concessionnaires pour gérer l’intégration après-vente et fournir un soutien continu. En tant que principal point de contact pour nos partenaires concessionnaires, le gestionnaire de compte est chargé d'offrir un support efficace et communicatif tout en fournissant des retours proactifs et consultatifs. Le gestionnaire de compte assure des discussions sur le service et les performances avec un objectif principal : fidéliser les clients par l'engagement, tout en influençant la croissance des revenus comme indicateur de satisfaction client.

​

Ce que vous ferez

​

• Gérer un important portefeuille de clients existants , incluant des concessionnaires individuels et des groupes de concessionnaires.
• Développer une expertise approfondie sur tous les produits CarGurus (Annonces, Publicité numérique, Transactionnel, Commerce numérique) et sur l’industrie automobile.
• Établir des relations solides et étendues avec les décideurs et le personnel des concessionnaires, renforçant notre influence et cultivant des ambassadeurs CarGurus.
• Coordonner et animer des revues de performance trimestrielles à distance et en personne avec les décideurs des concessionnaires, en collaboration avec le personnel de vente sur le terrain.
• Analyser les performances et conseiller sur les améliorations possibles dans des domaines spécifiques de leur activité globale. Former les partenaires concessionnaires à maximiser la valeur de la plateforme CarGurus en utilisant nos outils, données et meilleures pratiques.
• Travailler en étroite collaboration avec les Directeurs régionaux des ventes pour identifier et exploiter des opportunités de croissance des revenus grâce à des consultations basées sur les données et des relations solides.
• Dispenser des formations d'intégration après-vente aux nouveaux partenaires concessionnaires et à leur personnel.
• Servir de principal intermédiaire pour les questions techniques, de facturation et de contenu.
• Collaborer efficacement avec différents départements (support, facturation, contenu, produit, ingénierie) pour communiquer les problèmes clés au sein de l'organisation CarGurus.
• Gérer l’intégration des nouveaux concessionnaires qui font de la publicité avec CarGurus.

​

Ce que vous apportez

​

• Expérience d'au moins 2 ans en gestion de comptes ou en services clients.
• Capacité à s'adapter rapidement aux changements de comportements et de flux de travail dans un environnement commercial en constante évolution, avec une curiosité et un état d’esprit de croissance démontrés.
• Compétences analytiques (analyse de données, reconnaissance des tendances de performance et de leur causalité) avec une attention particulière aux détails.
• Maîtrise de la suite Google (et outils associés).
• Antécédents prouvés dans l’établissement, le maintien et la croissance de relations à différents niveaux d’une organisation.
• Excellentes compétences en gestion du temps, organisation et autonomie. Capacité prouvée à prioriser efficacement plusieurs initiatives, de manière réactive et proactive.
• Antécédents de collaboration stratégique et solides compétences en communication.
• Disponibilité pour des déplacements trimestriels sur le terrain pour des revues de performance et des engagements avec les clients.

The Field Account Manager (FAM) collaborates with our Quebec dealer partners to manage post-sale dealership onboarding and provide continuous support throughout the customer lifecycle. As the primary contact for our dealer partners, FAMs are responsible for delivering effective and communicative support and offering proactive and consultative feedback. FAMs deliver service and performance-related discussions with a primary focus on retention through engagement, while also influencing revenue growth as an indicator of customer satisfaction. 

​

What you'll do

​

• Manage a portfolio of paying accounts across single dealers and dealership groups.
• Develop expertise in all CarGurus products (Listings, Digital Advertising, Transactional, Digital Retailing) and the automotive industry.
• Build deep and broad relationships with dealership decision-makers and staff, increasing our influence and cultivating CarGurus champions.
• Coordinate and deliver quarterly business reviews in person to dealership decision-makers, in collaboration with the field sales organization.
• Review performance and consult towards improvement in specific areas of their overall business. Educate dealer partners on maximizing the value of the CarGurus platform through engagement with our tools, data, and best practices.
• Work in close alignment with Regional Sales Directors to drive revenue growth opportunities through data-driven consultation and strong relationships.
• Conduct post-sale onboarding training for new dealer partners and personnel for their first 90-day period with a new product.
• Serve as the primary liaison for technical, billing, and content support.
• Collaborate efficiently across departments (support, billing, content, product, and engineering) to communicate key issues within the CarGurus organization.
• Onboarding new dealers that are advertising with Cargurus.
• Could help to translate some documents.

​

What you'll bring

​

• At least two years of Account Management or Client Services experience.
• Ability to adapt quickly to changes in behavior and workflow within an ever-evolving business environment. A demonstrated curiosity and growth mindset.
• Analytical capacity (data analysis, recognizing performance trends and causality) with attention to detail.
• Google Suite (and adjacent) expertise.
• A track record of establishing, maintaining, and growing relationships across multiple levels within an organization.
• Strong time management and organization skills and ownership. Proven ability to prioritize across multiple initiatives reactively and proactively.
• Track record of strategic collaboration and strong communication skills.
• Ability to travel in-market quarterly for QBR and customer-facing engagements.

​

​

Le Spécialiste en gestion de comptes travaille en collaboration avec nos partenaires concessionnaires pour gérer l’intégration après-vente et fournir un soutien continu. En tant que principal point de contact pour nos partenaires concessionnaires, le gestionnaire de compte est chargé d'offrir un support efficace et communicatif tout en fournissant des retours proactifs et consultatifs. Le gestionnaire de compte assure des discussions sur le service et les performances avec un objectif principal : fidéliser les clients par l'engagement, tout en influençant la croissance des revenus comme indicateur de satisfaction client.

​

Ce que vous ferez

​

• Gérer un important portefeuille de clients existants , incluant des concessionnaires individuels et des groupes de concessionnaires.
• Développer une expertise approfondie sur tous les produits CarGurus (Annonces, Publicité numérique, Transactionnel, Commerce numérique) et sur l’industrie automobile.
• Établir des relations solides et étendues avec les décideurs et le personnel des concessionnaires, renforçant notre influence et cultivant des ambassadeurs CarGurus.
• Coordonner et animer des revues de performance trimestrielles à distance et en personne avec les décideurs des concessionnaires, en collaboration avec le personnel de vente sur le terrain.
• Analyser les performances et conseiller sur les améliorations possibles dans des domaines spécifiques de leur activité globale. Former les partenaires concessionnaires à maximiser la valeur de la plateforme CarGurus en utilisant nos outils, données et meilleures pratiques.
• Travailler en étroite collaboration avec les Directeurs régionaux des ventes pour identifier et exploiter des opportunités de croissance des revenus grâce à des consultations basées sur les données et des relations solides.
• Dispenser des formations d'intégration après-vente aux nouveaux partenaires concessionnaires et à leur personnel.
• Servir de principal intermédiaire pour les questions techniques, de facturation et de contenu.
• Collaborer efficacement avec différents départements (support, facturation, contenu, produit, ingénierie) pour communiquer les problèmes clés au sein de l'organisation CarGurus.
• Gérer l’intégration des nouveaux concessionnaires qui font de la publicité avec CarGurus.

​

Ce que vous apportez

​

• Expérience d'au moins 2 ans en gestion de comptes ou en services clients.
• Capacité à s'adapter rapidement aux changements de comportements et de flux de travail dans un environnement commercial en constante évolution, avec une curiosité et un état d’esprit de croissance démontrés.
• Compétences analytiques (analyse de données, reconnaissance des tendances de performance et de leur causalité) avec une attention particulière aux détails.
• Maîtrise de la suite Google (et outils associés).
• Antécédents prouvés dans l’établissement, le maintien et la croissance de relations à différents niveaux d’une organisation.
• Excellentes compétences en gestion du temps, organisation et autonomie. Capacité prouvée à prioriser efficacement plusieurs initiatives, de manière réactive et proactive.
• Antécédents de collaboration stratégique et solides compétences en communication.
• Disponibilité pour des déplacements trimestriels sur le terrain pour des revues de performance et des engagements avec les clients.

The Field Account Manager (FAM) collaborates with our Quebec dealer partners to manage post-sale dealership onboarding and provide continuous support throughout the customer lifecycle. As the primary contact for our dealer partners, FAMs are responsible for delivering effective and communicative support and offering proactive and consultative feedback. FAMs deliver service and performance-related discussions with a primary focus on retention through engagement, while also influencing revenue growth as an indicator of customer satisfaction. 

​

What you'll do

​

• Manage a portfolio of paying accounts across single dealers and dealership groups.
• Develop expertise in all CarGurus products (Listings, Digital Advertising, Transactional, Digital Retailing) and the automotive industry.
• Build deep and broad relationships with dealership decision-makers and staff, increasing our influence and cultivating CarGurus champions.
• Coordinate and deliver quarterly business reviews in person to dealership decision-makers, in collaboration with the field sales organization.
• Review performance and consult towards improvement in specific areas of their overall business. Educate dealer partners on maximizing the value of the CarGurus platform through engagement with our tools, data, and best practices.
• Work in close alignment with Regional Sales Directors to drive revenue growth opportunities through data-driven consultation and strong relationships.
• Conduct post-sale onboarding training for new dealer partners and personnel for their first 90-day period with a new product.
• Serve as the primary liaison for technical, billing, and content support.
• Collaborate efficiently across departments (support, billing, content, product, and engineering) to communicate key issues within the CarGurus organization.
• Onboarding new dealers that are advertising with Cargurus.
• Could help to translate some documents.

​

What you'll bring

​

• At least two years of Account Management or Client Services experience.
• Ability to adapt quickly to changes in behavior and workflow within an ever-evolving business environment. A demonstrated curiosity and growth mindset.
• Analytical capacity (data analysis, recognizing performance trends and causality) with attention to detail.
• Google Suite (and adjacent) expertise.
• A track record of establishing, maintaining, and growing relationships across multiple levels within an organization.
• Strong time management and organization skills and ownership. Proven ability to prioritize across multiple initiatives reactively and proactively.
• Track record of strategic collaboration and strong communication skills.
• Ability to travel in-market quarterly for QBR and customer-facing engagements.

​

​

Le Spécialiste en gestion de comptes travaille en collaboration avec nos partenaires concessionnaires pour gérer l’intégration après-vente et fournir un soutien continu. En tant que principal point de contact pour nos partenaires concessionnaires, le gestionnaire de compte est chargé d'offrir un support efficace et communicatif tout en fournissant des retours proactifs et consultatifs. Le gestionnaire de compte assure des discussions sur le service et les performances avec un objectif principal : fidéliser les clients par l'engagement, tout en influençant la croissance des revenus comme indicateur de satisfaction client.

​

Ce que vous ferez

​

• Gérer un important portefeuille de clients existants , incluant des concessionnaires individuels et des groupes de concessionnaires.
• Développer une expertise approfondie sur tous les produits CarGurus (Annonces, Publicité numérique, Transactionnel, Commerce numérique) et sur l’industrie automobile.
• Établir des relations solides et étendues avec les décideurs et le personnel des concessionnaires, renforçant notre influence et cultivant des ambassadeurs CarGurus.
• Coordonner et animer des revues de performance trimestrielles à distance et en personne avec les décideurs des concessionnaires, en collaboration avec le personnel de vente sur le terrain.
• Analyser les performances et conseiller sur les améliorations possibles dans des domaines spécifiques de leur activité globale. Former les partenaires concessionnaires à maximiser la valeur de la plateforme CarGurus en utilisant nos outils, données et meilleures pratiques.
• Travailler en étroite collaboration avec les Directeurs régionaux des ventes pour identifier et exploiter des opportunités de croissance des revenus grâce à des consultations basées sur les données et des relations solides.
• Dispenser des formations d'intégration après-vente aux nouveaux partenaires concessionnaires et à leur personnel.
• Servir de principal intermédiaire pour les questions techniques, de facturation et de contenu.
• Collaborer efficacement avec différents départements (support, facturation, contenu, produit, ingénierie) pour communiquer les problèmes clés au sein de l'organisation CarGurus.
• Gérer l’intégration des nouveaux concessionnaires qui font de la publicité avec CarGurus.

​

Ce que vous apportez

​

• Expérience d'au moins 2 ans en gestion de comptes ou en services clients.
• Capacité à s'adapter rapidement aux changements de comportements et de flux de travail dans un environnement commercial en constante évolution, avec une curiosité et un état d’esprit de croissance démontrés.
• Compétences analytiques (analyse de données, reconnaissance des tendances de performance et de leur causalité) avec une attention particulière aux détails.
• Maîtrise de la suite Google (et outils associés).
• Antécédents prouvés dans l’établissement, le maintien et la croissance de relations à différents niveaux d’une organisation.
• Excellentes compétences en gestion du temps, organisation et autonomie. Capacité prouvée à prioriser efficacement plusieurs initiatives, de manière réactive et proactive.
• Antécédents de collaboration stratégique et solides compétences en communication.
• Disponibilité pour des déplacements trimestriels sur le terrain pour des revues de performance et des engagements avec les clients.

Role Overview: 

​

Account Directors build and manage relationships with automotive dealers (Franchise and Independent), advising them on digital marketing strategies to enhance their online presence. This role fosters long-term dealership relationships, driving growth and innovation across the auto industry.

​

What You’ll Do:

​

• Cultivate relationships with automotive retailers as a trusted advisor.
• Drive new business while maintaining existing relationships.
• Provide feedback to internal teams on product improvements.
• Travel frequently within your region to deliver tailored solutions.

​

What We’re Looking For:

​

• 5+ years of consultative sales experience, ideally in automotive.
• Motivated self-starters who thrive in a fast-paced environment.
• Willingness to travel frequently within the region.(Montréal, Rive-Sud de Montréal, Estrie)

​

Apply Now: 

​

We encourage you to apply, even if you don’t meet every requirement. We’ll keep your application on file and reach out when there’s an opening in your area. We look forward to connecting with you!

​

Working at CarGurus

​

We reward our Gurus’ curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. 

​

We welcome all

​

CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential—starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That’s why we hope you’ll apply even if you don’t check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid

​

​

​

Aperçu du Poste

​

En tant que Directeur Régional des Ventes, vous serez chargé d’établir et de maintenir des relations avec les concessionnaires automobiles (franchisés et indépendants), en leur fournissant des conseils stratégiques sur le marketing digital pour renforcer leur présence en ligne. Dans ce rôle, vous favoriserez des partenariats à long terme avec les concessionnaires tout en stimulant la croissance et l’innovation dans l’industrie automobile.

​

Principales Responsabilités

​

• Développer des relations solides et de confiance avec les détaillants automobiles.
• Générer de nouvelles opportunités commerciales tout en entretenant les comptes existants.
• Servir d’intermédiaire entre les clients et les équipes internes, en partageant des retours pour améliorer les produits.
• Voyager fréquemment dans votre région pour proposer des solutions sur mesure et répondre aux besoins des clients.

​

Ce que Nous Recherchons

​

• Minimum de 5 ans d’expérience en ventes consultatives, idéalement dans l’industrie automobile.
• Personnes motivées et autonomes, capables de prospérer dans un environnement dynamique.
• Disponibilité pour des déplacements fréquents dans la région attribuée. (Montréal, Rive-Sud de Montréal, Estrie)

​

Comment Postuler

​

Nous vous encourageons à postuler, même si vous ne remplissez pas toutes les qualifications mentionnées. Votre candidature sera conservée dans nos dossiers, et nous vous contacterons dès qu’une opportunité se présentera dans votre région. Nous sommes impatients de faire votre connaissance !

​

Pourquoi Travailler chez CarGurus

​

Chez CarGurus, nous récompensons la curiosité et la passion avec des avantages exceptionnels et une rémunération compétitive, incluant des actions pour tous les employés dès leur embauche et tout au long de leur évolution chez nous. Nos programmes de développement de carrière, nos initiatives de dons d’entreprise, ainsi que nos groupes de ressources pour employés offrent des opportunités de connexion tout en ayant un impact significatif.

​

Notre modèle de travail hybride flexible et nos politiques généreuses de congés mettent l’accent sur l’équilibre travail-vie personnelle et le bien-être.

​

Diversité et Inclusion

​

Chez CarGurus, nous célébrons la diversité et nous nous efforçons de créer un environnement de travail inclusif où chacun peut être authentique. Nous nous engageons à offrir des opportunités égales, quelles que soient la race, la couleur, la religion, l’origine nationale, l’âge, le sexe, l’état civil, le handicap, le statut de vétéran, l’orientation sexuelle ou l’identité de genre.

​

Nous vous encourageons à postuler, même si vous ne répondez pas à toutes les exigences. Si vous avez besoin d’accommodements lors du processus de recrutement en raison d’un handicap, faites-le-nous savoir afin que nous puissions vous offrir le soutien nécessaire. Chez CarGurus, nous apprécions ce qui vous rend unique et sommes impatients de découvrir ce que vous pouvez apporter à notre équipe.

​

#LI-Hybrid

​

​

​

Role Overview: 

​

Account Directors build and manage relationships with automotive dealers (Franchise and Independent), advising them on digital marketing strategies to enhance their online presence. This role fosters long-term dealership relationships, driving growth and innovation across the auto industry.

​

What You’ll Do:

​

• Cultivate relationships with automotive retailers as a trusted advisor.
• Drive new business while maintaining existing relationships.
• Provide feedback to internal teams on product improvements.
• Travel frequently within your region to deliver tailored solutions.

​

What We’re Looking For:

​

• 5+ years of consultative sales experience, ideally in automotive.
• Motivated self-starters who thrive in a fast-paced environment.
• Willingness to travel frequently within the region.(Montréal, Rive-Sud de Montréal, Estrie)

​

Apply Now: 

​

We encourage you to apply, even if you don’t meet every requirement. We’ll keep your application on file and reach out when there’s an opening in your area. We look forward to connecting with you!

​

Working at CarGurus

​

We reward our Gurus’ curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. 

​

We welcome all

​

CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential—starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That’s why we hope you’ll apply even if you don’t check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid

​

​

​

Aperçu du Poste

​

En tant que Directeur Régional des Ventes, vous serez chargé d’établir et de maintenir des relations avec les concessionnaires automobiles (franchisés et indépendants), en leur fournissant des conseils stratégiques sur le marketing digital pour renforcer leur présence en ligne. Dans ce rôle, vous favoriserez des partenariats à long terme avec les concessionnaires tout en stimulant la croissance et l’innovation dans l’industrie automobile.

​

Principales Responsabilités

​

• Développer des relations solides et de confiance avec les détaillants automobiles.
• Générer de nouvelles opportunités commerciales tout en entretenant les comptes existants.
• Servir d’intermédiaire entre les clients et les équipes internes, en partageant des retours pour améliorer les produits.
• Voyager fréquemment dans votre région pour proposer des solutions sur mesure et répondre aux besoins des clients.

​

Ce que Nous Recherchons

​

• Minimum de 5 ans d’expérience en ventes consultatives, idéalement dans l’industrie automobile.
• Personnes motivées et autonomes, capables de prospérer dans un environnement dynamique.
• Disponibilité pour des déplacements fréquents dans la région attribuée. (Montréal, Rive-Sud de Montréal, Estrie)

​

Comment Postuler

​

Nous vous encourageons à postuler, même si vous ne remplissez pas toutes les qualifications mentionnées. Votre candidature sera conservée dans nos dossiers, et nous vous contacterons dès qu’une opportunité se présentera dans votre région. Nous sommes impatients de faire votre connaissance !

​

Pourquoi Travailler chez CarGurus

​

Chez CarGurus, nous récompensons la curiosité et la passion avec des avantages exceptionnels et une rémunération compétitive, incluant des actions pour tous les employés dès leur embauche et tout au long de leur évolution chez nous. Nos programmes de développement de carrière, nos initiatives de dons d’entreprise, ainsi que nos groupes de ressources pour employés offrent des opportunités de connexion tout en ayant un impact significatif.

​

Notre modèle de travail hybride flexible et nos politiques généreuses de congés mettent l’accent sur l’équilibre travail-vie personnelle et le bien-être.

​

Diversité et Inclusion

​

Chez CarGurus, nous célébrons la diversité et nous nous efforçons de créer un environnement de travail inclusif où chacun peut être authentique. Nous nous engageons à offrir des opportunités égales, quelles que soient la race, la couleur, la religion, l’origine nationale, l’âge, le sexe, l’état civil, le handicap, le statut de vétéran, l’orientation sexuelle ou l’identité de genre.

​

Nous vous encourageons à postuler, même si vous ne répondez pas à toutes les exigences. Si vous avez besoin d’accommodements lors du processus de recrutement en raison d’un handicap, faites-le-nous savoir afin que nous puissions vous offrir le soutien nécessaire. Chez CarGurus, nous apprécions ce qui vous rend unique et sommes impatients de découvrir ce que vous pouvez apporter à notre équipe.

​

#LI-Hybrid

​

​

​

Role Overview: 

​

Account Directors build and manage relationships with automotive dealers (Franchise and Independent), advising them on digital marketing strategies to enhance their online presence. This role fosters long-term dealership relationships, driving growth and innovation across the auto industry.

​

What You’ll Do:

​

• Cultivate relationships with automotive retailers as a trusted advisor.
• Drive new business while maintaining existing relationships.
• Provide feedback to internal teams on product improvements.
• Travel frequently within your region to deliver tailored solutions.

​

What We’re Looking For:

​

• 5+ years of consultative sales experience, ideally in automotive.
• Motivated self-starters who thrive in a fast-paced environment.
• Willingness to travel frequently within the region.(Montréal, Rive-Sud de Montréal, Estrie)

​

Apply Now: 

​

We encourage you to apply, even if you don’t meet every requirement. We’ll keep your application on file and reach out when there’s an opening in your area. We look forward to connecting with you!

​

Working at CarGurus

​

We reward our Gurus’ curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. 

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We welcome all

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CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential—starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That’s why we hope you’ll apply even if you don’t check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid

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Aperçu du Poste

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En tant que Directeur Régional des Ventes, vous serez chargé d’établir et de maintenir des relations avec les concessionnaires automobiles (franchisés et indépendants), en leur fournissant des conseils stratégiques sur le marketing digital pour renforcer leur présence en ligne. Dans ce rôle, vous favoriserez des partenariats à long terme avec les concessionnaires tout en stimulant la croissance et l’innovation dans l’industrie automobile.

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Principales Responsabilités

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• Développer des relations solides et de confiance avec les détaillants automobiles.
• Générer de nouvelles opportunités commerciales tout en entretenant les comptes existants.
• Servir d’intermédiaire entre les clients et les équipes internes, en partageant des retours pour améliorer les produits.
• Voyager fréquemment dans votre région pour proposer des solutions sur mesure et répondre aux besoins des clients.

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Ce que Nous Recherchons

​

• Minimum de 5 ans d’expérience en ventes consultatives, idéalement dans l’industrie automobile.
• Personnes motivées et autonomes, capables de prospérer dans un environnement dynamique.
• Disponibilité pour des déplacements fréquents dans la région attribuée. (Montréal, Rive-Sud de Montréal, Estrie)

​

Comment Postuler

​

Nous vous encourageons à postuler, même si vous ne remplissez pas toutes les qualifications mentionnées. Votre candidature sera conservée dans nos dossiers, et nous vous contacterons dès qu’une opportunité se présentera dans votre région. Nous sommes impatients de faire votre connaissance !

​

Pourquoi Travailler chez CarGurus

​

Chez CarGurus, nous récompensons la curiosité et la passion avec des avantages exceptionnels et une rémunération compétitive, incluant des actions pour tous les employés dès leur embauche et tout au long de leur évolution chez nous. Nos programmes de développement de carrière, nos initiatives de dons d’entreprise, ainsi que nos groupes de ressources pour employés offrent des opportunités de connexion tout en ayant un impact significatif.

​

Notre modèle de travail hybride flexible et nos politiques généreuses de congés mettent l’accent sur l’équilibre travail-vie personnelle et le bien-être.

​

Diversité et Inclusion

​

Chez CarGurus, nous célébrons la diversité et nous nous efforçons de créer un environnement de travail inclusif où chacun peut être authentique. Nous nous engageons à offrir des opportunités égales, quelles que soient la race, la couleur, la religion, l’origine nationale, l’âge, le sexe, l’état civil, le handicap, le statut de vétéran, l’orientation sexuelle ou l’identité de genre.

​

Nous vous encourageons à postuler, même si vous ne répondez pas à toutes les exigences. Si vous avez besoin d’accommodements lors du processus de recrutement en raison d’un handicap, faites-le-nous savoir afin que nous puissions vous offrir le soutien nécessaire. Chez CarGurus, nous apprécions ce qui vous rend unique et sommes impatients de découvrir ce que vous pouvez apporter à notre équipe.

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#LI-Hybrid

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Role overview

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CarGurus is looking for a Corporate Development Director to join our team to participate in the full cycle of M&A deals, including sourcing, diligence, negotiation, and execution.  

We are looking for a highly motivated self-starter to help manage sourcing through our deal pipeline, conduct rigorous due diligence efforts, assist with transaction execution, and coordinate post-merger integration efforts. With excellent financial and analytical skills and a down-to Earth business sense, this person will partner closely with leaders across our organization.   

This person will have the unique opportunity to help execute CarGurus’ strategic acquisition roadmap, and will be a key member of the Corporate Strategy team. The role will be highly cross-functional and a successful candidate will possess analytical horsepower as well as strong communication and organizational abilities.

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What you'll do

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• Perform market research, build industry landscapes, and identify and engage with target opportunities
• Partner with leadership across the organization to identify and create M&A strategy that accelerates our corporate strategy and vision
• Build and refine financial models for company valuation purposes, and analyze and interpret financial statements
• Own strategic relationships—launch, manage, optimize and scale existing and new relationships with potential acquisition targets and contact persons
• Work with executives and colleagues, target company management teams and external advisors on a regular basis
• Research and understand new business trends and leverage expert interviews to build insights / recommendations on new business opportunities
• Maintain deal pipeline, track market M&A activity, draft internal updates, and create deal review presentations for VP of Corporate Strategy and select members of the Executive Team
• Actively spend time in market, building relationships with and engaging potential targets, industry peers, existing partners/vendors and customers to inform our corporate development point of view
• Develop and own the achievement of corporate development goals

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What you'll bring

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• 8-10+ years of professional experience—investment banking, VC/PE, corporate M&A or management consulting (M&A focus) experience preferred
• Proven track record of executing value-driven acquisitions, deal ideation through due diligence
• Strategic / analytical mindset with an ability to think broadly, refine questions, and develop analytical frameworks
• Strong grounding in financial analysis, capital allocation, and valuation methodologies
• Capable of effectively tracking and reporting on deal pipeline
• Experience evaluating build / buy / partner approach to strategic opportunities
• Ability to problem solve and create structure in complex and sometimes ambiguous environments
• Demonstrated success working closely with senior executive leadership, and experience influencing across the organization
• Self-motivated, well-organized and detail-oriented
• Business mindset with experience driving metrics-oriented outcomes
• Innovative mindset, able to identify unconventional opportunities for growth
• Excellent analytical skill set—able to translate quantitative and qualitative inputs into actionable strategic direction
• Possess project management ability to complete deal components, such as managing a cross-functional due-diligence team, under deadline constraints
• Experience and deep understanding of SaaS business models; understanding of the automotive tech landscape preferred

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Role overview

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As a member of the PS team, this member will be responsible for onboarding and supporting the SMC product. They will be working on product configuration and activation, onboarding product and usage training to internal and external teams with a strong engagement with product and commercial teams for product improvements.

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What you'll do

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• Configure product features live with dealers via phone/video
• Feedback loop for external and internal stakeholders
• Training and best practices to dealers & internal teams , provide resources and guidance to achieve success on the product
• Troubleshoot internal inquiries via slack and cases
• Troubleshoot and coordinate with vendors product support needs
• Responsible for rescheduling no-show meetings with dealers
• Drive projects to continuously improve process and product adoption
• Collaboration with CarOffer for product configuration and activation

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What you'll bring

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• Strongly recommend dealership background
• Salesforce Knowledge a plus
• Strong presentation skills
• Deeper knowledge of product-adjacent (dealer ops, financing, etc..) topics creating a higher level of dealer consultation and support
• Ability to navigate multiple contacts within a dealership as needed

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Role Overview

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As a Sales Recruiter you will be seen as a trusted advisor to the business on end to end recruitment process. You will help identify issues or opportunities in our hiring process, and work through challenges that arise with routine guidance. You will be working in a full desk capacity to source, recruit and hire for sales professionals.

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What you'll do

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• Collaborate with your team to support or lead recruitment efforts for new and existing individual contributor (IC) roles, managing candidates throughout the entire recruitment process.
• Recruit for a variety of roles across the organization based on hiring needs, including roles outside your primary area of focus.
• Participate in team initiatives to enhance recruitment processes and improve overall efficiency.
• Use data and market insights to guide and inform hiring teams about their searches and broader talent trends.
• Build and maintain strong relationships with internal stakeholders, including hiring teams, HR Business Partners,
• Compensation, FP&A, and HR Operations, to ensure seamless experiences for candidates and interviewers.
• Lead regular updates with hiring teams on active searches, facilitate interviews (on-site and virtual), lead debriefs, and present employment offers on behalf of CarGurus.
• Leverage sourcing tools (e.g., LinkedIn Recruiter), your professional network, and market knowledge to ensure a steady pipeline of candidates for open roles.
• Represent CarGurus at recruiting events and contribute to the company's social media presence to attract and engage talent.
• Focus on hiring exceptional talent while delivering an outstanding candidate experience through clear communication and insights about CarGurus.
• Use your expertise in compensation structures (base, bonus, variable commission plans, equity, etc.) to secure enthusiastic team members within CarGurus' defined compensation framework.

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What you'll bring

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• You have 2+ years of recruiting experience in a corporate or agency setting, with a preference for experience in sales recruitment.
• You are familiar with applicant tracking systems and sourcing tools.
• You have a customer-focused approach and excel at building relationships with a diverse range of stakeholders.
• You are committed to building inclusive teams and thoughtfully incorporate diversity, equity, inclusion, and belonging into the hiring process.
• You have a proven track record of delivering results in a collaborative environment.
• You handle confidential information with integrity and demonstrate professionalism in all aspects of your work.
• You are detail-oriented and communicate effectively with both candidates and internal partners.

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The Field Account Manager (FAM) collaborates with our Quebec dealer partners to manage post-sale dealership onboarding and provide continuous support throughout the customer lifecycle. As the primary contact for our dealer partners, FAMs are responsible for delivering effective and communicative support and offering proactive and consultative feedback. FAMs deliver service and performance-related discussions with a primary focus on retention through engagement, while also influencing revenue growth as an indicator of customer satisfaction. 

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What you'll do

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• Manage a portfolio of paying accounts across single dealers and dealership groups.
• Develop expertise in all CarGurus products (Listings, Digital Advertising, Transactional, Digital Retailing) and the automotive industry.
• Build deep and broad relationships with dealership decision-makers and staff, increasing our influence and cultivating CarGurus champions.
• Coordinate and deliver quarterly business reviews in person to dealership decision-makers, in collaboration with the field sales organization.
• Review performance and consult towards improvement in specific areas of their overall business. Educate dealer partners on maximizing the value of the CarGurus platform through engagement with our tools, data, and best practices.
• Work in close alignment with Regional Sales Directors to drive revenue growth opportunities through data-driven consultation and strong relationships.
• Conduct post-sale onboarding training for new dealer partners and personnel for their first 90-day period with a new product.
• Serve as the primary liaison for technical, billing, and content support.
• Collaborate efficiently across departments (support, billing, content, product, and engineering) to communicate key issues within the CarGurus organization.
• Onboarding new dealers that are advertising with Cargurus.
• Could help to translate some documents.

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What you'll bring

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• At least two years of Account Management or Client Services experience.
• Ability to adapt quickly to changes in behavior and workflow within an ever-evolving business environment. A demonstrated curiosity and growth mindset.
• Analytical capacity (data analysis, recognizing performance trends and causality) with attention to detail.
• Google Suite (and adjacent) expertise.
• A track record of establishing, maintaining, and growing relationships across multiple levels within an organization.
• Strong time management and organization skills and ownership. Proven ability to prioritize across multiple initiatives reactively and proactively.
• Track record of strategic collaboration and strong communication skills.
• Ability to travel in-market quarterly for QBR and customer-facing engagements.

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Le Spécialiste en gestion de comptes travaille en collaboration avec nos partenaires concessionnaires pour gérer l’intégration après-vente et fournir un soutien continu. En tant que principal point de contact pour nos partenaires concessionnaires, le gestionnaire de compte est chargé d'offrir un support efficace et communicatif tout en fournissant des retours proactifs et consultatifs. Le gestionnaire de compte assure des discussions sur le service et les performances avec un objectif principal : fidéliser les clients par l'engagement, tout en influençant la croissance des revenus comme indicateur de satisfaction client.

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Ce que vous ferez

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• Gérer un important portefeuille de clients existants , incluant des concessionnaires individuels et des groupes de concessionnaires.
• Développer une expertise approfondie sur tous les produits CarGurus (Annonces, Publicité numérique, Transactionnel, Commerce numérique) et sur l’industrie automobile.
• Établir des relations solides et étendues avec les décideurs et le personnel des concessionnaires, renforçant notre influence et cultivant des ambassadeurs CarGurus.
• Coordonner et animer des revues de performance trimestrielles à distance et en personne avec les décideurs des concessionnaires, en collaboration avec le personnel de vente sur le terrain.
• Analyser les performances et conseiller sur les améliorations possibles dans des domaines spécifiques de leur activité globale. Former les partenaires concessionnaires à maximiser la valeur de la plateforme CarGurus en utilisant nos outils, données et meilleures pratiques.
• Travailler en étroite collaboration avec les Directeurs régionaux des ventes pour identifier et exploiter des opportunités de croissance des revenus grâce à des consultations basées sur les données et des relations solides.
• Dispenser des formations d'intégration après-vente aux nouveaux partenaires concessionnaires et à leur personnel.
• Servir de principal intermédiaire pour les questions techniques, de facturation et de contenu.
• Collaborer efficacement avec différents départements (support, facturation, contenu, produit, ingénierie) pour communiquer les problèmes clés au sein de l'organisation CarGurus.
• Gérer l’intégration des nouveaux concessionnaires qui font de la publicité avec CarGurus.

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Ce que vous apportez

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• Expérience d'au moins 2 ans en gestion de comptes ou en services clients.
• Capacité à s'adapter rapidement aux changements de comportements et de flux de travail dans un environnement commercial en constante évolution, avec une curiosité et un état d’esprit de croissance démontrés.
• Compétences analytiques (analyse de données, reconnaissance des tendances de performance et de leur causalité) avec une attention particulière aux détails.
• Maîtrise de la suite Google (et outils associés).
• Antécédents prouvés dans l’établissement, le maintien et la croissance de relations à différents niveaux d’une organisation.
• Excellentes compétences en gestion du temps, organisation et autonomie. Capacité prouvée à prioriser efficacement plusieurs initiatives, de manière réactive et proactive.
• Antécédents de collaboration stratégique et solides compétences en communication.
• Disponibilité pour des déplacements trimestriels sur le terrain pour des revues de performance et des engagements avec les clients.

Role overview

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The FP&A team is looking to hire a highly motivated individual to help shape the future of CarGurus. This individual will be responsible for driving results by instilling a new ROI driven decision framework through the development of initiative business cases and by becoming the go-to person on capital allocation related topics. You will be leading key cross-functional initiatives, driving decision-making and results through detailed ad hoc financial analysis and modeling and providing thought leadership to counterparts within the organization. 

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You will work both independently and with peers on high-priority strategic projects with regular opportunities to communicate and work with the Senior Leadership team.

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This position reports into the FP&A function but works with leaders from across the company. You will be providing leadership to cross-functional teams by developing new initiative cost benefit analysis as well as driving capital allocation reporting, insights and recommendations.

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What you'll do

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• Create and rigorously assess business cases and stress test against market and customer needs. Outline financial returns to aid in capital allocation decisions.
• Act as an internal ‘financial consultant’ by assisting company leaders to assess their capital allocations, build robust analytics and provide influencing recommendations.
• Develop and maintain complex financial models to analyze current and future financial performance, supporting key business decisions and investment strategies.
• Create and maintain a robust capital allocation framework, reporting, and tracking
• Monitor and analyze financial performance across products, identifying key trends, variances, and opportunities for improvement.
• Provide financial thought partnership to leadership and business partners, and work on projects that identify and harness growth and cost opportunities.
• Synthesize and present findings to Senior Leadership and organizational team members, as necessary.
• Support forecasting, annual budgeting, and 3-year long term strategy and financial plans to deliver organic growth, margin, and cash in line with business expectations.
• Prepare detailed ad hoc analysis in preparation for financial reviews.
• Ability to manage multiple high priorities and high visibility deliverables
• Excellent Executive presentation, facilitation, and communication skills
• Ability to work independently while demonstrating technical and cross functional flexibility to adapt to varying work dynamics dependent upon project needs.
• Lead internal process scope, launch & execution of internal business cases and robust capital allocation across the organization.
• Mentor junior team members to support business case creation, capital allocation analysis, and analytical framework development.
• Promote an open, collaborative environment built on trust to foster positive teamwork.
• Empower and lead teams of cross-functional resources in a matrixed organization with contending priorities, with or without direct authority or reporting relationships.

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What you'll bring

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• 7-10 years of relevant professional experience in FP&A, strategy, and/or consulting
• Bachelor’s or Master’s degree in Finance, Business or related field.
• Experience rolling out or supporting capital allocations across an organization strongly preferred
• Experience working for a large public company strongly preferred; consulting or banking background is a plus
• Business judgment, dynamic analytical problem solving, quantitative analysis, organizational skills, and information synthesizing capabilities.
• Exceptional quantitative and financial modeling with high proficiency in Excel, PowerPoint, G-Suite applications; Adaptive Insights and NetSuite experience a plus.
• Ability to work in Excel with unstructured data sets to glean insights.
• Excellent verbal and written communications – clear and concise with the ability to present in formal and informal settings to influence teams, as well as Executive partners
• Strategic / analytical approach with an ability to think broadly, refine questions, and develop analytical frameworks
• Demonstrated success working closely with Senior Leadership, and experience influencing across the organization
• Apply strength in performing sophisticated analyses and the ability to present data and recommendations to a variety of audiences throughout an organization.
• Self-starter who is self-directed, highly motivated, intellectually curious and proactive.

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Role Overview: 

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Account Directors build and manage relationships with automotive dealers (Franchise and Independent), advising them on digital marketing strategies to enhance their online presence. This role fosters long-term dealership relationships, driving growth and innovation across the auto industry.

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What You’ll Do:

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• Cultivate relationships with automotive retailers as a trusted advisor.
• Drive new business while maintaining existing relationships.
• Provide feedback to internal teams on product improvements.
• Travel frequently within your region to deliver tailored solutions.

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What We’re Looking For:

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• 5+ years of consultative sales experience, ideally in automotive.
• Motivated self-starters who thrive in a fast-paced environment.
• Willingness to travel frequently within the region.(Montréal, Rive-Sud de Montréal, Estrie)

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Apply Now: 

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We encourage you to apply, even if you don’t meet every requirement. We’ll keep your application on file and reach out when there’s an opening in your area. We look forward to connecting with you!

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Working at CarGurus

​

We reward our Gurus’ curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. 

​

We welcome all

​

CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential—starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That’s why we hope you’ll apply even if you don’t check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid

​

​

​

Aperçu du Poste

​

En tant que Directeur Régional des Ventes, vous serez chargé d’établir et de maintenir des relations avec les concessionnaires automobiles (franchisés et indépendants), en leur fournissant des conseils stratégiques sur le marketing digital pour renforcer leur présence en ligne. Dans ce rôle, vous favoriserez des partenariats à long terme avec les concessionnaires tout en stimulant la croissance et l’innovation dans l’industrie automobile.

​

Principales Responsabilités

​

• Développer des relations solides et de confiance avec les détaillants automobiles.
• Générer de nouvelles opportunités commerciales tout en entretenant les comptes existants.
• Servir d’intermédiaire entre les clients et les équipes internes, en partageant des retours pour améliorer les produits.
• Voyager fréquemment dans votre région pour proposer des solutions sur mesure et répondre aux besoins des clients.

​

Ce que Nous Recherchons

​

• Minimum de 5 ans d’expérience en ventes consultatives, idéalement dans l’industrie automobile.
• Personnes motivées et autonomes, capables de prospérer dans un environnement dynamique.
• Disponibilité pour des déplacements fréquents dans la région attribuée. (Montréal, Rive-Sud de Montréal, Estrie)

​

Comment Postuler

​

Nous vous encourageons à postuler, même si vous ne remplissez pas toutes les qualifications mentionnées. Votre candidature sera conservée dans nos dossiers, et nous vous contacterons dès qu’une opportunité se présentera dans votre région. Nous sommes impatients de faire votre connaissance !

​

Pourquoi Travailler chez CarGurus

​

Chez CarGurus, nous récompensons la curiosité et la passion avec des avantages exceptionnels et une rémunération compétitive, incluant des actions pour tous les employés dès leur embauche et tout au long de leur évolution chez nous. Nos programmes de développement de carrière, nos initiatives de dons d’entreprise, ainsi que nos groupes de ressources pour employés offrent des opportunités de connexion tout en ayant un impact significatif.

​

Notre modèle de travail hybride flexible et nos politiques généreuses de congés mettent l’accent sur l’équilibre travail-vie personnelle et le bien-être.

​

Diversité et Inclusion

​

Chez CarGurus, nous célébrons la diversité et nous nous efforçons de créer un environnement de travail inclusif où chacun peut être authentique. Nous nous engageons à offrir des opportunités égales, quelles que soient la race, la couleur, la religion, l’origine nationale, l’âge, le sexe, l’état civil, le handicap, le statut de vétéran, l’orientation sexuelle ou l’identité de genre.

​

Nous vous encourageons à postuler, même si vous ne répondez pas à toutes les exigences. Si vous avez besoin d’accommodements lors du processus de recrutement en raison d’un handicap, faites-le-nous savoir afin que nous puissions vous offrir le soutien nécessaire. Chez CarGurus, nous apprécions ce qui vous rend unique et sommes impatients de découvrir ce que vous pouvez apporter à notre équipe.

​

#LI-Hybrid

​

​

​

Role Overview

​

To support CarGurus Marketing efforts with a data-driven approach, this role will identify and monitor trends, optimize budget allocation, develop monitoring and insights to guide leadership, and test and measure the impact of marketing initiatives across consumer and dealer segments.

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What you'll do

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• Analyze and evaluate marketing campaigns and channel efficiency, providing insights into drivers of change and areas for improvement and preparing reporting and campaign recommendations.
• Work with Performance and Brand Marketing teams to plan, design, and run channel tests to support the successful launch of marketing initiatives.
• Assess needs and propose quantitative methodologies for addressing problems faced by Marketing teams.
• Own KPI dashboards to provide up to date tracking and status reporting for senior leadership.
• Partner with Brand Marketing Specialist on CG’s internal brand tracker to gather quarterly insights to support strategic decision making.
• Track and analyze business and competitive performance, leveraging data and insights to identify avenues for growth .
• Assist with third party vendor analytics efforts and evaluation of proposed methodologies.

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What you'll bring

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• BA or BS in Data Science, Mathematics, Statistics, Economics or related field; 0-2 years of professional experience
• Demonstrated ability with SQL and at least one analytics coding language (Python or R preferred).
• Solid understanding of quantitative analytics fundamentals - A/B testing & regression methodologies needed, further Machine Learning experience a plus.
• Experience working with large datasets and data visualization techniques.
• Ability to operate independently and within a team environment; able to collaborate and effectively communicate technical concepts across teams.
• Willingness to learn project management and data reporting tools (Jira & Looker) prior experience with similar tools a plus.
• A strong work ethic, willingness to learn, and intrinsic curiosity.
• Prior experience with marketing research, or analytics a plus.

Role overview

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CarGurus is seeking an Application Security Engineer II to join our Information Security team. Reporting to the Director of Information Security, you will play a critical role in improving and maintaining the security of our products. As an integral member of the team, you will collaborate with Product, Engineering, Infrastructure, and Privacy teams to build secure-by-design applications and foster a culture of security.

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The ideal candidate is passionate about application security, experienced in securing SaaS environments, and skilled in working closely with cross-functional teams to identify and mitigate security risks.

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What You'll Do:

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• Partner with product and engineering teams to identify potential threats, vulnerabilities, and attack vectors in the design phase with active threat modeling.
• Perform in-depth analysis of applications, identifying security risks through penetration testing, dynamic/static analysis, and manual assessments.
• Operationalize and enhance static (SAST), dynamic (DAST), and software composition analysis (SCA) tools in the CI/CD pipeline to streamline security processes.
• Identify, validate, prioritize, and remediate vulnerabilities, aligning with risk-based methodologies and defined SLAs.

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• Respond to findings from external researchers and bug bounty programs, ensuring timely triage, validation, and remediation.
• Contribute to the design and implementation of security controls and architecture for new and existing products.
• Participate in assessing third-party applications and libraries for security risks.
• Collaborate with engineering teams to embed security best practices throughout the SDLC, providing training and guidance as needed.

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Technical Qualifications: 

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• At least 3 years of experience in Information Security.
• Experience with modern programming languages, particularly Python and JavaScript.
• Proficiency with security testing tools such as Burp Suite, ZAP, or equivalent.
• Hands-on experience with SAST, DAST, and SCA tools (e.g., Checkmarx, Veracode, GitHub Advanced Security).
• Familiarity with vulnerability frameworks and scoring systems (e.g., CVSS, NIST 800-53).
• Knowledge of secure design principles, authentication/authorization mechanisms, and encryption best practices.

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Non-technical Qualifications: 

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• Strong communication skills with the ability to convey complex security issues to non-technical stakeholders.
• A pragmatic approach to balancing security risks with business needs.
• A collaborative mindset with a "can-do" attitude and adaptability to a fast-paced, dynamic environment.
• Strong organizational and time management skills to handle multiple priorities effectively.

 About AutolistFor most people, shopping for a vehicle is an experience we'd rather forget. Navigating a sea of endless options, spending hours at the dealership and negotiating toe-to-toe with a dealer who does all this every day leaves automotive shoppers feeling exhausted and overwhelmed while hopeful, but not sure, they got a vehicle in good condition for a fair price. Autolist is on a mission to rewire the automotive industry by making it easier for everyone to find and get a vehicle they love. We are creating an on-demand automotive shopping experience for every stage of the automotive life cycle - buying, selling, owning - and we're well on our way. As an independent brand and subsidiary of CarGurus (NASDAQ: CARG) we're a startup within the worldwide category leader in automotive shopping, helping millions of monthly users via our award-winning apps and web shopping platforms. Our efforts to streamline the automotive shopping experience is supported by a strong passion to empower people with the knowledge and experience they need for everything automotive, a commitment to equity, inclusion, and belonging, and world-class benefits.   

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About the RoleAutolist is looking for a Senior Product Manager to lead our Consumer mobile app team and own the end to end app experience. You'll work with a strong, entrepreneurial, and product-focused group of engineers and designers in a highly collaborative environment to deliver exceptional products and a best-in-class mobile shopping experience.

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Are you a driven collaborator with a strong track record of building customer-centric mobile products? Do you bring curiosity, creativity, a passion for innovation, and analytical and leadership skills? Are you excited by the mission to help millions of shoppers find their next car? Look no further; we'd love to invite you to apply!

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What You'll Do

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• Serve as our go-to PM thought leader on the consumer app experience
• Lead a team through the ideation, technical development, and launch of innovative products
• Establish shared vision across the company by building consensus on strategies and priorities leading to product execution
• Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction
• Work closely with your Product Analytics partners to define and analyze metrics that inform the success of products

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What you’ll bring

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• Minimum of 5+ years of Product Management experience with at least 3+ years in Mobile App Product Management and/or Mobile App Product Design
• 4+ years of experience working collaboratively with engineering, design and analytics teams
• A deep understanding of mobile app platforms.
• Familiarity with mobile app platform design principles on both iOS and Android
• Exceptional communication skills and highly collaborative
• Strong quantitative, analytical, and problem solving skills
• Constant attention to detail

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Nice to have

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• BA/BS in Computer Science or related field
• Experience in a consumer mobile app company
• Experience building e-commerce or marketplace products

Role overview

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As a Principal Application Security Engineer, you’ll lead the charge in securing our product offerings, applying risk-based methodologies to vulnerabilities, and partnering with application and platform engineering teams for threat modeling, reporting to our Director of Information Security. This is a highly technical individual contributor role, ideal for someone with hands-on expertise who is excited to mentor and eventually grow into a leadership position.

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What you'll do

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Core Responsibilities:

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• Coordinate business strategy, security design and review activities with various company teams.
• Define security architecture and security controls.
• Provide design and oversight into infrastructure security architectures.
• Provide design and oversight into cloud security architectures.
• Provide strategic consultation to business units, identifying and addressing potential security gaps, and advising on the necessary involvement of the security organization in various projects.
• Apply risk-based methodologies to evaluate, prioritize, and address vulnerabilities and security findings.
• Serve as a bridge between business and security teams, facilitating communication and ensuring security requirements are integrated efficiently into business processes.
• Research and implement new security tools, frameworks, and processes to enhance our security posture.

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Vulnerability and Risk Management:

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• Advise software development and engineering teams to ensure that data collection, storage, transmission, and usage throughout development are transparent, security focused, and mitigate risk.
• Provide technical leadership and oversight to application security activities and initiatives.
• Oversee bug bounty and threat researcher programs.
• Provide technical leadership and oversight to vulnerability threat management activities and initiatives.
• Provide technical leadership and oversight to penetration testing activities and initiatives.
• Provide security oversight and design guidance to the DevOps process.
• Develop metrics to measure the application security program.
• Establish automated configurations to enhance user access controls.

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Mentorship and Collaboration:

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• Educate and guide engineers on secure coding practices.
• Mentor junior team members and foster a culture of continuous learning.
• Actively participate in security incident response.

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What you'll bring

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Must-Have Qualifications:

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• 7–12 years as an application security practitioner, including 3–5 years in security architecture.
• Strong knowledge of web/application-layer security, attack vectors, and secure coding practices.
• Experience conducting application threat modeling and performing in-depth security assessments.
• Familiarity with frameworks like OWASP, CVSS, NIST, and CIS.
• Proven expertise with SSO, RBAC models, OAuth 2.0, and other identity solutions.

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Nice-to-Have Qualifications:

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• GIAC certifications (e.g., GWAPT) or CISSP/CSSP.
• Hands-on experience integrating security into product and software development initiatives.
• Track record of developing and scaling application security programs.

Role Overview

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As a core member of the Pricing & Packaging team, this role will play a key part in developing pricing & packaging strategies that help meaningfully grow revenue at CarGurus. This role will be responsible for identifying and designing value-based pricing strategies across our diverse product portfolio and for working closely with cross-functional teams to test and launch these new pricing approaches.

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What you'll do

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• Lead the design of value-based pricing and packaging strategies that align with customer needs and business objectives
• Conduct qualitative and quantitative market research, competitive assessments and product usage analysis to inform pricing decisions
• Design and execute thorough quantitative analyses using statistical techniques such as regression to reach pricing, packaging, segmentation and discounting recommendations
• Collaborate with the sales, marketing, finance, product, and engineering departments to help translate recommendations into actions that help grow the business

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What you'll bring

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• 3-5 years of relevant work experience in an analytical and strategic role across management consulting, corporate strategy, investment banking or analytics. Direct pricing & packaging experience a plus
• Exceptional analytical and problem solving skills. Able to break down ambiguous problems and apply a first principles approach to solving them
• Advanced technical skill set. Proficient in both SQL and Excel and comfortable applying statistical techniques such as regression and trend analysis to uncover actionable insights from large data sets
• Strong communicator. You are able to articulate data-driven insights to both technical and non-technical stakeholders
• Highly autonomous and self-directed, with the ability to drive projects from conception to execution in a fast-paced environment

Role Overview:

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The Senior Manager, Inside Sales will be responsible for leading, coaching, and developing a high-performing inside sales team to drive revenue growth and achieve company sales targets. This role involves collaborating with senior leadership to execute the strategic sales vision and contribute to the growth of our product offerings, including new customer acquisition, renewals, and expansion opportunities. The Senior Manager, Inside Sales will manage a key segment of the business and play an instrumental role in scaling our sales operations, supporting the broader goals of the company.

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What you'll do

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• Coaching and Development: Provide ongoing support to sales reps through on-the-floor coaching, quote approvals, and strategic deal guidance.
• Training and Collaboration: Organize and lead group training sessions to foster team collaboration and skill development.
• One-on-One Deal Reviews: Conduct weekly individual deal reviews to assess progress, provide feedback, and ensure alignment with team goals.
• Performance Monitoring: Track and analyze key performance indicators (KPIs) and ensure timely and accurate Salesforce updates.
• Sales Rep Engagement: Actively participate in weekly call shadowing, role plays, and other activities to support the development of sales reps.
• Onboarding: Facilitate the smooth onboarding and integration of new hires into the team, providing support as they transition into their roles.
• Forecasting: Gather and review spot forecasts and provide timely updates to ensure accurate sales projections.
• Team Leadership: Maintain a visible and positive presence on the sales floor, fostering a motivating environment and driving team success.

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What you'll bring

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• Leadership Experience: At least 2+ years of experience in a managerial role, with a demonstrated ability to coach, develop, and inspire teams.
• Proven Sales Success: A strong track record of achieving sales targets and driving performance.
• Industry Experience: Experience in SaaS or automotive sales is preferred. In-dealership experience is a plus.
• Tech-Savvy: Proficient in utilizing CRM systems and other sales technology to track performance and improve sales outcomes.
• Motivated and Goal-Oriented: A driven individual who leads by example, is committed to personal growth, and fosters a culture of success for the entire team.

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Role overview

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The Account Manager (AM) role leads the success, retention, and growth of their book of business throughout the customer lifecycle. An AM has a positive relationship with both internal (Account Executives) and external (Dealer Partners) stakeholders. As the primary contact for dealers and dealer groups, AMs are responsible for providing an effective and communicative consultative performance analysis and technical support experience to ensure dealers are getting a positive value from their CarGurus subscription.

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What you'll do

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Account Managers (AM) work closely with Account Executives (AE) to drive growth within the existing customer base through product upgrades, new product sales, and renewals. Through effective relationship management and proactive engagement, the primary objective of an AM is to protect against dealership churn and drive the growth of product and services usage.

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What you'll bring

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• Required Skills/Abilities
• Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Excellent time management skills with a
• A proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• Account Manage experience is required
• Education & Experience
• Bachelors degree or equivalent
• At least 2 years of related experience required

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Role overview

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The Sales Commissions team is looking to hire an experienced, highly motivated Analyst, to help shape the future of the CarGurus commission team. As Principal Commissions Analyst, you will partner with the commission team in driving decision-making and results through detailed analysis and data modeling. Reporting to the Director of Sales Incentives, this specialized role will closely collaborate with the Go-To-Market (GTM) team, along with other departments, to support the company’s strategic objectives while maintaining accurate and predictable commission processes.

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What you'll do

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• Prepare and present commission plan designs, GTM changes and timelines and analysis to senior leadership.
• Manage and maintain Captivate IQ software, overseeing the commission team’s operations, processes, and related procedures.
• Ensure timely and accurate calculation and distribution of commission payments with an analytical mentality and high attention to detail.
• Utilize Captivate to streamline processes and improve accuracy.
• Develop and automate dashboards, stack rank, plan health, and other reports using best practice reporting processes.
• Assist with modeling and reporting for all commission deliverables.
• Ensure SOX compliance, and manage SOX and accrual reporting
• Respond to ad hoc analyses, special projects, and other similar or related duties as required or requested
• Provide Captivate IQ technical support and training to all stakeholders
• Create, develop and implement repeatable business, operational and financial processes, partnering closely with the commission team, to identify key areas of improvement for maximum efficiency.

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What you'll bring

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• Bachelor’s degree in finance, accounting, business administration or a related major required.
• Minimum 4-6 years of relevant experience, ideally working closely with commission management, sales operations, or finance, preferably in a global context.
• Proficiency in Excel, Google sheets, Salesforce, or similar tools.
• Ability to project manage multiple tasks and priorities in a fast-paced environment.
• Consistently demonstrate behaviors that reflect initiative, intelligence, strong attention to detail, and integrity in striving for continuous improvement.
• Excellent written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
• Ability to work independently

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Role overview

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As a primary member of the Pricing team, this Senior Software Engineer will be responsible for developing a monetizable Pricing Tool, as well as developing and maintaining ML models for our Pricing Product and Dealer Data Insights (DDI). This person will also work on DDI upkeep, and provide support for the services the team owns like Dealer Data Service and Dealer Engagement Platform.

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What you'll do

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• Work in a multi-functional team with engineers, data analysts, and product managers
• Test out new insights with novel and quick experiments
• Write clean, well-tested, and efficient code
• Iterate rapidly and deploy changes daily
• Collaborate with and be mentored by experienced engineers
• Train and monitor machine learning systems and models as needed

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What you'll bring

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• 5+ years of experience
• Proficient knowledge of Java or Python
• Proficient knowledge of Machine Learning models is required
• Proficient knowledge of SQL
• Proficient knowledge in AWS SagerMaker preferred
• Proficient knowledge in AWS / AWS Certification preferred
• A strong understanding of data structures, algorithms and complexity analysis
• The ability to iterate and ship ideas quickly, with loose direction
• Able to work across teams with both technical and non-technical partners.
• Willingness to work outside your comfort zones, to evaluate and work with new technologies.

 Role overview

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The International team is seeking a talented and driven Senior Software Development Engineer to work on exciting product initiatives and enhancements for our Canadian and UK markets. In this role, you’ll be responsible for the full backend software development lifecycle, collaborating with engineering and product peers across teams to design innovative solutions and tackle complex challenges.  

To succeed in this role, you must be able to learn and adapt quickly, and collaborate with other engineers to deliver solutions. Some examples of potential project opportunities: Building new microservices for consumer and dealer products, Integrating with existing services to expand functionality, Designing and implementing integrations with third-party APIs and partners, Modernizing and rearchitecting current systems to leverage cloud technologies like AWS. As a Senior Engineer, you will drive projects from conception to completion, working closely with engineers and product partners to deliver impactful solutions for the international business. No need to be a car expert—we’re more interested in your passion for engineering and your ability to innovate!  

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What you'll do

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• Collaborate with engineers and product managers across the organization to understand and solve new product requirements and tackle technical challenges.
• Contribute to the technical direction and architectural vision.
• Work with Java, Spring boot, AWS and other backend technologies to build customer facing products.
• Be deeply engaged in the full development lifecycle designing, developing, testing, automated testing, deploying, maintaining, monitoring and alerting.
• Play a critical role in implementing a design and service oriented architecture for CarGurus International products.
• Lead and collaborate with engineers on projects from its conception to completion.
• Share your technical expertise during architectural design discussions and hands-on mentorship.

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What you'll bring

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• Extensive hands-on software design and development experience in OOP, Java and Spring experience (at least 5 years).
• A strong understanding of data structures, algorithms and complexity analysis.
• Ability to Write clean, well-tested and efficient code that passes through code review with minimal comments and produces high-quality code review guidance for others.
• Comfortable writing unit tests, root causing issues & using observability tools to understand system health & performance.
• Self-led/motivated, capable of working with little direction and ability to resolve blockers.
• Skilled communicator with a collaborative spirit to proactively communicate questions, blockers and continuous updates.
• Some hands-on experience with relational Database.
• Deep understanding of design patterns.
• Eager to learn and expand your capabilities through leading and owning projects.
• Some experience with service oriented architecture and distributed systems.

Role overview

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As a core member of the Enterprise Application Architecture and Design team, the Senior Business Systems Analyst will play a pivotal role in optimizing and enhancing our lead-to-cash SaaS systems. The Senior Business Systems Analyst role serves as the crucial link between our business objectives and technical capabilities of our systems. With a strong focus on architectural design, requirement design & analysis, and quality assurance, you will work collaboratively with various stakeholders to shape the future of our business processes and ensure they are efficiently supported by our systems.

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What you'll do

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• Requirements Design: Engage with stakeholders to collect and document business requirements, translating them into specifications in user stories with clear acceptance criteria. Collaborate with Technical Product Managers to build out user guides and training materials for end-users.
• Documentation: Create essential technical and business documentation, including application, data flow, sequence diagrams, entity relationship, and integration diagrams. Present system designs to both internal and external stakeholders for approval.
• System Analysis: Demonstrate a strong understanding of lead-to-cash processes, identify areas for improvement, and recommend solutions to enhance operational efficiency.
• Implementation: Collaborate with engineers as a member of the scrum team to implement technical solutions to meet business requirements and compliance regulations.
• Quality Assurance: Partner with QA to ensure thorough code testing and design test cases by applying test planning strategies
• User Acceptance Testing: Collaborate with business stakeholders to document user acceptance testing scenarios and obtain sign-off prior to deployment. Help with testing coordination and documenting defects.
• Subject Matter Expert: Become an expert on our lead to cash systems, including our CRM, Salesforce. Stay knowledgeable about their feature sets and new releases to proactively identify optimization opportunities and create stakeholder value.
• Continuous Improvement: Stay up-to-date on industry trends and best practices to inform system decisions

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What you'll bring

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• 5+ years of business analyst experience.
• Self-starter with proactive qualities and an analytical mindset
• Ability to navigate an ambiguous environment and take ownership of assignments and business outcomes.
• Problem Solver: With a keen analytical mindset, you're adept at identifying challenges and crafting effective solutions.
• Independent and capable of taking ownership and driving assignments, leading initiatives.
• Attentive with effective written and verbal communication skills.
• Comfortable asking questions to deeply understand business processes and technical implementation details.
• Collaborative teammate, able to work across departments to translate requirements into system capabilities.
• Experienced with lead-to-cash systems, including Salesforce, CPQ, billing/revenue and ERP.
• Experience with CPQ and related certifications are preferred.
• Business outcome oriented.

Role overview

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This person will have the unique opportunity to launch, manage, optimize and scale CarGurus strategic partnerships. They will negotiate contracts, build deals and work cross-functionally to help launch new products leveraging partnerships. They will build and foster relationships with industry partners. They will build business cases for partners and opportunities and present them to stakeholders to drive business decisions. This person will have the unique opportunity to launch, manage, optimize and scale CarGurus strategic partnerships. The role will be highly cross-functional and a successful candidate will possess analytical horsepower as well as strong communication and organizational qualities.

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What you'll do

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• Source, lead and nurture strategic partnerships that drive impact and help achieve business and product goals
• Negotiate high-vale contracts and build partnership agreements with third parties
• Drive and develop market research and evaluate opportunities to inform our decisions to buy, build and partner
• Build influential relationships with leaders from companies throughout the automotive industry
• Work cross-functionally to launch, scale and optimize products through partnerships
• Conduct data driven analysis to support and promote value-added business decisions
• Set, track and analyze key performance indicators—presenting actionable insights and recommendations that drive us towards the best possible outcome
• Build business cases for partners and opportunities and present them to stakeholders to drive business decisions

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What you'll bring

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• 6+ years of professional experience, including 2+ years of related experience in partnerships, business development, corporate development or related field
• Experience owning new partner contracting from ideation through deal completion required including: contract negotiations, contract review & deal-building
• Bachelor’s degree required
• Track-record of outstanding academic and professional achievement
• Strategic attitude with a history of developing impactful ideas and a high degree of personal integrity
• Proactive, well-organized and detail-oriented
• Excellent analytical skillset—able to translate quantitative and qualitative inputs into actionable strategic direction
• Ability to effectively track and report on project goals, progress and results
• Outstanding communication and presentation skills
• Comfort working in a dynamic and fast-paced environment
• Comfortable working on undefined projects

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Role overview

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The Regional Sales Director will seek to build relationships in the assigned geographical market with dealer decision makers and automotive dealership groups. The Director's primary responsibility will be to represent CarGurus in a designated territory, consult with that territory's automotive retailers, reviewing on-line business practices, and consulting with dealership management and Internet department staff.

What you'll do

• Develop, preserve, and grow direct relationships in a designated geography through prospecting, sales calls, and relationship development and management
• Create and manage relationships with area automotive retailers by demonstrating value as an on-line marketing strategy consultant
• Ensure customer satisfaction by responding quickly and accurately to dealer concerns and needs and following thru on prompt resolution
• Provide in-depth analyses and reports regarding field activities and dealership progress
• Provide written and verbal feedback to the product and operational teams on new product ideas and/or suggested modifications to existing products
• Collaborate internally with various operational teammates to maximize client retention and relationship growth efforts

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What you'll bring

• Strong business consulting, analysis and reporting skills
• Ability to work independently from a remote/home office
• Motivated self-starter with the desire to succeed in a fast-paced rapidly growing company
• Collaborative background working with various internal teammates to execute go-to-market strategy effectively and efficiently
• Proficient in Google Workspace

Role Overview

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This role is responsible for supporting the execution of our b2b event strategy that drives demand and brand perception. Working closely with the Sr. Manager of Events and Events Specialist, the coordinator will assist in organizing logistics for a range of events, from industry conferences to client networking initiatives, ensuring every event is seamlessly executed and aligns with our strategic business goals.

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What You’ll Do:

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• Support logistics and execution of field marketing events and CarGurus owned events, including, but not limited to: road show style automotive conferences, client appreciation events, Customer Advisory Boards, and dealer summits (virtual or in-person).
• Manage logistics such as airfare, hotel, catering, registration, audio visual, transportation and activations.
• Track tasks and project assignments to ensure projects stay on schedule and within budget, addressing and communicating any changes as needed.
• Communicate cross-functionally with various stakeholders and vendors to ensure on-time delivery of materials for event sponsorships and event logistics.
• Manage event orders, shipment and organization of event materials, signage, giveaways, name badges, lanyards, and all other ancillary requirements for on-site event needs; attendee/participant swag.
• Manage pre/post event communications to ensure attendees are well-prepared.
• Prepare event data and performance reports as needed.
• Submit PO requests and reconcile events budget with actuals.
• Travel to events if and as needed (1-4 total max)

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What You’ll Bring:

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• At least 2 years of events experience (B2B and/or tradeshow experience preferred)
• Excellent project management and communication skills
• Familiarity with Google Workspace and event management platforms.

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Role overview

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As a core member of the Data Science team, the Senior Data Scientist will be responsible for implementing and training machine learning models, developing and maintaining data pipelines to supply training and inference data for models, evaluating performance of production-deployed models, and supporting A/B testing of the Data Science team’s models. Potential areas of support and ownership include Recommendations, Search Ranking, and Instant Market Value algorithms.

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What you'll do

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• Implementing, training, and evaluating machine learning models using Python and AWS SageMaker.
• Developing and maintaining data pipelines to supply training and inference data for models, using SQL and Snowflake.
• Collaborating with engineers to deploy models to production
• Evaluating performance of production-deployed models
• Designing A/B tests of the Data Science team’s models and analyzing their results
• Communicating solutions to stakeholders through written documentation, demos and presentations, and data visualizations
• Collaborating with other data scientists, machine learning engineers, and business stakeholders to scope, design, and implement machine learning projects

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What you'll bring

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• Curiosity about widely varied datasets and their possibilities for unlocking customer value. Self-motivated to perform exploratory analyses and build proof-of-concept solutions.
• Proven experience turning data into successful products
• Knowledge of standard Machine Learning techniques for supervised and unsupervised learning across structured and unstructured datasets. Comprehensive knowledge of, and real-world experience with, measurement, evaluation, and testing of models.
• Experience deploying and/or maintaining machine learning services in production
• Proficiency in Python or similar languages widely used in the data science community
• Proficiency in SQL
• Ability to communicate technical details and analytical findings to both technical and non-technical audiences
• Advanced degree (or proven experience) in Computer Science, Data Science, Mathematics, or any quantitative science which makes use of advanced data analytics or statistical or machine learning techniques

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Here at CarGurus UK, we seek a new addition to our Sales Operations team. Are you looking to gain experience in a dynamic and fast-paced tech company? Gaining valuable experience working with a high-performing team? We are searching for an enthusiastic team player to help support internal teams for our UK business. This person will have the opportunity to gain exposure to various aspects of the sales cycle. A willingness to jump in, take ownership, and be creative is essential. 

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The Sales Operations Associate will support the UK sales team. The type of candidate we would love to meet would be a self-starter, solutions-orientated, should be able to manage numerous tasks and projects concurrently, and has proven themselves to be adaptable and comfortable with change. 

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What you'll do:

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Sales Support and Deal Desk

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• Support daily sales activities and processing of sales support requests.
• Troubleshoot bugs and issues and liaise with relevant stakeholders to find a resolution.
• Partner with sales to support the building of quotes in our CPQ system and ensure clean records of Salesforce opportunities flowing to the billing system.
• Perform daily deal activation checks on our closed deals to ensure a seamless customer experience.
• Troubleshoot discrepancies din ata between Salesforce and supporting systems
• Work closely with our Inside Sales, Field Sales, and Marketing teams to improve data quality and enrich prospect lists.

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Reporting & Data

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• Monitor and cleanse data within our systems to ensure the highest levels of accuracy and integrity throughout our sales process.
• Ensure data integrity through regular de-duplication and clean-up procedures
• Generate ad-hoc reports and dashboards where necessary to support internal processes and the sales team’s goals
• Complete bulk updates of large data sets using relevant tools including Dataloader and G-Connect.
• Perform ongoing customer hierarchy maintenance within Salesforce to support sales efforts.

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Sales Process

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• Collaborate with the sales team to streamline and improve sales processes, workflows, and adoption of tools.
• Identify inefficiencies in sales operations and recommend solutions to enhance productivity.
• Support the implementation of new systems or tools designed to improve sales efficiency.
• Create and update relevant process documentation for internal processes and team resources.

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Other

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• Support with book of business building exercises in collaboration with our sales managers.
• Taking on other duties and responsibilities where needed.
• Ability to manage multiple and varied tasks and deadlines simultaneously.

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What you'll bring

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• Excellent written and verbal communication skills.
• Keen focus on problem-solving and process improvement.
• Enthusiastic about developing a career in a growing technology company.
• An organised team player, able to adapt to changing responsibilities if needed.
• Ability to manage multiple and varied tasks and deadlines simultaneously.
• Prior experience using Salesforce is essential (1-2 years).
• A desire to foster collaborative relationships and learn from different teams to enhance personal and professional growth.

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Role Overview:

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As the Accounts Payable Lead at CarGurus, you will be a key leader in our Finance Operations team, playing a critical role in overseeing vendor management and the purchasing processes. This position is pivotal in enhancing our payables processes and ensuring operational efficiency. The ideal candidate will have a solid background in expense management, accounts payable, and corporate card administration, with a proven ability to thrive in customer-facing and cross-functional environments.

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Key Responsibilities:

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• Invoice & Payment Oversight: Lead and manage the end-to-end invoice and payment processing, ensuring invoices are accurately matched with purchase orders and receipts. Ensure timely approval of payments in accordance with CarGurus' approval policies.
• Payment Methods & Processing: Oversee and manage all payment methods, including electronic funds transfers (EFTs), checks, wires, and alternative methods, ensuring accuracy and efficiency.
• Vendor Management: Maintain strong relationships with vendors, resolve payment disputes, and ensure proper setup and maintenance of vendor records.
• Month-End Close: Prepare and review journal entries and balance sheet reconciliations as part of the month-end close process. Accrue expenses and investigate any discrepancies, ensuring accurate reporting.
• Process Improvement & Systems Implementation: Lead the implementation of new systems and processes to enhance efficiency, scalability, and the overall accounts payable workflow. Drive automation initiatives and ensure best practices are applied.
• Compliance & Reporting: Ensure adherence to company policies, internal controls, and relevant regulations. Prepare and present reports on accounts payable activities, including aging reports and cash flow forecasts.
• Audit Support: Assist in internal and external audits by providing required documentation and responding to audit inquiries.
• 1099 Reporting: Oversee the accurate reporting of 1099s and ensure compliance with related tax regulations.

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Qualifications:

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• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• 5+ years of hands-on experience in Finance Operations, with a strong focus on Accounts Payable and Accounting.
• Proficiency in ERP systems (preferably NetSuite), and experience with other financial systems such as Zip and Concur.
• Advanced skills in Microsoft Excel, with the ability to analyze and manipulate data effectively.
• Strong knowledge of accounting principles, accounts payable processes, and close procedures.
• Proven leadership skills with the ability to manage and influence cross-functional teams.
• Excellent communication and organizational skills, with a keen attention to detail and a problem-solving mindset.
• Familiarity with tax implications in payables, including 1099 and sales & use tax reporting.

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What We Offer:

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• Opportunity to lead and shape a key finance function in a growing, dynamic organization.
• Collaborative work environment with a focus on innovation and continuous improvement.

Role overview

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As a Principal Software Engineer on the Algorithmic Traffic Acquisition team, you'll be part of a high-performing team responsible for managing millions of dollars of spend that brings over 40 million visitors a month to CarGurus. As a member of Team Content, you'll fuel our network of ads, finding ways to drive efficiency and expand our reach.

What you'll do

• Work closely with product managers and other engineers to identify opportunities and drive initiatives for improving our ad reach and efficiency
• Participate in regular meetings with our ad partners (e.g. Google, MSN, Meta) to provide technical insight and guidance
• Build, maintain, and improve highly performant systems written with clean, well-tested code
• Maintain an internal UI for managing our ad program
• Provide technical leadership across ATA, refining to our overall approach to design and architecture and setting standards for the team to follow
• Mentor junior engineers, helping them to improve by consistently providing thoughtful feedback and technical advice

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What you'll bring

• Proficiency in Kotlin (preferred), Java, or C#
• Experience writing efficient queries in SQL and tuning database performance
• Experience working in a Continuous Integration/Continuous Deployment (CI/CD) environment with daily code deploys
• Self-starter who proactively seeks out new opportunities to leverage our ad partners' offerings
• Excellent communicator comfortable working closely with less technical stakeholders
• Experience with noSQL databases (Snowflake, Redis) is a plus
• Experience in Terraform/AWS is a plus
• Experience in React is a plus

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Role Overview

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CarGurus is seeking a Social Media Specialist to join our Boston-based team. The ideal candidate loves cars and culture, has grown their own TikTok or someone else's to tens of thousands of followers, and possesses a deep understanding of TikTok and Instagram trends and tools. This role involves being both in front of and behind the camera: crafting engaging content in alignment with the CarGurus content strategy, ideating video concepts, developing scripts, executing content creation, and bringing new ideas to the table. This role also encompasses traditional social media management functions: scheduling posts, tracking performance, and engaging with followers. 

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The role will collaborate closely with CarGurus' content team of automotive experts to entertain through the lens of automotive culture, educate people about cars, and introduce CarGurus to new audiences as the place to buy or sell your car comfortably and confidently. 

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This role would start on a contract basis and have the opportunity to turn into a full-time, staff role in 2025. 

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What you’ll do

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• Develop and oversee comprehensive social media content calendars across TikTok, Instagram, Facebook,and X in line with CarGurus' content strategy and verticals.
• Ideate and create engaging social videos leveraging trends, challenges, and creative storytelling.
• Identify content that could be leveraged and repurposed on CarGurus’ Instagram account.
• Collaborate with Brand and Content teams to ensure consistency, accuracy, and alignment with CarGurus' brand identity and messaging.
• Stay abreast of emerging trends, features, and best practices on TikTok and Instagram to optimize content performance and audience engagement.
• Execute content creation, including filming, editing, and posting TikTok videos using in-app features and external editing software.
• Monitor and analyze key performance metrics to evaluate content effectiveness and inform strategic decisions.
• Respond to fans and followers in our brand voice, strengthening the perception of a helpful, knowledgeable, and trustworthy brand.

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What you’ll bring

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• 0-2 years’ professional experience in either social media, brand marketing, or content production.
• Must have knowledge in managing social media platforms, particularly TikTok, YouTube, Facebook, and Instagram, and utilizing social publishing/listening tools (Hootsuite, Sprinklr, Buffer, Sprout, etc.)
• Comfortable both in front of the camera and behind the scenes, producing on-brand, TikTok-first content that entertains, inspires, and spurs engagement.
• Passion for cars and automotive industry knowledge is strongly preferred.
• Proven experience in social media content creation, with a focus on TikTok is strongly preferred.
• Proficiency in video editing tools and software, including TikTok's in-app features, Adobe Premiere, iMovie, or Final Cut.
• Strong on-camera presence and confidence in front of the camera.
• Excellent project management, communication, and organizational skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Availability for 40 hours per week, with flexibility for college seniors in their last semester to work less hours as needed.

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